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Penelitian ini bertujuan untuk menilai dampak dari sistem teknologi informasi, komunikasi, dan partisipasi komunitas terhadap efektivitas pelayanan tanggap bencana. Efektivitas pelayanan dalam situasi tanggap bencana sangat penting untuk penanggulangan dan mitigasi bencana, dan penelitian ini berfokus pada tiga variabel utama yang dianggap memengaruhi kinerja dalam konteks ini. Metodologi penelitian yang digunakan adalah analisis regresi berganda, dengan data dikumpulkan melalui kuesioner yang dibagikan kepada petugas dan relawan BPBD (Badan Penanggulangan Bencana Daerah) serta masyarakat lokal. Hasil analisis menunjukkan bahwa sistem teknologi informasi dan komunikasi tidak berpengaruh signifikan terhadap efektivitas pelayanan tanggap bencana. Sistem teknologi informasi yang optimal dan komunikasi yang efektif terbukti meningkatkan koordinasi serta respons dalam situasi darurat.

The general public, including children in schools, has to be trained in Basic Life Support (BLS). The advancement of communication and information technologies has created new avenues for the delivery of important skills training, including Basic Life Support (BLS).  The goal of this community service is to use blended learning to improve students' knowledge and abilities in doing BHD. Online and offline learning are combined to execute this training-based approach to community service. While the offline component consists of practice exercises and simulations, the online component features instructional videos and other materials. The participants were 35 SMK K students in Nganjuk City. Student knowledge is measured using pre-test and post-test. The results showed a significant increase in post-test scores compared to the pre-test, with the average score increasing from 74.14 to 85.551. Students' skills in carrying out BHD also increase after participating in simulations and practice. The blended learning method has proven to be effective in increasing students' understanding and ability to perform BHD. It is hoped that this training can prepare students as potential bystanders who are able to provide first aid in cases of cardiac arrest in the community.