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This study aims to analyze the effect of barista service quality on guest satisfaction at the Neo Dipatiukur Hotel Bandung, a hotel café will be successful when a barista shows the best service to hotel guests, this attitude has a major influence on the success of a hotel in the field of hotel beverages. The research method that will be used is through interviews and observations. Participation in this study consisted of hotel guests, baristas, and related hotel industries. Data were collected through semi-structured interviews and analysis techniques. The focus of the study includes the values of barista service quality, such as the technical skills of a barista in mixing a drink and serving it, grooming which is intended as looking attractive and dressing politely, the whether a barista at the Neo bandung hotel has worked following the SOP (standard operational Procedure) in the Hotel, then the friendly attitude carried out by a barista by implementing 3 s namely (smile, greet, peace), as well as communication skills and propessionalism carried out. The results of the study showed that the quality of barista service had a significant effect on guest satisfaction. The implication of thisstudy is the importance training for baristas to ensure optimal service standards to improve guest experience at Hotel Neo Dipati Ukur Bandung.

Occupational Health and Safety (K3) is an effort to provide safety guarantees and improve the health status of workers/laborers by preventing work-related accidents and diseases, controlling  workplace hazards,  health  promotion, treatment and  rehabilitation. Occupational Health and Safety efforts include workforce, work methods/methods, work tools, work processes and work environment. In the PTM room at the West Baktiya Health Center, the space is quite narrow due to the large number of patients visiting, so there is untidiness in the room even though the AC and windows are used. However, having 2 tables in the room makes the room increasingly narrow and difficult to work comfortably. This research aims to find out an overview of the implementation of Occupational Safety and Health in the PTM room. This research is a qualitative descriptive research with a case study design. The subjects of this research were 3 officers in the PTM room. The object of this research is the implementation of K3 and PTM rooms at the West Baktiya Community Health Center. Data was collected by participant observation and semi-structured interviews with informants. The risk factors for the PTM room at the West Baktiya Health Center, seen from occupational safety and health factors, are that it is quite clean, no animals were found that cause disease transmission such as cockroaches, rats and others. There are no occupational safety and health signs and standard operational procedures related to occupational safety and health, while fire prevention in the PTM room at the West Baktiya Public Health Center and the West Baktiya Community Health Center itself is quite good with APAR. There needs to be signs regarding occupational safety and health and SOPs regarding occupational safety and health, especially in the PTM room.

The implementation of pharmaceutical service standards in hospitals must be supported by the availability of pharmaceutical resources, organization oriented towards patient safety and standard operational procedures, where pharmaceutical resources include human resources as well as facilities and infrastructure. The purpose of this study was to determine the evaluation of prescription service waiting time at the Surya Insani Pasir Pangairan Hospital pharmacy. This study used qualitative research (In-depth interview) from this study the sample was 6 (six) people, namely 2 key informants, 2 main informants and 2 triangulation/additional informants totaling 6 people. The results of the study Human resources on prescription service waiting time at the Surya Insani Pasir Pangaraian Hospital Pharmacy Installation, Riau are still lacking. The required standard is 13 and the available is 9 so it requires 4 more people, facilities and infrastructure for waiting time for prescription services at the Pharmacy Installation of Surya Insani Hospital Pasir Pangaraian Riau meet 85% and there are still obstacles to speeding up services, the policy for waiting time for prescription services at the Pharmacy Installation of Surya Insani Hospital Pasir Pangaraian Riau is that SOP is enforced for 10 minutes for non-compounding and 20 minutes for compounding., supervision of waiting time for prescription services at the Pharmacy Installation of Surya Insani Hospital Pasir Pangaraian Riau is that SOP is enforced as a reference for work, there is training and education for waiting time for prescription services at the Pharmacy Installation of Surya Insani Hospital Pasir Pangaraian Riau., Suggestions are expected for hospitals As information for Surya Insani Hospital Pasir Pangairan so that they can intervene in order to make good Health Human Resource planning, As information material for Surya Insani Hospital Pasir Pangairan regarding things that are considered good or not considered good so that they can be an improvement in the future.

Current water safety issues in society are very diverse. Water quality safety issues are closely related to the bioethics of water testing, because water testing involves protecting human health and the environment. Water quality testing is an important part of ensuring that the water consumed is safe for human health. The purpose of this study was to evaluate the application of bioethical principles in water quality testing (Pb and Cd). This study was conducted in March 2025 at the UPT Food Security Laboratory of Medan City. The data analysis used in this study used qualitative descriptive methods to see the pattern of observation responses. The results of the study showed that in the bioethical aspect of sample testing, analysts who conducted the testing had implemented bioethics or SOPs that apply in food quality and safety testing laboratories. In conducting water testing for lead and cadmium examination, the procedures used were in accordance with applicable requirements using testing procedures from SNI (Indonesian National Standard).

Admission services in the emergency department (IGD) are an important part of hospital operations that require effective management to support health services. Optimal medical record management requires human resource planning according to actual workload. This research was conducted to analyze the need for admission registration at the Duren Sawit Regional Special Hospital (RSKD) with a quantitative approach using descriptive methods. The research results show that RSKD Duren Sawit has Standard Operational Procedures (SPO) which refer to Minister of Health Regulation No. 33 of 2015 in planning health human resource needs (HRK). Health workload analysis indicates that the ideal requirement is seven admissions officers, while currently only five officers are available, so there is a shortage of two officers. Factors that influence the workload of admission registration include: Man, namely the limited number of officers in the medical records unit, Machine, namely the BPJS server down and power outages, Material, namely the mixed admissions work room with the cashier so the medical record files are still in one room, Method, namely the HR application process at RSKD Duren Sawit found no obstacles, Money, namely there is no budget planning for additional officers in the medical records unit.

In facing the changes that occur, companies have difficulty following new regulations because of differences with previous regulations. Companies must be able to optimize functions in all parts of the company organization in order to maintain long-term competitiveness and achieve sustainable success. These rules are formed in standard operational procedures which contain operational procedures to ensure consistency, efficiency, minimize errors and safety in every work activity in the company so that it can run effectively and efficiently. This research aims to know the procedures for creating a Work Procedure System at PT Kilang Pertamina International Refinery Unit V Balikpapan and to find out the supporting and inhibiting factors in the procedure for creating a Work Procedure System. This research uses a descriptive qualitative approach. The technique used in this research involved conducting interviews, observation and documentation supported by 2 informants. Based on the results of this research, the procedure for creating a Work System at PT Kilang Pertamina International Refinery Unit V Balikpapan consist of eight structured stages, starting from preparation to the implementation below 1%. The suggestions provided to maximize performance emphasize the importance of effective communication and management commitment to overcoming obstacles in the creation of the Work System at PT Kilang Pertamina International Refinery Unit V Balikpapan.

Refueling or bunkering is an activity carried out when the ship is ready to sail. In refueling activities, it is very dangerous for work accidents to occur, the implementation of refueling (bunkers) which is less than optimal can also cause accidents and losses for the company and other parties. These losses include oil spilling into the sea, fires and so on. The execution of refueling is still less than optimal in using personal protective equipment and there is a lack of coordination between several crew members. The aim of this research is to determine the causes of work accidents, efforts are being made to improve supervision of refueling on ships. Supervision during the fuel oil filling process is very important because this activity carries a very high risk of work accidents. This method was written using field methods (field research), namely observation and interviews (interviews) and literature (Library Research). Factors that cause work accidents during the process of filling ships with fuel oil on ships are lack of coordination between the officers involved, lack of awareness in the use of personal protective equipment in accordance with SOP (Standard Operational Procedure)..