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Momen Amalia

Jurnal Ilmu Kesehatan Umum, Psikolog, Keperawatan dan Kebidanan 2023 Asosiasi Riset Ilmu Kesehatan Indonesia

Background: With the online queuing application at RSUD Haji Makassar, registration should be able to run effectively. However, the queuing system at the Makassar Haji Hospital is not working well or can be said to be ineffective because patients still choose to register offline compered to registering online via the Makassar Haji Hospital queuing application which has been provided by the hospital.Objective: To determine the factors that influence the effectiveness of the online queuing system for outpatiens at RSUD Haji Makassar. Method: The research used was quantitative research using cross-sectional methods. Data collections used aquestionnaire, the sample in study was 95 systems users (patiens) at RSUD Haji Makassar. Data analysis using the chi-square test, namely to see the relationship between the independent variable and the dependent variable. Research results: There is an influence of relative advantage (p=0.002), compability (p=0.000),complexity (p=0.000), possibility of trying (tryability) (p=0.000), ease observed (observability) (p=0.000), on the effectiveness of the online queuing system at RSUD Haji Makassar.Conclusion: The factors in all variables examined in this study show that there is an influence on the effectiveness of the online queuing system. It is hoped that RSUD Haji Makassar will hold outreach and education to increase the effectiveness of the online queue system

Dewantara, Bima; Suseno, Dhony Priyo

Jurnal Teknik Sipil 2023 Faculty Of Engineering University 17 August 1945 Semarang

The development of transportation in the city of Semarang, especially in the Banyumanik area, has an impact on increasing the movement of people, stuff and services. this greatly encourages an increase in transportation facilities and infrastructure in the Banyumanik area. An increase in the number of vehicles that is not matched by the development of infrastructure will cause conflicts on the road, especially at intersections or roundabouts. So far, on roads in the Banyumanik area, at certain hours there is often an ineffective traffic rush with road performance being an important infrastructure in transportation. This study used calculations based on MKJI 1997. The data collection was carried out by survey directly at the intersection location in this study determined 5 days and 3 observation sessions every day. It was found that the tirto agung intersection had 322 types of intersection and the highest traffic was on Wednesday 21 June 2023 with a traffic flow value of 3528 pcu/hour, capacity 2722 pcu/hour, degree of saturation 1.296, intersection delay 92.938 sec/pcu, queue probability 69.225% - 143.302%. Based on the research results, the performance value of the Tirto Agung intersection does not meet the 1997 MKJI requirements where the degree of saturation allowed for the unsignalized intersection type is <0.75, it is necessary to have a physical intersection engineering (APILL) or non-physical (Traffic Engineering) at the intersection location.

Fiqih Nurhidayah; Puteri Fannya; Laela Indawati; Dina Sonia

Journal of Educational Innovation and Public Health 2023 Pusat Riset dan Inovasi Nasional

Patient satisfaction is an assessment of whether or not the quality of health services for patients is good. One of the influences on the level of patient satisfaction is the queue, to prevent chaos in the waiting room caused by queues, a queue system is created in a health service. This study aims to determine the level of patient satisfaction with SIANTER (Integrated Queuing Information System) at the Kresek Health Center. The sample in this study amounted to 106 respondents using the Non Probability Sampling technique with the consecutive sampling method. To measure the level of patient satisfaction with the queuing system, the End User Computing Statistics (EUCS) method is used which consists of five dimensions of content, accuracy, format, ease of use, and timeline. The data collection technique used in the study was by filling in the patients themselves with the instrument used was a questionnaire. The results showed that (81.1%) were dissatisfied, and 20 respondents (18.9%) were satisfied. This study concluded that there are still many patients who are dissatisfied with the use of the SIANTER machine (Integrated Queuing Information System) at the Kresek Health Center.

Wardani Winata Putra; Raden Fatchul Hilal

Jurnal Universal Technic (UNITECH) 2023 Fakultas Teknik Universitas Maritim AMNI Semarang

The world of aviation in this modern era is increasingly developing. This is evidenced by the self-check-in facility provided by the company which greatly facilitates flight service users at Sultan Aji Muhammad Sulaiman Sepinggan Airport Balikpapan where this facility can not only reduce interaction between humans and reduce the intensity of the spread of the Covid 19 virus at that time, this facility can also maximize the effectiveness of passenger time, so that there are no long queues in the use of manual check in. This study aims to determine the Use of Self Check In Technology Affects the Effectiveness of Flight Service Users at Sultan Aji Muhammad Sulaiman Sepinggan Airport Balikpapan and How Much Influence the Use of Self Check In Technology Affects the Effectiveness of Flight Service Users at Sultan Aji Airport Muhammad Sulaiman Sepinggan Balikpapan. This research uses quantitative research methods with data sources in the form of primary data and secondary data. The population in this study is service users who have used the Self Check-In System and the sample in this study is 95 respondents from 2042 existing populations. Data analysis techniques consist of research instruments, namely validity tests and reliability tests and hypothesis tests consisting of simple linear analysis tests, t tests, and determination coefficients. The result of this study is that the use of Self Check In Technology affects the effectiveness of flight service users at Sultan Aji Muhammad Sulaiman Sepinggan Airport Balikpapan has a partial effect in a negative and significant direction. The magnitude of the correlation / relationship value (R) is 0.461. From this output, a coefficient of determination (R Square) of 0.212 was obtained which explained that the effect of the independent variable of self-check-in machine technology facilities on the effectiveness of aviation service users was 21.2.% The remaining 78.8% was influenced by other variables not explained in this study.

Enjang Warman; Iis Ristiani

Jurnal Pendidikan, Bahasa dan Budaya 2023 Pusat Riset dan Inovasi Nasional

This research was motivated by the queue and understanding of students in Indonesian learning activities in the classroom which was shown by the lack of student thinking activities in learning activities. The purpose of this study is to improve the creativity of thinking and the ability of grade VI students of SDN Gekbrong 1. The learning model used in this study is the Quantum Learning method. Quantum Learning is a research-based learning model that integrates the best teaching strategies with how students receive lessons. In this study, researchers apply the Quantum Learning method to Indonesian language learning The results obtained after applying the Quantum Learning method are an increase in thinking creativity and the ability of students in learning as evidenced by learning outcomes that reach an average of 90 and 94% learning completeness.  With the Quantum Learning Learning model, students are more active, creative and fun, because this method also contains elements of play while learning.

Fendy Tri Anggoro; Fendy Tri Anggoro; Fatkhul Amin

Jurnal Elektronika dan Komputer 2023 STEKOM PRESS

Pulmonary Hospital dr. Ario Wirawan Salatiga is a health service institution that organizes plenary health. In the era of the Covid-19 pandemic, dr. Ario Wirawan experienced a significant increase so that during administration the patient experienced a long waiting time. The preparation of this research aims to develop an independent registration system so that it can manage long and ineffective queues. This self-registration platform system uses a web-based FIFO (First in First Out) algorithm. The system development stage is the analysis, design, design and testing stage. The method for developing an independent registration platform system uses the prototype method according to needs. While the coding stage of this system was built using the Python programming language with the PostgreSQL database. With the existence of an independent registration platform system, it is hoped that the hospital and patients can be facilitated in the examination registration process and managing patient data at the Pulmonary Hospital dr. Ario Wirawan Salatiga.  Keywords: FIFO, Automated Pavement System

Sarah Rania Annisa; Syalisa Syabil; Huwaydi Azzam Yusuf; Acim Heri Iswanto

Jurnal Rumpun Ilmu Kesehatan 2023 Pusat Riset dan Inovasi Nasional

Outpatient services are an important part of health services provided by hospitals. However, some BPJS hospitals experience obstacles in providing efficient and quality outpatient services, such as long queues, long waiting times, and lack of a good management system. the application of Lean Management to the outpatient services of BPJS patients in hospitals can help hospitals improve operational performance, so as to increase public trust in BPJS Health. This study aims to analyze the application of Lean Management to the outpatient services of BPJS patients in hospitals. This research uses a literature study method or Systematic Literature Review using the Google Scholar search engine and journal databases, such as Researchgate. The results showed that most outpatient service activities for BPJS patients still have patient waiting times below the established service standards. In analyzing the flow that patients go through, each activity is identified into two groups, namely Value Added (VA) as an activity that is considered necessary and profitable and Non Value Added (NVA) as an activity that is considered unnecessary. Based on the percentage of waste in the form of the largest waiting time can be described, namely, 35.1% in the registration process, 30.2% in the poly examination process, and 20.7% in the process of receiving drugs in the pharmaceutical installation

Gusti Agung Sri Guntari

Jurnal Inovasi Riset Ilmu Kesehatan 2023 Pusat Riset dan Inovasi Nasional

Every citizen has the right to guaranteed access to quality and affordable health services. Initially, all administrative matters related to JKN can be carried out at the BPJS Kesehatan office. However, the covid 19 pandemic situation requires people to limit social interactions to prevent the chain of transmission of covid 19 infection. Therefore, digital innovations such as the JKN mobile application are needed by the public, especially JKN participants. The JKN mobile application is an innovation developed to make it easier for participants who initially carried out administrative activities at the BPJS Kesehatan office, to switch to applications that can be accessed anytime and anywhere. This research is a qualitative research that aims to explore in depth how the use of the JKN mobile application, especially during the Covid-19 pandemic. The informants in this study consisted of 8 informants consisting of BPJS Kesehatan officers and 7 JKN participants who had used the JKN mobile application domiciled in Gianyar Regency, Bali. This study was conducted using the indepth interview method with purposive sampling technique. This research shows the results that the JKN mobile application is very helpful for participants in terms of checking or changing participant data, accessing contribution information and printing digital cards that can be used in health facilities. However, there are still many features that have not been utilized due to participants' ignorance of the existence of features such as online consultations and online queues. So that wider socialization is needed regarding the benefits of the JKN mobile application both on social media and electronic media.    

Akbar, Mohammad Irham; Hyanang Trie Novka

Jurnal Universal Technic (UNITECH) 2023 Fakultas Teknik Universitas Maritim AMNI Semarang

Queue printers and outpatient registration are systems used in hospitals to help speed up the patient registration process and provide a better patient experience. This system uses information technology to automate the registration process, reduce waiting times and prevent crowding in the registration area. After receiving the queue number, the patient then waits for a call to get an examination or service. The system can be programmed to provide information about expected waiting times, enabling patients to make more effective use of their time. The outpatient registration system uses information technology to help patients speed up the registration process, reduce waiting times, and optimize the use of resources, such as doctors' space and time. This system can also help improve the patient experience by providing convenience and comfort in the registration process. Overall, the use of queuing presses and outpatient registration systems can help improve efficiency and patient experience in a hospital, as well as optimize resource use.