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The purpose of this research is to analyze the innovation in emergency health services through the implementation of the Ambulans Hebat program in Semarang City, to analyze the challenges and obstacles faced in the implementation of the Ambulans Hebat service, and to analyze the quality of emergency health services provided by Ambulans Hebat. This research is descriptive qualitative in nature, using interview techniques with 9 informants and a questionnaire with 96 respondents. The results of this research show that the Ambulans Hebat program in Semarang City demonstrates innovation through digital technology (GPS, applications) that enhances response and coordination, an integrated command center for efficient information flow, and medical personnel training, although it requires better data integration, signal strengthening, and broader training; however, challenges such as limited fleet and medical personnel, weak inter-agency coordination, and traffic impacts necessitate additional units, integrated systems, and infrastructure innovations; quality evaluation indicates a 15-minute response time, high patient satisfaction, and successful initial handling, but requires route optimization, expanded satisfaction surveys, and additional technical training.

This study aims to comprehensively analyze the factors that influence school leadership and management at SMP Negeri Satu Atap 01 Ciseeng. The background of this study is based on the low effectiveness of school management as indicated by the results of quality evaluations and the limited resources that are characteristic of schools in remote areas. The limitations include aspects of teaching staff, facilities and infrastructure, and low stakeholder involvement in decision-making. The study was conducted from May to June 2025 with a qualitative approach through a case study method. The research subjects included the principal, teachers, school committee, parents of students, and school supervisors. Data collection techniques used in-depth interviews, participatory observation, and documentation studies. Data analysis was carried out using the interactive model from Miles and Huberman, which includes data reduction, data presentation, and drawing conclusions/verification. The results of the study indicate that the effectiveness of school leadership and management is strongly influenced by five main factors, namely: (1) the principal's leadership competence, (2) management of human and material resources, (3) the level of teacher participation in decision-making, (4) a collaborative organizational culture, and (5) strong external support from the school committee and parents. It was found that school principals play a dominant role in developing organizational culture and management strategies, but have not yet optimally engaged teachers and parents. Therefore, it is important to encourage more participatory leadership patterns and openness to cross-role collaboration. This study suggests the need for locally context-based leadership training and the development of policies that support remote school management. By strengthening synergy between stakeholders, it is hoped that school management in remote areas can be more effective and adaptive to the challenges they face.

Improving the quality of education is a strategic demand in responding to global dynamics and community demands for the quality of educational institutions, including madrasahs. MTsN 1 Ogan Komering Ilir as one of the formal Islamic educational institutions strives to build a structured quality management system to improve the academic quality and character of students. This study aims to analyze the implementation strategy of quality improvement management at MTsN 1 Ogan Komering Ilir, identify the obstacles faced, and explore strategic opportunities that can be utilized in the quality improvement process. This study uses a descriptive qualitative method with a case study approach, and data were collected through observation, documentation studies, and in-depth interviews with four main informants. The results of the study indicate that madrasahs have implemented quality management strategies through data-based planning, implementation of teacher capacity building programs, strengthening learning, and periodic quality evaluations. However, there are still obstacles such as limited human resources, lack of quality literacy, and limited use of information technology. On the other hand, there are opportunities such as support from national policies, commitment from madrasah leaders, and stakeholder participation that can be maximized to strengthen the quality system in a sustainable manner.

The implementation of a quality management system in educational institutions is a strategic step in ensuring the quality of the process and sustainable learning outcomes. However, in reality, many madrasas still face obstacles in implementing the system effectively and comprehensively. This study aims to analyze in depth the quality management system implemented at MTs Negeri 2 Musi Banyuasin, including planning, implementation, evaluation, and strengthening strategies. The research method used is qualitative descriptive with a case study approach, where data is collected through observation, documentation, and in-depth interviews with relevant parties in the institutional structure of the madrasa. The results of the study indicate that the quality management system in this madrasa has adequate structural devices and formal documents, but its implementation is still administrative, not fully integrated into the work culture, and not supported by digitalization of information systems and optimization of stakeholder participation. Strengthening is needed in the aspects of technical training, utilization of technology, and instilling a culture of quality so that the system built can run sustainably and have a real impact on improving the quality of education.

This Electronic Medical Record is a digital version of a medical record, the same as a paper-based manual medical record, this electronic medical record also contains information regarding health history, diagnoses, laboratory results, examination notes, medications given, medical procedures, and other data. relevant to the patient's health condition. It is hoped that the implementation of Electronic Medical Records can increase the efficiency of BPJS claims and improve the quality of service. Therefore, this study aims to analyze the use of RME using the Delone and Mclean method. The Delone and Mclean method is an information system quality evaluation framework that includes six dimensions, namely information system quality, information quality, service quality, use quality, user satisfaction, and user impact. In this study, we apply this method to analyze the quality of RME management. This research uses a quantitative approach by collecting data through questionnaires distributed to RME users in hospitals. The questionnaire measures user perceptions of information system quality, information quality, service quality, use quality, user satisfaction, and impact of using RME. The results of this research are expected to provide better insight into the use of RME in the context of work efficiency. The findings of this research will provide input for RME developers to improve the quality of information systems, the quality of information, and the quality of services provided to users. Apart from that, this research also contributes to theory and research in the field of information systems by applying the Delone and Mclean method in the context of RME management.

Quality cost analysis is an important approach in measuring the efficiency and effectiveness of a company's production process. Focusing on the number of product defects is a critical element in quality evaluation, as defects can impact customer satisfaction, company reputation, and overall business sustainability. This research explores the significance of quality cost analysis as a tool for measuring the number of product defects in the manufacturing industry. Through data collection and statistical analysis, this research aims to provide in-depth insight into the economic impact of product defects and how quality cost analysis can help companies identify, measure and manage these aspects more efficiently. It is hoped that the results of this research will provide practical guidance for companies in improving the quality of their products while optimizing costs associated with nonconformities.

The development of information technology is currently increasing rapidly from year to year. One evidence of technological development or advancement is the presence of the internet. The internet has many important benefits for human life. An example of the benefits of having the internet is its popular website. Website is one type of service or facility provided by the internet which is most widely used for various services in many fields, including education, namely schools. Madrasah Aliyah Syamsul Huda, an Islamic-based high school, which is located in Kedungreja District. Madrasah Aliyah Syamsul Huda uses the website as a medium for delivering information related to Madrasah Aliyah Syamsul Huda to students and prospective students. The better the quality of a website, the more users are interested in accessing the website. The purpose of this study is to measure the service quality of the Madrasah Aliyah Syamsul Huda website, a measurement of the measurement of website users on the level of performance and level of importance. The method in this research is the WebQual 4.0 method which consists of 3 variables, namely usability, information quality, quality of service interaction, this study also uses the IPA (Importance Performance Analysis) method. The population in this study were students, teachers, and the community with a sample of 80 respondents. The results showed that 89.03% of the Madrasah Aliyah Syamsul Huda website services had met the respondents' expectations and the Cartesian Impotance Performance Analysis (IPA) results diagram showed that the variables that were of good quality and had to be maintained were US6, IQ1, IQ4, IQ7, and SIQ3. because it has met the expected performance of the respondent. Meanwhile, the variables that are important and are in priority for improvement are IQ3, IQ5, SIQ1, and SIQ6.