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Indonesia is one of the developing countries, to carry out fair and equitable development throughout Indonesia, there is a need for sufficient energy as a driving motor for development itself. Electricity distribution in Pekanbaru, as in other regions of Indonesia, is handled by the State Electricity Company (PLN) as the largest electricity supply company in Indonesia. PT. PLN (Persero) Pekanbaru ULP Panam branch as one of SOEs that aims to provide services in the field of electricity to the community (Public Utility). Organizational structure that is a primary and absolute requirement for increasing employment, responsibility and achievement of established goals. The purpose of this study is to describe and analyze PT.PLN services in handling customer complaints and identify and analyze the inhibitory factors of PT.PLN services in handling customer complaints. This study used Zeithaml's theory of five indicators: Tangible, Reliability, Responsiveness, Assurance, Emphathy. The methods used in this study are qualitative research methods that are descriptive. With data collection techniques, observation interviews and documentation. The service provided by PLN ULP Panam is still insufficient because of the many customer complaints that resulted in the service process being hampered. The service provided by the officers is not sufficient in responding to customer complaints and the SOP or Service Standards for officers in handling customer complaints do not exist. PLN ULP Panam must take this problem seriously because if there is no SOP or Service Standard, it is detrimental to the service process provided to customers.

HIV/AIDS is an infectious disease which is a sensitive health issue to be discussed. HIV/AIDS can also cause loss of the immune system in humans. Pekanbaru City is the area with the most cases of HIV/AIDS in Riau Province. The purpose of this study was to find out collaborative governance in preventing HIV/AIDS in Pekanbaru City and to identify the inhibiting factors in preventing HIV/AIDS in Pekanbaru City. This study uses Purwanti's theory in Aziz Arrasyid (2021) which uses 3 indicators, namely: principled engagement, shared motivation and capacity for joint action. This study uses qualitative research with a case study approach. The informants of this study, namely the Pekanbaru City AIDS Commission (KPA), the Pekanbaru City Health Office and other related institutions conducted interviews, observations and documentation so that the required data were obtained such as primary data and secondary data and then analyzed so that conclusions could be drawn from the existing problems. The results of this study can be said to be not optimal, because there are still inhibiting factors in its implementation, namely the low participation of the community, especially the suspect community who are reluctant to admit to avoid discrimination from the surrounding community and the limited infrastructure provided.

The phenomenon of the presence of beggars clown characters has been often found in society, one of which is in the city of Pekanbaru. This study aims to determine the background of the beggar clown charater’s rational choice in choosing the job and aims to determine the front stage dan back stage of beggar clown character’s life. The type of this research is field research and uses a qualitative approach with a purposive sampling techniques. Data collection techniques use observation, interviews and documentation. Data analysis in this study used rational choice theory by James Coleman and dramaturgical theory by Erving Goffman. The result of this study indicate that their rational choice become a beggar clown character because they get income every day, there are factors involved and their identities are covered. There are differences shown on the front stage and the back stage. Entertaining behavior, looking friendly and compassionate towards children and looking for compassion are the front appearance of the beggar clown character. The beggar clown character’s back stage, they are not looking for a sympathy and the necessities of their life are fulfilled.

Simulation of buying, selling and saving activities motivated by the needs of young children, especially students at Kindergarten Al Azhar 54 Pekanbaru in improving ability to recognize the concept of numbers because currently it is still using the assignment method, books and using general learning media cause young children  difficult in understanding concept of numbers and number symbols. Several methods were applied, namely: observation, interviews, counseling and documentation. The PKM activities are simulation of buying and selling activities to provide education on buying and selling activities that are often do in daily life, simulations of saving activities at bank, counseling the benefits of saving at bank and explanations bank products. The expected final result of this PKM activities are Al Azhar 54 Pekanbaru Kindergarten students can improve their ability to recognize numbers and number symbols, know the value of money, understand buying and selling transactions in daily life, increase their knowledge about banks, knowing how to save at bank, motivate to save from an early age to buy favorite items, training discipline in using money according to needs, and teaching not to spend all the money you have so that it is easier to manage your finances.

This scientific work assignment discusses legal policies in optimizing local original income in the city of Pekanbaru. This research aims to explore an in-depth understanding of the role of legal policy in increasing local revenue in the region. In this study, an analysis of the applicable rules and regulations and their impact on potential regional financial revenues was carried out. The research methodology used includes document analysis, interviews, and comparative studies with similar cities. The results of this research can provide a clearer view of the importance of legal policy in supporting regional economic growth and provide recommendations for further improvement. It is hoped that this research will be an important contribution to the practical and academic understanding of this issue in the Pekanbaru city.

Background: Hearing loss is one of the occupational diseases. A noisy work environment as one of the impacts of the industrial sector. This is the most common cause of hearing loss. The National Institute of Health in 2012 reports that about 15% of Americans aged 20-69 years experience hearing loss in connection with work activities, because noise can cause hearing loss, the government sets standards that regulate permissible noise exposure. Hearing loss due to noise occurs slowly, in a matter of months to years. This is often not realized by the sufferer, so that when the patient starts complaining of hearing loss, it is usually already in an irreversible stage. Such conditions will affect labor productivity which will ultimately cause a decrease in the health of the workforce. In certain cases, hearing loss due to noise begins for 6 to 10 years after exposure to loud noises. PT. Riau Graindo was established on January 17, 1997 located in Desa Sidomulyo Barat Kecamatan Tampan Kota Pekanbaru, a publishing company under of Riau Pos Group (RPG), based in Pekanbaru. Research Objectives: To determine corelations of work period with the incidence of hearing loss in employees of PT. Riau Graindo Pekanbaru in 2019. Research Methods: This study was an observational analytic study with a cross sectional approach. Research Results: Majority of PT. Pekanbaru Graindo Pekanbaru that is > 5 years as many as 21 people (70%). The majority of employees of PT. Riau Graindo Pekanbaru experiencing hearing loss as many as 18 people (60%). Chi square test results obtained Pvalue = 0.001, it can be concluded that there is a relationship between work period and the incidence of hearing loss in the employees of PT. Riau Graindo Pekanbaru in 2019. Conclusion: It can be concluded that there is a relationship between working period and the incidence of hearing loss in the employees of PT. Riau Graindo Pekanbaru in 2019 with Pvalue = 0.001 smaller than α (0.05).

Low back pain (LBP) is a non-specific condition of acute or chronic pain in or near the lumbosacral spines that can be caused by inflammatory, neoplastic, traumatic, or other disorders. Long standing can be caused discomfort for the worker’s body. A survey conducted by the Center for Disease Control and Prevention (CDC) in 2011, low back pain is found in the top 10 diseases in Indonesia. As for jobs that required on standing for long duration and correlation by increased risk for low back pain, one of which is in a cake company called Rotte Bakery in Pekanbaru. The production process at Rotte Bakery required a lot of human roles, especially in terms of physical aspects, allowing staffs to long standing while working which can cause ergonomic problems such as low back pain. The research conducted by observational analytic method, with a cross sectional study design. The sampling technique used accidental sampling which was statistically tested using the chi-square test. The research purposes to determine the correlation of the long standing with low back pain event on Rotte Bakery Pekanbaru city staffs 2020. The result showed that there was a relationship (p-value = 0,000) and a significant correlation (p-value < 0.05) long standing with lower back pain event on Rotte Bakery Pekanbaru city staffs. Rotte Bakery staffs advised to pay attention to standing time while working, adhere to the rules for using a complete PPE, and the company can provide education at the beginning before starting work.

. Background : Diarrhea is deflation with washy or half washy feces more than usual, more than 200 gram or 200 ml/24 hours or washy defecation with/with out mucus and blood. Most of death in diarrhea suspected cause of lack of community knowledge, especially mother, about prevention and management of diarrhea. Some research found that hand wash with soap can trim the number of diarrhea patiens. Parents’ Knowledge and awareness to their toddler’s health problem very important so that toddler stay healthy and avoid from diarrhea. Health Care Inpatient Sidomulyo is a health care for community who live in Tampan District. Based on Department if Health Riau Province in January 2017 there are 226 cases of diarrhea in toddlers that consist of 139 cases of diarrhea in toddler boys and 87 cases of diarrhea in toddler girls. Tampan District has the highest incidence in toddlers in January 2017. Objective : To know the correlation mother’s knowledge about diarrhea and hand wash behavior with incidence of diarrhea in toddlers in Health Care Inpatient Sidomulyo, Pekanbaru City. Method : This study is using analytic correlation observational study with cross-sectional approach. Way to get the sample using Accidental Sampling technic. Data obtained then analyzed using Spearman.Result : There is a significan correlation between mother’s knowledge about diarrhea with incidence of diarrhea on toddlers in Health Care Inpatient Sidomulyo with p value <0,05 is 0,015 and significant correlation between mother’s hand wash behavior with incidence  of diarrhea in toddlers in Health Care Inpatient Sidomulyo with p value <0,05 is 0,001. Conclusion : There is significant correlation between mother’s knowledge about diarrhea and mother’s hand wash behavior to incidence of diarrhea in toddlers in Health Care Inpatient Sidomulyo

Siswa sekolah menengah pertama adalah para remaja dengan rentang usia 12-15 tahun yang merupakan kelompok pengguna aktif media sosial. Hasil pengamatan awal menunjukkan bahwa mereka rata-rata menghabiskan antara 3-4 jam setiap hari untuk mengakses media sosial seperti Youtube, Facebook, Instagram, TikTok, dan Whatsapp. Sehingga dapat dikatakan jika media sosial telah menjadi bagian penting kehidupan mereka sehari-hari. Namun sayangnya, tingginya frekuensi pemakaian media sosial belum diimbangi dengan kecakapan literasi digital. Akibatnya, mereka menjadi tidak dapat menggunakan media sosial secara bijaksana dan menjadi korban peredaran berita bohong (hoax). Berdasarkan permasalahan tersebut, kegiatan pengabdian ini bertujuan untuk meningkatkan kecakapan literasi digital siswa SMP Negeri 37 Pekanbaru melalui program pemerintah yang bertajuk #BijakBersosmed. Kegiatan pengabdian ini dilaksanakan menggunakan dua yakni metode ceramah, metode ini bertujuan untuk membekali siswa dengan wawasan cara pemanfaatan media sosial secara bijaksana. Metode yang kedua adalah praktik yang bertujuan untuk melatih siswa agar mampu mengidentifikasi informasi yang didapatkan dari media sosial. Hasil kegiatan pengabdian masyarakat ini mampu membangkitkan kesadaran kritis siswa, selain itu siswa juga mengetahui tentang etika bermedia sosial. Setelah mengikuti kegiatan pengabdian ini, para siswa diharapkan mampu menapis berita bohong (hoax), ujaran kebencian (hate speech), dan menghentikan fenomena oversharing bagi para pengguna media sosial.

Asmaranur Modeling School is a modeling school in Pekanbaru, which was founded by the owner and trainer, Irvan Asmara, on February 1 2020 under the auspices of CV. Asmaranur Persada Sejahtera. AMS Modeling School is the first modeling school that provides learning not only about the catwalk but also education in forming personality such as attitude, public speaking, personal branding, and responsibility. This research aims to find out the Marketing Communication Strategy of Asmaranur Modeling School Pekanbaru through Instagram Social Media. The method in this research used a case study with a qualitative approach and purposive techniques which included interviews, observation, documentation. The informant subjects in this research consisted of 3 informants, namely Irvan Asmara as the owner and instructor, Bima Sakti as the content creator, Wildatul Muslimah as a student who had been registered at AMS for a long time. This research uses New Media theory and the concept of The Circular Model of Some created by Regina Luttrell which has 4 stages, namely share, optimize, manage, engage. The results of this research are that Asmaranur Modeling School Pekanbaru chose the social media Instagram based on the increasing number of social media users and in accordance with Asmaranur Modeling School Pekanbaru's target market, namely young people and adults who are active on Instagram social media. Before posting content, collect photo/video ideas. Asmaranur Modeling School Pekanbaru's Instagram social media is managed directly by Irvan Asmara as the owner and trainer, easily responding to comments from followers, and making it easy to repost tagged posts from me personally, students who take part in activities at Asmaranur Modeling School Pekanbaru. To build engagement with consumers or followers, Asmaranur Modeling School Pekanbaru also creates events and sponsors other important events.

Background: The component that can affect image quality is noise. Noise in CT Scan images comes from random variations in photon detection. Scan time is the time it takes for x-rays to exit for data collection of each slice. Pitch is one of the important component parameters in the CT Scan protocol and fundamentally affects the quality of the resulting image, as well as the time required for scanning. The use of pitch in the Radiology Installation of Ibnu Sina Islamic Hospital Pekanbaru in the head CT Scan examination is 0.55. The pitch value variations used by the author in this study are pitch 0.55, 0.75, 1, 1.25 and 1.5.Methods: This type of research is quantitative research using an experimental approach. The study was conducted to determine the effect of pitch value variation on image quality (noise) and scan time using a water phantom on head CT Scan examination protocol using pitch 0.55, 0.75, 1, 1.25 and 1.5. A sample of 10 CT Scan images was taken, and the image quality (noise) was measured by identifying a specific region in the image (Region of Interest or ROI), while the scan time value was observed from the consul monitor. Data analysis was performed using one-way ANOVA statistical test with a significance level of 5%.Results: The results show that there is a significant difference in image quality (noise) on pitch value variation, with a significance level of 0.004, and there is also a significant difference in scan time on pitch value variations with a significance level of less than 0.001. Conclusions: Based on the conclusion, pitch 1 is the value that produces optimal noise level and scan time in head CT Scan protocol using water phantom.  

Background : Hemorrhoids is one of the most common anorectal diseases, this disease can cause physical and psychological discomfort due to its disturbing symptoms such as rectal bleeding, pain, and itching sensation and will significantly affect the quality of life of the person with hemorrhoids. According to Slavin (2008), the prevalence of hemorrhoids in the world reaches 5%. There are various risk factors for hemorrhoids, one of which is the length of sitting without changing the position and age. According to Ali and Shoeb (2017) in their research, there were 50 patients out of 60 drivers experiencing hemorrhoids. A driver job that requires a long time to sit because of the long duration of driving can cause hemorrhoids. Kumala, et al (2016) said in their research on intercity and interprovincial (AKAP) bus drivers who have a driving duration of ≥ 6 hours have a risk of hemorrhoids and those aged ≥ 45 years have a risk of developing hemorrhoids.Objective : Knowing the relationship between driving duration and age with hemorrhoids in bus drivers at the AKAP Payung Sekaki terminal Pekanbaru in 2020.Methode : The design used in this study was an observational analytic type with a cross-sectional method. The sampling technique was accidental sampling, with a sample of 60 respondents who had the inclusion criteria. Statistical test data using the Chi-Square test.The results : There was an insignificant relationship between the duration of driving and complaints of hemorrhoids in the driver (p-value = 0.057) and the relationship between age and complaints of hemorrhoids in the driver (p-value = 0.073).Conclusion : There is an insignificant relationship between driving duration and age with complaints of hemorrhoids in bus drivers at AKAP Payung Sekaki Terminal

The aim of this research was to examine the creative thinking skills in mathematics of grade IV students at SDN 192 Pekanbaru, especially in the context of Geometry and multiplication operations. Mathematics is known as a universal language that has significant relevance in various aspects of life. In the context of mathematics, creative thinking skills are the key to approaching problems using innovative methods and creating alternative solutions. In mathematics, understanding and developing creative thinking skills is considered valuable in improving students' understanding of Geometry and multiplication operations. This study uses quantitative research methods and measures students' creative mathematical thinking skills through tests that include indicators such as elaboration, fluency, flexibility, and originality. From this observation, results were obtained which stated that the creative thinking abilities of class IV students were quite adequate overall. However, authenticity indicators were found to be underdeveloped. In conclusion, mathematics learning needs to place more emphasis on the elaboration of students' creative thinking skills, especially in the context of Geometry and multiplication operations, to increase students' understanding and enthusiasm for learning.

The effectiveness of the food granary program implemented by the Food Security Office of the city of Pekanbaru in implementing the Regulation of the Minister of Agriculture of the Republic of Indonesia Number: 17/Permetan/Hk.140/4/2015 is seen from indicators of program target accuracy, program socialization, achievement of program objectives and program monitoring. The purpose of this study is to analyze how the effectiveness of the food granary program in an effort to realize food security in the city of Pekanbaru using Budiani's theory, as well as analyze what are the inhibiting factors of the effectiveness of the food granary program in an effort to realize food security in the city of Pekanbaru. The method used in this study is qualitative research with a descriptive analysis approach that describes the effectiveness of the food granary program in an effort to realize food security in the city of Pekanbaru. In addition, to analyze the inhibiting factors of the effectiveness of the food granary program in efforts to realize food security in the city of Pekanbaru. The results of this study show that in the implementation of the food granary program, the food granary program plan that has been determined is not effective to be implemented. Inhibiting factors for the ineffectiveness of the program are the conversion of food barns that are used as residences by farmers making the crops produced by farmer groups directly sold to agents, maintenance of livestock that is not running well due to environmental factors, the existence of a land distribution system to farmer groups and the Agency.    

This article is the result of research from online media and several book references. To answer the problem regarding the placement of wearing baju kuning (Malay) in schools in the Bengkalis district in terms of religious moderation. The baju kuning is one of the traditional clothes of the Malay community, both in Indonesia, Brunei Darussalam, Malaysia, Singapore and southern Thailand. The baju kuning is often associated with traditional clothing because the traditional baju kuning is generally used for events related to custom, both for men and women. The use of traditional Malay baju kuning in the Riau region is supported by the Pekanbaru City Regional Regulation No. 12 of 2001 concerning the use of Malay clothing in the education environment for civil servants, private/regional-owned enterprises. The implementation of this regional regulation requires that students and employees in Riau wear special clothes in traditional Malay brackets on Fridays. In terms of religious moderation, in terms of religious moderation, the general public sometimes assumes that the Malay baju kuning is a religious identity. In fact, the Malay clothes in brackets are traditional clothes or traditional clothes from the Malay tribe in Riau. And they have a great sense of tolerance so there is no problem when they are advised to wear the baju kuning on Friday at schools where Muslims wear headscarves and caps while non-Muslims don't use them.

This research aims to produce an animated video learning medium that is capable of energy material in everyday life for high school students. This research is a developmental research. Sampling techniques were random sampling with samples from 45 students from three schools. The research was conducted in three schools: Al-Mishbah Riau, YLPI P.Marpoyan, and PGRI Pekanbaru. This data is obtained from the student response sheets obtainable from the results of the limited qualification test of students. The results of this study have an average percentage of the three schools is 95%. Based on these results can be concluded that the development of learning media IPA based animation video using powtoon applications on energy materials in everyday life gets a good response from students so that it can be used in the learning process in the classroom.

Malakewi Mitra Abadi is a construction implementation company in the form of Commanditare Vennotschap. CV.Malakewi MItra Abadi has its address at Eka Tunggal Street, Pekanbaru City. For now the partner company or CV. Malakewi Mitra Abadi has problems, namely the lack of accurate financial information and financial records that are still basic. Therefore, the service team will create an information system that can produce appropriate, relevant, accountable and accurate information for internal and external interests. The first is providing assistance in the management of financial transactions carried out by Partners. Therefore, several approaches can be used to overcome this problem, such as counseling, socialization, methoring and implementation in assisting the preparation of financial reports.The results of this servive show that the knowledge and expertise on CV. Malakewi Mitra Abadi regarding the preparation of financial reports using the Miscrosoft Excel program or manually has increased. Financial reports that include accounting data are readily available to partners.

In the current era of globalization, there are many applications that make it easier for users to get satisfaction, one of which is the Tiktok application. With the tiktok application, many people, not only adults, but also children and teenagers can see information or news that encourages them to watch For Your Page (FYP) on Tiktok. So that teenagers or adults are motivated and feel satisfied because of the For Your Page (FYP) on Tiktok. Based on the phenomenon above, this study aims to determine how much influence the motive for watching For Your Page (FYP) TikTok has on entertainment satisfaction in SMA PGRI Pekanbaru students. The theory used is the Uses and Gratification Theory which is a theory of needs and satisfaction in which audiences use the media in order to fulfill their needs. What is assumed is that the audience is considered active, can change the satisfaction of needs, the mass media competes with other media. This study uses a quantitative method with a descriptive approach. Data collection techniques used are questionnaires and documentation. How to distribute the questionnaire is done by going down directly to SMA PGRI and online via Google from. The population in this study were 153 students. The sampling technique used in this study is the Non-Probability Sampling Technique. Using Saturated Sampling in which the entire population is sampled. To find out how much influence these two variables have. For processing questionnaire data, it was carried out using the Product And Service Solution (SPSS) statistical program26. Based on these results it shows that the influence of motives for watching For Your Page TiktTok on Entertainment Satisfaction in SMA PGRI Pekanbaru students. The regression coefficient value obtained in this study is Y = 4.023 +0.878X, a significance level of 0.000, which is smaller than α = 0.05, meaning that there is an influence between Motives for Watching FYP TikTok on entertainment satisfaction in SMA PGRI Pekanbaru students of 74.2% and in category of strong influence (60% -79.99%).  

Pekanbaru is one of the rapidly growing urban areas in the modernization era. The shift in lifestyle in the modernization era does not only affect women but also men's lifestyles. Some of the lifestyles of men that have changed in the current era of modernization are the way they look fashionable, smell good, clean, which is usually only owned by women. Men with this lifestyle are known as Metrosexuals. This research was conducted at a beauty clinic in Pekanbaru. The purpose of this research is to find out the metrosexual lifestyle from the frontstage and backstage sides. There were 5 subjects in this study, namely men who did facial treatments. The author uses accidental sampling method. Data instruments are observation, in-depth interviews and documentation. From the results of this study it can be concluded that the lifestyle of metrosexuals varies according to their preferences in using time and their preferences.

This research is motivated by the delay in fund disbursement, the lack of performance of the implementers and socialization to the community is still not optimal. This research aims to find out the implementation of livable house rehabilitation activities in Pekanbaru City. This research uses a descriptive qualitative method, with data collection techniques of observation, interviews and documentation. This research uses the theory of Charles O. Jones in Siti Erna (2009) with three indicators, namely: organization, interpretation and application. Based on the results of the research, it can be concluded that the implementation of livable house rehabilitation activities has not run optimally. This is because there are still misunderstandings between parties due to lack of coordination, the performance of the implementers is still not optimal, lack of socialization and delays in disbursement of funds, and development exceeds the target time. Suggestions from this study are to improve coordination and cooperation between parties and carry out their duties properly, need to hold socialization again, additional funds and construction can be completed on time.