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Organizational management applies the right strategy to be able to remain competitive with other competing organizations. The implementation of the strategy is not only about the benefits but also the performance of the organization. Organizational performance is one of the successes in market business competition. Company management implements strategies that can develop organizational performance by developing supporting aspects such as TQM and knowledge management. This research was conducted to determine the formation of organizational performance from TQM and knowledge management. This research was conducted at a company in Sidoarjo which is engaged in the manufacture of animal feed. The respondents obtained were employees from different divisions who were randomly selected except for the security and cleanliness division. In this study used a sample of 120 respondents. The data used will be analyzed using multiple linear regression. After processing the data, the results showed that there was a significant influence given by TQM on organizational performance. Data processing also proves that organizational performance is formed because of the significant influence given by knowledge management. Research also proves that TQM and knowledge management have an effect on the ups and downs of organizational performance together.

This research aims to see employee feelings in terms of organization, organization, and emotional intelligence at the Surakarta City Trade Office. The sampling technique used purposive sampling technique which resulted in a sample of 45 employees. Techniques for obtaining data using questionnaire techniques. The research method with data analysis techniques using validity, reliability, classical assumptions, multiple regression analysis and hypothesis testing. The results showed that simultaneously work ethic, organizational culture, and intelligence had a positive and significant effect on employee performance while partially work ethic had no effect on employee performance in the organization group and emotional intelligence had an effect on employee performance.