Publication Search

Operations management is a series of activities related to planning, organizing, controlling and supervising all resources used in the process of producing goods or services. The main function of operations management is to create quality products or services, at efficient costs, at the right time, and in accordance with market demand. This research is quantitative research that works with numbers and the data is in the form of numbers which are then analyzed using statistics to test hypotheses or to answer specific research questions and to make predictions. This research approach is explanatory research where data collection is carried out simultaneously in one stage (one shot study} or in a cross-section through a questionnaire. One of the main impacts of operations management what is good is increasing the efficiency of the production process by designing and managing efficient production processes, companies can optimize the use of available resources, reduce waste, and increase output without increasing significant costs. Effective operations management has a significant impact on various aspects of company performance, including operational efficiency, cost control, product quality and service, and customer satisfaction. By implementing good operations management principles, companies can increase their competitiveness, reduce waste, and improve the customer experience.

PT. Pebana Adi Sarana targets monthly production operations of 20,000 tons/month while actual production is only around 15,000 tons/month, which means that the production target has not been achieved. The factors that cause the failure to achieve the production operation target can be due to ineffective equipment performance, Low equipment performance is one of the things that cause production not to be achieved, so it needs to be studied. The purpose of the study to be achieved is to analyze the actual productivity of loading and unloading equipment and transportation equipment after repairs and conduct improvement analysis using the Quality Control Circle (QCC) method. The data taken for the research is in the form of Excavator and dump truck cycle time data, effective working time, tool specifications. The actual productivity of loading and unloading equipment and transportation equipment at PT. Pebana Adi Sarana for dump trucks of 19,146 tons/month. trucks are 16,351 tons/month while for the Quality Control Circle (QCC) method. The company only needs to carry out the number of tools needed for 3 units of Scania p380 dump trucks and 1 unit of komatsu PC 300 excavator with a production of 21,295 tons/month has exceeded the production target set by the company.

In a company, human resources are considered the most important and determine the success of a company, humans act as managers of the production factors used in company operations. Human resources in a company are said to be unique because basically humans find it difficult to free themselves from conflicts of interest such as the interests of the organization and the interests of the individual himself. It is impossible for a company to operate its activities without humans. No matter how simple a company is, human resources are the core of the company's activities so that the company is the result of activities of humans by humans and for humans. Human resources that support the smooth achievement of company goals are employees who have the ability to work well, have initiative, creativity, high responsiveness and the ability to carry out assigned tasks effectively. Managing human resources really depends on the character of the leader. Leadership style greatly influences the achievement of an organization's goals, where it influences employee performance. Therefore, a company definitely needs a leadership role in controlling the company to achieve common goals. This can be used as a consideration for the company which will later influence decision making and every company policy. The problem in this research is: is there an influence of autocratic, democratic and control-free leadership styles on the performance of PT employees. Mandom Indonesia Tbk Surabaya Branch? The data used in this research is primary data obtained by distributing questionnaires to PT employees. Mandom Indonesia Tbk Surabaya Branch.

Hospitals have various operational activities, including production, marketing and financial recording activities. The concept of operations management is very important for managing hospital operations. Globalization has had an impact on changes in the strategic environment. Globalization has triggered the emergence of competition in various fields. With this competition, every hospital strives and is required to improve the quality and quality of services both in terms of methods and technology used to support services. Quality control must be implemented and maintained properly as a value that has an impact on all aspects of the hospital, one of which is increasing turnover from the business side. A quality management system is an arrangement that ensures the achievement of planned quality goals and objectives in hospital services. To carry out quality hospital services, it is necessary to implement good operational management as a means of supporting high quality hospital services that have value in the point of view of the community. This phenomenon exists, therefore the authors use the scoping review method as a research method. This aims to review previous literature that has explored the quality of hospital services and the implementation of operational management as a means of quality control in hospitals.