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This research aims to examine the influence of e-service quality on customer satisfaction of the Grab online application in Purworejo. In the research, the population was Grab users in the Purworejo Regency area. The number of Grab users is unknown and can be said to be in the infinite category. The sampling technique used is purposive sampling with the hope that the researcher will obtain a representative sample based on the specified criteria. So the total research sample was 97 people. Data analysis techniques use multiple linear regression analysis, determination test, t test and f test. The research results from the multiple linear regression line equation produce the equation Y=-4.136+0.888X1+0.262X2. The constant coefficient value obtained is -4.136. This means that if the value of the e-servicequality and price variables is equal to 0, then the level or magnitude of the customer satisfaction variable is -4.136. The e-service quality variable has a coefficient of 0.888. A value of 0.888 means that if the value of the e-service quality variable increases by 1 unit and other variables are considered constant, the level of customer satisfaction will increase by 0.888. The price variable has a coefficient of 0.262. A value of 0.262 means that if the value of the price variable increases by 1 unit and other variables are considered constant, the level of customer satisfaction will increase by 0.262. Determination analysis produces an Ajusted R Square of 0.837, this figure means that 83% of the level of customer satisfaction can be explained using the e-service quality and price variables. Meanwhile, the remaining 17% may be influenced by other variables that were not studied, for example company image, promotion and brand ambassador factors. The t test shows that the e-service quality variable shows that the calculated t is greater than the t table (12,636> 1,661). This means that hypothesis 1 (H1) proposed that partially there is a significant influence between e-service quality on customer satisfaction is accepted and Ho is rejected. The price variable obtained by t calculated is greater than t table (3267 > 1,661). This means that hypothesis 2 (H2) proposed that partially there is a significant influence between price on customer satisfaction is accepted and Ho is rejected. The f test shows that F count > F table or (247,816 > 3.09) which means Hypothesis 3 (H3) which states that simultaneously there is a significant influence between e-service quality and price on customer satisfaction is accepted and Ho is rejected. 

Today's business competition requires companies to be able to compete with other companies. PT. Biru Pratama Logistindo Line is a company engaged in import-export services. This study aims to determine the relationship between service quality, facilities and timeliness of delivery of the satisfaction of service users of PT. Biru Pratama Logistindo Line. The data analysis technique used is multiple linear regression analysis and the sampling technique uses proportional random sampling with 42 respondents as consumers of PT. Biru Pratama Logistindo Line taken from a total population of 62 consumers. The analytical tool used in this research is SPSS (Statitical Package for Social Science) Version 22.0.

There are many e-commerce sites that have been present in Indonesia, one of which is Shopee. Shopee is here to provide many attractive offers such as lots of discounts, promos, cashback etc. This can lead to consumptive behavior. This study aims to determine: (1) The effect of advertising on consumptive behavior (2) The effect of conformity on consumptive behavior (3) The influence of a hedonic lifestyle on consumptive behavior in consumptive behavior. The population of this study were users of the e-commerce application Shopee in Mojokerto. In this study using a sample of 100 respondents. The sampling technique is purposive sampling technique with the criteria of women, domicile in Mojokerto, at least 17 years old, have used or purchased goods or services through the Shopee e-commerce application. Data analysis techniques used validity and reliability tests and hypothesis testing using multiple linear regression analysis, t test, f test, and R2 test. The results of this study indicate that advertising has a positive and significant effect on consumptive behavior, conformity has a positive and significant effect on consumptive behavior, the hedonic lifestyle has a positive and significant effect on consumptive behavior, advertising, conformity and hedonic lifestyle together have a positive and significant effect on behavior. consumptiveperilaku konsumtif.

This study aims to design and develop an effective learning media and become a media to assist in studying Physics in depth at SMK Mataram Semarang, especially in the Impulse and Momentum material. Physics becomes a boring subject for students, because many students think that Physics is a lesson that is difficult to understand, less interesting and feels monotonous. This has an impact on decreasing students' interest and value in studying Physics.The research was conducted using the Research and Development (R&D) method with six stages, namely Research and Information Collecting (Research and Information Gathering), Planning (planning), Develop Premliminary Form of Product (Product Design Making), Premliminary Field Testing (Product Design Validation) , Main Product Revision (Design Revision), Main Field Testing (Product Testing of Products in the Field by Prospective Users). Determination of the feasibility level of multimedia-based learning media based on design validation by experts and product trials to students using a research instrument in the form of a questionnaire. The development of multimedia-based learning devices can develop devices that have been used so far, from conventional devices to become more interesting learning media. The application of multimedia-based learning media can help support the teaching and learning process to make it easier to explain or deliver material to students. In addition, it can help students to understand more deeply so that students' scores can be increased more than without using learning media.

Inventory is a current asset that has a major role in the accounting cycle. Assyfa Farma Pharmacy is the business of an individual-owned dispensary that is developing in Mranggen District, Demak Regency. The problem faced by Assyfa Farma Pharmacy is that there is no minimum stock of goods because there is no warning that the stock will run out. The number of products that are almost entering the expiration date are on shelves and insecure data storage so that they have a very large risk of data being lost because it is stolen by irresponsible parties. This system will alert the user to the remaining stock of existing goods and the expiration date of the goods. The security of inventory processing data will be guaranteed with a password for users so that anyone cannot access the database. This inventory information system will be built with Microsoft Visual Basic 6.0 programming language, Microsoft SQL Server 2000 as database and multi user network using FEFO method as goods storage method.  

The aim of this research is to examine the influence of package prices and network quality on Telkomsel card customer loyalty in the Kaliglagah Village area. The sampling technique in this research uses a non-probability technique, namely the incidential sampling technique. The population of Telkomsel card users is infinite, so the number of samples in this study was calculated using the Lemeshow formula with a result of 100 respondents. The data analysis technique used in this research is the Likert scale, validity and reliability tests. Correlation coefficient test, multiple linear regression test, determination analysis, t test, and F test. The results of the multiple linear regression test calculation, the number Y = 6.105 + 0.411X1 + 0.252X2 shows that every time there is an increase in one score for the package price variable, it increases customer loyalty by 0.411, every time there is an increase in one score for the network quality variable there will be an increase in customer loyalty by 0.252. The determination test obtained a coefficient of determination of 0.559 that the customer loyalty variable can be influenced by the package price and network quality variables by 55.9%. From the t test, it can be concluded that the package price variable (X1) has a positive and significant effect on the customer loyalty variable because it has a significance of 0.000 (P> 0.05) and the tcount > ttable (4.601 > 1.984), meaning the package price variable (X1 ) has a positive and significant effect on customer loyalty (Y). The same applies to the network quality variable (X2) which has a significance of 0.000 (P> 0.05) and a value of tcount > ttable (3.086 > 1.984), so it can be concluded that the network quality variable (X2) has a positive and significant effect on consumer loyalty (Y). . Customer loyalty can be increased by providing additional facilities on the card in the form of affordable Telkomsel card prices, and maintaining stable network quality.