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In this era of ongoing digitalization, the use of information technology in records management is becoming increasingly crucial to ensure work efficiency and effectiveness. This study aims to examine the implementation of a dynamic archive storage system in the General Ledger Accounting Division of PT KPN Plantation. Specifically, this study identifies the obstacles encountered and analyzes the efforts made to overcome these challenges. Using a qualitative approach, primary data was collected through observation, interviews, and documentation studies with informants from General Ledger Accounting employees. Data analysis was carried out through a series of processes, including data collection, data reduction, data presentation, and conclusion drawing. The results of the study show that although the stages of archive management have been carried out systematically through a combination of physical procedures and digitization using E-Archive, its implementation still faces significant obstacles. The problems identified include managerial aspects such as high transaction volumes that cause document backlogs and space limitations, technical aspects such as the instability of the E-Archive system, and limited human resources with expertise in archiving. Collectively, these obstacles reduce the effectiveness and efficiency of the system, requiring a comprehensive and integrated improvement strategy to achieve reliable and sustainable archive management

An abstranct is a brief summary of a research article, thesis, review, conference proceeding or Management of incoming and outgoing mail archives is an important activity that must be carried out by an agency. Correspondence activities must get serious attention, because the contents of the letter to the agency will be a means of achieving the goals of the agency, therefore it is necessary to have good mail management in a company or agency. Therefore, the government issued Governor Regulation Number 1 of 2011 concerning the management of dynamic archives, mail management must be developed by means of information technology and developed into a means of regional government office administration system. The purpose of this study is to describe the management of incoming and outgoing mail archives at the General Bureau and Equipment for the Regional Secretariat of Sulawesi Province. The research approach used is descriptive qualitative and is supported by secondary data. The type of data used is primary data obtained from interviews and secondary data obtained from data processing and observation. The data analysis technique starts from collecting information through interviews and at the final stage by drawing conclusions. The results showed that the management of incoming and outgoing mail archives at the General Bureau and Equipment of the Regional Secretariat of South Sulawesi Province had not run effectively and efficiently, where the management of outgoing mail had not been running properly, which was caused by facilities and infrastructure factors as well as unsupporting human resources.