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Customer satisfaction has become a major focus in the development of modern services as the role of the service sector in the regional economy increases, including in the city of Balikpapan. However, the literature discussing customer satisfaction models shows conceptual and methodological fragmentation, requiring a systematic synthesis to identify theoretical patterns and current research developments. This study aims to map customer satisfaction models in the service industry through a Systematic Literature Review (SLR) approach using the PRISMA guidelines. A total of 20 articles selected from the last five years were analyzed to identify dominant constructs, methodological approaches, and relevant research trends. The review results show that customer satisfaction models have evolved from traditional service quality-based approaches to models that integrate customer experience, perceived value, trust, and digital dimensions such as personalization and AI-based services. The findings also emphasize the importance of local context, especially in the service sector in Balikpapan, where cultural factors, customer behavior, and the dynamics of city growth influence the structure of satisfaction models. Overall, this study provides a synthesis framework that can be used as a theoretical and practical foundation for designing service quality improvement strategies and developing a further research agenda in the service sector.

This study attempts to understand how industrial development strategies are closely related to other economic sectors. Like building a house, industrialization is an important foundation country or region's economy, from relying on agriculture to focusing more on industry. Like an ecosystem, each sector needs and influences each other. Emphasizing the importance of cooperation between sectors, such as farmers who provide raw materials for the food industry, or technology companies that create innovations to increase industrial efficiency. In addition, economic diversification, namely developing various types of industries, is also important so that the economy does not rely too much on one sector. Through comparisons between countries, this study good economic Like an orchestra, each sector must play harmoniously to create a beautiful economic melody.

The Micro, Small, and Medium Enterprises (MSME) industry, such as Teras Steak, plays a significant role in strengthening the economy. The purpose of this study is to evaluate how price influences demand and to calculate price elasticity as a foundation for business decision-making. The methodology employed includes sales data analysis, customer satisfaction surveys, and interviews. The findings indicate that demand for Teras Steak’s products is highly sensitive, meaning that price changes have a significant impact on the quantity demanded. Therefore, pricing strategies must consider a balance between sales volume and profit. To enhance competitiveness and maintain customer loyalty, it is recommended to diversify products, innovate the menu, adjust prices according to market segments, and implement effective promotions. Understanding this elasticity is crucial to support sustainable business growth.

This study aims to explore the urgency of Islamic economics education and its introduction to the younger generation as a means of supporting the growth of a sharia-based economy. In the global context, sharia-based business practices are increasingly accepted, even among non-Muslim communities, highlighting the importance of strengthening Islamic economic education as the foundation for developing competent human resources. This research employs a literature review approach to analyze the relevance of Islamic economics in addressing the shortcomings of conventional economic systems, which often fail to ensure societal welfare. The findings emphasize the importance of integrating Islamic economics into the education curriculum from an early age to foster comprehensive understanding. Additionally, it highlights the government's role in enhancing regulations and providing support for the development of the sharia financial industry.

Indonesia needs an industrial structure that can grow sustainably, has high local potential, is resistant to global economic turmoil, and has a strong and synergistic relationship with other economic sectors and industrial subsectors. As a base for job creation, a producer of added value to regulate the domestic market, a generator of tax revenue and foreign exchange, and a driver of sustainable growth, the industrial sector plays an important role in the Indonesian economy. To achieve this, support from the government is needed through the provision of legal facilities in the form of a policy foundation that can encourage the creation of quality industrial development. the legal basis can be a reference and benchmark for industry players to be able to carry out their industrial processes and activities in line with national goals. Because the industrial sector is one of the important sectors in supporting the national economy. For this reason, it is necessary to have synergy between the government as a facility provider in the form of rules or policy bases that regulate industrial activities, and industry players as executors of policies issued by the government so that harmony can be created that can support sustainable industrial development in Indonesia.

Economic growth that continues to grow rapidly from time to time has a significant impact on the pattern of competition between companies, especially in the manufacturing sector. This competition arises from globalization and the existence of a free market economy caused by the many new companies with similar products as competitors, this triggers competition for market share and the struggle for consumers. Therefore, a strategy is needed in analyzing competition patterns so that companies are able to survive and thrive in the face of competitive market competition. This journal article discusses the strategy and analysis of industrial competition with a case study of PT Unilever Indonesia. In the Uniliver company, there is no doubt that consumer goods are currently very competitive. Several large companies compete fiercely to reach the global market. So PT Unilever must consider a competitive strategy plan. In addition to the main players in the market, Unilever has many other smaller competitors who compete with it in a narrow and specific product space. The discussion in this article explains that there are various strategies for PT Unilever Indonesia in facing competition between companies in the manufacturing sector, including Promotion/Marketing Strategy, Sustainability-Based Strategy, Community Engagement Strategy, Information Technology Strategy, Functional Strategy, and Competitive Profile Matrix (CPM).

Fintech is recognized as a crucial innovation in the financial industry and is growing rapidly in Indonesia, driven by the sharing economy, regulations, and information technology. Financial technology transforms the way financial services are accessed and managed, providing efficient solutions. Crowdfunding plays a vital role in supporting initiatives with online contributions. Blockchain, a distributed ledger technology, offers high security and transparency. This research employs a descriptive-analytical approach to investigate fintech development in Indonesia, highlighting growth, innovation, and blockchain implementation. From this research, the authors conclude that the development of Fintech in Indonesia, particularly in Crowdfunding and Blockchain, has a positive impact on the accessibility of financial services, investment innovation, and the prevention of accounting fraud, forming a solid foundation for sustainable growth in the modern financial ecosystem.

A business can survive if it has good financial knowledge. Financial management and business knowledge have always been the foundation. Along with the times, especially in the digitalization era, it is unfortunate when business people ignore the financial aspects and optimization of their business management. When the company's human resources are able to adjust to the changing times in industry 4.o, then financial management can be done. The purpose of this activity is to assist and provide consultation to business owners in one of the nasi padang restaurants in Cikarang. We come from an environment where business people do not know much about financial education and how to build a business so that it can grow and adapt to digital developments, as well as the lack of training and education provided for business people, especially for micro businesses. The focus of this community service activity is to assist business actors from business management to finance, so as to maximize the ability of their human resources, which is very much needed by business actors who have high competitiveness in this digital era. In the end, it is expected to provide solutions that allow business actors to optimize all business activities in increasing profits and sales, so that the business can survive and develop.    

Economic development is one of the key aspects in achieving societal prosperity and overall country growth. In an effort to achieve this goal, many countries adopted industrialization strategies as a foundation for their economic development. This strategy emphasizes the development of the industrial sector as a motor of growth that can move the economy in a stronger and more sustainable direction. However, it needs to be understood that the process of implementing an industrialization strategy is not easy, and often involves various challenges and risks that need to be overcome.

The development of technology 4.0 has a very positive impact on society. Industry 4.0 emphasizes the concept of digitalization that is consistent and connects all productive components of the economy.  Several technologies are helping Industry 4.0, such as cloud, simulation, augmented reality, robots, internet of things, big data analytics, additive manufacturing, and cybers ecurity. The method used in this article is literature study, which means data collection to understand and study the theories discussed in the relevant literature. Literature research helps to understand the conceptual framework of a topic and find theoretical foundations for further research. The research also helps guarantee that current research takes into account previous work and fills knowledge gaps.  For this study, internet searches and documentation studies were used to collect data. The result is that Technology 4.0 not only helps businesses but also improves the economy and people's welfare. Technology 4.0 greatly helps businesses by increasing global access, improving operational efficiency, driving innovation, and improving product safety. To ensure that the benefits of this technology are felt by everyone, society must continue to take this technology with caution while addressing issues such as data security and inequality of access to technology.   Keywords: T, Business, Society

This research falls into the qualitative descriptive category using primary and secondary data in order to analyze the development of manufacturing industry in Indonesia which tends to deindustrialization, whereas the manufacturing industry has a big contribution to the Gross Domestic Product, the absorption of employment, the income tax and the foreign exchange, the creation Value added, and technology transfer. The results of the research show that in order to create a tough industry in 2035, a strong foundation is required, and an inclusive transformation of Indonesia's economy in the manufacturing industry through the use of added value natural resources, the readiness of human resources and the supply of energy from renewable sources. The industry structure that Indonesia needs is an industry that has strong and synergistic links between industrial sub-sectors and with various other economic sectors, has high local content, can grow sustainably, and has resistance to the world economic turmoil.