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Nurjannah Nurjannah; Sri Nurhayati Selian

WISSEN : Jurnal Ilmu Sosial dan Humaniora 2026 Asosiasi Peneliti Dan Pengajar Ilmu Sosial Indonesia

This study aims to explore the subjective experiences of individuals in relationships with partners with Avoidant Personality Disorder (AvPD) tendencies through a qualitative approach. AvPD is characterized by a pattern of feelings of inadequacy, high sensitivity to rejection, and a tendency to avoid intense social interactions, including intimate relationships. The research method used a phenomenological design with in-depth interviews with three participants who had experience in romantic relationships with individuals with AvPD symptoms. Data were analyzed using thematic analysis techniques to identify emerging patterns of experience. The results showed that individuals in these relationships often experience complex emotional dynamics, such as confusion, frustration, and feelings of emotional unfulfillment. Participants expressed difficulties in building emotional closeness because their partners tended to maintain distance, avoid conflict, and have an excessive fear of rejection. On the other hand, participants also showed high empathy and attempted to understand their partners' psychological conditions, although this often resulted in emotional exhaustion. This study highlights the importance of psychological understanding, effective communication, and professional support in maintaining relationships with individuals with AvPD tendencies. These findings are expected to contribute to the development of psychological interventions and increase awareness of the dynamics of interpersonal relationships involving personality disorders.

Rostina Rostina

Jurnal Ilmu Bahasa dan Pendidikan Guru Sekolah Dasar 2026 Asosiasi Periset Bahasa Sastra Indonesia

This reflective autoethnographic study explores the lived experience of being an only child caring for an elderly mother with Parkinson's disease while working as a full-time lecturer. The research aims to understand how this dual role affects the caregiver's mental health, work productivity, and relationship with the mother. Using a reflective autoethnographic approach based on Ellis, data were collected through three techniques: autobiographical narratives and memos, analysis of personal artifacts (work schedules, medical records, photographs), and an integrated self-interview. Thematic-reflective analysis revealed three main themes. First, structural loneliness describes the profound isolation resulting from having no sibling to share physical, emotional, and decisional responsibilities, which informal support cannot easily remedy. Second, stealth strategies at work refer to hidden tactics such as leaving early without disclosure, using breaks to check on the mother, and concealing caregiving struggles to avoid being perceived as less committed or losing professional opportunities. Third, fought for bonds shows that despite exhaustion and initial frustration, the caregiver’s relationship with her mother deepened through daily effort, patience, and reframing caregiving as meaningful devotion, a process aligned with filial maturity. The findings highlight the unique pressures faced by only-child working caregivers, including invisible productivity loss and the inadequacy of general social support. Practical implications for employers, social workers, and policymakers are discussed. This study contributes a rich first-person account to the underexplored area of only-child caregiving and offers recommendations for workplace cultural change, targeted support groups, and subsidized respite services.

Muhammad Natsir Mallawi; Nurasia Natsir

International Journal of Management 2026 Asosiasi Riset Ilmu Manajemen Kewirausahaan dan Bisnis Indonesia

Healthcare institutions worldwide are undergoing digital transformation to improve efficiency and patient experiences. While many studies focus on clinical applications of information technology (IT), its impact on administrative service quality remains limited, even though administrative services are patients’ primary point of contact. This study examines how IT adoption influences administrative service quality in Indonesian healthcare institutions, focusing on relationships between IT implementation levels and service quality dimensions, as well as mediating and moderating factors. Using a mixed-methods sequential explanatory design, quantitative data were collected from 385 patients and 127 administrative staff across 24 hospitals, supported by 32 in-depth interviews. Service quality was measured using SERVQUAL dimensions: tangibles, reliability, responsiveness, assurance, and empathy. The findings show significant positive relationships between IT adoption and all service quality dimensions, with the strongest effects on reliability and responsiveness. Staff digital competency and system usability partially mediate these relationships, while implementation quality acts as a key moderating factor. Well-implemented systems yield substantially higher service improvements than poorly implemented ones. Most patients prefer digital services when functioning properly, although many report frustration when systems fail or staff lack competency. This study highlights the importance of effective IT implementation to enhance administrative service quality and offers practical insights for healthcare management.

Jackrine Jackrine; Luh Kadek Pande Ary Susilawati

Jurnal Riset Rumpun Ilmu Pendidikan 2026 Lembaga Pengembangan Kinerja Dosen

Having a child with an intellectual disability requires parents to face greater challenges in parenting, encompassing not only physical needs but also emotional and social aspects. This study aims to explore the resilience of parents of children with intellectual disabilities and the factors that influence it. Parental resilience encompasses the ability to survive, adapt, and thrive despite facing high levels of psychological stress. This study used a narrative literature review method, reviewing 11 international and national journal articles published between 2015 and 2025. The results indicate that psychological stress, such as anxiety, stress, and frustration, is often experienced by parents, but high resilience can mitigate the negative impact of this stress. Factors influencing resilience include the individual characteristics of parents, the characteristics of children with intellectual disabilities, and social and environmental support. Good resilience not only supports child development but also the well-being of parents. Based on these findings, this study suggests the importance of social support and the formation of a community of parents to share experiences and provide emotional support.

Sestrix C. Rahabav

Jurnal Riset Rumpun Ilmu Pendidikan 2025 Lembaga Pengembangan Kinerja Dosen

This research is motivated by the persistent difficulty elementary school-aged children have in controlling their emotions and behavior in social situations, particularly within the context of church community development. The study aimed to examine the effect of Christian values-based emotion management training on improving children's self-control. The study used a quantitative approach with a quasi-experimental one-group pretest-posttest design on 30 children aged 7–12 years at the GPM Wonreli–Kisar Congregation. The intervention was implemented over four days through activities involving emotion recognition, value reflection, emotion regulation training, and social simulations. Data were collected using a self-control scale and analyzed using paired-difference tests and effect size calculations. The results showed a significant increase in self-control scores after the training, with the largest changes in rule compliance and impulse control, and a more moderate increase in resilience to frustration. The effect size indicates a strong practical impact of the changes. These findings indicate that training that integrates social experiences and value reflection can facilitate the shift in behavioral control from external control to internal awareness. Practically, this research provides a basis for developing a community-based child development program that emphasizes not only discipline but also the understanding of values ​​in character formation and self-regulation.

Agnes Salsabilla; Putri Rindu Kinasih

Publikasi Para ahli Bahasa dan Sastra Inggris 2025 Asosiasi Periset Bahasa Sastra Indonesia

Culture shock is a phenomenon that is experienced by someone who moves to an environment with a culture that is different from their own just as happened to Todd Anderson in the Outsourced movie. This study used a qualitative method to analyze the main character, Todd Anderson, who was sent to India from America. Todd went through five stages of culture shock based on Adler’s theory. In the contact stage, he was still integrated with his American culture. In the second stage, Todd experienced stress and frustration as his ability to relate, connect, and engage with others fell apart. He also felt alienated from the Indian locals. Todd looked for a relationship with the Americans during the third stage. In the fourth stage, Todd freed himself from previous defensiveness towards Indian culture. In the fifth stage, Todd was able to build trust and sensitivity to the Indians, and Todd accepted all the similarities and differences between Indian culture and American culture. Todd also applied all strategies based on Plummer’s theory. Todd looked for a new support group and enriched his life in India. Todd then discovered Indian social taboos that should be avoided. Finally, Todd developed an understanding of Indian culture. Overall, this study concludes that although culture shock occurs in stages, it can be overcome through embracing the local way of life, as Todd did in the film, and ceasing to reject it.  

Fadhiya, Nasywa; Otong Setiawan Djuharie

Publikasi Para ahli Bahasa dan Sastra Inggris 2025 Asosiasi Periset Bahasa Sastra Indonesia

This study investigates the comparative use of satire and sarcasm in the criminal comedy show Lapor Pak! episode “Pasukin Naik Gaji.” Satire and sarcasm are both rhetorical devices used to criticize social realities through humor, but differ in subtlety and sharpness. The aim of this research is to identify and analyze the forms and meanings of satirical and sarcastic expressions in the show’s dialogues. This study uses a qualitative descriptive method and applies stylistic theory and humor theory as the analytical framework. The data source is a 26-minute episode aired on the 7Comedy YouTube channel on January 8, 2025. From the linguistic data collected, 20 utterances were found: 15 contain sarcasm, 11 irony, and 9 satire (some overlapping). The findings show that sarcasm is used more dominantly than satire, often reflecting economic frustration, while satire criticizes social issues in a more humorous and indirect way. Both styles serve not only to entertain but also to reflect social resistance and expose systemic injustice, especially regarding economic inequality. The analysis concludes that humor becomes a linguistic tool of social commentary and coping mechanism for workers.

Dwi Wahyuni Putri; Dian Prima Safitri; Firman Firman

Jurnal Kajian Ilmu Sosial, Politik dan Hukum 2025 Asosiasi Peneliti dan Pengajar Ilmu Hukum Indonesia

E-Puskesmas is a solution to problems caused by manual systems. It was created to streamline the method of reporting data to the Health Office and digitize the process of providing health services to the community at the Puskesmas. In addition, the online reporting system facilitates the dissemination of information effectively and efficiently. This study aims to determine the impact of using E-Puskesmas in improving the effectiveness of health services at the Pancur Community Health Center in Tanjungpinang City. The research method used is descriptive research with a qualitative approach conducted through observation, interviews, and documentation. The results of the study indicate that the implementation of E-Puskesmas has brought significant improvements in managing patient data, appointment scheduling, and reporting processes to the Health Office. Health workers find the system beneficial for storing accurate data, reducing paperwork, and enabling faster coordination with other health facilities. However, the use of the system is still hampered by unstable or slow internet or Wi-Fi networks, which often delay data input and retrieval during busy operational hours. This issue not only reduces efficiency but also causes frustration among staff who rely on the system for daily activities. The conclusion of this study highlights that the use of E-Puskesmas is effective in supporting digital health services but remains suboptimal due to technical challenges. Improving internet connectivity is critical to ensuring seamless operation and maximizing the benefits of the system. The study recommends that the local government and relevant stakeholders enhance the quality of network infrastructure and provide regular technical support and training for Puskesmas staff. By addressing these challenges, the Pancur Community Health Center can improve the stability of its operations and ensure that the E-Puskesmas application delivers optimal results in supporting high-quality, efficient, and technology-driven health services for the community.

Yulia Christy Shintara Aruan; Suci Ramadani; Rahmayanti Rahmayanti

Prosiding Seminar Nasional Ilmu Hukum 2025 Asosiasi Peneliti dan Pengajar Ilmu Hukum Indonesia

The criminal act of falsifying administrative documents related to civil registration is a form of crime that has serious implications for the order of state administration, public trust, and the validity of civil registration data. This study aims to analyse the motives and driving factors of perpetrators in falsifying administrative documents related to civil registration through the application of strain criminology theory. The research method used is normative legal research with a criminological approach, supported by a literature study of relevant laws, regulations, doctrines, literature, and court decisions. The results show that the falsification of administrative documents is influenced by the gap between the cultural goals of society—such as obtaining employment, education, and social status—and the limitations of available legal means. Social pressure, economic conditions, and negative experiences such as frustration and bureaucratic obstacles encourage individuals to commit illegal acts as a form of adaptation. In addition, other contributing factors include weak social control, opportunities created by an ineffective administrative system, and the influence of a permissive social environment on forgery practices. The conclusion of this study confirms that the crime of falsifying administrative documents is not solely an individual problem, but also a structural and systemic one. Therefore, prevention efforts must be comprehensive, not only through strict law enforcement, but also by improving the administrative system, strengthening bureaucratic oversight, and reducing the socio-economic pressures faced by the community.

Bastian Hutagaol; Deden Haerudin; Hery Budiawan

International Journal of Educational Technology and Society 2025 Asosiasi Periset Bahasa Sastra Indonesia

This study explores the role of negative emotions—such as anxiety, frustration, and self-doubt—on music students' readiness to adopt artificial intelligence (AI) technologies and their engagement in music learning in Indonesia. Against the backdrop of rapid AI integration in education, the research investigates how these emotions mediate the relationship between AI readiness and student engagement. Using a quantitative approach with structural equation modeling (SEM), data were collected from 500 music students across five Indonesian higher education institutions. The findings reveal that negative emotions significantly influence both AI readiness and engagement levels, highlighting the need for emotional awareness in pedagogical practices. The study contributes to the development of strategies that support students' emotional well-being while fostering their adaptability to AI-driven learning tools, ensuring a holistic and inclusive future for music education.

Tariza Noviranti Muhaling; Agus Sukristyanto; Muhammad Roisul Basyar

Jurnal Hukum, Administrasi Publik, dan Ilmu Komunikasi 2025 Asosiasi Peneliti dan Pengajar Ilmu Hukum Indonesia

This study aims to analyze the conflict and ambiguity in the implementation of Sidoarjo Regent Regulation Number 84 of 2017 concerning the Arrangement and Empowerment of Street Vendors (PKL). The research applies a descriptive qualitative approach, using interviews, observation, and documentation as data collection techniques. The findings indicate that conflicts arise due to differing approaches among implementing agencies—particularly between the Department of Cooperatives and the Civil Service Police Unit (Satpol PP)—as well as enforcement procedures that do not meet the expectations of street vendors. Ambiguity stems from unclear authority distribution, weak data collection, overlapping regulations, and uncertainty in relocation and empowerment programs. Based on Richard E. Matland’s Ambiguity-Conflict Model, the policy’s implementation falls under the Symbolic Implementation category, marked by both high conflict and high ambiguity, leading to ineffective execution and stakeholder frustration. These findings highlight the need for better inter-agency coordination, regulatory socialization, and the development of strategic vendor locations to ensure a fair and sustainable policy implementation.   Keywords: Ambiguity, Conflict, Implementation, Policy, Street Vendors

One Hasan, Mud' Jaffar Vadlle; Martan, Nurmik K.; Amu, Robby W.

Jurnal Ilmu Pendidikan, Politik dan Sosial Indonesia 2025 Asosiasi Peneliti dan Pengajar Ilmu Hukum Indonesia

The role of the Women's Protection Unit of the North Gorontalo Police in overcoming violence against children consists of: Law enforcement where the PPA Unit is directly responsible for the investigation and inquiry process for reports of violence against children, Providing legal protection and escort for victims during the legal process. Prevention through education and socialization by: Conducting counseling activities in schools, villages, and places of worship about the dangers of violence against children. Providing a child-friendly playroom in the PPA Unit room to make victims feel safe when providing information. What factors influence the Women's Protection Unit of the North Gorontalo Police in handling cases of violence against children, namely: The victim is not open in providing information, The perpetrator is the victim's own family, The status of the victim's child who is still a student, The level of awareness and community participation, The facilities and infrastructure. For the PPA Unit, it is better to conduct more intensive socialization so that sexual violence crimes can be minimized and the future of children can be saved from irresponsible parties; For victims, it is better to be more open and try to adapt to the environment so that the psychological trauma experienced will be reduced compared to locking themselves away which can cause prolonged frustration. For the community, it is better to seek information more often related to acts that are prohibited or not by law. So that if in the future they experience an incident, especially related to sexual violence crimes, the community will not hesitate to report it to the authorities. This can help victims, at least the suspect can be given a punishment that is commensurate with his actions.

M.Iqbal M.Iqbal

Jurnal Riset Rumpun Ilmu Pendidikan 2025 Lembaga Pengembangan Kinerja Dosen

Drivers who frequently experience fictitious orders face significant psychological impacts. Stress and frustration are common reactions when they have to face situations where they have used time and resources to respond to orders that are not taken or canceled without clear reasons. The research methodology used in this study is a qualitative approach with a case study method. The qualitative approach was chosen because it aims to understand in depth the legal impact of combining sales and purchase agreements and debts on fictitious online motorcycle taxi order transactions, especially from the perspective of online motorcycle taxi drivers. The case study method was chosen because it allows researchers to investigate in depth one particular case, namely online gofood drivers in Desa Tengah, Pancur Batu, who experienced financial losses due to fictitious orders. Based on the findings of this study, it can be concluded that fictitious orders in online motorcycle taxi services, as analyzed in the context of combining sales and purchase agreements and debts according to Islamic jurisprudence, have significant impacts both in terms of law and psychology. Legally, this practice violates the principle of a valid contract according to the fiqh of Al Masyqhul la Yusyghal, because it involves elements of fraud that are detrimental to drivers. Psychologically, drivers experience stress, frustration, and anxiety that have the potential to disrupt their overall well-being.

Fadillah Utami; Siti Patimah; Adenan Adenan; Darwis Mustakim

Hidayah : Cendekia Pendidikan Islam dan Hukum Syariah 2025 Asosiasi Riset Ilmu Pendidikan Agama dan Filsafat Indonesia

Online gambling has increasingly become a major social issue, particularly in the context of family and marital stability. This study aims to explore and analyze the impact of online gambling addiction on marital relationships, with a focus on the causes leading to divorce. Employing a qualitative research approach, data were gathered through in-depth interviews with individuals and couples who had experienced divorce as a direct consequence of one partner’s online gambling behavior. The results of this study reveal that online gambling addiction significantly contributes to financial instability, emotional distance, repeated conflicts, and the eventual breakdown of communication and trust within the relationship. Many participants reported experiencing feelings of betrayal, frustration, and emotional exhaustion due to the compulsive gambling behavior of their partners. In several cases, gambling debts resulted in the sale of family assets and prolonged financial insecurity, which further strained the relationship. Moreover, the secrecy surrounding gambling activities often led to the erosion of mutual respect and transparency between spouses. This research underscores the urgent need for public education and policy intervention to mitigate the negative effects of online gambling on families. Support systems such as counseling, rehabilitation programs, and financial planning services are crucial to help affected individuals recover and rebuild their lives. By shedding light on the destructive nature of online gambling on family dynamics, this study aims to contribute to the broader discourse on mental health, addiction, and the preservation of marital stability in the digital age.

Ketut Yugi Paulus M. Elliek; Rudepel Petrus Leo; Deddy R. Ch. Manafe

Jurnal Hukum, Pendidikan dan Sosial Humaniora 2024 Asosiasi Peneliti dan Pengajar Ilmu Hukum Indonesia

Legal protection for daily cooperatives is very important to ensure that their duties are carried out fairly, in accordance with applicable regulations, and without violating the rights of cooperative members. However, in the implementation of this task, there are often unwanted situations, such as violent crimes that can threaten the safety and integrity of daily cooperative employees. The inability to pay debts can trigger emotions and frustration on the part of borrowers, which in turn can trigger acts of violence against daily cooperative employees in the city of Kupang. Based on the above background, the following problem formulation is proposed: (1) What are the factors that encourage the occurrence of acts of violence against cooperative employees when carrying out collection duties? (2) What is the form of legal protection provided by the government to cooperative employees when carrying out collection duties?. This research was carried out in Kupang City, precisely at the PNM Mekaar Office, Kelapa Lima Kupang Branch. This research is an empirical legal research, which is carried out with a legislative approach and a case approach. The data were analyzed in a descriptive-qualitative manner. Based on the results of the research conducted, it was obtained that: (1) factors that encourage acts of violence against cooperative employees when carrying out collection duties, including: (a) Internal factors, including; (a) morality and education, (b) low consumer income factors, (c) consumer economic pressure, (d) uncontrolled emotions, (e) the influence of alcohol. b) External factors, including; (a) risky environmental factors, (b) social factors. (2) Forms of legal protection provided by the government to cooperative employees when carrying out collection duties, including: (a) Preemptive protection: can mean taking preventive measures. (b) Preventive Protection: This protection involves various policies, regulations, and mechanisms. (c) Repressive protection: actions taken to address, stop, or punish unlawful acts. The author's advice is to report the incident of violence to your superior, cooperative management, or the authorities as soon as possible. Make sure to follow the cooperative's internal procedures related to complaints and handling of violence.

Katharina Woli Namang; Yeremias Bardi; Nur Sakinah

Jurnal Rumpun Ilmu Bahasa dan Pendidikan 2024 Asosiasi Periset Bahasa Sastra Indonesia

Feminism studies are studies that focus on the movement of women to gain freedom and determine themselves. In this beautiful novel Luka depicts the oppression of women during the Japanese colonial period. The beautiful novel Luka shows the resilience of a mixed Dutch and native woman who was detained by the Japanese army and had to be forced to work as a prostitute. The problem of this research is what is the psychological aspect of feminism analysis contained in the beautiful novel Luka by Eka Kurniawan? What is the social aspect of feminism analysis? contained in the novel "beautiful wound" by Eka Kurniawan. This research aims to find out: analysis of feminism, social aspects contained in the novel "beautiful wound" by Eka Kurniawan. The theory used by the author is mana sikana theory (2005), Ghajali, et al (1980), Ahmad Fauzi (1999). The authors used descriptive methods to conduct this research. The technique used was hermaneutic techniques. The type of research was library research. Research results (1) psychological aspects divided into character (character) thinking, taste, and emotional pressure (2) social aspects are divided into socialization process, social tasks, character (character) thinking, emotion, action, and reactions, flavors were found to be environmental factors and were influenced by age. Feelings of pressure were found to be frustration involving feelings of disappointment, sadness, sadness and suffering in each female character. Social aspects, especially the socialization process based on formal and informal education. Social tasks based on the role of wives and society. Social classes are based on lower, middle and upper class categories.

Pieters K. Pindardhi; Juaniva Sidharta

International Journal of Christian Education and Philosophical Inquiry 2024 Asosiasi Riset Ilmu Pendidkan Agama dan Filsafat Indonesia

Many individuals feel confused in choosing a career, often without having a clear understanding of the meaning of work. Inappropriate career choices can lead to frustration and stress, even hindering their contribution to society. This article aims to provide a deeper understanding of the concept of right work based on a Christian perspective. Through a qualitative approach with a review of related literature by Christian theologians and culturalists, this article examines the relationship between work, vocation, interests, and their impact on individuals and society. By delving further, this article will help readers understand the wrong and right concepts of work, discover their calling and interests, develop the right attitude towards work as a response to God's call, and realize the importance of positive contributions in the church and society. Through a better understanding of the concept of work, readers are expected to live a more meaningful and God-pleasing life.

April Laksana; Hani Nur Rizka; Defika Lailatul Nur Khasanah; Muawanah Aliyah

Kajian Administrasi Publik dan ilmu Komunikasi 2024 Asosiasi Peneliti Dan Pengajar Ilmu Sosial Indonesia

This study aims to analyze the role of interpersonal communication in conflict resolution between employees in corporate organizations. The results of the study indicate that conflict is often caused by unclear instructions, misunderstandings in conveying messages, and emotional factors such as frustration and personal tension. However, effective interpersonal communication, such as active listening, expressing feelings without blaming, and an open attitude, have been shown to help resolve conflicts constructively. In addition, organizational culture plays an important role in influencing conflict resolution styles. In organizations with an open and collaborative communication culture, approaches such as negotiation and compromise are more often applied, resulting in mutually beneficial solutions. In contrast, more hierarchical organizations tend to avoid conflict or use coercion, which often results in dissatisfaction. This study emphasizes the importance of developing interpersonal communication skills and an organizational culture that supports openness to create a harmonious and productive work environment.

Gede Widiada; Sara Do Hina; Apin Militia Christi

International Journal of Christian Education and Philosophical Inquiry 2024 Asosiasi Riset Ilmu Pendidkan Agama dan Filsafat Indonesia

Fear of Missing Out (FoMO) has become a significant psychosocial and spiritual concern among congregants whose daily rhythms are shaped by social media visibility, comparison, and constant connectivity. This article examines FoMO as an object of pastoral counseling, not merely as excessive screen use but as a relational and affective pattern in which digital platforms intensify unmet needs for belonging, identity, autonomy, and meaningful participation. The study aims to construct a pastoral counseling approach for congregants who experience anxiety, compulsive checking, social comparison, diminished self-worth, and spiritual distraction because of social media. Methodologically, the article uses a constructive-integrative literature review, synthesizing peer-reviewed research on FoMO, problematic social media use, social comparison, self-determination theory, and spiritually integrated counseling alongside major works in pastoral care and practical theology. The synthesis indicates that FoMO is best understood as a need-frustration cycle that is amplified by passive browsing, online comparison, and algorithmic immediacy. Pastoral counseling can respond constructively through careful assessment, theological reframing of identity and belonging, digital habit formation, communal practices, and referral pathways when psychological risk is present. The article concludes that pastoral counseling is uniquely positioned to transform FoMO from anxious digital vigilance into discernment, embodied community, and spiritually grounded digital wisdom.

Natsir Mallawi; Nurasia Natsir

Proceeding of the International Conference on Social Sciences and Humanities Innovation 2024 Asosiasi Peneliti dan Pengajar Ilmu Sosial Indonesia

This research investigates the comparison of government administration policies between major cities and remote areas in Indonesia, focusing on how these differences impact public service delivery and administrative effectiveness. Utilizing a comparative analysis method, the study examines various dimensions such as policy implementation, available resources, and the resulting public service outcomes in both contexts. The findings reveal a significant disparity in the quality of administration between urban and rural regions. Major cities benefit from better infrastructure, higher budget allocations, and more skilled personnel, which contribute to more effective service delivery. In contrast, remote areas face numerous challenges, including limited access to resources, inadequate infrastructure, and a lack of trained personnel, which hinder their ability to implement policies effectively. Moreover, the research highlights that the differences in administrative capacities lead to varying levels of public satisfaction and trust in government institutions. Citizens in major cities generally report higher satisfaction with public services compared to those in remote areas, where frustrations are often linked to delays and inefficiencies. This study emphasizes the urgent need for more inclusive and equitable policies aimed at enhancing government administration in remote areas. By addressing the systemic challenges faced by these regions, policymakers can work towards reducing the administrative gap and ensuring that all citizens, regardless of their geographical location, receive quality public services.