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Background: The JKN program is here to provide benefits to Indonesian citizens in the form of comprehensive individual health services. The number of JKN participant referrals from FKTP to FKRTL has increased. Therefore, it is necessary to conduct research on strengthening basic health services to minimize the increase in health service costs borne by BPJS. Method: This study is a descriptive type of research because it is to describe how to optimize primary care. Data collection uses literature studies. Results: Based on a review of the four studies above from various countries, strengthening primary care is important to do by means such as integrating client-centered health services at the health center level, increasing community involvement when sick for treatment, optimizing the role of the government, implementing the Family Health Team approach, and routinely conducting socialization of JKN benefits in primary care. Conclusion: JKN provides benefits to improve public health so that strengthening primary health services is needed to help reduce inefficiencies in health service costs while increasing access to comprehensive and patient-centered health services.

BPJS Health is a legal entity formed to administer the health insurance program with the aim of protecting the entire community with affordable premiums and providing wider service coverage for the entire community. BPJS health services focus on first level health services (FKTP/first level health facilities). Due to the sensitive nature of health information stored and managed by BPJS Health, it is important to ensure that the information systems used are safe from cyber attacks and data leaks. The stages of a BPJS Health service audit are determining audit objectives, identifying services using the framework, capability level analysis, testing controls and evidence at the capability level, verifying results, and compiling audit results reports and recommendations. Audits carried out for services that focus on Process Domains DSS01 and DSS02. The measurement result is 2.5 because the value rounding index means the results are at level 3 (established process), that is, currently the processes in each process domain have been identified and standardized well so that the library service system is stable for implementation, while the expected level is at level 4 so there is a gap of 1.5. To be able to overcome the existing gap, a recommendation was made, namely to maximize the alignment of Company Operational Standards (SOP) with applicable policies.