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Fischa Deanita Mabilaka; Rizky Parlika

JURNAL PENELITIAN TEKNOLOGI INFORMASI DAN SAINS (JPTIS) 2026 Institut Teknologi dan Bisnis (ITB) Semarang

The development of information technology has brought major changes in government agencies managing data and information, including in the KPKNL office. Asset data management that is still done manually often causes various obstacles, such as recording errors, delays in preparing reports, and difficulties in data validation. These conditions can affect the effectiveness and efficiency of the ongoing administrative process. The development of this system is carried out by designing using UML, designing databases with ERD, and implementing web applications. The main features included in this web system are asset data, activity logs, asset monitoring, and asset reports. This web-based system makes it easier to manage asset data in the office at KPKNL. This improves employee work efficiency, reduces recording errors, and makes it easier for users to access information. With this web application, the asset data collection process runs faster, more integrated, and very well documented.

Wibowo, Kunto; Karjadi, M

This study aims to design and implement a simple solar panel-based battery charging system equipped with protection and voltage limiting circuits. The study was conducted to address the limitations of a direct solar panel-to-battery connection, which may cause short-circuit risk, reverse current, unstable charging voltage, and excessive battery charging. This research used a design-based experimental approach. The system was developed by preparing a block diagram, dividing it into several functional sub-blocks, and implementing the design into an electronic circuit. The main circuit sections consisted of solar panel protection, voltage limiter, interlocking circuit breaker, power regulator, and voltage divider. The assembled circuit was tested through real-time measurement by observing solar panel output voltage under different time and sky conditions and measuring battery charging time from different initial voltage levels. The results show that the solar panel output voltage varied according to time and weather condition. The lowest measured voltage was 15.0 V under cloudy conditions, while the highest measured voltage was 25.2 V under clear sky conditions around midday. The battery charging test showed that lower initial battery voltage required longer charging time, while voltage closer to the target level required shorter charging time. The evaluation was limited to voltage measurement and charging time; charging current, battery temperature, solar irradiance, and charging efficiency were not measured in detail. The proposed system can be applied for small-scale solar charging, educational practice, and basic renewable energy experiments. The study offers a practical circuit model that integrates protection, interlocking, voltage limiting, and regulation functions using simple and accessible electronic components.

Ariska Agustina; Margaretha Yayu Indah Anugerahny; Indria Augustina; Angeline Novia Toemon; Nuch Sabunga

Jurnal Sains dan Kesehatan (JUSIKA) 2026 Universitas Muhamadiyah Manado

Chronic rhinosinusitis (CRS) is a long-term inflammatory condition affecting the nasal mucosa and paranasal sinuses, which significantly impacts patients’ quality of life due to persistent and recurrent symptoms. Limited epidemiological data regarding CRS are available in Central Kalimantan, particularly at RSUD dr. Doris Sylvanus in Palangka Raya, prompting this study to determine its prevalence and patient distribution characteristics. This research employed a quantitative descriptive design with a cross-sectional approach. Data were collected from medical records of patients diagnosed with CRS in 2023 and 2024. Univariate analysis was conducted, and results were presented in tables and diagrams illustrating frequency distributions by year, gender, age, and main complaints. The findings showed a total of 118 CRS patients, with 53 cases in 2023 and 65 cases in 2024. The prevalence of CRS increased from 4.91% in 2023 to 10.83% in 2024. Based on gender, males accounted for 50.8% (60 patients), while females represented 49.2% (58 patients). The age group most affected was 46–55 years (31%), indicating a predominance among individuals of productive age. Nasal congestion was the most frequent primary complaint, reported by 35% of patients. The study concludes that the prevalence of CRS at RSUD dr. Doris Sylvanus increased notably from 2023 to 2024, with a slightly higher incidence among males in the productive age group. These findings highlight the need for enhanced preventive measures and early diagnosis to manage CRS more effectively in the local population.

Arfanita Indriyani Arifin; Isdayani B.; Sahrir Sahrir

JURNAL PENELITIAN SISTEM INFORMASI 2026 Institut Teknologi dan Bisnis (ITB) Semarang

Public services are one of the essential functions of village-level government as they are directly related to the needs of the community. However, in Pontap Village, Palopo City, service processes are still carried out manually, which often leads to obstacles such as service delays, difficulties in record-keeping, and limited access to information for residents. This study aims to design and develop a web-based public service information system to improve the efficiency and quality of services at the village office. The system was developed using the Waterfall method, which consists of requirement analysis, system design, implementation, testing, and maintenance stages. The system was built using the PHP programming language with the Laravel framework and utilizes MySQL as the database which is managed using HeidiSQL. System modeling was carried out using use case diagrams and activity diagrams, while testing was conducted using the black-box testing approach to ensure that all functions operate according to specifications. The resulting system provides community complaint services, administrative letter services, and information on health service schedules such as posyandu and puskesmas activities. It is expected that this system will facilitate residents in accessing information, accelerate service processes, and improve data accuracy through an integrated digital platform. This research is expected to serve as a solution to support the digitalization of public services in Pontap Village and to become a reference for the development of similar systems in other regions.

Parhusip, Jose Elio; Ginasta, Nava Gia; Hanum, Rahma; Parhusip, Jose Elio; Ginasta, Nava Gia +1 more

JUISI : Jurnal Ilmiah Sistem Informasi 2026 LPPM Universitas Sains dan Teknologi Komputer

Penelitian ini bertujuan: (1) mengembangkan sistem input nilai kinerja karyawan agar lebih akurat dan efisien; (2) merancang Entity Relationship Diagram (ERD) dan struktur basis data untuk mendukung pengolahan data karyawan; serta (3) membangun backend sistem dengan autentikasi dan otorisasi berbasis peran. Ruang lingkup mencakup pengelolaan data kinerja individu yang sebelumnya dilakukan secara manual menggunakan spreadsheet dan rentan terhadap kesalahan input. Metode yang digunakan meliputi pengumpulan data kinerja kuartal kedua, perancangan ERD, serta pengembangan backend web application IHSAN POS menggunakan JavaScript dan framework Express yang terintegrasi dengan PostgreSQL, DBeaver, dan Prisma ORM. Implementasi keamanan dilakukan melalui middleware validasi input, sanitasi data, perlindungan dari serangan SQL injection dan XSS, serta pengelolaan sesi menggunakan enkripsi JWT (JSON Web Token). Sistem yang dikembangkan mencakup enam fitur terintegrasi: Halaman Login, Halaman Profil, Formulir Edit Profil, Halaman Nilai Kinerja Individu dan Kontrak Kerja, Formulir Kontrak Kerja, serta Pratinjau Surat Kontrak Kerja. Hasil pengembangan menunjukkan bahwa sistem backend yang dibangun mampu meningkatkan efisiensi proses evaluasi kinerja, memperbaiki integrasi data, serta mempermudah validasi dan pelaporan secara digital dan terstruktur. Kesimpulannya, pengembangan sistem ini memberikan kontribusi signifikan dalam peningkatan efisiensi, akurasi, dan transparansi evaluasi kinerja karyawan, serta mendukung pengambilan keputusan strategis terkait insentif dan pengembangan karier pegawai.

Ilham Ahmadi; Erry Yudhya Mulyani; Anastina Tahjoo

International Journal of Economics, Commerce, and Management 2026 Asosiasi Riset Ekonomi dan Akuntansi Indonesia

Prolonged outpatient waiting time remains a major challenge in public hospitals and reflects inefficiencies in service process management. Internal medicine clinics are characterised by high service complexity and patient volume, making them particularly vulnerable to process waste that contributes to extended waiting times. Objective: This study aimed to develop an outpatient service flow model based on the Lean Hospital approach to reduce waiting time in the internal medicine clinic of RSUD Balaraja. Methods: A qualitative case study design was employed. Data were collected through direct observation of outpatient service processes, document review, and Focus Group Discussions (FGD) with relevant stakeholders. Process analysis was conducted using Value Stream Mapping (VSM) to identify value-added and non–value-added activities, while Fishbone Diagram analysis was applied to explore the root causes of process inefficiencies. All findings were integrated to develop a future-state outpatient service flow model. Results: The findings indicate that prolonged outpatient waiting time is primarily influenced by inefficient service flow design, repetitive administrative processes, and weak coordination among service units. The proposed service flow model demonstrates a more streamlined, integrated, and patient-centred process, with potential reductions in waiting time through systematic waste elimination and process improvement. Conclusion: The Lean Hospital approach provides an effective framework for developing outpatient service flow models in public hospitals. The proposed model offers a practical basis for improving outpatient service efficiency in complex clinical settings such as internal medicine clinics.

Beny Rahman Hakim

Modem : Jurnal Informatika dan Sains Teknologi 2026 Asosiasi Profesi Telekomunikasi Dan Informatika Indonesia

The development of information technology has become a primary pillar in enhancing corporate operational efficiency, where rapid and accurate data integration significantly determines business competitiveness. Case study in PT Gawi Anjung Bersama (GAB) revealed that the company is facing operational constraints because the management of delivery orders and invoices still relies on conventional office applications such as Microsoft Excel and Word. This procedure causes hurdles in data sharing among staff and results in low information security due to the absence of integrated access control settings. This research aims to design and develop the Gawi Anjung Bersama Information System (SIGAB), a web-based system implementing the CodeIgniter framework. The system is developed using Waterfall model, encompassing stages from analysis, design, and implementation to testing. The research flow starts with problem identification, primary and secondary data collection, and functional and non-functional requirements analysis. The system is designed using Unified Modeling Language (UML) modeling, specifically Use Case and Class Diagrams, as well as Entity Relationship Diagrams (ERD) for the database. The system interface is designed as wireframes on Figma web. This system separates access rights into three main actors namely owner, administrator, and staff, to ensure data security. Blackbox testing results, conducted after the system was hosted, indicate that all functional features operate as intended. The implementation of SIGAB is expected to optimize the management of delivery orders and invoices at PT GAB.

Genofasius Aril Bobo; Yulius Nahak Tetik; Paulus Mikku Ate

Merkurius : Jurnal Riset Sistem Informasi dan Teknik Informatika 2026 Asosiasi Riset Teknik Elektro dan Informatika Indonesia

Information technology advancements have sparked a digital revolution in village government operations, especially in tracking and assessing village officials' performance. Performance evaluation is still done by hand in many village government organizations, which frequently causes reporting delays, ineffective data processing, and a lack of transparency in the evaluation process. In order to facilitate a more efficient and organized monitoring and performance evaluation process, an information system therefore required. In order to support the management village apparatus data, performance assessment procedures, and integrated reporting, this study intends design and develop a web-based monitoring system for assessing the performance village officials. To represent the system processes in an organized way, the system design is modeled using the Unified Modeling Language (UML), which includes use case diagrams, activity diagrams, and sequence diagrams. To make sure that every system function performs in accordance with user requirements, system testing is carried out using the Black Box Testing method. The findings demonstrate the system's ability handle village apparatus data, carry out automated performance evaluation procedures, compute final scores using assessment indicators, and produce precise performance reports. It is anticipated that the system's implementation will enhance the village officials' performance monitoring procedure's efficacy, efficiency, transparency, and structure.

Novita Boba Laja; Yulius Nahak Tetik; Dian Fransisika Ledi

Merkurius : Jurnal Riset Sistem Informasi dan Teknik Informatika 2026 Asosiasi Riset Teknik Elektro dan Informatika Indonesia

This study aims to design and develop a waste complaint information system at the Environmental Agency of West Sumba Regency to improve the effectiveness of public services. The current problem lies in the manual complaint process, which leads to delays in handling reports, poor data documentation, and limited service transparency. This research employs a qualitative descriptive approach with data collection techniques including observation, interviews, and documentation studies. The system development adopts the Waterfall method, which consists of requirement analysis, system design, implementation, testing, and maintenance stages. The system is modeled using Unified Modeling Language (UML), including use case diagrams, activity diagrams, and sequence diagrams to provide a structured representation of the system. This approach is considered effective as it ensures a systematic and well-organized development process. The results indicate that the developed system facilitates the public in submitting complaints online and assists the agency in managing complaint data in an integrated manner. Furthermore, the system enhances response time, transparency, and service efficiency. Therefore, this waste complaint information system can serve as a technological solution to improve the quality of public services.

Afrianti Handayani; Aprilita Rina Yanti; Agusdini Banun

International Journal of Economics and Management Sciences 2026 Asosiasi Riset Ekonomi dan Akuntansi Indonesia

Prescription waiting time is a key indicator of pharmacy service quality that directly influences patient satisfaction and hospital efficiency. Data from the Outpatient Pharmacy Installation of Pelabuhan Jakarta Hospital show average waiting times of 30.49 minutes for non-compounded medications and 35.93 minutes for compounded medications. Although these figures are still within national standards, they have not met the hospital’s internal targets, indicating inefficiencies that require systematic improvement.This study aimed to analyze prescription waiting times and identify waste in outpatient pharmacy services using Lean Hospital and Continuous Improvement approaches. A qualitative analytical method with a case study design was applied. Data collection involved participatory observation, in-depth interviews with key informants (head of pharmacy, pharmacists, and technicians), and document review. Analysis utilized Lean tools such as Value Stream Mapping (VSM), identification of Value Added (VA) and Non-Value Added (NVA) activities, bottleneck analysis, fishbone diagram, and Failure Mode and Effects Analysis (FMEA).The findings revealed that service processes were dominated by non-value-added activities, especially during prescription receipt, verification, packaging, and dispensing. Major wastes included waiting, motion, and overprocessing. Contributing factors were uneven staff distribution, suboptimal e-prescribing systems, incomplete prescriptions, and lack of standardized procedures. The proposed future state VSM demonstrated potential improvements in reducing waiting time and enhancing service efficiency.

Kristia Yuliawan; Abigael Jenifer Simopiaref

JTI : Jurnal Teknologi dan Informatika 2026 STMIK Pesat Nabire

Geographic Information Systems (GIS) based on ArcGIS are crucial tools for analyzing and visualizing the equitable distribution of Land and Building Tax (PBB) in Nabire Regency. This research aims to design a comprehensive spatial infographic that illustrates PBB distribution and assists the Nabire Regency Revenue Agency (Bapenda) in identifying potential areas for increased revenue. Through the processing of spatial and non-spatial data, the study reveals significant imbalances in PBB collection across different regions, with urban and economic centers showing higher achievements compared to peripheral areas. The resulting thematic maps and pie diagrams effectively visualize the proportion of PBB potential versus realization, highlighting areas with untapped tax potential. These findings underscore that geospatial visualization not only aids in making fair and equitable fiscal policies but also plays a strategic role in raising public awareness and participation in PBB payments, aligning with principles of fiscal justice and optimalization of Local Own-Source Revenue (PAD).

Immanuel Candra Irawan; Yahya Arompau

JTI : Jurnal Teknologi dan Informatika 2026 STMIK Pesat Nabire

This study aims to improve the performance of student organizations through the utilization of web technology in information system management. The case study focuses on the Student Executive Board (BEM) of STMIK PESAT Nabire, which faces challenges in data management, internal communication, and activity documentation. The research employed a software engineering approach using the Waterfall development model, which includes the stages of requirement analysis, system design, and implementation. The research instruments consist of technical documents such as use case diagrams and evaluative interviews to ensure the system's relevance to user needs. The system was developed using PHP and MySQL as the database. The implementation results indicate that the web-based information system facilitates BEM administrators in managing organizational activities more efficiently and in a structured manner. The findings imply that the appropriate application of web technology can enhance the operational effectiveness of student organizations and serve as a strategic solution for managing organizational information in higher education environments.

Martono Martono

Saturnus: Jurnal Teknologi dan Sistem Informasi 2026 Asosiasi Riset Teknik Elektro dan Informatika Indonesia

Stock monitoring is a critical phase that must be performed regularly to maintain the accuracy and efficiency of inventory management. Continuous monitoring ensures that all items remain under proper oversight, thereby making stock management processes simpler, more controlled, and highly accurate. PT XYZ operates in the general contracting sector and provides a range of services, including land transportation, crude oil rental, heavy equipment and light vehicle rental, material supply, and well maintenance services. At present, stock monitoring at PT XYZ still relies on a general-purpose application designed solely for numerical calculations. This approach leads to several limitations in the current system, most notably the lack of a login feature and the requirement to recreate reports using a separate application. Based on these problems, this research aims to design a prototype of a stock monitoring information system at PT XYZ. The system is developed using the waterfall development model and documented using use case diagrams. The main output of this study is a prototype information system that allows users to change their own password, perform CRUD operations on data entities including users, items, categories, brands, units, vehicles, suppliers, incoming goods, and outgoing goods, generate various reports related to inventory/stock at PT XYZ.

Rafli, Muhammad; Winarso, Doni; Abdullah, Faiz; Safirda, Auril; Mangapul, Riva +5 more

JUISI : Jurnal Ilmiah Sistem Informasi 2026 LPPM Universitas Sains dan Teknologi Komputer

Perkembangan teknologi informasi yang pesat menuntut organisasi bisnis untuk meningkatkan efisiensi operasional, namun CV. Plaza Meubel Jati Masrum yang berdiri sejak tahun 1982 masih menggunakan sistem pencatatan manual yang menimbulkan berbagai permasalahan, seperti data tidak terbaca, kesalahan penulisan, kesulitan memperoleh laporan keuangan dan laba rugi, hilangnya bukti soft file, serta ketidakpastian kedatangan barang restock dari pemasok. Penelitian ini bertujuan untuk merancang sistem informasi pemesanan berbasis web guna mengatasi permasalahan sistem manual, meningkatkan efisiensi pencatatan, serta menyediakan informasi yang akurat dalam mendukung pengambilan keputusan perusahaan. Metode yang digunakan adalah penelitian dan pengembangan (Research and Development) dengan model prototyping, yang meliputi tahap analisis kebutuhan, perancangan sistem, pembuatan prototype, evaluasi pengguna, dan pemeliharaan. Data penelitian diperoleh melalui wawancara mendalam dengan pemilik, laporan transaksi, dan dokumentasi stok barang. Pemodelan sistem dilakukan menggunakan Unified Modeling Language (UML), yang mencakup Use Case Diagram, Activity Diagram, Sequence Diagram, dan ClassDiagram. Hasil penelitian berupa rancangan sistem informasi pemesanan yang mampu mengotomatisasi laporan penjualan, riwayat pesanan pelanggan, dan pengelolaan data produk. Sistem ini berkontribusi dalam meningkatkan produktivitas operasional serta akurasi identifikasi barang melalui integrasi data. Kesimpulan penelitian menunjukkan bahwa sistem yang dirancang dapat meningkatkan kualitas layanan, dengan potensi pengembangan lanjutan berupa integrasi pembayaran digital dan sistem pelacakan pengiriman.

Harry Setya Hadi; Nicodemus Rahanra

Intelligent Systems and Robotics 2026 Asosiasi Pengelola Jurnal Informatika dan Komputer Indonesia

Autonomous decision-making systems increasingly rely on complex artificial intelligence models to operate in dynamic and safety-critical environments. While these models provide strong predictive capabilities, their black-box nature limits transparency, trust, and accountability. This study proposes a structured research methodology for integrating Explainable Artificial Intelligence (XAI) into autonomous decision-making systems. The research adopts a conceptual–analytical approach to develop an explainability-oriented framework that embeds transparency across perception, decision-making, and action execution stages. The methodology includes literature-driven problem identification, conceptual framework construction, classification and mapping of XAI methods, and formulation of explainability evaluation criteria. The results demonstrate that effective explainability in autonomous systems requires a hybrid integration strategy, combining in-model transparency with post-hoc explanation mechanisms. A structured mapping of XAI techniques to autonomous system components and a conceptual decision-flow diagram are presented to illustrate explainability integration. The findings highlight that layered and context-aware explainability enhances system interpretability, supports human oversight, and improves safety relevance without compromising autonomous operation. This study contributes a reusable methodological foundation for the design and evaluation of explainable autonomous systems, offering practical guidance for future empirical validation and real-world deployment in safety-critical applications.

Ifadariyanti, Berlian; Fitri Albar, Wakhid

EduGrows: Education and Learning Review 2026 Yayasan Penelitian dan Pengabdian Masyarakat Sisi Indonesia

This study aims to develop Student Worksheets (LKPD) assisted by e-comics in the Problem Based Learning (PBL) model to improve the mathematical literacy of seventh grade students. The background of this study is the low mathematical literacy skills of students in data and diagram materials that require the skills of understanding, interpreting, and using mathematical concepts in everyday contexts. The research method used was Research and Development (R&D) with a 4-D development model (Define, Design, Develop, Disseminate). The research subjects were seventh-grade students at a junior high school in Klaten. The instruments used included expert validation sheets, student response questionnaires, and mathematical literacy tests. The results showed that the e-comic-assisted LKPD developed had a validity level of 92.02% in terms of media and 92.76% (highly valid) in terms of material. The practicality test conducted by teachers yielded a result of 86.25% (practical), while the practicality test conducted by students yielded a result of 83.38% (practical. The average Gain Score obtained was 0.59, which falls into the effective category. Furthermore, the classical mastery results were in the very high category. Thus, e-comic-assisted worksheets in the PBL model are effective in improving mathematical literacy. Therefore, these worksheets are suitable for use as an innovative learning resource to support contextual, interesting, and student-centered mathematics learning.

Adinda Nurul Hikmah Alkautsar; Anggita Anggita; Hana Alfiana

Merkurius : Jurnal Riset Sistem Informasi dan Teknik Informatika 2026 Asosiasi Riset Teknik Elektro dan Informatika Indonesia

The public complaint system is an important facility for the police institution to improve the quality of public services, particularly in receiving, processing, and following up on various reports and complaints from the public. However, in practice, the complaint process is still largely carried out manually, such as through face-to-face interactions, paper-based forms, or direct communication that is not well documented. This gives rise to problems such as delays in handling, difficulties in tracking the history and status of reports, low work efficiency of officers, and limited transparency of information for reporters. These problems ultimately affect the level of public trust in the police institution. This study aims to design a web-based public complaint information system that supports a more structured, measurable, and transparent complaint management process. This system is designed by implementing the Kanban method as a workflow management tool that allows for prioritization, monitoring the handling process, and tracking the status of complaints in real time. The research methods include a literature review related to information systems and the Kanban method, direct observation of the existing complaint process, interviews with stakeholders, system requirements analysis, modeling using UML (Use Case Diagram, Activity Diagram, Sequence Diagram), and database design using Entity Relationship Diagram (ERD). The results of this research resulted in the design of a web-based public complaints information system that can facilitate complaint data recording, report management and status updates, task assignments to officers, performance monitoring, and complaint status notification to the public.

Maya Sofiana; Ulfi Pristiana; Estik Hari Prastiwi

International Journal of Entrepreneurship and Management 2025 Asosiasi Riset Ilmu Manajemen Kewirausahaan dan Bisnis Indonesia

This study aims to determine and analyze service waiting times, identify the root causes of long queues, and develop a strategy to improve service performance at the 5361137-gas station (SPBU) at the Surabaya-Gresik Toll Rest Area. The research method used is a mixed-methods approach with an exploratory sequential design. This study combines quantitative analysis using Queuing Theory to measure system performance (arrival rates and service times) and descriptive qualitative analysis using a Fishbone Diagram. Data were collected through direct observation, interviews, and g-form techniques. The results indicate that the current queuing system performance is in a critical or severe condition, indicated by a server utilization rate of 0.94 to 1.02 during peak hours. The average time spent by vehicles in the system is 14.3 minutes, of which 9.6 minutes (67%) is spent waiting in the queue. Fishbone diagram analysis revealed that the root cause of the main problem lies in the complex interaction of factors: Machine factors (EDC signal failure and pump repair downtime), Human and Method factors (implementation of static shifts and reactive maintenance), and Environmental factors (narrow layouts that hinder large vehicle maneuvers). As a solution, this study formulated a hybrid improvement strategy that includes short-term business process engineering (the use of Floating Staff and lane segregation) and long-term investment in additional pumps to change the queuing model from Single Channel to Dual Channel. This strategy is expected to reduce the utility level to a safe zone below 0.80 with a target waiting time of 3–5 minutes.

Rusdin

ISAINTEK: Jurnal Informasi, Sains dan Teknologi 2025 Politeknik Negeri FakFak

Inventory is one of the supports for an industry in carrying out its activities, both in the grouping of a machine and the management system in machinery to improve a job. One of the efforts to improve service that can be undertaken is by increasing the amount of inventory owned. The increasing amount of inventory also requires proper inventory management using a database system. Microsoft Access to assist in database design. Before being stored in the database, data and information regarding the inventory will be grouped using the concept of Group Technology (GT) to facilitate the data storage process. Users can be obtained by gathering information from recording staff and the laboratory head through interviews. In addition to defining user needs, the design of the Entity Relationship Diagram (ERD) and Data Flow Diagram (DFD) was carried out to understand the existing system. To analyze the existing system, an analysis is conducted based on Performance, Information, Economy, Control, Efficiency, and Service (PIECES). The results of the validation test, verification test, and prototype test show that the weaknesses of the existing system can be improved and user needs can be met. To identify the weaknesses of the system, a PIECES analysis can be conducted on both the old and new systems. Meanwhile, to determine whether user needs have been met, adjustments can be made by aligning user needs with the prototype through validation and verification tests.

Despita Meisak; Yessi Hartiwi; Velicia Vivyana Anindita; Ellya Candra

Prosiding Seminar Nasional Ilmu Teknik 2025 Asosiasi Riset Ilmu Teknik Indonesia

The development of information technology has encouraged restaurants and cafés to function not only as dining places, but also as venues for hosting various events. However, the event reservation process at Rumah Makan Ny. Hartini and Café Rain is still carried out manually through logbooks, telephone calls, and WhatsApp, resulting in problems such as unorganized data, delayed confirmations, and miscommunication with customers. In addition, the manual system limits access to information regarding venue availability, reservation schedules, and additional facilities required by customers. This study aims to develop a web-based event reservation information system using the prototyping method. The system design was carried out using Unified Modeling Language (UML), including use case diagrams, activity diagrams, and class diagrams to model user interactions, process flows, and system structure. The results of the study show that the developed system is able to automate the reservation process, customer data recording, reservation confirmation, schedule management, and additional facilities management. This system improves operational efficiency, data accuracy, and service quality, while also making it easier for customers to make reservations independently and obtain information quickly and accurately.