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Arif Rakhman Maulana; Amelia Puspa Tamara

Jurnal Manuhara : Pusat Penelitian Ilmu Manajemen dan Bisnis 2025 Asosiasi Riset Ilmu Manajemen Kewirausahaan dan Bisnis Indonesia

An Airport Pass is a special permit granted to an individual or group to enter a restricted area of an airport environment. The airport area has areas that can only be passed by officers and aviation service users with certain requirements such as, Security Restricted Area, Sterile Area, Restricted Area, Public Area. Avsec Awareness is the provision of counseling and understanding of aviation security concerns, and Background Check is a background check to ensure that applicants are not involved in crimes, falsifying documents, providing false information/data and being involved in prohibited organizations. The role of the Airport Authority Office in controlling the issuance of Airport Passes is very important to ensure that individuals who have access to restricted areas are in accordance with applicable regulations. This study aims to determine the implementation of avsec awareness & background check process control in the issuance of permanent person passes and identify the obstacles faced during the implementation of the process. The method used in this study is a qualitative method, with data obtained from primary and secondary sources. Primary data was collected through observation and interviews, while secondary data was sourced from Standard Operating Procedures (SOPs), photo documentation, and literature studies. The data analysis techniques used include data reduction, data presentation, and conclusion drawn, by testing the validity of the data using triangulation techniques. The results of this study show that the Region III Airport Authority Office can carry out its duties in accordance with SOPs, including control of the avsec awareness and background check process in the issuance of permanent person passes and the responsibility of the Region III Airport Authority Office in conducting supervision for airport pass holders.

Dinda Putriani; Kifni Yudianto

Jurnal Bisnis Inovatif dan Digital 2024 Asosiasi Riset Ilmu Manajemen Kewirausahaan dan Bisnis Indonesia

This study aims to determine and analyze the extent to which work facilities, particularly the X-Ray Cabin, influence the performance of Aviation Security (AVSEC) officers at Betoambari Airport, Baubau. The background of this research is based on field findings indicating that several inspection facilities were either damaged or insufficient, which directly affected the effectiveness of the officers’ work and the smooth operation of the airport. The study uses a quantitative approach with a census method, involving the entire population of 23 AVSEC officers assigned to the X-Ray Cabin area. Data were collected through questionnaires and analyzed using SPSS version 25, employing simple linear regression, t-test, and the coefficient of determination (R²). Indicator analysis also shows that within the work facilities variable (X), the indicator “Ability to Optimize Work Results” received the highest score, indicating the importance of available facilities in supporting daily work efficiency. Conversely, the indicator “In Accordance with Needs” received the lowest score, suggesting that the availability and quality of the X-Ray Cabin are still suboptimal, both in terms of quantity and technical condition. In the performance variable (Y), the indicator “Task Execution” ranked the highest, reflecting the officers’ strong compliance with SOPs and their ability to carry out tasks professionally. However, “Work Quality” was the lowest-scoring indicator, implying that limited facilities directly impact the overall quality of output. The research findings indicate that X-Ray Cabin work facilities have a positive and significant influence on the performance of AVSEC officers, as evidenced by a significance value of 0.000 (< 0.05) and a regression coefficient of 0.926. The coefficient of determination test reveals that the contribution of work facilities to performance reaches 70.2%, while the remaining 29.8% is influenced by other variables outside the scope of this research.

Nabila Rifdah Nuraini; Raden Fatchul Hilal

Jurnal Manajemen Bisnis Digital Terkini 2024 Asosiasi Riset Ilmu Manajemen Kewirausahaan dan Bisnis Indonesia

A limited security area is an area used for aircraft movement activities, employee or staff movement, and work equipment for flight activities, passenger and baggage movement that will board the aircraft, and vital installations/objects that are directly related to aircraft operations. The purpose of this study was to determine whether the perimeter fence of the limited security area of Adi Soemarmo International Airport was in accordance with applicable provisions and what efforts were made by Airport Security officers to meet the perimeter fence standards in the limited security area of Adi Soemarmo Boyolali International Airport. This study uses a qualitative approach with the types and sources of data, namely primary data and secondary data. This research was conducted at Adi Soemarmo Boyolali International Airport and the time of implementation of this research was carried out from August 1 to January 11 at the Airport Security (AVSEC) unit. The results of this study are that the condition of the perimeter fence of the limited security area of Adi Soemarmo International Airport is not in accordance with applicable regulations. This can disrupt flight activities and threaten flight safety. Efforts made by Airport Security officers for security are patrols in the perimeter fence area and approaches to the community to prevent unlawful acts.

Sumiyati; Kifni Yudianto

Jurnal Manajemen Riset Inovasi 2024 Pusat Riset dan Inovasi Nasional

;   This research aims to find out: what the procedures are for checking the security of aircraft passengers and luggage transported by aircraft and individuals, so reliable human resources are needed. Therefore, airport operators have special units that carry out the role.  an Aviation Security unit (AVSEC) which has a role as a unit that ensures airport security which is under the operational division. The Aviation Security Unit (AVSEC) must have a license as a standard of suitability in carrying out duties at airports, Avsec personnel always adhere to or are Fully guided by ICAO (International Civil Aviation Organization) regulations. This study used qualitative research methods. The data collection techniques used were observation, interviews, documents, and documentation along with observations. The researcher directly carried out observations, the researcher also explained the results of the data taken during interviews and observations. For the interview, the researcher interviewed Aviation Security officers from 3 sources with document data obtained by the researcher. from documentation of the activities of Aviation security officers when carrying out their duties and responsibilities in the field and also in the form of implementation documents for the data analysis techniques used, namely data collection, data reduction, data presentation, discussion, and conclusions.  The role of aviation security officers is very important to support flight security.  Officers must ensure that passengers' luggage entering the plane contains no prohibited items or items that endanger other passengers. This is because the responsibility of aviation security officers is very large and Avsec officers have carried it out. duties in accordance with existing procedures in the company. The implementation of standard operating procedures (SOP) is also very influential in improving employee performance where standard operational procedures are a guidebook and procedures for carrying out the work of each employee at each job desk.

Anida Awaliyah; Hodi Hodi

Student Scientific Creativity Journal 2024 Pusat Riset dan Inovasi Nasional

In maintaining airport security, each airport has a security officer, namely Aviation Security (AVSEC). AVSEC are airport security personnel who are required to have responsibility for ensuring flight security who are required to have a license, the role of Aviation Security (AVSEC) officers is very important in security and safety. This study aims to determine whether the role of Aviation Security (AVSEC) officers in carrying out their responsibilities for security is in accordance with the SOP, and what problems occur when Aviation Security (AVSEC) officers are carrying out their duties. This study uses qualitative methods, data collection techniques in this study are interviews, observation, and documentation. Data analysis techniques using data reduction, data presentation, and data conclusions/verification. The results of this study indicate that the role of Aviation Security (AVSEC) officers has carried out their duties properly in accordance with applicable SOPs and always prioritizes 3S + 1C for passenger comfort. Obstacles during passenger inspection caused an error in the engine so that the inspection was not optimal and inspection of passenger luggage was carried out manually by Aviation Security (AVSEC) officers.   ,

Krismanto Krismanto; Amelia Puspa Tamara

Student Scientific Creativity Journal 2023 Pusat Riset dan Inovasi Nasional

Airports have a very important role in the smooth process of passengers who will make flights, the workforce at the airport in carrying out their duties needs to be done quickly and precisely as well as the duties and responsibilities of Aviation Security (AVSEC). This includes the duties of AVSEC in ensuring flight security and safety, As an International Airport that has a large number of passengers, Supadio Pontianak International Airport needs to maintain passenger comfort in terms of security and service. This study aims to determine the effect of workload on the discipline of Aviation Security officers at Supadio Pontianak International Airport and to determine how much influence workload has on the discipline of Aviation Security officers at Supadio Pontianak International Airport. This research was conducted on Aviation Security officers at Supadio Pontianak International Airport, while the research time was for 30 days from October 1 - October 31, this study used a quantitative approach method, with Aviation Security officers as Research Subjects, the population in this study amounted to 81 and used a sample of 81 respondents, the data used in this study were primary data in the form of questionnaires through google form, before the research was carried out, the instrument was first tested with a validity test and reliability test involving 81 avsec personnel at supadio pontianak international airport. The results of this study indicate a positive influence on workload (X) on discipline (Y) on Avsec personnel at the international airport supadio pontianak, Based on the results of the study, it can be seen that the R square value is 0, 180 or equal to 18%, meaning that the workload variable (X) affects the discipline variable (Y) by 18%, while the remaining 100% - 18% = 82% is influenced by other variables outside the regression equation or variables that are not studied.   Keywords: The Effect of Workload on the Discipline of Aviation Security Officers.

Mochammad Rilo Pambud; Rosiana Ulfa

Jurnal Mahasiswa Kreatif 2023 International Forum of Researchers and Lecturers

Along with the development of science and technology that is very fast and increasingly widespread, the need for comfortable, safe and fast transportation facilities is very much needed by transportation users, especially in the use of air transportation, in ensuring the safety of flights at airports is an obligation for all personnel. Aviation security, especially those on duty at the Screening check-point to carry out their duties correctly and consistently according to the instructions contained in the applicable regulations. Airport security officers play an important role in terms of security for passengers providing the best service in order to meet passenger expectations or satisfaction, the purpose of this study is to find out what the role is and to find out what the obstacles and solutions are from the aviation security unit in handling passenger luggage that endangers flight securit. This study used qualitative research methods. Data collection techniques in this study were interviews, observation, and documentation. The techniques used in this study were data reduction, data presentation and conclusions/verification. Through sources, namely Mr Wawan senior Avsec, Mrs Galuh senior Avsec and Mrs Citra junior Avsec. From the results of the research that the author has done, Aviation Security plays an important role in ensuring security for users of aviation transportation services, and in carrying out their duties in accordance with the applicable Standard Operation Procedures (SOP), and always coordinating with related parties, then for the constraints face, namely from limitations in terms of the availability and quality of the technology used for inspection of passenger luggage. Although there are a variety of detection equipment, sometimes the technology may not be sophisticated enough or capable of accurately detecting objects that are a real flight hazard. Then in handling the problem the airport must improve the limited technology availability system for checking passenger luggage, sometimes the technology may not be sophisticated enough or unable to accurately detect objects that are indeed dangerous to flights

Indri Andriani; Faiz Albanna

Jurnal Mahasiswa Kreatif 2023 International Forum of Researchers and Lecturers

This research is based on the background of rule violations that often occur by officers during On The Job Training (OJT) at Sultan Muhamad Salahuddin Bima Airport, for example, such as not being on time and wearing incomplete uniforms. The purpose of this study was to determine the performance strategy of AVSEC officers in checking passenger goods on X-Ray machines and how AVSEC officers handle malfunctioning X-Ray machines. The method used is qualitative with a descriptive approach. The data collection techniques are observation, interviews, documentation and using SWOT analysis variable weighting. Respondents in this study were security officers in the X-Ray machine section of the Aviation Security unit at Sultan Muhammad Salahuddin Airport in Bima. The results of this study are: 1). The performance strategy of AVSEC officers in checking passenger goods on X-Ray machines at Sultan Muhammad Salahuddin Airport is in accordance with existing handling standards and can support the continuity of discipline of duties and responsibilities that are better. 2). The way AVSEC officers handle malfunctioning X-Ray machines at Sultan Muhammad Salahudin Airport in Bima is by checking goods manually using Walk Through Metal Detector (WTMD) and Hand Held Metal Detecor (HHMD) machines.  The performance strategy of Aviation Security officers shows in quadrant one, namely aggressive growth (grow oriented strategy).

Salsabila Oktaviani Ramli; Teguh Ariebowo

Maslahah : Jurnal Manajemen dan Ekonomi Syariah 2023 STAI YPIQ BAUBAU, SULAWESI TENGGARA

Safety in the aviation world is the responsibility of the Avsec unit which is in charge of checking passengers and passenger luggage. Negligence of Avsec officers in carrying out their duties can endanger flights. There was a dangerous action that occurred at Sultan Babullah Ternate Airport, where the X-RAY machine at SCP1 at the airport was found to be unattended by officers properly on August 12, 2022.This causes all passengers' luggage to be completely unchecked. This study aims to determine the supervision carried out by the Aviation Security unit in maintaining flight security and safety by applying Standard Operating Procedures (SOP) at the Security Check Point (SCP) at Sultan Babullah Ternate Airport and the obstacles it faces. This research is qualitative with primary and secondary data. Primary data are obtained from interviews and observations, while secondary data are obtained from documentation. This research was carried out at the Aviation Security unit at Sultan Babullah Airport Ternate and carried out in April 2023. The result of this study is that surveillance on SCP 1 is carried out by supervising passengers and their luggage where the passengers will go to the limited security area or check-in area. This supervision is carried out because the luggage that will be put on the plane is one of the main factors related to flight safety. Supervision must be carried out optimally because there are passengers carrying dangerous goods, these passengers must be directed to a special inspection room to be checked in detail while the obstacles in the application of Standard Operating Procedures at the Security Check Point (SCP) at Sultan Babullah Ternate Airport, namely there are still many passengers with high positions and high social status arbitrarily against flight rules or inspection rules. In addition, another obstacle is that there are officers who are negligent in carrying out the Standard Operating Procedure at the Security Check Point (SCP) at   Sultan Babullah Ternate Airport.

Salsabila Pharamita Magfiroh; Anita Nur Masyia’ah

Maslahah : Jurnal Manajemen dan Ekonomi Syariah 2023 STAI YPIQ BAUBAU, SULAWESI TENGGARA

Management functions consist of planning, organizing, directing, and controlling. The obstacle that the researchers found was that aviation security officers were confused when dealing with passengers carrying liquids in unlabeled bottles. Therefore aviation security officers need to have the ability to carry out management functions in carrying out their duties and responsibilities to maintain aviation security and safety. The purpose of this study was to determine the implementation of the management function by aviation security officers at Juanda International Airport, Surabaya and to find out the obstacles faced and find solutions in carrying out management functions by aviation security officers at Juanda International Airport, Surabaya. This study used a qualitative method. The research was conducted at Juanda International Airport in Surabaya which was held in May-June 2023. The data collection techniques used were observation, interviews and documentation. To test the validity of the data used by researchers, namely triangulation of sources and triangulation of techniques. Data analysis used is data reduction, data presentation, and conclusions. The results of the study show that aviation security officers carry out management functions including: (1) planning (planning) including objectives, duties and responsibilities of aviation security officers; (2) organizing (organizing) includes human resources, division of tasks, facilities and infrastructure; (3) directing includes communication, development, and guidance; (4) supervision (controlling) includes direct supervision and provision of motivation. The obstacles faced include the lack of aviation security officers at Juanda International Airport in Surabaya, aviation security officers who lack updates regarding the latest SOPs, aviation security officers face the character of passengers. While the solution is that several tasks can be handled by one aviation security officer in multiple ways, refreshing and the supervisor providing information regarding the latest SOP, providing the latest information to passengers.

Febriyanti Salsa Billa; Aditya Dewantari

Jurnal Kajian dan Penalaran Ilmu Manajemen 2023 CV. Aksara Global Akademia

One aspect that supports and optimizes the security and safety of passengers is Aviation Security (AVSEC) flight security personnel. The purpose of this study was to find out whether there was an influence of Aviation Security (AVSEC) inspection services at Passengers Security Check Point (PSCP) Supadio Pontianak International Airport on passenger satisfaction and to find out how much influence there was between Aviation Security (AVSEC) security check services at Passengers Security Check Point (PSCP) Supadio Pontianak International Airport for passenger satisfaction. The method used in this study is a quantitative method using data analysis techniques, namely instrument testing, hypothesis testing, simple linear regression testing, and coefficient of determination testing. The sampling technique used is non-probability sampling with a sample of 100 respondents who are users of air transport services at Supadio Pontianak International Airport and who have passed inspection at the Passengers Security Check Point (PSCP). The research results concluded that; first Ha was accepted because there was an influence between the performance of Aviation Security (AVSEC) officers on passenger satisfaction at Supadio Pontianak International Airport as evidenced by the T count 15,445 > T table 1.948 and the sig value 0.00 <0.05. Second, it is known that the R square is 0.709, which means that the effect of the independent variable (AVSEC Officer Service) on the dependent variable (Passenger Satisfaction) is 70.9%.

Christian Nanda Praptama; You She Melly Anne Dharasta

Jurnal Kajian dan Penalaran Ilmu Manajemen 2023 CV. Aksara Global Akademia

Yogyakarta International Airport is a replacement for Adiscipto Airport which is considered unable to accommodate many passengers so that a larger airport is built, it can have an influence on the performance of aviation security personnel on the supervision and security of passengers so that security and guarding of passengers at the airport terminal can be maintained from people who commit violations or acts against the law in the airport environment. The research that researchers use is a study using qualitative methods using data collection techniques of observation, interviews, literature studies and documentation, analysis techniques using data reduction, data presentation, conclusion drawing and validity testing using triangulation. Based on the quality of officers able to carry out supervisory duties, the quantity of officers is in accordance with the needs because it is assisted by CCTV and helps each other to back up, the timeliness of officers must arrive on time because there is a briefing, for the effectiveness of the load is sufficient depending on the officer, it needs supervision from the company and officers know for areas that must be guarded and officers will coordinate with related parties for guarding there are inspection lanes, WTMD, HHMD, checkpoints and Sageway, HT, and patrol cars for patrols. The performance of Aviation Security officers in conducting surveillance & passenger security is good according to applicable regulations which are used as the basis for performing duties at airports and the readiness of officers in conducting surveillance & passenger security at Yogyakarta International Airport aviation security officers already have and use adequate facilities in conducting surveillance and passenger security.

Yohanes Paulus Karwayu; Ristiani

Jurnal Kajian dan Penalaran Ilmu Manajemen 2023 CV. Aksara Global Akademia

Aviation Security officers play an important role in carrying out inspections to maintain the security and safety of prospective passengers. This study aims to determine the application of inspection procedures in the new adaptation era and to analyze the performance of Aviation Security (AVSEC) officers in the new normal adaptation era at Lede Kalumbang Airport. This study uses a qualitative approach with data collection techniques using participant observation, structured interviews, and documentation collected from relevant informants when the writer went into the field. The results of this study indicate that the inspection procedure in the new normal adaptation era is the same as the previous examination but there are additional checks or rules such as passengers must wear masks, maintain a minimum distance of 1 meter and examine health documents for passengers who will travel. And the performance of Aviation Security personnel at Lede Kalumbang Airport is in accordance with the SOP set at Lede Kalumbang Airport.