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Cough self-medication was a common practice among the community because it was perceived as quick and practical; however, it posed a risk of irrational drug use when not supported by adequate knowledge. The phenomenon of many customers at Gracia Pharmacy Mengwi Badung purchasing cough medicines without consulting a pharmacist prompted the need for research on the relationship between knowledge level and self-medication behavior. This study aimed to analyze the relationship between the level of knowledge and cough self-medication behavior at Gracia Pharmacy Mengwi Badung. The study used a quantitative descriptive method with a cross-sectional approach. The research population consisted of all customers who purchased cough medicine without a doctor’s prescription, with a total sample of 30 respondents meeting the inclusion criteria through purposive sampling. The research instrument used a questionnaire. Data were collected through direct interviews and observations. Data analysis was conducted using quantitative descriptive techniques. The results showed that most respondents had a good level of knowledge (60%) and demonstrated good self-medication behavior (56.7%). Statistical analysis revealed a positive and significant relationship between knowledge level and self-medication behavior for cough (r = 0.612; p = 0.004).

This study aims to analyze the effect of the use of Health Information Media in the form of leaflets on the level of patient knowledge about influenza in pharmacies Ngudi Waluyo, Ungaran. Leaflet Media is used as an educational tool to improve patient understanding related to influenza, including aspects of causes, symptoms, complications, and management and treatment. The type of research used is quasi experiment with pre-test and post-test design, involving 94 respondents who meet the inclusion criteria. Data analysis was conducted using the Wilcoxon statistical test to determine the difference in the level of knowledge of patients before and after education. The results showed a significant increase in the level of knowledge of patients after obtaining education using leaflets. Before being given education, respondents with a good knowledge level category were 56.7%, and increased to 96.8% after providing education, with a value of p = 0.001 (p < 0.05) which showed a significant difference between the two measurements. Thus, the Health Information media in the form of leaflets proved effective in increasing patient knowledge about influenza and can be used as an alternative educational media that is simple, practical, and efficient in supporting pharmaceutical services in pharmaceutical service facilities.

Community Service Program (Kuliah Kerja Nyata/KKN) is a community service program integrated into the higher education curriculum, aiming for students to apply theoretical knowledge into real-world practice and contribute to community development and empowerment. This KKN activity was carried out in Dusun IV, Tuntungan II Village, Deli Serdang Regency, from July 1 to August 1, 2025. The main objective of this program was to address various local issues such as limited use of appropriate technology, low environmental awareness, and a lack of human resource development. The method used was field observation to ensure that the programs implemented were in line with the community's needs and potential. Various activities were carried out, including community clean-up (gotong royong), teaching at elementary schools, health counseling for mothers and the elderly, Qur'an recitation lessons for children, compost making, planting a "living pharmacy" (apotek hidup), and assisting with UMKM product marketing. The results of this program showed a positive impact, such as increased community knowledge of health, environmental cleanliness, and the use of organic fertilizer. Furthermore, UMKM assistance successfully improved business owners' understanding of digital marketing. Overall, this KKN activity successfully created synergy between the university, the village government, and the community, while also providing valuable experience for students in leadership and teamwork.

Self-medication is a form of pharmaceutical service that allows the public to treat mild symptoms independently without a doctor’s prescription. While beneficial, improper self-medication practices can pose health risks such as drug resistance and misuse of prescription-only medicines. If not carried out carefully, it may lead to further issues such as bacterial resistance and dependency. This study aims to evaluate the self-medication services at Sehat Farma Pharmacy in Banjarharjo. A descriptive method was employed using interviews and direct observations to provide a comprehensive overview of self-medication practices in the field. Informants included a pharmacist, pharmaceutical vocational staff, and patients engaged in self-medication. The results indicate inconsistencies in the service flow, including the provision of prescription-only medications without proper medical consultation. There is a need to improve the understanding and adherence to appropriate service standards to enhance the safety and effectiveness of self-medication practices.

This study was conducted at Family Pharmacy in Pekanbaru City with the objective of examining the relationship between emotional intelligence and work stress, as well as their combined effect on employee performance. The research population consisted of all 150 employees in the production department. Using the Slovin formula, a sample of 60 respondents was selected through accidental sampling. Data collection was carried out via an online questionnaire distributed through Google Forms. The analytical methods employed were correlation analysis to assess the relationship between variables and multiple linear regression to measure their simultaneous influence on performance. The results indicated a negative relationship between emotional intelligence and work stress, meaning that employees with higher emotional intelligence tended to experience lower levels of work stress. Furthermore, when examined together, emotional intelligence and work stress had a significant impact on employee performance. Specifically, these two variables contributed 47.4% to the variance in performance, while the remaining 52.6% was influenced by other factors not addressed in this study. The findings highlight the importance of emotional intelligence as a critical factor in managing workplace stress and enhancing performance, especially in the pharmaceutical industry where precision, cooperation, and adaptability are essential. Improving employees’ emotional intelligence may serve as a strategic approach to reducing work-related stress and fostering better performance outcomes. Organizations are therefore encouraged to invest in training and development programs that emphasize emotional regulation, empathy, interpersonal skills, and effective communication. Future research should consider incorporating additional variables such as work motivation, organizational culture, leadership style, and job satisfaction to gain a more comprehensive understanding of the determinants of employee performance. Expanding the research scope to different departments and industries could also provide broader insights into how emotional intelligence and work stress interact across diverse work settings.

Traditional herbal drinks based on natural ingredients such as ginger, lemongrass, and lemon are widely known to have various health benefits. However, not all levels of society understand the properties, processing methods, and proper consumption of these herbal drinks. This community service activity aims to provide education regarding the benefits of herbal drinks to the community around the Sari Mutiara Pharmacy. The implementation method used was an interactive lecture, question and answer session, and distribution of information brochures. The results of the activity showed an increase in public understanding of the benefits and uses of herbal drinks. This activity was attended by 20 residents and is expected to be the first step in increasing awareness of consuming herbal drinks as a health promotion and prevention effort. Conclusion: Thecommunityserviceactivityto introduceherbaldrinks to the community around the Sari Mutiara Pharmacy successfully increased public understanding and interest in consuming herbal drinks as part of a healthy lifestyle.

Pharmacist professionalism is a key component in ensuring the quality of pharmaceutical services, encompassing not only compliance with technical and scientific standards but also a deep commitment to moral and ethical principles. In the Indonesian cultural context, the concept of "medicine as a trust" (obat sebagai amanah) reflects a profound sense of responsibility, where medicine is viewed not merely as a commodity, but as a mandate that must be preserved with integrity and accountability in health care practices. This article conceptually explores the relationship between pharmacist professionalism and the moral value of trust within the framework of the Nusantara constitutional theory. This theory emphasizes the integration of legal, cultural, and moral dimensions in shaping professional conduct in Indonesia. Using a descriptive-critical approach through literature review, this study investigates how trust functions as both a legal expectation and a cultural imperative in the practice of pharmacy. The findings highlight that trust must be internalized as a core value in pharmaceutical services—manifested through ethical decision-making, transparency in drug management, and a commitment to prioritizing patient welfare. Pharmacists are not only required to uphold professional standards, but also to carry out their duties as custodians of public trust. To realize this vision, the integration of the value of trust into pharmacy education, legal regulations, and clinical practice is essential. Educational institutions, professional organizations, and regulatory bodies must work collaboratively to instill this value as part of a pharmacist’s identity. In doing so, the profession can contribute more effectively to building a health care system that is just, culturally grounded, and centered on the well-being of the people.

This study proposes a hybrid approach combining Frequent Itemset Mining (FIM) and Algorithms and Genetic Algorithm for product layout optimization with a case study at PT. MPI Pharmacy. The FIM Algorithms is employed to extract association rules from 1,000 beauty product sales transactions, while the Genetic Algorithm is utilized to perform product placement based on these rules generated, with storage space constraints. Implementation results demonstrate that this hybrid approach successfully identifies 18 key association rules (support >15, confidence >80%) and proposes an optimal layout configuration model that reduces customer travel distance by 25 compared to conventional layouts used by MPI Pharmacy. The Genetic Algorithm solves complex rule-based optimization problems for product placement, which are limited by traditional market basket analysis (MBA) approaches that rely solely on association rules. This hybrid sistem not only improves pharmacy operational efficiency at PT MPI (reducing service time by 18) but also increases cross-selling opportunities by 22. Hence, inventory operations management impproved efficiently. The research findings contribute to the field of retail space optimization by effectively integrating association rule mining and evolutionary computation.  

This community service program focuses on transforming financial management at Pharmacare Pharmacy Ciputat through the integration of digital accounting and strengthening human resource (HR) management. The background to this activity stems from the problem of partners who still rely on manual recording for financial transactions, inventory management, and report preparation. This condition results in inefficiency, late reporting, potential recording errors, and difficulties in strategic decision-making. In addition, limited HR competency in the use of digital accounting technology and the absence of financial standard operating procedures (SOPs) are major obstacles to improving organizational performance. The main objective of this activity is to implement an integrated digital accounting system capable of producing real-time financial reports, increasing inventory management efficiency, and building transparent financial governance. Simultaneously, employee competency is improved through intensive training and mentoring in the use of accounting software and the preparation of financial SOPs. The involvement of students and faculty in this activity aligns with the spirit of Independent Learning and Independent Campus (MBKM) and supports the achievement of the university's Key Performance Indicators (IKU), particularly in providing off-campus experiences and utilizing work results for the community. Through this program, it is hoped that Pharmacare Ciputat Pharmacy can improve operational efficiency, strengthen business sustainability, and provide more optimal healthcare services. More broadly, this activity contributes to community economic empowerment by strengthening the capacity of small businesses in the healthcare sector.

TOGA (Tanaman Obat Keluarga) adalah tanaman yang ditanam di sekitar tempat tinggal oleh keluarga karena memiliki manfaat sebagai obat. Tanaman ini juga sering disebut sebagai apotek hidup. Beberapa jenis TOGA yang umum dibudidayakan meliputi empon-empon, rempah-rempah, belimbing, delima, kangkung, dan daun pepaya. Budidaya TOGA dapat menjadi salah satu cara untuk meningkatkan kesejahteraan keluarga, terutama dalam aspek pangan. Namun, masih banyak masyarakat yang belum menyadari pentingnya tanaman ini bagi kehidupan mereka. Oleh karena itu, diperlukan upaya peningkatan kesadaran melalui penyuluhan dan pelatihan budidaya TOGA. Kegiatan ini bertujuan untuk memperluas pemahaman serta meningkatkan keterampilan masyarakat dalam mengelola tanaman obat keluarga. Program ini dilaksanakan di Desa Wonodadi, Kabupaten Blitar, dengan pendekatan berupa ceramah dan demonstrasi.

Negligence in pharmaceutical services is a multifaceted issue that significantly impacts patient safety, the quality of healthcare delivery, and the professional reputation of pharmacists in Indonesia. Such negligence can occur at various stages of pharmaceutical services, including prescribing, dispensing, storage, and administration of medication to patients. The causes of negligence are diverse, encompassing excessive workload, inadequate understanding and application of professional ethical codes, ineffective communication between pharmacists and other healthcare professionals, and suboptimal supervisory and audit systems. This study aims to analyze the ethical and professional implications of negligence in pharmaceutical services and to identify preventive efforts that can improve the quality of pharmaceutical services. This study employs a library research method with a qualitative descriptive approach, thoroughly reviewing scientific literature indexed in Sinta and other reputable academic sources to analyze the ethical and professional implications of negligence in pharmaceutical services. Findings reveal that negligence not only violates core professional ethical principles such as beneficence, non-maleficence, and justice but also exposes pharmacists to serious legal and disciplinary sanctions. Furthermore, negligence leads to long-term negative consequences, including diminished public trust in pharmaceutical services and the broader healthcare system, ultimately hindering national efforts to improve healthcare quality. Therefore, this study recommends continuous professional ethics training, strengthening of both internal and external supervisory mechanisms, and the innovative use of information technology to minimize negligence risks in pharmaceutical practice. The implementation of these measures is expected to enhance pharmaceutical service quality, uphold the integrity and dignity of the pharmacist profession, and provide optimal patient protection in Indonesia.

This study aims to analyze the Pareto distribution of stock quality in 16 Apotek Kimia Farma outlets in Southeast Sulawesi during the period of January to October 2024, with a focus on inventory management based on ABC analysis. The research employed a descriptive quantitative design with a longitudinal (time series) approach, involving descriptive, trend, comparative, and correlation analyses to evaluate stock distribution and its stability. The findings show that, overall, the stock distribution in Kimia Farma outlets follows the Pareto principle, with category A accounting for an average of 73-86% of total sales value. However, significant variations were found across outlets, with outlets such as KF 004 and KF Hasanuddin Kendari showing high stability in category A distribution, while outlets like KF BULOG and KF Kolaka exhibited greater fluctuations. Seasonal patterns were also identified, with a decrease in category A percentages in April-May and October. Based on these findings, optimizing inventory management strategies based on Pareto distribution can enhance stock management efficiency, with recommendations to focus on category A, conduct regular evaluations of categories B and C, and adjust for seasonal patterns. This study suggests the implementation of more flexible inventory management strategies for each outlet to improve operational efficiency and customer service.

Self-medication is a common practice among the public in managing health complaints, including coughs. This study aims to assess the level of knowledge regarding self-medication for cough medicine among patients at Sehati Bina Cakrawala Pharmacy in Karawang during the June–July 2024 period. A descriptive research method was employed, with a sample of 132 respondents selected using purposive sampling. Data were collected through questionnaires and analyzed using univariate analysis with IBM SPSS 26 and Microsoft Excel. The findings indicate that out of 132 respondents, 93% had a good level of knowledge, 6% had a moderate level of knowledge, and 1% had a low level of knowledge regarding self-medication for cough medicine.

Laporan magang ini bertujuan untuk (1) Untuk mengetahui Implementasi penetapan strategi dalam peningkatan penjualan pada Apotek Winola Medika Jl. Wairklau, Kel. Kota Uneng, Kec. Alok Kab. Sikka (2) Untuk melaksanakan dan melaporkan hasil Magang di Apotek Winola Medika, di Jalan Wairklau, Kelurahan Kota Uneng, Kecamatan, Alok Kabupaten Sikka yang sudah dilaksanakan oleh Penulis.Kegiatan magang dilaksanakan pada tanggal 12 Agustus 2024 sampai dengan 16 Desember 2024 dan bertempat di Apotek Winola Medika Maumere, Jalan Wairklau, Kelurahan Kota Uneng, Kecamatan Alok, Kabupaten Sikka.Hasil kegiatan magang yang telah penulis peroleh adalah (1) Penerapan strategi dalam peningkatan penjualan pada Apotek Winola disetiap tahun secara tidak konsisten dan tidak seimbang dalam memperoleh pendapatan ataupun laba bersih dikarenakan faktor internal dan faktor eksternalnya yang berpengaruh terhadap hasil pendapatan penjualan pada ApoteK Winola Medika, (2) Apotek Winola Medika berada pada fase yang mana fokus pada  mempertahankan kualitas produk pelayanan barang dan jasa untuk dengan memperkuat strategi melalui manajemen strategi yang terpadu berdasarkan visi, misi dan tujuan, penerapan, kolaborasi dan evaluasi didasari faktor-faktor yang mempengaruhi tumbuh kembangnya untuk bisa memberikan peluang daya saing dalam mempertahankan secara konsisten  pendapat yang meningkat disetiap tahunnya.

Penelitian ini mengeksplorasi pentingnya keterampilan komunikasi apoteker dalam membangun kepercayaan dan loyalitas pasien di Papua Selatan, dengan fokus pada Apotek Shan Farma di Merauke. Temuan awal menunjukkan bahwa faktor budaya, seperti tingkat kepercayaan dan budaya kesehatan di Papua, memengaruhi efektivitas komunikasi apoteker sehingga tidak optimal dalam pelayanan. Pendekatan kualitatif dengan studi fenomenologi digunakan, melibatkan wawancara mendalam dengan apoteker di Apotek Shan Farma Merauke dan observasi partisipatif. Analisis tematik digunakan untuk menggali pola, tema, dan makna dari data kualitatif, dengan mengacu pada temuan dari studi literatur dalam jurnal "Pengaruh Keterampilan Komunikasi Apoteker di Banyumas Terhadap Tingkat Kepercayaan dan Loyalitas Masyarakat Batur". Tujuan pembahasan ini adalah untuk memberikan pemahaman yang lebih mendalam tentang pentingnya keterampilan komunikasi apoteker dalam konteks budaya yang berbeda dan membuat pelayanan yang optimal, dengan fokus pada Papua Selatan. Hasilnya diharapkan dapat menjadi dasar untuk pengembangan kebijakan yang lebih efektif dalam meningkatkan kesehatan masyarakat. 

Keluarga Jaya Pharmacy is a shop that provides various types of medicines and medical devices where the transaction process is still done traditionally, recording the stock of medicines and medical devices also still uses excel files. Of course, because of this, the transaction process to recording the stock of goods becomes longer and less accurate. Inaccurate and incomplete data on medicines and medical devices often causes medicines that are approaching their expiration date not to be detected as soon as possible. Therefore, the author decided to build a web-based drug stock inventory application at the Keluarga Jaya pharmacy. This system will be able to solve the problems that are currently still being experienced at the Keluaga Jaya pharmacy. The drug stock inventory system that the author built in this study is modeled into a class diagram and also a use case diagram. The results of the study are a web-based drug stock recording system at the Keluarga Jaya pharmacy that has features for logging in, managing master data, managing sales, managing returns, managing reports and logging out.