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Peresepan yang tidak tepat menyebabkan masalah seperti penurunan kemanjuran terapi, meningkatkan morbiditas dan mortalitas, pemborosan sumber daya, penurunan ketersediaan obat, risiko efek samping, resistensi bakteri, serta dampak psikososial, yang dapat menyebabkan ketergantungan pasien pada obat yang tidak berguna. Tujuan dari penelitian ini adalah untuk mengevaluasi ketepatan peresepan untuk pasien Diabetes melitus type-2 (DM-2) di Puskesmas Buleleng II. Survei potong lintang dilakukan dari Februari hingga April 2023. Wawancara secara langsung menggunakan kuesiner dilakukan pada pasien DM-2 yang direkrut secara purposive. Sejumlah 120 responden berpartisipasi dalam penelitian ini (tingkat respon 100%). Hasil menunjukkan pola peresepan pada pasien DM-2 yaitu tepat indikasi (97.5%); tepat pemilihan obat (97.5%); tepat dosis (97.5%); tepat cara pemberian obat (97.5%); tepat waktu interval (88.3%); dan waspada efek samping obat (48.3%). Ketepatan peresepan obat pada pasien DM-2 secara umum sudah baik. Apoteker diharapkan lebih aktif dalam memberikan pelayanan informasi obat dan konseling terkait pengobatan pasien, agar tercapai terapi pengobatan yang optimal.

Introduction Hard drugs are drugs that have hard properties and if used carelessly or not according to the rules, can cause dangerous side effects and even poison the body, aggravate the disease, trigger the emergence of other diseases, to cause damage to body organs and death. Hard drugs are drugs that can only be obtained by prescription. Its characteristics are marked with a red round circle with a black border with the letter K in the middle that touches the border. This drug should only be sold in pharmacies and must be prescribed by a doctor at the time of buying it. While Mandatory Pharmacy Drugs (OWA) are some hard drugs that can be submitted without a doctor's prescription, but must be submitted by a Pharmacist at the pharmacy. This research method uses qualitative descriptive research design. What was used was total sampling with the measuring instrument used, namely a questionnaire with the number of samples being 15 respondents who became pharmaceutical personnel at the pharmacy. The results of the study showed that for the variable level of knowledge of pharmaceutical personnel with good categories amounted to 12 respondents with a percentage (80.0%) and enough 3 respondents with a percentage (20.0%), Kesimplant from the results of the level of knowledge of pharmaceutical personnel at pharmacies Waimital Village, Kairatu District, West Seram was good because pharmaceutical personnel knew information about hard drugs without a prescription and it was known that the pharmacist profession and the pharmacist assistant have the same level of understanding.   

The College of Real Work (Kukerta) is a kind of community-focused dedication initiative aimed at enhancing the potential of the region and the role of students in society. The School of Real Work (KKN) can also serve as a forum for learning and applying scientific and technological advances done outside the campus area according to established timetables, working mechanisms, and habits. Real Work College (KKN) activities are carried out in the village of Lubuk Bendahara, Rokan IV Koto district, Hulu district of Rokan, Riau Province. The purpose of this dedication is to promote public interest in the use of live pharmaceutical plants as well as to improve the health and preserve the immune system of the population after the Covid-19 pandemic. The application methods used in community service activities are planning, observation and implementation. The result of dedication to this community is the implementation of the activities of making live pharmacy parks to be used by the community around the village in an effort to maintain and improve post-covid-19 pandemic health as well as developing public awareness of the usefulness of living pharmacy plants for improving health and immunity.

Prescription review is an assessment of prescription writing by pharmacy staff involve administrative aspect, pharmaceutical aspect and clinical aspect. Prescription review is fundamental aspect to avoids medication errors. This study aims to determine the suitability of prescriptions for children's cough medicine at one of the pharmacies in Batam period January-December 2022 with Minister of Health Regulation No. 73 of 2016. Category of research is non-experimental research with descriptive which data collection using simple random sampling technique. The results of the study showed that completeness of administrative aspect on prescriptions were patient's name 100%, age 100%, gender 0%, weight 0%, doctor's name 100%, Practice Lisences Number 51%. Completeness of pharmaceutical aspect involve dosage strength 1%, route of administration 100%, compatibility 100%. And the clinical suitability of drug interactions is 94%, drug dosage is 88%, no adverse drug reaction (ADR) and allergies are 100%, contraindications are 100%.

Pharmacy is a health service facility that aims to help improve health for the community (public health), as well as a place for practicing pharmacists in carrying out pharmaceutical work spread across various regions. Choosing a business location is the main thing to consider in build a business, including pharmacy. A strategic business location is related to transportation efficiency, material properties, product characteristics, and ease of reaching consumers. The purpose of this study is to determine the effect of choosing the pharmacy location on medicine purchasing decisions in Indonesia. The method that used in this study is literature review with 6 research journals that collected and processed pre-existing data using search engines such as Google Scholar and journal databases such as Researchgate and published in 2018-2023. The result shows that pharmacy location is not always a factor in a person's decision to buy medicine, there are other factors such as price, quality of pharmacy service, and etc.

The pharmacy is a pharmaceutical service facility where pharmacists practice pharmacy. In this case the pharmacist is responsible for creating good service quality according to consumer expectations and satisfaction with services. Customer satisfaction is the key to the success of a business. Satisfied customers will become loyal customers. They will tend to make repeat purchases and become product promoters, which in turn will increase the pharmacy's revenue. The purpose of writing this scientific article is to find out and review from a theoretical point of view various literature and how to analyze the quality of franchise pharmacy services on customer quality. The method used is a theoretical review by analyzing and comparing existing theories. The results of this theoretical review, namely the analysis of pharmacy quality on customer satisfaction is influenced by product quality, service quality, price, emotional factors and cost easiness. It was concluded that after being analyzed from various theories and literature, customer satisfaction is one indicator that is widely used in measuring the service quality of a product, both goods and services. Service quality can also affect customer loyalty directly and affect customer loyalty indirectly through satisfaction. Customer satisfaction is strongly influenced by the quality of pharmacy services. For pharmacies that provide pharmaceutical services, it is also necessary to improve service quality standards. One important aspect that needs to be considered to maintain the consistency of pharmaceutical services is to maintain the attributes of each dimension of service quality provided to customers. Customers will be satisfied if their needs are met according to their expectations. In addition, it is also necessary to evaluate each service activity.

Kegiatan ini merupakan bagian dari program Pengabdian Kepada Masyarakat (PKM) yang dilakukan oleh STIKES Ibnu Sina Ajibarang. Penyuluhan ini bertujuan untuk meningkatkan pengetahuan masyarakat tentang pengelolaan obat yang tepat. Kegiatan dimulai dengan pembukaan dan sambutan oleh ibu-ibu PKK di desa setempat. Para peserta penyuluhan terutama terdiri dari ibu-ibu rumah tangga. Mereka diberikan penjelasan mengenai definisi umum obat serta klasifikasi obat seperti obat bebas, obat bebas terbatas, obat keras, dan obat wajib apotek. Tujuan penjelasan ini adalah agar masyarakat memahami perbedaan jenis obat dan cara memperolehnya dengan tepat. Selanjutnya, peserta juga diberikan informasi mengenai berbagai macam sediaan obat dan cara penggunaannya. Hal ini penting agar masyarakat tidak salah dalam menggunakan obat dan memahami teknik penggunaan yang tepat, terutama untuk sediaan obat yang memerlukan teknik khusus seperti obat inhalasi dan suntikan. Selain itu, masyarakat juga diberikan pengetahuan tentang tata cara penyimpanan dan pembuangan obat yang baik dan benar. Penyimpanan yang tepat dapat menjaga kualitas obat, sedangkan pembuangan yang benar mencegah penyalahgunaan obat serta kerusakan lingkungan. Kegiatan penyuluhan DAGUSIBU diakhiri dengan sesi tanya jawab, di mana masyarakat aktif bertanya dan berdiskusi tentang pengelolaan obat yang benar. Respon positif dari peserta menunjukkan peningkatan pengetahuan dan kesadaran mereka terhadap pentingnya penggunaan obat yang tepat. Secara keseluruhan, penyuluhan DAGUSIBU di Desa Kalisari, Banyumas, berhasil meningkatkan pengetahuan masyarakat tentang penggunaan obat yang benar. Kegiatan ini diharapkan dapat membantu masyarakat dalam mengelola obat dengan baik, baik di lingkungan keluarga maupun masyarakat secara umum.

Diabetes Mellitus (DM) merupakan masalah kesehatan global yang insidensinya semakin meningkat. Indonesia menempati peringkat 4 di dunia setelah Amerika Serikat India dan China. Peningkatan kemakmuran di negara berkembang dan perubahan gaya hidup menyebabkan peningkatan prevalensi penyakit degeneratif salah satunya Diabetes Mellitus (DM). Tujuan kegiatan pengabdian ini adalah untuk memberikan sosialisasi dan edukasi tentang diabetes mellitus dagusibu dalam meningkatkan rasionalitas penggunaan obat kepada masyarakat. Metode kegiatan ini melibatkan apoteker dan masyarakat di Taman Cadika, Kota Medan, Sumatera Utara.  Hasil dari kegiatan ini adalah Tim pengabdian masyarakat berharap agar masyarakat dapat mendapatkan pengetahuan tentang diabetes mellitus dagusibu dalam meningkatkan rasionalitas penggunaan obat serta cara mendapatkan, gunakan, menyimpan, dan membuang obat antibiotik yang benar, sehingga tidak terjadi penyalahgunaan obat. Berdasarkan hasil kegiatan Pengabdian kepada Masyarakat yang dilakukan oleh Apoteker Kota Medan. Kegiatan ini berjalan dengan baik serta masyarakat dapat menerima pengetahuan tentang sosialisasi dan edukasi tentang diabetes mellitus dagusibu dalam meningkatkan rasionalitas penggunaan obat.