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This research analyzes the performance of the Academic Information System (SIAKAD) in supporting student tuition payments at STMIK Widuri using the PIECES method (Performance, Information, Economy, Control, Efficiency, Service). SIAKAD aims to streamline academic administration and enable online payments. However, issues such as system access delays, especially near payment deadlines, still occur, negatively impacting students' academic services and resulting in administrative penalties. The study employed data collection techniques through observation, interviews, questionnaires, and literature review. The PIECES framework was applied to evaluate six key indicators: performance, information, economy, control, efficiency, and service. The findings reveal that all indicators achieved an average score above 3.80, indicating a "good" system performance. Nonetheless, further improvements are necessary, particularly in terms of access speed and data security, to minimize user difficulties. The study concludes that optimizing the SIAKAD system is crucial for achieving effective and efficient payment processes. Recommendations include enhancing service quality, improving information accuracy, and strengthening data security. This optimization is expected to increase user satisfaction and support the institution's financial management stability.

Student satisfaction is an important issue because it will further influence the overall assessment of the university. Skills and skills factors, facilities/facilities factors, lecturer discipline factors, academic and non-academic service factors, learning activity factors, lecture suitability factors, campus access factors, campus security factors and finally the lecturer counseling factor, are factors that influence satisfaction. student. The aim of this research is to determine the influence of facilities, personnel services, academics and lecturer services on student satisfaction at the Faculty of Economics and Business, Yogyakarta State University. This research is a quantitative study with a cross sectional approach. The population in this study were all students at the economics and business faculty at Yogyakarta State University with a sample of 120 people. The sampling technique in this research was obtained using a simple side random method. The research results show that there is no influence of facilities on student satisfaction with a significant value of 0,112. There is an influence of academic services on student satisfaction with a significant value of 0,008. There is an influence of lecturer service on student satisfaction with a significant value of 0,000. There is an influence of facilities, academic services and lecturer services on student satisfaction at the economics and business faculty of Yogyakarta State University with a significant value of 0,000.

Technological advancements in the era of globalization demand improvements in the quality of academic services and educational facilities in institutions. STMIK Kaputama is committed to creating a conducive academic environment by providing optimal facilities. This study aims to determine student satisfaction with campus facilities using the K-Means Clustering method. Data were obtained from recapitulated survey reports and questionnaires filled out by students in 2024. The K-Means Clustering method was chosen for its ability to group students based on their similar preferences for campus facilities. The results show that, in general, students are fairly satisfied, though their preferences for specific facilities vary. These findings can be used to make recommendations for the improvement and development of campus facilities, help STMIK Kaputama allocate resources more efficiently, and plan strategies to enhance the quality of facilities to meet student expectations.