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This study examines coordination between the Ministry of Religious Affairs and the Ministry of Education Culture Research and Technology in managing the Madrasah Education Management Information System EMIS. The main issue is data asynchrony that affects the accuracy of national education planning including budget allocation and the distribution of educational social assistance. This study uses Interorganizational Coordination Theory by B Guy Peters and Collaborative Governance by Ansell and Gash. A qualitative approach was used to analyze the data integration process and bureaucratic obstacles in inter institutional relations. The findings show that coordination between the two ministries influences the accuracy of national education planning. However the coordination is still dominated by a formal administrative approach and has not yet achieved substantive collaboration. The main obstacles include sectoral ego low interoperability of information systems and weak data sharing mechanisms. These conditions lead to data redundancy and information gaps that reduce the quality of policy making. Strengthening coordination through facilitative leadership digital integration across ministries and system automation based on interoperability is needed to improve the accuracy of national education planning.

This study aims to analyse the implementation of the Village Operational Funds (VOF) distribution policy as an instrument for realising good governance principles in the Government of Sorong City. The research focuses on the implementation of fund distribution and the application of transparency, accountability, participation, and effectiveness in managing Village Operational Funds. A quantitative approach with a descriptive design was employed. Data were collected through questionnaires administered to 20 respondents and in-depth interviews with five key informants, including village officials and local government representatives. Additional data were obtained through observations of planning and fund utilisation processes, as well as through analysis of regulatory documentation and accountability reports. Data analysis was conducted through data reduction, data presentation, and conclusion drawing. The findings indicate that the implementation of the Village Operational Funds distribution policy in Sorong City has not been carried out in accordance with existing regulations, particularly regarding administrative procedures and fund disbursement mechanisms. This condition is primarily caused by the absence or non-disbursement of operational funds at the village level. Furthermore, the application of good governance principles has not been fully optimised due to limited human resources, weak supervision, and low community participation in planning and evaluation. The study concludes that Village Operational Funds have strategic potential as an instrument for promoting good governance if managed transparently and accountably. Therefore, strengthening institutional capacity, supervision systems, and community participation is essential to support effective village governance in Sorong City.  

The development of information technology requires educational institutions to adapt so that administrative processes and internal management can run more effectively and efficiently. Islamic boarding schools as modern Islamic educational institutions are also not exempt from this need. This Community Service Program (PKM) aims to optimize computer networks and improve the understanding of pesantren staff regarding folder sharing systems, printer sharing, and data management ethics at Pondok Pesantren Modern Darel Azhar, Rangkasbitung, Banten. Implementation methods include initial observation, network design and installation, material delivery and training, data sharing system implementation, and technical evaluation. The results show that the pesantren now has a more organized, stable, and optimally utilized local area network (LAN). In addition, administrative staff gained a better understanding of computer network basics, data sharing systems, and digital data management ethics. This activity has a positive impact on the efficiency of pesantren administrative management and can serve as a model for implementing computer network technology in modern pesantren environments.

Factual verification of political party membership constitutes a critical administrative stage in electoral management, as it directly affects electoral integrity and democratic legitimacy. In Indonesia, this process remains predominantly reliant on conventional door-to-door verification methods, which face structural constraints including time limitations, excessive administrative burden, high costs, and vulnerability to procedural errors and electoral disputes. Meanwhile, the advancement of e-government and Electronic-Based Government Systems (E-Government) has created opportunities to adopt more accountable and verifiable digital identity mechanisms. This study aims to conceptualize and examine Electronic Know Your Customer (E-KYC) as an administrative governance model for verifying political party membership to strengthen electoral integrity within an e-government framework. Employing a mixed-methods approach with a sequential explanatory design, quantitative data were collected through a survey of 44 election officials at district and municipal election commissions in Central Java Province, Indonesia. Qualitative data were obtained through in-depth interviews with key institutional actors. The findings demonstrate a positive and significant relationship between the adoption of E-KYC and strengthened administrative electoral integrity, democratic public service values, and institutional readiness. Qualitative evidence further indicates that challenges to electoral integrity stem primarily from weaknesses in administrative procedures rather than from political contestation itself. This study concludes that E-KYC should be positioned not merely as a technological innovation but as an institutionalized administrative governance model, contingent upon regulatory clarity, system interoperability, and organizational capacity building.

Public Relations (PR) of the State Islamic University of North Sumatra (UINSU) is a strategic unit that manages various important documents in the institution's administrative and communication activities. However, document loan management in this unit is still done manually, making it vulnerable to data loss, late returns, and difficulty in monitoring document status. This community service research aims to design and implement an integrated web-based document loan information system in the UINSU Public Relations sector. The system was developed using the PHP programming language with a MySQL database, implementing a modern, responsive interface. The system's main features include item/document data management, loan and return recording, and real-time stock monitoring. The results of the community service show that the system is able to improve document management efficiency, reduce recording errors, and make it easier for officers to monitor loan status. This system is expected to become a document asset management model that can be adopted by other units within the UINSU environment.

A Limited Liability Company as a legal entity is required to update and adjust its corporate data in accordance with the provisions of the Company Law (UUPT). These obligations include amendments to the articles of association, changes to company administrative data, and reporting Beneficial Ownership information integrated with the Legal Entity Administration System (SABH) and the Online Single Submission Risk-Based Approach (OSS-RBA) system. This study aims to examine the juridical urgency of updating corporate data and to analyze the legal consequences of non-compliance, which may result in the blocking of SABH access and disruption of business activities. This research employs a normative legal method using statutory and conceptual approaches supported by primary, secondary, and tertiary legal materials analyzed qualitatively. The findings indicate that updating corporate data is essential for ensuring legal certainty, transparency, and corporate accountability. Failure to fulfill these obligations, including Beneficial Ownership reporting, may lead to administrative sanctions such as written warnings, suspension of SABH access, and obstacles in taxation and business licensing processes through OSS-RBA. The blocking of SABH access restricts companies from carrying out certain legal actions and may affect business continuity. In practice, notaries play a strategic role in facilitating corporate data adjustments through the AHU Online system. Therefore, greater corporate compliance and improved synchronization of legal administration systems are necessary to support legal certainty and a transparent business environment.

Public accountability is a key principle in the implementation of good governance, particularly in fulfilling the responsibilities of local governments. One instrument of this accountability is the Regional Government Administration Report (Laporan Penyelenggaraan Pemerintahan Daerah / LPPD), which is prepared annually by regional heads and submitted to the central government. This study aims to analyze public accountability in the preparation of the LPPD in Ponorogo Regency. The research employs a descriptive qualitative approach using interviews, observations, and documentation for data collection. Informants include the LPPD preparation team at the Regional Secretariat of Ponorogo Regency and Regional Apparatus Organizations (OPD) involved in providing data. The analysis uses accountability indicators including responsiveness, debate forums, coordination, autonomy, clarity of performance evaluation standards, negotiation, accountability campaigns, evaluation and feedback, and participation and responsiveness to environmental changes. The results indicate that the preparation of the LPPD in Ponorogo Regency has followed administrative procedures and is supported by the involvement of regional agencies and a digital-based reporting system. However, its implementation remains less than optimal, particularly in terms of responsiveness of regional agencies, cross-sector coordination, public accountability campaigns, and mechanisms for public participation.

The transfer of land rights through sale and purchase must be evidenced by a deed drawn up by a Land Deed Official (PPAT) as the basis for registration. However, in practice, land disputes may still arise even when the transfer has been formalized in a PPAT deed. This study aims to analyze the legal consequences of land rights transfer registration that leads to disputes, as well as the legal liability of PPAT for errors or negligence. This research employs a normative juridical method using primary, secondary, and tertiary legal materials. The approaches applied include statutory and conceptual approaches, with legal analysis conducted through grammatical, and systematic. The results indicate that errors or negligence in the preparation of deeds or registration process may result in the annulment of the sale and purchase deed, cancellation of the transfer registration, or the deed being declared legally invalid by the court. In such cases, PPAT may bear administrative, civil, and ethical liability in accordance with applicable laws and professional codes of conduct.

This research aims to conduct an in-depth analysis of the complex dynamics termed the "Digital Bureaucracy Paradox," a phenomenon that emerged significantly following the implementation of the Work From Anywhere (WFA) policy within the Regional Secretariat of Sorong City. The primary focus this study lies in the strategic dilemma faced by visionary leadership in balancing modern flexible work patterns with the obligation to enforce Civil Servant (ASN) discipline, which has historically been conventional and rigid. Amidst massive digital transformation, local-level bureaucracy is forced to adapt to work models requiring high agility, while simultaneously remaining bound by formalistic disciplinary regulatory standards. Quantitative findings indicate that although digital platforms have been effective as instruments for work instructions, the effectiveness visual supervision remains irreplaceable in maintaining the integrity of working hours, particularly regarding low scores in separating personal and professional matters during WFA. Conversely, submissions the E-Kinerja (E-Performance) system show very high level of administrative compliance, yet do not fully guarantee the quality of substantive outputs. Statistical analysis confirms that adaptive digital leadership has decisive influence on the successful implementation of the Electronic-Based Government System (SPBE). These findings offer  theoretical contribution to the study of bureaucratic behaviour within digital ecosystems and provide practical recommendations for redefining the ASN discipline from formalistic patterns toward a result-based substantive discipline. The synergy between visionary leadership and the strengthening of bottom-up accountability mechanisms through public participation is expected to realise a governance framework that is not only technologically modern but also functionally accountable in the post-pandemic era.

This research aims to analyse the role of archives as agents of change in the digital transformation of archives and as catalysts for bureaucratic reform in the era of digital government at the Sorong City Regional Secretariat. The research used a mixed-methods approach, combining a quantitative survey of 30 respondents with in-depth interviews with five key informants, and analysed the data using correlation statistics and thematic analysis. The study's results show that the digital transformation of archives is closely linked to bureaucratic reform and digital governance, and qualitative findings confirm that digitisation improves administrative efficiency, data integration, and organisational accountability. The research highlights the importance of strengthening technological infrastructure, integrating information systems, and improving the competence of the apparatus as prerequisites for the success of the digital transformation of archives. This study has limitations in its scope, involving only one local government agency and a relatively small number of respondents. Therefore, further research is recommended to broaden the scope, incorporate public service quality variables, and use a longitudinal design to examine the long-term impact of archive digitisation on the performance of bureaucratic reform and digital governance more comprehensively. These findings also provide practical contributions for local governments in designing integrated, sustainable electronic archive management policies that support effective, transparent, and responsive public services to meet the needs of modern society in the future, as well as strengthening data-driven governance.  

This study uses an integrated analysis of positive law and Islamic law at Polres Bungo to investigate the reconstruction of sanctions for juvenile offenders during the investigation stage. Empirical trends suggest a procedural and administrative orientation that may restrict substantive rehabilitation, even though Undang-Undang Nomor 11 Tahun 2012 tentang Sistem Peradilan Pidana Anak (Juvenile Criminal Justice System Act) formally adopts restorative justice, diversion, and the best interests of the child as guiding principles. Using a multidisciplinary approach that integrates statutory, theological-normative (shar‘i), and historical considerations, this study uses a normative qualitative design based on library research. The theoretical framework incorporates maqāṣid al-sharīʿah as a normative evaluation instrument, legal effectiveness theory, and punishment theories. The findings reveal a conceptual convergence between Indonesian positive law and Islamic criminal jurisprudence in differentiating criminal responsibility based on maturity and prioritizing rehabilitation over retribution. There are still differences, nevertheless, when it comes to age criteria and the classification of sanctions: Islamic law places more emphasis on moral and biological maturity (baligh and tamyīz), whereas positive law focuses on strict legislative boundaries. The predominance of formal legality over psychosocial assessment at the investigative level runs the risk of undermining rehabilitative goals. In order to maintain proportionality and child protection, this study suggests a reconstructive paradigm that operationalizes maqāṣid-based principles, combines thorough psychological evaluation, and improves diversion measures. In addition to realistically advancing the creation of a more equitable, rehabilitative, and child-centered investigative framework, the research theoretically advances the conversation about harmonizing state and Islamic law.

This study examines the implementation of Agile Governance in the development of the Integrity Zone at the Faculty of Social and Political Sciences, Universitas Riau. The study is motivated by the need for adaptive, responsive, and participatory governance to support bureaucratic reform and improve public service quality in higher education institutions. Despite ongoing efforts, the development of the Integrity Zone still faces challenges, including limited human resources, budget and facility constraints, inefficient administrative systems, and suboptimal digital service integration.This research employed a qualitative descriptive approach through observation, in-depth interviews, and documentation involving faculty leaders, the Integrity Zone team, educational staff, students, and alumni. The findings show that Agile Governance has been implemented through six indicators: good enough governance, business-driven, human-focused, quick wins, systematic and adaptive approach, and simple design and continuous refinement. Its implementation is reflected in administrative service digitalization, WhatsApp helpdesk services, consultation corners, the Complaint, Assistance, and Health Support Unit (P2K), service satisfaction surveys, integrity culture strengthening, and simplified service procedures. However, implementation remains uneven due to limited resources, inadequate digital integration, and organizational culture challenges. The study recommends strengthening digital service integration, enhancing human resource capacity, applying data-based service evaluations, and improving coordination and organizational culture to ensure sustainable and effective Integrity Zone development.

Regional Regulations (Perda) constitute a fundamental legal instrument in the administration of regional autonomy in Indonesia. This study aims to: (1) analyze the judicial review mechanism for laws that harm individuals or legal entities within Indonesia's constitutional system; (2) examine procedures for reviewing Government Regulations with implications for harm to individuals or legal entities; and (3) evaluate Perda formation procedures of the West Java Provincial Government and DPRD from the perspective of the State Administrative Court (PTUN). The study employs a normative-empirical method with a descriptive-analytical juridical-normative approach, supplemented by semi-structured interviews with representatives of Bapemperda DPRD West Java Province. Findings indicate that the Constitutional Court's judicial review mechanism is insufficiently responsive to individual remediation; judicial review of sub-statutory regulations by the Supreme Court is not optimally integrated with PTUN mechanisms; and Perda formation in West Java faces procedural constraints including budget limitations, shortage of legislative experts, inadequate substantive public participation, and institutional political dynamics. The theoretical implication affirms the need for incidental review reform within PTUN as a complement to judicial review.

This study analyzes the conceptual boundary between administrative errors and corruption offenses in village fund management and critiques the existing system of criminal accountability in law enforcement practice. Using a normative legal research method with statutory, conceptual, and case approaches, this study identifies a research gap in the absence of a systematic framework distinguishing administrative errors from criminal acts, as prior studies have focused mainly on governance and general corruption issues. The findings reveal that the lack of clear parameters leads to administrative irregularities being directly classified as criminal offenses, resulting in overcriminalization, neglect of mens rea, and inconsistency with the principles of no punishment without guilt and proportional justice. The novelty of this study lies in proposing a conceptual framework to differentiate administrative errors from criminal acts as a basis for a more proportionate criminal liability system. Accordingly, the study recommends clarifying normative parameters and reorienting law enforcement by positioning criminal law as ultimum remedium to ensure a more just, proportional, and contextual legal system.

Digital transformation in archive management is an urgent need for public service institutions, including regional hospitals. This research aims to develop a web-based digital file archiving system at the Regional General Hospital (RSUD) of Nabire Regency using the Waterfall methodology. The system is designed to improve the efficiency and effectiveness of archive management, accelerate access to information, and minimize the risk of loss or damage to physical documents. The development stages include needs analysis, system design, implementation, testing with the Black Box method, and maintenance. The results of the implementation show that the system is able to accommodate archiving needs well, improve administrative performance, and support the digitalization of hospital services as a whole. The study also emphasizes the importance of training for users so that the system can be operated optimally, as well as integration with existing hospital information systems to ensure sustainability. Thus, this web-based digital filing system is expected to be a strategic solution in supporting more modern, transparent, and accountable public services in the regional hospital environment.

The Women's Empowerment and Child Protection Office (DP3A) of Nabire Regency, Central Papua Province, faces various obstacles in recording employee attendance that was previously done manually, such as recording errors, delays in reporting, and difficulties in data recap. To overcome these problems, a web-based attendance application was developed using the Rapid Application Development (RAD) method. This method includes the stages of needs planning, prototyping, iterative system development, and continuous implementation and evaluation. The RAD approach enables fast, flexible, and responsive application development to user needs, by actively involving staff in the process of testing and refining the system. The test results show that the app is able to record attendance in person, generate accurate reports, and support staff data management in a more regular and transparent manner. Thus, this web-based attendance application is expected to improve operational efficiency, strengthen accountability, and support better administrative governance in the DP3A environment of Nabire Regency.

The main goal of developing a Website-Based Employee Attendance System with the integration of geolocation and selfies at the Central Papua Provincial Bapperida Office is to improve the accuracy and efficiency of recording employee attendance. This system is designed to verify the identity and location of employees in real-time, thereby reducing the potential for fraud while increasing the transparency of attendance data. The website developed has a simple and easy-to-use interface, allowing each employee to make a presence quickly and practically. This study reviews the latest attendance management technology with a focus on security, reliability, and ease of use. The results of the study show that a web-based attendance system with geolocation and selfie support can optimize time and resources, as well as support more accurate and integrated attendance data management. Thus, this system is expected to be a strategic solution in improving the quality of employee attendance management at the Central Papua Provincial Bapperida Office, as well as strengthening transparency and accountability in government administration governance.

Administrative capacity has long been recognized as a fundamental determinant of governmental effectiveness, yet its role in executive service delivery, particularly in relation to government protocol functions, remains conceptually underdeveloped in public administration scholarship. Existing studies on administrative capacity predominantly focus on policy formulation, implementation, and citizen-facing service delivery, while research on executive governance and executive support systems often treats internal support functions in aggregate terms. As a result, the specific contribution of protocol functions—as administrative, symbolic, and coordinative mechanisms that sustain executive leadership—has been largely overlooked. Addressing this gap, this literature review examines how administrative capacity operates within executive service delivery, with a particular emphasis on government protocol functions as an integral component of executive support and governance coordination. The primary objective of this article is to synthesize and integrate dispersed theoretical and empirical insights to reconceptualize protocol functions within the broader framework of Administrative Capacity Theory. Employing a narrative–integrative literature review approach, the study systematically selected and analyzed peer-reviewed journal articles from major academic databases published within the last five years. The literature was examined through thematic analysis and conceptual synthesis, guided by Administrative Capacity Theory as the core framework and complemented by perspectives on executive service delivery, institutional capacity, street-level bureaucracy, public service professionalism, and governance coordination. The review identifies recurring patterns indicating that effective executive service delivery depends on the interaction of individual-level capacities (professional competence, discretion, and ethics), organizational-level capacities (structures, procedures, and coordination routines), and system-level capacities (institutional arrangements and governance mechanisms).

Consular services have become a critical site of state intervention in the governance of international labor migration, particularly for migrant-sending countries such as Indonesia whose citizens depend on overseas missions for administrative protection and access to public services abroad. Despite the growing importance of consular institutions in safeguarding migrant workers’ rights and welfare, existing scholarship remains fragmented, offering limited conceptual integration of how administrative capacity shapes institutional readiness in cross-border public service delivery. Addressing this gap, this article presents a structured narrative–integrative literature review that synthesizes international peer-reviewed studies on administrative capacity, policy capacity, consular services, and migrant worker protection published in the last five years. Drawing on Administrative Capacity Theory as the core framework, complemented by Public Service Theory, Policy Implementation Theory, Street-Level Bureaucracy, and Institutional Theory, the review systematically analyzes how different dimensions of capacity configure institutional readiness in consular services. The findings reveal that institutional readiness emerges from the interaction of four interrelated dimensions: human resource capacity, organizational and procedural capacity, institutional and coordination capacity, and resource and infrastructure capacity. Rather than functioning as isolated determinants, these dimensions collectively shape how consular institutions translate formal mandates into service outcomes under conditions of transnational governance, legal pluralism, and fluctuating demand. The review further demonstrates that frontline discretion, coordination gaps, procedural rigidity, and uneven resource allocation are recurrent patterns across the literature, underscoring the dynamic and practice-based nature of administrative capacity in consular contexts. Theoretically, this article contributes to public administration scholarship by extending administrative capacity frameworks into the underexplored domain of cross-border public services and by integrating previously segmented theoretical perspectives into a coherent conceptual synthesis. By reframing consular services as institutionally embedded public service systems rather than solely diplomatic functions, the article advances understanding of institutional readiness in migrant worker protection and provides a robust analytical foundation for future empirical and comparative research in international public administration.

Official travel constitutes a routine yet strategically significant component of local government administration, closely intertwined with bureaucratic processes, public financial management, and accountability arrangements. Despite its operational importance and fiscal visibility, official travel management has received limited integrative attention in the public administration literature, and existing studies remain fragmented across procedural, financial, and governance perspectives. This article addresses this gap by providing a comprehensive literature review on administrative efficiency in official travel management within local governments, with particular attention to bureaucratic processes and cost control mechanisms. Adopting a narrative–analytical literature review design, the study employs a state-of-the-art and theory-driven synthesis of recent peer-reviewed scholarship in public administration, public financial management, governance, and related fields. The analysis integrates thematic and conceptual synthesis techniques to identify recurring patterns, relationships among key concepts, and unresolved issues in the literature. The findings reveal consistent patterns of procedural inefficiency, including administrative burden, complex approval chains, and process fragmentation, which persist even under formal cost control and accountability systems. The review further demonstrates that compliance-oriented financial controls often secure fiscal conformity without necessarily improving administrative efficiency, particularly when misaligned with bureaucratic workflows and constrained by limited administrative capacity. Governance and accountability mechanisms enhance transparency and oversight but frequently prioritize answerability over performance learning, thereby legitimizing inefficiencies rather than resolving them. By synthesizing insights from Administrative Efficiency Theory, Public Financial Management, Bureaucratic Process Theory, Administrative Capacity Theory, and Governance and Accountability perspectives, this article advances an integrative conceptual framework that explains efficiency outcomes as systemic products of interacting institutional dimensions.