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Fatma Azzahra; Salmi Wati; Andy Riski Pratama

jurnal Riset Rumpun Agama dan Filsafat 2024 Pusat Riset dan Inovasi Nasional

Islamic trade in Indonesia from pre-independence to contemporary times reflects various features, including nationalist missions, religious solidarity and Islamization. The pre-independence period was marked by nationalist and religious sentiments as a response to discriminatory Dutch colonialism. Religious solidarity is used to inspire unity and independence. After independence, the Islamic trade movement focused more on capitalizing religious organizations for the welfare of the people and da'wah. In the 1990s, the spirit of Islamization strengthened, influenced by the difficulty of access to trade resources and the search for Islamic identity amidst foreign domination. The BMT Movement, Islamic Banks, and Islamic philanthropic institutions responded to this phenomenon, prioritizing empowerment and community education. The phenomenon of the Indonesian trade movement is related to socio-political factors, such as the Dutch East Indies political system and the strength of non-indigenous trade. Islamic trade movements can be classified into two types: the pre-independence period, characterized by religious nationalism in business competition with non-indigenous groups; and post-independence, involving the consolidation of religious groups such as Muhammadiyah and NU, as well as the establishment of BMT and ZISWAF institutions. Islamic trade routes in the archipelago in the past included coastal areas, especially via sea routes which influenced the archipelago as an international trade center. The research method used is a qualitative Library Research approach with a historical-descriptive method. The research results show that the Islamic trade movement is developing in line with social and political dynamics in Indonesia.

Jose Miguel Reyes; Lea Patricia Santos; Antonino Perez

International Journal of Applied Mathematics and Computing 2024 Asosiasi Riset Ilmu Matematika dan Sains Indonesia

This paper compares various machine learning models in their ability to predict financial trends, with a focus on time-series analysis. We evaluate models such as linear regression, decision trees, support vector machines, and deep learning, measuring their performance based on accuracy, computational cost, and interpretability. Our results reveal that deep learning models offer superior accuracy but are less interpretable, while simpler models, though less accurate, provide better insight into the underlying data. This research provides guidelines for selecting suitable models based on specific financial applications.

Afif Fadhilah; Geovanne Farell; Ahmaddul Hadi; Khairi Budayawan

The usage of manual keys in door security has become obsolete due to the increasing risk of theft and loss of valuable items. Observations at the Dean’s Office of the Faculty of Engineering at Universitas Negeri Padang reveal the shortcomings of manual key systems, including the possibility of getting stuck, lost keys, and the inability to record access. TCAD (Tap Card Access Door) offers a solution by utilizing NFC and cameras to directly monitor door access. This research aims to develop TCAD that can real-time monitor door access and store usage data. The development method for TCAD follows the waterfall model, and the system is designed using PHP with the Laravel framework, JavaScript, MySQL as the DBMS, and Visual Studio Code as the editor. Test results demonstrate that TCAD with NFC and web-based monitoring simplifies access entry recording, facilitates data collection during user room access, and improves data search efficiency. With TCAD, it is expected that door security and access monitoring can be better controlled and more efficient in line with current technological advancements.

Suvriadi Panggabean; Yesika Hutahaean; Veronika Stephanie Sitanggang

Jurnal Riset Rumpun Matematika dan Ilmu Pengetahuan Alam 2024 Pusat riset dan Inovasi Nasional

In a Micro, Small and Medium Enterprises (MSMEs), business actors often do not know exactly how many goods must be produced and sold in order to get maximum profit. To find out the maximum profit and the number of products that must be produced, the simplex method in linear programming can be used. The simplex method is a method to find the optimal solution of a linear programming model with the principle of iteration. There is a tool to solve linear programs quickly, namely Lingo software that can be used to calculate many problems in a fast time. To implement this simplex method, the data taken by researchers is on MSMEs that produce Cold Drinks with the name Cold Ice. That way, the purpose of this study is to find out how much maximum profit is obtained after obtaining the optimum production amount of each product on Cold Ice in the Medan area.

Syaeful Bachri; Irma Bastaman; Nurdiana Mulyantini

Jurnal Manajemen Bisnis Era Digital 2024 Asosiasi Riset Ilmu Manajemen Kewirausahaan dan Bisnis Indonesia

The problems faced in this study include (1) How is the principle of bureaucratic neutrality in the regional elections in Banjar City, West Java in 2019? (2) How is the effectiveness of the performance of state civil servants in Banjar City, West Java in 2019? (3) How does bureaucratic neutrality in regional elections affect the effectiveness of state civil servant performance in Banjar City, West Java in 2019? This study aims to study, find out, and analyze (1) The principle of bureaucratic neutrality in regional elections in Banjar City, West Java in 2019. (2) The effectiveness of state civil servant performance in Banjar City, West Java in 2019? (3) the effect of the principle of bureaucratic neutrality in regional elections on the effectiveness of state civil servant performance in Banjar City, West Java in 2019. The method used in this study is an explanatory survey, while the technical data analysis, namely validity test, reliability test, descriptive statistics, Inductive Statistical Analysis (Inferential) with Simple Linear Regression (Simple Regression). The results of the study inform that (1) The principle of bureaucratic neutrality in the regional elections in Banjar City, West Java in 2019 has not been optimal, but after the study was conducted, it tends to be very high. The highest value is on the impartial indicator and the lowest value is on the not involved indicator. (2) The effectiveness of the performance of the State Civil Apparatus in Banjar City, West Java in 2019 has not been optimal, but after the study was conducted, it tends to be very high. The highest value is on the outcome measurement indicator and the lowest value is on the time measurement indicator. (3) The principle of bureaucratic neutrality in the regional elections has a positive effect on the effectiveness of the performance of the State Civil Apparatus in Banjar City, West Java in 2019.

Lia Marlina

Jurnal Ilmu Pendidikan 2024 Lembaga Pengembangan Kinerja Dosen

This study aims to examine the effect of social media use on student learning achievement in Fiqh subjects at MTsN 1 Pesawaran. The problem underlying this study is the tendency of students to spend more time on social media, thus ignoring their responsibilities in learning. This study uses a quantitative approach with a causal research type that aims to determine the cause and effect relationship between two variables. Data collection techniques are carried out through observation, interviews, questionnaires, and documentation. The data obtained are then analyzed using descriptive analysis and statistical analysis which include validity tests, reliability tests, and hypothesis tests. Hypothesis testing is carried out using simple linear regression analysis. The results of the study indicate that the use of social media by students is in the good and controlled category. However, the results of the statistical analysis show that there is no significant influence between the use of social media on student learning achievement in Fiqh subjects at MTsN 1 Pesawaran. Thus, it can be concluded that social media is not the main factor influencing student learning achievement in the context of Fiqh subjects at the madrasah.

Seger Santoso; Windi Alfaisa

Master Manajemen 2024 Fakultas Ekonomi & Bisnis, Universitas Nusa Nipa

This study aims to analyze the impact of the Human Development Index (HDI), inflation, and unemployment on poverty alleviation efforts in Indonesia. Poverty in Indonesia, affecting 24% of the total population, remains a serious issue in economic development despite various efforts by the government. This study employs a quantitative method with time series data analysis from 2015 to 2023. Data were obtained from the Central Bureau of Statistics (BPS) and the Coordinating Ministry for Economic Affairs of the Republic of Indonesia. The statistical tests used include descriptive analysis, classical assumption tests (multicollinearity, autocorrelation, heteroscedasticity, and normality), coefficient of determination test, and multiple linear regression analysis. The results show that the variables HDI, inflation, and unemployment have a significant impact on poverty levels. The coefficient of determination (R²) test indicates that 70.9% of the variation in poverty levels can be explained by these three independent variables. The partial hypothesis test (t-test) reveals that unemployment has the most significant impact on poverty compared to HDI and inflation. From this study, it can be concluded that improving HDI, controlling inflation, and reducing unemployment are crucial factors in poverty alleviation efforts in Indonesia. Therefore, a comprehensive and integrated approach from the government, private sector, and civil society is necessary to address poverty issues and enhance social welfare in Indonesia.  

Reigel Albert Wonatorei; Elisabeth V. Wambrauw; Lasarus Ramandey

JURNAL WILAYAH, KOTA DAN LINGKUNGAN BERKELANJUTAN 2024 Fakultas Teknik Universitas Cenderawasih

Sanoi Village and Ronggaiwa Beach are villages that are located in Waropen District and are part of the province of Papua. Along the Sanoi Village Road and Ronggaiwa Beach is a road that runs along the coastline and is an accessibility route between villages and the logistics of maritime transportation which is an economic route of the Waropen District Government so abrasion handling must be carried out immediately. The study examines the extensive calculations and advance backward coastline and also the exploitation of the local wisdom of the community as an abrasion countermeasures.The research methods used to the objectives of the study are quantitative descriptive methods, spatial analysis, time series analysis and analysis of local intelligence indicators. Quantitative deskriptive analysis is by displaying field images and presenting width changes in coastlines and coastline backward velocities throughout 2012, until 2022. Spatial analyses using ArcGIS software and field observations. Time series analysis to observe the changes in the width and backward speed of coasts by looking at the 2012 image, up to 2022. Local intelligence indikator analysis is an analysis that identifies the local abilities that communities use in performing abrasion backwardness. The results of the research showed that there was a wide change of coastline and the rate of reversal of the coastal line along the year 2012 to 2022, in which four years once counted the area of blood abrasion and the speed of retrocession of coastal lines. Based on the results of observations found that the change in coastalline occurred due to the magnitude of abrasions that occurred in Sanoi Village and Ronggaiwa Beach. However, with the knowledge of local wisdom that the community possesses, it can prevent and control abrasion by using the environment to form the traditional talud that is often referred to as the local community with the name Talud Rufia.

Sindi Melani Hasibuan; Herlinda Mansyur

Filosofi : Publikasi Ilmu Komunikasi, Desain, Seni Budaya 2024 Asosiasi Seni Desain dan Komunikasi Visual Indonesia

The purpose of this study is to describe and analyze the Tor-tor Naposo Nauli Bulung dance in Muaratai II Village, Muaratais II Village, Angkola Muaratais District, South Tapanul Administrative Region from the point of view of space, time and energy. This type of research is qualitative research conducted using descriptive methods, the research instrument is the researcher himself and supports stationery, mobile phones and flash drives. This type of research uses primary data and secondary data. Data collection techniques are carried out through literature studies, observation, interviews and documentation. The stages of data analysis are data collection, data description, data analysis, and data inference. The aspect of the space for Tor-tor Naposo Nauli Bulung Dance is 7 types of motion that have elements of line, volume, facing direction, level, vision vokus. The dominant circular line, which is found in the motion of markusors, mangidos, manartcons ritoop, and singgang. Its volume consists of large and small. The dominant facing direction forward. The level of motion consists of high, medium, and low. As well as the focus of view focuses on the direction of the fingers. The aspect of time consists of 2 elements, namely: tempo and rhythm. The dominant tempo uses a slow tempo. The dominant rhythm is slow. There are 3 kinds of power aspects, namely: intensity, pressure, quality. The element of intensity predominates is weak intensity. This dance has no stress or accent because the movement flows gently following the code of the accompaniment music.

Prayuda Putra Ariansyah; Widi Winarso; Kardinah Indrianna Meutia; Milda Handayani; Rini Wijayaningsih

Jurnal Manajemen dan Ekonomi Bisnis 2024 Pusat Riset dan Inovasi Nasional

Sambal Dadakan Bang Jali is a type of UKM culinary business located in Bekasi City. This business was founded in 2020 during the COVID-19 pandemic and at that time only the company implemented a take away strategy. This study aims to determine the effect of product quality and service quality on purchasing decisions for Sambal Dadakan Bang Jali in Bekasi City. This study uses a type of Quantitative research. The population of this study were customers / visitors of Sambal Dadakan Bang Jali in Bekasi City. The sample collection method used is Non-Probability Sampling. Purposive sampling is a sampling approach method with the hair formula and a sample of 80 respondents. Data collection by means of observation, interviews, and questionnaires, data analysis using multiple linear regression methods. The results stated that product quality has a significant effect on purchasing decisions, while service quality has a significant effect on purchasing decisions and then simultaneously product quality and service quality affect purchasing decisions.

Aguswan Rasyid; Sadri Sadri; Lusiana Lusiana

Jurnal Manajemen dan Pendidikan Agama Islam 2024 Asosiasi Riset Pendidikan Agama dan Filsafat Indonesia

The Koran is one of the holy books that Allah revealed to humans. The purity of the Koran will always be preserved until the end of time. The maintenance of the purity of the Qur'an cannot be separated from the innovations created by the Rasyidin Khulafa'. This research aims to reveal the innovations and ideas of the Rasyidin khulafa' in maintaining the originality of the Koran. The results of the study show that the innovation of the Rasyidin khulafa' in maintaining the originality of the Qur'an was realized in the form of unification and codification of the Qur'an in one mushaf during the time of the caliph Abu Bakr, re-codification of the Qur'an, copying it into several manuscripts and Uniformizing the punctuation of the Qur'an during the time of Caliph Usman bin Affan and giving honors (lines) to the Qur'an during the time of Caliph Ali bin Abi Talib. It is hoped that this study can provide motivation to scholars and ulama in particular and Muslims in general to continue to innovate in Al-Qur'an studies so that Islamic teachings originating from the Al-Qur'an are felt to be relevant for all times and generations and can provide solutions. to the problems faced by the people.

Nunung Nurhasanah; Ageng Saepudin Kanda S

Intellektika : Jurnal Ilmiah Mahasiswa 2024 STIKes Ibnu Sina Ajibarang

The development of social media from time to time continues to be in the spotlight for domestic and foreign audiences, this is in line with the times which continue to accelerate due to the creation of new things, including social media. The development of social media continues to be important in human society for the development of change from before and becomes the public's own assumptions. Social media is currently controlled by teenagers who follow the latest trends regarding social media and one of the social media which is currently in the spotlight and is popular with many people, especially teenagers, is the social media Instagram which is being consumed by everyone, especially by teenagers. teenage students who keep up with the times and the development of  Instagram which has entered all parts of the world, including Indonesia.Currently, Instagram users have reached 104.8 million+, with this value Indonesia is the fourth most used Instagram in the world. The large number of Instagram users is not only among women or teenagers, but based on gender, men dominate global Instagram users aged 18 years and over with a proportion of 50.3%, while women are 49.7%. As for Instagram became the social media application with the fourth most users in the world as of October 2023 according to We Are Social. Its position is below Facebook, YouTube and WhatsApp.Among the people, Instagram is no longer foreign, now more people use Instagram to get the latest and most up-to-date information. Not only that, people can also get entertainment from Instagram

Diana Langgeng Mustikawati; Fahmy Zuhda Bahtiar

Intellektika : Jurnal Ilmiah Mahasiswa 2024 STIKes Ibnu Sina Ajibarang

At this time technology can no longer be avoided, various sectors can take advantage of it, including the education sector. The way that can be utilized is by using learning media during the learning process because it will create a comfortable, enjoyable and interesting atmosphere to obtain maximum results. The aim of this research is to explain and identify the influence of using audio-visual learning media on vocational school student learning outcomes. This research aims to determine the effect of audio-visual learning media on vocational school student learning outcomes. To get what is desired, a quantitative research approach is used with experimental types and a Quasi Experimental research design. Data is calculated using statistical calculations (SPSS). In this research, simple linear regression analysis and t test were used. Testing the hypothesis with the t test obtained a t count value of 10.733 it means t hitung > t table (10.733 > 1.699) and significance (0.000 < 0.05) so it can be concluded that there is an influence of Audio Visual Learning Media on Vocational School Student Learning Outcomes.

Suaidi Suaidi

Journal of Student Research 2024 Pusat Riset dan Inovasi Nasional

Education and human life cannot be separated, because education as a determinant of the direction of human life, the higher human education will show the higher quality of human life and vice versa. In line with the development of education, however, there are still people who reject the progress of education because they believe that the development of the times is not a guarantee for the realization of independence and peace of mind. This research aims to raise the issue of education development in Baduy community of Leuwidamar District, Lebak Regency, Banten Province. The Baduy community consists of groups, Inner Baduy, Outer Baduy and Muallaf Baduy, the three of them have their own uniqueness, for the Inner Baduy community they reject various forms of modernization, while the Outer Baduy community they accept although there is still a classification between what is accepted and what is rejected, while the Muallaf Baduy community totally accepts the development even their lifestyle is not like the lifestyle of urban communities, in terms of their children's education some of them have enjoyed higher education.

Husna Husna; Riri Fitria; Taufiqurrahman Taufiqurrahman

Jurnal Budi Pekerti Agama Islam 2024 Asosiasi Riset Ilmu Pendidikan Agama dan Filsafat Indonesia

The discussion in this research is, what is the quality of the hadith and students' understanding of the hadith regarding the prohibition of sleeping after Asr prayer that applies to students at the Madinatul Munawwarah Islamic Boarding School, Bukittinggi. The author limited the research informants to students who had ranks one to ten at the Tsanawiyah and Aliyah levels. The aim of writing this research is to determine the quality of the sleep prohibition hadith that applies to students at the Madinatul Munawwarah Islamic Boarding School, as well as the students' implementation of the sleep prohibition hadith after the Asr prayer. This research uses a qualitative type of research using a sociology of knowledge approach. This research is field research. This was taken with the aim of finding out the hadith on the prohibition of sleeping after the Asr prayer that applies at the Madinatul Munawwarah Islamic Boarding School and knowing the quality of the hadith on the prohibition of sleeping after the Asr prayer. Based on the data obtained, there are three hadiths regarding the prohibition of sleeping after Ashar prayers that apply at the Madinatul Munawwarah Islamic Boarding School. The first hadith is narrated by the As-Shuyuti Book which is of dhaif quality and has many lines of narration so that the hadith is at the hasan lighairihi level, the second hadith narrated by Ath-Thabrani is included in the group of gharib ahad hadiths, and the third hadith explains the virtues of using time in the afternoon, and this hadith is found in the book of Imam Muslim and is of authentic quality. The hadith regarding the prohibition of sleeping after the Asr prayer is of dhaif quality but can be practiced by santriwan and female students by participating in various activities such as extracurriculars and other useful activities, and the hadith can be practiced in matters of fadhailul charity, in terms of motivating.

Agus Sutrisno; Annisah Annisah; Suryadi Hadi

Bumi: Jurnal Hasil Kegiatan Sosialisasi Pengabdian kepada Masyarakat 2024 Asosiasi Riset Teknik Elektro dan Informatika Indonesia

The recruitment and selection activities for prospective partners at BPS (Central Statistics Agency) involve a process of seeking and acquiring applicants capable of collaborating with government institutions. Various recruitment and selection methods for BPS partner candidates are commonly employed by government agencies, including job postings, employee recommendations, collaboration with universities, advertisements, and so forth. However, with the current technological advancements, the internet has become a widely used medium for job seekers. One of the methods in use today is through the use of applications. The effectiveness and efficiency of using applications in the recruitment and selection of BPS partner candidates aim to determine how well these applications perform in the process at the BPS Palu Central Statistics Agency. This research is qualitative in nature with a descriptive approach. Data collection techniques involve observation and interviews with prospective BPS partners in Palu. The results of these methods indicate that the effectiveness and efficiency of using applications in the recruitment and selection process for partner candidates are highly effective. This is evident in the significant number of applicants who register and the smooth execution in line with the application's usage. Prospective partners are targeted accurately, understand the program, adhere to timelines, and bring about tangible changes. Any shortcomings, issues, or obstacles in using the application can be resolved effectively, although challenges such as server website downtime need improvement to optimize the application for recruiting BPS partner candidates.

Ratna Puspita Dewi; Peri Puarag

The Kacirebonan Palace in Cirebon City, known for its Javanese culture, houses a unique settlement surrounded by the Balutanti Fort. Baluarti Keraton Kacirebonan blends Chinese, Colonial, and Traditional-era buildings, preserving Javanese customs and procedures. However, challenges such as lack of authority, unclear preservation concepts, reliance on government subsidies, conflicts of interest, and low community participation hinder its preservation. This study uses Combined Strategies, combining Historical Research and Qualitative Research, to analyze objects from the past and examine their relationship with architectural design. Data sources include inscriptions, writings, and local experiences. Palaces often change over time, maintaining their architectural style by comparing new buildings with old ones. The roof shape, openings, and columns of new buildings often resemble those of the old building. The chessboard pattern, used for small towns with defense, agriculture, and trade functions, is also prevalent. Social factors and cultural influences significantly influence the spatial layout of a settlement. The Kacirebonan Palace complex, located southwest of Kasepuhan Palace and 500 meters south of Kanoman Palace, spans 46,500 square meters and features a Chinese-mixing style, Colonial, and Traditional era building. Baluarti settlement, part of the palace area, has a grid pattern with small, narrow roads, following the Palace's tradition. Baluarti, a Javanese settlement, is a residence for nobles, high-ranking priyayi, and courtiers of the Kacirebonan Palace. The settlement is characterized by a magersari system, where the king gives land for Abdidalem''s residence. The social status of the Baluarti community is derived from its family line, with most citizens having titles obtained from the king. Keraton Kacirebonan''s architecture blends Colonial, Chinese, and Javanese styles, while religious beliefs, social status, and the traditional magersari system influence the Baluarti settlement's layout.

Naufal Hafizh Basuki; Muhammad Hafizh Heryanto

Jurnal Rumpun Ilmu Bahasa dan Pendidikan 2024 Asosiasi Periset Bahasa Sastra Indonesia

Technological developments are growing rapidly in line with the times. Technology is an important need today. This is because early childhood education is for children aged 0-6 years, early childhood education has a very important role in developing children's personalities and preparing children to enter a further level of education because technology is needed for many purposes. Technology is very easy to obtain because some prices are cheap and some are expensive according to the user's economic needs. This research uses descriptive research methods, namely by creating a detailed description of the condition of a subject or object. Gadgets are media that are used as modern communication tools. Gadgets make human communication activities easier. Now communication activities have developed even more advanced with the emergence of gadgets. Excessive use of gadgets will have a negative impact on children's social and emotional development. The bad impacts of using gadgets on children include children becoming closed individuals, sleep disorders, liking to be alone, violent behavior, fading creativity, and the threat of cyberbullying. This research uses a descriptive research method, namely by creating a detailed description of the condition of a subject or object. Descriptive research focuses on solving real problems as they existed at the time the research was conducted. In education, descriptive research works more for practical solutions than for the development of science

Ayu Wandira; Fadilatun Nufus; Nur Kholisah; Riki Gana Suyatna; Silviah Silviah

Journal of Management and Social Sciences (JIMAS) 2024 Sekolah Tinggi Ilmu Administrasi (STIA) Yappi Makassar

Digital marketing is promotional activities and market search through online digital media by utilizing various means such as social networks. The aim of this research is to increase knowledge and skills about digital marketing, especially social media, for Micro, Small and Medium Enterprises (MSMEs) business people to increase their sales and profits. Online marketing is suitable for new businesses or ventures. Of course it is cost effective, because you don't have to place products/services, can be controlled yourself without having to recruit employees, unlimited time or working hours, and has a wide market reach, because online marketing is supported by the presence of websites or social media (Facebook, Instagram, WA, etc.) and this research is also aimed at proving that there is an influence of digital marketing on the sales performance of Durenstory Serang MSME products. This research uses quantitative methods with a survey approach. Research data was obtained through a questionnaire distributed to 10 respondents who were Durenstory customers. Data were analyzed using simple linear regression analysis. The research results show that digital marketing has a positive and significant effect on the sales performance of Durenstory Serang MSME products. This means that the better the implementation of digital marketing, the higher the sales performance of Durenstory products. Based on the results of this research, it can be concluded that digital marketing is an effective strategy for improving the sales performance of MSME products. Therefore, MSMEs need to implement digital marketing strategies appropriately and sustainably.

Ageng Kanda Saepudin S; Rian Abdul Rohman

Jurnal Bintang Manajemen (JUBIMA) 2024 Pusat Riset dan Inovasi Nasional

This study aims to analyze consumer responses to the queue phenomenon that occurs at Cipatik Public Fuel Filling Station (SPBU). Queues at gas stations are often a major concern for consumers, affecting customer satisfaction and the operational performance of gas stations. This study identifies the main factors that influence consumer response to queues, focusing on queue cases, waiting time, and consumer feelings regarding service. The research method used a quantitative approach through a consumer survey involving a representative sample of Cipatik gas station users. Data was collected through a questionnaire covering aspects such as consumer perception of service speed, queue efficiency, and overall satisfaction level. The results of data analysis show that there is a lack of consumer satisfaction with the queues that occur at Cipatik Service Station, West Bandung Regency. Therefore, it is necessary to improve queue management by the gas station. The addition of filling pump lines needs to be addressed so that the service level can increase. In addition, shorter waiting times and a more efficient service experience are considered by consumers as key factors in increasing their satisfaction. The findings of this study provide valuable insights for Cipatik Service Station management and relevant stakeholders to improve queue management and increase customer satisfaction. The practical implications of this study can assist policy makers in developing more effective operational strategies to address queuing issues and improve consumer experience at the gas station.