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The purpose of this study is to determine the effect of service quality, hotel facilities and prices on customer satisfaction at Hotel Noormans Semarang. Research data obtained through documentation and questionnaires. The sample used in the study was 125 respondents. The data obtained were processed using descriptive analysis and quantitative statistical analysis. The data analysis technique used is multiple linear regression analysis, model testing and hypothesis testing. The results of the analysis show that partially and simultaneously the variables of service quality, hotel facilities and prices affect customer satisfaction at Noormans Hotel Semarang

The quality of service at hospitals must always be improved to provide the best service to people in Indonesia. In accordance with Permenkes Number 82 of 2013 it states that every hospital is required to implement and develop a Hospital Management Information System (SIMRS). The Hospital Management Information System (SIMRS) is very important to do to support the efficiency of the management process in hospitals starting from information to patients, data, data processing and all activities in the hospital. By implementing a Hospital Management Information System, it is necessary to know how it is applied in improving the quality of health services in Indonesia. This research was conducted with literature reviews and journal searches using Google Scholar. The research results show that the implementation of the Hospital Management Information System (SIMRS) can improve the quality of health services because it facilitates the management activities of health service institutions.

Air transportation is people's main choice for traveling long distances in a short time so that it is more effective and efficient both for business purposes and urgent needs. Air transportation users make companies work extra to improve the quality of service to customers who are satisfied with the services that have been provided. Companies must be able to continue to read or find out what customers need to achieve the maximum possible level of customer satisfaction. The importance of customer satisfaction can provide benefits, including closer and harmonious company and customer relationships. The existence of this study aims to determine the effect of service quality Check-in Counter on Lion Air airline satisfaction at Jenderal Ahmad Yani Airport, Semarang. This study uses a quantitative research method, where the population used is the number of Lion Air passengers for 2 months and the sample taken is 100 passengers. The sampling technique in this study was to use a purposive sampling technique. research instrument using a type of Likert scale. The results showed that the quality of check-in counter service had an effect on passenger satisfaction. This is evidenced by the results of the t test where the  t_hitung  is 14.879 >  t_tabel 1.660 with a significant value of 0.000 < 0.05. For the coefficient of determination (R2) 69.3% the satisfaction variable can be explained by the service quality variable with a difference (100-69.3%) 30.7% influenced or explained by other variables not included in the study.

The PDAM service tariff covers the cost of water treatment, infrastructure management, and services to customers. In PDAM Magelang City, there are several public service tariffs, namely the service of drinking water needs to customers, new connection services, payment of drinking water accounts, water quality inspection services, and water tank services. In this case the author will discuss the public service tariff in the new connection service of PDAM Magelang City.For the research method in this case, the author analyzes the data from the research conducted using descriptive analysis method in which data from interviews and document studies are processed and analyzed to provide an overview of the factors that determine the new connection service tariff at PDAM Magelang City.The new connection service tariff of each PDAM is different, the PDAM Magelang City tariff is based on the customer class which has IV customer groups with different tariffs. The tariff for class I is lower and the tariff will be higher for each class II and so on. Classes are adjusted to the type of house, land area, building area, type of building, type of floor, and type of roof used. The factors for determining the tariff for new connection services at PDAM Magelang City are seen in terms of financial and non-financial factors. In terms of financial factors, it consists of registration fees, drawing planning fees, connection permit fees, transportation costs and construction costs of service and persil pipes. While in terms of non-financial factors in the form of inclusion of new prospective customers on the criteria of the group that has been determined.

The Indonesian government continues to make positive efforts in dealing with reducing food insecurity and food inflation that is occurring in Indonesia. This is evidenced by the existence of a social assistance distribution activity program in the form of BAPANG (Foodstuffs) to KPM (Beneficiary Families) throughout Indonesia. One of the POS Indonesia Branch Offices that performs distribution services is the Surabaya 60000 Main Branch Office. By carrying out a mature and structured preparation stage, KCU Surabaya 60000 is able to distribute BAPANG social assistance to the fullest. This is evidenced by the total disbursement of 137,879 BAPANG realizations out of a total allocation of 137,879 in phase 1 distribution and as many as 136,388 realizations of distribution out of a total allocation of 137,879 BAPANG in stage 2. Although it can be said that the distribution of BAPANG carried out by KCU Surabaya 60000 has been maximized, it is still there are a number of things that need to be improved so that the maximum amount of BAPANG distributed to KPM (Beneficiary Families) can be maximized.

Penelitian ini dilakukan di Toserba Yogya Grand Karawang. Toserba Yogya merupakan salah satu mall supermarket yang ada di Kota Karawang dengan jumlah pelanggan yang cukup banyak. Toserba Yogya Grand karawang dalam melayani konsumen yang mengantri untuk melakukan transaksi pembayaran di kasir selama ini memerlukan waktu yang relatif lama sehingga antrian menjadi panjang. Jika antrian panjang, akibatnya konsumen akan merasa tidak nyaman. Analisis dengan menggunakan sistem antrian metode tingkat aspirasi menunjukan bahwa jumlah kasir di Toserba Griya Yogya Grand Karawng ini harus ditambah, yaitu dari yang semula hanya ada pelayanan dengan 7 kasir, menjadi 12 kasir pada waktu-waktu sibuk yaitu pada hari Sabtu dan Minggu dari pukul 17.00 hingga pukul 21.00. Hasil penelitian ini merekomendasikan kepada Toserba Yogya untuk menambah 4 pelayanan kasir menjadi 12, dengan tujuan agar pelayanan kepada pelanggan dapat lebih efektif.

Jual beli online telah banyak memasuki dunia kampus terdapat fakta yang menunjukkan bahwa pelanggan Tokpedia masih ada yang kurang puas dalam kesesuaian gambar dan kualitas produk sehingga tidak melakukan pembelian ulang yang tentunya akan berpengaruh terhadap keputusan pembelian. Penelitian ini bertujuan untuk membuktikan ada tidaknya pengaruh citra merek dan kualitas produk E-Commerce Tokpedia terhadap keputusan pembelian pada mahasiswa Program studi Manajemen Fakultas Ekonomi dan Bisnis UBP Karawang. Metode penelitian yang digunakan dalam penelitian ini adalah pendekatan kuantitatif jenis asosiatif. Populasi pada penelitian ini adalah mahasiswa Program studi Manajemen Fakultas Ekonomi dan Bisnis UBP Karawang yang menggunakan e-commerce Tokopedia. Sampel yang digunakan untuk penelitian ini adalah sebanyak 133 responden. Teknik pengumpulan data menggunakan angket (kuesioner). Hasil dari penelitian ini yaitu ada pengaruh citra merek E-Commerce Tokopedia secara parsial terhadap keputusan pembelian pada Mahasiswa, ada pengaruh kualitas peroduk E-Commerce Tokpedia secara parsial terhadap keputusan pembelian pada Mahasiswa Program studi Manajemen Fakultas Ekonomi dan Bisnis UBP Karawang. Citra merek dan kualitas pelayanan E-Commerce Tokpedia secara bersama-sama berpengaruh terhadap keputusan pembelian pada mahasiswa Program studi Manajemen Fakultas Ekonomi dan Bisnis UBP Karawang.  

In this digital era, the Perusahaan Listrik Negara (PLN) continues to innovate in meeting people's electricity needs by presenting an application called PLN Mobile. This application is a digital-based electricity needs service provider application developed directly by PLN. On an ongoing basis PT PLN continues to provide feature updates and various other services to customers since this application was launched. The PLN Mobile application has various features, such as buying tokens (prepaid customers), paying electricity bills (postpaid customers), complaints about electricity, marketplaces, etc. With the PLN Mobile application, it helps meet people's electricity needs online without having to go to the PLN Customer Service Unit office.

Bank merupakan lembaga keuangan yang berperan penting bagi perekonomian Indonesia pada masa ini, kegunaan perbankan semakin meninggi karena semua dapat dilakukan menggunakan Handphone, Internet Banking, Mesin ATM, dan Teller di kantor cabang bank. Dari mulai kebutuhan sehari sehari dan menggunakan untuk transaksi dengan sesama pengguna bank yang sama atau yang lainnya. Etisnya, sudah seharusnya lembaga perbankan tersebut menjaga data privasi para nasabah yang menggunakan layanan mereka. Namun, tidak dapat dipungkiri adanya kasus kebocoran data yang salah satunya dialami oleh PT. Bank Syariah Indonesia dan tentunya melanggar prinsip data security, data privasi, dan etika. Adanya motif pencurian data menyebabkan hilangnya kerahasiaan, privasi, ketersediaan, dan integritas terhadap PT. Bank Syariah Indonesia serta menyebabkan kerugian baik berupa materiil maupun non materiil. Penelitian ini bertujuan untuk penerapan perlindungan hukum bagi konsumen PT. Bank Syariah Indonesia serta tanggung jawab pelaku usaha terhadap konsumen pada pelayanan perbankan pada PT. Bank Syariah Indonesia. Dengan mengangkat masalah ini diharapkan agar kita semua dapat lebih sadar akan risiko serangan siber yang mengancam industri perbankan, termasuk perbankan syariah.

Muhammadiyah Ponorogo General Hospital is one of the private hospitals in Ponorogo Regency. At this time the Muhammadiyah Ponorogo General Hospital has received Plenary accreditation from the Indonesian Hospital Accreditation Institute (LARSI). The problem that is often faced by hospitals is that there is a lot of waste that occurs in the service process at the Eye Polyclinic of RSU Muhammadiyah Ponorogo. The most critical level of waste for eye polyclinic services is waiting with a weighting value of 4.00, waste inventory with a value of 3.16, waste overproduction with a weighting value of 3.00, waste defects with a weighting value of 2.91 , waste inappropriate processing with a weight value of 2.66, waste unnecessary motion with a weight value of 2.58, waste transportation with a weight value of 1.41, and waste underutilized abilities of people with a weight value of 2.25. The initial activity time before the repair was 14,677 seconds or 244 minutes (4 hours) and after the repair was reduced to 6,577 seconds or 109 minutes (1 hour 61 minutes). The highest waste is waiting, namely doctors often do not come on time and there is a lack of nurses or pharmacists in the pharmacy with a Risk Priority Number (RPN) score of 252 and 224. Recommendations for improvement that can be proposed are adding doctors to the eye poly department to reduce doctor delays because there are surgery schedules that often collide with the schedule for opening eye poly services and adding medical personnel to the pharmacy department, to reduce queues you can use a drug delivery application that can be accessed by patients without having to queue again at the hospital.

AUTO2000 Basuki Rahmat is one of the branches dealer Toyota, which is located in the city of Surabaya, is engaged in services such as sales, maintenance, repair and supply of Toyota spare parts whose management is fully handled by the Astra Group. The company always strives to provide fast and accurate service, but customers spend quite a long time waiting because the car service process is relatively long. The long service time is caused by an unorganized operational system that causes waste (waste). Based on these problems, it is necessary to analyze Basuki Rahmat's car service services at AUTO2000 using the concept lean service by using the method value stream mapping, fishbone, and 5 whys. The research results obtained weight waste motion or transportation of 0.1481; waiting or delay of 0.1325; incorrect inventory of 0.1273; lack of customer’s focus of 0.1195; defect of 0.1065; duplication of 0.0935; overproduction of 0.0779; unclear communication of 0.0675; underutilized employees of 0.0675; And variation of 0.0597. Research recommendations that can be proposed to reduce waste including repairs layout, adding monitors on the service floor for matters of sending and receiving information, increasing the number of mechanics, making plans booking with different hours, making and applying the system tracking of the presence of the tool. Therefore, lead time the initial service service process of 170 minutes becomes lead time 128 minutes.

Education is a human right that everyone must have, without exception for children with special needs, especially children with autism. Usually the education that autistic children get is only in special schools (SLB), and the costs incurred for this education are not small but are much more expensive than the regular school system. The effect is that many autistic children cannot experience the world of education because of their parents' economic factors. This research summarizes several problems, namely "How is the implementation of educational services for children with autism at SLB C Santa Lucia Pematang Siantar? The research methodology used is a qualitative approach and then outlined in the descriptive method. Data collection was carried out by observation and direct interviews regarding the service activities carried out by SLB C Santa Lucia Pematang Siantar. Sources of information in this study amounted to 3 people, consisting of 3 men.

Pelayanan kesehatan merupakan penentu kesehatan seseorang dan yang menjadi perhatian para masyarakat untuk meningkatkan derajat kesehatan masyarakat. Pada saat ini, kesehatan sangat penting dalam menggambarkan profil kesehatan masyarakat di suatu daerah. Tujuan dari literature review ini adalah untuk mengetahui bagaimana pemanfaatan pelayanan kesehatan masyarakat di puskesmas wilayah pesisir sudah berjalan dengan baik atau tidak. Penelitian ini menggunakan metode studi literatur dengan cara mengumpulkan data-data dari jurnal yang berhubungan dengan judul  pada data base google dan googke scholar. Tahun publikasi sumber yang digunakan yaitu 5 tahun terakhir antara tahun 2018-2023. Hasil dari literature ini yaitu terdapat hubungan pengetahuan, sikap, fasilitas, perilaku individu, aksebilitas terhadap pemanfaatan pelayanan kesehatan dipuskesmas daerah pesisir. Dan terdapat penghambat seperti akses pelayanan yang cukup jauh untuk dijangkau, pelayanan puskesmas yang kurang memadai, kurangnya menariknya mutu pelayanan yang ada dipuskesmas dan masih ada hal lainnya, sehingga masyarakat pesisir kurang memanfaatkan pelayanan kesehatan di puskesmas yang sudah ada.

Air merupakan kebutuhan utama pada kehidupan manusia. Karena dua pertiga tubuh manusia dipenuhi oleh air. Kegiatan manusia yang menguras cairan salah satunya dari keringat membuat manusia perlu untuk terus mengkonsumsi cairan. Terminal Penumpang Gapura Surya Nusantara menyediakan air keran siap minum bagi penumpang sehingga penumpang tidak dehidrasi. Namun air keran siap minum yang ada di Terminal Penumpang Gapura Surya Nusantara memiliki instalasi yang salah sehingga tidak bisa dikonsumsi. Penelitian ini menggunakan metode survey lapangan dengan evaluasi sehingga menemukan rancang bangun yang tepat agar air keran siap minum bisa digunakan kembali. Hasil penelitian memisahkan antara tangki air dan pipa pelayanan domestik dengan pelayanan air konsumsi. Hasil uji kualitas air keran siap minum menunjukkan angka yang memenuhi baku mutu air minum sesuai dengan Peraturan Menteri Kesehatan RI Nomor 492/MENKES/PER/IV/2010 pada pasal 3 nomor 1.

The health industry in the Depo City area experiences continuous development from year to year, this causes competition to maintain and increase patient trust to become increasingly difficult. Setya Bakti Mother and Child Hospital as one of the industries engaged in health services feels the impact of competition in the health service industry. Retaining patients is the main thing that must be done. to increase patient satisfaction can be pursued in various ways including by improving the quality of service. A service is said to be satisfied by the patient if the service provided is in accordance with expectations and does not cause dissatisfaction. In this study aims to determine how much influence the quality of service on patient satisfaction. This type of research is quantitative with a cross-sectional design. The technique used in this study is probability sampling with an accidental sampling approach with a total of 93 respondents. It is known that simple linear regression analysis in this study is obtained. Based on the results of the research, the simple linear regression equation is obtained as follows Y = 3.854 + 0.092 X calculated t value of 2.119. at Degree of Freedom (df) = n-2, df = 93-2 = 91, then a t table of 1,984 is found. Then it can be seen that t count > t table (2.119> 1.984). So it can be concluded that Service Quality (X) can have a positive effect on patient satisfaction (Y).

This study aims to analyze the effect of service quality and facilities on patient satisfaction at Kasih Bunda Medika Clinic. The research approach used in this study is quantitative statistics by collecting primary data through questionnaires. The sample of this study were 50 patients who were treated at the Kasih Bunda Medika Clinic using an accidental sampling technique. Data analysis used descriptive statistical techniques. SPSS Statistics 25 software was used to test data statistics, multiple regression analysis, and hypothesis testing. The results showed that partially, service quality had a positive and not statistically significant effect on patient satisfaction, while service facilities showed a positive and statistically significant effect on patient satisfaction. patient. Simultaneously, it shows that the quality of services and facilities has a positive and significant effect on patient satisfaction.

This study aims to analyze the influence of service quality, price and the location of the success of the Akang Squeeze Orange Ice business in JIn.Cendrawasih, Pasir Putih Village, South Jambi District, Jambi City. The sampling method used is purposive sampling method. The sample in this study were 98 customers from Akang Peras Jeruk Peras and then an analysis was carried out on the data obtained using quantitative and qualitative data. Methods of data collection by conducting interviews, questionnaires, and observation. Testing the hypothesis using the t test shows that the three independent variables studied proved to have a significant partial effect on the dependent variable of business success.

This study aims to determine the effect of the implementation of the KIS Program policy on improving the quality of public health services at the UPTD Pammana Health Center, Pammana District, Wajo Regency. The type of research used in this research is survey research, namely a collection of information that is carried out by compiling a list of statements submitted to respondents in the form of a sample from a population, with the main data collection technique being a questionnaire with a quantitative approach method. The results showed that the Policy Implementation of the KIS program at UPTD Pammana Health Center, Pammana District, Wajo Regency, was at an ideal score of 1,089. This generally illustrates that the Policy Implementation of the KIS program at the UPTD Pammana Health Center is in a good category. Meanwhile, the quality of health services at the UPTD Pammana Health Center, Pammana District, Wajo Regency, is at an ideal score of 1,393 which generally illustrates that the quality of health services at the UPTD Pammana Health Center is in the very good category. Overall the implementation of the Healthy Indonesia Card program policy contributed strongly to improving the quality of public health services with a total of r = 0.637. There is a positive and significant influence between the implementation of KIS program policies on improving the quality of health services at the UPTD Pammana Health Center, Pammana District, Wajo Regency.

Pemerintah daerah sebagai pihak yang diberi wewenang menjalankan kegiatan pemerintahan, pembangunan, dan pelayanan kepada masyarakat, serta berkewajiban untuk menyampaikan laporan pertanggungjawaban keuangan daerahnya dalam bentuk laporan keuangan yang disusun berdasarkan Pernyataan Standar Akuntansi Pemerintahan Nomor 1 tentang Penyajian Laporan Keuangan. Pemeriksaan internal pelaksanaan keuangan yang ada di daerah selain mengawasi urusan kas atau uang, juga mengawasi penerapan rencana, kegiatan dan pengelolaan perencanaan yang dibuat oleh pemerintah daerah melalui efektifitas dan efektivitasnya yang selanjutnya dapat mempengaruhi kesehatan dan kinerja keuangan daerah. Pemantauan ini dapat dilakukan oleh otoritas di bidangnya untuk laporan pelaksanaan anggaran yang transparan dan akurat. Sampel pada penelitian ini yaitu laporan keuangan pemerintah daerah Kabupaten Tegal periode 2020 hingga 2022 dengan menggunakan metode analisis deskriptif, dimana dengan menghitung rasio-rasio yang digunakan untuk mengukur kinerja keuangan pemerintahan. Pada rasio desentralisasi fiskal Pemerintah Kabupaten Tegal menunjukkan bahwa pemerintah daerah tersebut belum masuk dalam kategori sebagai daerah yang mandiri dikarenakan pada hasil perhitungan rasio tersebut terlihat bahwa rasio desentralisasi fiskal mengalami fluktuasi setiap tahunnya dan rata-ratanya berada pada kategori rendah, ini dapat diartikan bahwa pemerintah daerah belum mampu mengelola sumber-sumber Pendapatan Asli Daerahnya dengan baik.

Researchers focused on the implementation of OSS (Online Single Submission) system in managing Micro Small and Medium Enterprises (MSMEs) in Ambulu Village, Sumberasih District, Probolinggo Regency, seeing that there are still business actors in those area who do not yet have license to do business. This research or study aims to identify and analyze the implementation of Online Single Submissio in facilitating services for making business licenses for MSMEs in Ambulu Village, Sumberasih District, Probolinggo Regency. The research method used is qualitative descriptive method. Data collection techniques in research are interviews, and observation techniques. Based on researched, business licensing service on Ambulu Village already running well but, there are still problem faced, namely that there are still some business actors who lack information regarding the business licensing process.