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This study aims to identify the service attributes that are important to consumers using the servqual integration method and cartesian diagrams. With the help of the SPSS tool, 120 respondents were surveyed. The results show that the quality of service provided by Tirta Moedal Water Company is good, with an average performance score of 3.5 on a scale of 1 to 5. The dimensions that need to be improved are responsiveness and empathy. These attributes include the process of handling complaints, providing information during maintenance, the speed of responding to customer complaints, the ability of employees to listen to customer complaints, and the availability of consultation and complaint services for consumers. This study is expected to help improve service quality and maintain existing attributes.

Individual Competency describes a characteristic or ability possessed by each employee in carrying out work. Of course, paying attention to existing factors and indicators can create quality competencies and improve employee performance. By using the literature study method, it is hoped that we will be able to analyze individual competencies accurately according to data from existing sources. So in this case, the development of human resources within the company will be of high quality. This article describes individual competencies which include the relationship between employee performance and motives, traits, self-concept, knowledge and skills, and the benefits for the company and employees. This material is designed to help employees develop their ability to develop, increase resilience, ability to face problems and develop skills in innovation and improve their individual performance. With individual competency, employees can shape their personality and increase employee knowledge, and employee skills will have a positive impact on maximizing company productivity.

Leadership is the process of influencing other people, subordinates, or followers to achieve the organization's desired goals. In general, leadership can be divided into three leadership models practiced by managing companies. Each model has its own uniqueness; some are closely related to the nature or character of the person, and some even arise as a result of the learning process. Realizing the importance of the role of a leader in achieving the goals of an organization, it can be said that the success or failure experienced by most organizations is determined by the quality of leadership played by the leader of the organization. This training partner aims to increase the employees' understanding and abilities as leaders in the company's divisions. Through this training, it is hoped that employees will be able to increase work morale within themselves and their team members, become effective leaders, and create synergistic collaborations. Through training, it is hoped that one can maximize one’s leadership abilities to become a good leader, intelligent, critical, strategic, able to face challenges, and focus on goals.

Financial performance reflects the quality of the company may be at risk. The pandemic has resulted in various sectors, including a decline in profits. The acquisition business development strategy is used to survive in a condition. Acquisition is the process of taking over ownership resulting in the transfer of control. The research objective analyzes the differences in banking financial performance before and after being acquired by the acquiring company. Financial performance is observed from liquidity with current ratio, solvency measured debt to total asset ratio, profitability measured return on assets, activity measured total asset turnover, and market measured earnings per share. Data after being collected is processed descriptive statistics and normality tests so as to find normally distributed data will be tested through paired sample t-test while data that is not normally distributed is tested by the Wilcoxon signed rank method. The average descriptive statistical results after experiencing an increase in performance. The results of hypothesis testing show that there is a difference in significant improvement in liquidity and activity ratios, there is a significant decrease in solvency, while based on profitability and market there is no significant improvement. Overall the results show that the acquired banks have not fully achieved synergy, the company must review economic conditions when planning development strategies in order to achieve synergy.

MSIB (Certified Independent Study and Internship) is one of the activity programs at the Merdeka Campus which aims to help students improve their skills and develop themselves. MSIB appointed Orbit Future Academy as one of the partners in the Independent Study program. Founded in 2016 with the aim of improving the quality of life through innovation, education and skills training. In accordance with its mission, namely "We curate and localize international programs and courses for upskilling, re-skilling youth, and the workforce towards jobs of the future". Partners provide opportunities for students to take Artificial Intelligence programs and study online. Learning consists of eight material courses including Python Programming, AI Technology Logic and Concepts, AI Project Cycle, AI Research Methods, ChatGPT, Professional and Company Ethics, Financial Literacy and ending with a Final Project. The final project scope carried out is the Occupancy Detection in Parking Lot project. This project uses the Computer Vision domain with the selection of the YOLO model in detecting objects and pixel segmentation. The project begins with selecting a dataset using roboflow which then goes through data pre-processing for cloning, annotation and augmentation. Then the model is trained using machine learning and deep learning algorithms to understand patterns and characteristics related to parking spaces. Once trained, the AI model will be validated using test data. This aims to ensure that the model truly recognizes the presence of the vehicle. Next, form the application design in creating an informative interface using wireframes. Then enter the deployment stage so that the system can be accessed widely and easily via the web. Lastly, field testing is to find out the performance of the application that has been designed.      

In the midst of the rapid flow of globalization, there is one sector that continues to follow the flow, namely the economic sector. Economic development that expands into a global scale is directly under the development of digital technology which directly impacts changes in business implementation, the company's ability to improve the quality of performance, and encourage company performance in innovating in business, the method used by the author is descriptive with qualitative techniques.

Archives for organizations or institutions have a role as a center for reminders, decision making, evidence and supervision, but many organizations or institutions have not maximized in records management and lack of awareness of archives so that it has an impact on retrieval of archives that are quite long and found to lose records resulting in decreased organizational performance and service quality. To overcome the condition, the Community Service Team held archive management training activities as a form of contribution to the community and helped partners overcome problems faced in organizations or institutions. The activity partners are 25 people from the Student Council Board of SMK Ma'arif NU Doro Pekalongan Regency. The method used is participatory and the material is delivered using the lecture method. This activity was welcomed by the Principal, Student Council Supervisor and Student Council Administrator because it could increase knowledge and skills for Student Council administrators in archive management. The student council board is very enthusiastic about participating in a series of activities and it is hoped that this activity can be sustainable.

The DKI Jakarta Student Sports Training Center (PPOP) is an organization that operates in the field of student sports training in DKI Jakarta Province, one of which is football. The DKI Jakarta PPOP football team experienced two consecutive defeats in official competitions in the 2022 Soeratin Cup U-17 and 2023 Porseni NU championships. The aim of the research is to look at the performance of the DKI Jakarta Student Sports Training Center using organizational performance theory. The method used is descriptive with a qualitative approach. The research results show that the productivity indicators are good, this can be seen from the success in achieving the predetermined targets. In terms of service quality indicators, it has provided quite complete facilities with quality facilities and infrastructure which are also in very good condition, however the quality of the grass on the field at PPOP DKI Jakarta is different from that used on official match fields, so this is a problem. problems that arise for football athletes. In terms of responsiveness indicators, it is good, this can be seen from the fact that all staff at PPOP DKI Jakarta can carry out their duties well, are friendly and also informative to all people who need services. The responsibility indicators are quite good. This can be seen through the actions taken in creating work plans and programs required by football coaches and athletes. Apart from that, monitoring is also carried out on programs that have been prepared and implemented to see existing developments. The accountability indicator has been implemented well, this can be seen in the preparation of the annual work plan and the finances are explained in detail to the relevant stakeholders.

The unresolved problem of street vendors on H.R. Soebrantas Street is a dilemma. City planning problems and public order disturbances are always caused by the presence of street vendors. The Pekanbaru City Civil Service Police Unit, which assists the regional government in securing and enforcing regional government policies specifically in the field of public order, has often carried out enforcement for the sake of controlling, which is a supporting element for the regional government's duties. secure and implement regional government policies specifically in the field of public order. This research aims to determine the performance of the Civil Service Police Unit in controlling street vendors on Jalan H.R Soebrantas, Tampan/Binawidya District, Pekanbaru City. Apart from that, this research aims to determine and analyze the inhibiting factors in the process of controlling street vendors by the Civil Service Police Unit on Jalan H.R Soebrantas. This research uses Agus Dwiyanto's theory which uses indicators: Productivity, Service Quality, Responsiveness, Responsibility and Accountability. This research method uses qualitative methods and descriptive research which was carried out at the Pekanbaru City Civil Service Police Unit Office and on Jalan H.R Soebrantas. From the results of measurements of each sub-indicator of the research carried out, it can be stated that street vendor control activities by civil service police units have been implemented but are included in the Ineffective and Not Optimal category because there are still obstacles faced in the field, namely: lack of awareness among Street vendors understand Pekanbaru city regional regulations, lack of space to relocate traders on Jalan H.R Soebrantas, no monitoring post to supervise street vendors, and lack of facilities and infrastructure for controlling street vendors

Recognizing outstanding students is an essential strategy to encourage learners to improve their academic performance and overall learning quality. However, the process of selecting the best students at SMK Negeri 1 Raman Utara still encounters significant challenges due to the complexity of the evaluation criteria, which include academic achievement, attendance, participation in extracurricular activities, and student behavior. The current manual selection method is considered less effective because it is time-consuming and susceptible to subjectivity in decision-making. This study aims to address these issues by developing a technology-based Decision Support System utilizing the Simple Additive Weighting (SAW) method. SAW was chosen for its efficiency in solving multi-criteria problems through matrix normalization and preference weighting for each alternative. The development process includes requirement analysis, system design, and the implementation of an automated ranking mechanism for student candidates. Based on the testing results, the implemented system can process assessment data rapidly and produce accurate and objective rankings of high-achieving students. The system offers a practical solution for the school by enhancing transparency and validity in the selection process, minimizing human calculation errors, and supporting more equitable and data-driven decision-making.

Human Resources is able to produce quality performance in a firm. To generate a high quality HR performance demands effective skill management, the variables that might affect the quality of HR performance are communication and work discipline that run simultaneously. The goal of this study is to determine and analyze the influence of communication and work discipline on employee performance, as well as to determine and analyze which of the two variables is the most dominating on the performance of Elisa Malang inpatient clinic staff. This topic has 47 respondents, employing sample collection technique is saturated sample research. Data collecting approaches using a questionnaire and Interviews. Data analysis with IBM SPSS Statistics. The results of this study can be stated that the factors of communication and work discipline have a simultaneous effect on the performance variable. The two communication factors have a significant but not significant effect on performance, while the work discipline variable has a significant effect. performance. And the results of the study also suggest that one of the variables has a more significant influence, namely the work discipline variable

This gratuity is a practice that often occurs in a nation, which is carried out by state administrators or state officials. Gratification is one form given to state administrators or state officials to influence the performance of public officials which can create the potential for creating an economy at high costs and can affect the quality and fairness of services provided to the community. In the development of this gratification, initially gratification only took the form of money and goods, but in fact the practice of gratification has developed in the form of sexual services. This research seeks to answer the issue of limits on gratification as regulated in Article 12 B of the Corruption Eradication Law. Because the existence of gratification for sexual services must be regulated first so that the perpetrator can be subject to criminal sanctions. As a comparison for this research, it uses a comparative method by examining legal regulations regarding gratification in another country, namely Singapore.

In the current global era, character building is needed in all fields, especially in companies that want their human resources to be better at work. "The Flash" New Character Building is a form of training for PT Swabina Gatra in creating employees who are competent and have active, flexible, intelligent and humble personalities. The method used in this research is descriptive qualitative, by interviewing trainees and training participants directly and making observations during the activity. The new findings that occurred when this training was carried out were changes in the participants' mentality to become more agile and adaptive to the surrounding environment, the presence of stimulus and The response from the trainer makes the participants have higher motivation and enthusiasm. Regular training programs are carried out with the aim of being a refreshing activity for employees. The implications of The Flash New Character Building training have positive implications in improving personal quality, performance and interpersonal relationships of individuals, as well as forming a good organizational culture

Objectives: High mental workload can decrease nurse performance. Nurses with higher moral sensitivity are ethically more  practicing professionals and the quality of care is better. This study assesses effect of Mental Workload and Moral Sensitivity on Nurse Performance in the Acute Inpatient Room of the Prof. Dr. M. Idrelm Mental Hospital Medan in Indonesia . Methods: The study used a cross-sectional design, sampel number of 58 nurses in acutel inpatient room through total sampling. NASA-TLX Questionnaires for Mental Workload, Moral Sensitivity Questionnaires for Moral Sensitivity and Individual Work Performance Questionnaires for Nurse Performance. Analyzed data using the Statistical Package for social Science (SPSS) version 26 software. Descriptive statistics, Pearson test and multiple linear regression analysis to measure its effect. A p-vaule of < 0.05 was considered statistically significant at a 95% confidence level. Result: Majority of participant had a high level of mental workload (86.2%), high level of moral sensitivity (58.6%) and had good level of performance (53.4%). Further, there is no correlation mental workload with nurses performance (p = 0.350), but moral sensitivity significantly correlated with nurses performance (p = 0.041).  Conclusion: Nurse has level mental workload high indicate prone to fatique and burnout, but they have good performance because they have adapted to the existing work situation. This is supported by high moral sensitivity so that nurses feel very responsible for their profession.  

This study aims to determine the effect of clarity of budget targets and reporting systems on performance accountability at the Regional Financial and Asset Management Agency (BPKAD) of Merangin Regency. This research uses quantitative methods and a causal associative approach, data collection techniques using questionnaires and the sample in this research was 47 employees at BPKAD Merangin Regency using purposive sampling techniques. Data analysis techniques are using descriptive statistics, data quality testing, classical assumption testing, multiple linear regression analysis and hypothesis testing. The results of this research partially show that the variables clarity of budget targets (X1) and reporting system (X2) have a significant effect on performance accountability (Y). Meanwhile, simultaneous testing shows a significant positive influence on performance accountability at BPKAD Merangin Regency.

PT. Bank Maybank Indonesia Tbk has well-classified employees, aiming to achieve the company's success. Therefore, employees' performance should be driven by work motivation and a conducive work environment to attain optimal employee performance. This study focuses on the effect of motivation and working environment on employee performance on PT. Bank Maybank Indonesia Tbk. The first research objective is to analyze the effect of motivation variables on employee performance, the second is to analyze working environment variables on employee performance and the last is to analyze the effect of motivation and working environment on employee performance of PT. Bank Maybank Indonesia Tbk. This research uses a quantitative approach, which comes from the philosophy of positivism. This method is used for the purpose of researching certain populations and samples. The data analysis methods used are data quality instrument testing, classical assumption testing, multiple linear regression testing, and hypothesis testing. The research results partially show that there is a positive and significant influence of motivation variables on employee performance and partially also show that there is a positive and significant influence of work environment variables on employee performance. Simultaneous or joint research results show that there is a positive and significant influence of work motivation and work environment variables on employee performance.

PT. Bank Maybank Indonesia Tbk has well-classified employees, aiming to achieve the company's success. Therefore, employees' performance should be driven by work motivation and a conducive work environment to attain optimal employee performance. This study focuses on the effect of motivation and working environment on employee performance on PT. Bank Maybank Indonesia Tbk. The first research objective is to analyze the effect of motivation variables on employee performance, the second is to analyze working environment variables on employee performance and the last is to analyze the effect of motivation and working environment on employee performance of PT. Bank Maybank Indonesia Tbk. This research uses a quantitative approach, which comes from the philosophy of positivism. This method is used for the purpose of researching certain populations and samples. The data analysis methods used are data quality instrument testing, classical assumption testing, multiple linear regression testing, and hypothesis testing. The research results partially show that there is a positive and significant influence of motivation variables on employee performance and partially also show that there is a positive and significant influence of work environment variables on employee performance. Simultaneous or joint research results show that there is a positive and significant influence of work motivation and work environment variables on employee performance.

The quality of labor and supervision of labor is an important aspect in the success of an organization or company. Good workforce quality greatly influences the productivity, efficiency and overall performance of the organization. On the other hand, labor inspection plays a key role in ensuring that workers carry out their duties according to established standards, as well as ensuring compliance with existing policies and procedures. This research aims to analyze the relationship between labor quality and labor supervision in the context of a modern work environment. The research method used involves a comprehensive literature review to explore concepts, theories and practices related to these two aspects. The results of the analysis show that there is a close relationship between labor quality and labor supervision, where effective supervision can improve labor quality and vice versa. The implication of this research is that it is important for companies to develop effective monitoring strategies to ensure optimal workforce quality, which in turn will contribute to achieving overall organizational goals.    

This study aims to examine the implementation of performance evaluation system for teachers in Madrasah Ibtidaiyah (MI) Al-Hayah. Teacher performance evaluation is important in improving the quality of education and the effectiveness of learning in madrasah. This study used qualitative research methods with a case study approach. The research participants included 20 teachers of MI Al-Hayah, by collecting data through in-depth interviews, classroom observations, and document analysis related to performance evaluation. The results show that the implementation of the performance evaluation system at MI Al-Hayah still faces several challenges, such as a lack of understanding of the purpose of the evaluation, lack of management support, and limited resources. The results show that the implementation of an effective performance evaluation system provides significant benefits for teachers and administrative personnel at MI Al-Qur'an Al-Hayah. This performance evaluation system provides a clear picture of the quality of individual performance, identifies strengths and weaknesses, and provides constructive feedback for professional development. In addition, the system also contributes to increased motivation and work accountability.

The DPD RI Inspectorate is tasked with overseeing the implementation of government affairs. However, there are several problems in the DPD RI Inspectorate such as the limited number of auditors, suboptimal budget, and low transparency in managing audit reports. The purpose of this study is to analyze the performance of the Inspectorate in the supervisory function at the General Secretariat of DPD RI. The research method used is descriptive with qualitative analysis. Data was collected through interviews, documentation, and observation. This research uses Agus Dwiyanto's theory (2006: 50) as follows: 1) Productivity, 2) Service quality, 3) Responsiveness, 4) Responsibility, 5) Accountability. The results showed that the performance of the Inspectorate was quite good in general, although not optimal due to constraints such as insufficient human resources and insufficient budget. The suggestion of this research is to increase the number of human resources and conduct socialization about applications that can be used by the Inspectorate..