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Pramudiawardani, Shelly; Tegar Asayahanda Firdaus; Perdi Satriama; F Rachmat Kautsar

Jurnal Riset Rumpun Ilmu Teknik 2025 Pusat riset dan Inovasi Nasional

The digitalization of cultural preservation through education is crucial in the digital era. The Betawi Cultural Community, Sanggar Bale Bambu in Depok, West Java, faces challenges in introducing Betawi culture to the public, particularly in the documentation and management of cultural services. Although many studies on cultural digitalization exist, few educational applications directly collaborate with cultural communities and support cultural services. This study aims to design the User Interface (UI) and User Experience (UX) of a mobile application as a learning medium for Betawi culture and cultural services, beginning with user needs identification to minimize development errors. The method used is Design Thinking, which emphasizes empathetic understanding of user needs and produces innovative solutions. The research process includes problem formulation, empathy, ideation, responsive prototyping using Figma, and qualitative Usability Testing. The result is an application Prototype with six main educational features: pencak silat, ondel-ondel, Betawi music, Betawi accessories, lenong, and palang pintu. Testing showed that the application is easy to use, informative, and effective as a digital medium for introducing Betawi culture. Further research can continue with in-depth quantitative Testing, back-end integration, and broader user Testing for additional validation.

Swardana, Ananta Argy; Swardana, Ananta Argy

JURNAL ILMIAH KOMPUTER GRAFIS 2025 UNIVERSITAS STEKOM

The development of digital technology encourages MSME players to utilize digital platforms as a medium of information and communication with customers. Widasari Bakery is a bakery established since 1999 in Sidoarjo, has not maximized digital platforms such as websites as information media. This study aims to design the interface design of the Widasari Bakery website as a medium of information and communication to customers. The research method used uses qualitative and quantitative methods involving surveys, interviews, questionnaires, and literature studies, and uses the fishbone diagram method and SWOT analysis to identify problems and look for development potential. The results of this design are expected to increase brand identity and market reach and strengthen the growth of the Widasari Bakery brand in the digital era.

Elvan Putra Pratama Ramanovanda; Yoga Putra Pratama

The on-demand economy has transformed consumer expectations, demanding fast, transparent, and efficient services. However, the MSME printing sector in Indonesia is often still hampered by manual processes that cannot meet these demands. This research aims to design and validate an on-demand printing service platform interface that acts as a digital bridge between customer demand and MSME production capacity. Using a User-Centered Design (UCD) methodology, a high-fidelity interactive prototype was designed and validated through usability testing with 20 respondents. The test results demonstrated excellent usability, with an average task completion rate of 93%, an overall relative efficiency of 91.4%, and a user satisfaction score of 88%. These results validate that the platform design focusing on instant ordering flows, real-time price calculation, and a job management dashboard for service providers successfully creates an effective and satisfying user experience. The implication of this research is a validated platform model that can serve as a catalyst for printing MSMEs to adapt to the on-demand economy, increase their competitiveness, and participate in the broader digital ecosystem.

Muhamad Ibrahim Fajri; Naufal Rifat Aqillah; Khusnul Khotimah; Wasis Haryono

Jupiter: Publikasi Ilmu Keteknikan Industri, Teknik Elektro dan Informatika 2025 Asosiasi Riset Ilmu Teknik Indonesia

The rapid growth of RT/RW Net-based internet services among the community has driven the need for an integrated, efficient, and easy-to-use billing system. The self-help RT/RW Net model often faces challenges in terms of administrative management, especially related to customer recording, billing, and financial reporting which are still done manually. Common problems faced by partners are payment systems that have not been digitized and minimal transparency in data collection and tracking of customer transactions. The purpose of this activity is to design and implement a web-based billing application built using the Laravel framework. This application is designed to facilitate the process of managing customer bills, monitoring internet service usage, and preparing financial reports automatically and in a structured manner. The method of implementing the activity includes the system design stage, training partners in using the application, and assistance in direct implementation in the RT/RW Net operational environment. The results of the activity show that the developed system has succeeded in automating most of the billing process and increasing the efficiency of administrative management by up to 80%. In addition, this system also has a positive impact on increasing transparency and accuracy of customer data. Suggestions for further development include the addition of automatic payment features through integration with payment gateways, as well as improving the user interface to make it more responsive and user-friendly.

Bagus Ageng Alfahri; Alfani Azhar; Legiman Samosir; Khalil Gibran

Neptunus: Jurnal Ilmu Komputer Dan Teknologi Informasi 2025 Asosiasi Riset Teknik Elektro dan Informatika Indonesia

This research aims to design and build a web-based application calledWe Listen We Don’t Judgewhich is able to analyze links entered by users, whether from social media or other websites. The system will automatically assess the content of the link, then provide neutral and constructive suggestions or input to users. The system development uses an approachSystem Development Life Cycle(SDLC) prototyping model to obtain a system that meets user needs. The prototype is tested iteratively to obtain feedback before entering the final implementation stage. The final result of this research is an interactive information system that is able to perform link content analysis and provide suggestions with a simple and user-friendly interface.

Anniwarni Nazara; Serniman Lahagu; Jesika Vinatalia Dachi; Wasis Haryono

Neptunus: Jurnal Ilmu Komputer Dan Teknologi Informasi 2025 Asosiasi Riset Teknik Elektro dan Informatika Indonesia

The rapid development of information and communication technology has opened up significant opportunities to enhance service efficiency in various fields, including the beauty industry. Soraaya Studio, which offers a range of beauty services, currently still manages appointment scheduling manually. This manual system leads to several challenges, such as difficulties in efficient schedule management, data duplication, recording errors, and disorganization in the service reservation process. Furthermore, communication with customers regarding schedule confirmation becomes less effective. With the increasing number of customers, this manual scheduling system is no longer able to meet the growing complexity of operational needs.To address these issues, a web-based appointment scheduling system has been designed, which is integrated and user-friendly. This system is built using the PHP programming language with a MySQL database and features a responsive interface, making it easily accessible from various devices, including desktops and mobiles. Key functionalities provided include real-time creation, modification, and cancellation of appointments, management of service availability, and automated notifications via email or text messages to customers and studio staff. The implementation of this system aims to improve the accuracy and speed of the scheduling process, reduce manual errors, and facilitate schedule monitoring by management and staff, thereby enabling Soraaya Studio to provide a more professional and satisfying service to its customers.

Adityo Razzaqqi; Husnul Khair; Milli Alfhi Syari

Router : Jurnal Teknik Informatika dan Terapan 2025 Asosiasi Profesi Telekomunikasi dan Informatika Indonesia

This study aims to design and develop a pipeline leakage detection system based on the Internet of Things (IoT) that provides real-time notifications and determines the location of leaks with high accuracy. Pipeline leakage is a serious issue, as it can lead to water wastage, environmental damage, and high maintenance costs. Therefore, a system that can detect leaks quickly and accurately is crucial for improving the efficiency of pipeline infrastructure management. The system developed in this study uses an ESP32 microcontroller, Waterflow sensor, and GPS module. The ESP32 microcontroller serves as the central processing unit that processes the data received from the Waterflow sensor and the GPS module. The Waterflow sensor detects changes in water flow that indicate a leak in the pipeline. When an abnormal reduction in flow is detected, the sensor sends a signal to the microcontroller. The GPS module then provides location coordinates, pinpointing the exact location of the leak, allowing the maintenance team to quickly address the issue. Additionally, the system is integrated with the Blynk application, which enables remote monitoring through a mobile device. The Blynk application provides a user interface that facilitates the monitoring of pipeline status and delivers notifications whenever a leak is detected. Testing results show that the IoT-based leakage detection system is capable of identifying leaks and sending real-time information with good accuracy. With this system, the process of identifying and addressing pipeline leaks can be done faster and more efficiently, ultimately reducing the losses caused by leakage. The system also offers a more effective solution for pipeline maintenance, improving the reliability of water distribution systems and reducing water resource wastage.

Jefri Danil; Fausta Vita Austrin; Novy Rahdiansyah; Wasis Haryono

SABER : Jurnal Teknik Informatika, Sains dan Ilmu Komunikasi 2025 STIKes Ibnu Sina Ajibarang

CV Mitra Grafika is a printing company where warehouse inventory management is still conducted manually, often resulting in data entry errors and delayed item distribution. To address these issues, a web-based Warehouse Management System (WMS) is needed to assist in stock monitoring, item transactions, and reporting processes. This study aims to design and develop a WMS website using the CodeIgniter 3 (CI3) framework and the SB2 Admin interface template. The development methodology used is the waterfall model, consisting of requirements analysis, design, implementation, and testing. The system includes key features such as item data management, warehouse transactions, reporting, and user role-based access (admin, staff, manager, director). The results indicate that the system successfully improves warehouse operational efficiency, accuracy, and structure.

Maria Fernanda Oliveira; Carlos Eduardo Santos; Ana Luisa Pereira

Proceeding of the International Conference on Art, Design, and Visual Communication 2025 Asosiasi Seni Desain dan Komunikasi Visual Indonesia

Digital applications in the cultural tourism sector require effective interface design to improve user convenience and satisfaction. This study focuses on developing a user interface (UI) design that is intuitive and easily accessible to domestic and international tourists. Through user-based research methods and prototype testing, this study formulates design elements that can facilitate navigation and access to cultural information. The findings show that user-friendly UI design can improve user interest and experience in exploring Indonesian cultural heritage.

Uche Okoro; Tunde Segun Alabi

Proceeding of the International Conference on Art, Design, and Visual Communication 2025 Asosiasi Seni Desain dan Komunikasi Visual Indonesia

This study explores the aesthetic experience and user perception resulting from the use of minimalism in contemporary web design. As minimalism continues to shape modern digital aesthetics, understanding how users emotionally and cognitively engage with minimalist interfaces becomes increasingly relevant. The research aims to identify how visual simplicity, functional clarity, and negative space contribute to user satisfaction and usability. Employing a mixed-method approach, including user testing and surveys with a sample of 60 participants, this study evaluates responses to minimalist and non-minimalist website prototypes. The findings reveal that minimalist design enhances perceived elegance and ease of navigation, while also increasing the sense of trust and professionalism. However, the absence of visual cues can challenge some users in completing complex tasks. These insights highlight the importance of balancing visual simplicity with user guidance to optimize user experience. This research contributes to the evolving discourse on digital aesthetics and provides practical implications for designers seeking to integrate minimalist principles without compromising functionality.

Layal Hussein; Hiba Rashid

Proceeding of the International Conference on Art, Design, and Visual Communication 2025 Asosiasi Seni Desain dan Komunikasi Visual Indonesia

In the rapidly evolving realm of digital communication, typography serves not only as a medium for conveying information but also as an expressive tool that bridges readability and emotional resonance. This study explores typographic expression in multilingual digital media, aiming to identify design strategies that enhance both legibility and affective impact across linguistic contexts. Employing a qualitative approach, the research analyzes case studies of contemporary digital platforms and conducts user testing with participants from diverse language backgrounds. The findings reveal that typeface selection, spacing, and typographic hierarchy significantly influence users' emotional perception and reading efficiency. Furthermore, the interplay between script-specific features and universal design principles emerges as a key factor in achieving balanced communication. The study concludes by proposing a framework for typographic design that harmonizes aesthetic sensibility with functional clarity, particularly in multilingual digital environments. These insights are intended to inform designers, developers, and researchers aiming to craft emotionally engaging yet readable digital interfaces for global audiences.

Ilmi Farisi Khumaini; Maria Christiana Iman Kalis; Bintoro Bagus Purmono; Nur Afifah; Harry Setiawan

International Journal of Entrepreneurship and Management 2025 Asosiasi Riset Ilmu Manajemen Kewirausahaan dan Bisnis Indonesia

This study aims to analyze the influence of User Experience and Word of Mouth on Customer Satisfaction in the Oxygen.id Home service, one of the internet providers in Indonesia. In today’s digital era, the quality of internet service is measured not only by connection speed and stability but also by the user’s experience when interacting with the service. User Experience encompasses aspects such as ease of use, interface design, responsiveness, and emotional comfort during service usage. A well-designed User Experience can enhance positive perceptions of the service and lead to increased Customer Satisfaction. Customer Satisfaction plays a crucial role as a bridge between User Experience and Word of Mouth. Satisfied customers tend to be more willing to recommend the service to others, either directly or through social media. Word of Mouth serves as a trusted form of organic promotion and has a significant impact on attracting potential new customers. Therefore, Word of Mouth is not only an outcome of good service but also a part of an effective growth strategy in a competitive industry. This study employs a quantitative approach by collecting data through surveys of active Oxygen.id Home users. The analysis results indicate a strong relationship between User Experience, Customer Satisfaction, and Word of Mouth, with Customer Satisfaction acting as a significant mediating variable. These findings emphasize the importance for service providers to continuously optimize User Experience in order to increase customer loyalty and expand market reach through the power of Word of Mouth.

Rehandysta Sawahilla Tanjung; Alfin Noval Hadi; M. Daffa Irsyad Pasaribu; Diaz Alfaridzi; Fajar Akbar Ilhami +1 more

Jurnal Sistem Informasi dan Ilmu Komputer 2025 International Forum of Researchers and Lecturers

In the digital era that increasingly emphasizes human-computer interaction, the existence of an interface system that is not only functional but also able to understand the emotional state of the user is becoming increasingly important. This study aims to explore the effectiveness of empathetic interfaces in chatbot systems designed to respond adaptively to user moods. Empathetic chatbots are defined as artificial intelligence-based conversational agents that are able to recognize and adjust their verbal responses to user emotional expressions through linguistic analysis and non-verbal data such as response time and word choice. This study uses an experimental approach involving 60 participants from among students who interact with two types of chatbots: standard chatbots (non-empathetic) and empathetic chatbots. The analysis methods used include measuring the level of user satisfaction, empathy perception, and emotional comfort through a Likert scale questionnaire and quantitative data processing using a paired T-test.

Basuki Rahmat; Agung Mustika Rizki; Muchammad Fadzillah Zain

Switch : Jurnal Sains dan Teknologi Informasi 2025 Asosiasi Profesi Telekomunikasi Dan Informatika Indonesia

Hypertension is a common disease in society and can lead to serious complications if not properly managed. This study aims to design a web-based expert system to assist in diagnosing hypertension using the Certainty Factor and Dempster Shafer methods. The Certainty Factor method is used to measure the confidence level of reported symptoms, while the Dempster Shafer method combines information from various sources to generate more accurate decisions. The system is designed with a user-friendly interface to facilitate access for medical personnel and patients. The research results show that the Certainty Factor method achieved an accuracy 97,9%, while the Dempster Shafer method reache 96,4%. The accuracy difference of 1,4% indicates that the Certainty Factor method is more effective in handling the uncertainty of hypertension symptoms than the Dempster Shafer method.

Ulfi Muzayyanah Fadil; Kalfida Eka Wati Siregar; Alfira Syah Kadri; M. Khalil Gibran

Jurnal Kendali Teknik dan Sains 2025 International Forum of Researchers and Lecturers

An online video application specifically designed for the elderly, with a focus on ease of use and fulfillment of entertainment and hobby needs. Common problems of the elderly related to cognitive decline, loneliness, and difficulty adapting to technology are the background to the design of this application. The research method used is the Software Development Life Cycle (SDLC) with a prototyping model. The design process includes creating a process flow diagram, Entity Relationship Diagram (ERD) for database modeling, and an intuitive user interface (UI) design. The results of this study are in the form of an application prototype that includes a login feature (with a no-registration option for the elderly), a homepage with favorite video categories, an interactive search feature, a search results page, and a video player interface with simple interaction options such as like. The interface design prioritizes minimalist aesthetics and navigation that is easy for the elderly to understand. It is hoped that this application can provide alternative entertainment, reduce loneliness, and improve knowledge and decision-making for the elderly through relevant video content.

Hakim, Muhammad Sulthanul; afifah, afifah trista ayunda

ISAINTEK: Jurnal Informasi, Sains dan Teknologi 2025 Politeknik Negeri FakFak

. Instagram is a social media platform that allows users to share various photos, videos, and messages online. In the digital era, communication through social media has become a means for users to interact. The Direct Message (DM) feature on Instagram plays an important role in facilitating communication. However, based on observations and questionnaire results, users reported that the interface and user experience of this feature are less than optimal, particularly regarding feature functionality, less efficient message management, and difficulties in marking important messages. Based on these issues, this study focuses on understanding user needs to improve the DM feature. Instagram DM serves as an interface that delivers information to users. The purpose of this research is to increase efficiency, create a more interactive user experience, and enhance user satisfaction when using the Direct Message feature on Instagram. This study adopts the User-Centered Design (UCD) method for a design development process oriented to user needs, involving four stages: user analysis, solution analysis, design, and testing. Prototype design testing uses the System Usability Scale (SUS) method to measure system usability. The SUS test results from 37 respondents yielded a score of 71%, indicating a good level of usability and acceptance by users.  

Kanya Lailatul Ulya; Atikah Rakhmawati; Dinda Nasya Atin

Proceeding of the International Conferences on Engineering Sciences 2025 Asosiasi Riset Ilmu Teknik Indonesia

Maintaining optimal temperature in server rooms is critical to ensure the reliability and longevity of IT equipment. Overheating can lead to system failure, data loss, and increased maintenance costs. This study presents the design and implementation of an IoT-based temperature monitoring application tailored for server room environments. The system utilizes a DHT22 temperature and humidity sensor connected to an ESP32 microcontroller, which transmits real-time data to a cloud-based dashboard via Wi-Fi. The data is visualized through a web interface that allows administrators to monitor room conditions remotely and receive alerts when temperature thresholds are exceeded. The application was tested in a simulated server room environment over a two-week period. Results demonstrated stable performance with accurate temperature readings and reliable alert delivery. The system's scalability, low cost, and ease of deployment make it a practical solution for data centers, schools, or small businesses. This IoT-based approach offers an efficient and automated method to enhance server room monitoring and improve response time in managing thermal risks.

Fatwa Aulia; Nouval Khairi; M. Khalil Gibran

Jurnal Kendali Teknik dan Sains 2025 International Forum of Researchers and Lecturers

The continuous evolution of technology has significantly transformed the way humans interact with computers, moving beyond traditional keyboard and mouse inputs toward more natural and adaptive interfaces. This literature review examines the current and emerging trends in user interface (UI) development within the context of Human-Computer Interaction (HCI), with a specific focus on future-oriented innovations. Key areas of discussion include voice-user interfaces (VUIs), gesture-based interaction systems, adaptive and context-aware UIs, artificial intelligence (AI) integration, and neuroadaptive technologies. The study employs a qualitative analysis method, drawing upon scholarly publications from 2020 to 2025 and emphasizing the contributions of researchers from Universitas Islam Negeri Sumatera Utara, particularly M. Khalil Gibran. These technologies are assessed for their usability, accessibility, efficiency, and their ability to enhance user satisfaction through personalization and contextual awareness. Results from reviewed studies suggest that adaptive and AI-driven UIs are becoming essential in delivering personalized user experiences

Cherry Fauziah; Tyas Chaerunisa; Khikmawanto Khikmawanto

Jurnal Ilmu Pendidikan, Politik dan Sosial Indonesia 2025 Asosiasi Peneliti dan Pengajar Ilmu Hukum Indonesia

Digital transformation has become a crucial part of improving public services. This study explores the use of the Tangerang LIVE application as a digital innovation by the Tangerang City Government to support the smart city concept and promote e-government practices. The application is designed to help residents easily access administrative services and submit complaints in a faster and more transparent way. Using a qualitative approach based on literature review, the study draws data from academic journals, policy documents, and performance reports. The findings show that Tangerang LIVE significantly improves the convenience and efficiency of public services. However, challenges remain — including limited public outreach, low digital literacy, and several technical features that need improvement. The success of such digital services depends not only on good user interface design and accessible information but also on timely technical support and strong community engagement. This study suggests the need for broader digital education, ongoing technical development, and stronger collaboration between government, communities, and private sectors. With these efforts, digital public services can become more inclusive, sustainable, and better aligned with the needs of the people.

Zulia Lestari Nasution; Alfin Gimnastiar; Muhammad Wahyu Ramadhan; Rizky Abdillah

Neptunus: Jurnal Ilmu Komputer Dan Teknologi Informasi 2025 Asosiasi Riset Teknik Elektro dan Informatika Indonesia

Designing a user interface (UI) requires a deep understanding of how users think and interact with systems. This study explores the psychological and physiological aspects that influence user interaction with UI, such as perception, cognitive load, reaction time, and ergonomic factors. Through literature analysis and UI usability testing, this paper identifies design principles that enhance user experience by aligning interface structures with human capabilities. The results show that interfaces built with attention to psychological factors like user memory and attention span, as well as physiological aspects such as eye movement and hand positioning, significantly improve user satisfaction and efficiency.