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Nikmir Rohmiati; Arlina Nurbaiti Lubis; Beby Karina Fawzeea Sembiring

Proceeding. of The International Conference on Business and Economics 2023 Universitas 17 Agustus 1945 Semarang

This research aims to determine the effect of service quality and customer satisfaction on customer loyalty and also aims to increase customer loyalty. This research used customers of Bank Syariah Indonesia KCP Medan Iskandar Muda 1 in Medan City as respondents in filling out the questionnaire as many as 170 customers. The tests used in this research are data quality tests, classical assumption tests, influence tests and hypothesis tests. From the results of this research, it was found that the influence of service quality on customer loyalty is a significant influence where the significance value is 0.001 < 0.05 and tcount is greater than ttable (3.245 > 1.653), the influence of customer satisfaction on customer loyalty also has a significant influence where the significance value is 0.000 < 0.05 and tcount is greater than the table (3.742 > 1.653) and simultaneously service quality and customer satisfaction have a significant effect on customer loyalty where the significance value is 0.000 < 0.05 and fcount is greater than ftable (23.982 > 3.05). Meanwhile, the R2 value of 22.3% of this research is influenced by service quality and customer satisfaction variables, while the remaining 77.7% is influenced by service quality and customer satisfaction variables. influenced by other variables not examined in this study.

Reno Ba'i Kurniawan; Herudini Subariyanti

Journal of Management and Social Sciences (JIMAS) 2023 Sekolah Tinggi Ilmu Administrasi (STIA) Yappi Makassar

PT Jaya Kencana is a company engaged in the field of mechanical and electrical contractors. One of the divisions at PT Jaya Kencana is engaged in the elevator escalator service division. This division is a division that offers elevator and escalator maintenance services. Where in this division the level of customer satisfaction is needed for the progress of the company. The independent variables in this study are marketing relationships and technician performance. The dependent variable in this study is customer satisfaction. The research uses statistical quantitative methods by determining the minimum number of samples using the slovin formula. The sample in this study was 101 respondents. Marketing relationship has a t count > t table (3.932 > 1.9844) with a significant value of 0.00 <0.05, which means that marketing relationships have an effect on customer satisfaction. Technician performance has a t count > t table (5.530 > 1.9844) with a significant value of 0.00 <0.05, which means that technician performance has an effect on customer satisfaction. Marketing relationship and technician performance have a significant value of 000 <0.05 and F count > F table (160.776 > 3.94), which means that marketing relationship and technician performance have a significant simultaneous effect on customer satisfaction. The results of this study can be used as input for related companies and can be used as an evaluation to increase company customer satisfaction.

Bella Audina; Nur Aisyah; Khalid Iskandar

Manajemen Kreatif Jurnal (MAKREJU) 2023 Pusat Riset dan Inovasi Nasional

Astra Motor Brebes 1 is a motorbike dealer that sells Honda motorbike products and provides Honda motorbike service in Ketangungan. This research has the main objective to determine the influence of Motivation and Compensation on Employee Performance at Astra Motor Brebes 1. The method used is quantitative research. The population of this study is the same as the sample size, namely 60 respondents who are employees of Astra Motor Brebes 1. The data collection technique for this research is by distributing questionnaires online using Google Form. Then the data collected was processed using SPSS 26. The results of the study showed that partially motivation had a positive effect on employee performance, namely the calculated t value was 5.930 > t table 2.005 and the sig value. (0.000 < 0.05). Partial compensation has no influence on employee performance, namely t count 1.976 < t table 2.005 and the sig value. (0.053 > 0.05). It is known that Motivation and Compensation simultaneously influence employee performance by 0.525 or 52.5%.

Mohamad Thibyan; Yat Rospia Brata; Tatang Parjaman

Jurnal Sadewa : Publikasi Ilmu Pendidikan, Pembelajaran dan Ilmu Sosial 2023 Asosiasi Riset Ilmu Pendidikan Indonesia

Educational facilities are an important factor that must be a concern for anyone working in the world of education. In general, educational facilities include all facilities that are directly related to teaching and learning activities, for example: buildings, study rooms or classrooms, teaching aids or equipment, tables, chairs, etc. Meanwhile, infrastructure is what indirectly supports learning. Basically, educational facilities can be classified into four types, namely land, buildings, school equipment and furniture (site, building, equipment and furniture). In order for all these facilities to make a significant contribution to learning, they must be managed well. This management is better known as management, and the management in question consists of: (1) Planning, (2) Procurement, (3) Arrangement, (4) Use, (5) Supervision. In general, infrastructure is an aspect that supports the success of the work process. in service, because if these two things are not present then all the actions carried out will not be optimal as planned.

Mohamad Thibyan; Yat Rospia Brata; Tatang Parjaman

Jurnal Sadewa : Publikasi Ilmu Pendidikan, Pembelajaran dan Ilmu Sosial 2023 Asosiasi Riset Ilmu Pendidikan Indonesia

Educational facilities are an important factor that must be a concern for anyone working in the world of education. In general, educational facilities include all facilities that are directly related to teaching and learning activities, for example: buildings, study rooms or classrooms, teaching aids or equipment, tables, chairs, etc. Meanwhile, infrastructure is what indirectly supports learning. Basically, educational facilities can be classified into four types, namely land, buildings, school equipment and furniture (site, building, equipment and furniture). In order for all these facilities to make a significant contribution to learning, they must be managed well. This management is better known as management, and the management in question consists of: (1) Planning, (2) Procurement, (3) Arrangement, (4) Use, (5) Supervision. In general, infrastructure is an aspect that supports the success of the work process. in service, because if these two things are not present then all the actions carried out will not be optimal as planned.

Amalia Siti Aisyah; Nur Afrida; Dwi Harini

Jurnal Riset dan Inovasi Manajemen 2023 International Forum of Researchers and Lecturers

The presence of paylater provides benefits for both the community and e-commerce players. People can meet their needs quickly, easily, and safely without having to worry about their cash flow. This feature can support the country's economic growth because more and more people are transacting more easily with this feature. This research was conducted at UMUS Brebes from March 2023 to July 2023. The population in this study was 1392 and for the sample of this study was 100 respondents. The testing tools and data analysis in this study use SPSS with testing and analysis methods through validity tests, reliability tests, classical assumption tests (normality tests, multicollinearity tests, heterokedasticity tests, t tests, F tests, Coefficient of Determination tests. The results in this study show that promotion has a significant effect on the decision to use, evidenced by the calculated t value for the variable X1 (7.407) greater than the table t (1.660). Price partially has no significant effect on the decision to use, this is evidenced by the calculated t value for the variable X2 (2.174) greater than the table t (1.660) but the significant value t X2 greater than 0.05 or 0.000 < 0.05. Promotion and Price have a significant effect on the decision to use, this result is shown by a significant value of 0.000 less than 0.05 and a calculated F value of 206.525 greater than F table 3.09. Promotion and Price were able to explain the dependent variable, namely Usage Decision by 81%, the remaining 19% was explained by other variables outside this study. These results show that promotions and prices simultaneously have a significant effect on variables tied to the decision to use Shopee Paylater.

Hasbullah Hasbullah; Rafi’ah Rafi’ah; Nikodimus Margo R

Journal of Educational Innovation and Public Health 2023 Pusat Riset dan Inovasi Nasional

Garbage is one of the causes of environmental pollution and causes damage to the environment. Waste management purposes to improve public health and environmental quality and make waste a resource. The final waste management site, namely the landfill (TPA), and the role of waste collectors are very much needed in waste management. This study aims to determine the relationship between work motivation and the use of personal protective equipment at TPA Raberas Sumbawa Besar officers. This research is quantitative research with a cross-sectional study method. Data was collected by giving questionnaires and observation sheets to 60 workers at TPA Raberas. The results showed that most respondents had a work motivation of 45 people (75%) following compliance with personal protective equipment; respondents did not comply with 39 people (65.%). Kendall's Tau test results obtained a value of = 0.055. There is no significant relationship between work motivation and the use of personal protective equipment among the TPA Raberas Sumbawa officers. The Kendall's Tau correlation test showed that significant count value > significant table value (0.586> 0.254), then the hypothesis H0 is accepted, and H1 is rejected

Sri Riska Ananda Lubis; Annio Indah Lestari; Nikmah Dalimunthe

Jurnal Ekonomi, Bisnis dan Manajemen (EBISMEN) 2023 FEB Universitas Maritim Semarang

This research aims to find out and analyze how much influence religious commitment and Islamic product attributes have on customer trust in using the services of a case study sharia financial institution at Bank Sumut, Lubuk Pakam Syariah Sub Branch. This research uses a quantitative type of research with one dependent variable, namely customer trust and two independent variables, namely religious commitment and Islamic product attributes. This research uses primary data, using data collection methods through questionnaires. The data analysis techniques used in this research are descriptive tests, validity tests, reliability tests, classical assumption tests (normality test, multicollinearity test, heteroscedasticity test) and hypothesis tests (coefficient of determination test (R2), partial significance test (t-test) , simultaneous significance test (f-test) and multiple linear regression test)). The results of this research reveal that religious commitment has a positive and significant effect on customer confidence in using the services of sharia financial institutions based on test results which show that the coefficient table shows that the tcount value is greater than ttable, namely 19,245 > 1,666 with a probability value of 0.915 or smaller than 5 % (0.05). And Islamic product attributes have a positive and significant effect on customer trust based on test results which show that the coefficient table shows that the tcount value is greater than ttable, namely 6,125 > 1,666 with a probability value of 0.108, meaning it is smaller than 5% (0.05). Islamic product attributes and customer trust simultaneously have a positive and significant effect on customer trust. From the results of the F test with df(n1)=k-1=2 and df(n2)=n-k=32, it is obtained that Fcount is greater than the ttable value, namely 189.181 3.12 with a significance level of 0.000, it means it is smaller than 5% (0.05).

Dionisius Duli Riang Petung; Andreas Rengga; Konstantinus Pati Sanga

Jurnal Kendali Akuntansi 2023 International Forum of Researchers and Lecturers

This research aims to test and analyze the influence between Village Fund Allocation and Economic Growth in Lewolaga village, Tite Hena District. This type of research is quantitative research with an associative approach, through statistical analysis by collecting secondary data regarding village fund allocation and economic growth data from Lewolaga village during the 2015 – 2022 period. The results of statistical analysis show that Village Fund Allocation has a significant influence on Economic Growth in Lewolaga village. Sig value. of the Village Fund Allocation Variable is 0.005 smaller than the significance level α=0.05, so the null hypothesis is rejected and the alternative hypothesis is accepted. The t value is 4,361, while the t table value (df 7; 0.05) is 1.89458, indicating that t count > t table, which confirms the existence of a significant difference between the two variables. This research provides important implications that Village Fund Allocations can be an effective instrument in encouraging economic growth in rural areas such as Lewolaga. The government and stakeholders are expected to optimize the use of village funds by prioritizing programs that contribute to local economic development. In the context of agency theory, community participation in decision making and active involvement of local economic actors are also key in increasing the effectiveness of village fund allocation to achieve better results in supporting economic growth at the Lewolaga village level.

Mardiana Ruslan; Fitriani Fitriani; Lenny M. Possumah; Ririn Apriana M. Nur; Nurcahya Hartaty Posumah

International Journal of Management Research and Economics 2023 Institut Teknologi dan Bisnis (ITB) Semarang

The aim of this study is to determine the extent to which tax amnesty provides relief from administrative fines linked to motor vehicle taxes. The descriptive research technique chooses to use analysis with a qualitative approach before making conclusions. Tables and diagrams are used to depict the realization of motor vehicle tax income before and after the tax amnesty. The results of the survey show that because of the Amnesty tax relief program, more people in the city of Bandung are aware of paying motor vehicle taxes. This tax amnesty program also raises the original regional revenue in the motor vehicle tax sector until the predetermined objective is reached.

Rochim, Angga Dika Taufik; Suwarsono, Bambang; Kurniawan , Brahma Wahyu

Populer: Jurnal Penelitian Mahasiswa 2023 Universitas Maritim AMNI Semarang

The aim of this research is to determine the significance of  the influence between work facilities and work motivation both partially and simultaneously. Population in this research totaled 212, the sampling technique used was proportionate stratified random sampling using the isaac and michael table so that 131 samples were found. Method the analysis used is quantitative with inferential statistic. Based on partial test it was found that there was a positive and significant influence between work facilities and employee performance. Work motivation has an insignificant effect and has a negative value on the employee performance of PR.Dua Dewi Cabang Kediri.

Asiah Wasillah; Almaghfiroh Almaghfiroh; Aulia Putri; Cindy Octavia Putri; Esther Angelita Gurning +6 more

Perigel: Jurnal Penyuluhan Masyarakat Indonesia 2023 Universitas 17 Agustus 1945 Semarang

Dishwashing soap is a cleaning product that has become a part of everyday life. With the growth of the population and changes in lifestyle, the demand for dishwashing soap continues to rise. This soap plays a crucial role in maintaining cleanliness, which is currently a vital aspect of health. Every homemaker relies on dishwashing soap to clean their kitchen utensils. The purpose of this initiative is to provide training to the local community in the Rambah Baru Village on how to make simple dishwashing soap. During this training, the direct production of liquid dishwashing soap is carried out using the necessary ingredients such as Texapon, Sodium sulfate (Na2SO4), foam booster, EDTA 2Na, NaCl, fragrance essence, and table salt. This production process yields approximately 20 liters of liquid dishwashing soap. Furthermore, this dishwashing soap also holds significant economic value, which can serve as a solution for improving the local economy in the village.

Aulia Reski Wizla; Suib Awrus

The purpose of this final project is to create digital paintings with ideas sourced from the Tingkuluak of Payakumbuh. Tingkuluak is a head ornamentation worn on wrapped cloth, typically by Minangkabau women. The existence of Tingkuluak is fading, and its significance is largely unknown. Limited information is available regarding its use, meaning, and philosophical explanations. Hence, this final project aims to present the Tingkuluak cultural heritage through digital paintings, with the main subject being the Tingkuluak itself. The creation method involves five stages: preparation, which includes observation; followed by in-depth analysis, referred to as elaboration; then the synthetic stage involving idea formulation and concept realization. The author utilized the Ibis Paint X application accessed through a tablet device for the creation process. The author produced 10 digital artworks with the following titles: "Uni Bakompong Koto Nan Ampek," "Uni Bakompong Koto Nan Gadang," "Mintuo Nan Alah Baminantu Jo nan Bukan," "Manjapuik Minantu," "Jan Digaduah," "Bundo nan Taat," "Gadih Ikek," "Duo Koto," and "Bundo Si Anak Daro."

Kurniawati Syawalinda; Usdeldi Usdeldi; Ahmad Syahrizal

JUREKSI (Journal of Islamic Economics and Finance) 2023 STIKes Ibnu Sina Ajibarang

This research was conducted with the aim of examining the effect of good corporate governance on the financial performance of Islamic banking listed on the Indonesian stock exchange in 2018-2022. This study was tested using 3 independent variables, namely: managerial ownership, independent board of commissioners and audit committee. For the dependent variable, namely Return On Assets. The population used in this research is Islamic banking companies on the Indonesia Stock Exchange in 2018-2022. The samples used in this study amounted to 45 samples. The analysis used in this study was multiple linear analysis and was assisted by SPSS Version 22. The data used were secondary data. The results of this study indicate that Managerial Ownership has no significant effect on Return On Assets (ROA). This can be proven by the results of the t-count value of 1.482 < t-table of 2.020 and a significant value of 0.632 > 0.05, the independent board of commissioners shows that there is a significant influence on Return On Assets (ROA). This can be proven by the results of the t count value of 3.397 > t table 2.020 and a significant value of 0.003 <0.05. The Audit Committee shows that there is a significant influence on Return On Assets (ROA). This can be proven by the results of the t count value of 2.942 > t table of 2.020 and the sig value of 0.019 <0.05. Managerial ownership, independent board of commissioners, and audit committee simultaneously or jointly have a significant effect on Return On Assets (ROA). It is known that the significance value for managerial ownership, independent board of commissioners, and audit committee (X) simultaneously on Return On Asset (ROA) of 0.006 <0.05 and the value of f count > f table (5.259 > 3.02).

Dhea Savitri; Yusrizal Yusrizal; Nuri Aslami

JUREKSI (Journal of Islamic Economics and Finance) 2023 STIKes Ibnu Sina Ajibarang

This research aims to identify factors that influence rice demand in Aceh Province. One of the problems with rice demand in Aceh is that the price of rice is relatively high and tends to rise as time goes by and people with higher incomes tend to have greater purchasing power, so they can buy more rice and other consumer goods. This research uses multiple linear analysis. The data used in this research is primary data from residents in Kuala Simpang City, Aceh Tamiang Regency through direct interviews by answering questions in the questionnaire. The sampling for this research was carried out by Random Sampling with a sample size of 100. The results of the analysis show that the factors that significantly influence the demand for rice are the price of goods which has a value of 2.499 (t count) > 1.984 (t table), while the variables that have no effect is the income level which has a value of 0.744 (t count) > 1.984 (t table).

Jihan Usamah Bin Abbas; Ali Maskur

Mandub: Jurnal Politik, Sosial, Hukum dan Humaniora 2023 STAI YPIQ BAUBAU, SULAWESI TENGGARA

Research focuses on dealing with land dispute issues in Dita Wasila Ambon's. Seeking the substance of the matter, the subject of law involved, the position of the dispute case, the court ruling and the follow-up of the execution of the court decision. The research location is at Dati Wasila Ambon. Qualitative methods based on case studies with a concentration on explanators as well as the use of single instruments. File obtained interview sources, observations and supporting documents, analysis techniques and data presentation are performed in a descriptive manner. The results of the research showed that the land dispute in Dati Wasila involved the landowners Wasawoy and Hatala. Mutual lawsuits at the green table from the Ambon State Court, the High Court to the Court of Cassation of the Supreme Court. The problem becomes more complicated when the land execution is carried out because of the many problems and stakeholders on the land; land boundaries that do not match the data, have been done licensing, the process of legalization of land certification. Dispute settlement is not enough with a court ruling alone but requires the involvement of land bodies, local governments, villages, indigenous figures and the public.    

Dwi Rosella Komalasari; Konara Budi Sudrajat; Tessya Hadika Novitasari; Yngvie Salma Kirani; Aulia Safa’ Nabila +1 more

jurnal ABDIMAS Indonesia 2023 STIKes Ibnu Sina Ajibarang

This significant increase in maximum temporal arterial blood pressure is referred to as hypertension. An average systolic blood pressure greater than 140 mmHg, or a systolic blood pressure greater than 90 mmHg, is referred to as hypertension. can also be further understood as an anomaly in capillary circulation pressure. Based on the type of high blood pressure, its causes can be divided into two categories: primary hypertension and secondary hypertension. The purpose of this study was to determine the impact of gymnastics (prolanis gymnastics) on heart health fluctuations in gymnastics participants in the Karangasem elderly gymnastics environment. The methodology used in this study was quasi-experimental analytic. The current study used original data collected from a sample of 17 people. April to June 2023 is the completion time of this study. Based on the mathematical analysis shown in Table 2, there was a considerable difference between systemic blood pressure and heart rate (p < 0.05), indicating that prolanis exercise had an impact on systolic blood pressure. However, there was actually no significant change (p>0.05) in systolic blood pressure. Based on analytical analysis, there were significant changes in systolic blood pressure and pulse rate (p < 0.05), indicating that prolanis exercise had an impact on systemic blood pressure. However, there was actually no significant change in blood pressure (p>0.05) in diastolic blood pressure. The Prolanis programme had an impact on systolic blood pressure, but no changes were seen in respondents in Karangasem Village in diastolic blood pressure measurements

Ufira Isbah; Yola Yuliawita; Lola Melan Sihombing; Juwita Halcyon Eliani Sirait; M. Arya Janitra +6 more

Faedah : Jurnal Hasil Kegiatan Pengabdian Masyarakat Indonesia 2023 FKIP, Universitas Palangka Raya

Stunting is a chronic nutritional problem found in toddlers, which is characterized by height that is not the same (short) as children of the same age. Therefore, Riau University KKN students aim to help and reduce or prevent stunting which can affect the process of growth and development of children, especially in Sungai Batang Village, Bengkalis District, Bengkalis Regency. The method of implementing activities carried out during KKN in Sungai Batang Village is as follows. 1. Initial Planning Stage, holding a meeting with the head of the posyandu to request data on how many children are affected by stunting 2. Preparation Stage, namely preparation for socialization such as cleaning the place for the event and preparing the tools and materials used such as installing banners, snacks, tables, chairs, soundsystem, and others. 3. Implementation Stage, on July 25, 2023 carrying out stunting socialization the event began with the delivery of material about stunting provided by KKN students, followed by material provided by midwives. This socialization activity was carried out at the same time to establish a relationship with the village community, especially in Sungai Batang Village. The activity continued with health checks by the posyandu which is specifically for the elderly. The distribution of additional food is also a series of activities carried out by KKN students in the Stunting Prevention Socialization Program carried out by Riau University KKN students directly. The Sungai Batang village community received education about Stunting Prevention, not only that, the provision of additional food (PMT) was also carried out to support nutritional growth for children and pregnant women.  

Dina Martsella Wulandari; Wiyaka Wiyaka; Fitri Yulianti

Jurnal Ilmu Sosial, Bahasa dan Pendidikan 2023 Pusat Riset dan Inovasi Nasional

Story face is an adaptation of story mapping. The main purpose of this study was to find out whether there was a significant difference in the reading performance of the students between those who are taught by using the story face strategy and who are taught without using the story face strategy. This study used the quantitative research method with quasi-experimental design. The population was 8th grade junior high school and the sample was 60 students. To collect the data, researcher used test and applied  SPSS 27 to analyze the data. It was found that there is a difference in scores between the experimental and control groups. The experimental group's pre-test score was 62.73, and the post-test score was 81.00. There was an increase after receiving the story face strategy treatment. In addition, the control group's score was 62.67, and the post-test was 72.93. The experimental group scored higher. T-test using an Independent Sample Test with Asymp.Sig (2-tailed) value of 0.001 <0.050, so Ha is accepted, and Ho is rejected. T-table test results are df = 30+30-2=58. The researcher used the table of significant degree 5%, so the t-table was -1.671/+1.671. The t-test value surpassed the corresponding t-table value (5.380 > 1.671), and the p-value was 0.001, which is less than the significance level of 0.050. The results showed the effective application of the story face strategy in reading recount text. Students were able to improve their skills in reading comprehend with using story face strategy.

Selamet Riadi Jaelani; Ari Prasetyaningrum; Astrid Dwimaulani

Jurnal Riset Rumpun Ilmu Bahasa 2023 Pusat riset dan Inovasi Nasional

The research objects were: (1) to know the effect of authentic material towards students’ ability in comprehending procedure text for the EFL Learners and (2) to know the extent effect of authentic material towards students’ ability in comprehending procedure text for the EFL Learners. This research was experimental research, with two groups of sample; those are experimental and control groups. Each group consists of 20 students, 20 students for experimental group and 20 students for control group. To get the data, the research instruments which were developed to collect data were objective test, which consisted 30 items in form of multiple-choice test where each item consists of four items option (a, b, c, and d). After collecting and calculating the data, the researcher found out that the mean scores of experimental group in pre and post-tests were 18.85 and 21.70, while for control group were 17.70 and 19.50. In testing the hypothesis, the researcher used t-test formula. The researcher found out that t-test was 3.63 and t-table in significant rank 0.05 (5%) was 2.00 (3.63 > 2.00) so, the alternative hypothesis was accepted. It means that there is a significant effect of authentic material towards students’ ability in comprehending procedure text for the EFL Learners.