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Ari Kurniawan

Journal of Educational Innovation and Public Health 2023 Pusat Riset dan Inovasi Nasional

It begins with the restlessness of the residents of Sardonoharjo, Ngaglik, Sleman, Yogyakarta over the pollution of waste produced by every household there. There are various types of household waste, from organic waste to non-organic waste. Not all of these types of waste can be recycled. For types of waste that cannot be recycled, it will cause many problems, both health and social. Because of the reasons above, the residents there are moved to pick up household waste in order to keep the environment clean and the country beautiful. The purpose of this research is to find out the relationship between waste management and a sense of love for the motherland. This research method uses qualitative research methods, namely by means of observation and interviews. The reason for using qualitative research methods is because they can better understand every phenomenon that arises so that analyzing each problem becomes more accurate. The results of this study reveal that there is a positive relationship between waste management and a sense of patriotism. This can be seen from the community's awareness of the importance of protecting the environment, they argue that managing waste proves that they have loved the environment and their homeland. Broadly speaking, the conclusion is that the act of managing waste at the Randu Alas TPA is based on the great sense of love for the motherland that the residents around there have. With a great sense of love for the homeland, a sense of protecting the environment will grow.

Wafa Adila; Fitra Hadi Khaz; Erika Yusmaini; Keke Ananta

Jurnal Pelayanan dan Pengabdian Masyarakat Indonesia (JPPMI) 2022 Sekolah Tinggi Ilmu Administrasi Yappi Makassar

Environmental issues in Bumi Ayu Subdistrict are characterized by a low level of public awareness and understanding of the impacts of environmentally unfriendly behaviors, including the use of single-use plastics, water pollution, and waste burning. This condition presents a significant challenge to the implementation of sustainable development at the community level. This community service activity aims to enhance community participation in environmental conservation and to strengthen social awareness of sustainable development. The methods employed include interactive presentations and the development of informational media as accessible and effective educational tools. The results indicate an improvement in community understanding of the relationship between daily behaviors and environmental degradation, accompanied by the emergence of collective awareness and active participation in environmental conservation initiatives such as waste management and greening programs. Overall, this activity contributes to encouraging behavioral change toward environmentally responsible practices within the framework of sustainable social development.

Suryani Suryani

Inspirasi Dunia: Jurnal Riset Pendidikan dan Bahasa 2022 Universitas Maritim AMNI Semarang

The purpose of this research article is to find out the concept of Governance / Corporate social responsibility (CRS) and ethics in strategic management in the field of education. Corporate governance is a set of rules that govern the relationship between shareholders, managers, creditors, employees, and other stakeholders to balance their rights and obligations. Corporate social responsibility (CRS) is an activity carried out by companies as a form of supporting sustainable economic development through community or global empowerment. Management ethics is a process and effort in order to examine the truth about managerial practices that are used as guidelines for a person in carrying out and determining decisions in the organization. Ethics is not only necessary in social life, but in the world of management and business, ethics is also necessary in order for organizations to organize moral systems prepared to limit the actions of people. 

Prasetiyani, Paramita; Ghozali, Imam

Jurnal Ilmu Manajemen dan Akuntansi Terapan 2022 Sekolah Tinggi Ilmu Ekonomi Totalwin

This study aims to examine the effect of audit committee characteristics on CSRD in manufacturing and mining sector companies listed on the Indonesia Stock Exchange (IDX) in 2019. In addition, this study also examines whether there is an effect of risk management as a mediating variable in the relationship between audit committee characteristics and CSR disclosure. This research using purposive sampling method, which result in 178 samples. The analytical tool in this research using structural equation modeling (SEM)-PLS (Partial Least Square). The results show that the characteristics of the independent audit committee, number of member meetings, financial expertise and gender diversity have a positive effect on CSRD, while the size of the audit committee has no effect on CSRD. Indirect testing shows that risk management only affects the relationship between the number of member meetings and CSRD. Meanwhile, risk management failed to become a mediator for other variables with CSRD.

Faqih Fauzia Septiana; Faqih Fauzia Septiana; Teguh Khristianto

JURNAL ILMIAH KOMPUTER GRAFIS 2022 UNIVERSITAS STEKOM

Internet technology is currently developing rapidly, the need for internet in the community in the current era of the COVID-19 pandemic is increasing because studying and working can be done at home. By utilizing technology, processing customer bill payment data will be faster because of the ease of use. To support the implementation of this inseparable development of Information and Technology, a website-based internet bill payment system was created with the aim of making it easier for customers to make payments and check payment history and provide convenience for the field of collection in checking accounts receivable data so that they can be followed up in accordance with standard operating procedures. applicable. So that customers feel comfortable because they don't need to be constantly reminded regarding missed payments. The design of the internet service bill payment system is described by Data Flow Diagrams (DFD) and Entity Relationship Diagrams (ERD). The design of the system prototype uses the PHP programming language and the PostgreSQL database. From this study, it was found that the website-based internet bill payment system was running well. In appearance, the website is responsive to many browsers. Meanwhile, in terms of functionality, the system can perform the functions of each feature.

Sri, Sri Wahyuning

KOMPAK : Jurnal Ilmiah Komputerisasi Akuntansi 2022 Universitas Sains dan Teknologi Komputer

The use of sophisticated technology is very much needed by the company as a support for the success and success of a plan that the company wants. The financial report is an information medium that records, summarizes a company's activities and is used to report the company's state and position to interested parties, especially creditors, investors and the company's management itself. Financial ratio analysis helps determine whether the company's financial performance is good or not. Financial ratio analysis can be classified into various types, some of which are liquidity, solvency, activity, and profitability ratios. The financial management system at the food market eat and eat Paragon Mall still uses a simple and less effective system (Microsoft Excel) because it still uses excel formulas and logic if using the formula incorrectly will result in errors in recording financial statements. The method used really takes a long time so that it is often not timely and the way to analyze it is only with profit and loss and the profits are written in the table. The financial ratio method is the main tool for conducting financial analysis and has several uses. Financial ratios show a systematic relationship in the form of comparisons between estimates (posts) of financial statements. With the existence of a financial reporting system to analyze the health of the company, it can help determine the profit for each period, so that the structure of the company's financial health can provide clearer information.   Keywords: Financial Statements, Financial Ratios, Performance  

Aqlya Zuhra Ilma; Catur Sugiarto

Prosiding Seminar Nasional Manajemen dan Ekonomi 2022 Universitas Kristen Indonesia Toraja

The Covid-19 pandemic and the hospital class transition caused a decrease in the number of outpatient visitors at the Pandan Arang Hospital, Boyolali, except for the Gastroentero Hepatology (GEH) clinic. This study aims to determine the service quality by management to create patient satisfaction and loyalty, especially at the GEH clinic. In this study, the factors of service quality, customer experience, and customer perceived value that link trust and customer satisfaction to customers loyalty to find out motivate consumers or patients in the selection of hospitals. The methodology in this research is a mixed-method approach to Sequential Exploratory design, starting with interviews with the management and consultant doctors of GEH, followed by distributing questionnaires to GEH clinic patients with a total of 307 respondents at different and sequential times. The results of the study are Pandan Arang Hospital prepared infrastructure and competent human resources according to type B hospital qualifications. During the pandemic era, Pandan Arang Hospital provided outpatient services according to the recommendations of WHO and the Ministry of Health with a separate service flow between Covid-19 and Non-Covid-19 patients. The results of quantitative research found a positive and significant relationship between service quality, customer experience, customer perceived value on trust; a positive and significant relationship between service quality, customer perceived value, and trust in customer satisfaction; the positive and significant relationship between customer satisfaction and customer loyalty.

Sulasri, Sulasri; Suntin, Suntin; Nurhalimah, Nurhalimah; Alamsyah, Alamsyah

Jurnal Kesehatan Medika Udayana 2022 Sekolah Tinggi Ilmu Kesehatan Kesdam IX/Udayana

Background: Stroke is a disease of the brain consisting of disruption of local or global nerve function, inhibiting sudden, progressive, and fast, which develops (in seconds or minutes) which lasts more than 24 hours to attack modern society and cause physical, mental and also good disability when productive also old age. The main problems faced by stroke patients are family problems, the environment and medical staff to meet the needs of care and assistance because they require continuous care in order to improve the quality of life that can have an increasing effect on the physical good medically and help cure the disease repeatedly. Purpose: The purpose of this study was to determine the relationship between self-management of post-stroke patients. Methods: This type of research is a descriptive analytic with cross sectional. Results: The results of the study obtained from the Chisquare statistical test obtained the value of ? = 0.002 (? <? = 0.05), which means there is a significant relationship with self-management statistics with post-stroke patients. Conclusion:  that research on self-management related to patients can be improved post stroke.

Satriadi, Satriadi; Liza, Liza; Maulana Mega Putri Dwi Sukmawati; Lady Fitri Ayu Sihombing; Mario Radithya Tama

Proceeding of The International Conference on Economics and Business 2022 Universitas Kristen Indonesia Toraja

Performance management in question is with the aim of increasing the strategic focus and effectiveness of the company in ensuring continuous improvement of individual and team performance. The most popular approach is to use the BSC (Balanced Scorecard). Cafe Red&Blue wants to grow and maintain its business. Therefore, in this study we want to design an instrument for measuring performance at Red&Blue cafes using the BSC. The initial stage in designing the instrument is to conduct internal and external analysis to determine the position of the business in the industry and the strategy that must be used. The SWOT approach is used in the analysis of the internal and external environment. From the SWOT analysis, it can be seen that the Red&Blue cafe is in quadrant I position. The strategy that must be applied is an offensive and defensive strategy as a complement. This strategy requires Red&Blue to improve its marketing strategy in order to bring even greater opportunities to the business. The next stage is through the formulation of strategic objectives, the objectives of which are designed; increase profits, increase customer loyalty, improve relationships with new customers, develop quality products with innovation, develop good and quality services, improve employee job satisfaction, increase employee skills, and knowledge employee knowledge. The eight strategic objectives are translated into 2 key financial performance indicator (KPI) perspectives, 3 internal business process KPIs, 4 customer KPI perspectives, and 5 KPI growth and learning perspectives, with targets for each KPI set based on discussions with Red&Blue cafe owners.

Veroneka Yosefpa Windahandayani; Wira Marlinta Ningsi; Yohana Hesti Mordo Ningrum

Jurnal Riset Rumpun Ilmu Kesehatan 2022 Pusat riset dan Inovasi Nasional

Hypertension is a cardiovascular disease with a systolic blood pressure value of 140 mmHg and a diastolic blood pressure value of 90 mmHg. The prevalence of hypertension globally according to WHO is 22% of the total world population. Hypertension cases if not handled properly can cause death, so it is important for hypertensive patients to have good knowledge about hypertension management, especially pharmacological management. The method in this research is descriptive correlation, using a cross sectional approach. The number of respondents in the study were 45 respondents, the sampling technique used purposive sampling. The research data were analyzed using SPSS with the Kendall's-tau correlation test, the results obtained p-value 0.236 > 0.05, meaning that there was no relationship between knowledge of pharmacological management and blood pressure values in patients with hypertension. The implication of this study is that it is hoped that people with hypertension will not only have knowledge, but also have good behavior in taking drugs, and following a low-salt diet.

Hendri Rasminto; Fujiama Diapoldo Silalahi; Budi Hartono

EBISNIS : JURNAL ILMIAH EKONOMI DAN BISNIS 2022 LPPM Universitas Sains dan Teknologi Komputer

Analysis of E-Learning Information Systems is certainly one of the efforts that can be made to overcome problems that arise in the process of implementing teaching and learning activities (KBM) in each school. Soft System Methodology (SSM) analysis is a method used to help model unstructured problems. The SSM methodology is suitable for assisting an organization in defining their goals and then building a human activity system to achieve those goals. The relationship between the internal and external academic community involves teachers, parents of students, students and school administrators to develop information for supervision and student Development approaches. E-Learning analysis using the Soft Systems Methodology (SSM) approach is expected that the E-Learning information system will be able to answer existing challenges and problems. This study carried out a CATWOE analysis of the holons and elements (Client, Actor, Transformation, World View, Owner, Environment) found in case studies, building E-Learning models by applying the roles of humans, processes and technology as knowledge-forming elements, then analysis. holons based on the modeling of the resulting Knowledge. The analysis of E-Learning needs is answered by the need between the internal staff of teachers, employees, counseling and external students and parents to improve the quality of teaching and learning activities and student development.

Simarmata, Hengki Mangiring Parulian; Simarmata, Poltak Pardamean

Jurnal Manajemen dan Ekonomi Bisnis 2022 Pusat Riset dan Inovasi Nasional

Excellent service is very important for companies to increase profits and competitive strategies with competitors. This study aims to determine the effect of service quality on customer satisfaction at PT Capella Daihatsu Pematangsiantar. This research is quantitative and  descriptive. The sample used was 94 people who were taken by purposive sampling technique. The analytical technique used is to test the validity, reliability test, normality test, t test, to determine the magnitude of the effect used a simple linear regression model. The results of this study indicate a significant positive effect between service quality and customer satisfaction. The magnitude of the effect of service quality is 36.4% on service satisfaction and the remaining 63.6% is influenced by other variables not examined such as customer relationship management and others.

Dwi Astuti Wahyuningtyas; Yohanes Suhari

Jurnal Elektronika dan Komputer 2022 STEKOM PRESS

The current era is the era of globalization, and many companies are starting to develop with increasingly sophisticated technology. CRM is a comprehensive tactic from the company so that every process of the customer life cycle can be utilized optimally. The purpose of this study was to establish a website for the CRM-based WiassShop Shoe Store. The method that will be built in this research is a website-based information system at WiasShop using the Waterfall system development method. The use of this method begins with listening to all obstacles, obstacles and suggestions from customers. Then a system design will be carried out that is tailored to the needs and complaints that have been submitted by customers, after which the development design is implemented in the form of a website. After that, the system will be tested to find out where the bugs (weaknesses) are, which will later be repaired and refined. This system will be built using Php Native and using MySQL database. Hasil penelitian yang penulis buat dengan judul Rancang bangun website pada toko sepatu wiasshop berbasis CRM adalah untuk memudahkan pengelola Wiasshop dalam melakukan pengolahan data produk, memudahkan dalam pencatatan data transaksi,dan mempermudah user dalam melakukan pembelian produk.

Hersugondo, Hersugondo; Salsabilla, Talitha Sahda; Lesticya, Widya; Yuliastuti, Nur Rachmalina; Sidabutar, Maxsuel Herianto

Jurnal Ilmu Manajemen dan Akuntansi Terapan 2022 Sekolah Tinggi Ilmu Ekonomi Totalwin

Corporate governance is an important aspect in the company. The impact and implementation of corporate governance has become interesting for various companies because it substantially controls the management of institutions. This study analyzes the impact of elements of corporate governance (CG) which includes the composition of the board on the performance of banking institutions listed on the Indonesia Stock Exchange (IDX). The research population involved 25 banking institutions which are commercial banks in Indonesia. The data taken has a span of 4 years (2017, 2018, 2019, and 2020). Spearman correlation is used to identify the relationship between corporate governance and banking financial performance. The results of this study indicate that there is a positive relationship or correlation between the number of board personnel and the financial performance of commercial banks. The number of independent directors has a positive significant relationship with ROA, ROE and EPS, job duality has a positive significant relationship with ROA and EPS, and board meetings have no significant relationship with financial performance.

Alhidayat, Nurun Salaman; Handayani, Dwi Esti; Halimah, Nur; Zakariati, Zakariati

Jurnal Kesehatan Medika Udayana 2022 Sekolah Tinggi Ilmu Kesehatan Kesdam IX/Udayana

Background: The emergency Room (IGD) is one of the main doors in emergency assistance in patient survival. One of the conditions that require emergency treatment is a fracture. Purpose: This research aims to determine the factors that influence the actions of nurses in handling emergency fracture patients. Methods:The research design used was observational non-experimental with a cross-sectional approach. The research sample is the nurse in the Emergency Unit. Data processing was arranged by the data group and data analysis using the SPSS program computer and presented in tables and frequencies Results: The results showed that there was a significant relationship between the level of knowledge, level of experience and level of training in emergency management (<0.05) of fracture patients at Tk.II Pelamonia Hospital Makassar. Conclusion: the factors that influence the emergency management of fracture patients are knowledge, training and experience.

Fitriyadi, Farid; Indriastiningsih, Erna; Erkamim, Moh

ISAINTEK: Jurnal Informasi, Sains dan Teknologi 2022 Politeknik Negeri FakFak

Customer Relationship Management (CRM) merupakan sebuah strategi yang digunakan oleh suatu perusahaan untuk dapat mengkontrol, pengecekan, menciptakan dan mempertahankan suatu hubungan yang baik dan berkelanjutan dengan pelanggannya dan mengurangi kemungkinan para pelanggannya pindah ke perusahaan atau rekanan lain. CV Mediatama Percetakan merupakan sebuah perusahaan yang menjual berbagai macam buku pendidikan. CV Mediatama Percetakan membutuhkan sebuah strategi untuk dapat menjalin hubungan dan meningkatkan layanan kepada pelanggannya agar pelanggannya tetap loyal kepada CV Mediatama. Penelitian ini bertujuan untuk merancang dan membangun sebuah Tampilan Website / Interface Customer Relationship Management (CRM) yang berbasis web pada CV Mediatama agar menjalin hubungan dan meningkatkan pelayanannya kepada pelanggan. Desain Interface Website  CRM menggunakan model prototype. Dari penelitian ini akan menghasilkan sebuah Desain Interface Customer Relationship Management (CRM) berbasis web yang kemudian akan di uji dengan menggunakan metode pengujian Black-Box ,yaitu menguji perangkat lunak dari segi spesifikasi fungsional tanpa menguji desain dan kode program. Dengan perancangan dan pembangunan Customer Relationship Management (CRM) ini diharapakan CV Mediatama dan menjalin hubungan yang berkelanjutan dan dapat meningkatkan layanannya kepada pelanggan.

Ummu Khalishah, Andriani

Jurnal Kesehatan Medika Udayana 2022 Sekolah Tinggi Ilmu Kesehatan Kesdam IX/Udayana

Background: Menstrual cycle is the time since the first day of menstruation until the arrival of next menstrual period. Menstrual cycle ideally regular every month with a span of time between 21 to 35 days each time the menstrual period and menstrual cycle can vary in women during different times of life depending on various things, one of which in the stress factor. In it’s effect on the menstrual cycle, stress involves the neoro-endocrinological system as a large system of it’s role in female reproduction. This menstrual cycle disorder involves an integrative regulatory mechanism that affects the body biochemical and cellular processes including the brain and psychological. Purpose: The pupose of this study was determine the relationship of stress to the menstrual cycle for students of Islamic Boarding School of Ummu Sulaim Pekanbaru Year 2018. Method: This research uses quantitative analytic research type, with cross sectional design using questionnaire as a measuring tool as well as sampling was stratified random sampling. Results: The results of this study indicate that moderate stress with irregular menstrual cycles that have equal to 57,1% p value 0,001 > ? 0,005 means there is a relationship of stress to the menstrual cycle on students. Conclusion: The researcher’s suggestion is expected for students of Islamic Boarding School of Ummu Sulaim Pekanbaru in order to make good time management so that all activities, duties and memorization do not accumulate so it does not become burden which make student stress and consequently will affect the cycle of menstruation.Keyword : Stres, Menstrual cycle

Subagyo, Herry

KOMPAK : Jurnal Ilmiah Komputerisasi Akuntansi 2021 Universitas Sains dan Teknologi Komputer

This research aims to test the relation between ownership structures and capital structure firm value of basic industry & chemistry firm. This research places the capital structure as a mediating variable for the relationship between ownership structure and firm value. The sample used is a company listed on the Indonesia Stock Exchange for the period 2014-2019, using a purposive sampling technique got 115 samples that meet the criteria. Data processing using the IBM SPSS 23 series program as an analysis tool. The result is that management's ownership has a negative effect on capital structure, and a positive effect on firm value, while institutional ownership has a positive effect on capital structure, and a negative effect on firm value. This study also found that capital structure is a mediating variable of the relationship between management ownership and firm value. Keywords: ownership structure, capital structure, firm value  

Dewi, Nurul Puspa; Wibowo, Jati Sasongko

Dinamik 2021 Universitas Stikubank

Pencucian pakaian dan layanan dry cleaning, yang saat ini dapat dijalankan di rumah atau melalui bisnis yang tersedia, menjadi semakin populer. Hal ini telah menyebabkan persaingan sengit di industri ini. Untuk mengatasi persaingan ini, diperlukan usaha untuk memperkenalkan dan mempromosikan layanan pencucian pakaian dengan menggunakan metode Customer Relationship Management (CRM). Tujuan utamanya adalah menarik lebih banyak pelanggan, menjaga hubungan baik dengan pelanggan yang sudah ada, serta efektif mengelola data pelanggan dan keuangan bisnis pencucian pakaian. Penelitian ini bertujuan untuk mengembangkan sistem informasi yang menggunakan metode CRM untuk meningkatkan interaksi yang positif dan nyaman dengan pelanggan. Dalam pengembangan sistem ini, bahasa pemrograman seperti PHP dan HTML digunakan, dengan penggunaan database PostgreSQL dan framework Laravel. Hasilnya adalah sebuah sistem informasi yang kompatibel dengan penerapan metode CRM, memberikan kemudahan bagi pelanggan dalam mencari informasi tentang layanan pencucian pakaian. Saran dari penelitian ini adalah untuk terus meningkatkan penggunaan metode CRM agar interaksi dengan pelanggan dapat lebih aktif dan efektif.

Prasetyo, Agus; Adriyanto, Andhy Tri

Jurnal Ilmu Manajemen dan Akuntansi Terapan 2021 Sekolah Tinggi Ilmu Ekonomi Totalwin

Research on the Influence of Communication Quality and Conflict Management on Customer Relationship Marketing aims to find out the influence of The Influence of Communication Quality and Conflict Management on Customer Relationship Marketing as Variable Intervening Research Location PT. Bpr Rudo Indobank in Semarang City. The population used is PT Customer. Rudo Indobank. The sample was 100 respondents. Research data comes from two sources, namely primary data and secondary data. This type of research is quantitative. Sampling using purposive random sampling techniques. The collected data is then analyzed using Structural Equation Modelling (SEM) with AMOS 24 software. The results of this research Communication Quality has a significant positive effect on Customer Relationship Marketing, Conflict Management has a significant positive effect on Customer Relationship Marketing.