Publication Search

The quality of nursing care is reflected in the implementation of professional nursing care. Professional and qualified nurses must possess both hard skills and soft skills, as success in the workplace is influenced by soft skills (80%) and hard skills (20%). Indonesia still faces many challenges in achieving nursing care quality that reflects professional practice. The way nursing care is provided is not entirely focused on meeting the client's needs but is more oriented toward task completion. The purpose of this study is to determine the relationship between the professional team nursing care model and the quality of nursing care in the inpatient ward. This is a quantitative study using a correlational approach with a cross-sectional design. The study sample consisted of 146 respondents using purposive sampling. Data analysis utilized the Spearman rank correlation technique. The respondents were predominantly female, held a bachelor's degree, and had less than five years of work experience. Most of the MAKP met the criteria, and most reported that the quality of care was good. Based on bivariate analysis, a significant relationship was found between MAKP and the quality of inpatient care at RSI Sultan Agung Semarang. This result is shown by a correlation coefficient of 0.807 with a positive relationship and a significance value of 0.000 (p-value < 0.05). There is a significant relationship between MAKP and the quality of inpatient care services at RSI Sultan Agung Semarang.

Introduction Shoulder pain is one of the most common complaints of Musculoskeletal Disorders (MSDs) experienced by workers due to non-ergonomic working postures, repetitive movements, and excessive workloads. This condition can reduce productivity and overall quality of life. Objective To increase restaurant workers’ knowledge about shoulder pain prevention through ergonomic education and simple stretching exercises that can be performed independently. Methods A descriptive observational study was conducted involving 20 kitchen workers at Potre Koneng Restaurant. The program consisted of permission procedures, workplace observation, questionnaire distribution, and health education using a leaflet. The educational material included the definition of shoulder pain, signs and symptoms, risk factors, preventive measures, and simple stretching techniques. Results The Form revealed that most workers experienced shoulder pain related to bending postures, lifting loads >5 kg, and limited rest breaks. Following the education session, participants demonstrated improved understanding of proper working posture and the importance of regular stretching, and expressed willingness to practice it during work breaks. Conclusion Ergonomic education and stretching exercises were effective in improving awareness of shoulder pain prevention among informal sector workers. Similar programs are recommended as promotive and preventive measures in high-risk workplaces.

Workplace gossip is a behavior that is now a common thing for some people, but it can have a negative impact if there is no control over workplace gossip behavior, it can cause social conflicts between workers and business owners. Research Objectives: (1) To test how Negative Workplace Gossip affects Knowledge hiding in Food MSME Workers, (2) to test how Workplace Ostracism affects Knowledge hiding in Food MSME workers, (3) to test how Knowledge hiding affects Prosocial Behavior on Food MSME workers, (4) to test how Negative Workplace Gossip affects Prosocial Behavior in Food MSME workers, (5) to test how Workplace Ostracism affects Prosocial behavior, (6) to test how Negative Workplace Gossip affects Prosocial Behavior through Knowledge hiding, (7) to test how Workplace Ostracism affects Prosocial Behavior through Knowledge hiding in Food MSME workers. This type of research is quantitative using a causality approach, with a sample of 74 BBJ food MSME workers. From the research conducted, the results were obtained (1) There is an effect of Negative Workplace Gossip on Knowledge hiding in Food MSME Workers, (2) There is an effect of workplace ostracism on knowledge hiding in Food MSME workers, (3) There is an effect of knowledge hiding on prosocial behavior in Food MSME workers, (4) There is an influence Negative Workplace Gossip on prosocial behavior in Food MSME workers, (5) There is an effect of Workplace Ostracism on prosocial behavior, (6) There is an effect of Negative Workplace Gossip on Prosocial Behavior through Knowledge hiding, (7) There is an effect of Workplace Ostracism on Prosocial Behavior through Knowledge hiding on Food MSME workers.

Through the Field Work Lecture (KKL) program at PT Yakult Indonesia Persada, this community service activity was carried out with the aim of providing practical experience for students related to the implementation of Human Capital Management (HCM) in the industrial world. This program not only aims to provide theoretical insight, but also introduces students to the application of important concepts in human resource management in companies. The focus of the activity covers various aspects, such as the recruitment process, training programs and career development, and the reward system implemented at PT Yakult. This activity also provides an understanding of the important role of HCM in improving company performance through effective employee management. The results of the activity show that PT Yakult has developed a continuous training pattern aimed at improving employee competencies as a whole. In addition, the company also conducts employee talent mapping that allows for a systematic career path, which provides development opportunities for each individual within the company. The benefits obtained by students from this activity are not only increased knowledge of HCM, but also strengthened analytical skills, developed professional attitudes, and preparedness to face challenges in an increasingly dynamic workplace. Therefore, this KKL program is a very important tool for building stronger synergy between universities and the industrial world, so that students can be better prepared and competent in facing the ever-growing needs of industry.

Through the Field Work Lecture (KKL) program at PT Yakult Indonesia Persada, this community service activity was carried out with the aim of providing practical experience for students related to the implementation of Human Capital Management (HCM) in the industrial world. This program not only aims to provide theoretical insight, but also introduces students to the application of important concepts in human resource management in companies. The focus of the activity covers various aspects, such as the recruitment process, training programs and career development, and the reward system implemented at PT Yakult. This activity also provides an understanding of the important role of HCM in improving company performance through effective employee management. The results of the activity show that PT Yakult has developed a continuous training pattern aimed at improving employee competencies as a whole. In addition, the company also conducts employee talent mapping that allows for a systematic career path, which provides development opportunities for each individual within the company. The benefits obtained by students from this activity are not only increased knowledge of HCM, but also strengthened analytical skills, developed professional attitudes, and preparedness to face challenges in an increasingly dynamic workplace. Therefore, this KKL program is a very important tool for building stronger synergy between universities and the industrial world, so that students can be better prepared and competent in facing the ever-growing needs of industry.

Preventing accidents during drilling and well service operations is a constant and primary concern for every company or contractor operating in the upstream business. Accident analyses often identify a number of causative factors and/or anomalies, where equipment-related items play a significant role. This article concentrates on the rig inspection process as a consistent method for detecting equipment-related anomalies before operations commence. These inspections allow necessary repairs to be made in a timely manner, thereby limiting the occurrence of accidents after the rig becomes operational. When thorough and systematic rig inspections are performed, the percentage of accidents where equipment failure is the primary cause remains very low. However, the factor of equipment condition contributing to accidents still persists in a significant number of cases. Drilling rig mast inspection is a crucial component in maintaining the safety and efficiency of drilling operations. This inspection process aims to detect structural anomalies and equipment conditions that could affect rig performance. In this study, we analyze the inspection methods applied to rig masts, including visual inspection, non-destructive testing, and condition monitoring. The results of these inspections are expected to identify potential risks and enable necessary repairs before operations begin. Through the implementation of systematic and standardized inspection procedures, companies can reduce the likelihood of accidents and equipment failures, thereby enhancing workplace safety. This study also discusses the importance of training for inspection personnel to ensure they possess the necessary knowledge and skills to detect potential problems that may arise. Thus, drilling rig mast inspection contributes not only to safety but also to overall operational efficiency.

Patriarchy in the modern era still persists despite continuous efforts to achieve gender equality across various aspects of life, including education, the workplace, and social interactions. Its presence is often reinforced through mass media, particularly in television series. The drama series “Bid’ah” vividly portrays the impact of patriarchy on women’s lives, both in domestic settings and in the public sphere. This study aims to examine the extent to which exposure to the series “Bid’ah” influences viewers’ perceptions of patriarchy. This research employed a quantitative approach involving 100 undergraduate students from the Communication Science program at Universitas Bina Bangsa. The sampling technique used was purposive sampling, where participants were selected based on specific criteria relevant to the research objectives. Data were collected through an online questionnaire using a four-point Likert scale to measure the respondents’ perceptions. The data were then analyzed using simple linear regression with the help of SPSS software. The findings indicate a significant influence between exposure to the series and viewers’ perceptions of patriarchy. This is evidenced by a correlation coefficient of 0.405 (p-value 0.000) and a coefficient of determination of 0.164. These results suggest that 16.4% of the variance in perceptions of patriarchy can be explained by exposure to the “Bid’ah” series, while 83.6% is influenced by other factors beyond this study. These findings highlight the important role of media in shaping social perceptions, particularly regarding gender norms and patriarchal values. This study contributes to the understanding of how media, especially television dramas, can both reinforce and challenge gender stereotypes, while also providing insights into the potential influence of media content on audiences’ attitudes toward gender equality.

Based on the researcher’s observations at The Westlake Resort Yogyakarta, particularly in the Food and Beverage Product Department within the Pastry Section, several issues and challenges were identified, namely the absence of a clearly established Standard Operating Procedure (SOP). It was therefore concluded that the SOP in the Pastry Section at The Westlake Resort Yogyakarta has not been properly designed or implemented. In order to determine in detail the design of the SOP to be applied in the Pastry Section, a study was conducted under the title “Designing Standard Operating Procedures (SOP) for Raw Materials and Product Quality: A Case Study of the Pastry Section at The Westlake Resort Yogyakarta.” The research employed a qualitative method with a descriptive approach. Sampling was carried out using purposive sampling with a non-probability technique, while data collection techniques included observation and interviews. Data analysis was conducted through four stages: data collection, data reduction, data presentation, and conclusion drawing. The results of the data analysis indicated that the SOP in the Pastry Section at The Westlake Resort Yogyakarta had not yet been established, and the proposed SOP design had not been fully implemented, nor did it meet the job description indicators of the pastry section as outlined by Suhardjito (2006), particularly in terms of raw materials and product quality. The study concludes that although the staff in the Pastry Section at The Westlake Resort Yogyakarta have SOPs in place, they do not fully comply with the specified indicators. Certain aspects, such as product quality and workplace hygiene, have not been consistently applied, thereby necessitating an evaluation and the formal establishment of SOPs.

Stress can be defined as a condition of tension that affects various aspects of a person’s life. Work-related stress may be caused by several factors, such as excessive workload, tight deadlines, conflicts with colleagues, or uncertainty in the workplace. One method that can be applied to manage stress is the Benson Relaxation Technique. The Benson Technique is a relaxation method that helps relieve bodily tension, with the expectation of improving sleep quality and preparing individuals to achieve a deeper connection with the Creator or spiritual being. This community service activity aimed to provide education regarding the Benson Relaxation Technique to reduce work-related stress among female workers at Soun Scorpio Factory in Karangsoka Village. The methods used in this activity included measuring stress levels using a work stress instrument, assessing knowledge levels through pre-test and post-test questionnaires, and conducting evaluations using observation sheets. The activity involved 25 female workers at Soun Scorpio Factory who received education on the Benson Technique, delivered in two sessions. The evaluation results showed that 84% of the participants were in the moderate stress category, and 16% were in the low-stress category. Knowledge evaluation results indicated that 16 participants (64%) had good knowledge, while 9 participants (36%) had sufficient knowledge. After the intervention, all respondents (100%) showed a reduction in stress levels to the low-stress category. Thus, the Benson Relaxation Technique can serve as an effective approach to reducing work-related stress among female workers and improving their mental well-being.

Human resources (HR) play a crucial role in determining the success of an organization. PT Indomarco Prismatama is a leading company in the modern retail sector, operating the Indomaret minimarket network that provides essential daily needs for the community. Within this context, employee performance becomes a critical factor that directly influences business continuity and service quality. However, several issues remain, such as high absenteeism, low motivation, and disharmonious workplace relationships. These conditions highlight the importance of effective leadership styles and a strong organizational culture in enhancing employee performance. This study aims to analyze the influence of leadership style and organizational culture, both partially and simultaneously, on employee performance at PT Indomarco Prismatama, Kelapa Gading Branch. The research employed a quantitative approach with an associative design. The population consisted of 102 employees, with a sample of 81 respondents determined using Slovin’s formula. Data were collected through a Likert-scale questionnaire and analyzed using validity and reliability tests, multiple linear regression, t-tests, and F-tests to examine the relationships among variables. The findings reveal that leadership style significantly influences employee performance, while organizational culture also has a positive and measurable effect. Furthermore, the simultaneous influence of both variables shows a significant impact on improving performance. These results indicate that a combination of effective leadership and a supportive organizational culture plays a vital role in enhancing productivity and achieving organizational goals at PT Indomarco Prismatama, Kelapa Gading Branch.

Each workplace has a different potential risk of work accidents depending on the type of industry, technology used, and risk control efforts undertaken by the company. Work accidents are generally caused by two main factors: unsafe acts by humans and unsafe working conditions. In this context, occupational safety and health (K3) is an important aspect that must be implemented in every company to protect workers from hazards that can cause losses, both physical and work productivity. Law No. 13 of 2003 concerning Manpower mandates that every worker has the right to occupational safety protection. This study focuses on UD. Fuad Las Jaya, a company engaged in construction and welding services. This company has a fairly high potential for work accidents considering the type of work performed. Based on employee attendance data in 2025, there is a level of discipline that can be related to working conditions and perceived safety. The severity of accidents is classified into three categories: light, moderate, and severe, which indicates the importance of implementing an effective K3 system. It is hoped that consistent awareness and implementation of K3 will create a safe, healthy, and productive work environment, as well as reduce the number of work accidents in the construction sector.

This study aims to investigate the influence of organizational culture, work motivation, and work environment on job satisfaction at X Group. The research focuses on understanding how these factors contribute to employees' overall satisfaction with their work. The sampling technique employed is Non-Probability Sampling, using the accidental sampling method, which selects respondents based on their availability and willingness to participate. The study’s sample consists of 30 respondents from a total population of 40 employees. Data analysis was performed using multiple regression analysis, with SPSS version 22 and Microsoft Excel 2019 as the software tools. The results of the study indicate that Organizational Culture (X1) has a non-significant effect on job satisfaction, meaning that the organizational culture at X Group does not substantially influence employees' job satisfaction. On the other hand, Work Motivation (X2) was found to have a significant effect on job satisfaction, suggesting that higher levels of motivation in the workplace lead to greater job satisfaction. Additionally, the Work Environment (X3) also showed a non-significant effect on job satisfaction, indicating that environmental factors within the company have a minimal impact on employees' overall satisfaction. The findings suggest that while organizational culture and work environment may play a role in job satisfaction, work motivation is the most influential factor. These results can help guide strategies to improve employee job satisfaction at X Group.

The research findings indicate that, on a partial basis, only the Work-Life Balance variable has a significant effect on employee performance, with a significance value of 0.029 and a t-value of 2.311. In contrast, the Physical Work Environment and Interpersonal Communication variables show no significant impact, with significance values of 0.774 (t-value -0.290) and 0.217 (t-value 1.264), respectively. Simultaneously, the three variables do not exhibit a significant influence on performance, as evidenced by a significance value of 0.056 on an F-value of 2.845. The coefficient of determination (Adjusted R²) of 0.240 suggests that the model explains only 24% of the variability in employee performance. These results imply that employee performance at PT Daihatsu Jolo Abadi is more strongly influenced by work-life balance than by the physical work environment or social interactions in the workplace. Therefore, strengthening work-life balance should be a strategic priority for enhancing performance, alongside exploring other relevant variables for future studies.

Capacity-building training for housekeeping staff in hotels and restaurants is a crucial aspect of maintaining service quality and enhancing customer satisfaction. Competent housekeeping personnel not only ensure physical cleanliness but also directly impact the reputation, image, and competitiveness of businesses in the hospitality and restaurant sectors. This community service program aims to develop the capacity of housekeeping staff through focused training on mastering cleaning techniques, effective waste management, and the proper and safe use of cleaning tools and materials. The training methodology is conducted directly using a participatory approach, allowing participants to actively engage in practical simulations, discussions, and case studies related to cleaning procedures, operational standards, and waste handling. Evaluation is conducted using pre-test and post-test assessments to measure improvements in participants’ knowledge, skills, and understanding of good cleaning practices. Results demonstrate significant improvements in mastering cleaning techniques, understanding waste management, and the ability to use cleaning tools and materials correctly. Additionally, participants reported increased awareness of the importance of consistently maintaining cleanliness standards, which is expected to be applied in daily workplace activities. The contribution of this community service provides tangible benefits in enhancing human resource quality in the hotel and restaurant sectors while supporting the achievement of professional, hygienic, and environmentally friendly service standards. This training is expected to serve as a sustainable model for the continuous development of housekeeping staff competencies in the broader hospitality and tourism industry.

This research was conducted with the primary objective of examining and determining the effect of occupational safety, occupational health, and the Occupational Health and Safety Management System (OHSMS) on employee performance at UD. Berkah Mandiri, located in Kediri Regency. The background of this study is based on the importance of implementing OHS in the workplace as an effort to minimize the risk of accidents, improve employee well-being, and support overall company productivity. In today’s increasingly competitive industrial world, attention to occupational safety and health is a key factor that not only protects workers but also enhances organizational efficiency and effectiveness. The research method employed was a quantitative approach with an associative research design. The population consisted of 56 employees, all of whom were taken as respondents through a saturated sampling technique. Data were collected using a questionnaire instrument constructed based on indicators of occupational safety, occupational health, OHSMS, and employee performance. The data were then analyzed using SPSS version 25.0 through validity and reliability tests, multiple regression analysis, and hypothesis testing both partially and simultaneously. The results of the analysis revealed that occupational safety has a significant effect on employee performance, indicating that the better the implementation of safety standards, the higher the performance achieved. Similarly, occupational health was found to have a positive and significant effect on employee performance, suggesting that healthy working conditions contribute to higher motivation and work effectiveness. Furthermore, the OHSMS also significantly influenced employee performance, reflecting that proper policies, procedures, and supervision in OHS management create a safe and productive work environment. Collectively, the three variables—occupational safety, occupational health, and OHSMS—were proven to have a significant simultaneous effect on employee performance at UD. Berkah Mandiri. Thus, this study emphasizes that occupational safety, occupational health, and OHSMS are crucial factors that must receive serious attention in order to improve employee performance and support sustainable business continuity.

UMKM Tahu XYZ, a small-scale tofu producer, is currently facing significant challenges in maintaining consistent product quality, primarily due to a high defect rate. Common issues identified include crumbled tofu shapes, overly soft textures, and inconsistent taste, which negatively impact customer satisfaction and business sustainability. This study aims to investigate the root causes of these quality issues and propose practical solutions using the Lean Six Sigma methodology. The research employs a descriptive quantitative approach through the DMAIC framework—Define, Measure, Analyze, Improve, and Control—to ensure systematic problem-solving. Data were collected over a six-month period through direct observation, structured interviews, and review of production records. The analysis identified four dominant types of waste within the production process: unnecessary transportation, product defects, excessive movement, and over-processing. The root causes of these inefficiencies are linked to poor handling of raw materials, variability in soybean quality, and an ineffective production layout that hampers workflow and consistency. To address these problems, the study proposes several targeted interventions, including the redesign of the production layout to optimize flow, the implementation of the 5S (Sort, Set in order, Shine, Standardize, Sustain) workplace organization method, the development of standardized operating procedures (SOPs), and the adoption of improved soybean boiling technology. The implementation of these improvements is projected to significantly reduce product defects, enhance process efficiency, and ultimately increase customer satisfaction. Furthermore, these actions are expected to improve the overall competitiveness of UMKM Tahu XYZ within the highly demanding food industry sector. This research provides actionable insights for other micro, small, and medium enterprises (MSMEs) seeking to apply structured quality control methods to strengthen operational performance and long-term business resilience.

Turnover intention is widely recognized as one of the earliest indicators of potential employee resignation, which in turn can generate considerable organizational challenges such as increased operational costs, the erosion of organizational knowledge, and declining productivity levels. While a significant body of international research has explored the antecedents of turnover intention, studies that specifically provide a narrative synthesis within the Indonesian workforce context remain scarce. Recognizing this gap, the present study seeks to identify the dominant factors that influence turnover intention in Indonesia by conducting a narrative literature review. The review focused on nine selected articles published between 2018 and 2023 in nationally indexed journals. To ensure rigor, the selection was based on predefined criteria: the articles had to employ empirical designs involving full-time employees, apply quantitative research methodologies, and explicitly examine the relationships between independent variables and turnover intention. The data extracted from the studies were analyzed thematically to identify recurring patterns and dominant themes. The analysis revealed four key factors that consistently shaped turnover intention across the reviewed literature. First, job stress was found to be a critical determinant, where prolonged work pressure and role overload significantly increased employees’ desire to leave. Second, job satisfaction emerged as a central variable, with dissatisfaction related to compensation, recognition, and career development strongly linked to turnover intention. Third, leadership style played an important role, as authoritarian or unsupportive leadership approaches heightened employees’ intention to resign. Finally, the leader’s role in fostering workplace relationships and support systems was identified as a factor influencing employee attachment and loyalty. In conclusion, this study contributes theoretically by mapping the dominant factors of turnover intention within the Indonesian context and highlights their interconnections.

This study aims to determine the contribution of work-family balance to work engagement in employees in long-distance marriages (LDM). The phenomenon of LDM is becoming increasingly common in the modern workplace, especially for couples who must live apart due to work demands in different locations. This condition can pose challenges in maintaining a balance between work and family life demands, which in turn can affect individual engagement in their work. Therefore, this study is important to understand the extent to which work-family balance plays a role in increasing the morale and work engagement of employees in LDM. This study involved 41 employees in LDM, with ages ranging from 24 to 50 years. The data collection method used two measuring instruments: the Utrecht Work Engagement Scale (UWES) developed by Schaufeli and Bakker (2004), and the work-family balance scale developed by Carlson et al. (2009). Data analysis was conducted using simple regression analysis techniques to determine the contribution of the independent variables to the dependent variable. The results showed that work-family balance contributed 65% to work engagement in employees in LDM. These findings indicate that the higher the level of work-family balance, the higher the employee's engagement in their work. Therefore, it is important for organizations to create policies and work environments that support work-family balance, especially for employees in long-distance marriages.

This study aims to analyze the influence of work environment, salary, and career development on employee performance at Larissa Aesthetic Center through employee commitment as a mediating variable. The importance of optimizing employee performance in supporting business growth requires appropriate efforts and strategies to maximize existing resources in the work environment. Employees who value the work environment because it fosters a sense of well-being and enthusiasm at work. Salary is one of the factors that influences performance, in line with compensation that meets expectations as a form of responsibility in the workplace. Employee career development is seen as a call for progress, where competent workers facilitate the organization in becoming a solution for clients.The method used in this study employs an explanatory approach to uncover the relationships between variables and emphasizes causal numerical data. The study population consists of 65 employees, with the sampling technique using a census, where the entire population serves as the study sample. This research utilizes primary data obtained through questionnaire completion. Secondary data is derived from relevant documentation related to the research topic. Data analysis employs path analysis to test the relationships between research variables. The results of this study indicate that the work environment, salary, and career development have a significant influence on employee performance at Larissa Aesthetic Center, through the support of employee commitment as a mediating variable. The findings of this study can serve as a reference for business actors as a basis for consideration in actions related to human resources.

This study aims to analyze the impact of generational diversity, organizational culture, and leadership style on employee retention at PT Idea Solusi Indonesia in Tangerang City. This research employs a quantitative approach with descriptive data analysis, correlation, and hypothesis testing using multiple linear regression. The sampling method used is Non-Probability Sampling with a Total Sampling technique, where data is collected through questionnaires using a Likert scale. The collected data is then processed using Microsoft Excel software for further analysis. The results of this study show that the generational diversity variable does not have a significant impact on employee retention. Despite differences in age and background among employees, these factors do not significantly affect their decision to stay with the company. On the other hand, organizational culture and leadership style have a significant influence on employee retention. An inclusive organizational culture that supports teamwork, open communication, and recognition of individual contributions has been shown to improve employee satisfaction and loyalty. Additionally, a leadership style that supports individual development, provides support, and focuses on employee empowerment helps strengthen employee commitment to remain with the company. This study offers important managerial implications for PT Idea Solusi Indonesia in formulating policies to improve employee retention. The company needs to strengthen an organizational culture that promotes well-being and inclusivity, while also enhancing leadership styles that motivate and empower employees. By implementing these measures, the company can create a more conducive work environment that not only encourages loyalty but also boosts employee motivation and productivity in the long run. This is expected to improve the overall performance of the company and ensure more stable operational continuity.