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The objectives of this study include: (1) Analyzing the effect of work motivation on employee readiness to change at BPJS Kesehatan Magelang; (2) Analyzing the effect of work attachment on employee readiness to change at BPJS Kesehatan Magelang; and (3) Analyzing the effect of organizational culture on employee readiness to change at BPJS Kesehatan Magelang. This research uses quantitative descriptive method. Data were collected using a questionnaire given to all permanent employees at BPJS Kesehatan Magelang as many as 48 people. Based on the results of the study, the following conclusions were obtained: (1) There is an influence of work motivation on employee readiness to change; (2) There is an influence of work attachment on employee readiness to change; and (3) There is an influence of organizational culture on employee readiness to change. As an improvement effort, it is recommended to BPJS health to maintain the work motivation of its employees and maintain the organizational culture that has been implemented at this time.

In order to achieve effective and efficient organizational goals, it is necessary to improve employee performance at BPJS Health Magelang Branch. Suitability of workload for each employee is an important factor in creating good conditions for each employee. Apart from that, the condition of employees with low stress and high satisfaction with the organization is a key variable in realizing increased employee performance. This research aims to determine the influence of these three variables on employee performance. The method and analysis used in the research is a quantitative method with multiple regression analysis. The data collection technique used was a questionnaire to all permanent employees at BPJS Health Magelang Branch with a total of 48 respondents. The results of this research show that first, there is a significant and negative influence of workload on employee performance as evidenced by the calculated t value of -3.096 and a significance of 0.003. Second, work stress has a significant and negative influence on employee performance as evidenced by the calculated t value of -2.642 and a significance of 0.011. Third, job satisfaction also has a significant and positive influence on employee performance as evidenced by the calculated t value of 2.641 and a significance of 0.018. Fourth, from the results of calculating the coefficient of determination it can be concluded that workload, work stress and job satisfaction together have an influence on employee performance was 56.5%.

The information quality is an important factor in influencing someone's decision, including online drivers. In Jambi City, some people affected by the Covid-19 pandemic chose to change professions to become online drivers due to disruption to the household economy. Undertaking this profession, online drivers are at risk of contracting diseases and safety and health hazards while working, while there are still those who do not have health insurance to face these risks. The aim of this research is to analyze the influence of information quality on the decision to participate in BPJS Health insurance for online drivers in Jambi City. A quantitative study approach with a cross-sectional design was carried out in Jambi City in 2023. There were 96 respondents selected based on accidental sampling techniques. The study instrument is a questionnaire. Data analysis used the chi-square test. There is a significant influence between the factors accuracy (p=0.001), timeliness (0.000), relevance (p=0.001), and completeness of information on the decision to participate in BPJS Health insurance for online drivers. It is recommended that BPJS Health increase its educational campaign about the benefits of health insurance and improving the quality of timely and relevant information.

This study examines the quality of outpatient public services for BPJS Health patients at the Regional General Hospital of Dumai City. The purpose of this research is to assess how service quality is experienced by patients and how effectively outpatient services are delivered. A qualitative descriptive approach was used, with data collected through direct observation, in-depth interviews, and documentation. Informants included outpatient service staff and BPJS patients selected purposively to represent both service providers and service users. The analysis focuses on five dimensions of service quality: physical facilities, service reliability, responsiveness, assurance, and empathy. The results indicate that outpatient services are generally perceived as adequate, particularly in terms of physical facilities, diagnostic accuracy, and staff professionalism. However, delays in registration and service processes remain a major concern, mainly due to high patient volume and administrative procedures. In addition, differences in staff communication and interpersonal attitudes lead to variations in patient experiences. Overall, the study highlights the importance of improving service responsiveness and strengthening empathetic communication to enhance patient satisfaction and the effectiveness of public hospital outpatient services.

Pharmaceutical Services at the Hospital is an integral part of the Hospital's health care system that is patient-oriented, providing Pharmaceutical Preparations Medical Devices, and Medical Materials that are quality and affordable for all levels of society including clinical pharmacy services (Anonymous, 2016) Besed on the Decree of the Minister of Health of the Republic of Indonesia No 179 Menkes/SK/11/2008, the SPM indicator of hospital pharmacy services includes the waiting time for drug services to be a maximum of 30 minutes while the maximum concoction drug is 60 minutes, the absence of medication errors, stalaction customers at least 80% and prescription writing all must refer to the Hospital formulary This study aims to find out the Waiting Time (Respond Time) of Prescription Services for Finished Medicines and drugs mixed with BPJS patients Outpatient in Bangil Hospital. This research is a non-experimental research with descriptive approach, namely the type of research approach to obtain an overview of the state of a group of data based on observations the real thing is, data collection is done in the Outpatient Pharmacy Service at Hangil Hospital, and is carried out for three months. The total mumber of prescription samples erered in the pharmacy installation for three months a 12.587 prescriptions with details of 10,770 prescriptions of JKN BPJS 85.27% 1,808 peral recipes 14 66% and 9 other insurance recipes 0.07% Among the recipe for JKN BPIS obtained during the study were 90.23% of non-concoction recipes and 9.77% of recipe recipes. The results of the study were obtaining results, the number of prescriptions from patients was 85.27% more than prescriptions from general patients 14 66% and other insurance 0.07%. The average waiting time for non-concoction recipe services in 25 minutes, and concoctions are 62 minutes

The JMO application is a digital-based social security service system in the form of mobile apps. In its application, the JMO application still has many problems, one of which is when logging into the JMO application, you still have to wait a few moments to enter the menu display, in the data updating feature, especially at the stages of biometric verification and system development, but it does not provide significant changes in terms of both features and application view. The research aims to see the application of the Jamsostek Mobile (JMO) application system to BPJS Ketenagakerjaan at the Bogor Cileungsi branch office. the research method used is qualitative with a descriptive approach. Data collection techniques used are observation interviews and documentation. Research using the theory of DeLone & McLean.

Work From Home or working from home is the policy of the government of the Republic of Indonesia in handling cases of the spread of Covid-19 in Indonesia. The first Covid-19 case occurred in Indonesia in 2020, this made the Indonesian government create a large-scale social restriction policy which made all workers, both government and private, change their work system to Work From Home. BPJS Employment Mampang branch is a government agency that provides social security services to all workers in Indonesia. The aim of this research is to find out how work from home was evaluated during the Covid-19 pandemic at the BPJS Employment Mampang office. This research uses a qualitative approach and uses the CIPP model evaluation theory developed by Stufflebeam Zhang. The data collection techniques used were observation, interviews and documentation. The number of informants in this research was 12 informants. Data processing uses triangulation techniques. The results of this research show that the evaluation of Work From Home during the Covid-19 pandemic at the BPJS Employment Mampang office resulted in a fairly good evaluation. With the results of this evaluation, several employees agreed that the Work From Home program should continue to be implemented by making improvements to the Work From Home program so that it can be more effective for employees and the company. However, for employees who do not agree, it is because not all job desk jobs can be done Work From Home.

Data from the Social Security Administering Agency (BPJS) for Employment in 2021 - 2022 recorded 499,604 cases of work accidents, then the Circular Letter of the Chief Mining Inspector number: B- 6234/MB.07/DBT.KP/2023 dated 9 October 2023 regarding Increasing Vigilance in Efforts Preventing Mining Accidents and Improving Mining Safety Performance, throughout 2023, 46.9% of accidents will result in deaths due to interaction activities on mine roads. Based on preliminary studies at PT. The true Saptaindra Site SERA in 2023 found that the number of property damage accidents (equipment damage) was 11 cases and near misses were 4 cases. The aim of this research is to identify risks that can occur both in terms of humans, the environment and operational processes, then be able to analyze the level of risk and provide recommendations for controlling dangerous risks to minimize the potential for work accidents at the PT Saptaindra Sejati Site SERA. This research uses HIRA (Hazzard Identification Risk Assessment) method with the main focus being able to identify potential hazards through calculating the level of opportunity (Likelihood) and level of severity (Saverity) in order to obtain the level of risk using a risk matrix. And then control is carried out according to the work safety hierarchy, namely elimination, substitution, engineering, administration and PPE (personal protective equipment). The results of this research show that after controlling jobs with a medium risk level, there are 3 jobs including Topsoil removal, Over burden removal and Coal getting and less than 9 according to table 2.3 Risk Matrix and jobs with a low risk level. risk), namely 3 jobs including Land clearing, Drill and blast and Mine water pumping work in the sump.    

This research aims to find out the procedure for calculating JHT tax and printing guarantee claim vouchers. The research method used in this journal uses data collection techniques in the form of observation, interviews and documentation. The results of this research show that the role of E-PPT My Tax in calculating JHT tax and the procedure for printing guarantee claim vouchers can make it easier for a company to record financial reports sequentially and in detail. Having procedures makes it easier to carry out an activity accurately, consistently and relevantly. The conclusion of this research is that the role of E-PPT My Tax in calculating JHT tax and the procedure for printing guarantee claim vouchers is very important because you can know how to calculate tax in detail and by printing guarantee vouchers, a company's financial reports can be directed and clear, and later An archive will also be created if the file is used at any time.

The health Social Security Administering Agency (BPJS) is a legal entity specifically assigned by the government to administer social security. Seen in the vision and mission of the Long Term Develompment Plan For the Health Sector 2005-2025, namely that the community is expacted to have the ability to access quality health services and also obtain heald insurance, namely that the community gets protection in meeting their basic health needs. Especially for the people of Binjai city, to see the level of satisfaction of peolbe using BPJS Health in the city of Binjai, it is necessary to build a clustering that can group the level of satisfaction in each domicile. Data Mining Grouping using the K-Menas Clustering algoritma metdhod, which is a process of processing quite large amounts of data using statistical methods, this producing a group of data. It is hoped that clustering can complete the grouping of satisfaction levels of BPJS user commuites in the city of Binjai. There are 400 data from correspondent responses from the community regarding the level of satisfaction in using BPJS Health in the city of Binjai. From the results of trials with 400 data carried out with MATLAB, it was found that group 3, cluster 1, had 244 data, cluster 2 had 69 data, cluster 3 had 87 data, group 4 cluster 1 has 78 data, cluster 2 68 data, cluster 3 has 109 data, group 5 cluster 1 has 63 data, cluster 2 has 63 data, cluster 3 has 145 data, cluster 4 has 24 data, cluster 5 has 100 data.

BPJS (Social Security Administering Agency) in Law No. 24 of 2011 is a legal entity established to administer social security programs. BPJS aims to realize the provision of guarantees for the fulfillment of the basic needs of a decent life for each participant and/or their family members. The purpose of this research is to find out the role of BPJS Employment in Tanjungpinang City and analyze the influence of the role of BPJS Employment on the workforce, whether it is in accordance with the objectives of BPJS Employment. The method used by the author in this research is literature study, namely data collection techniques by reading, writing and analyzing the data obtained. In this research, it was found that the important role of Tanjungpinang City BPJS Employment was in carrying out programs from the center which were then further developed. Such as the work accident insurance program (JKK) which was developed into a work accident service center (PLKK) in collaboration with the Navy Hospital.

Work accidents are a phenomenon that often occurs in various industrial sectors. In the process of nation building, the role of the workforce is increasing, along with the various difficulties and risks they face. As a result, to increase national productivity, workers must be provided with protection, care and increased welfare. To ensure that all the steps required to obtain work accident insurance have been carried out correctly and clearly, BPJS procedures cover various aspects, such as registering participants, handling work accident cases, and paying compensation to victims. This journal is made using the library research method, which refers to the process of searching, collecting and analyzing literature or written sources such as books, reports and journals that are relevant to a particular research or study topic. One of them is for the workforce in realizing prosperity. Due to the important role of labor in achieving development goals, they have rights and obligations protected by law. Workers who experience work accidents can receive legal protection such as health services according to medical needs and monetary compensation. The rights and obligations of workers, employers and BPJS Employment are not affected if reporting work accidents is delayed to BPJS Employment and UPTD Employment Inspection.

Pendampingan  dalam kegiatan pengabdian kepada masyarakat (PKM)  di Gereja Kristen Jawa (GKJ) Kramas, Tembalang Kota Semarang sebagai upaya mewujudkan lanjut usia (Lansia) sehat, aktif dan mandiri.  Warga  lansia di gereja tersebut (2023) sebanyak 32,6% dari  110 warga,   sebagian besar  adalah perempuan  dan  aktif kegiatan rumah tangga,  sosial  dan usaha ekonomi mikro.   Pendampingan  dilaksanakan dengan fasilitasi menyusun Rencana Aksi Sekolah Adiyuswo GKJ Kramas, dengan pemberdayaan dan mengintegrasikan  tujuh kegiatan ke dalam Sekolah Adiyuswa yaitu : (1) Pemeriksaan Kesehatan; (2)  Kegiatan  Sosial/Keagamaan;  (3) Seni Budaya;  (4) Produktif secara ekonomi (untuk persembahan); (5) Jaminan  Sosial (tergabung dalam BPJS, bantuan bagi lansia  sakit dan santunan kematian)  (6) Pemberdayaan Keluarga  pra-lansia dan  keluarga yang memiliki lansia agar paham tentang kesehatan dan aktivitas)  (7)  Jejaring Kerjasama ( Posyandu dan Puskesmas Tembalang.   Kegiatan pendampingan dilaksanakan   pemberdayaan kader dari warga  gereja (doketr dan paramedic serta warga setempat), kelengkapan  data terpadu  lansia, penguatan kelembagaan  sekolah adiyuswo, peningkatan kapasitas kader, dan  promosi sehat, aktif dan  perilaku hidup bersih dan sehat, cek kesehatan  rutin  bersama kegiatan  bergereja dan  akses ke  Puskesmas.  Hasil pendampingan   dilakukan monitoring dan  evaluasi berdasarkan Rencana Aksi  Sekolah Adiyuswo GKJ Kramas menunjukkan perkembangan yang  baik  dan kegiatan sosial ekonomi  mendapatkan apresiasi dari  gereja dan masyarakat sekitar gereja.

Occupational accidents are considered a risk that is difficult to avoid in production or work activities. Protection of rights can ensure the working life not to consider itself in a hazardous work environment, even if accidents at work are inevitable. The research uses implementation assessment elements: programs or policies, target groups, and implementers. The aim of this study is to find out how the implementation of worker rights protection is related to employment accidents at BPJS Employment. The research method used is qualitative, with a library study approach. As for the results obtained in this study, i.e. in creating social security related to work accidents as an attempt to protect workers or workers, the program or policy implemented is JKK (Work Accident Insurance) with the target group of workers and workers and implementers of the BPJS Employment. This research could draw the conclusion that the implementation of social security efforts related to work accidents is not optimal because there are still problems in these activities, such as delays, and companies do not do what should be done by the company.

One of the easiest ways to detect cervical cancer early is with a visual examination of acetic acid. Early detection of cervical cancer by visual examination with acetic acid is guaranteed by the government, namely BPJS Kesehatan, and is included in the national health insurance program. The purpose of the study was to determine the low participation of women of childbearing age in acetic acid visual examination by UPT Puskesmas Timpah. The method used in this study is descriptive research. Questionnaires made by purposive sampling technique are used as data collection instruments; The maximum number of samples in the study sample is 30 samples. The respondents of this study were women of childbearing age. The results showed that based on respondents' knowledge of information, 26 respondents were uninformed (86.66%), 20 respondents (93.33%) did not support men. In the field of education, 21 people were found to have elementary and junior high school education as much as 70%, in the support of officers it was found that 20 people did not support (66.67%). Regarding access to information, it is known that 22 people did not get any assistance to get information (73.33%).    

Patient satisfaction is a factor that can be used as a reference in determining the success of a service program. Patient satisfaction will arise when it is supported by good quality service. There are five dimensional aspects known as service quality (SERVQUAL), reliability, responsiveness, assurance, empathy, and tangible. These five dimensions influence patient satisfaction. This research aims to provide an overview of the level of satisfaction of outpatient BPJS patients at Hermina Bitung Hospital, Tanggerang Regency in 2023. This research uses a descriptive method with a quantitative approach with the data that has been collected being processed using SPSS (statistical packagen for the social sciences) then the results analyzed by measuring the average percentage for each patient criterion and a sample size of 76 respondents, from this research it can be concluded that patient satisfaction through the reliability dimension is 56.58%, the responsiveness dimension is 55.26%, the assurance dimension was 53.95%, the empathy dimension was 56.58%, while the direct evidence (tangible) was 51.32%. Thus, the researchers concluded that the number of BPJS patients in outpatient registration services was 52.63%. This result still does not reach the minimum service standard set by the Indonesian Ministry of Health in 2008, which is ≥90%.

Basically Corporate Social Responsibility (CSR) is manifested in the social role of a company or Limited Liability Company (PT) towards the company's internal environment, namely the welfare of its workers' lives. The existence of a level of welfare for workers is one way or strategy that can increase the participation of workers, motivation and loyalty of the workers. This problem is included in the Law of the Republic of Indonesia Number 40 of 2007 concerning Limited Liability Companies and in addition to the Law Number 25 of 2007 concerning Investment (UUPM) Article 34, namely "companies that invest in are required to implement CSR" to create conditions that are harmonious, balanced and in accordance with the environment, norms, and culture, as well as the Law that regulates the Social Security System and which establishes the Employment Social Security Administering Agency as an institution that regulates all labor guarantees for all Indonesian people, namely BPJS employment. The purpose of this writing is; 1). Providing a form of CSR responsibility to the company for the welfare of the workers; 2). Implement sanctions given to companies if they do not carry out CSR responsibilities to employees. This method uses writing in the form of normative legal methods or in legal research literature from the results of a study, there is one main thing that can be concluded. Namely, there are several rules that regulate corporate social responsibility, there is a law on State-Owned Enterprises (BUMN), an investment law and a social security law. a requirement for CSR that has the potential to cause multiple interpretations in practice, because not all laws that have regulated and contain rules that are subject to sanctions in it.

The Social Security Administrative Body is a legal entity in administering social security programs to ensure that all people are able to meet the basic needs of a decent life. The purpose of this research is to analyze the BPJS Kesehatan service system which is capable of anticipating a surge in patients seeking treatment abroad. This study uses a Statute Approach and a conceptual approach using the interview method. Data analysis used qualitative analysis techniques to test the validity of the data in this study by looking for existing reference sources. Based on the results of the research, it shows that the National Social Security System (SJSN) is organized with a Social Insurance mechanism in which each participant is required to pay contributions to provide protection for socio-economic risks that befall participants and/or their family members. The BPJS service arrangement or system is complete by providing basic services and referrals as long as the person is still alive but not for treatment abroad. In the absence of this regulation, it automatically prevents someone from seeking treatment abroad, so they continue to seek treatment at home. The BPJS Kesehatan office in serving patients seeking treatment abroad has not found BPJS patients consulting for treatment abroad.

Outpatient services are an important part of health services provided by hospitals. However, some BPJS hospitals experience obstacles in providing efficient and quality outpatient services, such as long queues, long waiting times, and lack of a good management system. the application of Lean Management to the outpatient services of BPJS patients in hospitals can help hospitals improve operational performance, so as to increase public trust in BPJS Health. This study aims to analyze the application of Lean Management to the outpatient services of BPJS patients in hospitals. This research uses a literature study method or Systematic Literature Review using the Google Scholar search engine and journal databases, such as Researchgate. The results showed that most outpatient service activities for BPJS patients still have patient waiting times below the established service standards. In analyzing the flow that patients go through, each activity is identified into two groups, namely Value Added (VA) as an activity that is considered necessary and profitable and Non Value Added (NVA) as an activity that is considered unnecessary. Based on the percentage of waste in the form of the largest waiting time can be described, namely, 35.1% in the registration process, 30.2% in the poly examination process, and 20.7% in the process of receiving drugs in the pharmaceutical installation

According to Law No. 36 of 2009, health is a state of health, both physically, mentally, spiritually and socially that allows everyone to lead a socially and economically productive life. To ensure this health, the government established a health insurance known as the National Health Insurance (JKN). In its implementation, the JKN program experienced several challenges and obstacles. Therefore, this study aims to evaluate the JKN program in terms of increasing public health access. The research method used was a literature review obtained from eight journals from the Google Schoolar online database  between 2018 and 2023. Based on BPJS Kesehatan data as of October 2022, as many as 89.35% of the entire Indonesian population has been guaranteed health financing through the JKN program. There are several factors that affect the implementation of the JKN program, namely internal and external factors. To overcome this, various strategies are needed to optimize the JKN program in Indonesia. In addition, collaboration between stakeholders and the implementation of digitalization of health services in various health care facilities are also needed as readiness to face the global world. In its implementation, the implementation of JKN still experiences various obstacles such as low stakeholder readiness and responsiveness,  facilities and infrastructure that have not been maximized, and regulations regarding the JKN program have not been available and socialized properly.