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E-commerce competition in Indonesia makes e-commerce companies compete to develop strategies to win the competition. Customer loyalty is an important factor to lead in the competition. This research focuses on how much influence website service quality has on customer loyalty. This research is also to find out which website quality factors have the most influence on customer loyalty with customer satisfaction as a mediating factor. The factors that influence e-commerce customer loyalty are analyzed using concepts including the dimensions of service quality consisting of (physical evidence, reliability, responsiveness, assurance, empathy) and Corporate Image as the variable that influences and Customer Satisfaction as the variable that is affected. The sample in this study were 96 respondents. With the sampling method using the purposive sampling method. The results obtained that there is a positive and significant influence between the dimensions of service quality and company image on customer satisfaction.  Keywords: E-commerce website, Service Interaction Quality, Customer Satisfaction

Background: Stroke is a cardiovascular disease that is most commonly found in society, especially in Indonesia. Stroke sufferers need support from people around them, especially family, who are needed to serve sufferers so they don't lead to depression. Family support consists of information support, service support, instrumental support and emotional support so that it is hoped that the family can help the patient's needs so that the patient can lead to an independent direction. Method: This scientific paper uses a descriptive method with a quantitative approach using a measuring instrument in the form of a questionnaire. The population in this study was the elderly with stroke in the working area of ??the UPTD Kesmas I Gianyar with 36 samples. The sampling technique used in this study was purposive sampling. Results: 10 respondents or 27.8% had good family support, 14 respondents or 38.9% had sufficient family support and finally 12 respondents or 33.3% had less family support. Conclusion: Most of the respondents received family support in the adequate range and were asked to provide greater support to improve the quality of life of the elderly. It is hoped that further researchers will be able to develop research related to family support elderly people with stroke at the  UPTD  Kesmas Sukawati I districts Gianyar  

In our daily needs as a human being cannot be separated from the natural resource that is bestowed by God Almighty, especially water. People choose to consume drinking water produced by the Drinking Water Depot (AMD) business because of the need for clean and healthy water for consumption. But it turns out that health is not always guaranteed because the drinking water produced by the drinking water depot (AMD) refills is still found many germs that cause disease (pathogens) and is not safe for consumption because it does not meet the standard of eligibility. Issues to be discussed are the legal protection of consumers for their rights being violated by business actors in refill drinking water depots in Semarang City, and the settlement mechanisms that can be taken to resolve various violations of refilled drinking water depots that do not have a business license in Semarang City. The approach method used in this research is a normative juridical approach using secondary data in the form of library materials, documents, and other laws and regulations related to the research that will be discussed. And the analysis technique used is descriptive analytical. Legal Protection for Water Depot Consumers whose Rights are Violated by Business Actors of Refill Drinking Water Depot in Semarang City, are regulated in Article 60 and Article 62 of the Consumer Protection Law as well as in Article 28 of the Regulation of the Minister of Health of the Republic of Indonesia Number 736 / Menkes / Per / IV / 2010 concerning Procedures for Supervision of Drinking Water Quality, while the Settlement Mechanism that Can Be Taken to Resolve Various Violations of Refill Drinking Water Depots that Do not Have Business Permits in Semarang City are regulated in Article 47 and Article 48 of the Consumer Protection Law.   Keywords: Consumer Protection, Drinking Water Depot (AMD), Business License

Multimedia learning software development requires design methods, development tools, examination models and proficiency in Information Technology systems. It is necessary to formulate a Holistic Method which considers all related aspects in order to guide the quality of good design in designing Multimedia Learning. Implementing the findings of the Holistic Method formulation to build multimedia learning with good design quality. This study formulates the stages of multimedia development which include: Creative Brief, Design, Material Preparation, Compiling, Testing, Distribution. The multimedia software development process will be guided by 15 guiding elements which are grouped into 5 elements, include : content, appearance, utility aspect, user caracter, and didactic. These guiding elements are used to produce good quality learning multimedia designs. The methodology is called Holistic Multimedia Development Model (HMDM).

Diskless server is a cluster computer network which uses SSH (Secure Shell) protocol to grant the client an access to the host's directory and modify it's content so that the client don't need a hardisk (Thin Client). One way to design a diskless server is by utilizing "Linux Terminal Server Project", an open source-based script for Linux. However, using Linux has it own drawback, such as it can't cross platform for running an aplication based on Windows system which are commonly used. This drawback can be overcomed by using a compatibility layer that converts a windows-based application's source code. The data which will be monitored is the compatibility layer implementation's result, and the throughput, packet loss, delay, and jitter. The result of measurement from those four parameters resulting in "Excellent" for throughput, "Perfect" for packet loss and delay, and "Good" for jitter.

Digital Business is experiencing rapid growth, including in the online-based food business. The Internet is creating a new face in interactive communication between sellers, consumers and business partners. This allows the company to be able to interact and work together continuously to be able to develop products, marketing, delivery and maximum service to get customer satisfaction. One type of business that is currently growing rapidly and is very popular with customers is food delivery services including go food, grab food and shopee food. This delivery service will increasingly compete according to the response from customers, influenced by the quality of service. The purpose of this study was to find out how service quality affects customer satisfaction, especially in online- based food delivery applications. The research used in this research is quantitative analysis method. The method used is to collect information obtained from questionnaires. Variable indicators were tested for validity and reliability. In testing this validity using the Pearson Correlation approach. The reliability test in this study used Cronbach, Alpha coefficient. The results of the study explain that the service variable partially has a positive effect on customer satisfaction. The influence of service quality provided by service providers and service partners is very well responded by application users.

Background: The maternal mortality rate (MMR) in Indonesia is still quite high,based on the results of SUPAS in 2015, the MMR was 305/ 100,000 live births.Efforts to decrease of MMR can be done by ensuring that every mother can access quality health services for pregnant women because every pregnancy has the risk of complications. Integrated antenatal services are carried out including health counseling, antenatal care, case management and follow-up, preparation for delivery and planning for referrals in case of pregnancy. In the initial researchconducted in Hutaginjang Village, Muara, there were still pregnant women who did not have their pregnancy checked according to the minimum pregnancy standards. Purpose: Screening and pregnancy risk factors is indispensable for early pregnancy and the potential for emergency pregnancy. Methods: Activities carried out by integrated and free pregnancy examinations for pregnant women include measuring weight / height and arm  ircumference, vital signs, physical examination, Hb examination, urine protein and glucose, provision of IEC about nutritional fulfillment, overcoming complaints of pregnant women in trimester IIII,preparation for delivery and administration of iron supplements as well as preparation for referrals for mothers who experience complications in their pregnancy. Results: The activity was carried out without any obstacles, with 18 mothers having their pregnancies checked. The results of the examination found several risk factors for pregnancy, namely age under 20 years and above 35 years of parity, history of delivery by sectio, height below 145 cm, anemia,preeclampsia, breech location, hyperemesia gravidarum, gestational diabetes and gemelli pregnancy. Each mother received communication, information and education related to  maintaining and improving health during pregnancy and  giving iron tablets. Conclusion:Screening and control of pregnancy risk factors is needed to detect early whether the pregnancy is at risk and has the potential for emergency pregnancy, so that the mother can pass her pregnancy well and give birth to a healthy baby.   

Abstract In this study that was used as the object of research in classifying red wine based on the quality influenced by each red wine or red wine based on the content of each type of wine, from each attribute containing the composition in the wine seen which attributes most affect the quality of red wine, so that it will be known ingridents that can improve the quality of the wine, in this study was carried out by the application of Machine learning by comparing three algorithms of mining data that is , Decission Tree, Random Forest and Support Vector Machine (SVM), from the results of research that has been done by comparing the three algorithms, Random Forest produced the best accuracy among other algorithms that have been tested. Random Forest with accuracy results of 0.7468 makes this algorithm best used to classify the quality of red wine. And in the second order Decission Tree with accuracy results of 0.7031, while Support Vector Machine (SVM) get an accuracy result of 0.65. So in the research that has been done to classify the quality of red wine based on its composition Random Forest becomes the best algorithm to use..

The purpose of this study was to determine the effect of the forensic accounting and audit investigations in detecting fraud procurement of goods and services. The rise of fraud cases in Indonesia, one of which is fraud related to public needs, namely the procurement of goods and services. This is reminiscent of the real threat of fraud in the form of corruption in the procurement of goods and services that can cause poor quality of goods / services produced so that they cannot serve the public interest effectively and efficiently. In this context, the community is the most disadvantaged party. Collecting data in this study through the distribution of questionnaires with a total sample of 34 auditor respondents in the field of Investigation of the Badan Pemeriksa Keuangan dan Pembangunan DKI Jakarta. This research uses PLS (Partial Least Square) analysis technique, using SmartPLS software testing tool version 3.2.8. The results of this study indicate that the results of the analysis of the application of forensic accounting and investigative audits have a significant effect in detecting fraud procurement of goods / services.

BUM Desa, as the economic institution, could keep the continuity of rural society's economy on the pandemic situation. Still, the villagers did not respond yet that institutions and the other side, some BUMDesa did not succeed. The objection of the social service gives public and village officials information and added understanding about BUM Desa's role to keep the continuity of rural communities' economy. The method is carried out virtually. Base on the evaluation that counseling could add up understanding society's and village official about the role of human resources quality dan the trust for developed BUM Desa as a business entity for keeping the continuity economy of rural communities

The state considers that all forms of violence, especially domestic violence, constitute violations of human rights and crimes against human dignity. The objective of this study was to demonstrate that the integrity and harmony of a household can be disrupted if the quality and self-control cannot be maintained, ultimately leading to domestic violence and causing a sense of insecurity or injustice to those within the household. This qualitative research used a descriptive approach to systematically gather data that were factual and rapid in line with the condition when this study was conducted. The results showed that every individual within a household, in carrying out their rights and responsibilities, must be guided by religion. Such principles need to be nurtured and developed to build the integrity of a household.

The purpose of this study was to identify Vertebrate animals of the Mammal class, order artiodactyla, family Cervidae in the Jurug Surakarta taru Animal Park, develop interactive video media as a result of identification of vetebrata animals into learning media, know the quality of interactive video media based on assessment by material experts, media experts and biology teachers, and applications in learning. The research method uses an observation method by making direct observations of vertebrate species. The instrument for assessing the quality of interactive video media is based on material aspects and presentation aspects, with a qualitative descriptive analysis design. The results of this study indicate that in Taru Jurug Animal Park Surakarta there are 3 species of animals namely Cervus unicolor, Cervus timorensis, Axis-axis and all three have been identified. Research on the identification of vertebrate animals, especially the mammalian class, order artiodactyla, and the cervidae family can be used for the preparation of interactive video media with material on Biodiversity at the level of genes and species. The quality of interactive video media in terms of material aspects, presentation, and language. Assessment of material experts obtained a percentage of 90.9% so that it was categorized as very valid, media experts obtained a percentage of 88.5% so it was categorized as very valid, biology teacher Veteran 1 Sukoharjo High School obtained a percentage of 92.5% so it was categorized as very valid and biology teacher Nguter 1 Public High School obtained a percentage of 97.5% so it is categorized as very valid. Based on this, it can be concluded that this interactive video media is worthy of being used by teachers as one of the learning media about Biodiversity at the level of genes and species.

Profesionalisme guru adalah seorang yang bertugas untuk menyampaikan ilmu pengetahuan, kecakapan kepada peserta didik yang bertujuan untuk mengembangkan seluruh aspek pribadi. Masalah yang dihadapi di MI Bina Ihsan Mulia Badung Bali yakni kompetensi profesional yang harus dimiliki oleh seorang guru itu terhambat karena adanya kesenjangan antara teori dan praktik. Hal ini yang mendasari dilakukannya penelitian di MI Bina Ihsan Mulia Badung Bali yang memiliki siswa yang prestasi belajarnya cukup baik. Tujuan dari penelitian ini adalah untuk mengetahui Peranan profesionalisme guru di MI Bina Ihsan Mulia Badung Bali Tahun Pelajaran 2019/2020, dan faktor dalam meningkatkan mutu pembelajaran di MI Bina Ihsan Mulia Badung Bali Tahun Pelajaran 2019/2020. Jenis penelitian ini adalah deskriptif dengan pendekatan kualitatif dengan tiga teknik pengumpulan data yaitu: observasi, dokumentasi, dan wawancara. Hasil dari penelitian ini adalah Peranan profesionalisme guru di MI Bina Ihsan Mulia Badung Bali telah terlaksana dengan baik. Walaupun ada faktor yang tidak dijalankan dengan profesional. Faktor dalam meningkatkan mutu pembelajaran ada 2 faktor yaitu pendukung dan penghambat. Faktor pendukungnya adalah faktor internal guru, kurikulum, dan kepala sekolah. Sedangkan faktor penghambatnya adalah latar belakang pendidikan guru dan ekonomi. ABSTRACTTeacher professionalism is a person whose duty is to convey knowledge, skills to students who aim to develop all personal aspects. The problem faced at MI Bina Ihsan Mulia Badung Bali is that the professional competency that must be possessed by a teacher is hampered because of the gap between theory and practice. This is the basis for conducting research at MI Bina Ihsan Mulia Badung Bali which has students whose learning achievement is quite good. The purpose of this study was to determine the role of professionalism of teachers in MI Bina Ihsan Mulia Badung Bali Academic Year 2019/2020, and factors in improving the quality of learning at MI Bina Ihsan Mulia Badung Bali Academic Year 2019/2020. This type of research is descriptive qualitative approach with three data collection techniques, namely: observation, documentation, and interviews. The results of this study are the role of teacher professionalism at MI Bina Ihsan Mulia Badung Bali has been well implemented. Although there are factors that are not carried out professionally. There are 2 factors in improving the quality of learning, namely supporting and inhibiting. Supporting factors are internal factors of teachers, curriculum, and school principals. While the inhibiting factors are the educational background of teachers and economics.

ABSTRAKMotivasi merupakan proses mempengaruhi atau mendorong dari luar maupun dari dalam terhadap seseorang atau kelompok kerja agar mereka mau melaksanakan sesuatu yang telah ditetapkan. Kinerja adalah hasil kerja secara kualitas dan kuantitas yang dicapai oleh seorang karyawan dalam melaksanakan tugasnya sesuai dengan tanggung jawab yang diberikan kepada karyawan. BRI Syariah KC Denpasar mempunyai strategi untuk bisa berbaur dengan masyarkat di Bali dengan memperkerjakan karyawan non muslim supaya nasabah yang non muslim bisa menerima BRI Syariah itu sendiri. Penelitian ini fokus tentang: 1. Bagaimana motivasi karyawan non muslim di PT BRI Syariah KC Denpasar. 2. Bagaimana kinerja karyawan non muslim di PT BRI Syariah KC Denpasar. Adapun tujuan dari penelitian ini adalah 1. Untuk mengetahui motivasi karyawan non muslim di PT BRI Syariah KC Denpasar. 2. Untuk mengetahui kinerja karyaman non muslim di PT BRI Syariah KC Denpasar. Jenis penelitian ini menggunakan pendekatan kualitatif yang berbentuk kalimat, kata, atau gambar berdasarkan hasil pendekatan secara langsung melaui metode wawancara secara langsung atau secara online mengenai motivasi dan kinerja karyawan non muslim yang dipraktekan di BRI Syariah KC Denpasar. Wawancara ini dilakukan kepada para informan dalam hal ini adalah pemimpin perusahaann dan karyawan non muslim di BRI Syariah KC Denpasar. Hasil yang diperoleh: 1. Adanya dorongan dari luar untuk menumbuhkan semangat dalam bekerja yang diberikan oleh perusahaann seperti gaji yang sesuai, harapan yang terpenuhi dan bonus bagi karyawan yang berpestasi akan manambah semangat bekerja karyawan non muslim di BRI Syariah KC Denpasar dan menghasilkan karyawan yang memiliki kinerja lebih baik lagi. 2. Apabila Kinerja karyawan non muslim baik dalam bekerja maka tujuan BRI Syariah KC Denpasar akan terwujud yaitu menjadi perbankan yang rahmatal lil ‘alamin.   ABSTRACTMotivation is the process of influencing or encouraging from outside or from within a person or work group so that they are willing to carry out something that has been determined. Performance is the work result in quality and quantity achieved by an employee in carrying out his duties in accordance with the responsibilities assigned to the employee. BRI Syariah KC Denpasar has a strategy to be able to mingle with society in Bali by employing non-Muslim employees so that non-Muslim customers can accept BRI Syariah itself. This study focuses on: 1. How is the motivation of non-Muslim employees at PT BRI Syariah KC Denpasar. 2. How is the performance of non-Muslim employees at PT BRI Syariah KC Denpasar. The objectives of this study are 1. To determine the motivation of non-Muslim employees at PT BRI Syariah KC Denpasar. 2. To find out the performance of non-Muslim employees at PT BRI Syariah KC Denpasar. This type of research uses a qualitative approach in the form of sentences, words, or images based on the results of the direct approach through direct or online interviews regarding the motivation and performance of non-Muslim employees practiced at BRI Syariah KC Denpasar. These interviews were conducted with informants, in this case, company leaders and non-Muslim employees at BRI Syariah KC Denpasar. The results obtained: 1. The encouragement from outside to foster enthusiasm for work given by the company such as appropriate wages, fulfilled expectations and bonuses for high-performing employees will increase the enthusiasm for work of non-Muslim employees at BRI Syariah KC Denpasar and produce employees who have even better performance. 2. If the performance of non-Muslim employees is good at work, the goal of BRI Syariah KC Denpasar will be realized, namely to become a banking that is rahmatal lil 'alamin.

Basically, the principles of Al-Qur'an learning can be carried out using various methods, all of which have the same goal, namely so that children can read the Al-Qur'an properly and correctly. The low motivation of students in learning the Qur'an is still one of the reasons for the low quality of education, especially in the ability to read the Qur'an. One of the efforts to increase motivation to learn to Read and Write the Qur'an is the use of online methods during the Covid-pandemic. 19 can be carried out by educators or teachers in the reading and writing subject of the Koran which is the basis of learning in Islam The low motivation of students in learning Al-Qur'an is still one of the reasons for the low quality of education, especially in the ability to read Al-Qur'an. So it can be said that motivation and learning achievement are directly proportional to the learning methods developed. One of the efforts to increase the motivation to learn to read and write al-quran is to use appropriate methods that can be used by educators or teachers in reading and writing al-Qur'an subjects which are the basis of learning in Islam.

The management of production and operations in factory machinery is an optimal management effort in the use of resources consisting of labor, machinery, equipment and raw materials. The production and operations manager directs various inputs in order to produce various outputs or results in units of quantity, quality, price, specific time and location according to consumer demand. Efficiency and effectiveness of the production process to be achieved requires proper scheduling management so that the production output produced can be completed according to target. Management of production and customer orders is still simple, besides that the status of raw material inventories that cannot be directly known can often result in delays in the production process and even production cannot be done as soon as possible. Scheduling orders that enter using the system first in first out where the first order that comes is done, but has not considered the number of orders, priority of customers, maturity of workmanship and engine capacity so that the estimated completion of the order can not be known. To make it more efficient and directed, the Earliest Due Date method is used by sorting the production work based on the closest due date. This method can be used for scheduling on one machine or for scheduling on several machines (parallel machine) so that the scheduling management information system can manage effective production scheduling and produce production reports automatically as needed.

Indonesia is a country with the largest Muslim population in ASEAN, but in Islamic banking Indonesia is still lagging behind Malaysia. This study compares the financial performance of Islamic banking in both countries with the CAMEL method. There are five aspects to the CAMEL approach, namely Capital Adequacy (CAR), Asset Quality (NPF), Management Quality (NPM), Earnings (ROA, BOPO), and Liquidity (FDR). The analytical tool used is a different t-test to find out whether there is a difference or not between the financial performance of Indonesian and Malaysian sharia. From the results of data analysis with the Independent t-test three variables namely (NPF, NPM, BOPO) showed significant differences, while the variables (CAR, ROA, and FDR) there were no significant differences between Indonesian and Malaysian banks.

The purpose of this study was to analyze the effect of management information systems on the work effectiveness of outpatients at the Prof.Dr.H.M Anwar Makkatutu Regional General Hospital, Bantaeng Regency. The type of research used is quantitative research. This research method uses primary data through a survey using a questionnaire as many as 73 outpatient employees of the Regional General Hospital Prof.Dr.H.M Anwar Makkatutu Bantaeng as the research sample. Data were analyzed through univariate and bivariate analysis with Chi-Square test using SPSS program. The results showed that: (1) The quality of the system showed a value of p = 0.001 < from = 0.05, which means it can be concluded that Ho is rejected, meaning that the system user has an effect on the work effectiveness of outpatients at Prof. Hospital. Dr. H. M. Anwar Makkatutu 2020, (2) The quality of information affects the work effectiveness of employees with a p value = 0.000, (3) System users affect the work effectiveness of outpatients with a p value = 0.000, (4) User satisfaction affects the work effectiveness of outpatients path with p value = 0.000. This shows that the quality of the management information system can increase the work effectiveness of outpatient employees at Prof. Hospital. Dr. H. M. Anwar Makkatutu Bantaeng. If the management information system is good, it will increase the work effectiveness of outpatients and increase employee satisfaction.

Wood is an important element determining the quality of a product on furniture. The lack of knowledge of the furniture industry in this industry causes problems to choose a decision in determining the wood material to produce quality and quality furniture products. Development of a decision support system using the Analytichal Hierarchy Process method uses wood quality feasibility parameters consisting of five criteria, namely Physical Physical Properties, Mechanical Mechanical Properties of Wood, Wood Grade, Wood Age and Wood Substance from several samples. The results of this study were to produce a decision from the data to determine a decision, a decision support system for the purchase of wood materials for a furniture industry company using the Analytichal Hierarchy Process method. After testing, it can be concluded that the decision obtained is appropriate for use by staff and superiors and is ready to be implemented. 

Quality of service not yet optimal because many basic health facilities do not meet the standards of service readiness and the absence of standard health service guidelines. Puskesmas, which are first-level health facilities, are at the forefront of efforts to reduce inequalities in health development in all regions. The purpose of this study was to describe the quality of health services for outpatients at the Lateri Public Health Center in Ambon City in 2020. This type of research is a quantitative study using a descriptive design with a sample of 137 respondents by using accidental sampling. The instruments used were questionnaires and writing instruments. The data analysis used was univariate analysis. Research resultIt is known that the tangibles variable (evidence / form) the respondent answered did not support more with it, the number of respondents was 69 people (50.4%). Reliability (Reliability), respondents answered more not according to amounting to 69 (50.4%). For the responsiveness variable (responsiveness), respondents answered responsiveness amounted to 83 people (60.6%), good Assurance (Assurance) amounted to 95 people (69.3%) while the empathy variable (empathy) who answered was 97 people (70.8 %).It is concluded that almost all of the dimensions of service quality found in this study are good.