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Jasanta Peranginangin; Tiza Wahyu Romadlon

Journal of Management and Social Sciences (JIMAS) 2023 Sekolah Tinggi Ilmu Administrasi (STIA) Yappi Makassar

Penelitian ini bertujuan untuk mengetahui pengaruh hedonic shopping motivation, quality of website, discount terhadap perilaku e-impulse buying pengguna Shopee dengan pisitive emotion sebagai variabel mediasi. Penelitian ini menggunakan Structural Equation Modelling (SEM) dengan sampel menggunakan kuisioner yang disebar sebanyak 200 namun hanya 191 data responden yang valid, menggunakan teknik random sampling, dan dengan aplikasi AMOS 24. Hasil dari penelitian menunjukkan bahwa variabel hedonic shopping motivation berpengaruh secara signifikan terhadap positive emotion dan e-impulse buying, quality of website berpengaruh signifikan terhadap positive emotion, discount tidak berpengaruh secara signifikan terhadap positive emotion namun berpengaruh langsung dengan e-impulse buying serta positive emotion tidak berpengaruh secara signifikan terhadap perilaku e-Impulse buying.  

Leni Nadiya Lubis; Austin Alexander Parhusip

Jurnal Bintang Manajemen (JUBIMA) 2023 Pusat Riset dan Inovasi Nasional

Customer loyalty is a customer's commitment to a brand, store or supplier based on a very positive nature. And customer loyalty consists of several variables, namely: quality, satisfaction and trust. This study aims to determine and analyze the effect of quality, satisfaction, and trust on customer loyalty with internet packages of sympathy (study on major potential university students) as of April 1, 2022. This study used 152 respondents as research samples. By using a random sampling technique using the Slovin formula and processing data using SPSS Version 26. Based on the results of the analysis, it can be seen that the three variables used in this study proved to have a positive and significant influence on customer loyalty. And through the results of this test, it can be seen that the test value of the Adjusted R Square coefficient of determination is 0.502 which means that 50.2% of customer loyalty there are factors obtained, namely quality, satisfaction, and trust. While the remaining 100% - 50.2% = 49.8% is explained by other variables such as price, promotion, and brand image which are not examined in this study.

Sri Sumantri; Teguh Prajesa

Jurnal Kendali Akuntansi 2023 International Forum of Researchers and Lecturers

The number of coffee lovers in this millenal era is rapidly increasing, and this fact has become the focus of attention for business actors. This fact has been proven by the increasing number of coffee consumption in Indonesia (Sari, Tety, & Eliza, 2016). Data from Association of Indonesian Coffee Exporters and Industries (2017) shows that in 2010, coffee demands in Indonesia reached 190 millions kg, and in 2016 that number increased to 300 million kg, increased nearly 70% in just seven years. Indonesian people’s habits to gather together for chatting and enjoying a cup of coffee has now  become Indonesian life style (Cita, 2015). This is in line with the growth of cafes in Indonesia, which is now amounting to more than 10.000 cafesand is predicted to continue to grow. In 2013-2017, the total revenue from cafe sector was estimated to increase from USD 3.4 billions to USD 4.16 billions. These facts prove that the number of coffee lovers in Indonesia is growing, since having coffee as breakfast or for afternoon break, either before or after activities, has become a routine for Indonesian people (Sudiyarto, Widayanti, & Kresna, 2012).

Joko Supriyanto; Sri Rejeki

Jurnal Manajemen Pariwisata dan Perhotelan 2023 International Forum of Researchers and Lecturers

Institute of Business and Informatics STIKOM Surabaya is one of the private universities in Surabaya. STIKOM Surabaya has two faculties namely Faculty of Technology and Informatics, and Faculty of Economics and Business. Faculty of Technology and Informatics has several departments. They are S1 Information System, S1 Computer System, S1 Visual Communication Design, Graphic Design S1, Multimedia Computer DIV, and DIII Informatics Management, while Faculty of Economics and Business has three departments. They are: S1 Management Department, S1 Accounting Department, and DIII Computerized Office and Secretarial Department

Sulastri Sulastri; Umi Nuraini; Ferby Mutia Edwy

Karunia: Jurnal Hasil Pengabdian Masyarakat Indonesia 2023 Fakultas Teknik Universitas Maritim AMNI Semarang

The number of MSMEs that have halal certificates is still far less than large industries, including MSMEs in Kedungsalam Village, Donomulyo District, Malang Regency. Based on these problems, the Accounting Department of Universitas Negeri Malang (UM) held a halal literacy activity for MSMEs. This halal literacy activity has never been obtained by participants before. The purpose of this activity is that in the future MSMEs in Kedungsalam Village can improve product quality through halal certification, so that they can survive and compete in the globalization era. This service activity is considered right on target, because MSME products that are not yet halal certified can register through the Halal Center at UM. The UM Halal Center has been officially established since early 2019 which has a role in providing services to the community's needs for halal certification, namely accompanying, fostering, and overseeing halal product guarantees.

Aldifah Gyadi; Nella Vallen Ika Puspita; Mudy Oktiningrum

Jurnal Inovasi Riset Ilmu Kesehatan 2023 Pusat Riset dan Inovasi Nasional

Based on data from the Jepara District Health Office in 2021, the Tahunan area has the highest number of pregnancies, reaching 1204 pregnancies compared to other sub-districts in Jepara Regency, with 43.1% of them experiencing sleep disturbances. This study aims to determine the effect of back massage with lavender essential oil on the sleep quality of third-trimester pregnant women in the working area of the Annual Public Health Center, Jepara Regency. This type of research is a quasi-experimental one-group pretest-posttest design. The population taken in this study were 50 pregnant women in their third trimester in July – August 2022 in the working area of the Annual Health Center in Jepara Regency. The sampling technique was purposive, and a sample of 44 people was obtained. The data collection tool in this study used the Pittsburgh Sleep Quality Index (PSQI) questionnaire. Data analysis was performed using the Wilcoxon test. The results showed an effect of back massage with lavender essential oil on the sleep quality of third-trimester pregnant women in the working area of the Annual Public Health Center, Jepara Regency (p-value <0.05). The average PSQI score before a back massage with lavender essential oil was 8.95 and then decreased to 3.70 after giving a back massage with lavender essential oil. A decrease in PSQI scores indicates an improvement in sleep quality. Based on the Z value obtained, it was 5.811, which means that every one time back massage intervention with lavender essential oil given two times a week in the third trimester of pregnant women has the potential to improve sleep quality 5.811 times.   Keywords: Back massage, Lavender essential oil, Sleep quality

Thesalonika Nainggolan; Yahya Tanjung

Journal of Creative Student Research 2023 Pusat Riset dan Inovasi Nasional

This study aims to determine how influential the store atmosphere variables and service quality are on customer satisfaction in silkygirl beauty products at Matahari Department Store Thamrin Medan. This research method uses quantitative methods with data collection techniques used in this study are interviews and questionnaires. The population used is employees who are consumers of slkyygirl beauty products, with the number of samples taken using the slovin formula, the sample obtained is 94 respondents with α = 0.5 . Data processing using SPSS Version 25 software, with descriptive analysis, multiple regression analysis and hypothesis testing. Based on the results of partial testing, the product has a positive and significant influence on customer satisfaction. Then based on the partial results it can be concluded that H2 is rejected which means that partially service quality does not have a positive and significant effect on customer satisfaction. In testing the F test that has been carried out by the author, it is known that the store atmosphere variable (X1) and service quality (X2) together have a positive and significant effect on customer satisfaction at the Silkygirl store in Matahari Department Store, Medan.

Prastyo, Erwin; Lengkana, Dewi; Setiadi, Heri

Jurnal Komunikasi Pendidikan 2023 Universitas Veteran Bangun Nusantara

Students' lack of a disaster response mindset is both a problem and a challenge that must be addressed in science education. Based on the MIKiR approach, which is linked with natural disaster prevention, the goal of this study is to define the features of science Subject-Specific Pedagogy. This study involves both research and development (R&D). The research procedure follows the Borg & Gall development model, which involves five main steps: (1) analyzing the product to be developed; (2) developing the initial product; (3) expert validation and revision; (4) small-scale field testing and revisions; and (5) large-scale field testing and final products. A validation sheet with a Likert scale in the form of a checklist serves as the research instrument. According to the study's findings, the quality of the developed Subject-Specific Pedagogy is listed in the good category, with an optimum proportion of 84.33 percent. The findings of the study on product quality could be used as one of the science learning aids in SMP/MTs class IX semester 2.

Usup Usup; Dewi Utami; Dadan Mardani

Student Scientific Creativity Journal 2023 Pusat Riset dan Inovasi Nasional

The world of education today must be treated and managed professionally, because of the increasingly fierce competition. Madrasah with good assessment in the eyes of the community will have a good impact on the madrasa. This requires a strategy carried out by the Head of madrasah so that the madrasah he leads becomes a favorite. The purpose of this study is to explain the strategies used and the constraints faced in the strategy of Madrasah Ibtidaiyah Mathlaul Anwar Tegal Waru Ciampea Bogor to increase the number of students. This research is a research using qualitative methods. This qualitative research method was chosen because the researcher intends to describe and analyze certain phenomena in depth and detail. Data collection methods used by observation, interviews and documentation. The results of research on the strategy carried out by MI Mathlaul Anwar Ciampea Bogor by applying two strategies. First, the intern strategy with two steps, 1) Improving the quality of students, 2) Improving infrastructure. Second, the external strategy is, 1) Brochure distribution, 2 Openings for Marawis and Tahfiz extracurricular activities. The obstacles faced by madrasah are; 1) the location of the madrasa is far from the city center 2) There is intense competition between educational institutions, 3) The Covid-19 pandemic situation forces online learning.

Elen Lian; Megandaru Widhi Kawuryan; Yudi Rusfiana

Public Service And Governance Journal 2023 Universitas 17 Agustus 1945 Semarang

The research focused on the quality of whatsapp-based online services in population administration services in kupang city. The purpose of this study is to explain the implementation and quality model of whatsapp-based online services in population administration services. The theory used is the theory of online service quality proposed by parasurahman with the variables of efficiency, fullfilment, system availability, privacy. The research design used qualitative research with a descriptive approach. The results showed that the implementation of quality whatsapp-based online services was seen from service efficiency, ease of access and a simple mechanism; fullfilment, a fast and free service period; system availability, the internet network support; and privacy, the end-to-end encrypted whatsapp. The obstacle is there are no regulations, infrastructure facilities are still limited, just using one smartphone for one service where the smartphone capacity is limited for document transactions. Then there is still a lack of government socialization. Therefore, the model that needs to be carried out by the population and civil registry office of kupang city is to make a regulation for the mayor of kupang. It is necessary for the government to be responsible for providing computers for whatsapp online, and conducting wider socialization to the public.    

Novryanti Pagan; Eka Purnama Sari

Journal of Creative Student Research 2023 Pusat Riset dan Inovasi Nasional

The purchase decision is the root of the achievement of a sale which on the purchase decision has an impact on turnover and sustainability of each organization. The purchase decision is one of the form of consumer behavior in using a product. In using a product to make a buying decision, consumers will go through a process that is a description of consumer behavior analyze various options to make decisions in make a purchase. The purchase target will be achieved if the attributes Purchasing drivers are met by the company, one of these attributes is: Quality of service, promotion, location.The method used in this research is a quantitative method with the number of samples set as many as 97 respondents. The analysis used includes the test validity, reliability test, classical assumption test, and multiple linear analysis test and coefficient of determination. The results of this study indicate that partially. Service quality affects satisfaction, however for the promotion variable has no positive and significant effect partially to customer satisfaction. And location has a positive and significant effect on customer satisfaction. For the simultaneous test, the quality of service, promotion and location has an effect on customer satisfaction.

Azhar Permana

The integrated investment and licensing agency office is a technical organization for licensing and non-licensing services in South Sulawesi Province which was formed based on Bulukumba Regency regional regulations. This is done as a follow-up to improve the smooth running of general tasks in the field of licensing and more successful implementation of public services in practice. The One-Stop Investment and Licensing Agency or in short BPMPT BIMA CITY is a combination of the capital investment agency and the integrated licensing service office which was established in 2016. Reporting from the website www.lapor.go.id that there are unqualified services at the Bima City One-Stop Investment and Integrated Service Office related to managing trade business licenses, namely the length of the process of completing a Trade Business License (SIUP) for more than 2 months, even though the completion time is only 14 working days. In addition, it was reported from the website http://dpmptsp.pemkomedan.go.id that there are still those who take care of their trade business licenses through brokers or service bureaus, which means that it is difficult to take care of trade business licenses at the DPMPTSP of Bima City

Muhtazib Muhtazib; Bintang Balele

Jurnal Manuhara : Pusat Penelitian Ilmu Manajemen dan Bisnis 2023 Asosiasi Riset Ilmu Manajemen Kewirausahaan dan Bisnis Indonesia

This research aims to determine the influence either together or partially between CSR (Corporate Social Responsibility) to corporate image in PT. Hadji Kalla Cabang Sultan Alaudin, Makassar area, that being measured from CSR variables which is Profit, People, and Planet. Expectedly the information obtained from this research can be used by companies to increase CSR activities and quality of CSR programs so that more can enhance the company image in the future. This study uses quantitative methods with explanatory research type with primary and secondary data. Population in this study is the customer PT. Hadji Kalla Cabang Sultan Alauddin, in Makassar and from the population the researcher take 100 adult people as research sample. As for the data analysis technique the researcher uses linear multiple regression and partial with SPSS 17 software. The result of this study found that variables within CSR concept which is Profit (Xi), People (X2), Planet (X3) simultaneously have a significant influence to the corporate image (Y). People (X2) became the most dominant variables that influence the corporate image with regression coefficient values 0,342.

Julmiati Samoiri; Sandra Rosiana Tapilaha

Jurnal Teologi Injili dan Pendidikan Agama 2023 Sekolah Tinggi Pastoral Kateketik Santo Fransiskus Assisi

Christian religious education is an important aspect in the formation of character and the development of children. In this context, teacher creativity and the role of parents play a significant role in increasing children's interest in learning through Christian religious education. However, there are challenges in terms of a lack of understanding of the importance of creativity, a lack of creative teaching methods, and suboptimal involvement between teachers and parents. Therefore, this study aims to analyze the role of teacher and parent creativity in increasing children's interest in learning through Christian religious education. Through a qualitative approach and data analysis, this study identified existing problems and provided workable solutions. The results of the study show that a deep understanding of the importance of creativity, the use of creative teaching methods, and the active involvement of teachers and parents can encourage children's interest in learning in the context of Christian religious education. This study provides practical recommendations to enhance the role of teacher and parent creativity in strengthening children's interest in learning through Christian religious education, with the hope of improving the quality of Christian religious education that children receive.

Fitri Ngumdatul Robikah; Deni Ramdani

Jurnal Bintang Manajemen (JUBIMA) 2023 Pusat Riset dan Inovasi Nasional

This research was conducted to find out whether product attributes, service quality, and electronic word of mouth affect purchasing decisions for Wardah Liptrik at Shopee. This research is a quantitative research. The sample of this research is Shopee application users who have made transactions more than once on applications that are distributed to 100 respondents. Data analysis was performed using multiple linear analysis techniques which were processed using the SPSS data processing application version 25. The results showed that product attributes and service quality had an effect on purchasing decisions, but the EWOM variable had no effect on purchasing decisions. The results provide managerial implications for business people to add product attributes and improve service quality in order to increase consumer repurchase interest. With increasing purchasing decisions, it is expected that a business that is run can develop and be sustainable.

Ahmad Prayudi; Imas Komariyah

Jurnal Visi Manajemen 2023 Sekolah Tinggi Ilmu Ekonomi Pariwisata Indonesia Semarang

 Human resources are very important in a company. therefore every company always tries to have quality human resources and companies must pay attention to aspects of work related to human resources, because without quality human resources a company will not run well between HR and companies must have a mutually beneficial relationship requires, companies need quality employees, employees also need a work environment that can provide satisfaction such as having a clean and comfortable work environment, one of the company's activities to advance the abilities of its employees is employee career development and providing motivation to employees from research is to determine the effect of motivation , work environment and career development on job satisfaction of employees of PT. Kalibaru Indonesia This research is included in the category of quantitative research. The total population is 302 employees, so the sample used is 77 employees because it uses the Slovin formula. From these results work motivation, work environment and career development affect job satisfaction.    

Achlison, Unang; Joseph Teguh Santoso; Khoirur Rozikin; Fujiama Diapoldo

JURNAL ILMIAH KOMPUTER GRAFIS 2023 UNIVERSITAS STEKOM

The current era is growing Live streaming which includes audio and video data. This research method collects data through the results of measuring Video Streaming latency (delay time) on variations of Local Area Network and Web-based computer networks. Based on the analysis of measurement results, the latency value (delay time) of Video Streaming on Local Area Network-based devices using Quality of Service (QoS) obtained a value of 8.58 ms and is smaller (optimal) compared to Web-based networks. Keywords : Quality of Service, latency, LAN, Web

Febriani Uswa Hasanah; Charles Charles; Zulfani Sesmiarni; Supratman Zakir

Jurnal Bintang Pendidikan Indonesia 2023 Pusat Riset dan Inovasi Nasional

The background of this research is based on the results of observations with teachers and students that teachers in using audio-visual-based learning media are already creative but not maximally. From the teacher's perception, stated that they were still clueless in using IT-based media. With creativity, it is hoped that the implementation of learning will run effectively, be fun, and lead to threats to the expected quality of learning. The solution taken by the teacher is to learn more about technology, and diligently attend training. The goal to be achieved in this research is to find out the form of teacher creativity in using audio-visual media in class VII fiqh subjects at MTsS Fastabiqul Khairat Gunung Malintang. This type of research is descriptive qualitative research which is a form of the most basic research, aimed at describing or describing phenomena that exist or occur in the field. In this study the authors describe Teacher Creativity in Using Audio Visual Media in Jurisprudence Subjects at MTsS Fastabiqul Khairat Gunung Malintang. The technique of collecting data in this research is through interviews, where researchers ask for answers by way of debriefing verbally with research informants. Based on the results of the research conducted by the authors, it was found that teachers at MTsS Fastabiqul Khairat Gunung Malintang have not been optimally able to be creative in using audio-visual media seen from the four indicators of creativity. First, the smoothness of the teacher, namely being able to adapt material to the media but the teacher has difficulty mastering sources from the internet, secondly, in terms of flexibility, namely the teacher uses applications but has not been fully able to use the application fluently, the third is teacher creativity in terms of elaboration, namely the teacher adding information in the media, fourth, teacher creativity in terms of originality, that is, teachers can use audio-visual media in their classes.

Sugito Sugito

Public Service And Governance Journal 2023 Universitas 17 Agustus 1945 Semarang

The purchase decision is the stage in the buyer's decision-making process where the consumer actually buys. Decision-making actions that include decisions about the types and benefits of products, decisions about product forms, decisions about brands, decisions about the number of products, decisions about the seller and decisions about when to buy and how to pay. The purpose of this study is to analyze the simultaneous and partial effect of product quality and service quality on purchasing decisions. The benefits of this research are for writers as an addition to knowledge about the effect of product quality and service quality on purchasing decisions, for companies as information and guides for companies to improve purchasing decisions through product quality and service quality in the future, and for other parties as input and reference for researchers furthermore. The hypothesis in this research is that there is a positive and significant effect both simultaneously and partially on product quality and service quality on the decision to buy an Xpander car. In this study using a quantitative/associative approach and sampling techniques using non-probability sampling as many as 96 respondents taken from consumers of PT. Sardana Indah Berlian Motor. Sources of data in this study are from primary data and secondary data. Data collection techniques in this study used questionnaires and documentation. The data obtained were then processed and analyzed using multiple linear regression analysis technique models, and processed with the help of the SPSS program through validity tests, reliability tests, data normality tests, multicollinearity tests, heteroscedasticity tests, simultaneous effect tests, partial effect tests, and the coefficient of determination. The results of testing the hypothesis indicate that product quality and service quality simultaneously and partially significantly influence purchasing decisions. Product quality is the dominant variable influencing purchasing decisions.

Renaldi Ridho Nugroho; Ni Ketut Seminari

Public Service And Governance Journal 2023 Universitas 17 Agustus 1945 Semarang

Customer satisfaction is one of the factors or measures of success for any development in a business. The purpose of the study was to analyze the effect of service quality, corporate image and price perception on customer satisfaction at PT. Major Success Blessing. The population in this study are registered clients from 2021, which are 56 clients. The sampling method used in this research is saturated sample. Methods of data collection using a questionnaire. The data analysis technique used multiple linear regression analysis. The results of research on service quality, corporate image and price perception simultaneously have a significant effect on customer satisfaction at PT. Major Success Blessing. Service quality has a positive and significant effect on customer satisfaction of PT. Major Success Blessing. Company image has a positive and significant effect on customer satisfaction of PT. Major Success Blessing. Price perception has a positive and significant effect on customer satisfaction of PT. Major Success Blessing.