Publication Search

Surabaya city is one of the areas in Indonesia which has a large population. The large number of residents moving of Surabaya City has prompted Dinas Kependudukan dan Pencatatan Sipil as a Regional Apparatus in charge of population administration and civil registration in the Surabaya to improve the management of the population administration for its citizens. The purpose of the community service carried out is to help the Surabaya city in improving the quality of Population Administration service assistance and increasing citizen awareness of population Administration arrangements so that later a conscious community environment area can be realized it. and get the maximum Kalimasada data. The results that have been achieved that the writer can complete data on Kalimasada RW 07 Dukuh Sutorejo sub-district and provide understanding to residents about Population Administration and be able to create alternatives that can make it easier for residents to manage it.

After the Covid-19 pandemic hit for two years, UMKM began to move to improve themselves. The pandemic has made UMKM owners feel their turnover has dropped drastically. One way to increase sales turnover is by increasing customer satisfaction. Customer satisfaction is one of the essential things that UMKM must pay more attention to, by fulfilling customer desires it will increase customer satisfaction and UMKM will gain customer loyalty. Partners in community service this time are several UMKM in the Bareng Raya area, Malang. So that in this community service program, there will be an increase in customer satisfaction by providing knowledge and training on customer satisfaction criteria. Several methods can be used in measuring customer satisfaction, one of which is Service Quality (Servqual). We socialize with partners regarding appropriate criteria to increase customer satisfaction. Partners already understand the meaning of customer satisfaction and the criteria that are expected to be applied in developing their business.

Al Amin Science and Industrial Park (Living Lab) is an area projected to become a center for field laboratories and workshops that accommodate all study programs at UNPAB. This area is also planned to be an Ecotourism. One of the functions that will be developed in this area is the livestock area. Facing the AEC (ASEAN Economic Community) 2015 in the field of food, especially livestock products in particular, strict standardization is needed so the concept of Good Animal Husbandry Practices (GAHP) needs to be applied. Thus, it is necessary to plan the concept of a livestock drive in the Al Amin Science and Industrial Park (Living Lab) livestock area by considering GAHP (Good Anima Husbandry Practice). The application of GAHP aims to ensure that the livestock products produced are safe for consumption with the right quality and suitable for consumers, while also ensuring that livestock products are produced in the right way without causing harm to the environment, health, safety, and welfare of workers in the livestock sector. The purpose of this research is to produce a design of supporting buildings in the Al Amin Science and Industrial Park (Living Lab) livestock area based on GAHP. The results of this design are expected to be a direction for the development of supporting buildings in the livestock area of the Al Amin Science and Industrial Park (Living Lab)

A healthy lifestyle needs to be instilled from an early age, one of which is through the habit of having breakfast that plays an essential role in maintaining health and supporting daily activities. Breakfast functions as the main source of energy after the body rests throughout the night, thereby influencing concentration, stamina, and productivity in both learning and working. However, in reality, many people, especially children, often skip breakfast due to various reasons such as limited time or lack of understanding about its benefits. Based on this condition, the community service team carried out a health promotion activity under the Gerakan Masyarakat Hidup Sehat (GERMAS) or Community Movement for a Healthy Life, with the theme “Let’s Have Breakfast Every Day” for children in RW 11, Cawang Sub-district, East Jakarta. This activity aimed to increase knowledge and awareness of the importance of breakfast as well as to build positive habits from an early age. The counseling was conducted through educational and interactive approaches so that children could understand the messages easily. It is expected that this activity will provide a real impact in changing the mindset of the community regarding the importance of breakfast, while at the same time supporting GERMAS in creating a healthy, productive, and high-quality generation.

Hypertension is a condition where the systolic pressure is above 140 mmHg, while the diastolic pressure is above 90 mmHg. Some hypertension patients often complain of headache, weakness, fatigue, shortness of breath, restlessness, nausea and vomiting, epistaxis and decreased consciousness. This can cause sleep problems in hypertensive patients. Sleep disorders are a collection of conditions characterized by disturbances in the amount, quality or timing of sleep in an individual. One technique to improve sleep quality is progressive muscle relaxation therapy and murotal Al-Quran.This research method uses Pre-Experimental with one group pre-post test approach. The population is 40 respondents and uses a total sampling (technique).The instrument used was a sleep quality questionnaire, measured by the Indonesian version of the Pittsburgh Sleep Quality Index (PSQI), then data were collected through Editing, Coding, Scoring, and Tabulating processes. The data obtained were analyzed using the Wilcoxon test.The results showed that the average value of sleep quality before progressive muscle relaxation and murotal Al-Quran therapy was performed was 8.30, while after progressive muscle relaxation and murotal Al-Quran the average value of sleep quality was 6.08. The results of the analysis test showed that there was an effect of progressive muscle relaxation therapy and murotal Al-Quran on improving sleep quality of hypertensive patients with -value = 0.000 <α = 0.05. This therapy performs 15 relaxation movements accompanied by the sound of murotal Al-Quran which makes a person relax and calm so that this calmness acts as a pain reliever that makes the patient happy and gives positive energy in a person. this makes the mood to be happy so as to create a good quality sleep.   Keywords: Hypertension, sleep quality, progressive muscle relaxation therapy and murotal Al-Quran.  

Along with the development of science and technology that is very fast and increasingly widespread, the need for comfortable, safe and fast transportation facilities is very much needed by transportation users, especially in the use of air transportation, in ensuring the safety of flights at airports is an obligation for all personnel. Aviation security, especially those on duty at the Screening check-point to carry out their duties correctly and consistently according to the instructions contained in the applicable regulations. Airport security officers play an important role in terms of security for passengers providing the best service in order to meet passenger expectations or satisfaction, the purpose of this study is to find out what the role is and to find out what the obstacles and solutions are from the aviation security unit in handling passenger luggage that endangers flight securit. This study used qualitative research methods. Data collection techniques in this study were interviews, observation, and documentation. The techniques used in this study were data reduction, data presentation and conclusions/verification. Through sources, namely Mr Wawan senior Avsec, Mrs Galuh senior Avsec and Mrs Citra junior Avsec. From the results of the research that the author has done, Aviation Security plays an important role in ensuring security for users of aviation transportation services, and in carrying out their duties in accordance with the applicable Standard Operation Procedures (SOP), and always coordinating with related parties, then for the constraints face, namely from limitations in terms of the availability and quality of the technology used for inspection of passenger luggage. Although there are a variety of detection equipment, sometimes the technology may not be sophisticated enough or capable of accurately detecting objects that are a real flight hazard. Then in handling the problem the airport must improve the limited technology availability system for checking passenger luggage, sometimes the technology may not be sophisticated enough or unable to accurately detect objects that are indeed dangerous to flights

The Al Amin Science and Industrial Park (Living Lab) is a projected area intended to become a center for field laboratories and workshops accommodating all study programs at UNPAB. The area is also planned to become Ecoedutourism (Eco-educational tourism). One of the functions to be developed in this area is livestock farming. In the face of the ASEAN Economic Community (AEC) in 2015, especially in the food sector, specific standardization is required for livestock products. Therefore, the concept of Good Animal Husbandry Practices (GAHP) needs to be implemented. Thus, there is a need for planning the design concept of supporting buildings in the livestock area of the Al Amin Science and Industrial Park (Living Lab) that considers GAHP. The implementation of GAHP aims to ensure that the livestock products produced are safe for consumption with appropriate quality for consumers. Additionally, it ensures that livestock products are produced correctly without causing environmental, health, safety, and welfare losses/damages to workers in the livestock sector. The objective of this research is to produce a design for supporting buildings in the livestock area of the Al Amin Science and Industrial Park (Living Lab) based on GAHP. The results of this design are expected to guide the development of supporting buildings in the livestock area of the Al Amin Science and Industrial Park (Living Lab).  

Service quality is one of the main things that are considered in the company. Customer assessment of service quality is very important for service providers, because it affects the company's performance and position in the market. Service quality as a result of the perception of the comparison between customer expectations with the actual performance of services. In other words, there are two main factors that affect service quality, namely expected service (expected experience) and perceived service (service received). Meanwhile, the total quality of a service consists of 3 main components, namely: technical quality (consisting of: search quality, experience quality, credence quality), functional quality, and corporate image. This study aims to determine the effect of Service Quality and Brand Image on Consumer Satisfaction and Consumer Loyalty. This type of research uses quantitative as many as 170 respondents. With the analysis technique in this study using SEM analysis. The results of this study partially show that the service quality variable has a positive effect on consumer satisfaction. Brand Image has no effect on Consumer Satisfaction. Service Quality has no effect on Consumer Loyalty. Brand image has no effect on Consumer Loyalty. Consumer Satisfaction has no effect on Consumer Loyalty.

This study aims to determine and analyze the effect of Product Design and Process Design on Product Quality at PT. Wijaya Agape Tasikmalaya. The research method used is survey, while the type of data used is primary and secondary data. The population in this study are all employees at PT. Wijaya Agape Tasikmalaya numbered 60 people. By taking total/census sampling, the data analysis technique uses path analysis using SPSS software. The results of the study show that good product design has a significant impact on product quality. Aspects such as aesthetics, functionality, and product usability have a positive influence on consumer perceptions of product quality. In addition, effective process design also contributes to product quality. Structured and standardized processes can reduce product defects and improve reliability. This research provides a better understanding of the importance of product design and process design in achieving the desired product quality. The results of this research can be used by companies to improve their design processes and ensure that the resulting products are of good quality. By paying attention to product design and process design holistically, the company can meet customer expectations and maintain a competitive advantage in the market.

The more stringent developments in business life, the more difficult it is for any company to maintain customer satisfaction from its competitors. For this reason, service quality is needed to retain consumers, not only service quality, price and promotion are also the most important things in retaining consumers. This study aims to identify the effect of service quality, price, and promotions significantly on customer satisfaction at Muliamart. The sample used was 100 respondents. The method used uses quantitative methods. The sampling technique used in this study was purposive sampling technique, namely sampling with certain criteria. The analysis model used is multiple linear regression analysis processed using SPSS 2022. The results of this study indicate that Service Quality has a partial effect (3.636 > 1.988), Service Price has a partial effect (2.427 > 1.988), and Service Promotion has a partial effect of (3.422 > 1.988) t-count > t-table on Satisfaction. Meanwhile, service quality, price, and promotion have a simultaneous effect of (46,765 > 2,700) f-count > f-table on consumer satisfaction. the magnitude of the coefficient of determination (R Square) is 0.594 or equal to 59.4%. And the rest is influenced by other variables.      

Tanah Toa Village is one of the gods that belongs to the Kajang sub-district, Bulukumba district. So far, Tanah Toa has been recognized as a national cultural heritage, especially in the Kajang Dalam area. The non-coastal location makes agricultural activities the dominant activity among the community. Only a few residents run the business of smoking fish. Pera smoked fish business actors obtain raw materials for skipjack tuna in the Bonto Maritime area which is a coastal area. While the production of smoked fish is sold to markets around the Kajang sub-district and the city of Bulukumba. The quality of smoking that is not maximized causes smoked fish to not last long. Smoked fish produced can only last a maximum of 3 days. This makes it difficult for smoked fish production to be traded outside the province or made into souvenirs for tourists who come from out of town. The durability of the smoked fish produced is not yet good because the smoking process only lasts about 2 hours, so the water content is still there. The use of fish smoking technology is also not owned by business actors, making it difficult for business actors to have difficulty in producing good quality smoked fish.

The development of franchise businesses in the field of f&b is a form of human innovation and creativity as we live in modern times and this has led to high competition. This competition makes business actors implement marketing strategies with the aim of attracting consumers through purchasing decisions. This study aims to determine the effect of Marketing Mix and Service Quality on Purchase Decisions for Mixue beverage products in the Mojosari branch. This study used a quantitative method with a sample of 100 respondents using accidental sampling technique. The data collection method used online questionnaires and used data processing tools in the form of IBM SPSS 26. The results showed that marketing mix and service quality had a positive and significant effect on purchasing decisions at Mixue outlets Mojosari branch.

Educational supervision is a very important thing to do to improve the quality of education. Teacher performance is a result of work achieved by a teacher in carrying out the tasks assigned to him based on skills, experience, and sincerity as well as time.The research method in this thesis is a descriptive qualitative approach, data collection can use primary data sources and secondary data sources, data collection techniques using observation, interviews, documentation.The results of the study show that the supervisory role of the school principal in improving teacher performance at Nurul Falah Islamic Middle School Mangaran Situbondo is to provide guidance to teachers related to theoretical and practical learning, involve teachers in training, provide opportunities for teachers to take part in various education and training at the cluster or sub-district level regularly, subject teacher deliberations (MGMP), supervising teacher deliberations (MGP), and teacher working groups (KKG), as well as seminar workshop discussions, and provision of learning resources. providing motivation to teachers, collaborating with foundations that oversee the Nurul Falah Islamic Middle School Mangaran Situbondo, school committees, and the community. The motivation of school principals in improving teacher performance at Nurul Falah Islamic Middle School Mangaran Situbondo through regulation of the physical environment, regulation of the work atmosphere, discipline, applying the principles of rewards and punishments.      

The rapid growth of technology and economic growth is the result of modernization. It is getting easier for people to carry out financial transactions by providing high-quality services as the level of competition between them increases. Banks will make money by providing banking services. Revenue is derived from service-based fees and product revenue. It is hoped that banking services will be able to increase the income of BRILink agents.

Diabetes Mellitus is a metabolic disease indicated by hyperglycemia. This matter occurs due to the incapability of the pancreas to secret the insulin, the interrupted insulin performance, or the existence of both problems. Poor sleeping quality influenced the blood glucose level in the body. Normal individuals have blood glucose levels between 65 and 120 mg/dl after waking up. This research determined the blood glucose levels and the sleeping quality of diabetes mellitus type 2 patients. This quantitative research applied the analytical descriptive design with the cross-sectional approach. The sample consisted of 40 respondents taken by purposive sampling technique. The applied measuring instrument was the Pittsburgh Sleep Quality Index, PSQI. The Spearman Rank test obtained a p-value of 0.000 lower than 0.05. Thus, the result accepts Ha, indicating a significant correlation between blood glucose and the sleeping quality of diabetes mellitus type 2 patients with r = 0.786. The r-value had a negative correlation indicating a strong correlation between glucose level and the sleeping quality of the patients. If the blood glucose was abnormal, the sleeping quality would be poor and vice versa. The researcher recommends future researchers promote quantitative research to examine the influential factors of diabetes mellitus type 2 patients' quality.

Teacher performance has the most important position in an effort to improve the quality of learning which will later affect the quality of graduates and will affect the achievement of national education goals. Some of the factors that can influence are self-efficacy and technostress. This study aims to determine the effect of partial and simultaneous technostress and self-efficacy on teacher performance.  The study used quantitative research. Data retrieval techniques with questionnaires. The study population of all teachers who teach at Tapos Sub-District State High School is 100 teachers. The number of samples was determined using the Slovin formula and a sample of 80 people was obtained. Instrument test data analysis techniques use validity and reliability tests, linear regression analysis, classical assumption tests, Determination Coefficient Tests, and Hypothesis Tests with t tests and F tests. These findings are consistent with previous research showing that technostress affects teacher performance and self-efficacy also plays a role in improving teacher performance. In the context of the Covid-19 pandemic and distance learning, these factors have an important role to play in overcoming challenges in improving the quality of learning.

Every company has an audit with the aim of checking whether the financial statements that have been made are presented in accordance with the reporting standards. The importance of the role of the auditor in the audit process requires the auditor to be able to work optimally. There are several factors that influence the auditor in conducting an audit, one of which is the auditor's experience and auditor ethics. The purposes of conducting this research are: 1) To find out whether Auditor Experience has a partial effect on Audit Quality, 2) To find out whether auditor ethics have a partial effect on Audit Quality, and 3 To find out whether Auditor Experience and auditor ethics have a simultaneous effect on Audit Quality. This research uses a quantitative approach. This research is also included in the causal quantitative research conducted at KAP in Surabaya. The population in this study were auditors who worked at the Arsono and Jimmy Public Accounting Firms, Teramihardja, Pradhono, Chandra and Danny Wibowo KAPs, with a total sample of 30 people. Data comes from primary data sources obtained from distributing questionnaires. Data analysis uses multiple linear regression analysis. The results show that: 1) Auditor experience influences Audit Quality, 2) Auditor Ethics influences Audit Quality, and 3) Auditor Experience and auditor ethics simultaneously influence Audit Quality. Therefore, it is hoped that the Public Accounting Firm (KAP) in Surabaya can improve Auditor Experience and Auditor Ethics to improve audit quality..

The rapid flow of scientific and technological developments requires an increase in the quality of human resources. Education has a very important function in improving the quality of human resources. In order to find quality human resources, quality education is also needed. Improving the quality of education needs to be carried out continuously and continuously. One way to improve the quality of education is to improve the curriculum.

Jenis penelitian ini bersifat asosiatif, yaitu penelitian yang bertujuan untuk mengetahui pengaruh peran manajemen pengelolaan sumber daya manusia dalam meningkatkan kualitas pelayanan publik pada Dinas Perpustakaan dan Kearsipan Daerah Kabupaten Bima. Instrumen penelitian yang digunakan adalah angket yang berisi sejumlah pertanyaan dengan pengukuran skala likert. Populasi yang digunakan adalah seluruh pegawai pada Dinas Perpustakaan dan Kearsipan Daerah Kabupaten Bima yang berjumlah 46 orang dengan sampel sebnayak 46 orang. Teknik pengambilan sampel menggunakan jenuh yaitu seluruh populasi sampel dijadikan. Berdasarkan hasil analisis data yang telah dilakukan dapat disimpulkan bahwa manajemen peran pengelolaan sumber daya manusia secara parsial berpengaruh terhadap peningkatan kualitas pelayanan publik pada Dinas Perpustakaan dan Kearsipan Daerah Kabupaten Bima.  

Swiftlet's nest is one of the most famous foods in the world. Swiftlet's nest is believed to have very good benefits for the health of the human body. This swallow nest besides having a high price, can also be beneficial for the world of health. In order to get high-value swallow nests, it is necessary to know the types of swallows that can produce good quality nests. This study uses the theory of income in the book development economics by  Sukirno Sadono. The research aims to determine the role of the swallow business in increasing the income of the Sumber Agung community. This research includes field research, with the method of observation, interviews and documentation, while the data analysis used is qualitative data analysis. The results of the study show that the swallow's nest breeding business in Sumber Agung Village is a side business where the average community in Sumber Agung Village has a livelihood as oil palm farmers. The swallow's nest breeding entrepreneurs aim to improve the family's economy by looking at the high selling price of swallow's nests and export value. The risks faced can also be minimized so that there are no substantial losses.