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Muhammad Fadhli Robby Mukhtarom; Lilis Sugi Rahayu Ningsih

JURNAL EKONOMI BISNIS DAN MANAJEMEN (JISE) 2023 CV. ALIM'SPUBLISHING

Costumers’ have their own taste to buy something at somplace, beside when they found a product or a place that suits to their taste arises a desire to become customer that loyal to that product or a place .  Object of this research is hijab convection CV.ZAM-ZAM Candimulyo Jombang. Purpose of this reseacrh is to know the effect of service quality and product quality on customer loyalty at hijab convection CV.ZA-ZAM Candimulyo Jombang This resecarh methode is kuantitative . The populations are customersrs who buy or booking at the hijab cnvection CV.ZAM-ZAM Candimulyo Jombang wich around 150 customers in a month with 30 respondens. Data analysised by statistic test helped by SPSS25. The results  showed that factors that 1) the service quality has a partial effect on customer loyalty with value of 2.125 on partial test. 2) the product quality has a partial effect on customer loyalty with value of 2.993 on partial tes. 3) the service quality and product quality has a simultaneous effect on customer loyalty with value of 11.938 on simultaneous test.

Papilaya, Yeremia; Kramadibrata, Budi Santosa

Jurnal Riset Rumpun Ilmu Ekonomi 2023 Lembaga Pengembangan Kinerja Dosen

The rapid development of technology where almost everything is digital has a huge impact in the business world. One example is in the fashion industry, starting from technology that supports the process of making a fashion product, forming a product brand image, to marketing its products because of the flow of information and communication that can reach very widely in an easy and fast way without being limited by space and time through the internet, be it social media, e-commerce, etc. The author is interested in conducting research on the influence of promotion and product quality on purchasing decisions for Aerostreet products in North Kedoya. This study used quantitative research methods with a sample of 347 respondents. The results of this study show respondents strongly agree that promotion and product quality get a good value, evidenced by the positive influence on promotion and product quality on purchasing decisions in the results of this study. The conclusion of this study is that partial and simultaneous promotion and product quality have a positive and significant effect on the purchase decision of Aerostreet products in North Kedoya. This study has limited research on the place and variables used in the study.

Ati Nurmaulida, Lina; Lilis Sugi Rahayu Ningsih

JURNAL EKONOMI BISNIS DAN MANAJEMEN (JISE) 2023 CV. ALIM'SPUBLISHING

The decision to subscribe to the internet network at PT. Garuda Media Telematics, consumers consider product quality and ratings to get satisfaction. The company uses a cable network system (Fiber Optic) which has a speed compared to ordinary cable, which means that it can transfer data at high speed and the cost of installation and operation is relatively low. The method used in this study is a quantitative research method. The population used was 100 respondents, then the number of samples used in this study were 80 customers in 1 hamlet area using nonprobability sampling technique. The collection of data used in this research are observation, interviews, documentation, and questionnaires. Data analysis techniques using data quality test, classic assumption test, multiple linear regression analysis and hypothesis testing. The results of this study indicate that: (1) Product quality has no positive and significant effect on customer satisfaction at PT. Garuda Media Telematics Kec. With. (2) Customer Value indicates a positive and significant influence on customer satisfaction at PT. Garuda Media Telematics Kec. With. (3) Product Quality and Customer Value indicate that simultaneously have a positive and significant effect on customer satisfaction PT. Garuda Media Telematics Kec. Bareng.   Keywords: Product Quality, Customer Value, and Customer Satisfaction

Anisa Fitri; Dewi Indah Mulyani; Nur Afrida

Journal Economic Excellence Ibnu Sina 2023 STIKes Ibnu Sina Ajibarang

This study aims to determine the effect of service quality, customer satisfaction and loyalty on income at the JNE Umar Ar-Rasyid Brebes delivery service. The variables of this research are service quality, satisfactiion, costomer loyalty and income. The sample of this research is 100 respondents. This type of research is quantitative. The result of the F test concluded that service quality, costomer satisfaction and loyalty simultaneously have a significant effect on income because the value of Fcount>Ftable or 57.789>2.70 has a significance value of 0.000<0.05. The result of the T (Partial) test for service quality have a significant effect on income because the value of tcount>ttable or 3.808>1.984 with a significance value of 0.000<0.05. Satisfaction has no significant effect on income because the value of tcount>ttable  or 1.874<1.984 ang a significance value of 0.064>0.05. Costomer loyalty has a significant effect on income because the value of tcount>ttable or 3.357>1.984 and a significance value of 0.001<0.05.

Refan Hardiansyah; Erwin Syahputra; Iing Sri Hardiningrum

Journal Economic Excellence Ibnu Sina 2023 STIKes Ibnu Sina Ajibarang

This research aims to determine the influence of price discounts, service quality, and company image both partially and simultaneously on user decisions on the Shopee Express delivery service in Kediri City. The population in this research is all consumers who have made transactions in the last week at Shopee Express, Kediri City, totaling 1650 consumers. The sample in this study was obtained using the Slovin formula with a sample size of 95 respondents. Data sources were obtained by means of observation, interviews, documentation, questionnaires and literature. This research data measurement uses a Likert scale. The analysis technique uses multiple linear regression analysis with the SPSS IBM 26 application. The results of this research show that the price discount variable has a significant effect on user decisions. The service quality variable is significant in user decisions. The company image variable has a significant effect on user decisions. And the variables of price discount, service quality, and company image simultaneously have a significant influence on user decisions.

Shinta; Agus Sihono

JURNAL EKONOMI BISNIS DAN MANAJEMEN (JISE) 2023 CV. ALIM'SPUBLISHING

This study aims to examine the effect of profitability, firm size, debt levels and audit quality on tax aggressiveness. This study used a purposive sampling method to collect secondary data samples from the annual reports of 18 food and beverage sub-sector companies listed on the Indonesia Stock Exchange (IDX) with a research period of 2020-2022. The analytical method used is multiple linear regression using the SPSS version 25 program. Tax aggressiveness is measured using the Effective Tax Rate (ETR), profitability is measured using Return On Assets (ROA), company size is measured by firm size, debt levels are measured using Debt Assets Ratio (DAR) and audit quality are measured using a dummy variable. The results of this study indicate that profitability and debt levels have a positive effect on tax aggressiveness, while firm size and audit quality have no effect on tax aggressiveness. The implications of this study ensure that the profits obtained by the company are not the result of tax aggressiveness.

Willy Anthony Iqnatius; habibi, alif rahman

JURNAL PENGABDIAN MASYARAKAT AKADEMISI (JPMA), 2023 CV. ALIM'SPUBLISHING

In order to improve health development, the Central Government and Regional Governments must be able to provide equitable, affordable and quality health services. The Health Laboratory is an important part of a health system in providing health services to the community. Health laboratory as an integral part of health services in health facilities. delivery of material The team delivered material on strengthening regional health laboratory accreditation (labkesda) at the Indragiri downstream district health office. This material includes the definition of accreditation of health laboratories, steps in strengthening accreditation, to ensure quality improvement, performance improvement and risk management implementation. From the activities that have been carried out, it can be concluded that participants understand the importance of strengthening health laboratory accreditation because it can provide a sense of security to patients during examinations considering that the laboratories used are standardized

Rohmatul Putri Choiroh; Nila Fitriana; Jaka Arif Rahman Hidayat; Chinta Aulia Puja Lista Kumala; Mochammad Isa Anshori

Jurnal Manajemen dan Ekonomi Kreatif 2023 Universitas Kristen Indonesia Toraja

Purpose - In this era, technological advances cannot be separated from human life, one of which is the employee recruitment process carried out by companies. The purpose of writing this article is to examine the influence of technology on the employee recruitment process. With advances in technology, the recruitment process can be carried out more effectively and efficiently. Design/methodology/approach-By using data analysis methods from various journals, books, articles and literature, the recruitment process is carried out quite in length, starting from distributing job vacancies, collecting files, selecting and making decisions to hire employees who suit the company's needs, especially now that there is a credit score policy. Of course, if done manually it will take a long time, and archiving data cannot be done efficiently. For this reason, technological advances must be utilized optimally to facilitate the employee recruitment process. Findings-The findings from the literature that have been reviewed are that technology has a positive and quite large influence on the employee recruitment process. and the existence of a credit score policy in the employee recruitment process. Practical implications - With a credit score policy and using the web to manage the employee recruitment process, the company will easily recruit employees and manage prospective employee data and analyze credit score data so that the company can easily obtain quality human resources according to the company's needs.

Iwan Efendi; Alwin Widhiyanto; Ainul Yaqin Salam

DIAGNOSA: Jurnal Ilmu Kesehatan dan Keperawatan 2023 International Forum of Researchers and Lecturers

Tuberculosis (TB) is a disease that is ranked 10th with the highest number of deaths. Side effects caused by Anti-Tuberculosis Drugs (OAT) are often experienced by TB patients and result in physical disorders that reduce the quality of life of TB patients. This study aims to analyze the relationship between OAT side effects and the quality of life of TB patients at the Banyuglugur Community Health Center The research design in the study used a cross sectional approach. The population of this study was all TB patients in the Banyuglugur health center working area who underwent treatment for <6 months according to the inclusion criteria in January 2022 - May 2023, totaling 40 people using the Total Sampling sampling technique. Data were collected using a questionnaire on OAT side effects and quality of life. The analytical test used was the Spearman Rank test. The results of this study showed that the side effects of OAT in 27 TB patients (67.5%) were severe and the quality of life of 31 TB patients (77.5%) was poor. The results of the analysis show a p value of .001 (smaller than 0.05), so there is a significant linear relationship between the OAT side effect variable and the quality of life of TB patients at the Banyuglugur Community Health Center. This research shows that the side effects experienced by TB sufferers, both mild and severe, greatly affect the quality of life of TB patients. Health workers must always carry out routine monitoring of OAT side effects experienced by TB sufferers and treat them as soon as possible so that they do not affect the quality of life of TB patients in terms of physical, nutritional or psychological aspects in order to prevent them from dropping out of treatment.

Hendry, Zul; Fahmi, Radliyatul

International Journal of Medicine and Health 2023 Lembaga Pengembangan Kinerja Dosen

Men's participation in the Family Planning (KB) program is still very minimal due to the limited choice of contraceptive methods. Efforts need to be made to develop contraceptive methods, one of which is using natural ingredients. Bitter melon (Momordica charantia L) is known to have potential benefits as a male antifertility agent. This research used an experimental design with a sample size of 20 mice divided into 4 groups randomly. Treatment groups 1-3 were given different doses, namely 100, 80, 60 mg of bitter melon ethanol extract/100g BW/day, and the control group was given distilled water for 35 days. The mice were sacrificed the day after the last dose, then spermatozoa were collected from the epididymis and their number, motility, viability and morphology were examined. The results of this study showed a significant decrease in the number and motility of spermatozoa and was directly proportional to the size of the dose given. In terms of viability parameters, there was a significant decrease at all doses. Meanwhile, for spermatozoa morphology, only a dose of 100 mg had a significant impact. The conclusion from the results of this research is that giving bitter melon fruit extract has an effect on the number, motility, viability and morphology of spermatozoa. The most effective dose is 100 mg/100 gBB/day.

Muhammad Kurais Anwar; Muhammad Yusuf

Jurnal Manajemen dan Ekonomi Kreatif 2023 Universitas Kristen Indonesia Toraja

Community Health Centers are functional organizational units that carry out comprehensive, integrated, equitable health efforts that are acceptable and affordable to the community with the active participation of the community and using the results of the development of appropriate science and technology, at a cost that can be borne by the government and the wider community. in order to achieve optimal health status, without neglecting the quality of service to individuals and the community.

Nur Isnaini Machmudiyanti; Muhammad Aufa

Riset Ilmu Manajemen Bisnis dan Akuntansi 2023 Asosiasi Riset Ilmu Manajemen Kewirausahaan dan Bisnis Indonesia

This study aims to examine the influence the application of regional financial system, the quality of human resources, and the application of internal control system to the quality of local government financial reports. This type of research is quantitative research by distributing questionnaires. The theory used in this study is the stewardship theory. The sampling method in this tudy was the purposive sampling method. The sample in this study is the staff/employees BPPKAD Gresik were 46 respondents. The analytical method used is multiple linear regression analysis using the IBM SPSS Statistic 22 Program. The result of this study indicate that the influence the application of regional financial system has a significant influence and the quality of local government financial reportsand  the quality of human resources, application of internal control system partially does not have a significant influence on the quality of local government financial reports.

Laili Hidayatul Isfillah; Miftahul Huda

Jurnal Penelitian Ilmu Ekonomi dan Keuangan Syariah (JUPIEKES) 2023 STAI YPIQ BAUBAU, SULAWESI TENGGARA

Putuktruno Waterfall, which actually exists, has been managed to become a tourist attraction for a long time. The tourist attraction of Putuk Truno Pasuruan Waterfall is a tourist destination that must be visited because of its extraordinary beauty. city branding, Putuk Truno Waterfall are some of the qualities that can enhance the city's image and attract tourists. This study aims to determine: The effect of tourist attraction, city branding and service quality on the decision to visit tourists in Pasuruan Regency. This type of research is explanatory research. The population in this study were tourists at the Putuk Truno Waterfall, Pasuruan Regency, who had visited at least once. The research sample used 115 respondents and the sampling technique used purposive sampling with the respondent's criteria and the sampling technique used purposive sampling with the respondent's criteria. The data collection technique uses a questionnaire that has been tested for validity and reliability. The data analysis technique used is multiple regression. The results showed that the influence of tourist attraction has a significant effect on visiting decisions, city branding has a positive and significant effect on visiting decisions, service quality has a positive but not significant effect on visiting decisions. Tourist attractiveness, city branding and service quality have a positive and significant effect on the decision to visit tourists.

Muhamad Ridho; Hilda Hilda; Iceu Sri Gustiana

Jurnal Penelitian Ilmu Ekonomi dan Keuangan Syariah (JUPIEKES) 2023 STAI YPIQ BAUBAU, SULAWESI TENGGARA

Eating and drinking are the most basic needs of all living creatures, including humans. because eating and drinking is one of the primary needs or basic needs that must be met every day and is a top priority that must be fulfilled by every human being. Therefore, many entrepreneurs have established restaurants, one of which is the Nurul Qomar Islamic Boarding School which has established a seafood culinary restaurant called Pondok NQ Seafood Restaurant. The aim of this research is to find out how the selling price and food quality influence customer satisfaction at the Pondok Seafood NQ (Nurul Qomar) Restaurant, Palembang City. This type of research uses quantitative methods. The population in this study were consumers of Pondok NQ Seafood restaurants, which according to data numbered 11,000. Sampling was taken using the Slovin technique as many as 100 respondents. This research uses primary data and secondary data, as well as distributing questionnaires with a Likert scale. Based on the research results, the selling price influences customer satisfaction. Food quality influences customer satisfaction. And the selling price and food quality simultaneously have a significant effect on customer satisfaction at the Pondok NQ Seafood restaurant in the city of Palembang.

Putri Zahrotul Ilmiyah; Ashari Ashari

Perspektif: Jurnal Pendidikan dan Ilmu Bahasa 2023 STAI YPIQ BAUBAU, SULAWESI TENGGARA

This study aims to determine the components that must be fulfilled by the principal of the driving school, the work program of the driving school principal and the success of the management of the principal in improving the quality of education. The research used is qualitative research with a case study approach, the data collection technique uses observation, interviews, and documentation. The data analysis technique uses data collection, data reduction, drawing conclusions. Meanwhile, to test the validity of the data using source triangulation. The results of the study show 1) Components that must be fulfilled by school principals to improve the quality of education must have five intelligences, namely: professional, personal, interpersonal intelligence, intelligence to carry out an independent curriculum, fulfillment of driving school requirements according to the Ministry of Education and Culture and Research and Technology number 371 of 2021, having a head activator certificate and attended training from the Ministry of Education and Culture. 2) School principal management to improve quality, namely by implementing work programs in the fields of curriculum, student affairs, public relations and sarpras, 3) The form of the success of the driving school principal's work program is that students succeed in making scientific work, forming a Pancasila student profile, students are able to become a team reliable broadcast and journalist, won the national level mathematics Olympiad, made banana chip products, provided quotas for graduates to continue on to tertiary institutions and work quotas at PT Atiga Langgeng Mandiri Gresik, SMA Assa'adah Bungah Gresik became facilitators of driving schools so as to create relationships Gresik high school synergy.    

Panji Amanulloh; Ari Arisman; Barin Barlian

Global Leadership Organizational Research in Management 2023 STIKes Ibnu Sina Ajibarang

The purpose of this study is to determine the effect of product diversity and service quality on consumer buying interest of Singaparna Area Clothing Store , Tasikmalaya Regency. The research method used is a quantitative method with a survey approach to 100 respondents who are consumers of Singaparna Area Clothing Stores. The types of data used are primary data and secondary data. The data analysis technique used is multiple regression analysis. The results of this test prove that product diversity and service quality have a significant effect both partially and simultaneously on consumer buying interest in Singaparna Tasikmalaya Area Clothing Stores.

Fendi Hary Yanto; Jupiter Reva Anton; Anindita Radya Naila; Chintya Audrey Margaretha Silaen; Intan Kusumaning Jati +6 more

Jurnal Riset Rumpun Ilmu Teknik 2023 Pusat riset dan Inovasi Nasional

Erosion is a serious problem in riverbank areas. This is because erosion is the starting point for subsequent natural disasters such as landslides. Based on this understanding, empowerment is needed by installing an Early Warning System, mapping of vulnerable areas and evacuation routes, as well as outreach aimed at increasing the understanding and awareness of residents for mitigation. The early warning system socialization program is carried out with Focus Group Discussions so that it can run interactively. Thus, it is hoped that there will be an increase in public understanding and awareness of natural disasters, as well as an increase in the quality of community empowerment by students in the implementation of applied science.

Nuraeni Nuraeni; Lita Murdiana; Khoirul Huda

Jurnal Penelitian Ilmu Ekonomi dan Keuangan Syariah (JUPIEKES) 2023 STAI YPIQ BAUBAU, SULAWESI TENGGARA

Banking, which acts as a financial middleman, is crucial to a country's economy. One definition of a bank is an entity whose primary business is to accept deposits from the general public and then make loans, savings accounts, and other financial products and services available to residents of the community in order to raise everyone's quality of living. People's credit banks (BPR) in Indonesia are financial institutions that conduct their operations in accordance with traditional banking practices and/or sharia law. This research set out to quantify the impact of external funding and risk management on the bottom lines of Indonesia's islamic rural banks. From the total sample size of 164 businesses, 46 were selected at random as representative of the banking sector. The Statistical Package for the Social Sciences (SPSS 29) was used for all statistical analyses and data processing. Findings from the study include: (1) the insignificant impact of third-party funds on BPRS performance; (2) the insignificant negative impact of non-performing financing on BPRS performance; (3) the insignificant impact of the financing-to-deposit ratio on BPRS performance; and (4) the significant negative impact of operational costs on BPRS performance.

Muhamad Abian Nurdiansyah

Journal Economic Excellence Ibnu Sina 2023 STIKes Ibnu Sina Ajibarang

The aim of the research was to determine cosumer respons and and the effect of service quality and brand image on customer satisfaction at PT Permodalan Nasional Madani Cibadak Branch simultaneously and individually. The method used in this research is the survey method. The type of research is descriptive and verification. The sample size used in this study was 100 consumers. The data analysis method uses multiple linear regression analysis, correlation coefficient analysis, coefficient of determination analysis and simultaneous and partial hypothesis testing. The results showed that simultaneously and individually service quality and brand image have a positive and significant effect on customer satisfaction at PT. Permodalan Nasional Madani branch Cibadak.

Riska Cita; Ari Kristiana; M.Syaifulloh

Global Leadership Organizational Research in Management 2023 STIKes Ibnu Sina Ajibarang

Warung Makan Mbah Sum is a business operating in the culinary sector which was founded in 1990 and produces food and drinks. The aim of this research is to find out and analyze the business development strategy carried out by Warung Makan Mbah Sum to increase its income. Warung Makan Mbah Sum is located on Jl Husnitamrin RT 08/RW 04, Saditan Brebes. This research aims to analyze and implement the marketing mix at Warung Makan Mbah Sum. Marketing mix variables consist of product, price, promotion and distribution. The method used is a qualitative descriptive analysis approach. Data sources were obtained from observation, interviews and documentation. The object in preparing this research is business development strategies to increase income at the Mbah Sum Saditan Brebes Food Stall. The results of research in the field state that the business development strategy carried out by Warung Makan Mbah Sum is increasing product variants, maintaining low prices, improving service quality, and using new sales concepts. The obstacles faced by Warung Makan Mbah Sum in developing its business are lack of operational management, lack of facilities for eating on site, and pressure from outside (competitors). If seen from a strategy perspective, Warung Makan Mbah Sum has been able to develop its business to increase income.