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Public complaints are an important element in public services to determine public satisfaction with the implementation of public services. The Regional Representative Council of the Republic of Indonesia is an institution that represents regional voices and the interests of a region at the central level, as an institution representing regions the DPD RI is required to listen to aspirations and complaints submitted by regional communities. The aim of this research is to determine the management of complaints from regional community aspirations by the DPD RI. This research uses theory from Gorton (2005). The indicators used in this research are Quality Improvement, Openness to receive complaints, commitment, accessibility, responsiveness, transparency and responsibility, personal in nature. This research method uses qualitative descriptive techniques by collecting data from interviews, observation and documentation. The results of this research show that the principle of improving quality in the implementation of handling complaints from the public has been equipped with adequate facilities/infrastructure. On the principle Openness in accepting complaints means that DPD RI accepts all types of complaints from the public. On the principle commitment is that DPD RI is committed to every aspiration & complaint from the community. On the principle accessibility DPD RI provides access to the public to submit complaints through websites, applications, social media and by coming directly to the office. Responsiveness means that DPD RI does not discriminate in responding to every aspiration & complaint and DPD RI members use a pick-up and drop-off system to listen to aspirations or complaints submitted by the public. On the principle Transparency & Responsibility DPD RI will act transparently & responsibly towards every aspiration & complaint. On the principle Personal Characteristics DPD RI properly safeguards the identity/data of the complainant community.

The village website has an important role in providing transparent and accurate information to the public. Websites as a means of public information have proven effective in increasing citizen involvement in local government. Websites are also an effective means of conveying educational and informative information to the public. The creation of the Pager Agung Village profile website aims to increase the accessibility of public information, such as administrative services, current news, and community activities. Through this community service program, we design and implement a user-friendly and responsive website. The design of this system applies the System Development Life Cycle (SDLC) model. The results of this activity show an increase in citizen satisfaction with access to information and participation in village activities. In addition, this website has also increased the transparency of the village in managing public activities and funds.

The activity of introducing the website as a medium for village information and promotion was carried out on August 24 2024 at the RW 01 Kalibaru Office Hall, targeting participants as residents of RW 01. Various objectives of this activity were the reason for this activity, but the main objective of this activity was to increase public awareness of the importance of promoting villages through digital platforms, especially in introducing the village's tourism, arts and cultural potential to a wider audience. Regarding the method used in this activity, the activity of introducing this website includes socialization, scanning barcodes to access the website, as well as extracting information related to village potential that is not widely known. Resource persons and moderators or guides involved in this activity include Panji Wijonarko M.Kom, Rohmad Dwi Cahya, Bimbang Agus Purnomo, Wawan Iswanto, Burhanudin, and Rasyan Akbar. As expected, the results of this activity show that village residents are able to accept and understand the importance of using websites as an effective promotional tool. As a result, this activity succeeded in introducing the concept of village promotion via the internet, which is expected to not only increase the number of tourists visiting, but also strengthen residents' awareness of the importance of digital promotion strategies in village development.

Stunting is a chronic malnutrition problem caused by a lack of nutritional intake over a long period of time. Stunting is a major problem for areas with limited access to Health and Education resources. Community service was carried out in Pagar Jati Village, Semidang Lagan District, Central Bengkulu Regency regarding stunting prevention. The problem encountered was the number of toddlers or children affected by stunting in Pagar Jati Village, measured by the children's height which was lower compared to their age standard. This service aims to provide educational outreach regarding information regarding the characteristics, causes, impacts and ways to prevent stunting for residents of Pagar Jati Village. Apart from that, it provides comprehensive education or understanding to the public regarding the importance of good parenting and healthy eating patterns. The targets of this education are toddlers and children affected by stunting, teenagers, pregnant and breastfeeding mothers and village residents in general. The output of this outreach is by increasing community knowledge and awareness about children's nutritional needs and effective parenting practices, it is hoped that village residents can prevent and treat stunting efficiently and effectively so that the stunting rate in Pagar Jati Village can be minimized significantly.

This study aims to thoroughly explore the role of medical check-ups in maintaining the basic physical health of the residents of Sarirogo Village, with a particular focus on the prevention of non-communicable diseases, which have been on the rise in the area. The background of this research is based on the fact that there is a high prevalence of non-communicable diseases, such as hypertension, diabetes, and cardiovascular diseases, that often go undetected in their early stages. This is primarily due to a lack of public awareness about the importance of regular health checkups, as well as limited access to adequate healthcare services. As a result, delayed diagnoses exacerbate the overall health conditions within the community. This study employs a qualitative approach using a literature review method to analyze sources from relevant scientific journals. These sources serve as the theoretical foundation to understand the relationship between the frequency of medical check-ups and the prevention of chronic disease progression. The findings of this study highlight the significant role that medical check-ups play in the early detection of various potentially life-threatening health conditions, thereby preventing the development of more serious illnesses. Based on these findings, this research emphasizes the urgent need to enhance the accessibility of regular medical check-up services for the residents of Sarirogo Village, alongside the necessity to raise collective awareness about the benefits of routine health screenings.

This study aims to identify the key success factors of public services in the education sector in Makassar City, using qualitative research. Based on the source, the types of data used are primary and secondary. Data obtained through interviews with the education office and school principals, while secondary data is data obtained from various literatures such as books, laws and other related sources. The results showed that there are two key success factors, namely supporting factors and inhibiting factors. Supporting factors are: a) there is good cooperation between the education office and the school assigned to do LINOA. b) there is motivation, psychology and a good spirit of willingness from the leadership. c) schools that are accessed by LINOA find it easy to make Star Class innovations and Recognise Potential, for LINOA support in building cross-sector cooperation. The inhibiting factors are: a) Asymmetric Information about the existence of LINOA. b) Misconceptions about creativity and innovation that are valuable from the existence of LINOA. c) Low HR competence in the era of capability. d) Little time to make innovations, finally no innovative thinking creativity.    

In this modern era, people have various activities and to fulfill these activities, people need transportation as a supporting tool/assistant tool in carrying out their activities. Therefore, transportation service entrepreneurs are competing to attract the interest of their consumers by improving services, ease of ordering, fleet comfort, punctuality and so on. In Indonesia, there are many types of transportation that also function as public transportation, namely transporting people/goods and collecting agreed fees. The general public is currently familiar with two types of transportation, namely application-based online transportation and conventional transportation. Where application-based online transportation is the transfer of goods and people from place of origin to destination. The current flow of technological developments is something that must be understood and whether we like it or not, we must keep up with the flow of technological developments, so that the emergence of application-based online transportation is a transportation service that takes advantage of technological developments. Conventional transportation is passenger transportation carried out on a rental basis. Conventional transportation, for example, includes buses, public transportation, taxis, pedicabs and motorbike taxis. In line with current developments, the existence of conventional transportation is gradually being replaced by the choice of more sophisticated modes of transportation with the use of technological advances such as the emergence of application-based online transportation. Apart from being time efficient, online transportation itself can also be used at an affordable cost. However, this is different with conventional types of transportation, not all of which can be reached easily, sometimes you have to wait for a long time to be able to access or use these transportation services. Using Comparative Analysis The use of Comparative Analysis aims to compare the differences in services between two types of online and conventional transportation modes based on the type of transportation mode and the services provided by service providers to users such as the Academic Community located on the Cenderawasih University campus environment. By using Descriptive Statistical Analysis the data that has been collected can be analyzed by calculating the average perception of user respondents regarding service quality preferences for two types of online and conventional transportation modes from the Academic Community in the Cenderawasih University Campus environment.

This research aims to develop a web-based expert system with the Forward Chaining method that can diagnose and provide treatment for people with stroke disease. The expert system will be used to help the diagnosis process by analyzing the symptoms reported by the patient. The Forward Chaining method will be used as an inference approach in this expert system. The system will use a knowledge base that contains medical rules obtained from experts. The inference process will be carried out by linking the symptoms reported by the patient with the information in the knowledge base to determine possible diagnoses and appropriate treatments. This expert system will be implemented in the form of a web-based application that can be accessed by the general public. The results of this study show that the expert system to diagnose and provide treatment using the forward chaining method is successfully built and the application can be used to help the general public diagnose by entering the symptoms felt and the expert system will provide diagnostic results and provide treatment.

Background; JKN Mobile  is a non-face-to-face application that has many features and facilities participants in maximizing the national health insurance program organized by BPJS Health. In 2013, the number of JKN Mobile users in Surakarta reached 373.212 users. Providing information and understanding through video media to the public is a first step in increasing the use of JKN Mobile application. Objective; As a media of information and education to improve the use JKN Mobile applications in the community. Method; The method of this activity is implemented in the form of socialization through video media related to JKN Mobile. Result; Before the education related to the use of JKN Mobile application only 45% of population knew and used the application. After the education, 90% of the people who followed the activity knew and will use the JKN Mobile application to get health services. Conclusion; after educating through the video “ Let’s Use JKN Mobile: Online Health Services Solutions”, the public becomes aware of the use of JKN Mobile applications and will use them to access online health services.

The background of this research focuses on the impact of climate change in Australia, caused by extreme temperature fluctuations that have resulted in various social, environmental, and economic consequences. This study is analyzed using Green Politics theory and Propaganda theory, both of which play a significant role in shaping policies and public perceptions related to these issues. The research method used is a descriptive qualitative approach, which guides the investigation to explore or capture the situation to be studied comprehensively, broadly, and in depth, specifically through the analysis of Green Party propaganda from the perspective of Green Politics concerning the impact of climate change in Australia. Data were collected through public documents, books, scientific journals, mass media, and websites accessed from the internet. The findings indicate that Green Politics theory provides an effective framework for understanding how environmental policies in Australia can be influenced by political ideologies and economic interests. Meanwhile, propaganda theory reveals that the propaganda techniques used by the Australian Green Party, as proposed by Harold Lasswell, have proven to significantly increase public awareness and support for more progressive climate policies, despite facing inherent challenges. This study concludes that the integration of these two theories offers deep insights into the political dynamics underlying responses to climate change in Australia.

Rice prices in Indonesia have experienced significant fluctuations from 2019 to 2023, influenced by factors such as production, consumption, imports, international prices, and crop damage. The highest rice production was recorded in 2022 at 31,540,522 tons, while the lowest production occurred in 2023 at 31,101,285 tons. The highest rice consumption was in 2023 at 30,616,081 tons, and the lowest was in 2019 at 28,930,000 tons. The highest rice imports were in 2023 at 2,715,854 tons, and the lowest was in 2019 at 6,197 tons. Global rice prices also fluctuated, ranging from Rp. 6,674/kg in 2019 to Rp. 8,667/kg in 2023. Crop damage was lowest in 2022 at 470,131 hectares and highest in 2019 at 819,444 hectares. It's important to note that the fluctuations in rice prices are intensely influenced by several factors that highlight the need for effective price stabilization policies to guarantee the accessibility and affordability of rice for the public.

The rapid development of information technology affects the way people access information, including in the health sector. Prostate cancer, as one of the most significant types of cancer in men, is often detected late due to lack of information and limited costs. To overcome this problem, a system is needed that is able to diagnose prostate cancer quickly, precisely, and accurately. This study aims to develop a web-based expert system using the Certainty Factor (CF) method to diagnose prostate cancer based on the symptoms that appear. The CF method was chosen because of its ability to determine the level of confidence in the facts or rules used in the diagnosis. This study uses data on symptoms and types of prostate cancer. The results of the study can help the public in recognizing prostate cancer symptoms early, with a high level of accuracy in diagnosis. This study is expected to make it easier for patients to make an early diagnosis and accelerate the treatment of prostate cancer.

The tourism sector in regional development, especially in Klaten, contributes significantly to income through various tourism potentials. The Klaten regional government is trying to increase this potential by developing facilities, providing comprehensive information, and increasing accessibility. The development of information and communication technology also encourages innovation in the tourism system. Apart from that, this study also highlights the phenomenon of queuing at public service facilities, such as in Umbul Pelem, which is caused by an imbalance between the number of customers and service capacity. With an average of 20 customers per day and a service time of 5-10 minutes per person, the system currently uses two service counters.

Independent Care of Family Medicinal Plants (ASMAN TOGA) is a new innovation for the community in Gondek Village, Mojowarno District, Jombang Regency. However, currently the ASMAN TOGA land has not been managed optimally. Many villagers do not understand the types, characteristics, and utilization of family medicinal plants in the park. Previously, the introduction of medicinal plants was done manually with information boards that only provided a little information about the benefits of the plants. This study discusses digitalization techniques that can be applied to improve access to technology and information for the local community. The implementation is carried out using several methods, namely analysis, planning, implementation, delivery methods, evaluation and monitoring of results, and publication of results. The result of this activity is the discovery of a way to obtain more detailed information about the collection of medicinal plants in ASMAN TOGA by utilizing a digital information system in the form of a QR-Code. It is hoped that the implementation of this system can increase the efficiency of education and make it easier for the community to utilize medicinal plants in the ASMAN TOGA park.

The increasing accessibility of information in the digital era has accelerated the dissemination of messages. In the context of the rampant circulation of illegal cigarettes in society, the Mojokerto Regency Government is striving to address this issue by launching the “Crackdown on Illegal Cigarettes” campaign. The aim of this study is to clarify the message framework used to understand how news about “Crackdown on Illegal Cigarettes” is reported on the mojokertokab.go.id website. This research is a qualitative descriptive study utilizing Robert N. Entman’s framing analysis model, which includes: identifying the problem, diagnosing its causes, assessing the moral implications, and proposing solutions. Data collection methods include documentation and literature review, with the object of the study being news coverage related to the “crackdown on smuggled cigarettes.” The findings of this study indicate that the news coverage of the “Crackdown on Illegal Cigarettes” on the mojokertokab.go.id website emphasizes the importance of supporting legal cigarettes because they contribute to public welfare through the Tobacco Excise Sharing Fund (DBHCT) program. Therefore, minimizing the circulation and sale of illegal tobacco is crucial to ensure that DBHCT can be utilized optimally, thereby enhancing overall community welfare.

Optimization of community empowerment through mushroom cultivation has a major problem, namely the lack of implementation of digital marketing strategies in oyster mushroom cultivation to increase market access, sales efficiency, and production capacity. With the implementation of digital marketing strategies, the Sukahurip II Farmer Group can promote their products more widely, effectively, reach a larger market and increase sales. The methods used include training and assistance in the use of digital platforms such as social media, e-commerce, and online marketing applications. The results of this implementation show that with the support of digital marketing, the community is able to increase income, expand customer networks, and strengthen their position in the market. This study provides practical guidance for the implementation of digital marketing strategies in oyster mushroom cultivation businesses, as well as providing recommendations for the development of similar empowerment models in other sectors.

Optimization of community empowerment through mushroom cultivation has a major problem, namely the lack of implementation of digital marketing strategies in oyster mushroom cultivation to increase market access, sales efficiency, and production capacity. With the implementation of digital marketing strategies, the Sukahurip II Farmer Group can promote their products more widely, effectively, reach a larger market and increase sales. The methods used include training and assistance in the use of digital platforms such as social media, e-commerce, and online marketing applications. The results of this implementation show that with the support of digital marketing, the community is able to increase income, expand customer networks, and strengthen their position in the market. This study provides practical guidance for the implementation of digital marketing strategies in oyster mushroom cultivation businesses, as well as providing recommendations for the development of similar empowerment models in other sectors.

Tax is a mandatory contribution paid by taxpayers to the state. The PPh Article 21 e-seminar is one method to provide education and socialization to the public regarding taxes, especially PPh Article 21. Through this e-seminar, it is hoped that public understanding of tax regulations can increase, so that compliance in reporting and paying taxes also increases. However, there are several challenges in implementing the e-seminar, such as limited human resources, access to technology, and digital literacy in the community. However, e-seminar has the advantage of easy access, time flexibility, and the use of attractive technology. By overcoming various challenges and maximizing the advantages it has, e-seminar has the potential to be an effective method to increase public tax awareness and compliance.

The aim of this research is to find out the public's perception of night market activities and the impact they have on road access in Bukit Pariaman Village, Tenggarong Seberang District, Kutai Kartanegara Regency.The type of data analysis carried out was using a qualitative descriptive analysis method. This research was carried out through interviews, field observations and document analysis. The research results show that the night market in Bukit Pariaman Village, which has been operating since 1995 and is held every Wednesday night, is an important economic and social center. However, limited parking space causes traffic jams that disrupt community activities. Inadequate infrastructure has also disrupted sales activities and reduced income since the Covid-19 pandemic. Parking money is channeled to the village treasury, but there has been no concrete solution from the market management and village government. This creates a feeling of discomfort felt by the community. Therefore, better management is needed, including providing parking lots, improving infrastructure and fair regulations. The community hopes that the village government will immediately provide a solution to reduce congestion and increase comfort. The research results recommend providing adequate parking, infrastructure improvements, more effective traffic management, transparency in financial management, and collaboration with the community to improve night market management in Bukit Pariaman Village.    

Fraud through cheque securities is a form of economic crime that harms many parties, both individuals and financial institutions. The background of this problem is the increasing number of fraud cases involving blank checks in Batam City, which causes significant financial losses and reduces public confidence in these payment instruments. This study aims to analyze the role of investigators in eradicating fraud through cheque securities, with a focus on the Barelang Police Criminal Investigation unit. This study uses a normative juridical method with a case study approach, involving analysis of primary and secondary data in the form of interviews with investigators, literature reviews, and document studies related to check fraud cases in the jurisdiction of the Barelang Police. The results of the study show that investigators have a crucial role in handling fraud cases through cheque securities, starting from receiving reports and complaints, collecting and securing evidence, to preparing case files for prosecution. However, there are several obstacles that reduce the effectiveness of investigations, such as lack of resources, lack of specialization in financial crimes, and limited access to information. To overcome these obstacles, this study provides several recommendations, including increasing the capacity and expertise of investigators through ongoing training, increasing budgets and technological resources, and strengthening cooperation between investigators and other financial institutions and law enforcement. The suggestions put forward in this study are that police investigators should improve internal and external coordination to speed up the investigation process, other law enforcers such as prosecutors and judges should increase collaboration with investigators to ensure a fair and transparent judicial process, and the public, especially victims of cheque fraud, should be educated on the steps to be taken when becoming victims of fraud. With the implementation of this recommendation, it is hoped that the handling of fraud cases through check securities can be more effective and public trust in the justice system can increase.