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Happiness of police officers is an important aspect that affects their performance and effectiveness in carrying out their duties. This study aims to gain an understanding & examine in depth the description of happiness of Satintelkam police members. This research uses a qualitative approach. There were seven participants with the criteria of police members of Satintelkam Polresta Surakarta. Interviews and observations were used as data collection methods. The results showed that happiness is obtained when making a positive contribution to others, having harmonious relationships with colleagues, and living life with gratitude and a spirit of service. Happiness of SatIntelkam police members is also influenced by involvement in work and good relationships with the work environment.

In general, the performance of police officers will not always increase, but sometimes the performance of police officers also decreases due to excessive work stress. This gives rise to various impacts, one of which will have an impact on the mental well-being of police officers. The aim of this research is to determine the impact of work stress on the mental well-being of police officers. This type of research is qualitative research, while for data collection this research uses literature studies. The results of this research show that work stress has a social and psychological impact on the mental well-being of individual police officers who carry out their duties. The importance of managing workload and social support from superiors and co-workers is one of the influential factors in managing the impact of work stress and increasing job satisfaction.    

The State Finance, as regulated in Law Number 17 of 2003, requires adequate oversight in its management. Consideration in determining the oversight for financial treasurer is done by assessing it from external and internal factors. The importance of expenditure treasurer certification in supporting performance within the unit is also highly needed. The success of an institution in realizing a work program depends on an expenditure treasurer who manages all financial inflows and outflows within the institution to facilitate the implementation of a work program. This research is conducted due to several issues, including frequent delays in allowances for Naval Academy Cadets and suboptimal performance of the Expenditure Treasurer at the Naval Academy. Meanwhile, the purpose of this research is to find solutions to address the existing problems, for which the author collects data through observation, interviews, and questionnaires. The research results indicate that the quality of performance of the Expenditure Treasurer at the Naval Academy is still suboptimal, primarily due to vacant positions in the Expenditure Treasurer role within the Naval Academy. The position of Expenditure Treasurer is held by an officer who structurally does not hold that position. Additionally, the officer also holds more than one position, resulting in suboptimal performance of the Expenditure Treasurer. Administratively, to strengthen the position professionally in the financial field, the certification of Expenditure Treasurer is required according to PMK No. 126/PMK.05/2016. However, the current Expenditure Treasurer has not undergone certification because there is no certification for first-level officers within the Navy environment.

Abstract : Analysis of the level of community satisfaction with services at the Bonggakaradeng District Office, Tana Toraja Regency. The problem in this study is how the Level of Community Satisfaction with the Services obtained at the Bonggakaradeng District Office.  This study uses a quantitative descriptive research method. The type of data used is primary data obtained through observation, questionnaire filling and documentation while secondary data is obtained from records, books and report documents related to the problem being researched. The method in this study is quantitative descriptive analysis. The results of this study show that the value of the Community Satisfaction Index (IKM) for services at the Bonggakaradeng District Office is 3,192 with a conference number of 79.8, so the service performance is in the category of good service quality. The results of the 9 indicators of the Community Satisfaction Index are as follows: (1) the service company has an IKM value of 78.18 with the good category, (2) the ease of service procedures with a value of 77.72 with the good category, (3) the speed of service time has a value of 71.35 with the poor category, (4) the service cost/tariff with a value of 100.00 with the very good category, (5) the suitability of the service product with a value of 79.09 with the good quality category, (6) the competence of the officers has a value of 78.62 with good quality, (7) the behavior of officers in providing services has a value of 77.25 with good quality, (8) the quality of infrastructure facilities has a value of 76.35 with poor quality and (9) the handling of service complaints has an IKM score of 86.8 with good quality.

This study aims to explore whether motivation can enhance the performance of the police force in the West Java Province. The research methodology employed is a literature review, which summarizes and analyzes various previous studies to examine the role of motivation in improving police performance. It is hoped that this research will provide deeper insights into motivation as a factor in enhancing police performance. Previous research findings indicate a positive and significant correlation between motivation and police work discipline, which accounts for 58.3% of their performance. This reaffirms the significant role of motivation in shaping work discipline, which in turn affects the performance of police officers. However, there remain 41.7% of other factors that have not been examined in this study but also influence police performance. The study also demonstrates that high levels of motivation can enhance the performance of police officers, while low motivation can lead to decreased performance. Organizational support has also been proven to play a crucial role in enhancing the work motivation of police officers, ultimately resulting in a positive impact on their performance. It is hoped that the findings of this research will make a significant contribution to the development of human resource management in the Indonesian National Police to improve the performance of its members.

Airport Operation Landside and Terminal (Aolt) officers still often find field inspections and find findings stating that the facilities in the airport terminal area are functioning normally, the facilities are normal and the toilets are clean and fragrant and dry, all findings are documented to be reported and repairs are carried out by the relevant units to carry out checks and all activities and findings regarding damage to facilities are reported in the manual log book recording and the my inspection application. This researcher aims 1). Knowing the performance of AOLT officers at Adisutjipto Yogyakarta International Airport.2). Find out what the role of officers is in inspecting facilities at the Yogyakarta Adisutjipto International Airport terminal. 3). Knowing the efforts of AOLT officers in overcoming obstacles to inspection of facilities at Adisutjipto International Airport. This research uses qualitative methods. Research subjects and objects, researchers are supported by data collectors using observation methods, interview methods, and documentation methods with supporting documents at the Airport Operation Landside and Terminal (Aolt) units to answer the research problem formulation, the researchers carried out 3 stages of data analysis techniques consisting of data reduction, data presentation, and conclusions and verification. The results of this research show that 1) AOLT officers have compliance with good inspection procedures, adequate abilities in identifying problems, and effective reporting and communication processes, 2) Airport Operation Lanside and Terminal officers at Adisutjipto Yogyakarta International Airport have a major role in monitoring facility conditions, reporting findings, corrective actions, and coordinating with related parties. 3) In handling facilities, the solutions implemented must focus on expanding facilities, regular maintenance, improving services, and collaborating with related parties. In this way, airport toilets can become more comfortable facilities and meet higher standards.

The rapid development of information technology has penetrated into various sectors of life, including in the health sector, which has also had an impact on the development of computer-based medical record systems. The purpose of this study was to determine the implementation of Electronic Medical Records at the Internal Medicine Clinic at Kembangan Hospital. The research method uses descriptive methods with qualitative analysis on 10 informants by means of observation and interviews which will provide an overview and see directly a situation when the use of electronic medical records is carried out. The results showed that the hospital already had an SOP for filling in electronic medical records, which was not implemented according to what the officers did. The use of Electronic Medical Records, especially in the Internal Medicine Polyclinic, has gone well. Constraints from 5M Factor, namely Man, there are still registration officers who are incomplete or incorrect in filling in patient identity data, PPA (Professional Caring Provider) is incomplete in filling in patient diagnoses, Internet network material is sometimes slow, and the server is sometimes down, user complaints include display is less efficient, when filling. It is suggested to the Medical Record Unit, IT team and hospital management to evaluate the SOP, revise and socialize it in order to reduce the human error factor. Kembangan Hospital needs to improve the appearance of SIMRS Khanza to make it more attractive so as to increase the enthusiasm of the officers in inputting medical record data at SIMRS. Kembangan Hospital should improve network quality in the hospital environment to improve the performance of SIMRS.

Medical record is a document that contains patient identity data, treatment, examination, action, and other services that have been given to patients. In order for medical records to be maintained, supervision is needed in medical records. The purpose of this study was to find out how the oversight of the medical record alignment system with the Standard Operating Procedures at the Jakarta Islamic Hospital Cempaka Putih. This research method uses a descriptive method with qualitative analysis, conducting observations and interviews that aim to provide an overview and see directly a state of the supervision process during the alignment of medical records in the filing room of the Jakarta Islamic Hospital Cempaka Putih. This research was conducted in a storage room with 5 informants. The results of the study showed that the supervisory process was aligned with the supervisory element, namely determining the size of the implementation, there was a deficiency, namely there was no mention of tasks in the job description in controlling medical records. In measuring the actual implementation, there are inappropriate implementations such as misfiles and there are several tracers that are still hanging. In measuring behavior, officers do not yet have definite standards or tools to measure officer performance behavior. Obstacles in the alignment of medical records through the 5M factor, namely, the lack of number of officers in the filing room, the occurrence of misfiles and staff errors in writing unclear numbers. Materials namely, there are a lot of maps that are too thick. Machines, that is, there are still many tracers hanging on storage racks whose time limit has passed the stipulation. Methods, that is, the Hospital does not yet have an SOP for alignment supervision and there is only a Medical Record alignment system in the SOP for storing and returning Medical Records.

The problems faced in this study include (1) How does the workload affect the performance of immunization officers at the Health Center in the Working Area of the Banjar City Health Office? (2) What is the effect of training education on the performance of immunization officers at the Health Center in the Working Area of the Banjar City Health Office? (3) How does workload and training education affect the performance of immunization officers at the Health Center in the Working Area of the Banjar City Health Office? This study aims to study, know, and analyze (1) The effect of workload on the performance of immunization officers at health centers in the working area of the Banjar City Health Office. (2) The effect of education and training on the performance of immunization officers at the Health Center in the Working Area of the Banjar City Health Office. (3) The effect of workload and training education on the performance of immunization officers at the Health Center in the Working Area of the Banjar City Health Office. The method used in this study is an explanatory survey, while the data analysis technique is validity test, reliability test, descriptive statistics, Inductive Statistical Analysis with Multiple Regression. The results of the study inform that (1) The workload at the Health Center in the work area of the Banjar City Health Office is very high. With the highest score on the physical demand indicator and the lowest score on the task demand indicator. The workload has a positive effect on the performance of immunization officers at the Health Center in the work area of the Banjar City Health Office. This means that if the workload is increased, the performance of immunization officers at the Health Center in the work area of the Banjar City Health Office will also increase. (2) Training education at Puskesmas in the work area of the Banjar City Health Office is very high. With the highest score on the behavior indicator and the lowest value on the reaction indicator. Training education has a positive effect on the performance of immunization officers at health centers in the work area of the Banjar City Health Office. This means that if training education is improved, the performance of immunization officers at health centers in the work area of the Banjar City Health Office will also increase. (3) The performance of immunization officers at the Health Center in the work area of the Banjar City Health Office is very high. With the highest value on the quantity indicator produced and the lowest value on the reaction indicator. Workload and training education have a positive effect on the performance of immunization officers at the Health Center in the work area of the Banjar City Health Office. This means that if the workload and training education are increased, the performance of immunization officers at the Health Center in the work area of the Banjar City Health Office will also increase.

This research was conducted with the aim of determining the influence of PMIK (Medical Recorder and Health Information) professional competence on the performance of medical record officers at the Dr. Air Force Hospital. Esnawan Antariksa. The research method used is quantitative with inferential analysis. The data collection techniques used were observation, interviews and questionnaires. The sampling technique used a total saturated sampling technique of 14 people. Obtained from 7 PMIK competency standard indicators (Noble Professionalism, Ethics and Legal, Introspection and Personal Development, Effective Communication, Health Data and Information Management, Clinical classification skills, Disease coding and other Health Problems as well as Clinical Procedures, Health Statistics Applications, Basic Epidemiology, and Biomedicine, Management of Medical Records Services and Health Information, there are still 2 indicators in the percentage that are not good, and in the 5 performance indicators of medical record officers (Quality of Work, Quantity of Work, Supervision, Attendance, Conservation) there are still 2 indicators in the percentage not good. It was found that 3 officers had a D-III RMIK education and 11 officers still had a high school education. Based on the results of the T test, it was found that the Sig. value was 275. It could be concluded that there was no influence of PMIK competency on the performance of medical records officers.    

This research investigates the influence of fuel atomizer performance on maintaining ship diesel engine performance, focusing on ANT (Nautika - Deck Officers) and ATT (Teknika - Engine Officers) students at STIP Jakarta. The study aims to analyse the practices related to the Planned Maintenance System (PMS) and their impact on fuel atomizer performance among these student officers. Qualitative research methods, including questionnaires, were employed to collect data from ANT and ATT students. The Likert scale was used to measure attitudes, opinions, and perceptions regarding fuel atomizer performance and PMS practices. The research highlights the critical role of fuel atomizers in diesel engine optimization and underscores the importance of effective PMS practices. The findings provide valuable insights for enhancing ship diesel engine performance through improved maintenance strategies.

This study aims to examine the effect of features and ease of use on user satisfaction of the Si Rekap KPU Application used in supporting the vote counting and recapitulation process in the 2024 Election. The research method uses a quantitative approach with an experimental design. Data was collected through a questionnaire distributed to 75 KPPS officers from the East Java region who had carried out the vote counting and recapitulation process in the 2024 Election using the Si Rekap KPU Application. The questionnaire was used to obtain data on perceived ease of use, usefulness, and acceptance of application information technology. The results showed that the ease of use and usefulness of application features had a significant positive effect on user satisfaction, with a contribution of 70% and 73%, respectively. Acceptance of application information technology by users also has a significant positive effect on user satisfaction with a contribution of 75%. Based on these results, it can be concluded that feature improvements, ease of use, and building user acceptance are needed to increase user satisfaction with the Si Rekap KPU Application in supporting the election process. Application improvements based on evaluation results are expected to optimize its performance.

Air transportation is any activity that uses aircraft to transport passengers or goods or cargo for one or more airport trips that is time efficient and more effective, and still prioritizes safety to this day. On time performance has a very important influence in the world of aviation. This research uses descriptive qualitative research methods, sources those interviewed were members of Apron Movement Control. The results of this research show that the number of parking stands to achieve on time performance (OTP) at Husein Sastranegara Bandung International Airport has been fulfilled. Apron Movement Control (AMC) officers in optimizing the number of parking stands to achieve On Time Performance (OTP) for flights at Husein Sastranegara Bandung International Airport optimize the use of parking stands that can be used, First Come First Service, Good Communication and Coordination with units related, and Placing the aircraft parking position not too close to the terminal (Remote Stand).    

Resource management is very important to achieve organizational goals through management which is a tool to achieve these goals. The results of the initial survey found that the lack of discipline of officers due to not knowing and not understanding their responsibilities, this is because the responsibilities given are not in accordance with the educational background, the problem of low work motivation. The purpose of the study was to determine the factors that influence the performance of health workers at the Tangan-Tangan Health Center, Southwest Aceh Regency. The research design used Analytical Survey method with Cross Sectional approach. The population in this study were all health workers at the Tangan-Tangan Health Center as many as 75 people, all of whom were used as research samples. Data analysis with logistic regression. The results showed that there was an influence of leadership p = 0.000, motivation p = 0.000, discipline p = 0.000, incentives p = 0.002, work environment p = 0.000 and work ability p = 0.017 on the performance of health workers at the Tangan-Tangan Health Center, Southwest Aceh Regency. While the most dominant variable is discipline p = 0.003 and 95% CI = 6,862-11243,720 with an Exp (B) value = 277,759. The conclusion of this study is that there is an influence of leadership, motivation, discipline, incentives, work environment and work ability on the performance of health workers at the Tangan-Tangan Health Center, Southwest Aceh Regency. It is recommended to the leadership of the Puskesmas to always monitor the work of health workers in carrying out their duties, so that health workers can be monitored when carrying out their work and always provide opportunities to attend various trainings for health workers as an effort to develop themselves and be able to update their knowledge according to their expertise.

To achieve excellent service, a company’s employees must possess certain qualities, such as a passion for work and an attitude of always being ready to assist as well as having the capacity to handle customer complaints professionally. Service to service users at Yogyakarta International Airport, both at the departure terminal and arrival terminals, is critical for passengers. One of these is transit and transfer services for passengers. The purpose of this research is to find out the impact of Transit and Transfer officers’ service quality on passenger satisfaction and to identify what service quality attributes transit and transfer officers at Yogyakarta International Airport should develop. This research employed the importance-performance analysis (IPA) approach. The sample size was 100 respondents, obtained by distributing questionnaires to 100 respondents who were in transit or transferring at Yogyakarta International Airport and measured using the Slovin formula. The data were analyzed using Gap analysis with the SERVQUAL method and importance-performance analysis (IPA). The research results show that the analysis of the level of conformance and the reality-expectation gap based on the five SERVQUAL dimensions of the service quality of Transit and Transfer officers at Yogyakarta International Airport is good in satisfying passenger expectations. The average gap dimension analysis indicates that the service of Transit and Transfer officers are providing satisfactory service based on passengers’ perceptions, with an average score of <-1. Based on the Cartesian diagram mapping, 6 attributes are considered important by passengers and need priority action and carry out evaluations and improvements based on the mapping results through importance-performance analysis, with the physical evidence dimension resulting in the lowest quality dimension and requiring priority improvement action.

This research is aqualitative research that aims to describe the Quality of Service Delivery of Cancer Health Training Pusdiklat Ministry of Health of the Republic of Indonesia and describes and analyzes the inhibiting and supporting factors for instructors in serving training participants at the Pusdiklat Health. Health services are activities or a series of activities to fulfill the service needs determined by law for each instructor, trainee and/or administrative services provided by the service provider. study uses the theory of quality of health services according to Kotler in Fendy Tjibtono (2016: 284), namely Assurance (guarantee) Emphty (empathy) Reliability (reliability) Responsiveness (responsiveness) Tangible (physical appearance), Quantity timeliness, effectiveness, independence and commitment work, analysis of research data is descriptive. Perfect research results. In terms of realism indicators, it has not worked perfectly, such as the skills of officers in using supporting facilities in the service process. On the responsive indicator, all officers who carry out health training services are classified as responsive to training participants. Assurance indicators in health training centers are very much determined by the performance of health services. Tangible indicators in the form of the appearance of the apparatus when carrying out services, comfort right when the service takes place. The Empathy Indicator puts the interests of training participants first, serves in a friendly, courteous and courteous manner, officers do not discriminate and are able to respect training participants.

Marriage administration services are a form of public service that has important legal and social implications for the community. The Office of Religious Affairs (KUA), as a technical implementing unit of the Ministry of Religious Affairs, plays a strategic role in providing legal certainty regarding marital status. This study aims to analyze the quality of public services and public perceptions of marriage administration services at the Office of Religious Affairs in South Dumai District. This study used a qualitative approach with descriptive methods. Data were collected through observation, in-depth interviews, and documentation studies, with purposively selected informants consisting of KUA officers and community service users. Data analysis was conducted using the Miles and Huberman interactive model, which includes data reduction, data presentation, and conclusion drawing. The results show that the quality of public services at the KUA in South Dumai District is generally in the good category, particularly in the dimensions of responsiveness, reliability, and assurance. However, the tangible and empathy dimensions still require improvement, particularly related to limited infrastructure and individual attention to the community. This study confirms that the effectiveness of marriage administration services is determined not only by the performance of the apparatus, but also by the level of understanding and readiness of the community as service users. These findings provide important implications for improving the quality of public services through strengthening socialization, procedural transparency, and a more user-oriented service approach.

This research aims to analyze the impact of task areas and position allowances on device performance in an organization. The research method uses a quantitative approach by collecting data through surveys and statistical analysis. The research sample involved a number of officers at various levels of positions in representative organizations. Task area variables are identified and classified, while position allowances are evaluated based on the type and amount received. The results of the analysis show that there is a significant relationship between the task area and position allowances and device performance. The implications of these findings can help organizations design more effective policies regarding the management of job duties and benefits to improve device performance.

This research aims to find out: This research aims to find out: analyze the readiness of PKP-PK unit officers in efforts to improve aviation safety by National and International Regulations. This is because, when an accident occurs in the waterside area, the PKP-PK unit must be ready and alert to handle the condition. The PKP-PK unit's lack of alertness can pose a danger to the aircraft if an aircraft is about to land. In carrying out their duties, PKP-PK personnel have their respective roles according to the personnel's abilities and licenses. The license held by a personnel is of course a benchmark for the performance of the personnel in carrying out their duties, so that the performance of each PKP-PK unit is not completely the same or equivalent.This study used qualitative research methods. The data collection techniques used were observation, interviews, documents, and documentation along with observations. The researcher directly carried out observations, the researcher also explained the results of the data taken during interviews and observations. For the researcher's interview with the resource persons, namely PKP-PK officers consisting of the Head Unit, Supervisor, Senior PKP-PK, and Junior PKP-PK at mogul Wulung Airport, Cilacap, and also in the form of implementation documents for the data analysis techniques used, namely data collection, data reduction, data presentation, discussion, and conclusions. The readiness of PKP-PK officers at mogul Wulung Cilacap Airport is a key factor in handling plane accidents effectively. Factors such as knowledge, skills, equipment, training, and external factors such as weather can influence officer readiness. To increase readiness, there needs to be ongoing efforts to improve training, maintain equipment, and conduct simulations regularly. Good readiness of PKP-PK officers will help minimize risks in emergencies and protect the lives of passengers and aircraft crew. Handling aircraft accidents by PKP-PK officers at Nggul Wulung Airport, Cilacap is a very important task to ensure the safety of passengers and aircraft crew. The obstacles faced by PKP-PK officers can hamper the effectiveness of the actions of PKP-PK officers at Nggul Wulung Airport, Cilacap. Therefore, it is necessary to implement several solutions to increase the effectiveness of handling aircraft accidents and minimize the associated risks. These solutions must be implemented with caution and take into account the specific situation in each location and country. Improved training, coordination, investment in equipment, resource planning, and risk evaluation are key steps in overcoming these obstacles and improving the ability of PKP-PK officers at mogul Wulung Airport, Cilacap in responding to aircraft accidents quickly and effectivel

This research aims to find out: how regular monitoring of waiting room facilities by the terminal service officer unit is important to ensure that waiting room facilities are comfortable for passengers to use. If the terminal service office officers are negligent or do not adhere to the SOP guidelines in carrying out supervision, it can result in the functions of the waiting room facilities not being properly monitored so that when there are damaged facilities and so on they cannot be handled quickly which results in passengers experiencing problems. Disappointment This study used qualitative research methods. The data collection techniques used were observation, interviews, documents, and documentation along with observations. The researcher directly carried out observations, the researcher also explained the results of the data taken during the interviews and observations. For the interview, the researcher interviewed the terminal service office officers 3 sources with the document data obtained researcher from documentation of the activities of terminal service office officers when carrying out duties and responsibilities in the field and also in the form of implementation documents for the data analysis techniques used, namely data collection, data reduction, data presentation, discussion, and conclusions. The role of the performance of Terminal Service office officers in carrying out their duties and responsibilities to carry out operational activities for all facilities by the Standard Operational Procedures in the terminal service office By providing all facilities, especially in the departure and arrival areas, which makes service users feel satisfied. Obstacles faced by Terminal service office Based on the results of observations or field observations, it is the lack of personnel and lack of coordination with related units in carrying out operational activities which is the cause of the failure to fulfill the maximum performance of Terminal Service office officers to support security, comfort, smoothness, and safety of anyone at the airport.