Publication Search

80,083 articles from 753 journals · 2,111 citations tracked

Showing 7521-7540 of 7,703

Analytics

Nur Kholis; Ida Ayu Kade R. K; Hestin Mutmainah

Jurnal Visi Manajemen 2021 Sekolah Tinggi Ilmu Ekonomi Pariwisata Indonesia Semarang

Penelitian ini bertujuan menguji faktor-faktor yang mempengaruhi agresivitas pajak perusahaan pertambangan di Indonesia dengan menggunakan variable penelitian  pertumbuhan penjualan, variable kepemilikan manajerial, dan variable komisaris independen. Penelitian ini menggunakan perusahaan pertambangan yang terdaftar di bursa efek indonesia mulai tahun 2014-2018 dengan menggunakan teknik purposive sampling dalam pengambilan sampel. Penelitian ini merupakan penelitian Kuantitaif dengan Teknik analisis data menggunakan analisis regresi berganda. Hasil dari penelitian diperoleh variabel pertumbuhan penjualan, variable kepemilikan manajerial, dan variable komisaris independen berpengaruh signifikan secara parsial terhadap tingkat  agresivitas pajak perusahaan.

Herlina, Vivi

Jurnal Ilmu Manajemen dan Akuntansi Terapan 2021 Sekolah Tinggi Ilmu Ekonomi Totalwin

The purpose of this study was to determine whether there is an influence of internal organizational support perception toward affective commitment to change the employees of the Sekretariat Daerah Kabupaten Kerinci. As an independent variable, namely organizational support and the dependent variable is the affective commitment to change. The sampling process using a questionnaire which further calculation process validity test and reliability test. The analytical method used is linear regression and t-test to determine the magnitude of the influence between the internal organizational support perception for affective commitment to change. The linear regression equation of the results obtained was Y = 29.348 + 0.328X. The result of t-test value was 4.115 and the t-table is 1.668. Because the t value is greater than t-table, this indicates that there is a significant influence between the variables of Internal Organizational Support Perception on Affective Commitment to Change

Prasetyo, Agus; Adriyanto, Andhy Tri

Jurnal Ilmu Manajemen dan Akuntansi Terapan 2021 Sekolah Tinggi Ilmu Ekonomi Totalwin

Research on the Influence of Communication Quality and Conflict Management on Customer Relationship Marketing aims to find out the influence of The Influence of Communication Quality and Conflict Management on Customer Relationship Marketing as Variable Intervening Research Location PT. Bpr Rudo Indobank in Semarang City. The population used is PT Customer. Rudo Indobank. The sample was 100 respondents. Research data comes from two sources, namely primary data and secondary data. This type of research is quantitative. Sampling using purposive random sampling techniques. The collected data is then analyzed using Structural Equation Modelling (SEM) with AMOS 24 software. The results of this research Communication Quality has a significant positive effect on Customer Relationship Marketing, Conflict Management has a significant positive effect on Customer Relationship Marketing.

Hesty Utami, Ratih; Arsika Ndriana, Rescy; Indriasari, Ika

Jurnal Ilmu Manajemen dan Akuntansi Terapan 2021 Sekolah Tinggi Ilmu Ekonomi Totalwin

This study aims to analyze the effect of financial knowledge, religiusity, financial attitudes, an financial literacy on student financial management. Respondent in this study were management students of the University PGRI Semarang with a total of 254 respondents. Data gathering process is conducted with a way of data retrieval online through the deployment of questioning. This study uses quantitative methods with data collection techniques through questionnaires. The method used in this study is multiple linear regression analysis. The result of this study indicate that there is a positive and significant influence between financial knowledge on financial management, there is a positive and significant influence between religiosity on financial management, there is a positive and significant influence between financial attitudes on financial management, and there is a positive and significant influence between financial literacy on financial management. Financial knowledge, religiosity, financial literacy effect on financial management simultaneously. Based on the result of the research that has been done, the R Square value is 0.696 or 69.6%. While the remaining 0.306 or 30.6% is influenced by other variables not examined in this study.  

Arma Rezaldy

Prospect : Jurnal Manajemen dan Akuntansi 2021 STIE Rajawali Purworejo

The aim of this research is to examine the influence of package prices and network quality on Telkomsel card customer loyalty in the Kaliglagah Village area. The sampling technique in this research uses a non-probability technique, namely the incidential sampling technique. The population of Telkomsel card users is infinite, so the number of samples in this study was calculated using the Lemeshow formula with a result of 100 respondents. The data analysis technique used in this research is the Likert scale, validity and reliability tests. Correlation coefficient test, multiple linear regression test, determination analysis, t test, and F test. The results of the multiple linear regression test calculation, the number Y = 6.105 + 0.411X1 + 0.252X2 shows that every time there is an increase in one score for the package price variable, it increases customer loyalty by 0.411, every time there is an increase in one score for the network quality variable there will be an increase in customer loyalty by 0.252. The determination test obtained a coefficient of determination of 0.559 that the customer loyalty variable can be influenced by the package price and network quality variables by 55.9%. From the t test, it can be concluded that the package price variable (X1) has a positive and significant effect on the customer loyalty variable because it has a significance of 0.000 (P> 0.05) and the tcount > ttable (4.601 > 1.984), meaning the package price variable (X1 ) has a positive and significant effect on customer loyalty (Y). The same applies to the network quality variable (X2) which has a significance of 0.000 (P> 0.05) and a value of tcount > ttable (3.086 > 1.984), so it can be concluded that the network quality variable (X2) has a positive and significant effect on consumer loyalty (Y). . Customer loyalty can be increased by providing additional facilities on the card in the form of affordable Telkomsel card prices, and maintaining stable network quality. 

Safridha Oktavia SR

Prospect : Jurnal Manajemen dan Akuntansi 2021 STIE Rajawali Purworejo

This research aims to determine the influence of the records management system on the implementation of good government at the Banyuurip District Office, Purworejo Regency. The research method used in this research is a quantitative research method with data collection techniques through observation, interviews, questionnaires, documentation and literature study. Research data was obtained from 24 respondents who were also samples in this study, all of whom were employees at the Banyuurip District office. Furthermore, the data obtained in this research was analyzed using Simple Correlation Coefficient Analysis, Simple Regression Analysis, Determination Analysis, and T Test. The results of this research show that the correlation coefficient of the records management system is in the interval 0.60-0.799, meaning the level of relationship between these variables strong. . This means that the better the records management system, the better the implementation of good governance. Based on simple linear regression calculations, the regression equation Y= 19.688 + 0.536 (X) is obtained. The result of the constant coefficient is 19.688 on the value of the records management system variable (X), so the level of implementation of good governance is 0.536. The coefficient of determination seen from R Square is 0.524, this means that the contribution of the archive management system variable (X) to the implementation of good governance variable (Y) is 52.4% while the remaining is 47.6%. The results of the t-test calculation show that the t-table value is greater than the t-count, so that the working hypothesis (Ha) which states that partially there is a positive and significant influence between the records management system variable (X) on the good governance implementation variable (Y) is accepted. , and the null hypothesis (H0) which states that partially there is no positive and significant influence between the archive management system variable (X) on the implementation of good governance variable (Y) is rejected. This shows the influence of the records management system in implementing good governance in the Banyuurip District Office, Purworejo Regency.  

Kerod Turiman

Prospect : Jurnal Manajemen dan Akuntansi 2021 STIE Rajawali Purworejo

The principles of transparency and accountability must be upheld in the management of village funds. Second, as a key in implementing the program planned by the village government and ensuring that the amount of funds is allocated properly. This researcher entitled The Effect of Government Accountability and Transparency on Village Fund Management (Case Study Turus Village, Kemiri District, Purworejo Regency. The main purpose of this research is that the researcher wants to examine more deeply about the management of the Village Fund, especially in the village of Turus.Sources of data using primary and secondary data.The population in this study is the people who live in Turus Village.The sampling technique used is the purposive sampling technique, with a total of 80 samples.Instrument testing techniques include validity and reliability tests. The data analysis technique used is the classical assumption test in the form of: 1) normality, 2) multicollinearity, 3) heteroscedasticity. Hypothesis testing using multiple linear regression analysis coefficient of determination, t test and F test. The results show that 1) the regression coefficient (β) of Accountability (X1) on the management of village funds (Y) is 0.245 with a significant value of 0.008 (p value <0.05), which means that the Accountability variable has an effect on the management of Village Funds. 2) The test results show the regression coefficient value (β) of Transparency (X2) to the management of village funds (Y) of 0.588 with a significant value of 0.000 (p value <0.05), which means that variable transparency partially affects the management of Village Funds. 3) The value of sig p is 0.00, because the value of sig. p < 0.05, it can be interpreted that there is a simultaneous influence between the accountability variable and the transparency variable on the management of village funds. then it is known that F count = 36.467 which means that the variables of accountability andtransparency simultaneously affects the management of village funds. 4) The result of the coefficient of determination shows 0.486. It can be interpreted that the transparency and transparency variables simultaneously are 48.6%, while the variables outside the measured are (100%-48.6%) = 51.4%. 

Wahid Prabowo

Prospect : Jurnal Manajemen dan Akuntansi 2021 STIE Rajawali Purworejo

The aim of this research is to find out whether there is a positive and significant influence between motivation on employee performance at UMKMBolen Pia Baledono in Purworejo Regency. The population in this research is all employees at UMKM Bolen Pia Baledono Purworejo, totaling 26 employees, while the sampling technique uses a saturated sample where all members of the population are sampled, so the total research sample is 26 employees. Data collection techniques in this research were obtained by observation, interviews, questionnaires, documentation and literature study techniques. Data regarding research variables is obtained through questionnaires or questionnaires distributed to respondents to provide responses to questions/statements in the questionnaire, then it will be analyzed using simple regression analysis, coefficient of determination, and T test. The results of simple regression are Y′ = 6.215 + 0.638X, meaning that if the work motivation value is increased by 1 point, then the size of the employee performance variable is 6.215. The results of calculating the coefficient of determination show that the R square is 43.8%, this figure means that the motivation variable contributes 43.8% to the performance variable and the remaining 56.2% of employee performance is influenced by other variables such as employee perception, employee personality, employee resources. , business leadership, and employee discipline. The results of the t test show that the t value is greater than t table or (4.324 > 2.063) and the significance level is (0.000 < 0.05), so H0 is rejected and Ha is accepted, which means there is a positive and significant influence between work motivation (X) on performance. employees (Y) at UMKM Bolen Pia Baledono Purworejo.. 

Pujo Raharjo

Prospect : Jurnal Manajemen dan Akuntansi 2021 STIE Rajawali Purworejo

The aim of this research is to find out whether there is a positive and significant influence between the quality of educational services on the satisfaction of parents at SD Muhammadiyah Kutoarjo. This research is quantitative descriptive research because the research data uses numbers to conclude the results of research conducted at SD Muhammadiyah Kutoarjo. The population of this study was all 110 parents of 6th grade students at SD Muhammadiyah Kutoarjo. The sample used was 110 parents using a saturated/census sample. This research uses data analysis methods, namely: simple correlation, simple regression, coefficient of determination, and t test. Based on research by the author, a simple regression result was finally obtained, namely Y = 7.517+ 0.669(X). The results of the calculation of the coefficient of determination show an R Square figure of 0.384 or 38.4%. This figure means that 38.4% of parent satisfaction is influenced by the service quality variable. While the remaining 61.6% is influenced by other variables outside the research such as educational quality factors, tuition fees, educational technology, costs and convenience. This research shows the results of the service quality variable are 1.982, the service quality variable is 8.205 with a sig value of 0.000 so Ha was accepted, then Hoyang stated that there was no positive and significant influence between service quality variables on the satisfaction of parents at SD Muhammadiyah Kutoarjodilak. 

Asep Sanjaya

Prospect : Jurnal Manajemen dan Akuntansi 2021 STIE Rajawali Purworejo

This research aims to determine the influence of service quality on loyalty to Asep Farm customers in Pituruh partially, the influence of satisfaction on loyalty to Asep Farm customers in Pituruh partially, and the influence of service quality and satisfaction on loyalty to Asep Farm customers in Pituruh simultaneously. The data source uses a questionnaire. The population in this study were Asep Farm customers in Pituruh. The sampling technique used is saturated sampling. The sample used was 32 people. The data analysis technique used is multiple linear regression analysis, coefficient of determination, T test and F test. The results of the t test show: a) the t value of the service quality variable is greater than t table (7.206 > 1.699) or a sig value of 0.005 (< 0.05) This means that partially there is a positive and significant influence between service quality and loyalty so that the first hypothesis is accepted; b) the t value of the satisfaction variable is greater than t table (7.606 > 1.699) or the sig value is 0.005 (< 0.05), meaning that partially there is a positive and significant influence between satisfaction and loyalty so that the second hypothesis is accepted. The results of the F test show that the F value is 253.522, which is greater than 4, and the sig value is 0.000 (< 0.05), meaning that simultaneously there is a positive and significant influence between service quality and satisfaction on loyalty so that the third hypothesis is accepted. 

Nikawati, Ni Nengah; Muryani, Ni Made Sri; I Wayan Suarjaya

Jurnal Kesehatan Medika Udayana 2021 Sekolah Tinggi Ilmu Kesehatan Kesdam IX/Udayana

Background: Anxiety is a feeling felt by respondents regarding disturbing mental tension, which as a general reaction with the inability to overcome a problem or there is no sense of security, which later leads to a physiological and psychological change. The level of family anxiety can be assessed by using a questionnaire with each respondent's characteristics and level of anxiety can be divided into several parts, namely: normal anxiety levels, mild anxiety levels, moderate anxiety levels, severe anxiety levels and panic. Objective: Knowing the description of the level of family anxiety in caring for patients with schizophrenia at the Mental Poliklinik UPTD. Rumah Sakit Jiwa Provinsi Bali and the characteristics of families caring for patients with schizophrenia based on education, age, and type of work. Methods: The research method that used in this study was descriptive research. This study used a cross sectional study, which was a study in which the subjects were evaluated only once and the measurement of each only one variable at the same time that using sampling consecutive sampling technique. The sample used was 32 people consisting of family members of hallucinations patients. Results: Based on research conducted at the Poliklinik UPTD. Rumah Sakit Jiwa Provinsi Bali toward 32 family members who was caring for patients by schizophrenia, most family members did not experience anxiety or anxiety in the normal range which was 29 family members of 32 family members and 3 families who experienced mild anxiety levels. Conclusion: That most family members who treated patients by schizophrenia at the Poliklinik UPTD. Rumah sakit Jiwa Provinsi Bali does not experience anxiety or anxiety still within normal limits. Latar Belakang: Kecemasan adalah suatu perasaan yang dirasakan oleh responden mengenai ketegangan mental yang menggelisahkan, dimana sebagai reaksi umum dengan ketidakmampuan dalam mengatasi suatu masalah atau tidak ada rasa aman, yang nantinya menimbulkan suatu perubahan fisiologis dan psikologis. Keluarga yang memiliki anggota keluarga dengan  gangguan jiwa dapat mengalami kecemasan Tingkat kecemasan keluarga dengan skizofrenia yaitu cemas ringan (80,49%) dan 8 keluarga mengalami cemas sedang (19,51%). Tujuan: Mengetahui gambaran tingkat kecemasan keluarga dalam merawat pasien dengan skizofrenia di Poliklinik Jiwa UPTD Rumah Sakit Jiwa Provinsi Bali dan karakteristik keluarga yang merawat pasien dengan skizofrenia berdasarkan pendidikan, umur, dan jenis pekerjaan. Metode: Metode penelitian yang digunakan dalam penelitian ini adalah penelitian bersifat deskriptif. Penelitian ini menggunakan penelitian cross sectional yaitu suatu penelitian dimana subjek diobsevasi hanya satu kali saja dan pengukurannya masing-masing satu variabel pada waktu yang sama yang menggunakan teknik sampling consecutive sampling. Sampel yang digunakan berjumlah 32 orang terdiri dari anggota keluarga pasien Halusinasi. Hasil: Berdasarkan penelitian yang dilakukan di Poliklinik Jiwa UPTD. Rumah Sakit Jiwa Provinsi Bali terhadap 32 anggota keluarga yang merawat pasien dengan skizofrenia, sebagian besar anggota keluarga tidak mengalami kecemasan atau kecemasan masih dalam batas normal jumlah 29 anggota keluarga dari 32 anggota keluarga dan 3 keluarga yang mengalami tingkat kecemasan ringan. Kesimpulan: Sebagian besar anggota keluarga yang merawat pasien dengan skizofrenia di Poliklinik Jiwa UPTD. Rumah Sakit Jiwa Provinsi Bali tidak mengalami kecemasan atau kecemasan masih dalam batas normal.

Fatimah Fatimah

Prospect : Jurnal Manajemen dan Akuntansi 2021 STIE Rajawali Purworejo

Health services are a form of health effort that is socio-economic in nature, meaning that it is a business that is social in nature but strives to obtain a financial surplus by managing it professionally and paying attention to economic principles. Improving quality in health services is not only oriented towards quality service processes, but also results in quality health services that are in accordance with patient wishes. Knowing the influence of internal medicine outpatient services on patient satisfaction at RSU Aisyiyah Purworejo. The type of research is quantitative. The population in this study is outpatients from the internal medicine clinic at the Aisyiyah Purworejo General Hospital in Purworejo with a population of 50 people. Data were collected using observation, interview and questionnaire techniques. Data were analyzed using Likert scale analysis techniques, multiple simple regression analysis, determination analysis, F test and t test. The results of the F test obtained F count = 9.351 with p = 0.000. Because the p-value < level of significance 0.05. then Ho is rejected and Ha is accepted. This means that there is an influence of the quality of outpatient services on patient satisfaction simultaneously. t test obtained all p-values of the independent variables below 0.05, meaning that each independent variable which includes Tangible, Reliability, Responsiveness, Emphaty and Assurance has a significant influence on outpatient satisfaction at RSU 'Aisyiyah Purworejo. The Adjusted R Square value is 0.460 , this number is called the coefficient of determination value. The determination value is 460 t, meaning that 46.0% of the patient satisfaction level can be explained by service quality which includes tangible aspects, Reliability, Responsiveness, Emphaty and Assurance 

Muriyati Rokani; Andi Akifa Sudirman; Nur Ainnun K. Uba; Sri Yulianti Amara

Jurnal Rumpun Ilmu Kesehatan 2021 Pusat Riset dan Inovasi Nasional

Nutritional status is an expression of a state of balance in the form of certain variables or the manifestation of nutrition in the form of certain variables. The purpose of this study was to determine the relationship between parenting style and the level of parents’ economic income in improving the nutritional status of toddler during the COVID-19 pandemic in Barakati Village, Batudaa District, Gorontalo Regency. The research design used an analytical survey method with a cross sectional approach. the sampling technique uses purposive sampling. The results showed that there is a relationship between parenting style and the level of parents’ economic income during the COVID-19 pandemic with the nutritional status of toddler. The conclusion is that the majority of parents apply directive parenting with a low level of parental income, but this does not make parents’ attention to child nutrition neglected so that the average nutritional status of children is normal. Suggestions from this study are that parents can provide good parenting to children and pay attention to the nutritional status of children by utilizing food ingredients that are easily available but have good nutritional content.

Hariyanti Hariyanti; Didik Hermawan

Jurnal Ilmiah Komputerisasi Akuntansi 2020 Universitas Sains dan Teknologi Komputer

The determination of cost of goods sold aims to determine the price of product sales by a company. Calculation of basic price in a company to reduce the number of losses in the company. Because often the company suffered losses due to the large cost of production does not match the product selling price. The background of this study is how the calculation of cost of goods sold on manufacturing companies and how to determine the method of selling prices of products in manufacturing companies. In collecting this research data using descriptive research with quantitative qualitative data analysis techniques. Data collection method used is method of documentation and interview method. The data collected in the form of production data, sales, raw materials and others. The method used in determining cost of goods sold is using the approach of calculation method of full costing and method of variable costing.The calculation of cost of goods sold is a method of determining the price of products that charge elements of different production costs between the method of full costing with variable costing. In 2013 - 2015 UD. Eternal Blessing using Full Costing method in getting the results of 2013 amounted to Rp. 280.573.00. Year 2014 of Rp. 236.789.00. Year 2015 of Rp. 350.931,00. Meanwhile, when using Variable Costing method in getting the results in 2013 of Rp. 233701.00. Year 2014 of Rp. 209.398.00. Year 2015 of Rp. 323.299,00. Thus in knowing that between using method of full costing with variable costing happened difference. This difference is because the full costing method imposes all production costs, whereas the variable costing method does not impose fixed overhead costs. Fixed overhead costs exclude production costs. From this research it can be concluded that UD. Kedungpring Lamongan Eternal Blessings experience ups and downs of total profits per year and this study proves that cost of goods sold should pay attention to cost issues affecting the sale price.

Suprihono Setyawan; Feti Nur Rahmawati; Budi Hartono

JURNAL ILMIAH EKONOMI DAN BISNIS 2020 LPPM Universitas Sains dan Teknologi Komputer

The purpose of this study was to determine the effect of work conflict and work stress either partially working, and the simultaneous of the employee performance at PT Herculon Carpet Semarang. This research is a descriptive quantitative study with  sample 72 employee. Data collection methods used were purposive sampling. Data were analyzed with the statistical software SPSS 25. The result of the research showed that variable of  work conflict influence significant positive for employee performance with thitung score amounted 4,261 > ttabel 1,995 and significant score 0,000 ˂ 0,05, variable of work stress influence significant positive for employee performance with thitung score amounted 3,215 >ttabel 1,995 and significant score 0,002 ˂ 0,05, then variable of work conflict and work stress simultant influence significant positive for employee performance Fhitung score amounted 22.044 > Ftabel 3,13 and significant score 0,000 ˂ 0,05. Result for koefisien determinasi (R2) amounted 0,390 or amounted 39%

Silalahi, Aliong

Kalao’s Maritime Journal, 2020 Politeknik Pelayaran Sulawesi Utara

The purpose of this study was to determine the effect of grammar mastery on the ability to write English narrative text. To determine the effect of vocabulary mastery on the ability to write English narrative text and to determine the effect of grammar and vocabulary mastery together on the ability to write English narrative text. The research method used is the survey method. A sample of 77 students was randomly selected from all private vocational high school students in Tangerang city. Data collection is done by conducting a test directly to the sample. Data analysis counduct with descriptive statistical methods, multiple linear regression analysis, statistical test with t- test and F- test. The results of the study showed: 1) There was a significant effect of mastery of grammar and mastery of vocabulary together on the ability to write English narrative text for students of private vocational schools in Tangerang city. This is evidenced by the acquisition of sig = 0.000 <0,05 and Fcount = 97,223. 2) There was a significant effect of grammar mastery on the ability to write English narrative text for students of private vocational schools in Tangerang city. This is evidenced by the acquisition of sig = 0,000 <0,05 and t-count = 4,788. Partially grammar mastery gave a contribution of 19% to the variable of the ability to write English narrative text for students of private vocational schools in Tangerang city. 3) There was a significant effect of vocabulary mastery on the ability to write English narrative text for students of private vocational schools in Tangerang city. This is evidenced by the value of sig = 0.000 <0,05 and tcount = 5,206. Partially (owned) vocabulary mastery contributed 22,5% to the variable of the ability to write English narrative text.

Tri Purwani; Ana Kadarningsih

JURNAL ILMIAH EKONOMI DAN BISNIS 2020 LPPM Universitas Sains dan Teknologi Komputer

Increasing the prosperity of owners or shareholders is one of the goals of companies that have gone public. The high prosperity will increase the market performance of companies going public. The purpose of this study is to determine the role of financial performance in improving the stock price of companies going public. The population used in this research is 65 companies in the consumer goods sector that are listed on the Indonesia Stock Exchange (IDX) for the 2017-2019 period. The sampling technique used purposive sampling method, in order to obtain a sample of 60 companies that meet the sample criteria. The data analysis method used in this research is multiple linear regression analysis, descriptive analysis, normality test, coefficient of determination, and t test. Financial performance variables are measured from three ratios, namely solvency ratios, profitability ratios, and activity ratios. The results showed that the solvency ratio and profitability ratio have a significant influence on the stock price of companies going public. The activity ratio shows that the results cannot affect the stock price of companies going public

Dendy Kurniawan; Nikhlis, Neilin

Jurnal Elektronika dan Komputer 2020 STEKOM PRESS

E-commerce competition in Indonesia makes e-commerce companies compete to develop strategies to win the competition. Customer loyalty is an important factor to lead in the competition. This research focuses on how much influence website service quality has on customer loyalty. This research is also to find out which website quality factors have the most influence on customer loyalty with customer satisfaction as a mediating factor. The factors that influence e-commerce customer loyalty are analyzed using concepts including the dimensions of service quality consisting of (physical evidence, reliability, responsiveness, assurance, empathy) and Corporate Image as the variable that influences and Customer Satisfaction as the variable that is affected. The sample in this study were 96 respondents. With the sampling method using the purposive sampling method. The results obtained that there is a positive and significant influence between the dimensions of service quality and company image on customer satisfaction.  Keywords: E-commerce website, Service Interaction Quality, Customer Satisfaction

Berliana Simanjuntak; T.C Tampubolon; Mariati Saragih

Sinov : Media Informasi Penelitian Kabupaten Semarang 2020 Badan Perencanaan Pembangunan, Riset dan Inovasi Daerah Kabupaten Semarang

This research aims to determine the influence of main duties and functions (TUPOKSI) on the work effectiveness of employees at the Siborongborong Superior Livestock and Forage Animal Breeding Center. The sample in this research is all 76 employees at the Sibarongborong BPTU-HTP Office. The data collection tools used were observation, interviews and questionnaires. To calculate the closeness of the relationship between variables using a simple correlation coefficient, the results show that TUPOKSI (X) on Work Effectiveness (Y) is 0.743 in the strong category. The Determination Coefficient obtained was 0.552% or 55.20%. This shows that the influence of TUPOKSI (X) on Work Effectiveness (Y) at the BPTU-HTP Siborongborong Office is 55.20% and the remaining 44.80% is influenced by other variables not discussed in this research. From the calculation results, through simple linear regression calculations the line equation is Y = 6.734 + 0.581 Hypothesis testing results tcount 9,552 > ttable 2,000, this means that the TUPOKSI (X) variable has a positive and significant influence on Work Effectiveness at the BPTU-HTP Siborongborong Office, so the research hypothesis is accepted.

Mudrik Mudrik; Andhi supriyadi; Dyah Palupiningtyas; Heru Yulianto; Krisna Tri Argo

JURNAL ILMIAH EKONOMI DAN BISNIS 2020 LPPM Universitas Sains dan Teknologi Komputer

This research was conducted at Patra Semarang Hotel & Convention which aims to analyze and explain the influence of leadership style and organizational culture on employee performance, and to find out which variables are most influential on tourist satisfaction.This research uses quantitative methods with 55 respondents. The validity and reliability test techniques, multiple regression analysis, hypothesis testing through the f test, t test, coefficient of determination and beta coefficient.The results showed that the level of testing was significant and positively influenced by the regression equation, Y = -0.005 X1 + 0.971 X2 and it was proven that the organizational culture variable had the most dominant influence on employee performance with a regression coefficient of 0.971. The conclusion from this study that of the two independent variables, organizational culture is a variable that has a positive effect on employee performance at Patra Semarang Hotel & Convention.