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Nanda Aulia Rahmawati; Shalfian Agung Prasetyo; Muhammad Wildan Ramadhani

WISSEN : Jurnal Ilmu Sosial dan Humaniora 2024 Asosiasi Peneliti Dan Pengajar Ilmu Sosial Indonesia

This is an analysis using development theory related to Prabowo Subianto and Gibran Rakabuming Raka's campaign in the 2024 presidential election which uses Keritis Discourse Analysis, based on a linear view of economic growth which is based on modernization theory by taking four superior work programs. Government digitalization in Indonesia is considered a solution to increase the efficiency of public services, but challenges such as uneven development and limited human resources need to be overcome. Meanwhile, the plan to move the capital city by the Jokowi government and Prabowo's support shows a commitment to infrastructure development, but requires careful planning and serious handling of social, economic and environmental impacts. The maneuvers used by Prabowo emphasize strategic infrastructure development and improving the quality of human resources, while Gibran focuses on local economic empowerment and economic independence.    

Fachruzzaman Fachruzzaman; Eddy Suranta; Danang Adi Putra; Herawansyah Herawansyah; Indah Oktari Wijayanti

Jurnal Pelayanan dan Pengabdian Masyarakat Indonesia (JPPMI) 2024 Sekolah Tinggi Ilmu Administrasi Yappi Makassar

The existence of markets plays a very important role in the economy, both at the local and national levels. Markets are not only places where sellers and buyers meet to carry out transactions, but are also centers of economic activity that influence various aspects of people's lives. Through markets, various goods and services can be bought and sold, thereby meeting people's needs and improving their quality of life. Markets also play a crucial role in determining the prices of goods and services through supply and demand mechanisms. Prices formed in the market reflect the balance between the quantity of goods available and the quantity of goods needed by consumers. This process ensures that resources are allocated efficiently and that the goods most needed by society are available at reasonable prices. It is hoped that the establishment of a Regional Public Company (Perumda) will encourage improvements in the economic sector through various strategic methods and have a broad impact. Perumda can act as a driving force for the local economy by creating new jobs, increasing regional income, and expanding the local economic base. With the operation of Perumda, various economic sectors such as trade, industry and services can develop more rapidly.

Deny Erfin; Arrozi Adhikara; Anastina Tahjoo

Jurnal Kesehatan dan Kedokteran 2024 Lembaga Pengembangan Kinerja Dosen

To produce employees who have good quality and have a professional attitude, it is necessary to carry out good management, in order to increase the company's economic resources. Previously reported by RSUP Dr. Sitanala has a leader with a leadership style where all provisions are based on the leadership's provisions, optimizing public stigma regarding leprosy-oriented services that have not reached the expected target, a lack of visits which has an impact on the remuneration system being less than optimal, performance indicator values ​​that have not reached the target, lack of Community satisfaction is still relatively high in the community satisfaction index survey. The aim of this research is to analyze the influence of leadership style and remuneration systems on improving employee performance at RSUP Dr. Sitanala Tangerang with work culture as an intervening variable. Research method the research design used was a survey with an explanatory causality approach. The population used is all employees who have the status of Civil Servants (PNS) at RSUP Dr. Sitanala, numbering 340 people. The sample in this study amounted to 183 people, the sampling technique used was accidental sampling. There is a direct and significant influence between leadership style and remuneration on work culture, there is an indirect influence of leadership style on employee performance, there is a direct influence of remuneration on employee performance, work culture directly has a significant influence on improving performance and the remuneration system has a direct influence towards improving performance without going through work culture. For hospitals, hospital leaders should always monitor each work unit both from an objective and subjective performance perspective as well as from the individual employee perspective so that they can find out directly what the obstacles, complaints and needs of individual employees are in carrying out teamwork in each work unit at once. can control the continuity of performance of each individual employee as a work culture within the team in the unit so that it is hoped that organizational goals will be achieved optimally. For other researchers: It is hoped that further research can further analyze other aspects and influences that can achieve organizational goals with a wider range of respondents. There are still many other aspects and influences that could possibly be used as research targets for development at the hospital in question.

Sonny Rumalutur; Suriano Buyung; Erna Kurniawati; Marcelino Petrus Saptono; Stefany Margareta Martono +1 more

Jurnal Pengabdian Masyarakat Nusantara (Pengabmas Nusantara) 2024 Universitas Muhammadiyah Manado

Makbon sub district is a sub district located in Makbon District, Sorong District, Southwest Papua Province. The Topographical conditions of the villages in Makbon District are mostly located in coastal areas with a total of 15 villages/sub districts. Public facilities are facilities provided for the public interest in the sense of facilities that are used for the benefit of all society in carrying out and making it easier for society to carry out their daily activities. Increasing development in villages is really needed by the community, especially to stimulate economic activities. One of the contributions of the Saint Paul Sorong Polytechnic in Papua, especially in Sorong, is providing community service. There are several things that the lecturer team can do to help the community, namely making sub district boundary moments, making street signs and making street lights for the community service in Makbon to develop facilities and human resources (HR) for the quality of life of the people in Makbon district, Sorong regency, Southwest Papua Province.

Bagas Indria Wibisono

Jurnal Ilmu Pertahanan, Politik dan Hukum Indonesia 2024 Asosiasi Peneliti dan Pengajar Ilmu Hukum Indonesia

This study aims to analyze the legal protection for notary service users based on the Consumer Protection Act (UUPK) and Islamic perspectives. Notaries, as public officials authorized to create authentic deeds, play a crucial role in providing legal certainty to the public. However, notaries' obligations to provide clear and specific legal guidance have not been fully implemented, resulting in inadequate legal protection for service users. Within the context of UUPK, consumers have the right to receive true, clear, and honest information, as well as the right to advocacy and protection. The Islamic perspective also emphasizes the importance of justice, transparency, and consumer rights protection, including the obligation of service providers to provide accurate information and avoid harmful practices. The research method used is normative juridical with statutory and conceptual approaches. Data were collected from various legal sources, books, journals, and relevant encyclopedias. The analysis indicates that notaries need to enhance transparency and the quality of legal guidance to ensure that consumer rights are well protected. n conclusion, notaries must provide specific, clear, and thorough legal guidance to achieve effective legal protection for their service users. This aligns with the objectives of UUPK and the principles of consumer protection in Islam, aiming to create benefits for society.

Sari, Triyana; Satyo, Yovian Timothy; Mashadi, Fladys Jashinta; Destra, Edwin

Jurnal Suara Pengabdian 45 2024 LPPM Universitas 17 Agustus 1945 Semarang

Temporary blood sugar is the level of glucose in the blood that measured without considering the time of the last meal, and often used to detect diabetes mellitus or impaired glucose tolerance. This community service activity aims to describe the distribution of blood sugar levels in 68 men and women of productive age at  Kalam Kudus II High School, Jakarta. This community service activity is carried out using the Plan-Do-Check-Action method. The results showed that the majority of respondents had normal fasting blood sugar levels (97.1%), with an average of 113.26 mg/dL and a median of 104 mg/dL. Lifestyle factors, nutrition, genetics, and chronic medical conditions can affect blood sugar levels at any time. Regular monitoring of blood sugar levels is essential for early detection and management of diabetes mellitus, which can prevent serious complications such as cardiovascular disease and nephropathy. Prevention strategies include a healthy diet, physical activity, patient education, and appropriate medical interventions. Comprehensive public health programs are needed to increase awareness and management of diabetes, as well as improve the quality of life of individuals affected by this disease.  

Putri Apriliani; Sonny Fransisco Siboro; Nabila Putri Untawijaya; Radiatul Adawiyah

Jurnal Relasi Publik 2024 International Forum of Researchers and Lecturers

This study set out to ascertain whether the provincial governments of West Java and DKI Jakarta will adopt a performance-oriented budgeting approach. A case study using a qualitative methodology is the research technique employed. This study makes use of secondary data that is comparative-analyzed from a variety of literary sources, including government publications, news articles, and journals. The results of this exploratory inquiry demonstrate that a full paradigm shift in the issue between legislative and executive policies that result in system change is still lacking in consistency and completeness. This is because old procedures are being used, and their size and cost requirements are unclear. What is needed is an integrated monitoring system that, with the support of regional leaders and without any sectoral ego among field agents, other areas could adopt. Then, greater budget transparency must keep pushing government organizations to use faster, higher-quality electronic procurement of products and services, or e-procurement (e-proc).

Tamaralina Karona; Hanry Anta Lesmana

International Journal of Health and Social Behavior 2024 Asosiasi Riset Ilmu Kesehatan Indonesia

Hospitals play an important role in the service system health And is institution service health Which own staff professional medical Which organized, facility take care road, give service medical, nursing And service related 24 O'clock per day, 7 day per Sunday And give service health complete to public, Good curative as well as preventive . The correlational descriptive design research method aims to understand the relationship between service quality in the department Outpatient registration and patient satisfaction level at Vina Estetika Hospital. Type study Which used is approach cross sectional . Research Research Results This implemented in Vina Aesthetic Hospital, with a total sample of 80 respondents, namely all patient Which register in registration take care road. Type study This is Descriptive correlational using cross sectional approach with sampling techniques is accidental sampling, data done in place registration take care road Vina Aesthetic Hospital with fill in format questionnaire Which has arranged previous.In study This, management data done with using SPSS ( Statistical Package For Social Science ) Then analyzed using statistical tests, namely tests Chi Square. Collection Deep Data study This data collected through a number of procedure. As for procedure Which will done in collection data that is need exists recommendation from party institution Arta Kabanjahe STIKes campus. Then submit application permission to party Vina Aesthetic Hospital For do study. After get research approval from Vina Estetika Hospital along with management, Then done study.

Dendy Iman Lesmana

Merkurius : Jurnal Riset Sistem Informasi dan Teknik Informatika 2024 Asosiasi Riset Teknik Elektro dan Informatika Indonesia

This study aims to identify the main dimensions in the e-GovQual model that are most relevant for use in evaluating e-Government services in Indonesia. The study was conducted through a systematic literature review method on ten national scientific articles published between 2018 and 2023. The articles were reviewed based on the use of e-GovQual dimensions in the context of implementing digital-based public services. The results of the analysis show five main dimensions that are most often used, namely Efficiency, Reliability, Responsiveness, Citizen Support, and Security. These findings are expected to be the basis for standardizing e-GovQual dimensions and contributing to the development of a more consistent and comprehensive digital public service quality evaluation framework.

Dewi Qurrota A’yun; Nelud Darajaatul Aliyah; Nailul Ulah Al Chumairoh Machfud; Rahayu Mardikaningsih; Masfufah Masfufah +2 more

Jurnal Pengabdian Masyarakat Terapan 2024 Lembaga Pengembangan Kinerja Dosen

Qiroah as one of the branches of tajweed science plays an important role in ensuring that every santri can read the Qur'an with tartib, correctly, and beautifully. The learning model developed in this service aims to provide santri with an understanding of the importance of tone and tartil when reading the Qur'an, using phonetic to improve the ability to control the santri's voice, and build santri confidence through reading the Qur'an in public with a good and correct tone. The research method used as the basis for this community service is Asset Based Community Development (ABCD) where TPQ students who already have an interest in reading the Qur'an can be developed to beautify the reading accompanied by tajweed science. The results of this community service inform to make some adjustments improve the quality of teaching and learning at TPQ Nurul Hidayah. The theory of phonetics and phonology can be implemented in Qiro'ah education.

Titi Purwitasari Handayani; Putri Puji Lestari; Nofita Setiorini Futri Purwanto; Siti Nurcahyani Ritonga; Ira Nufus Khaerani +1 more

Jurnal Pelaksanaan Pengabdian Bergerak bersama Masyarakat 2024 Asosiasi Riset Ilmu Kesehatan Indonesia

The nutritional status of children under the age of five is an important indicator of health, as young children are a vulnerable group to nutritional health. The growth process is very rapid, namely physical growth and psychomotor, mental and social development, so it is necessary to obtain nutrition from daily food in proper quantities and good quality. The village of Tanjung Kamuning is one of the villages that are in Tarogong Community Health Center work area in Garut district. The unrecorded problems in the village are the results of a structured weighing of the newspapers carried out by the posyandu (integrated service post) cadres that were used as reporting material for the puskesmas. Innovation tool that serves as a monitoring media and a system that acts as a container for storing and managing news data connected to the Internet for ease of access is the application "Saga Sehat." The purpose of public dedication is to improve the knowledge of caders related to the use of the application “Saga Sehat” related to growth monitoring efforts in news. Implementation methods are designation and practice of use of application “Saga Sehat.”. Activities are carried out on caders. Caders played a very active role in this activity

Ading Rahman Sukmara; Lelly Octaviany; Irma Bastaman

Journal of Management and Social Sciences (JIMAS) 2024 Sekolah Tinggi Ilmu Administrasi (STIA) Yappi Makassar

This research is motivated by the results of initial observations that the quality of public services in birth certificate services at the Population and Civil Registration Office of Ciamis Regency still needs to be improved, considering the number of people who still do not have birth certificates is still large. Supporting infrastructure for services that are less noticed. This is evidenced by the lack of respect from the government in this case is the Population and Civil Registration Office of Ciamis Regency, in relation to the facilities and infrastructure of service providers. Not infrequently when people need birth certificates, there are no forms provided by the government to print birth certificates. The low public satisfaction with government services can also be seen from the quality of population services, there are still many complaints from the public regarding the quality of services of these agencies such as making certificates is still difficult and takes a long time compared to the normal time for completion, which can be more than a day. Therefore, many people will complain of irritation with the public services they receive. The influence of the quality of public services on Public Satisfaction. needs to be followed up. The method used in this study is a quantitative descriptive research method. The results of the study show that service quality has an effect on public satisfaction, with a level of influence in the sufficient category. This shows that service quality has a positive effect on public satisfaction. With quality service, it will open up opportunities to obtain maximum public satisfaction. Facilities and infrastructure have an effect on public satisfaction, with a level of influence in the sufficient category. This shows that facilities and infrastructure have a positive effect on public satisfaction. With the existence of facilities and infrastructure that support the implementation of services, it will open up opportunities to obtain maximum public satisfaction. The quality of service and facilities and infrastructure have an effect on public satisfaction, with a level of influence in the sufficient category. This shows that the quality of service and facilities and infrastructure have a positive effect on public satisfaction. With the existence of quality service and facilities and infrastructure that support the implementation of services, it will open up opportunities to obtain maximum public satisfaction

Gilang Nur Rahman Sidik; Nurdiana Mulyantini

Jurnal Riset dan Inovasi Manajemen 2024 International Forum of Researchers and Lecturers

This research is motivated by the results of preliminary observations that there are still service programs that have not been realized according to the specified time. Most people feel that the services provided by the village head and his staff have not yet touched the real needs of the community. Lack of awareness from local village government officials in the service process. The method used is a qualitative descriptive research method. The population in this study was 8 people. The sampling technique used the total sample technique, thus the sample in this study was 8 people. The data collection technique used a questionnaire. The results of the study are as follows: The Leadership of the Head of Cikunir Village, Singaparna District, Tasikmalaya Regency in Activities So far, it has been in accordance with the main function of the leader by carrying out his leadership properly and correctly, meaning, based on the rules of the game that have been agreed upon and determined by the organization. such as the preparation of the vision and mission and goals of the organization, so that from planning to accountability is directed at the goals that have been set, becoming a motivator, decision maker, performance assessment, dynamic and catalyst for the organization, stabilizer and supervisor. The implementation of public services in Cikunir Village, Singaparna District, Tasikmalaya Regency, has been in accordance with the Decree of the Minister of Administrative and Bureaucratic Reform Number 63 of 2004 concerning Minimum Service Standards, such as in terms of transparency, accountability, conditional, participatory, equal rights, and balance of rights and obligations. The obstacles faced by the village head in improving public services in Cikunir Village, Singaparna District, Tasikmalaya Regency, are human resources, facilities and infrastructure, education and human resources skills. Efforts that have been made by the Village Head in Improving Public Services in Cikunir Village, Singaparna District, Tasikmalaya Regency, are improving the quality of human resources through education and training; adding/completing service facilities and infrastructure; and improving employee skills through on the job training.

Doni Indratno; Enas Enas; Oyon Saryono

Jurnal Riset dan Inovasi Manajemen 2024 International Forum of Researchers and Lecturers

The core value of  ASN BerAKHLAK and employer branding ASN were inaugurated by the President of the Republic of Indonesia on July 27, 2021. Core Value ASN BerAKHLAK stands for Service-Oriented, Accountable, Competent, Harmonious, Loyal, Adaptive, and Collaborative. The purpose of launching ASN Core Value is to standardize basic values for all civil servants in Indonesia so that it can become the foundation of a quality, dignified and professional ASN work culture. While ASN's employer branding "Proud to Serve the Nation" is a manifestation of the spirit in providing excellent service to the community. High dedication and professionalism are needed to foster a positive image and increase public satisfaction and trust in the existence of ASN itself. This study aims to describe, know, and describe as well as analyze and explain the stages, obstacles and solutions in the implementation of ASN's core value and employer branding in an effort to improve the performance of the state civil apparatus. The process of this implementation stage uses the theory of Lester and Stewart (Nastia, 2014: 201).  In this study, using informants as a source of information and data as well as documentation so that research results were obtained that the implementation of ASN's core value and employer branding in an effort to improve the performance of the state civil apparatus in DKPPP Banjar City had gone well. The results of the study and analysis show that the implementation of the core value and employer branding  of ASN in DKPPP Banjar City has gone well.

Regita Bintari Prameswari; Jojok Dwiridotjahjono

Jurnal Ekonomi dan Keuangan Islam 2024 Asosiasi Riset Ekonomi dan Akuntansi Indonesia

Customer Relationship Management (CRM) is a crucial strategy in strengthening relationships with customers and improving service quality. This research examines the implementation of CRM at PT PLN (Persero) UP3 West Surabaya, which aims to improve the efficiency of collecting and analyzing customer data through the use of application technology and websites. By understanding customer characteristics, behavior, and needs through effective profiling, PT PLN (Persero) UP3 West Surabaya can develop a more personalized and responsive CRM strategy, and improve ongoing interaction with customers. This research uses observation method and qualitative approach with literature review method to examine CRM implementation at PT PLN (Persero) UP3 West Surabaya. The results showed that the use of a customer profiling database can help PT PLN in creating a better customer experience and increasing customer loyalty. Successful CRM implementation requires careful planning, adequate technology, and support from all parties in the organization.

Amanda Aulia; Ramadhani Fitri; Mhd Furqon

MARHALADO: Jurnal Pengabdian kepada Masyarakat 2024 PT. Arsil Reka Engineering

This community service activity aims to increase public understanding of how to reduce the impact of noise and carbon emissions from motor vehicles. Noise and carbon emissions from motor vehicles are environmental problems that are increasing along with the growth in the number of vehicles in urban and rural areas. These impacts not only affect air quality, but also the physical and psychological health of the community. This community service activity aims to empower the community in reducing the impact of noise and carbon emissions from motor vehicles through education, training, and concrete actions based on community participation. The implementation methods include socialization of the impacts of noise and emissions, training on environmentally friendly vehicle maintenance, and campaigns promoting the use of alternative modes of transportation such as bicycles, walking, or public transportation. The results of the activity showed an increase in community knowledge and awareness of environmental issues and the formation of self-help groups that play an active role in campaigning for environmentally friendly behavior. With this program, the community is able to contribute to reducing noise and air pollution, while supporting the creation of a healthier and more sustainable environment.

Fawaid Asad; Yusuf Hariyoko

Mandub: Jurnal Politik, Sosial, Hukum dan Humaniora 2024 STAI YPIQ BAUBAU, SULAWESI TENGGARA

Community Service in English means community service, which is an activity of helping the community in the form of several activities without expecting any form of reward. Community service is one of the pillars of the Tri Dharma of Higher Education, namely: education, research and community service. Universities not only carry out education for their students, but also carry out research and develop innovation, as well as preserve and develop superior knowledge that is beneficial to society. Data collection on marriages that have not been registered is a problem that is often faced in managing population data in many sub-districts. This article discusses the proposed solution through the development of the Kalimasada application to improve the quality of population data in Kedungdoro Village. The service method used involves the process of data collection, needs analysis, application development, and user training. The approach used is the use of mobile application-based information technology to facilitate the process of collecting data on unregistered marriages. The Kalimasada application is designed with an intuitive and easy-to-use interface, allowing sub-district officials to quickly record data on unregistered marriages. In addition, this application is equipped with an automatic data validation feature to reduce input errors and increase data accuracy. During the service process, training was conducted for the community about the importance of reporting unregistered marriages to subdistrict officers via the Kalimasada application. The results of implementing the Kalimasada application show a significant increase in data collection on unregistered marriages in Kedungdoro Village. With this application, the data collection process becomes more efficient and accurate, producing more valid and reliable data. Apart from that, public participation in reporting unregistered marriages has also increased, so that the data collected becomes more complete. In conclusion, developing the Kalimasada application is an effective solution for improving the quality of population data in Kedungdoro Village. The use of information technology in public administration can help speed up the data collection process and increase data accuracy. The next step is to expand the implementation of this application to other sub-districts and continue to carry out monitoring and evaluation to ensure its sustainability and effectiveness in the long term.

Sefty Maharani Devi; Muhammad Roisul Basyar

Birokrasi: JURNAL ILMU HUKUM DAN TATA NEGARA 2024 Sekolah Tinggi Ilmu Administrasi (STIA) Yappi Makassar

The performance accountability evaluation (SAKIP) is crucial for assessing the success and shortcomings of government institutions in fulfilling their tasks and functions. This study evaluates the SAKIP implementation in the Regional Public Hospital (RSUD) Dr. Mohamad Soewandhie in Surabaya City. Through qualitative research methods, the study examines the planning, measurement, reporting, and internal performance accountability evaluation. The findings reveal that RSUD Dr. Mohamad Soewandhie demonstrates a high level of performance accountability, scoring an overall rating of 92.20 out of 100, categorized as "very satisfactory." Factors influencing its performance accountability include internal elements such as planning quality, performance measurement, and internal evaluation, as well as external factors like government regulations, external oversight, and societal expectations. The implications suggest areas for improvement and reinforcement of the hospital's performance accountability, contributing to better healthcare service delivery and transparency.

Novi Ramadani; Sintya Dwi Febrianti; Ichsan Fauzi Rachman

Jurnal Riset Ilmu Pendidikan, Bahasa dan Budaya 2024 Asosiasi Periset Bahasa Sastra Indonesia

Increasing digital literacy is the key to achieving the Sustainable Development Goals (SDGs), especially goal 17, namely partnerships to achieve the goals. It is hoped that government initiatives that provide facilities to increase partnerships and public awareness of digital literacy can increase the availability of information and provide equal opportunities for progress in the social, economic and environmental fields. This research uses literature review methods and content analysis. The results of this research state that the initiatives taken by the government to advance digital literacy have improved public service standards, especially in the fields of health, education and public services. The Indonesian government has fully supported the fulfillment of the Sustainable Development Goals (SDGs) by increasing public awareness and expertise in digital technology through various projects and programs. This program aims to increase community access and expertise in digital technology through training, creation of digital infrastructure, and public-private partnerships. This will significantly improve the quality of life of the community and participate in long-term development.

Ima Nur Rosyida; Yusuf Hariyoko

Jurnal Ilmu Pendidikan, Bahasa, Sastra dan Budaya 2024 Asosiasi Periset Bahasa Sastra Indonesia

E-Government and Digital Governance serve as crucial foundations in the transformation of public services, leveraging information and communication technology. The primary focus is to provide easy and efficient access for the community. Through innovations such as the "Jemput Bola Administrasi Kependudukan" (Administration Retrieval Initiative) within the Kalimasada program, the Surabaya city government expedites administrative processes by utilizing the Klampid New Generation (KNG) website. This research aims to optimize this innovation in the Wonorejo Rungkut sub-district of Surabaya. Standards of public service regulated by laws serve as benchmarks for enhancing service quality, covering procedures, processing time, costs, service offerings, infrastructure, and staff competencies. The research findings indicate that service procedures run smoothly, processing times are relatively fast, services are provided free of charge, service offerings include various citizenship documents, and infrastructure is adequate. This innovation reflects the integration of technology into governance, accelerating and streamlining public administration processes.