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Erlita Nazla Pangestika; Gallis Nawang Ginusti

Journal of Creative Student Research 2023 Pusat Riset dan Inovasi Nasional

The Office of the Airport Authority Region III is one of the government agencies that provide public services to the public, namely airport PAS services, therefore the Office of the Airport Authority Region III participates in the government program to build a good and clean government by designing the construction of an integrity zone towards a Serving Free Bureaucratic Area (WBBM) to improve the quality of its services. The purpose of this research is to determine the effectiveness of the WBBM predicate and the supporting and inhibiting factors in improving the quality of airport PAS services at the Office of the Airport Authority Region III. The research method used is mixed methods, which means combining quantitative and qualitative research simultaneously with the chosen strategy, namely sequential explanatory. The data sources obtained are primary and secondary data with the data collection techniques used are interviews, documentation, and direct observation at the Region III Airport Authority Office. The results of this study indicate that the WBBM predicate is effective in improving the quality of airport PAS services as evidenced by the SKM results which continue to increase from 2020 to 2022 and changes in the airport PAS service system to online services. Factors that support the improvement of the quality of airport PAS services are the six areas of change in WBBM and the existence of inhibiting factors, namely websites that have not been properly managed, human resources that have not provided excellent service, and lack of work ethic in providing services

Mia Kusmiati; Andi Ningrat

Journal of New Trends in Sciences 2023 CV. Aksara Global Akademia

The concept of the smart city has emerged as a strategic response to rapid urbanization, increasing population density, and escalating environmental degradation. It is designed to create more efficient urban management through the integration of information and communication technologies, with the primary goal of enhancing public services, optimizing resource use, and improving citizens’ quality of life. One of its most significant promises is its potential to mitigate ecological challenges, particularly in monitoring and reducing air pollution levels. This study aims to analyze the impact of smart city implementation on urban ecology and quality of life, focusing on air quality as a key indicator. A quantitative comparative approach was applied, using both primary data from air quality measurements PM2.5, CO₂, NO₂, and AQI and secondary data from government reports, environmental agencies, and academic publications. The research was conducted in five major Asian cities recognized for adopting smart city initiatives. The results reveal varied outcomes: Tokyo and Kuala Lumpur demonstrated substantial improvements in air quality and livability, while Beijing and New Delhi continued to struggle with severe pollution. Jakarta showed partial progress, though improvements remain limited. These findings indicate that while technology is critical, it alone does not ensure ecological sustainability. Effective governance, public participation, and context-based strategies are equally crucial. This study highlights the need for smart city policies to prioritize ecological resilience and human well-being as central elements of sustainable urban development.

Antonius Aditya Pratama

JURNAL HUKUM, POLITIK DAN ILMU SOSIAL 2023 Pusat Riset dan Inovasi Nasional

Law Number 35 of 2009 concerning Narcotics has regulated the opportunities for medical rehabilitation and social rehabilitation for addicts and victims of narcotics abuse, as described in Article 54, Article 55, Article 103 and Article 127 Paragraphs (1), (2) and (3). In addition, it is also regulated in Articles 13-14 of Government Regulation Number 25 of 2011 concerning the Implementation of Compulsory Reporting of Narcotics Addicts and also the Circular Letter of the Supreme Court (SEMA) Number 4 of 2010 concerning Placement of Abuse, Victims of Abuse and Narcotics Addicts into Medical Rehabilitation and Rehabilitation Institutions. Social. The problems studied in this paper are how to regulate the implementation of rehabilitation for narcotics addicts based on the judge's decision and how the role of the competent agency in the implementation of rehabilitation for narcotics addicts is based on the judge's decision. Provisions for rehabilitation for narcotics abusers are regulated in Law No. 35 of 2009, it is stated in Article 54 that Narcotics Addicts and Narcotics Victims are required to undergo medical and social rehabilitation. This is clarified in Article 3 paragraph (1) of the Regulation of the Head of the National Narcotics Agency Number 11 of 2014 concerning Procedures for Handling Narcotics Addicts and/or Defendants of Narcotics Addicts and Victims of Narcotics Abusers in Rehabilitation Institutions (BNN Regulation 11/2014) which stipulates that Narcotics Addicts and Victims of narcotics abusers who are without rights and against the law as suspects and/or defendants in narcotics abuse who are undergoing the process of investigation, prosecution, and trial in court are given treatment, care and recovery in rehabilitation institutions. At the time the judge decides on rehabilitation, the judge will determine whether the person concerned (in this case the Narcotics Addict) undergoes rehabilitation or not based on whether or not the crime committed is proven. This is regulated as in Article 103 of Law no. 35 of 2009 concerning Narcotics. The Role of Agencies in the Rehabilitation of Narcotics Addicts in the Law of the Republic of Indonesia Number 35 of 2009 concerning Narcotics as a non-penal effort of the National Narcotics Agency is the implementation of mandatory reporting of Narcotics addicts, Recipient institutions must report (IPWL) Narcotics addicts, Medical rehabilitation, Social rehabilitation  

Kafi Rijal; Insyirah Munawwar

Jurnal Teknik dan Teknologi Indonesia (JTTI) 2023 PT. Arsil Reka Engineering

In an agency that has not used an Information System, usually the preparation of the report is often not on time and the presentation of the report often experiences errors in recording the nominal amount of the transaction. Fulfillment of the information needs of the management at a certain time cannot be fulfilled because the data is still in the form of a lot of paper archives, so that in searching for the data it is difficult, therefore agencies can experience delays in providing transaction report data to superiors. An agency must use a lot of computers as a means of supporting the office. In order to assist in maximizing management performance in matters of financial reporting. In this case agencies can take advantage of several applications that can be used, one of which is an Information System that can assist in recording financial transactions. Information systems that must be able to include a series of collections - a collection of reports on cash source activities and a summary of receipts, cash disbursements for a certain period to present information on the use of cash with the aim of reporting to internal parties as a basis for making decisions about plans for the future.

Sri Hastuti; Kundharu Saddhono; Budhi Setiawan; Muhammad Rohmadi; Raheni Suhita +1 more

Karunia: Jurnal Hasil Pengabdian Masyarakat Indonesia 2023 Fakultas Teknik Universitas Maritim AMNI Semarang

The enactment of Law No. 24 of 2009 concerning Flags, Languages and State Symbols and the National Anthem which is confirmed by PP No. 57 of 2014, Minister of Education and Culture Regulation No. 42 of 2018, and SK No. 0424/I/BS.00.01/2022, of course, must be obeyed by all Indonesian citizens. Governance of correspondence in government agencies is one that is regulated in the law, in particular Article 33 paragraph 1 which reads "Indonesian must be used in official communication in government and private work environments". Meanwhile, linguistic problems, such as spelling errors, word choice errors, sentence meaning errors, sentence composition errors, are rarely considered. There are many versions of letters sent by government agencies, especially at the village/kelurahan level. There are many variations and there is no standard one related to this correspondence because government officials do not yet have standard guidelines. There are so many mistakes made by government officials in making official letters. The target group for this community service is the sub-district in Donorojo Village, Mertoyudan District, Magelang Regency, Central Java Province which consists of 12 hamlets. This community service program will be carried out in three stages, namely planning, implementation, and evaluation. The implementation of the program is planned to last 6 months starting in mid-2023. This implementation begins with planning, implementation, and ends with evaluation.  

Maysanda Rahmanisa Zahra; Khalisha Nasywa Permana; Yazid An Naufal; Savero Pramudika Arya Wibowo

Jurnal Relasi Publik 2023 International Forum of Researchers and Lecturers

State institutions have an important role in eradicating corruption. There are several state agencies that have a major role in eradicating corruption, one of which is the Corruption Eradication Commission (KPK). The KPK is an independent institution, namely the agency responsible for eradicating corruption. The existence of the KPK in fighting corruption is very important. However, it is necessary to improve the performance of these institutions so that the eradication of corruption can run more smoothly. Political support, good coordination, and adequate resource allocation must be a priority in efforts to eradicate corruption. In this article we will discuss the duties and powers of the KPK state institution in eradicating corruption, the challenges encountered in eradicating corruption in Indonesia, the strengths between state institutions and the KPK, efforts to strengthen the credibility of the KPK in eradicating corruption in Indonesia and, the impact of corruption eradication efforts by the agency. the state towards increasing the integrity and public trust in the government and state institutions in Indonesia. This article is an article using library research methods (library research).

Ahya Nurdin; Dety Mulyanti

Transformasi: Journal of Economics and Business Management 2023 Universitas 17 Agustus 1945 Semarang

Education and training have a strategic role in improving the quality of human resources, namely civil servants who are professional both in terms of competence, attitude and expected behavior in accordance with their respective duties and roles. The objectives of education and training have an influence on employee performance, this can be seen from the objectives of the training which are in line with performance measurement indicators. The purpose of this theoretical review is to find out how the functions and roles of education and training affect the improvement of employee performance skills in companies. The method used is a theoretical review by analyzing and comparing existing theories. The results of this theoretical review are in carrying out the roles and functions of education and training to improve employee performance skills by increasing human resources, advancing science and technology, and increasing the quality development of company quality. It can be concluded that the role and function of education and training is an activity of a company that intends to be able to improve and develop attitudes, behavior, skills and knowledge of employees in accordance with the wishes of the company in improving employee performance. For agencies or companies, it is also necessary to encourage the development of the basic capabilities of existing employees. The education and training carried out by the company is beneficial for the company, employees, and improves performance and performance in good quality.

Joshua Hans Moan Lumban Tobing; Mansur Tanjung; Yusi Tri Utari Panggabean

JURNAL EKONOMI BISNIS DAN MANAJEMEN (JISE) 2023 CV. ALIM'SPUBLISHING

One of the goals of providing financial incentives is to encourage employees to have high performance. Besides that, individual characteristics make a difference when they are given assignments. But in reality the performance shown by employees is less than optimal. The purpose of this study was to find out whether financial incentives and individual characteristics jointly influence the performance of employees at the Central Tapanuli District Licensing Service. The hypothesis that the author proposes is that financial incentives and individual characteristics jointly influence the performance of employees at the Licensing Service of Tapanuli Tenga Regency. The population is 34 people and used as a sample. The results of the study found that financial incentives and individual characteristics simultaneously had a positive effect on employee performance at the Central Tapanuli District Licensing Service, where Fcount (44.747) > Ftable (3.13) Partially the financial incentive variable had the most dominant effect on employee performance, where the t-value count 4.056 > ttable value 2.004 Partially individual characteristic variables have a positive and significant effect on employee performance, where the t-count value is 2.823 > ttable value 2.004 (2.823 > 2.004) 55.4% employee performance can be influenced by financial incentives and individual characteristics. It is recommended that agencies need to pay attention to employees, especially THL, by providing financial incentives, not just employees with civil servant status, because the service wheels for the community serve more THL

Hanifah Septika

Jurnal Manajemen Pariwisata dan Perhotelan 2023 International Forum of Researchers and Lecturers

This study aims to determine the extent to which FaveHotel PGC Cililitan, in creating and enforcing work discipline for employees and agencies, in addition to knowing what steps need to be taken by FaveHotel PGC Cililitan in enforcing work discipline. In this case the researcher used a research design using a qualitative approach method with a purposive sampling technique. And data analysis methods using data reduction, data presentation, drawing conclusions and verification.

Becdivanto Trianjas Hutomo Aji; Reni Yendrawati

Jurnal Akuntan Publik 2023 International Forum of Researchers and Lecturers

Society demands public sector organizations to be able to manage public services and provide them in an accountable, participative and transparent manner. SAKTI or Institutional Level Financial Application System is an application that is used as a means of work units in supporting the implementation of SPAN to carry out financial management which includes the planning stages to budget accountability. The purpose of this research is to observe how SAKTI works and to analyze the system, with the implications of whether it provides convenience in the performance of work units of government agencies. This type of research is descriptive qualitative and the method for collecting data used is direct observation with field research and library research, and the information will be filtered through descriptive analysis methods. The research results that have been achieved are that SAKTI is a new effectiveness. The advantage of using SAKTI is that it has an open platform, so it can be accessed anywhere and anytime, and provides efficient integration. Weaknesses in the use of SAKTI is the user's understanding in technical operations, so it requires sufficient training and another deficiency is the internal control of the organization. The conclusion of this research is that in the era of technology that pressures society for optimal and in-depth digital understanding. Suggestions by the author are to integrate a digital concept in the work system of the work unit, more understanding is needed so that it does not become an obstacle.

Ilham Raka Guntara; Tantri Puspita Yazid; Rumyeni Rumyeni

Public Service And Governance Journal 2023 Universitas 17 Agustus 1945 Semarang

Child-worthy cities are the first terms introduced by the ministry of women's empowerment state in 2005 through a suitable city policy for children. In policy, it explains that the kla is the district/city government's effort to accelerate the implementation of the convention on the rights of the child (CRC) from legal frameworks in definitions, development and interventions, such as appropriate policies, institutions, and programs for children. Kla is kabupten/city has a child-based development system through integration of commitments and government resources, business communities and comprehensive policies planned and sustainable, programs and activities to fulfill the child's rights. On the kla administration, the kampar district also involves local government agencies and communities. The study USES qualitative methods, the data-gathering techniques used in this research interviews, observation, and documentation. As for the subject of the informant, who has been selected using this type of information, the research of 11 informals. that is, the kasubag child protection, the children's forum, the kampar children's ambassador, 4 parents, 2 school students, 3 teachers.

Zainudin Hasan; Intan Annisa; Aulia Rizky Hafizha; Anis Nurhalizah

Jurnal Hukum dan Sosial Politik 2023 International Forum of Researchers and Lecturers

A connection or contact in which a kid is exploited as a sexual object for the gratification of an adult's sexual wants, such as a parent, sibling, or stranger, constitutes sexual violence against children. Children must be safeguarded from violence and prejudice while living, growing, developing, and participating in society to the fullest extent feasible, in accordance with human dignity and values. This study's focus is, thus, on ending child abuse in the Indonesian city of Bandar Lampung. The Bandar Lampung Police Women and Children Protection Unit's (PPA Unit) preventative efforts include community outreach and counseling on child protection, school-based preventative socialization and legal education on sexual violence crimes, and training and education on sexual and reproductive health rights as a required course, CCTV facilities and emergency management buttons, violence prevention teams specifically for sexual violence and standard operating procedures for prevention and competency tests and exploration activities against sexual violence and collaboration with agencies -Agency related to child protection.

Viola Desri Alisha; Febryandhie Ananda

Student Scientific Creativity Journal 2023 Pusat Riset dan Inovasi Nasional

Bond ratings are character symbols given by rating agencies to indicate the risk of a bond. This study aims to determine the effect of Leverage using debt to equity ratio (DER) calculations, Profitability using Return on Assets (ROA) calculations on Bond Ratings using calculations according to Bond Rating Interpretations in Financial Services Companies in the Banking Sector at PT. Pefindo for the 2017 – 2021 period used a purposive sampling technique to obtain 6 companies in a period of 5 years so that 30 samples were observed. The data analysis method used in this study is the panel data regression model. Based on the results of hypothesis testing, that Leverage has a negative effect and Profitability has no effect on Bond Ratings.

Rocky Fransiskus Budiman; Dety Mulyanti

DIAGNOSA: Jurnal Ilmu Kesehatan dan Keperawatan 2023 International Forum of Researchers and Lecturers

The hospital also has the main task of providing complete individual health services with efforts to heal, recover, improve, prevent, referral services, research and development and community service. The purpose of writing this scientific article is to find out and review theoretically from various literature and strategies to improve patient satisfaction and quality of service in hospitals. The method used is a theoretical study by analyzing and comparing existing theories. The results of this theoretical study, namely the strategies carried out by increasing human resources, the speed of staff response, and satisfaction can be identified by comparing the expectations and experiences of the performance of health service providers. By doing this strategy can provide a desire of patient hope. It was concluded that strategies to increase patient satisfaction and health quality can realize patient expectations arising from the actions of health workers as the performance of health services and during a good treatment process. In the strategy carried out the patient will evaluate and assess the product or service quality that has been received. Hospital agencies also need to improve service quality strategies to realize patient expectations. Patient satisfaction in assessing quality or good service, and is an important measurement that is fundamental to the quality of service. This is also because by providing information on the success of quality service providers, the values ​​and expectations of patients will increase.

Giska Dianvayani; Dety Mulyanti

DIAGNOSA: Jurnal Ilmu Kesehatan dan Keperawatan 2023 International Forum of Researchers and Lecturers

Strategic management has a very important role and needs to be implemented in improving the accreditation status of the hospital. The strategy that has been made must be implemented properly in order to ensure development and sustainability. This strategy must be applicable to all hospital parties in order to improve service quality and accreditation status. The purpose of writing this scientific article is to find out and review from a theoretical point of view various literatures. The method used is a theoretical study by analyzing and comparing existing theories. The results of this theoretical study are the function of strategic management in improving accreditation status by carrying out procedures so that it can assist hospitals in making better plans with a more logical, rational and systematic approach for each option that will be found by forming a plan. It can be concluded that in improving the quality of health, strategic management is also needed to improve services. With accreditation strategic management, the hospital becomes the object of focus or a process of assessing and determining the eligibility of the hospital according to service standards set by an independent accreditation agency. So that it can improve the image and trust of patients in choosing health care facilities. For hospitals strategic management is very important and needs to be done optimally to support the improvement of accreditation status. So agencies improve infrastructure facilities, adequate human resources and supporting facilities.

Arief Fahmi Lubis

Jurnal Hukum dan Sosial Politik 2023 International Forum of Researchers and Lecturers

Human rights protect individuals, groups, or property. The nation or state officials as part of the country have an international obligation to protect the community and their property, where international human rights standards are established and developed in various international forums. This study aims to provide a critical review of the Convention related to Human Rights which guarantees the right of everyone to be treated equally before the law regardless of race, color, origin, and ethnicity, which also forms the Committee on the Elimination of Racial Discrimination to supervise its implementation. This qualitative research used a descriptive approach to collect data systematically, factually, and quickly in accordance with the description when conducting research. The results of this study showed that the principles of human rights guide law enforcement in prosecuting criminals. These principles emphasize the importance of supervision (including clarity in the chain of command) of law enforcement agencies. These principles also explain in detail the guarantee of the right to life fulfillment.

Lathiva Gusna Diva; Elsa Meirina

Jurnal Kendali Akuntansi 2023 International Forum of Researchers and Lecturers

This study aims to explain the influece of informatiomof characteristics and accounting information systems on managerial performance in goverment agencies is the aim of the research. Determination of the  sample using the total population sampling method in this study were structural officials and staff at the west sumatera research and development agency and the sample used in this study was as many as 31 respondents. Based on research result that there is an influence of information on characteristics on managerial performance the work of managers of geverments agencies and there is influence of accouting informatios systems on the managerial performance of agencies.

Yokki Kurnia Perdana; Dhani Akbar; Ryan Anggria Pratama

Doktrin: Jurnal Dunia Ilmu Hukum dan Politik 2023 International Forum of Researchers and Lecturers

Poverty is one of the major issues currently being faced by the Indonesian nation. The problem of poverty will never end if traced from the root of the problem. Poverty is not only an interesting issue to be discussed at the national level, but at the regional level itself, the poverty of this community seems to spread throughout the country, for example in Tanjungpinang City, where the poverty rate is high, even though Tanjungpinang City is the provincial capital. Various efforts and efforts have been made by related parties to reduce the poverty rate, but what is happening in the field is that the poverty rate is actually increasing. Starting from BLT assistance, PKH to BPNT, the local government has launched it in collaboration with related agencies, namely the Social Service. In this study, the researchers wanted to examine one of the aids, namely Non-Cash Food Assistance (BPNT), which is routinely carried out from 2018-present. Researchers want to know more about how this assistance is implemented, starting from the weaknesses to the advantages that arise from this assistance and what the consequences are for the poverty rate. Talking about the poverty rate cannot be separated from sustainable development or often referred to as the SDGs, where the first point of the SDGs is No Poverty (Without Poverty) whose target must be achieved by 2030. This study used a qualitative descriptive method, with 7 (seven) informants. In this study the techniques used were interviews and documentation. The theory used in this study uses the theory of Van Metter and Van Horn. The results of the study found that the implementation of the poverty alleviation policy through BPNT was quite good, but it is undeniable that there are still deficiencies that must be addressed, especially in determining the beneficiaries who receive this assistance, which often occurs miscommunication or mis-data between events that actually occur in the field. data received by related parties. Not only that, in the last few months the distribution has been changed from a system of buying food to cash which is disbursed directly through an ATM, of course this is a decision that must be reviewed again from the original purpose of this policy.

Eef Rokhmansyah

Student Scientific Creativity Journal 2023 Pusat Riset dan Inovasi Nasional

  This article analyzes the interpretations and metaphors on the lyric of Iwan Fals song. This research was also conducted using the hermeneutic  approach which showed that is  was descriptive. There are also metaphors used in the "Tikus-tikus Kantor" song such as mice, cats and shrimp. One of the interesting thing is that the lyrics of this song are not expressed clearly but uses figure of speech. Research has shown that the song is about public criticism of corruption by government officials and law enforcement agencies.    

Farkhan Himie

Jurnal MIMBAR ADMINISTRASI 2023 Universitas 17 Agustus 1945

Improving public services becomes an inevitability for government agencies as public service organizers. No exception for Tirta Moedal Drinking Water Perumda Semarang City, as a Regional Owned Enterprise (BUMD) is also inseparable from the demands of improving the quality of service to customers. Customer service innovation is a response to service problems that do not satisfy the community as customers. Customer dissatisfaction with customer complaints, information services and new connect services is very dominant for customer complaints. The Community Satisfaction Index (IKM) is one of the indicators of accountability for service performance in the public sector that cannot be ignored. The Community Satisfaction Index is an evaluation of the community as a customer for the performance of services provided to the community as customers that should be the basis for each service provider institution to make adjustments to customer expectations and service innovation. The rapid development of information technology also increases public awareness of its right to good service.