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Angga Alfianto; Moh Taufan Nugroho

Jurnal Manuhara : Pusat Penelitian Ilmu Manajemen dan Bisnis 2024 Asosiasi Riset Ilmu Manajemen Kewirausahaan dan Bisnis Indonesia

Employee competency development is a key aspect in increasing performance productivity within the State Civil Service Agency (BKN). This research aims to identify the influence of competency development on employee performance productivity at BKN. The research method used is a survey and data analysis using linear regression techniques. This research was carried out in 2024, with the research locus at the Deputy for Supervision and Control of BKN. The research sample consisted of employees involved in the competency development program at BKN. The independent variable is competence, while the dependent variable is employee performance productivity. The results of the analysis show that there is a significant positive relationship between competency development and employee performance productivity. It is known that the coefficient of determination or R²  value is 57,1%. This figure means that the competency variable (X1) has an effect on the work productivity variable (Y) by 57.1%. Meanwhile, the remainder (100% - 57.1% = 42.9%) is influenced by other variables outside this equation or variables that were not studied. These findings highlight the importance of investing in competency development as a strategy to increase employee performance productivity at BKN. Managerial implications and policy recommendations are presented to support efforts to develop human resources and increase BKN organizational efficiency. This research provides an important contribution in understanding the dynamics of the relationship between competency and employee performance productivity in the government context.

Juniarti; Putri Pradini

Jurnal Pengabdian Masyarakat Nian Tana 2024 Fakultas Ekonomi & Bisnis, Universitas Nusa Nipa

The purpose of this community service is to increase understanding of supervision, leadership and compensation on employee work discipline in the community in Medan Denai sub-district. The specific target in this community service is that the people of Medan Denai sub-district know what supervision, leadership and compensation are that affect work discipline. The materials presented in this community service are: what is supervision, leadership, and compensation. The relationship will affect employee work discipline in Medan Denai sub-district so that the community gets a solution in improving supervision, leadership, and compensation. From this community service, the results show that the Medan Denai sub-district community has known and understood the importance of supervision, leadership, and compensation to employees so that the community is able to improve work discipline and better work performance.

Nurifi Nurifi; Elisabeth Endang Prakosawati

Jurnal Manajemen Bisnis Digital Terkini 2024 Asosiasi Riset Ilmu Manajemen Kewirausahaan dan Bisnis Indonesia

Air transportation is the primary choice due to its speed, safety, and comfort. Airports are places where aircraft land and take off and conduct various activities related to passengers and cargo, categorized into domestic and international. The Apron Movement Control (AMC) unit at PT Angkasa Pura I oversees movements in the apron area and provides services to airport users. Strict supervision is required to maintain safety and discipline on the apron. However, observations at the AMC at Sultan Hasanuddin International Airport in Makassar show a lack of discipline among staff, such as oil spills on the apron, which pose a safety hazard. This research aims to understand the role of AMC in enforcing employee discipline and the challenges faced at Sultan Hasanuddin International Airport in Makassar. This research employs a qualitative approach to understand the phenomena in the Apron Movement Control unit at PT Angkasa Pura I, Sultan Hasanuddin International Airport in Makassar, from June 1 to July 31, 2024. Primary data were collected through interviews and direct observations, while secondary data were obtained from company documents and literature studies. Data analysis involves reduction, presentation, and conclusion drawing, with data validity tested through source, technique, and time triangulation. Research steps include interviews, observations, data analysis, and conclusion drawing.The results show that the Apron Movement Control (AMC) unit at Sultan Hasanuddin International Airport in Makassar plays a crucial role in maintaining security, order, and discipline on the apron. They control the movements of aircraft, vehicles, and personnel and ensure operations follow safety procedures. AMC also acts as disciplinarian and educator through regular training. However, they face challenges such as a lack of employee understanding of procedures, limited communication equipment, communication challenges due to noise, and high operational pressure. To overcome these challenges, AMC needs to strengthen training, improve communication and coordination, enhance facilities, and increase employee welfare. These measures are expected to improve AMC's performance and instill a strong work discipline culture, making them the front line in maintaining airport security and operational efficiency.    

Putri Theresia; Agitha Amelia Tambunan; Kellyna Najwa Julyanti; Keisya Vania Putri Satuhu; Ivan Dermawan

Lembaga Pengembangan Kinerja Dosen 2024 Lembaga Pengembangan Kinerja Dosen

This research is motivated by challenges in monitoring and developing public services in the Malang Regional Government which require an integrated approach. Investments in human resource development and information technology are needed to increase the efficiency and effectiveness of supervision. Increasing the budget for guidance and supervision, strengthening the independence of supervisory institutions, and utilizing information technology are considered solutions to improve the quality of public services. The research method used in this research is a qualitative method with a literature study approach. This approach was chosen because it allows researchers to explore and understand the phenomenon of coaching and supervision in the context of public services through analysis of various relevant sources of information. The qualitative method focuses on an in-depth understanding of the existing context, processes and dynamics, making it suitable for studying the role of coaching and supervision in improving the quality of public services in the Malang Regional Government. Literature study as part of this qualitative method involves collecting and analyzing data from various sources such as books, academic journals, official government reports, and related policy documents. The research results show that guidance and supervision in the Malang Regional Government has an important role in improving the quality of public services. Coaching is carried out to increase the capacity and performance of state civil servants, while supervision aims to ensure employee compliance with applicable regulations. The main challenges faced are limited human and technological resources. Suggested solutions include investing in human resource development, increasing the budget for guidance and supervision, strengthening the independence of supervisory institutions, and utilizing information technology to increase the efficiency and effectiveness of supervision.

Moh. Elang Virgiawan; Yuniar Istiyani

Kajian ilmu Hukum, Sosial dan Administrasi Negara 2024 Lembaga Pengembangan Kinerja Dosen

Passport services at the Class 1 Non TPI Immigration Office in Pemalang, Central Java are oriented towards public satisfaction by not abandoning the principles of excellent service, which include: simplicity, clarity, certainty of time, accuracy, security, responsibility, completeness of facilities and infrastructure, convenience access, discipline, politeness and friendliness, as well as comfort. As well as having standards, namely: legal basis, requirements, systems, mechanisms, procedures, settlement period, costs/tariffs, service products, facilities and infrastructure, implementing competence, internal supervision, complaint handling , suggestions, input, number of implementers, service guarantees that provide certainty of time, security and safety guarantees, as well as evaluation of implementer performance.The purpose of this research is to evaluate the level of service provided by the Class 1 Non TPI Immigration Office, Pemalang, Central Java in making passports. This research uses observation, documentation and interviews as data collection methods, with a qualitative descriptive approach.The results show that the Central Java Non-TPI Class 1 Immigration Office in Pemalang usually offers competent passport issuance services. This conclusion is based on an assessment of service quality elements such as dependability, responsiveness, assurance, empathy, and concrete evidence. However, the report also identified a number of challenges, such as staff shortages and a lack of facilities and equipment.The Class 1 Non TPI Immigration Office in Pemalang, Central Java must take a number of steps to improve the quality of its services. These include increasing the number of employees, training to improve human resource capabilities, improving and completing facilities and infrastructure, as well as increasing community collaboration and communication. The office's goal in implementing these changes is to provide services that are faster, easier, and more acceptable to the community.

Ismail Noto Wijoyo; Martinus Wahyu Purnomo

Jurnal Manajemen dan Ekonomi Bisnis 2024 Pusat Riset dan Inovasi Nasional

In developing more advanced human resources it is very important, proper employee management can realize human resources or improve the performance of skilled workers and help agencies achieve their goals. West Bekasi District is one of the state administrative bodies responsible for coordinating government administration, serving and empowering the surrounding community. There are several problems, namely a lack of supervision from the leadership, so that there are still employees who arrive late and do not come in without explanation and the facilities provided are inadequate so that employee performance is still less than optimal. This research aims to examine the influence of leadership and work environment on employee performance, both partially and simultaneously. The research method used was a quantitative method with a sample of 37 respondents from the West Bekasi District Office. Data collection techniques were carried out through interviews, observation and questionnaires. Data processing uses SPSS 22 to carry out multiple linear regression tests and hypothesis testing. The results of this research show that partially or simultaneously leadership and the work environment have a positive effect on employee performance.

Zulkifly A. Lasena; Noviyanti Djafri Arifin Suking

Prosiding Seminar Nasional Ilmu Pendidikan 2024 Asosiasi Riset Ilmu Pendidikan Indonesia

uman Resource Management (HRM) involves determining planning, organizing, implementing, and monitoring to achieve organizational goals with a primary focus on human resources, namely employee management, employee potential development, service provision, employee behavior direction, and employee discipline supervision. This ensures that human resources can demonstrate the optimal performance demanded by the company to achieve the goals set by the organization. This article falls under the category of qualitative research with a literature review approach (library research). The collection of journals related to the theme aims to gather data and information related to genetic, social, and ecological leadership theories. The sources used include books or articles obtained from physical forms and other applications such as Google Scholar, Mendeley, ScienceDirect, and others. Human Resource Management (HRM) is a discipline responsible for managing people in an organization. This includes planning, organizing, directing, and controlling human resources to achieve organizational goals effectively and efficiently. HRM plays a role in managing various aspects related to employees, such as recruitment, selection, training, development, motivation, performance evaluation, and compensation. Human resource control must be holistic, employee-oriented, and integrated with the organization's business strategy. Therefore, it can be concluded that this involves the use of various tools and techniques, including performance measurement, structured feedback, employee development, and the implementation of fair and consistent policies and procedures.

Muhammad Rafi Juanda; Lubna Salsabila; Karol Teovani Lodan; Timbul Dompak

Proceeding of the International Conference on Social Sciences and Humanities Innovation 2024 Asosiasi Peneliti dan Pengajar Ilmu Sosial Indonesia

The goal of democratic reform is to build an efficient and effective government management structure. Good governance, reflected from top to bottom, is demonstrated through the efficiency of civil servants in a country. This research focuses on the Badan Kepegawaian Daerah (BKD) of Batam City, as its performance reports reveal issues in evaluating employee performance. While BKD Batam has adhered to Government Regulation No. 46 of 2011 on Employee Performance Appraisal in the Execution of Official Duties, the current evaluation method is not effectively implemented. This regulation is expected to contribute positively by assisting government agencies in assessing the performance of their employees. The study combines qualitative methodology with a descriptive field research approach and inductive theoretical perspective. The aim is to describe and analyze the effectiveness of performance appraisal at BKD Batam, along with identifying the factors that hinder effective evaluation. Using interactive data analysis techniques, the findings conclude that BKD Batam's current performance evaluation system is ineffective due to its lack of integration with established standards and performance indicators. The key factors hindering effective performance evaluation include: 1) the subjective nature of the current evaluation; 2) the improper placement of civil servants in positions not aligned with their educational background; 3) the lack of strong understanding regarding the importance of performance evaluation among both evaluators and those being evaluated; and 4) a decline in supervision during the performance evaluation process.

Ikwan Lubis; A M Hatuaon Sihite; M. Sianturi

Journal of Management and Social Sciences 2024 CV. Aksara Global Akademia

JNE is the largest logistics company in Indonesia, this company is a freight forwarding company both domestically and abroad. In its business process JNE has an Outbound unit which is responsible for receiving goods from Sales Counter Official (SCO) agents and branch offices, processing, checking, packaging, and transporting goods to the appropriate destination. The purpose of this study is to determine the effect of Standard Operating Procedures (SOP), supervision, and Information Technology on Employee Performance in the operational management of the JNE Main Branch Medan Outbound unit. This research uses Descriptive Qualitative method in identifying problems. The results in this study state that SOP has a significant effect on Employee Performance because it is an important part of the smooth work process for employees, Supervision and Information Technology also have a significant effect on Employee Performance. Supervision ensures employees work in accordance with SOPs and achieve previously set work targets, and the use of Information Technology in the work process will increase the efficiency and effectiveness of employee work.

Rizka Nanda Pratama Yudha; Dewi Nuraini

Journal of Management and Social Sciences 2024 CV. Aksara Global Akademia

The purpose of this research is to determine how unfair supervision impacts employee loneliness with emotional exhaustion as a mediating variable and organizational justice. This research involved employees of PT. TRANSPORINDO AGUNG SEJAHTERA SURABAYA (PT. TAS), a company that is growing rapidly. Questionnaires, interviews, and observations were used to collect data, and the sample was one hundred workers. The data collected was analyzed through mediation analysis, and documentation, interviews, literature studies, and questionnaires were used. The research results show that unfair supervision has a positive and significant impact on worker peace of mind. Abusive supervision disrupts organizational fairness, whereas abusive supervision increases emotional exhaustion. Mediation analysis was used to analyze the data collected, and documentation, interviews, literature studies, and questionnaires were used. The results show that unfair supervision significantly increases employee peace of mind, whereas arbitrary supervision disrupts organizational justice. Emotional exhaustion causes employees to become silent.

Khofifah Azhari Lubis; Ahmad Aswan Waruwu

JURNAL EKONOMI BISNIS DAN MANAJEMEN (JISE) 2024 CV. ALIM'SPUBLISHING

Performance is an ability that must be possessed by every employee to carry out the duties and responsibilities given by the company to employees. This research aims to examine the influence of work discipline on employee performance, examine the influence of employee placement on employee performance and supervision on employee performance. The population in this study is all employees, number of employees and position at PT. Kereta Api Indonesia (Persero) Divre I North Sumatra and a sample of 50 respondents was obtained. The data collection instrument uses a questionnaire with a Likert scale, each of which has been tested and has met the validity and reliability requirements. Data analysis used multiple linear regression using SPSS 16.0 for Windows software tools. The results of this research show that work discipline has a partially positive and significant effect on employee performance, employee placement has a partially positive and significant effect on employee performance, supervision has a partially positive and significant effect on employee performance. Work discipline, employee placement and supervision simultaneously have a significant effect on employee performance.

Maharani, Anggun Debana; Nasution, Juliana

The purpose of this study was to find out how work discipline, leadership and appreciation for the achievements of employees of the Regional Finance and Assets Section. In this study, the author employed a quantitative descriptive methodology, which means that they used numbers to describe the study's condition. Techniques for gathering data include observation, interviews, exchanging surveys with staff, and studying the literature. 25 respondents in the Office and Finance Section of the Mayor of Medan Properti region were given questionnaires by the author. A Likert scale is used to measure the variables. he goal is to quantify the independent variable's influence on the dependent variable's dependability, which is 90% ( = 0.05). Taking the test findings collectively, it can be shown that the Medan Mayor's Office of Finance and Regional Assets' employee performance is positively and significantly impacted by work discipline, supervision, and reward.

Anistia Dewi Muflikhah; Bayu Kurniawan; Rita Meiriyanti

Jurnal Manuhara : Pusat Penelitian Ilmu Manajemen dan Bisnis 2023 Asosiasi Riset Ilmu Manajemen Kewirausahaan dan Bisnis Indonesia

Human Resources are the main calculation in achieving organizational goals strongly and efficiently. Organizations must be able to carry out supervision well to achieve ideal business implementation. Every organization generally expects achievements from its representatives because the organization is given the authority to make presentations. The aim of this research is to find out and analyze whether career development and discipline moderated by rewards have an effect on the performance of Informa Queen City Semarang employees. The method used is a quantitative method. The data collection techniques used were literature and questionnaires. The results of this research are that career development has no effect on the performance of Informa Queen City Semarang employees, discipline has a positive effect on the performance of Informa Queen City Semarang employees, career development and discipline simultaneously influence employee performance through rewards.

Didit Darmawan; Arif Rachman Putra; Misbachul Munir; Eli Retnowati; Tri Seno Anjanarko

Global Leadership Organizational Research in Management 2023 STIKes Ibnu Sina Ajibarang

This study aims to analyze the effect of supervision support and job satisfaction on employee performance. The research approach used is quantitative by involving 100 respondents from one of the companies in the area in Sidoarjo City, using the saturated sampling method. Data were collected through a questionnaire with a 5-point Likert scale, and statistical analysis was conducted using multiple linear regression. The results showed that both independent variables, namely supervisory support and job satisfaction, have a significant influence on employee performance. Multiple linear regression analysis shows that changes in the level of supervisory support and job satisfaction are positively correlated with increases in employee performance. These findings can serve as a foundation for companies in improving human resource management strategies to increase employee productivity and well-being. Using a quantitative approach, this study makes a positive contribution to the human resource management literature, as well as offering practical solutions for companies in achieving their organizational goals.

Alya Elva Lianda Nasution; Arnida Wahyuni Lubis

Jurnal Ekonomi, Bisnis dan Manajemen (EBISMEN) 2023 FEB Universitas Maritim Semarang

Esources such as capital and office infrastructure. Human resources are the most important thing for an institution, because humans have the ability to set goals, collaborate, and work so that planned goals are achieved. Likewise, it is no less important than the office infrastructure in an institution that has a big influence in efforts to increase work efficiency and effectiveness. Therefore, an institution really needs office infrastructure that can be used by employees in carrying out their duties and responsibilities so that administrative activities and other operational activities can run well and smoothly. Office infrastructure is one of the factors that supports the success of an institution in achieving the organization's goals. Office facilities and infrastructure are an important part that need to be prepared ideally and continuously so that they can ensure the smooth running of employee work activities. Considering that office facilities and infrastructure are very important in efforts to facilitate employee work activities, therefore it is necessary to manage adequate facilities and infrastructure. Means are anything that is used as a tool to achieve aims and objectives, means are more indicated for moving objects such as computers and machines. Infrastructure is something that is the main support for the implementation of the process (Business, Development, Project), infrastructure is more indicated for immovable objects such as buildings, space, land. Work effectiveness is a condition that shows the level of success of management activities in achieving goals including quantity work, quality of work, and timeliness in completing work. Effectiveness is often associated with an efficient system, so that the service process takes place effectively, optimally and on time, thereby eliminating the need for overtime work with its implications. The efficiency of work processes, the level of effectiveness of office technology users, and the comfort of the work environment will directly and indirectly influence employee performance in completing assigned tasks. Apart from that, there are also various factors that influence work effectiveness, including: time, tasks, productivity, motivation, work evaluation, supervision, work environment, equipment and facilities. It is logical and appropriate if increasing effectiveness is made one of the government's long-term targets in implementing its strategy. Based on the phenomena presented above, it is clear that the Office of Industry, Trade, Energy and Mineral Resources of North Sumatra Province has not been well managed regarding infrastructure and has not complied with the appropriate regulatory principles. Problems like this should be addressed immediately and maximized so that in the future it can be as good as it should be. If this is resolved, it will certainly create a comfortable and conducive atmosphere so that employees can carry out their work responsibilities well and optimally. Therefore, the researcher was interested and conducted research as a result of an internship, with the title "The influence of the lack of office infrastructure on the effectiveness of employee performance

Ahmad Akbar Husna M; Endah Kurniawati; Brahma Wahyu Kurniawan

Jurnal Penelitian Ilmu Ekonomi dan Keuangan Syariah (JUPIEKES) 2023 STAI YPIQ BAUBAU, SULAWESI TENGGARA

This research explains the influence of the physical work environment, supervision and employee work discipline on the performance of PT employees. Persada Nawa Kartika Kertosono Nganjuk Regency. The analysis technique in this research uses validity tests, reliability tests, classical assumption tests, multiple linear regression tests, partial tests (t tests) and simultaneous tests (f tests). The population is 47 employees. The sampling technique used saturated samples, the number of samples in the study was 36 permanent employees. Research results (1) The level of significance of the Sig value. 0.069 > 0.05 and the value of tcount < ttable (1.881 < 2.032) means that the physical work environment does not have a partial and significant effect on employee performance. (2) Sig value. 0.295 > 0.05 and the value of tcount < ttable (1.064 < 2.032) means that supervision has no partial and significant effect on employee performance. (3) Sig. 0.017 < 0.05 and the value of tcount < ttable (2.529 > 2.032) means that work discipline has a partial and significant influence on employee performance. (4) It is concluded that Sig.F 0.000 is greater than 0.05. It was concluded that physical work environment variables, supervision and work discipline simultaneously had a positive and significant effect on performance. (5) The results of the multiple linear analysis test are as follows: Y = 4.128 + 0.202X1 + 0.211X2 + 0.451X3

Yusup Ependi

Jurnal Nuansa : Publikasi Ilmu Manajemen dan Ekonomi Syariah 2023 Asosiasi Riset Ilmu Manajemen Kewirausahaan dan Bisnis Indonesia

Science, technology and strategy which currently control the progress of mankind are still determined in this world as carriers of various kinds of inequality and pollution, both physical, social, biological and cultural. (Abdurahmat Fathoni, thing: 01 of 2014). Some of these problems were identified as factors indicating that the characteristics of HR competencies in improving employee performance at SMC Hospital were not optimal, thus affecting employee work productivity. This can affect the performance of employees who are less effective so that the implementation of their duties often does not run optimally. This study aims to find out how the analysis of HR competency characteristics in improving employee performance at RSUD SMC Kab. Tasikmalaya. This study uses a qualitative approach that is descriptive. The data used in this study uses primary and secondary data. The objects in this study were ASN employees at RSUD SMC Kab. Tasikmalaya. This data collection technique is by interview, observation, and document study. The results of the analysis of the characteristics of HR competencies based on knowledge, employee knowledge of the SMC District Hospital. Tasikmalaya in carrying out its duties has increased. Analysis of HR competency characteristics based on skills, employee skills in carrying out their duties at RSUD SMC Kab. Tasikmalaya is increasing because employees feel motivated in completing the tasks given, this is due to supervision from each superior over employees in carrying out their duties. However, supervision alone is not enough because it is important for each employee to receive training in order to hone their skills or abilities so that they can maximize their performance. Analysis of the characteristics of HR competencies based on self-concept and values, self-concept and employee values ​​in this case education which greatly influences the productivity of an employee in carrying out his duties. From the results of the study it can be seen that the educational background of employees at the SMC District Hospital. Tasikmalaya is different, but the work assigned can still be carried out as long as the job responsibilities given are in accordance with the education taken by the employees. Analysis of HR competency characteristics based on motives, employee motives at RSUD SMC Kab. Tasikmalaya in carrying out her duties as a nurse the supporting factors in carrying out her duties and functions as an employee in the field are basically relatively the same and also greatly affect the performance of the employees.

Vina Zahra Nissa; Mila Karmila; Arga Sutrisna

Jurnal Manajemen Kreatif dan Inovasi 2023 International Forum of Researchers and Lecturers

The purpose of this study was to find out and analyze the effect of compensation, supervision and employee performance on Banjar Waterpark regional companies. The research method used was a survey method with a quantitative approach, the sample of this study was 40 respondents who took a questionnaire. Sampling used saturated sampling technique and the method of analysis used was multiple linear regression analysis using SPSS 25 software. Based on the research results, the variables of compensation, supervision and employee performance are included in the good classification. The test results show that compensation partially has a significant effect on performance and supervision partially has a significant effect on performance. Simultaneously compensation and supervision have a significant effect on employee performance at Banjar Waterpark Regional Company.  

Rosmaida Rosmaida; Syaifuddin Syaifuddin; Sofiyan Sofiyan

Maslahah : Jurnal Manajemen dan Ekonomi Syariah 2023 STAI YPIQ BAUBAU, SULAWESI TENGGARA

The number of employee performance that is considered not in accordance with the target causes a decrease in the quality of the company. So it takes an in-depth approach to what causes it to happen. Therefore, this study wants to test whether there is an effect of motivation and work supervision on work productivity with soft skills and social relations as intervening variables on the employees of PDAM Tirta Silau Piasa. This type of research uses causal research which aims to test hypotheses on a causal relationship between one variable and another, then determines the implications for confirmation of theoretical and empirical models built from Work Motivation and Supervision. The results of the study show that the procurement of human resources has a very large influence on the work productivity of employees at PDAM Tirta Silau Piasa. This is because with quality human resources, PDAM Tirta Silau Piasa will be more consistent in carrying out its functions. In addition, procurement of human resources will create improved performance results compared to previous results.  

Khudefa Ukhrima; Sutarmin Sutarmin

Prosiding Seminar Nasional Manajemen dan Ekonomi 2023 Universitas Kristen Indonesia Toraja

Employees are one of the resources in the company. The performance of employees in the company has an important role in selling the company's goals. This study aims to analyze the influence of components, individual characteristics, supervision and work discipline on employee performance. This research was conducted on employees of Tonjong Health Center and Kutamendala Health Center. The data used in this study are primary data obtained by distributing questionnaires to the respondents. The sample in this study were 94 respondents. The sampling technique uses probability sampling with simple random sampling method. Data analysis used multiple linear regression analysis with the help of SPSS v.29. Based on this study it is known that competence, individual characteristics, supervision and work discipline affect employee performance.