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Heru Yulianto; Endang Dwi Wwhyuningsih; Dimas Adi Wicaksono; Aniqotunnafiah Aniqotunnafiah; Mabrur Ismail +1 more

Perigel: Jurnal Penyuluhan Masyarakat Indonesia 2024 Universitas 17 Agustus 1945 Semarang

Bookkeeping administration is an important aspect in waste bank activities because it has the benefit of recording and carrying out complete and detailed reporting within a certain time period, so that there are no differences in calculations between customers and the Waste Bank management. The importance of bookkeeping administration in managing the Waste Bank (recording the entry and exit of each type of waste managed by the Waste Bank), can help optimize waste management and increase the effectiveness of waste management. Simple bookkeeping (in the form of Socialization) was introduced in the transaction cycle at the Bank Sampah "Sami Berkah", Kelurahan Meteseh, Kecamatan Tembalang, Semarang (making a Chart of Account, Journal from proof of transactions, posting to the ledger and subsidiary books, up to making Financial Reports). The administrative management of the Bank Sampah Sami Berkah has met the minimum requirements of the Dinas Lingkungan Hidup, starting from books, officers, waste reception schedules, until the waste deposited has been sorted by customers/members. Likewise, the duties and responsibilities of waste bank management officers are in accordance with the job and description of the organizational structure. The proposed use of the information system at the "Sami Berkah" Waste Bank is the use of an Android-based application or web system (mobile web access) in order to accommodate the need for faster and easier information access for customers/Members and Waste Bank managers, as well as being able to overcome the Bank's operational problems. Waste starts from customer registration, savings transaction processes to reporting, efficiently and with integrity. and easy to manage by admins and monitored by users directly.

Fadhila Rahmi Hamzah; Fuji Astuti

Filosofi : Publikasi Ilmu Komunikasi, Desain, Seni Budaya 2024 Asosiasi Seni Desain dan Komunikasi Visual Indonesia

This study aims to determine the perception of grade 8 students of SMPN 2 Padang towards the independent curriculum of dance and what are the obstacles that exist during the learning process This type of research is qualitative and quantitative research. The population of this study was all grade VIII students of SMP Negeri 2 Padang as many as 244 students with a sample of 61 people. Data was collected through interviews, questionnaires and documentation. The steps of analyzing data are data reduction, data presentation and conclusions. The score from the questionnaire result data is calculated by percentage statistics. The results showed that students' perceptions of the independent curriculum for dance learning in grade VIII SMPN 2 Padang were good, because students gave a positive response to the independent curriculum for dance learning which can be seen from the acceptance and evaluation indicators. On the indicators of reception consist of motivation, attention and impression. Students are motivated and very enthusiastic about learning dance using an independent curriculum, because they can work in groups that will foster an attitude of solidarity. Student attention to learning dance using an independent curriculum is very high, because students really want to know more about art learning through the internet. Students are very impressed and agree to learning dance using this independent curriculum, because students can explore their potential and be more confident. In the evaluation indicators, most students answered that they felt completely unburdened by the existence of an independent curriculum in dance learning.

Elfrida Br Sidauruk; Parningotan Simanjuntak; Ingka Kristina Pangaribuan; Friza Novita Situmorang

Nursing Applied Journal 2024 LPPM STIKES KESETIAKAWANAN SOSIAL INDONESIA

Counseling with media is able to arouse and bring pregnant women into an atmosphere of joy and excitement, where there is emotional and mental involvement. The effectiveness of using outreach media is largely determined by the number of senses of reception involved. The more senses are used, the easier it is to understand the delivery of the extension message. This research aims to determine the effect of counseling using audiovisual media on compliance with iron tablet consumption behavior among pregnant women at Kenangan Public Health Center, Medan Denai District, Medan City in 2024. This type of research is research using a quasi-experimental research method (quasi-experiment) with a pretest-posttest design. The population and sample are all pregnant women from TM III Kenangan Health Center, Medan Denai District, Medan City in 2024 in May-June, as many as 32 people using the Purposive Sampling technique using the Chi Square statistical test. It was concluded that counseling using audiovisual media had an influence on compliance with iron tablet consumption behavior among pregnant women at the Kenangan Community Health Center, Medan Denai District, Medan City in 2024

Diana Novitasari; Alifia Okta Billa Margita; Destiana Destiana

Bumi: Jurnal Hasil Kegiatan Sosialisasi Pengabdian kepada Masyarakat 2024 Asosiasi Riset Teknik Elektro dan Informatika Indonesia

Synthetic plastic used as a food product wrapper, including Pempek, has become a serious source of environmental problems. To reduce the negative impact of the waste, community service activities were carried out in the form of training in making plastic film edible as an alternative to pempek wrapping. This training focuses on pempek business actors, with the aim of providing understanding and skills in producing and using plastic film edible. The training material includes the selection of environmentally friendly raw materials, biodegradable plastic production techniques, and application as pempek wrapper. The evaluation is carried out through the measurement of participants' understanding, the quality of the plastic produced, and the market reception of pempek that uses biodegradable wrapping. The training results showed an increase in the understanding of participants related to environmental sustainability and their ability to produce biodegradable plastic. Market acceptance of pempek with environmentally friendly wrapping also provides a positive encouragement to the application of sustainable practices in the culinary sector. Thus, this community service activity is expected to be a concrete step in reducing the use of conventional plastic in the food industry, especially in pempek products. In addition, this training is expected to have a positive impact on community environmental awareness and encourage sustainable practices in the use of food products wrapping

Agustya Salma Choerunnisa; Ardhia Pramesti Cahyani; Ramadhani Mahendra Kusuma

Jurnal Nusantara Berbakti 2024 Universitas Kristen Indonesia Toraja

This program encapsulates comprehensive efforts undertaken by Bina Desa in North Ngadilegi, focusing on community-oriented initiatives such as Focus Group Discussions (FGD), the fabrication of waste sorting buckets, and counseling sessions addressing waste sorting and maggot cultivation. The counseling sessions, attended by a diverse group of 33 residents, including village officials, housewives, farmer groups, and youth organizations, aimed to instill knowledge and enthusiasm for sustainable waste management practices. The community's active participation underscores the potential impact of maggot cultivation in mitigating household organic waste while concurrently enhancing economic prospects. Maggot cultivation, particularly utilizing Black Soldier Fly (BSF) larvae, emerged as a promising solution for this problem. The study underscores the ease of BSF breeding and its affinity for organic waste, presenting a valuable opportunity for community-based waste management. The residents' demonstrated enthusiasm signifies a positive reception to the initiatives, fostering optimism for long-term adoption. The collective activities orchestrated by Bina Desa lay a foundation for holistic community development, emphasizing environmentally friendly practices and economic sustainability. As the program seeks to expand waste sorting and maggot cultivation infrastructure, it envisions a future where each household contributes to sustainable waste management, concurrently realizing economic benefits. This study contributes to the discourse on community-based waste management strategies and highlights the potential of maggot cultivation as a transformative solution for both waste reduction and local economic development.

Sri Wahyuni Misaala; Sunarti Basso; Faradilla M. Suranata

Jurnal Riset Ilmu Farmasi dan Kesehatan 2024 Asosiasi Riset Ilmu Kesehatan Indonesia

Flooding is an event or event that results in the submergence of an area or land due to an increased volume of water. Flooding is caused by climate change, lack of water reception upstream area due to the many buildings, residential houses on the banks of the river and the lack of public awareness to maintain the cleanliness of the river. Flood disasters have a negative impact on individuals, communities and the environment. For individuals can be at risk of drifting, injuries, injuries, to other health problems such as digestive disorders, skin diseases, to infections. This impact can be reduced by improving community preparedness in facing disasters. All activities are carried out to anticipate disasters through organizing and using appropriate scarce disaster management in the preparedness phase. The purpose of this study is to determine whether there is a relationship between flood preparedness knowledge and the level of community anxiety in Wonasa Tanjung Village. This research was conducted with Descriptive Analytic method with Cross Sectional approach. There were 106 Subjekts. Data collection is carried out using questionnaires. Furthermore, the data was analyzed with the Chi-squaer test with a meaning level (a).0.05. The results of the study using the Chi-squere statistical test obtained a p value Value = 0.01 where the p Value value <a = 0.05 The results of this study show that there is a relationship between flood disaster preparedness knowledge and the level of anxiety of the community in Wonasa Tanjung Village. The conclusion of this study is that there is a relationship between flood disaster preparedness knowledge and the level of community anxiety in Wonasa Tanjung Village. Advice for the Wonasa Tanjung environment is to maintain cleanliness and no longer throw rubbish in the river.

Ida Bagus Rai Putra

Jurnal Ilmuan Bahasa dan Sastra Inggris 2023 Asosiasi Periset Bahasa Sastra Indonesia

This research examines “Karang Awake Tandurin”, the oral expression of the Balinese people, which is the domain of intangible culture. Cultural expressions taken from the work of Ida Pedanda Made Sidemen from Griya Intaran Sanur. This excerpt from the text Karang Awake Tandurin is published in the Traditional Balinese Literary work Geguritan Selampah Laku, a Balinese work that was composed and written by himself and tells the personal life history of Ida Pedanda Made Sidemen in Bali Script. This research used a post-structural approach from critical theories. The theories used were Jauss’ reception theory, Pierce’s semiotic theory, and Barthes’ mythology theory. The meaning entities of the Balinese words ‘karang’, ‘awak’ and ‘tandurin’ actually both stand alone, however in life, the use of the three depends on each other, in humans’ relationship with nature and agrarian culture. ‘Tandurin’ is a representation of agricultural activities, ‘karang’ is a representation of nature, and ‘awak’ is a representation of humans. Delve into yourself, understand yourself, reflect on it to its roots, and your perception will become higher. Melting into and becoming the idea of Ida Pedanda Made Sidemen invites every reader to look inside themselves and no longer look elsewhere to start simple life

Shabrina Aulia Putri; Aris Sutejo

SENIMAN: Jurnal Publikasi Desain Komunikasi Visual 2023 International Forum of Researchers and Lecturers

Analysis of the influence of visual content in the fundraising campaign for zakat by Lembaga Amil Zakat Dompet Amanah Umat (LAZDAU) on the Instagram platform during August to October 2023. Employing a qualitative descriptive method with the approach of decision-making theory and customer engagement, this research highlights how consumers interact, respond, and engage with the visual design of LAZDAU's content. The findings reveal that content with clear and consistent visual designs, receiving positive responses from the audience, directly impacts the participation and success of the fundraising campaign, reflected in the significant financial reception by LAZDAU. This journal underscores the crucial role of appropriate visual design in enhancing community participation and responsiveness to humanitarian efforts within zakat institutions.

Bunyamin Bunyamin; Fuad Fansuri; Mukhtar Muhammad Salam; Akhmad Rijali Elmi; Sitti Sagirah

Jurnal MIMBAR ADMINISTRASI 2023 Universitas 17 Agustus 1945

Al-Qur’an is a guide to life. Muslims generally practice receiving the Qur’an in various forms, reading, understanding, practicing, even in the form of socio-cultural reception. The study of the Living Qur'an in the Banjar community is also an effort by researchers to carry out a transformative ideology about the Al-Qur’an. The progress of Islamic civilization is greatly influenced by how people treat the Al-Qur’an in everyday life. In this research, it was found that the majority of Banjar people who live in the Kahlidiyah Rasyidiyah Islamic Boarding School believe that the Al-Qur'an contains various special prayers with certain virtues. People's reception of rajah also varies, including; Rajah is something that contains blessings and has certain powers because it is inscribed with verses from the Qur'an, so it can be concluded that the use of verses from the Qur'an in rajah is one of the many ways of glorifying the Qur'an.

Syfa Amelia; Farah Fajriyah; Dhiya Sahara Ulfa; Denis Hida Lutfiani Stefani

NALAR: Jurnal Pendidikan dan Kebudayaan 2023 Universitas 17 Agustus 1945 Semarang

The advent of internet and the proliferation of social media change the way teachers and students consume and create educational learning content, such as Java traditional dance. Men traditional dancers get bullied because they are considered less masculine where it happens in the education sector, school or dance studio. TikTok in the transmedia era known as an entertainment, expression and education space. TikTok’s content creators (Abing, Fahrul, BM) actively post to preserve culture. This research examines TikTok as an education and expression’s medium, challenges the gender dichotomy in Indonesia’s new masculinity. This research uses the case study, interview art activists, finding audience's reception from the comments, documents, relevant preliminary research. The results show male traditional dancers use TikTok to express themselves and preserve local culture. TikTok’s existence also shifts masculinity where it is not only interpreted as a form of virility, but also contains tenderness and femininity in traditional dance.

Herma Retno Prabayanti; Milani Eka Erfianah

Jurnal Insan Pendidikan dan Sosial Humaniora 2023 International Forum of Researchers and Lecturers

With the increasing number of internet users, communication in educational institutions is increasing and becoming a priority. Before making a choice to one of the universities, information searches related to higher education are now also carried out. Educational institutions, especially universities, are now starting to open communication networks through social media. As Surabaya State University did, after officially holding the status of a Legal Entity University, the image of the Institution has become a priority. As of October 2022, Surabaya State University officially switched from PTN-BLU to PTN-BH through Government Regulation Number 37 of 2022, concerning State Universities with Legal Entity Surabaya State University. Therefore, there needs to be many breakthroughs in the order of public relations management in order to maintain a positive image of the Educational Institution. With a positive image of the institution, it is hoped that it will be able to increase the number of applicants, leading to an increase in university revenue. So that through the audience reception proposed by Stuart Hall in this research, it is hoped that it will be able to explain the audience's reception of the Kece Media by Unesa social media content, especially the Surabaya State University Talk program on the Unesatv Youtube channel in interpreting the messages contained in the content obtained by the audience. This research uses the Reception Analysis method using data collection techniques in the form of interviews, documentation and FGD (Focus Group Discussion). Interviews and FGDs showed that each informant gave diverse answers according to their point of view. From the interviews, it was found that the Bincang Universitas Negeri Surabaya program provides a lot of insight into what study programs are at Universitas Negeri Surabaya, what will be learned from these study programs and what graduates will become. So that audiences can find out the study program side of each Faculty at Surabaya State University. In addition, according to their views, the Bincang Universitas Negeri Surabaya program seems boring because it is presented with static viewing.

Sikarti Sikarti; Endang Nazarudin; Indra Septian F; Ratna Utama; Tuti Paridatul H +3 more

Jurnal Nusantara Berbakti 2023 Universitas Kristen Indonesia Toraja

The Prospective Guest Reception (PCTA) activity is a series of activities from extracurricular scouting. Scouting is an educational process that is fun both in cognitive and psychomotor forms that is shown to children and youth by not being separated from adult responsibilities carried out outside the school and family environment. This Prospective Guest Reception (PCTA) activity is very useful for students, in addition to carrying the theme "Raising Awareness in Ethics and Fostering a Sense of Solidarity" This activity aims to instill character values in students. This activity was carried out for 3 days 2 nights with a series of activities that were useful for students, one of which was scouting material 1 &; 2 delivered by experts directly.  

Khairul Rahman; Kamilah Kamilah; Muhammad Lathief Ilhamy Nst

Maslahah : Jurnal Manajemen dan Ekonomi Syariah 2023 STAI YPIQ BAUBAU, SULAWESI TENGGARA

This research aims to determine the application of the Inpatient Services Accounting Information System in Supporting the Effectiveness of Internal Control of Hospital Revenue at the SMEC Medan Eye Hospital. The method used in this research is qualitative with descriptive analysis, with data collection techniques through interviews, observation and documentation. The results of this research are that the implementation of the Inpatient Services Accounting Information System has run smoothly, effectively and efficiently. SMEC Medan Eye Hospital has used a computerized system in all areas of its activities. Starting from patient reception to cash receipts. The use of a computerized system is followed by an application, namely SIM RS, to simplify all operational activities. And has a role in supporting internal control of Hospital revenue. This is proven by the faster data entry and payment processes at the cashier. This is supported by an adequate accounting information system and is proven by the system running well and smoothly.  

Nuraini Nuraini; Nuril Habibi

Tabsyir: Jurnal Dakwah dan Sosial Humaniora 2023 STAI YPIQ BAUBAU, SULAWESI TENGGARA

Traditional wedding receptions in Indonesia are very diverse, it feels incomplete if a wedding celebration does not use the traditions or customs that apply in the area, such as the Sebarin Dui' tradition that applies in the middle of Pramuka Island Community, Seribu Islands Regency, Jakarta. This unique tradition is very interesting to discuss because the Sebarin Dui' tradition originates from a mixture of customs from other regions which then merged into the traditions and customs of the Thousand Islands Community. This research aims to find out how the Sebarin Dui' tradition is at the traditional wedding of the Thousand Islands Community, and to find out how Islamic Law views the Sebarin Dui' tradition at the traditional wedding reception of the Thousand Islands Community. This research uses qualitative or descriptive research, with data collection techniques using field research, namely through observation and interviews with research subjects or informants. The results of this research are that the Sebarin Dui' tradition at community wedding receptions on Pramuka Island, Panggang Island Village, Seribu Islands Regency, Jakarta is the Sebarin Dui' tradition which aims to express gratitude and share good fortune with local residents and to entertain the guests present. So the Sebarin Dui' tradition carried out by the people of Pramuka Island, Panggang Island Village, Seribu Islands Regency has fulfilled the requirements to become a tradition or 'Sahih Urf' (does not violate Islamic law or Sharia law).    

Imam Bukhori; Ludi Wisnu Wardhana; Elfia Nora

Pandawa : Pusat Publikasi Hasil Pengabdian Masyarakat 2023 Asosiasi Riset Ilmu Pendidikan Indonesia

Entrepreneurship related to education is very much and can be realized by practitioners in the field of education and academics, so that they can transfer their knowledge to students related to entrepreneurship. One way that can be realized by the school is to apply entrepreneurship-based subjects, by instilling the value of an entrepreneurial spirit, and application by inviting students to practice directly in trying entrepreneurship related to Education, including as a reception service for typing proposals or reports, application or web development services, and can also be as an Education tour planner,  become content creators, educational institutions, and others. Based on the description of the situation analysis and observations that have been made to the partner place in the implementation of this community service, the partner's problems are formulated as follows: 1) There is still a lack of understanding of teachers and schools about the importance of edupreneurship applied in learning in schools, and there is still a lack of knowledge about the type of eduprenuership, 2) The need to develop knowledge and practice of digital technology-based eduprenuership to teachers in schools.  Based on the results of interviews and discussions with partners, to overcome partner problems, the methods that will be implemented in this community service activity are: 1) Providing education about the importance of edupreneurship applied in learning in schools, and still lack knowledge about the type of eduprenuership, 2) Providing assistance and guidance, edupreneurship practices related to digital technology to teachers. The results of this community service are 1) Madrasah Aliyah Negeri Kota Mojokerto teachers can pour creative ideas in entrepreneurship that can be applied by teachers and students in schools and poured into business design, 2) Through the practice and assistance provided, teachers can already practice digital marketing using online applications.

Dwi Prinsa Pratiwi; Izza Ulumuddin Ahmad Asshofi

The International Conference on Education, Social Sciences and Technology 2023 International Forum of Researchers and Lecturers

This final project aims to describe the collaboration of laundry section with front office department and describe the constraints that occur between the collaboration of the laundry section and the front office department in conducting  guest laundry billing process at the Tentrem Hotel Semarang. The existence of cooperation constraints between the Front Office and Housekeeping raises problems that can cause guest complaints. Therefore, it is necessary to have good quality cooperation between the front office and the laundry department in order to reduce work errors and guest complaints. The research method used is descriptive qualitative method through observation, interviews and retrieval of documentation. The results showed that the collaboration between the laundry section and the front office department went well and smoothly. With the laundry working closely with the front office department to provide information related to guest information that performs laundry services, namely ensuring communication between the front office department and the laundry runs smoothly including information given to guests regarding the clothes they are washing, ensuring there is no damage to guest clothes, always ensuring that laundry delivery to guests is correct and according to guest wishes, the Front Office provides complete information about rooms that benefit from free laundry and laundry Packages. In addition, the Laundry Section cooperation with the Front Office Department in carrying out the Billing process runs according to standard operating procedures. The procedures carried out involve guests, Laundry Attendant, Receptionist and Guest Service Center. In the guest laundry service, then the collaboration also involves Finance to finalize payments.

Tito Yanuar Dana; Moh. Ali Murad; Wiri Wirastuti

Journal of Management and Social Sciences (JIMAS) 2023 Sekolah Tinggi Ilmu Administrasi (STIA) Yappi Makassar

One of the supporters of the Ministry of Tourism and Creative Economy in improving the economy, especially in the field of tourism destinations, namely the Hospitality Industry. The main purpose of the hotel industry is as a means of accommodation for temporary accommodation for guests who come from various places and places to conduct business meetings, seminars, wedding receptions, workshops, national meetings and other activities. In addition, the role of the hospitality industry is very helpful for tourists who are visiting to travel with lodging services provided by hotels. To compete in the hotel industry requires a strong management structure, especially in terms of controlling operational costs. Therefore, the company needs a cost control. Cost Control is one component to support the running of business activities in hotel companies. The role played by the cost controller is inventory, supervision and control of hotel spending costs to achieve.     

Hikmah; Mardia; Mustamin B

JURNAL EKONOMI BISNIS DAN MANAJEMEN (JISE) 2023 CV. ALIM'SPUBLISHING

Zakat has developed as a significant source of state revenue used to help the poor, as well as to advance Islam, science, other fields of study, build infrastructure, and provide other forms of support. The role of zakat is in line with the economic conditions of the poor and of course they still need several types of assistance services, but they are still dealing with the right to access services in order to increase people's prosperity. This study aims to find out how the form of collecting zakat, the form of the role of the national amil zakat agency, and what factors influence the collection of zakat. This study uses a qualitative methodology. This method is explained to be able to understand what phenomena the research subject is experiencing, in this case includes actions, motivations, perceptions, behaviors and so on, through verbal and linguistic descriptions, in the unique environment experienced, and by applying various scientific techniques. The results of the study show that: (1) The forms of zakat collection include the establishment of zakat collection units, zakat reception counters, opening of bank accounts, consultations about zakat, zakat pick-up programs, infaq, and shadaqah, household donations, teacher donations. These aspects play an important role in increasing the success rate of zakat collection. (2) The role of the national amil zakat agency in Pinrang Regency includes outreach, the zakat utilization program, and the zakat distribution system. (3) The factors that influence the collection of agricultural zakat in Kaballangang Village are internal factors and external factors

Karmitasari Yanra Katimenta; Dwi Agustian Faruk Ibrahim; Bri Yudistira

Jurnal Riset Rumpun Ilmu Kesehatan 2023 Pusat riset dan Inovasi Nasional

Before the patient is delivered to the operating room, the sign-in action is carried out in the reception room by the health worker before the patient is escorted to the operating table, the sign-in compliance includes identifying the patient, checking the informed consent (consent sheet), checking the surgical site marking, allergy history and supporting examination documents. Every health worker will take action on pre-operative patients in the application of health workers still do not properly identify patients during routine medical / nursing actions, patient identity is mentioned by health workers, health workers do not immediately record and report the results of sign in. This study aims to determine the relationship between sign-in compliance with the accuracy of pre-operative patient identification at Primaya Betang Pambelum Hospital, Method: This type of research is correlational using Cross sectional. The technique of determining respondents using purposive sampling using the Chi Square statistical test. The sample is patients who will undergo surgery at Primaya Betang Pambelum Hospital totaling 109 respondents. Results: The results of the Chi Square statistical test that obtained p value = 0.000 or the level of significance p < 0.05 so that there is a relationship between sign-in compliance with the accuracy of pre-operative patient identification, Conclusion: There is a relationship between sign-in compliance with the accuracy of pre-operaif patient identification as evidenced by the results of p < α with a significant level of 0.05 indicating a significant and meaningful relationship between sign-in compliance with the accuracy of patient identification at Primaya Betang Pambelum Hospital.

M.Taslim

Jurnal Pendidikan, Bahasa dan Budaya 2023 Pusat Riset dan Inovasi Nasional

Penelitian yang dilakukan akan dilakukan terhadap petugas receptionist Hyndham Opi hotel ini menggunakan metodologi penelitian kualitatif dengan pendekatan deskriptif yang berawal dari sebuah gagasan untuk memperoleh gambaran yang utuh dan menyeluruh dalam mengungkap fakta, situasi, fenomena, kemampuan secara individu bagi petugas receptionist yang bersinggungan langsung dengan tamu dalam meningkatkan layanan utamanya kemampuan berkomunikasi atau speaking ability yang dimiliki oleh masing-masing pertugas receptionist hotel Wyndham kabupaten Banyu Asin Sumatera Selatan. Penilian kemampuan individu mengacu pada tingkatan kemampuan berbicara secara individu berdasarkan tiga tingkatan, yakni basic, intermediate dan advanced (tingkat kemampuan pemula, cakap dan mahir) berdasarkan standar CEFR – Common European Framework of Reference. Hotel Wyndham, yang merupakan hotel berbintang 5, tentu harapannya memiliki petugas receptionist dengan kemampuan minimal pada level cakap atau intermediate yang dapat merespon permintaan tamu atau menangani keluhan tamu secara langsung sehingga dapat melayani tamu dengan kemampuan berkomunikasi yang baik bagi semua petugas receptionist yang berada dalam sebuah departemen Front Office dalam manajemen hotel, khususnya hotel berbintang.