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Agustin Pratiwi; Filsa Soraya; Mochammad Isa Anshori

Jurnal Penelitian Manajemen dan Inovasi Riset 2024 Asosiasi Riset Ilmu Manajemen Kewirausahaan dan Bisnis Indonesia

The influence of organizational culture on employee performance at BPJS Employment Bangkalan is discussed in this research. Employees can be inspired, motivated, and guided to achieve company goals effectively through a strong and healthy organizational culture. Based on previous research, this study tries to investigate how company culture influences employee performance. Literature review is the research method used. This approach uses various literature sources, including books, journals, and other scientific publications, to collect data. The findings of this research can be used to find out how much influence organizational culture at BPJS Employment Bangkalan has on employee performance.

Rieka Estuningtyas; Nur Wening

Jurnal Manajemen Kreatif dan Inovasi 2024 International Forum of Researchers and Lecturers

Achieving organizational targets is a major goal in an organization, including BPJS Health. With changing conditions towards digitalization, innovative behavior by employees is very necessary to make it easier to complete work. Organizational support in the form of attention and concern is an important factor in realizing innovative employee behavior. Another factor that also greatly influences employee innovative behavior is work engagement, where with this engagement employees will have passion for their work. This research aims to determine the influence of these two variables on employee innovative behavior. The method and analysis used in the research is a quantitative method with multiple regression analysis. The data collection technique used was a questionnaire to all permanent and contract employees at BPJS Health Magelang Branch with a total of 65 respondents. The results of this research show that first, there is a significant and positive influence of perceived organizational support on employee innovative behavior as evidenced by the t value of 3.357 and a significance of 0.001. Second, work engagement has a significant and positive influence on employee innovative behavior as evidenced by the t value of 5.605 and a significance of 0.000. Third, from the results of calculating the coefficient of determination it can be concluded that perceptions of organizational support and work engagement together have an influence on employee innovative behavior by 53%.

Mochamad Syarifudin; Nur Wening

Jurnal Manajemen Kreatif dan Inovasi 2024 International Forum of Researchers and Lecturers

The objectives of this study include: (1) Analyzing the effect of work motivation on employee readiness to change at BPJS Kesehatan Magelang; (2) Analyzing the effect of work attachment on employee readiness to change at BPJS Kesehatan Magelang; and (3) Analyzing the effect of organizational culture on employee readiness to change at BPJS Kesehatan Magelang. This research uses quantitative descriptive method. Data were collected using a questionnaire given to all permanent employees at BPJS Kesehatan Magelang as many as 48 people. Based on the results of the study, the following conclusions were obtained: (1) There is an influence of work motivation on employee readiness to change; (2) There is an influence of work attachment on employee readiness to change; and (3) There is an influence of organizational culture on employee readiness to change. As an improvement effort, it is recommended to BPJS health to maintain the work motivation of its employees and maintain the organizational culture that has been implemented at this time.

Novita Widiastuti; Nur Wening

Jurnal Manajemen Kreatif dan Inovasi 2024 International Forum of Researchers and Lecturers

In order to achieve effective and efficient organizational goals, it is necessary to improve employee performance at BPJS Health Magelang Branch. Suitability of workload for each employee is an important factor in creating good conditions for each employee. Apart from that, the condition of employees with low stress and high satisfaction with the organization is a key variable in realizing increased employee performance. This research aims to determine the influence of these three variables on employee performance. The method and analysis used in the research is a quantitative method with multiple regression analysis. The data collection technique used was a questionnaire to all permanent employees at BPJS Health Magelang Branch with a total of 48 respondents. The results of this research show that first, there is a significant and negative influence of workload on employee performance as evidenced by the calculated t value of -3.096 and a significance of 0.003. Second, work stress has a significant and negative influence on employee performance as evidenced by the calculated t value of -2.642 and a significance of 0.011. Third, job satisfaction also has a significant and positive influence on employee performance as evidenced by the calculated t value of 2.641 and a significance of 0.018. Fourth, from the results of calculating the coefficient of determination it can be concluded that workload, work stress and job satisfaction together have an influence on employee performance was 56.5%.

Solida, Adila; Ardiyansyah

International Journal of Medicine and Health 2024 Lembaga Pengembangan Kinerja Dosen

The information quality is an important factor in influencing someone's decision, including online drivers. In Jambi City, some people affected by the Covid-19 pandemic chose to change professions to become online drivers due to disruption to the household economy. Undertaking this profession, online drivers are at risk of contracting diseases and safety and health hazards while working, while there are still those who do not have health insurance to face these risks. The aim of this research is to analyze the influence of information quality on the decision to participate in BPJS Health insurance for online drivers in Jambi City. A quantitative study approach with a cross-sectional design was carried out in Jambi City in 2023. There were 96 respondents selected based on accidental sampling techniques. The study instrument is a questionnaire. Data analysis used the chi-square test. There is a significant influence between the factors accuracy (p=0.001), timeliness (0.000), relevance (p=0.001), and completeness of information on the decision to participate in BPJS Health insurance for online drivers. It is recommended that BPJS Health increase its educational campaign about the benefits of health insurance and improving the quality of timely and relevant information.

Erinaldi Erinaldi; Lili Suryani; Riniyah Sabah

International Journal of Social Science and Humanity 2024 Asosiasi Penelitian dan Pengajar Ilmu Sosial Indonesia

This study examines the quality of outpatient public services for BPJS Health patients at the Regional General Hospital of Dumai City. The purpose of this research is to assess how service quality is experienced by patients and how effectively outpatient services are delivered. A qualitative descriptive approach was used, with data collected through direct observation, in-depth interviews, and documentation. Informants included outpatient service staff and BPJS patients selected purposively to represent both service providers and service users. The analysis focuses on five dimensions of service quality: physical facilities, service reliability, responsiveness, assurance, and empathy. The results indicate that outpatient services are generally perceived as adequate, particularly in terms of physical facilities, diagnostic accuracy, and staff professionalism. However, delays in registration and service processes remain a major concern, mainly due to high patient volume and administrative procedures. In addition, differences in staff communication and interpersonal attitudes lead to variations in patient experiences. Overall, the study highlights the importance of improving service responsiveness and strengthening empathetic communication to enhance patient satisfaction and the effectiveness of public hospital outpatient services.

Cikra Ikhda Nur Hamidah Safitri; M. Rizky Arif; Andri Priyoherianto; Lisa Rahmalia Hildiana; Hartono Hartono

Jurnal Rumpun Ilmu Kesehatan 2024 Pusat Riset dan Inovasi Nasional

Pharmaceutical Services at the Hospital is an integral part of the Hospital's health care system that is patient-oriented, providing Pharmaceutical Preparations Medical Devices, and Medical Materials that are quality and affordable for all levels of society including clinical pharmacy services (Anonymous, 2016) Besed on the Decree of the Minister of Health of the Republic of Indonesia No 179 Menkes/SK/11/2008, the SPM indicator of hospital pharmacy services includes the waiting time for drug services to be a maximum of 30 minutes while the maximum concoction drug is 60 minutes, the absence of medication errors, stalaction customers at least 80% and prescription writing all must refer to the Hospital formulary This study aims to find out the Waiting Time (Respond Time) of Prescription Services for Finished Medicines and drugs mixed with BPJS patients Outpatient in Bangil Hospital. This research is a non-experimental research with descriptive approach, namely the type of research approach to obtain an overview of the state of a group of data based on observations the real thing is, data collection is done in the Outpatient Pharmacy Service at Hangil Hospital, and is carried out for three months. The total mumber of prescription samples erered in the pharmacy installation for three months a 12.587 prescriptions with details of 10,770 prescriptions of JKN BPJS 85.27% 1,808 peral recipes 14 66% and 9 other insurance recipes 0.07% Among the recipe for JKN BPIS obtained during the study were 90.23% of non-concoction recipes and 9.77% of recipe recipes. The results of the study were obtaining results, the number of prescriptions from patients was 85.27% more than prescriptions from general patients 14 66% and other insurance 0.07%. The average waiting time for non-concoction recipe services in 25 minutes, and concoctions are 62 minutes

Sarah Dinda Hanifa; Nida Handayani

Jurnal Media Administrasi 2024 Universitas 17 Agustus 1945 Semarang, Indonesia

The JMO application is a digital-based social security service system in the form of mobile apps. In its application, the JMO application still has many problems, one of which is when logging into the JMO application, you still have to wait a few moments to enter the menu display, in the data updating feature, especially at the stages of biometric verification and system development, but it does not provide significant changes in terms of both features and application view. The research aims to see the application of the Jamsostek Mobile (JMO) application system to BPJS Ketenagakerjaan at the Bogor Cileungsi branch office. the research method used is qualitative with a descriptive approach. Data collection techniques used are observation interviews and documentation. Research using the theory of DeLone & McLean.

Winda Wati; M. Khoirul Anwar

Jurnal Media Administrasi 2024 Universitas 17 Agustus 1945 Semarang, Indonesia

Work From Home or working from home is the policy of the government of the Republic of Indonesia in handling cases of the spread of Covid-19 in Indonesia. The first Covid-19 case occurred in Indonesia in 2020, this made the Indonesian government create a large-scale social restriction policy which made all workers, both government and private, change their work system to Work From Home. BPJS Employment Mampang branch is a government agency that provides social security services to all workers in Indonesia. The aim of this research is to find out how work from home was evaluated during the Covid-19 pandemic at the BPJS Employment Mampang office. This research uses a qualitative approach and uses the CIPP model evaluation theory developed by Stufflebeam Zhang. The data collection techniques used were observation, interviews and documentation. The number of informants in this research was 12 informants. Data processing uses triangulation techniques. The results of this research show that the evaluation of Work From Home during the Covid-19 pandemic at the BPJS Employment Mampang office resulted in a fairly good evaluation. With the results of this evaluation, several employees agreed that the Work From Home program should continue to be implemented by making improvements to the Work From Home program so that it can be more effective for employees and the company. However, for employees who do not agree, it is because not all job desk jobs can be done Work From Home.

Yoga Pribadi Putra; Erna Indriastiningsih; Anita Oktaviana Trisna Devi

Manufaktur: Publikasi Sub Rumpun Ilmu Keteknikan Industri 2024 Asosiasi Riset Ilmu Teknik Indonesia

Data from the Social Security Administering Agency (BPJS) for Employment in 2021 - 2022 recorded 499,604 cases of work accidents, then the Circular Letter of the Chief Mining Inspector number: B- 6234/MB.07/DBT.KP/2023 dated 9 October 2023 regarding Increasing Vigilance in Efforts Preventing Mining Accidents and Improving Mining Safety Performance, throughout 2023, 46.9% of accidents will result in deaths due to interaction activities on mine roads. Based on preliminary studies at PT. The true Saptaindra Site SERA in 2023 found that the number of property damage accidents (equipment damage) was 11 cases and near misses were 4 cases. The aim of this research is to identify risks that can occur both in terms of humans, the environment and operational processes, then be able to analyze the level of risk and provide recommendations for controlling dangerous risks to minimize the potential for work accidents at the PT Saptaindra Sejati Site SERA. This research uses HIRA (Hazzard Identification Risk Assessment) method with the main focus being able to identify potential hazards through calculating the level of opportunity (Likelihood) and level of severity (Saverity) in order to obtain the level of risk using a risk matrix. And then control is carried out according to the work safety hierarchy, namely elimination, substitution, engineering, administration and PPE (personal protective equipment). The results of this research show that after controlling jobs with a medium risk level, there are 3 jobs including Topsoil removal, Over burden removal and Coal getting and less than 9 according to table 2.3 Risk Matrix and jobs with a low risk level. risk), namely 3 jobs including Land clearing, Drill and blast and Mine water pumping work in the sump.    

Khoirun Nisak Shabira; Nurul Azizah

Jurnal Pajak dan Analisis Ekonomi Syariah 2024 Asosiasi Riset Ekonomi dan Akuntansi Indonesia

This research aims to find out the procedure for calculating JHT tax and printing guarantee claim vouchers. The research method used in this journal uses data collection techniques in the form of observation, interviews and documentation. The results of this research show that the role of E-PPT My Tax in calculating JHT tax and the procedure for printing guarantee claim vouchers can make it easier for a company to record financial reports sequentially and in detail. Having procedures makes it easier to carry out an activity accurately, consistently and relevantly. The conclusion of this research is that the role of E-PPT My Tax in calculating JHT tax and the procedure for printing guarantee claim vouchers is very important because you can know how to calculate tax in detail and by printing guarantee vouchers, a company's financial reports can be directed and clear, and later An archive will also be created if the file is used at any time.

Nadila Rahmawati; Relita Buaton; Indah Ambarita

Switch : Jurnal Sains dan Teknologi Informasi 2024 Asosiasi Profesi Telekomunikasi Dan Informatika Indonesia

The health Social Security Administering Agency (BPJS) is a legal entity specifically assigned by the government to administer social security. Seen in the vision and mission of the Long Term Develompment Plan For the Health Sector 2005-2025, namely that the community is expacted to have the ability to access quality health services and also obtain heald insurance, namely that the community gets protection in meeting their basic health needs. Especially for the people of Binjai city, to see the level of satisfaction of peolbe using BPJS Health in the city of Binjai, it is necessary to build a clustering that can group the level of satisfaction in each domicile. Data Mining Grouping using the K-Menas Clustering algoritma metdhod, which is a process of processing quite large amounts of data using statistical methods, this producing a group of data. It is hoped that clustering can complete the grouping of satisfaction levels of BPJS user commuites in the city of Binjai. There are 400 data from correspondent responses from the community regarding the level of satisfaction in using BPJS Health in the city of Binjai. From the results of trials with 400 data carried out with MATLAB, it was found that group 3, cluster 1, had 244 data, cluster 2 had 69 data, cluster 3 had 87 data, group 4 cluster 1 has 78 data, cluster 2 68 data, cluster 3 has 109 data, group 5 cluster 1 has 63 data, cluster 2 has 63 data, cluster 3 has 145 data, cluster 4 has 24 data, cluster 5 has 100 data.