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In today's digital era, most people use smartphones for various purposes. In the laboratory field,  as an innovation in laboratory examinations, and as a form of community service to promote healthy living and change people's lifestyles, medical laboratory technicians play a role in creating medical record applications. The development of this application is based on the fact that patients often forget about the examinations they have undergone, making it difficult to accurately record medical history. The examinations conducted on patients are a benchmark for lifestyle patterns that should be carefully considered by patients. This attention begins with the periodic recording of health history, which should be done to anticipate spikes or abnormalities in the body's condition. The application system, created through a semi-automatic method for recording and reminding examinations, is able to minimize errors or inaccuracies in the examination results in the history, thus facilitating self-control of both lifestyle, examinations, and health. Medical record application software can provide health data from previous laboratory examinations and can provide reminders for the next scheduled examination."

Hyperthermia is a condition of failure to regulate body temperature (thermoregulation) due to the body's inability to release or remove heat or excessive heat production by the body with heat release at a normal rate. Determine nursing problems that arise in patients based on the results of the assessment, determine interventions, carry out implementation according to the plans that have been determined and evaluate the actions / implementations that have been carried out. In accordance with the problems experienced by these partners, efforts have been made, among others, by implementing the implementation of a water tepid sponge in pediatric patients who experience hyperthermia who are treated in the pediatric ward. The specific target of this PKM activity is to teach mothers of child patients who experience hyperthermia, but through education by nurses in the children's ward. water tepid sponge therapy can reduce milk quickly and prevent fever, especially in pediatric patients who experience hyperthermia at Permata Medika Hospital Semarang. Teach the nurse in the pediatric ward how to reduce fever by using a water tepis sponge and the nurse will later educate the parents of child patients with fever. The method used in this PKM activity is to apply the implementation of a water tepid sponge in pediatric patients who experience hyperthermia. Demonstration of water tepid sponge according to SOP. The result of this community service activity is that the level of knowledge of nurses and parents of patients who experience hyperthermia at Permata Medika Hospital in Semarang has increased after being given material on reducing fever management, besides that the patient is able to carry out a simulation on how to reduce fever with a water tepid sponge.

This study examines the quality of outpatient public services for BPJS Health patients at the Regional General Hospital of Dumai City. The purpose of this research is to assess how service quality is experienced by patients and how effectively outpatient services are delivered. A qualitative descriptive approach was used, with data collected through direct observation, in-depth interviews, and documentation. Informants included outpatient service staff and BPJS patients selected purposively to represent both service providers and service users. The analysis focuses on five dimensions of service quality: physical facilities, service reliability, responsiveness, assurance, and empathy. The results indicate that outpatient services are generally perceived as adequate, particularly in terms of physical facilities, diagnostic accuracy, and staff professionalism. However, delays in registration and service processes remain a major concern, mainly due to high patient volume and administrative procedures. In addition, differences in staff communication and interpersonal attitudes lead to variations in patient experiences. Overall, the study highlights the importance of improving service responsiveness and strengthening empathetic communication to enhance patient satisfaction and the effectiveness of public hospital outpatient services.

Community health centers (Puskesmas) play a strategic role as primary health care facilities in improving public health status. However, Puskesmas Bumi Ayu still faces several challenges, including limited human resources, inadequate facilities, and suboptimal community participation in supporting health services. This Community Service Program (PKM) aims to enhance the quality of community health services through a community organizing approach that actively involves health workers and service users. The methods employed include health education, interactive discussions, and participatory monitoring and evaluation conducted at Puskesmas Bumi Ayu, Dumai Selatan District. The results indicate an improvement in the understanding of health workers and the community regarding patient-oriented service quality, optimization of available resources, and strengthened collaboration among the health center, local government, and the community. Furthermore, the program fostered collective awareness, positive behavioral changes, and the emergence of local change agents supporting community-based health services. Overall, this PKM contributes to the development of more responsive, inclusive, and sustainable primary health care services in the working area of Puskesmas Bumi Ayu

The workplace is where tasks are carried out to produce goods and services. The implementation of Occupational Health and Safety (OHS) programs in a company can support the improvement of workforce productivity, thereby yielding benefits automatically. The research population consisted of 737 individuals, namely all employees registered as hospital staff, while the research sample consisted of 10 individuals who have authority in implementing the Occupational Health and Safety Management System (OHSMS) at the Hospital in Makassar City. The research was conducted using qualitative survey methods through purposive sampling. Data were collected through interviews and direct observations. The results of this research examined commitments and policies, planning, organizing, and implementing OHS at the Hospital in Makassar City. Commitments and policies from leadership regarding OHS implementation already exist and are documented, but they have not been effectively socialized to all elements in the hospital. OHS planning at the Hospital in Makassar City has been conducted before program formulation, including data collection and priority setting. Organizing is done by forming the PK3RS organization. OHS implementation is carried out in the form of training, socialization, and provision of personal protective equipment, but still in very minimal quantities. Evaluation and review have not been carried out because the implementation of OHS at the Hospital in Makassar City has only been running for about 6 months. Recommendations for management include strengthening commitments to improve PK3RS performance, ensuring the provision of qualified PK3RS personnel, and communicating OHS to all levels of management, employees, patients, and hospital visitors.

Introduction: Nursing services as the front line play a very high role in the satisfaction received by patients One of the determinants of patient satisfaction is the quality of nursing services towards the quality of health services, even becoming one of the determining factors for the image of health service institutions. Objective: to analyze the relationship between the quality of nursing services and patient satisfaction in the Emergency Room of Dr Hafiz Cianjur Hospital Method: The design used is descriptive analytics with a cross-sectional approach The sample taken was 94 respondents using accidental sampling techniques Research data was taken using a questionnaire sheet in October - December 2023. Results: After analyzing the data, it was tabulated using chi square test with a significance level of 005 The research results showed that the Quality of Nursing Services (564%) had 53 respondents in the moderate category and Patient Satisfaction (543%) had 51 respondents in the moderate category The statistical test results obtained a significance value of 0002 Based on the value of p <0005, it can be concluded that there is a relationship between the quality of nursing services and patient satisfaction in the Emergency Room of the Hospital.

A hospital is an organization that, with all its health facilities, is expected to help patients improve their health and achieve optimal healing both physically, psychologically and socially. One profession that has an important role in maintaining the quality of health services is nursing. Nursing is the activity of providing care to individuals, families, groups or communities, whether sick or healthy, because nurses in carrying out nursing practice must always improve the quality of service by following developments in science and technology through education and training according to their field. Work. This research is a type of quantitative research with a cross-sectional design approach. The results of the analysis show that the Chi Square value for extroverted personality characteristics is 0.030 and introverted personality is 0.019, indicating that there is a relationship between personality characteristics and nurses' caring behavior. Based on the characteristics of the respondents, it is known that the majority of respondents are women, with the largest age range being 22-40 years, the dominant education level is D-III nursing and the majority of respondents are single. The results of the chi-square analysis showed that the significant relationship between personality characteristics (extroversion and introversion) has major implications for nursing practice and human resource management in health care settings. A deep understanding of these interrelationships provides a foundation for improving the quality of nursing care, managing balanced care teams, and personalizing approaches to providing care to patients.

Human resources are a very important factor in an organization. Medical personnel are human resources to achieve hospital goals. In order for hospital goals to be achieved effectively and efficiently, management is required to be able to provide job satisfaction to its medical personnel. The aim of the research is to determine and analyze the factors that influence the job satisfaction of medical personnel at RSU Sinar Husni Deli Serdang in 2023. The research design used in this research is an analytical survey with a cross sectional design. The population in this study was all medical personnel at RSU Sinar Husni Deli Serdang, totaling 138 people, the number of samples to be studied was 102 people, the sampling technique used was purposive sampling, data analysis was carried out using univariate, bivariate and multivariate analysis. . The statistical tests used are the chi square test and logistic regression. The results of the chi square test research show that the independent variables, namely salary p= 0.001, coworkers p= 0.001, supervision p= 0.002, promotion p= 0.003 and job characteristics p= 0.008 have a p-value of 0.001 < α 0.05, meaning salary , colleagues, supervision, promotions and job characteristics influence job satisfaction of medical personnel at RSU Sinar Husni Deli Serdang and the results of the multiple logistic regression test show that the salary variable has an odds ratio (OR) of 3.188. The conclusion is that salary, co-workers, supervision, promotion and job characteristics influence medical personnel at RSU Sinar Husni Deli Serdang. It is recommended that efforts that need to be made by hospital management are to increase the provision of incentives and rewards for those who are better so that they can motivate them to provide maximum service to patients.    

Chronic Kidney Disease (CKD) with et causa Hyperkalemia is one of the highest causes of death in Indonesia as well as in Sikka district. Based on data obtained in 2022, there were 300 cases of the largest CKD in 25 sub-districts, based on data in the Matahari room there were 22 cases recorded. The aim of this research is to enable prospective nurses to apply professional practices and manage a low potassium diet in hyperkalemia patients to reduce potassium levels in the Matahari Room at RSUD dr. T.C. HILERS Maumere. This research is a case study research using the case study method which begins with identifying previous nursing care reports or via the internet The results of the study showed that there was a decrease in potassium levels in the participants as evidenced by the results of potassium examinations from 6.5 mmol/L down to 5.0 mmol/L. From the research results it can be concluded that low potassium diet management is very influential in helping to reduce potassium levels in the blood. Suggestions for relevant agencies are that low-chlorium diet management can be used as a nursing care option for patients with Chronic Kidney Disease. It is hoped that by knowing the effect of a low potassium diet on hyperkalemia sufferers, it is hoped that this can be an input for improving the quality of services in further nursing care.

Pharmaceutical Services at the Hospital is an integral part of the Hospital's health care system that is patient-oriented, providing Pharmaceutical Preparations Medical Devices, and Medical Materials that are quality and affordable for all levels of society including clinical pharmacy services (Anonymous, 2016) Besed on the Decree of the Minister of Health of the Republic of Indonesia No 179 Menkes/SK/11/2008, the SPM indicator of hospital pharmacy services includes the waiting time for drug services to be a maximum of 30 minutes while the maximum concoction drug is 60 minutes, the absence of medication errors, stalaction customers at least 80% and prescription writing all must refer to the Hospital formulary This study aims to find out the Waiting Time (Respond Time) of Prescription Services for Finished Medicines and drugs mixed with BPJS patients Outpatient in Bangil Hospital. This research is a non-experimental research with descriptive approach, namely the type of research approach to obtain an overview of the state of a group of data based on observations the real thing is, data collection is done in the Outpatient Pharmacy Service at Hangil Hospital, and is carried out for three months. The total mumber of prescription samples erered in the pharmacy installation for three months a 12.587 prescriptions with details of 10,770 prescriptions of JKN BPJS 85.27% 1,808 peral recipes 14 66% and 9 other insurance recipes 0.07% Among the recipe for JKN BPIS obtained during the study were 90.23% of non-concoction recipes and 9.77% of recipe recipes. The results of the study were obtaining results, the number of prescriptions from patients was 85.27% more than prescriptions from general patients 14 66% and other insurance 0.07%. The average waiting time for non-concoction recipe services in 25 minutes, and concoctions are 62 minutes

The incidence of infection is considered a serious problem that threatens the health and safety of patients and health workers globally. Nosocomial infections are infections that occur in hospitals and attack sufferers who are in the healing process. Personal protective equipment (PPE) is equipment that workers must use when carrying out work that poses a risk of compromising safety and health. The aim of this research is to determine the implementation of the use of personal protective equipment (PPE) in room D of one of the Bogor city hospitals. The type of research is in the form of a case study of nursing management station nurse practice which was carried out October 16 – November 10 2023. Data collection tools used observation and checklist sheets. The results of research on the types of Personal Protective Equipment (PPE) used in room D consist of handscoone, mask, apron, haircap and shoes. The personal protective equipment (PPE) used in room D was found to be incomplete. The implementation of the use of Personal Protective Equipment (PPE) used in room D was found to be poor, because of the 5 nurses only 3 nurses applied it well (70%), the rest were not good (30%). And in conclusion, implementing the use of Personal Protective Equipment (PPE) is very important for health workers, especially nurses, when carrying out medical procedures to avoid nosocomial infections..

Hospitals are a comprehensive part of social and media organizations whose function is to provide complete health services to the community, both curative and rehabilitative, hospital services reach family and environmental services. The aim of the research is to analyze the influence of health service quality on patient satisfaction in the inpatient room of Melati Perbaungan Hospital. Analytical survey research design with a cross sectional design. The total population of patients treated from June 2023 to August 2023 in the Inpatient Room at Melati Perbaungan Hospital is 167 people. The number of samples was 62 people. The results of the chi square test research show that there is an influence of 8 variables, namely technical competence, human relations, effectiveness, efficiency, continuity, security, human relations and comfort, which have a p-value <α 0.05, meaning that technical competence, human relations, effectiveness, efficiency, continuity, safety, human relations and comfort influence patient satisfaction in the Melati Perbaungan Hospital inpatient room. The results of the multiple logistic regression test are the most dominant comfort variable with an odds ratio (OR) of 18.455, meaning that it influences patient satisfaction 18 times. The conclusion is that the comfort variable is the dominant variable that has the most influence on patient satisfaction in the Melati Perbaungan Hospital inpatient room. It is recommended for hospitals to adopt policies to increase patient comfort in treatment rooms in order to produce optimal satisfaction for patients.

Surgical wound infection is a serious problem in patient care in hospitals. This infection can cause increased morbidity, mortality, increased length of stay as well as costs and patient demands. This can be closely related to the quality and services of hospitals, which will also affect the credibility of health services. Nurses are the people who have the most contact with patients, therefore nurses' behavior is very influential in implementing procedures to prevent surgical wound infections. This study aims to determine the relationship between knowledge and length of work with nurses' behavior in efforts to prevent surgical wound infections at Gatot Soebroto Hospital in 2023. This research method is a quantitative study with a cross-sectional design approach. Using a total sampling technique of 60 people. Data collection was carried out by assessment using knowledge questionnaire instruments and intra-operative behavior checklists. Data were analyzed univariately and bivariately using the Spearman rho test correlation technique. The research results showed that 21 nurses (35%) had less knowledge. Nurses who have worked for less than 6 years are 37%, nurses who have worked for more than 10 years are 40%. Nurses with bad behavior had a higher number of 53.3%. The results of the Spearman rho test showed that (1) there was a relationship between nurses' knowledge of the behavior of preventing surgical wound infections with a p value = 0.000, meaning p > 0.05 (r = 0.616), (2) there was a relationship between the length of service of nurses and the behavior of preventing wound infections. operation with a p value = 0.006 means p > 0.05 (r = 0.349). The conclusion is that there is a significant relationship between knowledge and behavior of nurses and there is a significant relationship between length of service and behavior of nurses in efforts to prevent surgical wound infections. The research suggestion is for hospital management to increase nurses' knowledge in the form of training, workshops and regular supervision,

Electronic nursing care documentation plays an important role in maintaining patient safety. Electronic documentation can identify the potential for increasing efficiency and effectiveness in providing nursing care. The purpose of this article is to determine the application of electronic nursing care documentation management. This research is a case study obtained when students carried out the Nursing Management Stage practice at one of the hospitals in Bogor City from 16 October - 10 November 2023. Data collection was carried out through several processes which included management review of electronic documentation based on 5M, SWOT analysis and formulation and problem priorities using the criteria of magnitude, severity, manageability, nursing concern, affordability which are assessed with a score of 1 – 5. The vision of room X is electronic-based so that effective nurses need time to adapt to technology to carry out electronic-based nursing documentation. The conclusion is that documentation of nursing care plays a crucial role as an important process for recording patient care information.

It can be said that patient satisfaction is an abstract thing and the results vary greatly because basically it really depends on each individual's perception. Patient satisfaction can be said to be fulfilled if the services provided are in accordance with their expectations. The aim of the research is to analyze the Quality of Emergency Room Services on Patient Satisfaction at RUMKIT TK II Iskandar Muda Banda Aceh. The research design used in this research is an analytical survey with a cross sectional design. The population in this study was all 2,058 emergency room patients. The number of samples to be studied is 95 people. Data analysis was carried out using univariate, bivariate and multivariate analysis. The statistical tests used are the chi square test and logistic regression. The results of the chi square test research show that there is an influence of 5 variables, namely reliability, responsiveness, assurance, empathy and physical evidence, which have a p-value <α 0.05, meaning that reliability, responsiveness, assurance, empathy and physical evidence influence patient satisfaction in the RUMKIT TK ER. II Iskandar Muda Banda Aceh and the multivariate test shows that the 5 variables of reliability, responsiveness, assurance, empathy and physical evidence influence the results of the multiple logistic regression test showing that the responsiveness variable is the most dominant with an odds ratio (OR) of 15,104, meaning 15 times influencing patient satisfaction. The conclusion was that the dominant responsiveness variable had the most influence on patient satisfaction at the RUMKIT TK II Iskandar Muda Banda Aceh emergency room. It is recommended for hospitals to adopt policies to increase patient responsiveness in the ER in order to produce optimal patient satisfaction.      

Quality is one of the important elements in every health service. Therefore, in providing health services for the community, health service providers must always maintain the quality of services provided. The purpose to be achieved in this study is to analyze the factors that affect the quality of health services on patient satisfaction of the General Polyclinic at Bethesda Gunungsitoli General Hospital. This type of research uses a descriptive analytical survey with a cross sectional design. The population in this study was all patients who came for outpatient treatment at the General Polyclinic at Bethesda General Hospital Gunungsitoli approximately 2235 visits to take smpel using the Accidental sampling method.While the sample amounted to 100 people. Data analysis was carried out by univariate, bivariate and multivariate analysis. Based on the results of  the chi-square  test, it is known that the incidence of hypotension affects  Tangible, Responsiveness, Reliability, Assurance and Empahaty  p = 0.000, meaning that there is Tangible, Responsiveness, Reliability, Assurance and Empahaty to patient satisfaction. From the results of multivariate analysis, it is known that the most influential variable in this study is the Responsiveness variable with an OR value of 15,104. The conclusion in this study is that responsiveness is the dominant factor affecting patient satisfaction at the General Polyclinic at Bethesda General Hospital Gunungsitoli. To be able to improve the quality of services that must be improved, especially security and comfort guarantees for patients such as: completing patient administration, responding quickly to patient complaints, providing drugs quickly and precisely, providing information and quick response in handling patients to be improved to create a patient satisfaction that becomes patient satisfaction at the General Polyclinic at Bethesda General Hospital Gunungsitoli.    

Pharmaceutical service is direct and responsible service to patients related to pharmaceutical preparations to improve the quality of life of the patients. One of the health service facilities is the hospital. Hospitals are required to provide quality services for the creation of a satisfaction. Satisfaction is closely related to the expected service and the reality of service that has been given. Therefore it is necessary to measure patient satisfaction to see how far the services provided in accordance with the expectations of patients. The research is using deskriptif prospektif metode and using purposive sampling technique. The study was conducted in February 2020, by giving a questionnaire to the visiting patients and having receivedpharmaceutical services at the "x" hospital in Sidoarjo. Able to communicated well, used Indonesian, willing to be interviewed with the provisions of 18 years old, 19-45 years old and ≥46 years old. The perception of patients satisfied about the tangible of 72%, emphaty indicator of 66% with satisfied categories, and reability indicator of 67% with satisfied categories so the average percentage of overall out patient BPJS satisfaied. The conclusion of this research is that the services provided in the installation of the "x" pharmacy to patients are categorized as well.

Children are one of the age groups that are very vulnerable to nutritional problems. Nutritional problems do not only occur when the mother is pregnant, nutritional problems also arise during infancy. The occurrence of nutritional problems in infants, namely, allergies to food ingredients, excess nutrition or obesity, and diarrhea can lead to malnutrition which has the potential to cause poor nutritional status and even malnutrition. This case report aims to carry out midwifery care for under-fives with malnutrition comprehensively and sustainably through the SOAP documentation approach. Case collection was carried out by conducting patient home visits. Conclusion of midwifery care An. A with poor nutrition, after carrying out midwifery care for 3 visits to the patient, the results obtained in the last study were an increase in weight in An. A from 9.2 to 9.7 kg body weight but still in the stage of undernourishment with the KMS curve status category according to BW/U is in yellow. The community is expected to comply with posyandu visits so that the growth and development of children can be monitored. For health services to be able to provide education to the public about the importance of monitoring the growth and development of children to avoid the incidence of malnutrition.

Improving the quality of service in hospitals is an important factor to support patient satisfaction. Patient loyalty is determined by the quality of service, so the quality of service must be improved. The purpose of this article is to find out what factors can influence the quality of service in a hospital. The influencing factors are tangible, realistic, responsive, assurance, and empathy. Patient satisfaction is an important component of various health service parameters because patient assessment can be a measure of the quality of health services. Cases of dental and oral disease are high throughout the world, accompanied by an increase in prevalence in Indonesia based on Riskesdas results from 2007 to 2018 and high rates of self-treatment of dental and oral diseases.

Blood transfusion safety is a top priority in the management of transfusion services, considering the risk of pathogen transmission and adverse transfusion reactions. With advances in technology, there are significant opportunities to improve blood filtration and processing processes, which could significantly reduce these risks. This study aims to evaluate the effectiveness of new technologies in screening and processing transfusion blood in reducing pathogen contamination and improving patient safety. This research method involves a comparative analysis of historical data on the incidence of transfusion reactions and the incidence of infection transmission before and after the implementation of pathogen filtering technology and improved blood processing systems in several blood transfusion centers. The results showed that the use of the latest pathogen screening technologies, together with improved blood processing methods, contributed significantly to reducing the incidence of infection transmission and adverse transfusion reactions. Data analysis also shows an increase in patient satisfaction and confidence in the blood transfusion process. The conclusions of this study suggest that the integration of new technologies in the screening and processing of transfusion blood is an effective strategy to improve patient safety and reduce transfusion-related risks