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Lingga Kumala; Nazori Nazori; Efni Anita

Jurnal Ekonomi dan Keuangan Islam 2024 Asosiasi Riset Ekonomi dan Akuntansi Indonesia

In general, many people choose to save and borrow money from financial institutions other than sharia banks, such as conventional banks and general cooperatives. In fact, conventional banks are known to adhere to an interest system which according to scholars is prohibited because interest is considered usury. Factors that can influence interest in saving at Islamic banks are knowledge, promotions and location. A person's knowledge about Islamic banks will influence customer interest, each bank tries to promote all the products and services it has, and the location of Islamic banks has easy assets. The aim of this research is to determine the influence of knowledge, promotion and location on the interest of the people of Pandan Jaya subdistrict, Tanjung Jabung Timur district to save in sharia banks. The type of research used in this research is quantitative descriptive research. The sample was selected using Accidental Sampling and the Slovin formula to obtain 98 respondents. The data analysis used is Multiple Linear Regression Analysis. The results of the research concluded that partially the variables knowledge, promotion and location had an influence on interest in saving at Sharia Banks in Pandan Jaya Village, East Tanjung Jabung Regency. Simultaneously, the variables of knowledge, promotion and location influence interest in saving at Sharia Banks in Pandan Jaya Village, East Tanjung Jabung Regency. Based on the coefficient of determination, it indicates that knowledge, promotion and location can influence interest in saving at Sharia Banks by 77.4%. It is hoped that people, especially Muslims, can save in sharia banks considering that sharia banks have used sharia principles in accordance with Islamic recommendations, sharia banks can increase people's interest in saving using Sharia Bank services by considering research variables, namely increasing knowledge, promotion and location, and further research can add other variables which are also thought to influence interest in saving at Sharia Banks.

Hepi Irawan; Juliandi Harahap; Ramadhani Syafitri Nasution

Jurnal Rumpun Ilmu Kesehatan 2024 Pusat Riset dan Inovasi Nasional

Human resources are a very important factor in an organization. Medical personnel are human resources to achieve hospital goals. In order for hospital goals to be achieved effectively and efficiently, management is required to be able to provide job satisfaction to its medical personnel. The aim of the research is to determine and analyze the factors that influence the job satisfaction of medical personnel at RSU Sinar Husni Deli Serdang in 2023. The research design used in this research is an analytical survey with a cross sectional design. The population in this study was all medical personnel at RSU Sinar Husni Deli Serdang, totaling 138 people, the number of samples to be studied was 102 people, the sampling technique used was purposive sampling, data analysis was carried out using univariate, bivariate and multivariate analysis. . The statistical tests used are the chi square test and logistic regression. The results of the chi square test research show that the independent variables, namely salary p= 0.001, coworkers p= 0.001, supervision p= 0.002, promotion p= 0.003 and job characteristics p= 0.008 have a p-value of 0.001 < α 0.05, meaning salary , colleagues, supervision, promotions and job characteristics influence job satisfaction of medical personnel at RSU Sinar Husni Deli Serdang and the results of the multiple logistic regression test show that the salary variable has an odds ratio (OR) of 3.188. The conclusion is that salary, co-workers, supervision, promotion and job characteristics influence medical personnel at RSU Sinar Husni Deli Serdang. It is recommended that efforts that need to be made by hospital management are to increase the provision of incentives and rewards for those who are better so that they can motivate them to provide maximum service to patients.    

Dini Fahriati; Rauly Sijabat; Rita Meiriyanti

Jurnal Riset Rumpun Ilmu Ekonomi 2024 Lembaga Pengembangan Kinerja Dosen

This research examines the employees of UKM Batik Lasem Sekar Mulyo, Rembang. This research aims to determine the influence of the role of core self-evaluation and empowering leadership on employee creativity through knowledge sharing. The research method in this research is a quantitative research method. The population in this study were all employees with a total of 95 employees who worked at UKM Batik Lasem Sekar Mulyo, Rembang, while the sample in this study was 95 respondents. Determining the sample size used a non-probability sampling technique because the population was relatively small, so the technique taken was saturated sampling (census). Data analysis in this research used the SmartPLS version 3 program. The data analysis technique used was the Structural Equation Modeling (SEM) equation model. The results of the analysis and discussion show that the quality perception variable influences Core Self-Evaluation and influences Employee Creativity, Empowering Leadership influences Employee Creativity, Core Self-Evaluation influences Knowledge Sharing, Empowering Leadership influences Knowledge Sharing, Knowledge sharing influences Employee Creativity, Core Self-Evaluation has an effect on Employee Creativity, partially mediated by Knowledge sharing, and Empowering Leadership has an effect on Employee Creativity in Employees of UKM Batik Lasem Sekar Mulyo, Rembang, which is partially mediated by Knowledge sharing.

Zulhendri Zulhendri; Ismail Efendy; Ramadhani Syafitri Nasution

Jurnal Rumpun Ilmu Kesehatan 2024 Pusat Riset dan Inovasi Nasional

There are many factors that influence employee or employee performance at work. that performance is basically influenced by many factors, one of which is work motivation in carrying out tasks. One of the factors that can influence employee performance is work motivation, incentives (compensation), and leadership. The aim of this research is to determine and analyze the influence of leadership style on the performance of medical and non-medical service staff at Tarempa Hospital, Anambas Islands, Riau in 2024. This type of research uses a descriptive analytical survey with a cross-sectional design. The population in this study was all the medical and non-medical service installation staff at Tarempa Regional Hospital, Anambas Islands, Riau, totaling 78 people. While the sample numbered 78 people, this population sampling was carried out with the total population. Data analysis was carried out using univariate, bivariate and multivariate analysis. Based on the results of the chi-square test, it is known that the performance of medical and non-medical service staff has an influence on Militaristic Leadership Style, Paternalistic Leadership Style, Laissirez Fair Leadership Style and Democratic Leadership Style p = 0.000, meaning that there is an influence of Militaristic Leadership Style, Paternalistic Leadership Style, Leadership Style Laissirez Fair and Democratic Leadership Style. on the performance of medical and non-medical service staff. From the results of the multivariate analysis, it is known that the most influential variable in this study is the Democratic Leadership Style variable with an odds ratio (OR) value of 62,850 which predominantly influences medical and non-medical service staff. The conclusion in this research is that the appropriate leadership style applied by medical and non-medical services is a democratic leadership style. This is because based on research results, democratic leadership style is the most dominant influence on the performance of medical and non-medical service staff. It is recommended that medical and non-medical service staff strive to improve the performance of medical and non-medical services through reading and discussion activities and discipline when entering work.    

Apriliana, Nofita; Subiyanto , Didik; Septyarini, Epsilandri

Jurnal Riset Rumpun Ilmu Ekonomi 2024 Lembaga Pengembangan Kinerja Dosen

The aim of this research is to analyze the influence of extrinsic motivation and intrinsic motivation on employee work performance: gender as a control variable. This research uses a quantitative method using a questionnaire with a sample size of 58 respondents or employees. The research results show that Extrinsic Motivation has a positive and significant influence on Intrinsic Motivation, Intrinsic Motivation has an influence on Job Performance, and Extrinsic Motivation has no influence on job performance. Keywords: Extrinsic Motivation, Intrinsic Motivation, Job Performance, Gender

Rizka Lukmana; M. Mukhlis Nasrulloh; Heri Dermawan; Ahmad Farid

JURNAL ILMIAH PENDIDIKAN KEBUDAYAAN DAN AGAMA 2024 CV. ALIM'SPUBLISHING

Marketing strategy is influential in providing satisfaction for service customers, including educational services. With a marketing strategy, it can encourage customer satisfaction for educational services. This research approach uses quantitative methods. The sampling technique in this study used Simple Random Sampling, which was as many as 34 students. The data collection technique is using a questionnaire. The data analysis technique used is simple linear regression. the following results of calculations using Microsoft excel equipped with SPSS 22 show the results of the study that there is an influence between marketing strategy (X) on customer satisfaction of education services (Y) at Raudhatul Athfal Darunnajah 2 Cipining, it is proven that the coefficient of determination of the summary model table value R square = 0.319, to determine the magnitude of the effect of variable x on variable y by 32%. So the results of the coefficient of determination show that 32% of marketing strategies contribute to customer satisfaction in education services, while the rest is 100% - 32% = 68% others are influenced by other factors.

Lusiana Lumbantoruan; Anita Yus

Bhinneka: Jurnal Bintang Pendidikan dan Bahasa 2024 Universitas Palan

The research was conducted with the aim of knowing the effect of serialized image media on the achievement of cognitive development of children aged 5-6 years at TK Harapan Kita Yadika, Labuhanbatu Selatan Regency. His study used a type of experimental research with a Quasi Experiment design in the form of The Equivalent Time Sample Design. The study population consisted of all children aged 5-6 years at TK Harapan Kita Yadika Kindergarten as many as 2 classes. The sampling technique used simple random sampling technique with the consideration of taking one group randomly, namely Melati 1 class which amounted to 18 children. This research variable consists of independent variables, namely serialized images and dependent variables, namely the achievement of children's cognitive development. Data collection techniques using observation with observation sheet instrument. The data were analyzed using non-parametric statistics by means of the wilcoxon test with a real level of α = 0.05 with a critical value of 40. The results showed that there was a significant effect of serialized image media on the cognitive development outcomes of children aged 5-6 years at TK Harapan Kita Yadika South Labuhanbatu Regency. With the results of statistical calculations where the hypothesis test results show Jcount of 54.5. The hypothesis testing criteria used are the real rate α = 0.05, with dk = n-1 obtained Jtable of 40, so it can be concluded that Jcount (54.5) > Jtable (40). This means that Ha is accepted and Ho is rejected or means that serialized image media has a significant effect on the achievement of cognitive development of children aged 5-6 years at TK Harapan Kita Yadika Kindergarten, Labuhanbatu Selatan Regency.

Zakiatul Fakhiroh; Arsa Arsa; Ahmad Syahrizal; Zakiatul Fakhiroh

Jurnal Ekonomi dan Keuangan Islam 2024 Asosiasi Riset Ekonomi dan Akuntansi Indonesia

This thesis entitled The Influence of Marketing Strategy on Increasing Oyster Mushroom Sales at Omah Mushrooms in Baru Village, Mestong District and aims to determine the effect of marketing strategy, product, price, place, promotion on increasing oyster mushroom sales in Baru village, Mestong sub-district in a quantitative descriptive manner regarding. This research is expected to provide benefits to writers, academic institutions related to increasing oyster mushroom sales, as well as being a source of information for SMEs to find out what the marketing strategy is. Based on the results of the research that has been done, data obtained from product, price, place, and promotion variables on increasing sales, The product has a significant effect on the increase in oyster mushroom sales. This is indicated by the X1 regression coefficient of 0.295. The significant value of the product variable is 0.003, which means it is less than 0.05. The value of tcount > ttable or 3.092 > 1.987, thus indicating that the product has a significant effect on oyster mushroom sales in Baru Village, then Ha is accepted and Ho is rejected. Prices have a significant effect on increasing oyster mushroom sales because this is indicated by the X2 regression coefficient of 0.278. The significant value of the price variable is 0.004, which means it is less than 0.05. The value of tcount > ttable or 2.573 > 1.987 then Ha is accepted and Ho is rejected. A significant place on the sale of oyster mushrooms in the Baru Village is due to the X3 regression coefficient of 0.229. The significant value of the price variable is 0.008, which means it is less than 0.05. The value of tcount > ttable or 2.697 > 1.987, thus indicating that location has a significant effect on the sale of oyster mushrooms in Baru Village, so Ha is accepted and Ho is rejected. A significant promotion of the sale of oyster mushrooms in the New Village is due to the X4 regression coefficient of 0.132. The significant value of the price variable is 0.014, which means it is less than 0.05. The value of tcount > ttable or 3.327 > 1.987, thus indicating that promotion has a significant effect on oyster mushroom sales in Baru Village.

Balqis Nurmauli Damanik

Jurnal Riset Rumpun Ilmu Kesehatan 2024 Pusat riset dan Inovasi Nasional

Hospitals are a comprehensive part of social and media organizations whose function is to provide complete health services to the community, both curative and rehabilitative, hospital services reach family and environmental services. The aim of the research is to analyze the influence of health service quality on patient satisfaction in the inpatient room of Melati Perbaungan Hospital. Analytical survey research design with a cross sectional design. The total population of patients treated from June 2023 to August 2023 in the Inpatient Room at Melati Perbaungan Hospital is 167 people. The number of samples was 62 people. The results of the chi square test research show that there is an influence of 8 variables, namely technical competence, human relations, effectiveness, efficiency, continuity, security, human relations and comfort, which have a p-value <α 0.05, meaning that technical competence, human relations, effectiveness, efficiency, continuity, safety, human relations and comfort influence patient satisfaction in the Melati Perbaungan Hospital inpatient room. The results of the multiple logistic regression test are the most dominant comfort variable with an odds ratio (OR) of 18.455, meaning that it influences patient satisfaction 18 times. The conclusion is that the comfort variable is the dominant variable that has the most influence on patient satisfaction in the Melati Perbaungan Hospital inpatient room. It is recommended for hospitals to adopt policies to increase patient comfort in treatment rooms in order to produce optimal satisfaction for patients.

Neng Sumyati; Siti Kamillah; Rina Afrina

Jurnal Riset Rumpun Ilmu Kedokteran 2024 Pusat riset dan Inovasi Nasional

Acute Respiratory Infection (ARI) is a health problem that often occurs in toddlers. Health education through leaflet media is an effort to convey health messages and is an important strategy in increasing mothers' knowledge and awareness of the use of herbal remedies including ginger and honey decoction for toddlers. This research aims to determine the relationship between education through leaflet media and the level of knowledge of mothers regarding the use of ginger and honey decoction in toddlers suffering from ISPA in Nyalindung Village, Cijedil Health Center Working Area in 2023. The method used is pre-experimental, one-group pretest-posttest design without there is a control group where data collection and variable measurement are carried out at the same time. The sample in this study was 83 respondents. The results of the study showed a significant increase in mothers' knowledge before being given the intervention and after being given the intervention. The average score before being given education was 8.10 and the average score after being given the intervention was 12.33, meaning there was an increase of 4.23. The Wilcoxon test obtained a p-value of 0.000 < 0.05, which means Ha was accepted. This result shows that education through leaflet media is effective in increasing mothers' knowledge about the use of ginger and honey decoction for toddlers. The advice from this research is that it is hoped that mothers will continue to explore information by continuing to participate in outreach activities or with other media such as electronic media by understanding the information presented and being able to apply herbal medicine correctly and safely.    

Tia Risandini; Youdhi Prayogo; Laily Ifazah

Jurnal Kendali Akuntansi 2024 International Forum of Researchers and Lecturers

This study aims to determine the effect of clarity of budget targets and reporting systems on performance accountability at the Regional Financial and Asset Management Agency (BPKAD) of Merangin Regency. This research uses quantitative methods and a causal associative approach, data collection techniques using questionnaires and the sample in this research was 47 employees at BPKAD Merangin Regency using purposive sampling techniques. Data analysis techniques are using descriptive statistics, data quality testing, classical assumption testing, multiple linear regression analysis and hypothesis testing. The results of this research partially show that the variables clarity of budget targets (X1) and reporting system (X2) have a significant effect on performance accountability (Y). Meanwhile, simultaneous testing shows a significant positive influence on performance accountability at BPKAD Merangin Regency.

Rivaldo Ridson; Astriwati Biringkanae; Lisa Kurniasari Wibisono

Transformasi: Journal of Economics and Business Management 2024 Universitas 17 Agustus 1945 Semarang

This study aims to determine the effect of physical evidence on the decision to visit Okinawa cafes. This research is a quantitative descriptive research that aims to analyze and describe the effect of physical evidence. The population in this study are the owners and visitors of Okinawa cafes. The research conducted was to collect data related to the variables studied through literature research and field research. The data collection technique used is a questionnaire. The data testing techniques carried out included conducting instrument quality tests, classical assumption tests, simple regression tests and hypothesis testing. The results showed that the influence of physical evidence on the decision to visit Okinawa cafes based on the results of the determination test (R2) was 20.7%.

Anggik Firda Safara; Tania Apriliyanti; Aminatuzzuhro Aminatuzzuhro

JURNAL EKONOMI BISNIS DAN MANAJEMEN (JISE) 2024 CV. ALIM'SPUBLISHING

The purpose of this study was to determine whether Tax avoidance, Dividend Policy, and Agency cost have a significant effect on firm value in manufacturing companies listed on the IDX 2020-2023. This study uses a descriptive quantitative approach which aims to explain the effect of the independent variables, namely Tax avoidance, Dividend Policy, and Agency cost on the dependent variable, namely firm value. The analysis method used in this study is multiple linear regression analysis, partial test (t test), coefficient of determination (R2 test) and simultaneous F test. The results of multiple linear regression analysis show that the three variables (X) show a positive effect on the variable (Y). The result of the partial test (t test) shows that all variables (X) have a significant effect on variable (Y). The result of R2 test shows that variable (Y) is influenced by variable (X) of 42.9% and the remaining 51.7% is influenced by other variables not examined in this study. And the simultaneous F test shows that variable (X) has a significant effect on variable (Y).

Marce Anggun Lestari; Purwatiningsih Purwatiningsih; Elmira Siska

Jurnal Nuansa : Publikasi Ilmu Manajemen dan Ekonomi Syariah 2024 Asosiasi Riset Ilmu Manajemen Kewirausahaan dan Bisnis Indonesia

PT. Bank Maybank Indonesia Tbk has well-classified employees, aiming to achieve the company's success. Therefore, employees' performance should be driven by work motivation and a conducive work environment to attain optimal employee performance. This study focuses on the effect of motivation and working environment on employee performance on PT. Bank Maybank Indonesia Tbk. The first research objective is to analyze the effect of motivation variables on employee performance, the second is to analyze working environment variables on employee performance and the last is to analyze the effect of motivation and working environment on employee performance of PT. Bank Maybank Indonesia Tbk. This research uses a quantitative approach, which comes from the philosophy of positivism. This method is used for the purpose of researching certain populations and samples. The data analysis methods used are data quality instrument testing, classical assumption testing, multiple linear regression testing, and hypothesis testing. The research results partially show that there is a positive and significant influence of motivation variables on employee performance and partially also show that there is a positive and significant influence of work environment variables on employee performance. Simultaneous or joint research results show that there is a positive and significant influence of work motivation and work environment variables on employee performance.

Marce Anggun Lestari; Purwatiningsih Purwatiningsih; Elmira Siska

Jurnal Nuansa : Publikasi Ilmu Manajemen dan Ekonomi Syariah 2024 Asosiasi Riset Ilmu Manajemen Kewirausahaan dan Bisnis Indonesia

PT. Bank Maybank Indonesia Tbk has well-classified employees, aiming to achieve the company's success. Therefore, employees' performance should be driven by work motivation and a conducive work environment to attain optimal employee performance. This study focuses on the effect of motivation and working environment on employee performance on PT. Bank Maybank Indonesia Tbk. The first research objective is to analyze the effect of motivation variables on employee performance, the second is to analyze working environment variables on employee performance and the last is to analyze the effect of motivation and working environment on employee performance of PT. Bank Maybank Indonesia Tbk. This research uses a quantitative approach, which comes from the philosophy of positivism. This method is used for the purpose of researching certain populations and samples. The data analysis methods used are data quality instrument testing, classical assumption testing, multiple linear regression testing, and hypothesis testing. The research results partially show that there is a positive and significant influence of motivation variables on employee performance and partially also show that there is a positive and significant influence of work environment variables on employee performance. Simultaneous or joint research results show that there is a positive and significant influence of work motivation and work environment variables on employee performance.

Al hadad, Nasrulllah; Widiyati, Dian

Jurnal Riset Rumpun Ilmu Ekonomi 2024 Lembaga Pengembangan Kinerja Dosen

This research aims to analyze the influence of company growth, funding decisions and dividend policy on company value. This research was conducted by analyzing the financial reports of companies in the transportation and logistics sector listed on the Indonesia Stock Exchange (BEI) during the period 2018 to 2022. The sample used in this research was 9 technology sector companies listed on the Indonesia Stock Exchange during the period 2018 to 2022 using purposive sampling techniques. The data used in this research is secondary data in the form of financial reports from each company that has been used as a research sample. The variables used in this research are Company Growth (X1) as the first independent variable, Funding Decisions (X2) as the second independent variable, and Dividend Policy (X3) as the third independent variable and Company Value (Y) as the dependent variable. The panel data regression method was used as the research methodology in this study. Analysis of research results using EViews 12 Student Version Lite software. The research results show that the best model is the Fixed Effect Model (FEM). The results of this study show that partial company growth has no effect and is not significant on company value, partial funding decisions have a significant effect on company value, partial dividend policy has no effect and is not significant on company value, and simultaneously company growth and funding decisions and Dividend Policy influences Company Value.

Yola Bedyanina Barus; Ika Mary

JURNAL RISET MANAJEMEN (JURMA) 2024 Institut Teknologi dan Bisnis (ITB) Semarang

Pariban Hot Springs is one of the most visited tourist destinations by tourists. Apart from being a very nice destination, the cool air also attracts visitors to visit these destinations. However, the quality of a tourist destination is not only determined by the beauty of the tourist object, but must be supported by the quality of service so that visitors will feel satisfied and intend to visit again. Therefore the purpose of this research is to find out how the influence of service quality on visitor satisfaction. This research uses associative quantitative research methods with a sample of 100 respondents. The method of analysis in this study is multiple linear regression with partial hypothesis testing (t test) and simultaneous testing (f test). From the test results of this study, it was found that partially the reliability and empathy variables had a significant influence on visiting satisfaction while the variables of responsiveness, assurance and physical evidence did not show a significant effect. Simultaneously the variables of reliability, responsiveness, assurance, empathy and tangibles together have a significant effect on visiting satisfaction.

Muhammad Ilham Syufi; Juliandi Harahap; Deli Theo

Jurnal Riset Rumpun Ilmu Kedokteran 2024 Pusat riset dan Inovasi Nasional

It can be said that patient satisfaction is an abstract thing and the results vary greatly because basically it really depends on each individual's perception. Patient satisfaction can be said to be fulfilled if the services provided are in accordance with their expectations. The aim of the research is to analyze the Quality of Emergency Room Services on Patient Satisfaction at RUMKIT TK II Iskandar Muda Banda Aceh. The research design used in this research is an analytical survey with a cross sectional design. The population in this study was all 2,058 emergency room patients. The number of samples to be studied is 95 people. Data analysis was carried out using univariate, bivariate and multivariate analysis. The statistical tests used are the chi square test and logistic regression. The results of the chi square test research show that there is an influence of 5 variables, namely reliability, responsiveness, assurance, empathy and physical evidence, which have a p-value <α 0.05, meaning that reliability, responsiveness, assurance, empathy and physical evidence influence patient satisfaction in the RUMKIT TK ER. II Iskandar Muda Banda Aceh and the multivariate test shows that the 5 variables of reliability, responsiveness, assurance, empathy and physical evidence influence the results of the multiple logistic regression test showing that the responsiveness variable is the most dominant with an odds ratio (OR) of 15,104, meaning 15 times influencing patient satisfaction. The conclusion was that the dominant responsiveness variable had the most influence on patient satisfaction at the RUMKIT TK II Iskandar Muda Banda Aceh emergency room. It is recommended for hospitals to adopt policies to increase patient responsiveness in the ER in order to produce optimal patient satisfaction.      

Alfred Solidaritas Telaumbanua; Deli Theo; Juliandi Harahap

Jurnal Riset Rumpun Ilmu Kedokteran 2024 Pusat riset dan Inovasi Nasional

Quality is one of the important elements in every health service. Therefore, in providing health services for the community, health service providers must always maintain the quality of services provided. The purpose to be achieved in this study is to analyze the factors that affect the quality of health services on patient satisfaction of the General Polyclinic at Bethesda Gunungsitoli General Hospital. This type of research uses a descriptive analytical survey with a cross sectional design. The population in this study was all patients who came for outpatient treatment at the General Polyclinic at Bethesda General Hospital Gunungsitoli approximately 2235 visits to take smpel using the Accidental sampling method.While the sample amounted to 100 people. Data analysis was carried out by univariate, bivariate and multivariate analysis. Based on the results of  the chi-square  test, it is known that the incidence of hypotension affects  Tangible, Responsiveness, Reliability, Assurance and Empahaty  p = 0.000, meaning that there is Tangible, Responsiveness, Reliability, Assurance and Empahaty to patient satisfaction. From the results of multivariate analysis, it is known that the most influential variable in this study is the Responsiveness variable with an OR value of 15,104. The conclusion in this study is that responsiveness is the dominant factor affecting patient satisfaction at the General Polyclinic at Bethesda General Hospital Gunungsitoli. To be able to improve the quality of services that must be improved, especially security and comfort guarantees for patients such as: completing patient administration, responding quickly to patient complaints, providing drugs quickly and precisely, providing information and quick response in handling patients to be improved to create a patient satisfaction that becomes patient satisfaction at the General Polyclinic at Bethesda General Hospital Gunungsitoli.    

Rinaldi Upar Ritonga; Nursiah Fitri

JURNAL RISET MANAJEMEN (JURMA) 2024 Institut Teknologi dan Bisnis (ITB) Semarang

An event is an agenda for certain activities or festivals that displays and celebrates important things that are held at a certain time with the aim of communicating messages to visitors. In every event organization, the thing that must always be prioritized is the satisfaction of event visitors. Facilities are everything provided by the company to provide convenience for customers with the aim of providing high satisfaction and being a benchmark for visitor satisfaction from all forms of services provided. Location is a company decision to determine a place of business to carry out business activities or operational activities, and to distribute goods or services that are part of its business activities to consumers. The purpose of this study was to find out whether there is an influence of facilities and location on visitor satisfaction at the Thaipusam Street festival event in Medan. This research is a type of associative research using quantitative data with a population of 5,000 people and a sample of 98 people. The data analysis technique used in this study is multiple linear regression with partial data hypothesis testing, simultaneous testing and the coefficient of determination. Facilities and location have a positive and partial effect on Visitor Satisfaction of the Thaipusam Street Festival Event in Medan. From the results of the simultaneous research it was concluded that the facilities and location simultaneously affected the visitor satisfaction of the Thaipusam Street Festival Event in Medan. The magnitude of the influence is known from multiple linear regression analysis with the result of a coefficient of determination that is equal to 11,6% indicating that the relationship between the independent variables consisting of facilities and location does not have a strong enough effect on visitor satisfaction while the remaining 88,4% is influenced by other variables not examined in this study.