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Bicky Maulana; Osly Usman; Ayatulloh Michael Musyaffi

Jurnal Manajemen Bisnis Era Digital 2024 Asosiasi Riset Ilmu Manajemen Kewirausahaan dan Bisnis Indonesia

This research aims to determine the factors that influence the e-loyalty of e-commerce users in DKI Jakarta towards digital payment features. In this study there are five variables, namely e-service quality, e-trust, perceived usefulness, e-satisfaction, and e-loyalty with the sample criteria being domiciled in DKI Jakarta, at least 17 years old, and having used the ShopeePay e-wallet for three last month. The research method used is quantitative with purposive sampling data collection techniques. This research produced data from 177 respondents which were analyzed using SmartPLS 4.0 software with the Partial Least Square (PLS) method. The research results show that e-service quality has a positive and significant effect on e-satisfaction, e-trust has a positive and significant effect on e-satisfaction, perceived usefulness has no positive and significant effect on e-satisfaction, e-service quality has no positive and significant effect towards e-loyalty, e-satisfaction has a positive and significant effect on e-loyalty, perceived usefulness has a positive and significant effect on e-loyalty. Furthermore, e-service quality does not have a positive and significant effect on e-loyalty through e-satisfaction, e-trust has a positive and significant effect on e-loyalty through e-satisfaction, and perceived usefulness has a positive and significant effect on e-loyalty through e-satisfaction. satisfaction.      

Danar Hadi Bachtiar; Paniran Paniran; I Made Budi Suksmadana

Mars: Jurnal Teknik Mesin, Industri, Elektro Dan Ilmu Komputer 2024 Asosiasi Riset Teknik Elektro dan Informatika Indonesia

Increasing fruit consumption is one of the challenges of public health. To address this, the authors developed a mobile application that allows users to scan and find information related to fruit. FruityFit is an application that can help users to get nutritional and processed information related to certain fruits that can increase users' interest in fruit consumption. This research focuses on constructing the back-end component of the FruityFit application. The design adheres to the REST architectural, leveraging the well-established ExpressJS framework for developmen. To realize the system, we implemented it using a suite of Google Cloud Platform (GCP) services. These services include Cloud Run, App Engine, Cloud Storage, and Cloud SQL, providing a scalable foundation for the back-end infrastructure.. The final result of this research is a REST API that has been running well and documented to help the front-end consume the API.

John Fedrick Louis Saragih; Hilma Harmen; Riris Amigo Simatupang; Gaby Putri Fenita Tampubolon; Indah Monalis

Jurnal Manajemen Riset Inovasi 2024 Pusat Riset dan Inovasi Nasional

This research aims to analyze the influence of marketing via social media and Electronic Word of Mouth (E-WOM) on consumer purchase intentions for Grab-Food services in Medan City. The research design used was quantitative, with a purposive sampling technique involving 100 respondents who were active users of social media and Grab-Food services in Medan City. Data was collected through a questionnaire using a 5 point Likert scale and analyzed using statistical methods. The research results show that social media has an influence on consumer purchasing intentions, but this influence is not partially significant with a significance value of 0.061 > 0.05. On the other hand, E-WOM has a significant influence on consumer purchase intentions with t count 6.743 > t table 2.052. Joint analysis between social media and E-WOM shows that these two variables simultaneously have a significant effect on consumer purchase intentions, with an F test value of Fcount 57.135 > Ftable 3.091.

Dapamudang, Milton; Alfrian C Talakua

Uranus: Jurnal Ilmiah Teknik Elektro, Sains dan Informatika 2024 Asosiasi Riset Teknik Elektro dan Informatika Indonesia

Education is vital for human beings to develop and continue their lives. Although many of the tutor search apps are available, students in Eastern Sumba have difficulty enjoying this service because no private tutor is resident in East Sumba. A private lesson tutor is important for students who need more intensive learning outside of school, especially parents who are busy or do not have the opportunity or knowledge to help their children. The challenge often faced is the difficulty of finding a tutor that suits the needs of the student. The use of profile matching methods can help parents or student guardians find private tutors based on specific needs or preferences, such as subject, level of experience, location, or other criteria. Tutors that meet these criteria will appear as search results. Testing with the System Usability Scale (SUS) showed that the application is qualified for users, as it achieved an average score of 72.62.  

Asha Ayu Valmaida; Aulia Rofika Dewi; Dian Panca Rachmawati; Raisya Kanahaya Achmad; Yoseva Ilona Viska

JURNAL RISET MANAJEMEN DAN EKONOMI 2024 Institut Teknologi dan Bisnis (ITB) Semarang

Public transportation plays a significant role in supporting urban mobility. One of the widely used modes of public transportation is Electric Train (Kereta Rel Listrik or KRL), a railway system powered by electricity and operates on separate tracks from road traffic. This research aims to analyze the influence of quality management on the performance, effectiveness, and reliability of KRL services. The method used is qualitative methodology and survey, by analyzing and describing the phenomena or research objects through the observation of survey results conducted on users of the KRL Commuter Line Jabodetabek service. The results show that public transportation not only serves to transport passengers but also must provide safe and comfortable services to continue to be favored by the public. The satisfaction of KRL users greatly depends on the quality of service provided.

Rizky Ardiana Sukmawan; Bangun Putra Prasetya

Journal Economic Excellence Ibnu Sina 2024 STIKes Ibnu Sina Ajibarang

Barbershop is a type of business that is skyrocketing. Taking the momentum of the return of the smooth era hair trend using pomade, the phenomenon of the proliferation of barbershops seems unstoppable. The type of research used in this research is a survey. In survey research, information is collected from respondents using a questionnaire totaling 102 respondents. This research aims to determine Service Quality and Price Perception together on consumer satisfaction of Rony Barbershop service users in Bantul City. There is an influence of service quality and price perception together on consumer satisfaction of Rony Barbershop service users in Bantul City. This is proven by the calculated F value of 36.153 with a significance of 0.000, therefore the significance value is smaller than 0.05.

Rayhan Ananda Hafiz Pradipta; Hasna Nabiilah Widiani; Dimas Akbar Tama; Anka Luffi Ramdani; Kinaya Khairunnisa Komariansyah +3 more

International Journal of Multilingual Education and Applied Linguistics 2024 Asosiasi Periset Bahasa Sastra Indonesia

The utilization of mobile applications in the service sector has experienced significant growth, fueled by increased access to the internet and the use of smartphones. The M-TIX app, which provides online movie ticket booking services, is one example of an app that has become an important part of movie fans' routines. Despite its popularity, users have reported various issues related to usability and overall user satisfaction. In this study, we focus on the user experience of the M-TIX app by using the User Experience Questionnaire (UEQ) to identify the strengths and weaknesses of the user experience aspects. Through a structured qualitative approach, the UEQ enables an in-depth evaluation of six key dimensions of user experience, namely Attractiveness, Perspicuity, Efficiency, Dependability, Stimulation, and Novelty. The study involved respondents predominantly aged between 17 to 21 years old, with the largest group being 20 years old (15 respondents), and most of them (26 respondents) were students. The results of this study are expected to provide valuable recommendations for improving the design and functionality of the M-TIX application, as well as increasing the understanding of the relationship between users' characteristics and their perceptions of user experience in the context of online movie ticketing applications. This research aims to address the existing problems and enhance user satisfaction by providing actionable insights.  

Muhammad Fariz Fadlillah

Saturnus: Jurnal Teknologi dan Sistem Informasi 2024 Asosiasi Riset Teknik Elektro dan Informatika Indonesia

This study aims to determine the influence of digital technology development on the role of notaries, as well as the challenges faced by notaries in dealing with digital technology development. This research uses qualitative research methods. The research data was obtained through in-depth interviews with notaries, legal observers, and users of notary services. The data obtained was analyzed using thematic analysis method. The results showed that the development of digital technology has brought positive and negative influences to the role of notaries. The positive influences include: 1) Increasing the efficiency and effectiveness of notary work 2) Reaching a wider community 3) Improving the quality of notary services. The negative influences include: 1) The emergence of new challenges for notaries 2) Raising the potential for legal violations. This research concludes that the development of digital technology has changed the role of notaries. Notaries are required to continue to innovate and improve their competence in order to face these challenges.

Bagas Indria Wibisono

Jurnal Ilmu Pertahanan, Politik dan Hukum Indonesia 2024 Asosiasi Peneliti dan Pengajar Ilmu Hukum Indonesia

This study aims to analyze the legal protection for notary service users based on the Consumer Protection Act (UUPK) and Islamic perspectives. Notaries, as public officials authorized to create authentic deeds, play a crucial role in providing legal certainty to the public. However, notaries' obligations to provide clear and specific legal guidance have not been fully implemented, resulting in inadequate legal protection for service users. Within the context of UUPK, consumers have the right to receive true, clear, and honest information, as well as the right to advocacy and protection. The Islamic perspective also emphasizes the importance of justice, transparency, and consumer rights protection, including the obligation of service providers to provide accurate information and avoid harmful practices. The research method used is normative juridical with statutory and conceptual approaches. Data were collected from various legal sources, books, journals, and relevant encyclopedias. The analysis indicates that notaries need to enhance transparency and the quality of legal guidance to ensure that consumer rights are well protected. n conclusion, notaries must provide specific, clear, and thorough legal guidance to achieve effective legal protection for their service users. This aligns with the objectives of UUPK and the principles of consumer protection in Islam, aiming to create benefits for society.

Saiful Amrin

Jurnal Ekonomi, Akuntansi, dan Perpajakan 2024 Asosiasi Riset Ekonomi dan Akuntansi Indonesia

This research aims to find out: (1) Perceptions of Benefits of Interest in Using BRI Mobile Banking Among Students of the Economic Education Study Program for the 2022/2023 Academic Year (2) Trust Interest in the Use of BRI Mobile Banking Among Students of the Economics Education Study Program for the 2022/2023 Academic Year.The type of research used in this research is quantitative with a quantitative descriptive approach. The data collection technique used in this study is; (1) questionnaire, (2) observation and (3) documentation. The data analysis technique used is to use statistical data analysis with multiple linear regression formulas.The results of this study indicate that (1) there is a significant influence between the Variables of Perceived Benefits (X1) on interest in using Mobile Banking BRI among students wa Economics Education Study Program for the 2022/2023 Academic Year. With the results of the analysis showing that the value of tcount > ttable is 4.482 > 2.17881 and a significant value of 0.001 < α (0.05). (2) there is a significant effect between v Trust Variable (X2) on Interest in Using Mobile Banking for Students of Economic Education Study Program Year Academic2022/2023 . The results of the analysis show that the tcount > ttable is 2.253 > 2.17881 and a significant value is 0.044 <α (0.05).Therefore, it is recommended to the parties as follows: (1) For BRI Bank to optimize and improve the server in mobile banking services against out-of-pocket users. (2) When the researcher is continued, the researchers will not be used for the use of the mobiles and the mobile will be the user of mobile bare, in the future, the to participate in conducting research.Students of the Flores University economics education study program who use Mobile Banking services must remain careful when making transactions, because not everyone is the bank's responsibility. (4) For economic education study programs, it is hoped that the results of this research will provide references and experience for educators in using Mobile Banking.

Latipul Basri Hutabarat

Bridge : Jurnal Publikasi Sistem Informasi dan Telekomunikasi 2024 Asosiasi Profesi Telekomunikasi Dan Informatika Indonesia

The purpose of this research is (1) to determine the use of the Internet of Tings (IoT) to help simplify the process of searching for information at the Archives and Library Service of West Sumatra Province, (2) to determine the implementation of the Internet of Tings (IoT) in searching for information in libraries can increase the effectiveness and efficiency of services at the West Sumatra Province Archives and Library Service, (3) to find out what Internet of Things (IoT) devices can be used to assist the information search process at the West Sumatra Province Archives and Library Service. Measurement of the Internet of Things (IoT) is seen through four indicators, namely OPAC, RFID, information literacy and recommendation services. Measuring search information is seen through five indicators, namely, cognitive needs, affective needs, personal integration needs, social integration needs and fantasy needs. This research is quantitative research with descriptive methods. The population in this study was all users at the West Sumatra Province Archives and Library Service, using a random sampling technique. The main instrument used is a research questionnaire whose validity and reliability have been tested with a sample size of 100 respondents. The research results are: (1) The Internet of Things (IoT) variable has a total average score of 3.46. This indicates that the score is on an interval scale of 3.26-4.00, which means it is classified as very good. (2) The information search variable has a total average score of 3.23. This indicates that the score is on an interval scale of 2.51-3.25, which means it is in the good category. (3) The influence of the Internet of Things (IoT) on information searches at the West Sumatra Province Archives and Library Service. In the hypothesis test, the result was 0.398, which means that information needs have a significant relationship with the use of collections at the Sawahlunto City Library and Archives Service, as well as in the table model summary obtained R = 0.288. Then R2 = 0.083. If converted into a percentage, it is 28.8%, this shows that the influence of the Internet of Things (IoT) on information search is 28.8% and the remaining 71.2% is influenced by other factors. Overall, the results of the research analysis can be concluded by researchers that there is a significant influence on the Internet of Things (IoT) on information searches at the West Sumatra Province Archives and Library Service.    

Lucky Restyanti Wahyu Utami; Aryadiva Nugrahaning Prayoga; Muhammad Fa'iq Rahmandinullah; Slamet Utomo; Rose Malinda Andamari Wahyu Utami +2 more

Jurnal Hasil Kegiatan Bersama Masyarakat 2024 Asosiasi Riset Ekonomi dan Akuntansi Indonesia

Electric cigarettes or what are often called vapes are a type of electronic nicotine delivery agent. In electric cigarettes what is inhaled does not come from dry tobacco leaves, but liquid. In some circles, it is said that electric cigarettes are considered safer than conventional cigarettes, apart from that, electric cigarettes are considered to be a technique for reducing smoking habits for users. The aim of the community service activities carried out for the teenagers of Persaudaraan Setia Hati Terate Ranting Tugu Semarang is to increase teenagers' knowledge of the dangers of electric cigarettes for health. Community service activities are carried out using the lecture method. Based on the community service activities that have been carried out, the results obtained are an increase in teenagers' knowledge of the dangers of electric cigarettes for health and the desire of teenagers who smoke to stop smoking.

Safina Bulan Koesasih; Siti Mukaromah; Eristya Maya Safitri

Bridge : Jurnal Publikasi Sistem Informasi dan Telekomunikasi 2024 Asosiasi Profesi Telekomunikasi Dan Informatika Indonesia

In the digitalization era, mobile payment applications are highly sought after to facilitate financial activities. PLN has innovated by introducing PLN Mobile, which simplifies online electricity bill payments. Despite offering many conveniences, some users feel there are shortcomings and difficulties with this app, potentially affecting its continued usage. This thesis aims to evaluate the factors influencing users' decisions to continue using the application, utilizing a conceptual model that combines Human-Computer Interaction (HCI) and Trust based on research by Kaewkitipong et al. (2022). This model includes seven variables: skill, system quality, information quality, task-technology fit, HCI, trust, and continuance intention. Testing uses the SEM-PLS technique and is processed with SmartPLS 4 using a sample of 384 respondents. The results indicate that HCI and trust significantly influence continuance intention, while system quality, information quality, and task-technology fit significantly influence HCI. These findings provide insights for improving and enhancing the PLN Mobile service to encourage its sustainable use.

Nur Arifatus Sholihah; Asri Reni Handayani; Kurnia Bend. Yunita Pellondou

Nusantara Mengabdi Kepada Negeri 2024 Asosiasi Peneliti dan Pengajar Ilmu Hukum Indonesia

Smokers in Indonesia are ranked third in the world. More than 60 million Indonesians smoke. Cigarette consumption in 2008 reached 240 billion cigarettes or 658 million cigarettes per heart. This means money worth around Rp. 330 billion are "burned" by smokers in a day (TCSC-IAKMI, 2012). In Indonesia, 36.2% of boys and 4.3% of girls (i.e. 20.3% of all students) are users of smoked and/or smokeless tobacco. The initial age of smoking initiation for 43.2% was 12-13 years. Of smokers, 81.8% stated that they had tried to quit smoking in the last 12 months. Of the 88.2% of smokers who want to quit, only 24% have received help from a smoking cessation program or professional (WHO-SEARO, 2014). This community service activity was carried out on Saturday, April 18 2024 from 08.30 to 11.00 WITA. The service process is carried out using a collective counseling mechanism using education and socialization methods with lectures and joint discussions. This service also involved 10 fourth semester students. The conclusion of this community service is that by providing education to children about the harmful effects of tobacco, it can increase caregivers' knowledge and it is hoped that caregivers can prevent children from being exposed to cigarette smoke. Other service providers are advised to develop training topics and training models to increase public awareness, especially about smoking prevention.

Redi Lukisno; H. Abdul Razak Nasution

International Journal of Sociology and Law 2024 Asosiasi Penelitian dan Pengajar Ilmu Hukum Indonesia

The Correctional System has been able to change the prison system for the better by treating prisoners as subjects. This is where the human factor is more emphasised and prisoners are also increasingly valued. The Correctional System has been able to change the prison system for the better by treating prisoners as subjects. This is where the human factor is highlighted and prisoners are also increasingly valued. The hope is that after the prisoner leaves the correctional institution, the prisoner will not repeat the criminal act again or the prisoner has had a deterrent effect on the prisoner. The research used in this journal is normative legal research. Normative legal research is research that examines the laws and regulations that apply to a legal problem. Normative research with the object of study of legislative documents by studying and by examining library legal materials or can be called a study of legal science. Prisoners are people who are undergoing a period of punishment or punishment in the penitentiary, but however the prisoner is also a human being, so the human rights of prisoners must also be protected. Related to the provision of the rights of prisoners in the Provision of services to the rights of prisoners that have been in the Class II B Tanjung Pura Detention Centre including the revocation of conditional release, granting permission to leave the city, requests for medical recommendations given to prisoners, transfer at the request of their own legal counsel in the region or between regions, delegation of correctional client guidance, social rehabilitation for drug users, referral for further treatment outside the prison, legal consultation in the field of correctional services, legal aid facilities, conditional leave for general crimes and the assimilation of general crimes.

Abdul Syahid; Annisa Meilyani; Arya Eka Saputra; Dimas Faqih Rosyidin; Elma Astutie +3 more

JURNAL KABAR MASYARAKAT 2024 Institut Teknologi dan Bisnis Semarang

This community service aims to increase the understanding and awareness of the community, especially students and teachers at 'MIN Satu Kota Palangkaraya' School, about the dangers of spreading hoaxes as well as strategies to identify and deal with them. Hoaxes or false information are increasingly becoming a troubling threat with their ability to spread rapidly through social media and other digital platforms. Through a series of activities such as workshops and discussions, participants will be given an in-depth understanding of the importance of verifying information before disseminating it. In addition, they will also be equipped with critical skills to analyze the content they encounter online. Thus, it is hoped that the community, especially the younger generation who are active users of social media, will become more vigilant and responsible in disseminating information, and be able to distinguish between valid information and hoaxes. By involving schools as the center of education, the project also aims to strengthen digital literacy among students and teachers. As such, they will become effective in combating the spread of hoaxes, and help create a safer online environment filled with accurate and useful information.

Gusti Muhamad Sardana; Bartholomeus Dimanche Carl Beth; Vinsens Aji Pamungkas; Taufik Maulana; Muhammad Adi Zacky Zahran +1 more

JURNAL PENELITIAN SISTEM INFORMASI 2024 Institut Teknologi dan Bisnis (ITB) Semarang

This research aims to evaluate the impact of SIAKAD system and information quality on user satisfaction at Esa Unggul University, Tangerang. In this digital era, higher education institutions need to optimize information technology to support academic activities. Esa Unggul University has implemented SIAKAD for various academic purposes, including online registration, taking KRS, KHS, and accessing grades. However, there are still challenges such as slow access and inaccurate information. This research applies the SUS (System Usability Scale) method to measure system usability. A quantitative approach was used by conducting a survey of student users of SIAKAD. The findings show that system quality, especially the ease of use aspect, as well as information quality, especially accuracy, have a significant influence on user satisfaction. The level of user satisfaction is reflected in the high average score and positive perceptions of students regarding the effectiveness and efficiency of SIAKAD. However, there is still room for improvement, especially in the user interface and adding features that better support academic activities. The results of this research have important implications for Esa Unggul University in its efforts to improve the quality of SIAKAD to provide more optimal services to students.

Bayu Hartono

JURNAL ILMIAH SAINS TEKNOLOGI DAN INFORMASI (JITI) 2024 CV. ALIM'SPUBLISHING

Gout is caused by several things, one of which is the consumption of foods high in purine, choosing the right food menu for all foods consumed is an obligation... apart from this, there are various other factors that can increase the risk of this disease, namely increasing age and male gender, family health history, obesity, consumption of certain medications, certain medical conditions, unhealthy lifestyles and injuries due to surgery. The low priority given by health services to non-communicable diseases and inadequate public knowledge. Gout is a public health problem in Indonesia and is still not fully addressed. Knowledge and assistance regarding the right food to consume is a solution in overcoming this problem. For this reason, the authors in this study developed an expert system as a reference for gout risk to improve healthy lifestyle patterns. This system was developed with 2 benefits, namely getting recommendations and monitoring uric acid levels. As a result of the tests carried out, it is known that from a health practitioner's point of view, the system developed is suitable for use to accompany prevention and monitoring activities for gout sufferers and the information regarding the patient's dietary history presented by the system can be used as evaluation material during control. Users strongly agree with the system created due to lack of knowledge and lack of control in consuming foods that cause gout.

Bayu Hartono

JURNAL ILMIAH SAINS TEKNOLOGI DAN INFORMASI (JITI) 2024 CV. ALIM'SPUBLISHING

Gout is caused by several things, one of which is the consumption of foods high in purine, choosing the right food menu for all foods consumed is an obligation... apart from this, there are various other factors that can increase the risk of this disease, namely increasing age and male gender, family health history, obesity, consumption of certain medications, certain medical conditions, unhealthy lifestyles and injuries due to surgery. The low priority given by health services to non-communicable diseases and inadequate public knowledge. Gout is a public health problem in Indonesia and is still not fully addressed. Knowledge and assistance regarding the right food to consume is a solution in overcoming this problem. For this reason, the authors in this study developed an expert system as a reference for gout risk to improve healthy lifestyle patterns. This system was developed with 2 benefits, namely getting recommendations and monitoring uric acid levels. As a result of the tests carried out, it is known that from a health practitioner's point of view, the system developed is suitable for use to accompany prevention and monitoring activities for gout sufferers and the information regarding the patient's dietary history presented by the system can be used as evaluation material during control. Users strongly agree with the system created due to lack of knowledge and lack of control in consuming foods that cause gout.

Nashrullah Nashrullah; Ika Utami Yulihapsari

International Journal of Economics and Management Sciences 2024 Asosiasi Riset Ekonomi dan Akuntansi Indonesia

The growth in population and the usage of private automobiles in Semarang City have an impact on the operation and performance of the Mangkang Terminal with Type A, namely the terminal's class, service evaluation, and performance. The purpose of this study is to identify terminal class criteria, service enhancements, and operational performance that requires improvement at the Semarang Terminal. For this reason, the terminal class is created in accordance with rules governing technical guidelines for defining terminal class criteria, and service and terminal performance are assessed using the IPA method. A Google form with as many questions regarding services as an evaluation of satisfaction and interest is issued to terminal users, with the primary goal of improving and determining terminal class being to identify 5 indications that are tailored to current circumstances. According to the findings of the terminal class study, the Semarang Terminal is in class 1, which is the highest priority for developing and delivering services to road passenger terminals.