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Eka Ristin Tarigan; Adriana Bangun; Adelina Fitri Tanjung; Siti Khodijah; Revina Untari

Jurnal Praba : Jurnal Rumpun Kesehatan Umum 2025 STIKES Columbia Asia Medan

Menurut WHO (Word Health Organization), kembali merencanakan strategi untuk menurunkan angka kematian ibu melalui program Sustainable Development Goals (SDGs) yaitu dimana target ratio kematian ibu secara global diharapkan dapat turun hingga mencapai kurang dari 70 per 100.000 kelahiran hidup (WHO, 2016). Mola hidatidosa adalah kehamilan dimana setelah terjadi fertilisasi tidak berkembang menjadi embrio, tetapi terjadi proliferasi tropoblast, dan ditemukan villi korialis yang mengalami perubahan degenerasi hidropik. Prevelansi Mola hidatidosa lebih tinggi di Asia, Afrika, Amerika, latin di bandingkan dengan Negara – Negara barat insiden Mola hidatidosa sebanyak 15 kali lebih tinggi dari pada Amerika serikat, Jepang telah melaporkan bahwa terjadi 2 kali kejadian kehamilan Mola hidatidosa dari 1000 kehamilan. Penelitian ini bertujuan untuk mengetahui “ bagaimanakah gambaran kasus Mola hidatidosa di RSUP. H. Adam Malik Medan Periode JANUARI 2020 – DESEMBER 2022, penelitian ini bersifat deskriftif dengan menggunakan data sekunder dari Medical Record yang ada di RSUP H. Adam Malik Medan maka di peroleh jumlah populasi sebanyak 75 kasus yang menderita Mola hidatidosa dan yang menjadi sampel adalah seluruh populasi sebanyak 75 kasus. Pada penelitian ini yang menjadi variabel independent yaitu umur, paritas dan riwayat kehamilan sebelumnya, sedangkan yang menjadi variabel dependent yaitu Mola hidatidosa. Dari hasil penelitian di peroleh bahwa Mola hidatidosa berdasarkan umur mayoritas terjadi pada umur 20 – 35 tahun sebanyak 42 kasus (56%), berdasarkan paritas mayoritas terjadi pada multipara sebanyak 42 kasus (56%), berdasarkan riwayat kehamilan sebelumnya terjadi pada tidak pernah mengalami kehamilan mola sebelumnya sebanyak 57 kasus (76%). Berdasarkan penelitian ini di harapkan kepada petugas kessehatan untuk lebih meningkatkan mutu pelayanan kesehatan melalui program kesehatan, khususnya penyuluhan tentang Mola hidatidosa.

Kharismawati, Ria; Ria Kharismawati; Febryantahanuji Febryantahanuji

JURNAL ILMIAH EKONOMI DAN BISNIS 2025 LPPM Universitas Sains dan Teknologi Komputer

This study aims to determine and analyze the direct effect of Service Quality on Tourist Satisfaction at Cimory on the Valley, to determine and analyze the direct effect of Tariff on Tourist Satisfaction at Cimory on the Valley, and to determine and analyze the simultaneous effect of Service Quality and Tariff on Tourist Satisfaction at Cimory on the Valley. This study uses a quantitative method with a sample of 80 Customer respondents. The data were analyzed using data analysis techniques of validity test, reliability test, normality test, multicollinearity test, heteroscedasticity test, multiple regression analysis test, T test, F test, R2 determination coefficient test. The results of the study indicate that directly Service Quality has a significant effect on Tourist Satisfaction at Cimory on the Valley, directly Tariff has a significant effect on Tourist Satisfaction at Cimory on the Valley, and directly and simultaneously Service Quality and Tariff have a significant effect on Tourist Satisfaction at Cimory on the Valley.

Permata Sari, K. Ayu Diah; Fortuna Dewi, Ni Kadek; Dwi Octavanny, Made Ayu

Algoritma : Jurnal Matematika, Ilmu pengetahuan Alam, Kebumian dan Angkasa 2025 Asosiasi Riset Ilmu Matematika dan Sains Indonesia

At Mie Gacoan Jimbaran, there are two payment service units operating under a single queue line, which often leads to customer congestion during peak hours. This study aims to evaluate the most appropriate non-Poisson queueing model, assess the performance of the existing queueing system, and determine the optimal number of cashiers (servers) to enhance service efficiency at Mie Gacoan Jimbaran.The observation was conducted at Mie Gacoan Jimbaran, located in Badung, Bali, on Saturday, November 18, 2023, over a period of one hour and fifteen minutes. Based on the results of the queueing model analysis and system performance evaluation, the customer arrival rate was found to be two persons per minute, with a service rate of three persons per minute. Furthermore, the average number of customers in the system and in the queue was two individuals, respectively. The probability of the cashiers being idle was recorded at 71.28%, with an average customer waiting time of 0.7696 minutes in the queue and 1.1829 minutes within the entire system.

Eka Ristin Tarigan; Adriana Bangun; Putri Nadila; Nureliani Amni; Tiara Surena Br Sitepu +1 more

VitaMedica : Jurnal Rumpun Kesehatan Umum 2025 STIKES Columbia Asia Medan

Di Indonesia, menurut data Badan Koordinasi Keluarga Berencana Nasional (BBKBN) 2015, menunjukkan 51 % remaja di Jabotabek telah melakukan seks di luar nikah telah dilakukan sejumlah remaja usia sekolah. Dan semua sampel penelitian menunjukkan 85 % remaja melakukan mastrubasi sebagai rutinitas kesehariannya. Hal i i juga menunjukkan bahwa pendidikan seks di sekolah, di terima baik hanya 7 % dan 93 % masih menganggap hal ini tabu untuk membicarakan tentang sex buat anak – anak mereka.Penelitian ini bersifat deskriptif dan menggunakan data primer tujuannya untuk mengetahui tingkat pengetahuan remaja putri terhadap sex education pada 40 remaja putri di SMP Etislandia Medan Periode Maret – April 2020. Dengan menggunakan 20 pertanyaan hasil penelitian didapat 40 responden bahwa responden dengan kategori baik sebanyak 10 orang ( 25 % ), pengetahuan cukup 18 orang ( 45 % ), berpengetahuan kurang 8 orang ( 20 % ) dan berpengetahuan buruk 4 ( 10 % ) .Disarankan pada remaja putri agar mencari informasi mengenai pengetahuan terhadap sex education kepada petugas agar lebih meningkatkan pelayanan kesehatan dan memberikan penyuluhan tentang sex education.  

Eka Ristin Tarigan; Adriana Bangun; Putri Nadila; Vera Liliani Hutagalung; Revina Untari

VitaMedica : Jurnal Rumpun Kesehatan Umum 2025 STIKES Columbia Asia Medan

Dalam rangka menurunkan angka kesakitan dan kematian bayi, Dari data WHO tahun 2019 memperkirakan 85,5% bayi per 1000 kelahiran hidup (Under Five Mortality), ibu yang mempunyai bayi tidak melakukan pijat pada bayinya tiap tahunnya, sedangkan bayi yang dipijat tiap tahunnya hanya 14,5%. Pijat bayi adalah memberikan sentuhan pada tubuh bayi yang bermanfaat untuk menstimulasi tumbuh kembang bayi dan sebagai salah satu cara untuk mengungkapkan kasih sayang orangtua terhadap bayinya. Jenis penelitian ini bersifat deskritif dengan menggunakan kuesinior yang bertujuan untuk mengetahui Gambaran pengetahuan ibu yang mempunyai bayi usia 0-12 bulan tentang pijat bayi dan populasi dalam penelitian ini adalah seluruh ibu bayi yang ada di Dusun IV Desa Serbajadi  Tahun 2022 dengan menggunakan Total sampling sebanyak 40 orang. Dengan menggunakan 20 pertanyaan hasil penelitian didapatkan 40 responden, bahwa responden dengan kategori baik hasil penelitian yang ditemukan bahwa gambaran pengetahuan ibu yang mempunyai bayi usia 0-12 bulan tentang pijat bayi berpengetahuan kurang, penelitian menunjukkan bahwa kurangnya pengetahuan ibu tentang pijat bayi sebanyak 93% sedangkan ibu yang pengetahuan baik sebanyak 7%. Dari hasil penelitian ini diharapkan kepada tenaga kesehatan khususnya bidan di Dusun IV desa Serbajadi agar lebih lagi ditingkatkan pengetahuan tentang Pijat bayi sehingga bertujuan untuk memberikan pelayanan kesehatan yang baik dan terampil.

Ida Royani; Drs. Amil; Muhammad Rahmatul Burhan

Kajian Administrasi Publik dan ilmu Komunikasi 2025 Asosiasi Peneliti Dan Pengajar Ilmu Sosial Indonesia

This study aims to analyze how digital transformation is implemented at SDN 2 Labuhan Lombok to improve services to students and parents, and to identify challenges encountered during the process. Digital transformation, in this context, encompasses changes to the learning system, administration, facilities, and technology-based counseling services. The study used a qualitative approach with data collection techniques including observation, in-depth interviews, and documentation. The results indicate that digital transformation has had a positive impact on communication effectiveness, administrative service efficiency, and parental involvement in the educational process. However, obstacles remain, such as limited infrastructure, low digital literacy, and minimal technology training for teachers and parents. With adequate infrastructure support and strengthening human resource capacity, digital transformation in elementary schools has the potential to sustainably improve the quality of educational services.

Adriana Bangun; Sabariana Tarigan; Jeanee Oktaviana Br Sitepu; Putri Nadila; Christin Venolima Lase +1 more

VitaMedica : Jurnal Rumpun Kesehatan Umum 2025 STIKES Columbia Asia Medan

Menurut WHO World Health Organization usia bayi pada bebrapa bulan pertama kehidupanya yakni 1 sampai 6 bulan merupakan tahap yang sangat penting bagi bayi, karena pada usia ini bayi memerlukan pijat bayi dalam memenuhi tingkat pertumbuhan dan perkembangan secara optimal, Pijat bayi disebut sebagai Stimulasi Touch atau terapi sentuhan tertua dan terpopuler yang dikenal manusia sejak berabad-abad. Di indonesia tahun 2017 tercatat jumlah anak melakukan pijat bayi sebanyak 300 ribu bayi sedangkan di sumatera utara sebanyak 10,179 bayi. Penelitian ini bersifat deskriptif dengan menggunakan data primer, bertujuan untuk mengetahui gambaran pengetahuan ibu tentang pijat bayi berdasarkan umur, pendidikan, pekerjaan, sumber informasi di Klinik Irma Suskila Medan dimana semua populasi dijadikan sampel dalam penelitian ini berjumlah 30 responden dengan menggunakan kuesioner. Hasil penelitian ditemukan bahwa pengetahuan responden tentang pijat bayi di Klinik Irma Suskila Medan Periode Juni-Juli 2022 mayoritas paling paling banyak tingkat pengetahuan cukup sebanyak 15 orang (50). Berdasarkan umur mayoritas 20-35 tahun sebanyak 21 orang (70%). Berdasarkan pekerjaan mayoritas tidak bekerja sebanyak 16 orang (53,33%). Berdasarkan sumber informasi mayoritas tenaga kesehatan sebanyak 16 orang (53,33%). Dari hasil penelitian disarankan bagi petugas kesehatan khususnya bagi bidan agar dapat memberikan penyuluhan bagi ibu yang memiliki bayi untuk melaksanakan pijat bayi, yang bertujuan untuk meningkatkan pelayanan kesehatan dan manfaat bagi pertumbuhan dan perkembangan bagi khususnya tentang pijat bayi bagi ibu.

Marsudi Marsudi; Agung Setiawan; Khikmawanto Khikmawanto

Majelis : Jurnal Hukum Indonesia 2025 Asosiasi Peneliti dan Pengajar Ilmu Hukum Indonesia

Digital transformation is a shift from traditional (manual) working methods to more modern and efficient ways of utilizing technology. This study aims to describe the digital transformation process in population administration services and the supporting and inhibiting factors in Tangerang Regency. The research method uses a qualitative approach. There are three data collection types: observation, interviews, and documentation. While the data analysis used is interactive. The results of the study show that the implementation of digital transformation in population administration services in Tangerang Regency has had a positive impact, especially in accelerating and facilitating access to services. Despite facing challenges such as limited technology, digital literacy, and human resource readiness, the government has taken strategic steps to overcome them. Continued infrastructure support and education programs are the key to success.

Ovie Yanti; Derma S. Gultom; Candra Irawan; Siti Zaadah; Erika Saputri +1 more

Nusantara: Jurnal Pengabdian kepada Masyarakat 2025 Pusat Riset dan Inovasi Nasional

Village digitalization is one of the village government transformation strategies in providing fast, transparent, and easily accessible services to the community. Through the use of village websites, village governments strive to accelerate administrative processes, disseminate public information, and strengthen community participation. The methods used in this community service activity are participatory and collaborative. The results of the activity evaluation show that the implementation of digitalization in Sungai Baung Village has had a positive impact on the efficiency of service time, increased access to information, and community involvement in village development. However, challenges such as limited human resources, internet infrastructure, and community digital literacy are still obstacles that need to be overcome. Therefore, ongoing efforts are needed in training and mentoring, provision of digital facilities, and collaboration between parties to ensure the success of village digitalization as a whole.

Irwan Suhender; Tuguatulo Buulolo; Khikmawanto Khikmawanto

Lembaga Pengembangan Kinerja Dosen 2025 Lembaga Pengembangan Kinerja Dosen

Efforts to digitize public services are now widely adopted as a strategic move to increase accessibility, speed, and reliability of services. Tangerang LIVE is a technological innovation initiated by the Tangerang City Government to offer integrated access via a digital application. This research investigates the impact of the Tangerang LIVE application in improving public service delivery in Tangerang City from the users’ perspective. The study uses descriptive qualitative methods, involving observations, as well as interviews and document analysis. Informants included personnel from the Tangerang City Department of Communication and Informatics, along with 15 application users. The findings reveal that Tangerang LIVE enjoys a high level of public acceptance, especially in terms of ease of use and usefulness. Nevertheless, challenges remain, particularly in response time and complaint management, which need further attention to address these gaps in service quality. The study suggests improvements to application features and better coordination among internal units to optimize digital public service delivery. Overall, Tangerang LIVE demonstrates strong potential to support bureaucratic reform and deliver more responsive and accountable public services in Tangerang City.

Nani Yuniar; Resti Ayu; Ririn Natasya; Sabrina Putri Meylani; Sinta Rizkita +7 more

Jurnal Kesehatan dan Kedokteran 2025 Lembaga Pengembangan Kinerja Dosen

Quality health services are key to improving patient satisfaction among National Health Insurance (JKN) participants. This study aims to systematically review various studies that have been conducted in Indonesia related to the level of JKN patient satisfaction with health services at Community Health Centers. The method used is a literature study by selecting relevant articles published in 2023-2025. Inclusion criteria include articles that discuss the relationship between service quality and JKN patient satisfaction. A total of 11 articles that meet the criteria have been analyzed. The results of the analysis show that the dimensions of service quality that most often influence the level of patient satisfaction are reliability, responsiveness, empathy, and tangibles. Most studies also use a quantitative approach with statistical tests such as chi-square and logistic regression to analyze the relationship between variables. However, not all dimensions always significantly affect the assurance dimension in several studies showing inconsistent results. The conclusion of this study is the importance of improving the quality of health services at Community Health Centers to improve JKN patient satisfaction. Health centers must develop patient-focused service strategies by training human resources, improving service systems, and conducting continuous quality evaluations.  

Muhammad Firdaus Valeri

Global Leadership Organizational Research in Management 2025 STIKes Ibnu Sina Ajibarang

Andika Grocery Store is a grocery store that sells products in the form of groceries for customer needs. This study aims to analyze the effect of location and service quality on customer satisfaction at Andika Grocery Store located in Pasar Jaya Kramat Jati, East Jakarta. The sample in the study was 40 respondents using saturated sampling techniques, all populations in this study were used as research samples. The data collection technique used a questionnaire method with a Likert scale. Based on the results of this study, the location variable (X1) has a positive and significant effect on customer satisfaction (Y) obtained the results of the calculation of t count> t table (3.394> 1.687) with a significance level of 0.002 <0.05. The service quality variable (X2) has a positive and significant effect on the Customer satisfaction (Y). This is shown from the results of the calculation of t count> t table (3.980> 1.687) with a significance level of 0.001<0.05. Simultaneously, the location variable (X1) and the service quality variable (X2) have a positive and significant influence on customer satisfaction (Y). This is obtained from the results of the F calculation of 32,347 with a significance level of 0.001 <0.05 and Fcount> Ftable (32.347> 3.12). The results of the determination coefficient analysis (R2) obtained R Square of 0.530 or 53.0% influenced by the location variable (X1) and the service quality variable (X2) while the remaining 47.0% (100% -47.0%) is influenced by other independent variables not examined in this study.      

Rhaisatul Rindyani Putri; Irwina Meilani

Riset Ilmu Manajemen Bisnis dan Akuntansi 2025 Asosiasi Riset Ilmu Manajemen Kewirausahaan dan Bisnis Indonesia

This study aims to examine the effect of Gapura Angkasa's pre-flight service quality on passenger satisfaction of Citilink Airlines at Lombok International Airport. Service quality is crucial in the airline industry, as it directly affects passenger satisfaction — a reflection of their emotional response to the services received. A quantitative method was used, with data collected through questionnaires distributed to Citilink passengers in Yogyakarta who had flown via Lombok International Airport. The data were analyzed using simple linear regression, t-test, and coefficient of determination with the help of SPSS v.25. The results show that the t-value (22.321) is greater than the t-table (1.660), with a significance level of 0.000 < 0.05, indicating that the alternative hypothesis (Ha) is accepted. This means Gapura Angkasa’s pre-flight service has a positive and significant effect on Citilink passenger satisfaction. The coefficient of determination (0.834) indicates that 83.4% of passenger satisfaction is influenced by pre-flight services, with a very strong correlation (correlation coefficient of 0.914).

Cantika Mutiara K; Arie Budiawan; Abdul Mutholib

Desentralisasi : Jurnal Hukum, Kebijakan Publik, dan Pemerintahan 2025 Asosiasi Peneliti dan Pengajar Ilmu Hukum Indonesia

On the research of background, it is analyzed that the Implementation of the Population Administration Policy Through a Fast, Safe and Friendly Service System at the Population and Civil Registration Office of Ciamis Regency. The purpose of this study is to determine the implementation of the Si Lancer application service at the Population and Civil Registration Service of Ciamis Regency. This research method uses descriptive qualitative with data collection techniques through interviews, observation, and documentation. The results of the study indicate that the Implementation of the Population Administration Policy Through a Fast, Safe and Friendly Service System at the Population and Civil Registration Office of Ciamis Regency is not optimal, namely constrained by human resources in the Office, lack of facilities at the Population and Civil Registration Office of Ciamis Regency, lack of implementing attitudes where employees prefer conventional services, no application updates from the initial year of publication, namely 2021, and no fragmentation or group bodies specifically tasked with Si Lancar application services. This study contributes to broadening understanding of the practical benefits of implementing the use of the Si Lancar application at the Population and Civil Registration Office of Ciamis Regency.

Saidul Mubarok Afifuddin Syah; Bastomi Baharsyah; Albet Triadi

Merkurius : Jurnal Riset Sistem Informasi dan Teknik Informatika 2025 Asosiasi Riset Teknik Elektro dan Informatika Indonesia

In the current era of digitalization, villages are expected to follow technological developments to modernize correspondence services. Village administration services delivered via the internet enable the village government to communicate information quickly and simply to all village officials, the community, village organizations and the community within the village. Apart from that, the community can submit input to the village government through village information services to direct development in a more positive direction. The problem in Serasah Village that often occurs is that the village head and office staff concerned with carrying out services are often not at the village office because they are out of town on business or there are sub-district meetings and currently there are additional activities in the form of training. electrical installation from BLKP Jambi. So many residents experience obstacles because of this, in fact, some residents who live far from the office area often receive less than optimal service. Based on this problem, it is necessary to design an information system at the Serasah Village office which will take the form of a website which has features regarding information regarding news and activity agendas that will be carried out at the Serasah Village Office, features for online letter submission services and checking the status of letter submissions made. by society. The system development method used to develop websites is the waterfall model. After creating the website, the website testing stage was carried out using the black box testing method with successful test results and a feasibility test was carried out using a Likert scale model. The results of the feasibility test were carried out using a questionnaire and data was obtained with an average percentage of 81.6%.

Dwi Mahdi Mahesa; Natal Indra

Jurnal Riset dan Publikasi Ilmu Ekonomi 2025 Asosiasi Riset Ekonomi dan Akuntansi Indonesia

This study aims to analyze the influence of customer service and product innovation on customer satisfaction at Resto Mie Gacoan. Using a quantitative method with an associative approach, data were collected through questionnaires distributed to 40 active customers. Analysis techniques included validity and reliability tests, multiple linear regression, t-tests, F-tests, and the coefficient of determination (R²) using SPSS. The results show that product innovation has a relatively more significant influence on customer satisfaction than customer service, though its significance value slightly exceeds 0.05. Customer service does not have a statistically significant effect. Simultaneously, both variables do not significantly influence customer satisfaction. However, the R² value of 12.6% indicates that service and product innovation still contribute to variations in satisfaction, with the rest influenced by other factors not included in the model. These findings suggest that product innovation plays a more crucial role in enhancing satisfaction at Resto Mie Gacoan. Therefore, management is encouraged to prioritize innovative menu development and unique customer experiences in their marketing strategies.

Muhammad Firdaus; Utari Christya Wardhani; Sri Muharni

Jurnal Ilmu Keperawatan dan Kebidanan 2025 Asosiasi Riset Ilmu Kesehatan Indonesia

Nursing as a profession, is limited by self-regulation in the form of a code of ethics of killing. The code of ethics of extermination is the basic reference for nurses in carrying out their profession, both in relation to the use of extermination technology and knowledge. The purpose of this study was to determine the relationship between the principle of protection ethics and the quality of service in the inpatient room of Bakti Tin Karimun Hospital. The design of this study was cross-sectional with a sample size of 84 respondents, namely patients in the inpatient room using a purposive sampling technique. Data were collected using a prevention ethics questionnaire to measure the application of the principle of prevention ethics and a prevention service questionnaire to measure the quality of service. Data were analyzed through a chi-square statistical test P Value of 0.007 <0.05, which means that there is a significant relationship between the application of the principle of protection ethics and the quality of protection services in the inpatient room of Bakti Tin Karimun Hospital. So the more optimal the application of protection ethics, the better the quality of protection services. Nurses are expected to be able to apply the principle of optimal care ethics in providing care to patients so that the quality of service in inpatient care is good.

Sobirin, Muhammad Hamdan; Suryono, Ryan Randy

Dinamik 2025 Universitas Stikubank

Website Pelayanan Terpadu Satu Pintu (PTSP) merupakan wujud digitalisasi layanan publik yang membutuhkan tata kelola Teknologi Informasi (TI) yang efektif. Penelitian ini bertujuan untuk mengevaluasi tingkat kematangan tata kelola TI menggunakan framework COBIT 5 serta menilai keamanan dan performa sistem. Metode yang digunakan adalah deskriptif kuantitatif dengan audit pada 13 proses dari lima domain COBIT 5. Pengujian keamanan dilakukan menggunakan Nessus Scanner, sedangkan Apache JMeter digunakan untuk mengukur performa sistem. Hasil evaluasi menunjukkan rata-rata tingkat kematangan sebesar 3,6 dengan selisih (gap) 1,4 dari target level 5 (Optimized). Domain MEA02 memiliki gap tertinggi sebesar 2,1, menunjukkan kurangnya pengawasan internal. Pemindaian keamanan tidak menemukan celah dengan risiko tinggi, namun semua temuan berada pada kategori Informational. Dari sisi performa, halaman Home memiliki waktu respons tertinggi sebesar 22.683 ms dan throughput hanya 2,1 permintaan/detik, jauh di bawah standar pembanding. Hasil ini menunjukkan bahwa meskipun sistem telah berjalan cukup baik, masih diperlukan perbaikan dalam aspek pengawasan, keamanan, dan performa agar layanan PTSP dapat berjalan lebih optimal dan stabil.

Nur Thasya Mustiqa Putri; Novi Winarti; Eki Darmawan

Doktrin: Jurnal Dunia Ilmu Hukum dan Politik 2025 International Forum of Researchers and Lecturers

The use of the Digital Population Identity (IKD) application in Tanjungpinang City aims to provide convenience and protection to the public in accessing digital population administration services. However, distrust of the digital system is also a barrier. The public often feels worried about the security of their personal data and the reliability of the system used. In addition, counseling and training for the public on the use of information technology is often lacking, resulting in low community involvement in existing services. The purpose of this study was to measure the effectiveness of the use of the Digital Population Identity (IKD) application in terms of population administration in Tanjungpinang City. The method used is a descriptive quantitative method with a population of 1,271 people and a sample of 93 people, and using data collection tools in the form of documentation and filling out questionnaires or surveys using Subagyo's theory (2000) on indicators of effectiveness measurement. The results of the study showed that the accuracy of the target with an average value of 77.00, the implementation of program socialization 75.38, the achievement of program objectives 75.90, and the implementation of program monitoring 77.70. Based on the results above, it is concluded that the categorization of the quality and performance of the IKD Application user unit obtained a survey conversion result of 75.53 IKD Application Users at quality C which is included in the "LESS GOOD" category.

Yatafati Zebua

Sukacita : Jurnal Pendidikan Iman Kristen 2025 Asosiasi Riset Ilmu Pendidikan Agama dan Filsafat Indonesia

This article discusses the implementation of exorcism by Jesus Christ according to Mark 9:14-29 and its relevance to occult ministry at LPPS Palu. Through exegetical study, it is found that the power and authority of Jesus in casting out evil spirits emphasize the importance of faith and prayer as the main keys in similar ministries. The inability of Jesus’ disciples to cast out the evil spirit in this pericope serves as a reflection for contemporary ministry, which often also experiences failure due to a lack of faith and dependence on God. This article highlights the need for a proper understanding of the distinction between medical disorders and manifestations of dark powers, and affirms that exorcism should be carried out with authority in the name of Jesus. The practical implication of this research is the importance of strong spiritual preparation, faith, and a consistent prayer life in occult ministry within the church environment.