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Improving public services becomes an inevitability for government agencies as public service organizers. No exception for Tirta Moedal Drinking Water Perumda Semarang City, as a Regional Owned Enterprise (BUMD) is also inseparable from the demands of improving the quality of service to customers. Customer service innovation is a response to service problems that do not satisfy the community as customers. Customer dissatisfaction with customer complaints, information services and new connect services is very dominant for customer complaints. The Community Satisfaction Index (IKM) is one of the indicators of accountability for service performance in the public sector that cannot be ignored. The Community Satisfaction Index is an evaluation of the community as a customer for the performance of services provided to the community as customers that should be the basis for each service provider institution to make adjustments to customer expectations and service innovation. The rapid development of information technology also increases public awareness of its right to good service.

 This study aims to (1) reveal Mathematic learning through Google Classroom media in the midst of the Covid-19 pandemic, (2) find out the supporting and inhibiting factors for Mathematic learning through Google Classroom media in the midst of the Covid-19 pandemic, (3) school solutions and efforts and stakeholders to achieve Mathematic learning goals through Google Classroom media in the midst of the Covid-19 pandemic. The researcher used descriptive qualitative method. Research data obtained through in-depth interviews, observation, and documentation. The informants in this study were theprincipal, the head of the curriculum, Mathematic educators, homeroom teachers, class X students and guardians of students. Researchers used data analysis techniques, including data reduction, data presentation, drawing conclusions and checking the validity of the data. The results showed that, (1) PAI learning management in the evaluation of psychomotor aspects has not been implemented, (2) learning supporting factors, namely the existence workshops oflearning Google Classroom, strong signals and internet quotas, students having smartphones, and guardians of students being able to monitor and control students. learn while at home. Meanwhile, the inhibiting factors for learning are bad signals due to natural conditions and the concentration of students is easily disturbed, (3) the application of combined Mathematic learning, namely 50% face-to-face and 100% online requires good synergy between students, educators, families and communities. in order to achieve Mathematic learning objectives in the midst of the Covid-19 pandemic.   Keywords: , , 

In the learning process, not only subjects must be applied, but the development of student character is also important and emphasized. Education and character building are very important for everyone because they shape everyone's identity. Education and character building really need to be implemented from an early age so that it is better understood and accepted, and becomes an individual person from an early age. This is to ensure that students are trained to behave well at all times from a young age. Of course, there are many important challenges involved in developing student character. In addition, regular guidance and follow-up is needed to determine the character development of students. Authentic assessment is also needed to support the evaluation of student character, so that the results are more convincing and the original purpose of the process is achieved properly. Based on this explanation, the author tries to explain how authentic assessment should be carried out in the context of character assessment.  

The role of the community in waste management at this time is generally limited to waste disposal. We are not yet at the stage of waste management where waste can be reused by the community. Waste management must be handled comprehensively with the 3R principle, namely reduce, namely reducing waste piles; reuse by reusing waste that is not used; and recycle, namely recycling into products of economic value. Good waste management is expected to reduce the volume of waste that is disposed of at the final disposal site (TPA). The need for community education on proper waste management and disposal in order to reduce the impact of environmental pollution.The service was carried out in Triyagan Village, Mojolaban District, Sukoharjo Regency, at the beginning of the activity by giving a pre-test, presenting the material, and at the end of the activity, namely an evaluation with a post-test. The results of the pre-test mean score are 62, and the post-test average score is 82, after receiving counseling. The score of the evaluation results showed that there was a positive change in the mindset of the community.

Traditional medicine / herbal medicine is a product consumed by many people, so the security aspect must be maintained. In order for herbal products to be safely consumed, herbal medicine producers must understand and apply sanitation and hygiene in their production processes and packaging methods. The community service activities aim to improve the knowledge and skills of herbal medicine craftsmen about sanitation and herbal hygiene production and how to pack using continuous sealer machines. This activity was held at PJ SUTI SEHATI, having its address at Pengkol RT 02 RW 1 Nguter Sukoharjo and PJ Bintang Mas having the address at Tenongan RT 2 RW 1 Gupit Nguter Sukoharjo. The form of the activity is providing counseling (lectures and question and answer), training and mentoring. The target of the activity is the leader / owner and employees of herbal medicine craftsmen. The steps of the activity include, preparation, implementation and evaluation. The participants received an explanation of sanitation and hygiene and how to pack using continuous sealer machines. Evaluation has been carried out after service activities which result in packaging using a continuous sealer machine 3-4 times faster and more hygienic.

This community service activity aims to assist partners in increasing the understanding of educators and education personnel of the Merdeka Belajar Curriculum and the Mover School Program. The method of implementing the service is in the form of educational activities in the form of counseling which was carried out on February 5-17, 2023 with an activity workflow of four stages, namely: planning stage, implementation stage, evaluation stage, and reporting stage. This activity has been completed by meeting the predetermined achievement targets. These achievements can be seen from the enthusiasm of the participants in participating in counseling activities and being active in question and answer activities and discussions. In reviewing the evaluation of activities, the implementation team considered that the implementation of this service activity could not be separated from the maximum support from partners through the preparation of facilities during the event and the enthusiasm of participants in participating in counseling activities. The inhibiting factors of the activity include: time constraints, participant attendance that is not optimal, and the remote location of partners, far from the city and in an internet blind spot.

The World Health Organization (WHO) as an agency of the United Nations, noted that in Indonesia, traffic accidents are the third leading cause of death after coronary heart disease and tuberculosis (TB). It is recorded that around 1.2 million people die each year in traffic accidents. Traffic accidents are the leading cause of death for adolescents, aged 15 to 29 years. Of this number, 73% are dominated by teenage boys. The number of traffic accidents among adolescents can occur due to several factors, one of which is the lack of understanding of adolescents about the laws and regulations governing traffic problems. In Indonesia, there is a law that regulates traffic, namely Law no. 22 of 2009. An understanding of the substance of the Traffic Law is deemed necessary for teenagers, especially for those who are still in high school. Therefore, this activity is one of the means to minimize the death rate among teenagers caused by traffic accidents, by increasing the knowledge and understanding of teenagers about Traffic laws. It is hoped that a better understanding of the Traffic Law, can reduce the number of traffic accidents among teenagers. Broadly speaking, the implementation method in this activity can be divided into three stages, first, namely pre-activity which includes licensing activities, surveys, and program preparation. Second, implementation starts with giving questionnaires before and after lectures and lectures. Third, evaluation, which includes the preparation of reports. The results of this activity showed an increase in the understanding of service participants regarding the Traffic Law and the forms of violations regulated in it. Keywords: Traffic Violations, Sanctions, Traffic and Highway Laws, Youth  

The main problem faced by farmer groups in South Dumai District is the weak management of data, information, and group administration, which affects the effectiveness of agricultural development planning and evaluation. This community service activity aims to strengthen farmer group institutions by improving their capacity in data and administrative management. The method employed was a community organizing approach through participatory extension activities, group discussions, and initial mentoring involving 33 participants consisting of farmer group administrators and members. The results indicate an increase in farmers’ understanding and awareness of the importance of data and orderly administration as a basis for planning, decision-making, and evaluation of agricultural development programs. In addition, early social changes emerged in the form of collective awareness and the initiative of group leaders to actively strengthen institutional functions. Strengthening farmer group institutions through proper data and administrative management is expected to support sustainable agricultural development and improve farmers’ welfare.

Tujuan penelitian ini yaitu 1) mengetahui  kelayakan media dan materi pada kompetensi fusion pastry bakery, 2) mengetahui respon siswa setelah menggunakan video interaktif berbasis edpuzzle. Model pengembangan yang digunakan pada penelitian ini adalah model pengembangan ADDIE yang terdiri dari analysys (analisis), design (perancangan), development (pengembangan), implementation (implementasi), evaluation (evaluasi). Namun, karena keterbatasan, maka penelitian ini hanya sampai pada development (pengembangan) karena hanya menargetkan hasil produk video interaktif. Teknik pengumpulan data menggunakan angket dengan subjek 3 validator media yang merupakan dosen, 3 validator materi dari dosen dan guru pastry bakery SMK dan siswa kelas XII Tata Boga. Penelitian ini berjenis deskriptif kualitatif dan analisis data ini dilakukan secara prosentase. Penelitian ini menunjukkan 1) kelayakan media menunjukkan hasil sangat layak (87,73%) dan kelayakan materi menunjukkan hasil sangat layak (90,30%), 2) respon siswa menunjukkan hasil sangat layak (86%). Dapat ditarik kesimpulan bahwa media pembelajaran video interaktif berbasis edpuzzle pada kompetensi fusion pastry bakery di SMKN 2 Mojokerto sangat layak digunakan. Berdasarkan hal ini maka media edpuzzle bisa diimplementasikan pada pembelajaran fusion pastry bakery di sekolah yang berbeda.

The purpose of this study is to find out how the effectiveness of the E-Library of Angkasa Pura II (Elora) in increasing digital literacy at PT Angkasa Pura II (Persero). This type of research uses qualitative methods with descriptive research types. Data collection techniques using the method of observation, interviews, and documentation. The research results were carried out from the theory of program effectiveness according to Budiani (2007:53) with 4 (four) indicators. First, namely the accuracy of the program's targets is appropriate, seen from the exact program targets, which PT Angkasa Pura II is aimed at all employees who intend to increase their knowledge. Second, the socialization of the program cannot be said to be effective as seen from the fact that there are still many employees of PT Angkasa Pura II who have not used the Elora application because the socialization does not vary only through WhatsApp groups and corporate email. Third, the program objectives are appropriate, seen from the Elora application, it really helps employees in terms of increasing digital knowledge and literacy. Fourth, program monitoring has been carried out by the organizing team through monitoring and evaluation. In addition, program monitoring can also be seen at the Management Review Meeting every month, but there is still no follow-up to make improvements as a result of the evaluation carried out.

Problems in public services are often encountered in their implementation even though standards and laws have been established. In the evaluation of the PATEN policy in Ciledug District, Tangerang City, there are problems including the timeliness of service, service costs, and supporting resources for service implementation. The government has attempted to bring about an innovation in the field of public services through the District Integrated Administrative Services (PATEN) policy regulated in Permendagri Number 4 of 2010, which contains the delegation of authority from regents to sub-district heads. Following up on the Permendagri, the government of Tangerang City has implemented integrated sub-district administration services, especially in Ciledug District. This type of research is a qualitative research with a descriptive research type. The writing method used is the literature study research method, a series of activities related to the method of collecting library data, reading and taking notes, and processing research materials. The results showed that the implementation seen from the aspect of service costs was sufficient and according to fairness standards and from the aspect of service time and supporting resources for the implementation of services was inadequate. The purpose of the District Integrated Administrative Services has not been optimally achieved because the type of delegation of authority given is considered not to be effective and efficient in creating quality services and getting closer to the community. The advice given is to add service support facilities and improve service methods so that service times are better, as well as to review the types of delegation of authority given to sub-district heads so that the policy objectives are achieved more optimally.

Patient safety during intraoperative procedures is a top priority in nursing services in the operating room. However, patient and family understanding of intraoperative nursing management is still limited, which can have an impact on patient readiness before undergoing surgery. This community service activity aims to improve patient and family knowledge about the important role of intraoperative nursing in maintaining patient safety. The method used is an educational approach through interactive counseling delivered directly to patients and families in the pre-operative room. The material includes patient safety standards, the role of nurses during surgical procedures, and the importance of effective communication between the medical team, patients, and families. Evaluation was carried out by comparing the level of understanding before and after education using a simple questionnaire. The results showed a significant increase in understanding, seen from changes in patient attitudes and readiness to face surgical procedures. Appropriate and easy-to-understand education has been shown to be effective in supporting active participation of patients and families, as well as encouraging the creation of a safer surgical environment.

Post-Cesarean Section (CS) patients often experience anxiety that can hinder the recovery process. Limited time for health workers to provide comprehensive education is one of the main factors causing a lack of patient understanding of post-CS care. This study aims to evaluate the effectiveness of providing video-based education and interactive sessions in reducing anxiety in post-CS patients. The methods used include socialization, video-based training, direct practice, and evaluation through pre-test and post-test questionnaires. The results showed an increase in patient understanding and compliance with post-CS care and a significant decrease in anxiety levels. Video-based education has been shown to be effective in helping patients understand recovery procedures better and reducing dependence on analgesics. Therefore, the implementation of similar education methods is recommended in health services to improve the quality of recovery in post-CS patients

Shivering after cesarean section is one of the common side effects of spinal anesthesia that is often overlooked but can cause significant discomfort, even increasing the risk of postoperative complications such as increased oxygen consumption and impaired recovery. This community service program aims to improve understanding in both patients and health workers regarding the importance of effective shivering management through health education and practical training. The methods used include socialization, interactive counseling, action simulation, and evaluation of the level of understanding before and after educational activities. The results showed an increase in patient knowledge from 50% to 85% after education, and a decrease in the incidence of shivering from 70% to 30% after implementation of the intervention. These findings indicate that educational interventions and promotive-preventive approaches play an important role in improving the quality of postoperative care, especially in patients undergoing cesarean section. Therefore, the active involvement of health workers in providing health information and non-pharmacological pain management is essential to prevent and overcome shivering optimally.

Land is fixed, does not change, so that land has a promising investment value for most people, this is due to the tendency for the price or selling value of land to continue to increase. The need for housing for the community has increased the sale and purchase of land, the process of legality in land certification has become crucial and needs to be understood carefully. Actualization of community service through outreach regarding land law in Ngadirgo Village, Mijen District, Semarang City has the aim of increasing knowledge of understanding and knowing the importance of land registration and increasing knowledge of understanding and knowing the benefits and functions of land registration. The socialization uses power point presentation media by dividing the method into 4 main components, namely: the lecture method, the interactive discussion method, the consultation method, and the evaluation method. With the socialization related to land law, the people of Ngadirgo Village, Mijen Sub-District gained adequate insight and understanding so that later they can take care of land certification independently so as not to cause problems in the future. The land certificate bleaching program is also one of the main topics related to the socialization of land law as an effort to provide legal certainty and legal protection of community land rights based on the principles of simple, fast, smooth, safe, fair, equitable, and open and accountable so as to increase the welfare and prosperity of the community. and the country's economy as well as reducing and preventing land disputes and conflicts.

Washing hands 6 steps is one way that can be used to overcome disease problems such as diarrhea or intestinal worms. This community service activity aims to increase the knowledge of children in Village Lamteube Geupula in carrying out hand washing. The socialization method is carried out by counseling and demonstrations, this activity is carried out for approximately 2 hours and evaluation. The results obtained from this community service are changes in children's knowledge about 6-step hand washing. This community service activity was carried out on June 27 2023 in the village multipurpose hall, at 10.00 WIB until it finished at 11.40 WIB. Intervention activities were carried out by lecturers and students. Activities carried out directly with counseling and demonstrations. The target of community service activities is 26 children in Village Lamteube Geupula.

Community service activities on bullying prevention and handling aim to increase awareness, understanding, and countermeasures against bullying in schools. Service activities are carried out through identification of needs, material development, implementation of counseling, and evaluation. Teachers are given training on bullying handling, effective communication strategies, conflict management, social skills development, and mental strengthening. They are also given an understanding of human rights, tolerance, empathy, and the importance of building healthy relationships in schools. The results of the service activities show an increase in teachers' awareness and understanding of bullying and the development of a safe and inclusive school environment. The collaboration of all relevant parties in dealing with bullying can create positive change, reduce bullying rates, and create a better environment for students in their learning and development process.

This study aims to analyze the power dynamics that occur in the interaction between a clown and a driver at a red light using Michel Foucault's power theory approach. Clowns at red lights are often objects of interest to motorists and pedestrians, but their role in public space is rarely examined from a power perspective. This study uses a qualitative research method with a case study approach to gain an in-depth understanding of the clown's interaction at the red light. Data was collected through participant observation, interviews with clowns, and content analysis from social media that describes these interactions. The results showed that clowns at red lights use various strategies to attract the attention of motorists, such as funny gestures, flashy costumes, and silly actions. However, behind the fun and joy shown by the clown, there is a hidden power structure. Through the use of humorous actions, clowns are able to change the dynamics of public space, divert the attention of motorists from existing traffic rules, and form alternative narratives about that space. This study also shows that the presence of a clown at a red light involves a complex power and knowledge relationship between the clown, the driver, and the general public. Clowns use their symbolic power to control people's perceptions and evaluations of public space, as well as to go beyond the rules and norms that apply. Using Foucault's theory of power, this study provides a new understanding of the clown's interaction at the red light as a form of resistance to existing power. This research also describes how clowns, as actors who are underestimated by many people, can utilize their power to shape and reconstruct meaning and experience in public space.

: The Satahi Suga Suga Savings and Loans Cooperative operates in the field of lending and borrowing funds. In other words, managing funds as well as possible is the main focus of the activities of the Satahi Suga Suga Savings and Loans Cooperative, because to assess the effectiveness of managing its funds the Satahi Suga Suga Savings and Loans Cooperative cannot use one financial measure, namely profitability alone, but must also involve evaluating various aspects. The research aims to determine the effectiveness of managing the funds of the Satahi Suga Suga Savings and Loans Cooperative for 2021 based on the Regulation of the Minister of State for Cooperatives and Small and Medium Enterprises of the Republic of Indonesia Number 20/Per/M. KUKM/XI/2008 concerning aspects of capital, aspects of productive asset quality, aspects of liquidity, aspects of independence and growth. The subject of this research is the Satahi Suga Suga Savings and Loans Cooperative where the object of evaluation is the management of KSP Satahi Suga Suga funds. Data analysis techniques in this study used descriptive analysis. In this study data was collected through the documentation method. From the results of the study, the soundness level of cooperatives is included in the "Quite Effective" category with a total score of 56.75 out of a total score of 100. If assessed from guidelines for evaluating the effectiveness of fund management, it has a score of 56.75 which is in the total weighted score of 40-60 with the predicate less effective.

The development of information technology provides opportunities for educators to create more efficient and interactive learning evaluation media. This study aims to design and develop a computer-based test media using Wondershare Quiz Creator as a tool to support online learning. The research method used is Research and Development (R&D) with a waterfall model, which includes the stages of needs analysis, design, development, testing, and implementation. The results show that the developed test media is capable of providing various types of questions, such as multiple choice, short answer, true-false, and matching, and is equipped with features such as automatic feedback, time settings, and exportable test results. User testing indicates that the media is easy to use, responsive, and effective in supporting the learning evaluation process in online learning. In addition, educators can quickly create, manage, and distribute tests through digital platforms without requiring advanced technical skills. Thus, the use of Wondershare Quiz Creator has proven to be an alternative solution for providing practical and interactive computer-based test media that supports improving the quality of online learning. This research is expected to serve as a reference for educators in utilizing technology to enhance the effectiveness of learning evaluation