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Nuraini Nuraini; Ninik Tri Hartanti; Angga Arindra Shonta; Irma Rofni Wulandari; Banu Santoso +1 more

Jurnal Pelayanan dan Pengabdian Masyarakat Indonesia (JPPMI) 2023 Sekolah Tinggi Ilmu Administrasi Yappi Makassar

Pemanfaatan teknologi bagi CV. Global Mitra Perkasa dengan menggunakan WhatsApp sebagai media koordinasi proyek, tidak sesuai untuk manajemen proyek yang terstruktur. Untuk mengatasi masalah yang ada pada mitra, maka pada pengabdian ini akan dibangun sebuah aplikasi manajemen proyek dengan mengimplementasikan Application Programming Interface (API) yang terintegrasi dengan aplikasi mobile berbasis Android untuk memudahkan manajemen dan dokumentasi proyek secara terstruktur dalam satu sistem internal perusahaan. Metode pengabdian ini dimulai dari analisa masalah kemudian dicari penentuan solusinya, dilanjutkan dengan pembuatan aplikasi dan testing aplikasi, jika sudah tidak ditemukan bug kemudian dilanjutkan testing menggunakan data pekerjaan proyek sekaligus evaluasi dan tahap terakhir adalah implementasi. Hasil kegiatan menunjukkan administrasi dan koordinasi lebih terstruktur, dan efisien dalam pelaksanaan proyek. Hal ini berdampak pada meningkatnya efektivitas dan efisiensi dalam manajemen proyek, mengurangi risiko kehilangan data, serta mempercepat proses dokumentasi progres proyek. Saran penelitian selanjutnya adalah menambah fitur edit untuk memungkinkan admin melakukan perubahan pada data proyek, serta menambah fitur pemantauan progres proyek secara real-time dan integrasi dengan alat manajemen proyek lainnya.

Cahyo Adi Utomo; Septilita Ibau; Ellyawati J

Journal of Management and Social Sciences 2023 CV. Aksara Global Akademia

This study aims to examine the effect of customer engagement, customer equity, purchase intention on Cellular Applications. Those used in this study were women and men who had made transactions/purchases of mobile applications. The number of samples in this study were 250 respondents, with the provisions of 205 men and 45 women. The data for this study were collected by distributing questionnaires through an online survey system using the Google form. The data analysis technique used in this study uses the PLS-SEM analysis technique with the SmartPLS program to test the hypothesis. The results of this study indicate that customer involvement has no significant effect on repurchase. That is, enthusiasm in visiting the mobile application may not necessarily attract the attention of customers to decide on a purchase because there are customers who are usually just for fun to see and compare prices and calculate the total price with postage and other additional costs. Besides that, this study also shows that the quality of information has a positive and significant influence on repurchase. Therefore, it can be concluded that the more complete and accurate the availability of this information, if it is appropriate and can solve problems for its customers, the higher the opportunity for customers to make repeat purchases from the same product and service providers.

Mar’atus Sholikhah; Aufa Izzuddin Baihaqi

Jurnal Pelayanan Hubungan Masyarakat 2023 International Forum of Researchers and Lecturers

Easy access to health information and consultation is important in improving the quality of life and welfare of the community. Currently, a digital health application has emerged that allows the public to get quick and easy access to health information and to conduct online consultations with medical personnel. One popular application is Alodokter, which provides online health consultation services via mobile devices. The purpose of this study is to provide counseling to the people of Sumberejo Village about the convenience of online health consultations through the Alodokter application. This research was conducted using qualitative research methods with an observational study approach. The counseling technique is carried out using a combination of lecture techniques and demonstrations using the Alodokter application. Through this counseling, the public can understand and know how to use the Alodokter application as a means to obtain health information and conduct medical consultations online

Siti Akromah; Indah Respati Kusumasari

Jurnal Masyarakat Mengabdi Nusantara 2023 STIPAS Tahasak Danum Pambelum Keuskupan Palangkaraya

In this digital era, the Perusahaan Listrik Negara (PLN) continues to innovate in meeting people's electricity needs by presenting an application called PLN Mobile. This application is a digital-based electricity needs service provider application developed directly by PLN. On an ongoing basis PT PLN continues to provide feature updates and various other services to customers since this application was launched. The PLN Mobile application has various features, such as buying tokens (prepaid customers), paying electricity bills (postpaid customers), complaints about electricity, marketplaces, etc. With the PLN Mobile application, it helps meet people's electricity needs online without having to go to the PLN Customer Service Unit office.

Risky Sobari; Atika Atika

Student Scientific Creativity Journal 2023 Pusat Riset dan Inovasi Nasional

This study aims to analyze the marketing strategy for BSI OTO products at KCP Medan Marelan, the type of research method used is a qualitative method, and data collection is carried out by observation and interviews, the data taken is in the form of observations and also from interviews. interview with BSI KCP Medan Marelan officers. Based on the results of the research it was found that the obstacles in marketing BSI OTO at KCP Medan Marelan included inactivity on social media, tight competition from other banks and also the lack of public understanding in the financing application process. and efforts to Overcoming the existing obstacles, BSI KCP Medan Marelan innovates products that will be adjusted to the needs and desires of customers and also adds application facilities in the form of mobile banking and also the BSI website which can make it easier for customers to carry out various transactions and also understand the products available at BSI. and for the marketing strategy of BSI OTO bank BSI KCP Medan Marelan implementing promotions and excellent service, promotions are carried out such as: distributing and distributing brochures, conducting outreach and also conducting promotions indirectly through social media and also excellent service by CS for customers.

Hariana Restu Fadillah Rahmah; Siti Nur’Aini; Wilma Septia; Putriana Ramaida; Diah Novarida +2 more

Student Scientific Creativity Journal 2023 Pusat Riset dan Inovasi Nasional

The beginning of 2020 was a nightmare for Indonesia, the Covid-19 pandemic that hit had an extraordinary impact. Tourism, which is the main sector in the process of national development, is not spared from the impacts it presents. This pandemic has hit the tourism industry so that tens of thousands of workers have lost their jobs within 1 month. As time goes by, Indonesia does not continue to fall into misery. The new normal order has made the tourism sector carry out various kinds of innovations to get back up from the downturn caused by the pandemic. One of the innovations made is by maximizing digital marketing for tourist destinations. This study uses a literature study research method using various written sources such as articles, journals, and documents that are relevant to the study in this study. The results of the study show that the use of digital marketing in the tourism sector has several advantages, namely (1) Spending less money and targeting a wider market, (2) Retaining customers by establishing communication in a smooth way, (3) Easy to choose specific targets (4) Its effectiveness is easy to measure. Digital marketing for tourist destinations can utilize and use various online platforms such as websites, social media, mobile applications, and online advertising.

Gusti Agung Sri Guntari

Jurnal Inovasi Riset Ilmu Kesehatan 2023 Pusat Riset dan Inovasi Nasional

Every citizen has the right to guaranteed access to quality and affordable health services. Initially, all administrative matters related to JKN can be carried out at the BPJS Kesehatan office. However, the covid 19 pandemic situation requires people to limit social interactions to prevent the chain of transmission of covid 19 infection. Therefore, digital innovations such as the JKN mobile application are needed by the public, especially JKN participants. The JKN mobile application is an innovation developed to make it easier for participants who initially carried out administrative activities at the BPJS Kesehatan office, to switch to applications that can be accessed anytime and anywhere. This research is a qualitative research that aims to explore in depth how the use of the JKN mobile application, especially during the Covid-19 pandemic. The informants in this study consisted of 8 informants consisting of BPJS Kesehatan officers and 7 JKN participants who had used the JKN mobile application domiciled in Gianyar Regency, Bali. This study was conducted using the indepth interview method with purposive sampling technique. This research shows the results that the JKN mobile application is very helpful for participants in terms of checking or changing participant data, accessing contribution information and printing digital cards that can be used in health facilities. However, there are still many features that have not been utilized due to participants' ignorance of the existence of features such as online consultations and online queues. So that wider socialization is needed regarding the benefits of the JKN mobile application both on social media and electronic media.    

Rachmanita Eza Putri Wiyandari; Helmy Wahyu Sukiswo

Faedah : Jurnal Hasil Kegiatan Pengabdian Masyarakat Indonesia 2023 FKIP, Universitas Palangka Raya

In the digital era, people are expected to master and use technology. This also applies to micro, small and medium enterprises. MSMEs must be able to make good bookkeeping both manually and digitally. Digital accounting can be managed with the Bukukas application on a smartphone. The advantage of this application is that it makes recording easy, economical, easy to increase capacity, quality and reporting expertise. Application-based financing so that MSME players can use the BukuKas application independently. This mission was carried out in Kedungdalem Village MSMEs by presenting around 20 people from various types of MSMEs such as flower sales, chips and snacks businesses. The obstacles that are often faced by MSMEs are that there is no record of bookkeeping and financial transactions and some are still recording manually as well. In addition, there are still difficulties in determining profits and inventory levels. Therefore, providing training on how to use the BukuKas application can help them record financial transactions and market their products.

Agus Bahrudin; Christine Diah Wahyuningsih

Jurnal MIMBAR ADMINISTRASI 2023 Universitas 17 Agustus 1945

The smart city action plan for the city of Denpasar Bali includes: 1) human resources 2) nfrastructure, 3) applications, and 4) smart city literacy. Meanwhile, in building a smart city there are six pillars, namely smart governance, smart society, smart living, smart economy, smart environment, and smart branding. In 2020 Denpasar City ranks 1st Smart City with Surakarta in the framework of the movement program towards 100 Smart Cities Indonesia.The 2021 Electronic-Based Government System Index is 3.19 which is in the good category and is in the Top 5 RKCI that year.  The Denpasar Bali City Communication, Information and Statistics Service (Kominfos) has taken several steps to implement e-government in realizing a smart city. Some of these steps include building an e-gov portal, increasing accessibility, using the right technology, establishing partnerships with the private sector, developing mobile applications. By implementing e-gov and developing a smart city, the Denpasar-Bali City Communication and Informatics Agency is able to improve the quality of public services, facilitate public access to information and public services, and increase the efficiency and effectiveness of the performance of the Denpasar city government.  

Paradise Paradise; Muhammad Afrizal Amrustian; Maliana Puspa Arum

Jurnal Pelayanan dan Pengabdian Masyarakat Indonesia (JPPMI) 2023 Sekolah Tinggi Ilmu Administrasi Yappi Makassar

Sawangan Village, which is one of the villages in Kebasen District, Banyumas Regency, is one of the villages that focuses on reducing stunting rates. According to the interviews we conducted with Posyandu cadres, they experienced problems during the weighing and measuring process. So far, Posyandu cadres have had trouble in the process of weighing and measuring the height of toddlers, because the process is still using conventional tools. In the process of recording the growth and development of children under five is done by recording using a boloin in a book. Because the recording was done by hand, it was constrained by handwriting which was difficult to read. Based on these problems, Forum Group Discussion (FGD) activities were carried out, socialization and training on the use of digital scales, outreach and training on the use of the website-based “Smart Immunization Application” system and Android mobile. The number of participants in this activity was 17 people. Indicators of the success of the activities that have been carried out are coordination with partners, management of a team of lecturers as assistant partners, training on the use of digital scales, training and outreach systems. Based on the activities that have been carried out, it can be concluded that this activity is of interest to Posyandu cadres and parents of toddlers as evidenced by the enthusiasm of the participants. Obstacles faced are not all parents use smartphones, internet access, and constraints on parents' age.

Abyan Mu’aafii Satriya; Ayu Nugraheni

Journal of Management and Social Sciences (JIMAS) 2023 Sekolah Tinggi Ilmu Administrasi (STIA) Yappi Makassar

the purpose of this study is to identify public service innovations, namely the SAMBARA (West Java Mobile Samsat) application in paying motor vehicle taxes. This research seeks to explore the benefits of this Sambara innovation for the people of West Java. This study used a qualitative research method with a literature study approach. Some of the findings from this research are that the Sambara innovation can make payments online, can find out a map of the Samsat location, can check vehicle data, can verify vehicle tax using the NIK and vehicle frame number. Other findings are supporting factors, namely cooperation and support from various parties as well as the position of the private sector which contributes to operational provision. However, in making tax payments the Sambara application still has problems and there is still low understanding and lack of information to the public about the Sambara application.