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Muchtar, Abdul Haris; Mariah; Winanto, Sujoko; Akifah, Andi Nur; Azizah, Alifa Nur +3 more

Societal Serve: Journal of Community Engagement and Services 2026 Pusat Riset dan Inovasi Nasional Mabadi Iqtishad Al Islami

This study examines the implementation of a Figma-based UI/UX training program aimed at improving digital design literacy among students at Qotrun Nada Islamic Boarding School, Jakarta. The program was developed to address the limited digital competencies and practical design skills commonly found among santri in traditional Islamic educational environments. Using a project-based learning and mentoring approach, participants were introduced to fundamental concepts of User Interface (UI), User Experience (UX), and collaborative digital design using Figma. The activities included workshops, practical design exercises, mentoring sessions, and prototype development projects. The findings demonstrated significant improvements in students’ digital literacy, communication skills, teamwork, creativity, and confidence in using technology. Students successfully produced simple website prototypes that reflected basic usability and visual design principles. Furthermore, the integration of digital literacy training within the pesantren environment showed that technological skill development can be harmonized with Islamic educational values and community empowerment initiatives

Hossain, Md. Safaet; Jahan, Israt; Afnan, Jawata; Tanny, Israt Sultana; Mim, Nashid Sultana +1 more

TechComp Innovations: Journal of Computer Science and Technology 2026 Pusat Riset dan Inovasi Nasional Mabadi Iqtishad Al Islami

Urban plant care is increasingly important for sustainable living, but many users face inconsistent watering, insufficient care knowledge, unsuitable plant selection and delayed disease recognition. This study presents Easy Grow Plants, an integrated web and Internet of Things (IoT) ecosystem that connects plant care guidance, soil-moisture monitoring, automated watering, plant recommendation, image-based plant health assistance, marketplace functions, community interaction and plant exchange. The prototype was implemented using a React frontend, Django REST backend, SQLite database and an Arduino UNO R4 WiFi smart pot with a soil moisture sensor, relay module and DC water pump. Functional, interface, API, IoT connectivity, sensor calibration, watering control and LAN deployment tests were conducted. The results show that the core modules operated together as an integrated academic prototype. The system demonstrates a practical foundation for smart urban gardening, although cloud deployment, multi-device testing and stronger AI validation remain future improvements

Rindi Febri Wulandari; Muhammad Najibulloh Muzaki; Rini Indriati

JURNAL PENELITIAN TEKNOLOGI INFORMASI DAN SAINS (JPTIS) 2026 Institut Teknologi dan Bisnis (ITB) Semarang

Digital documents have become an essential medium for storing, managing, and distributing information in various sectors. Nevertheless, the risk of document alteration and forgery requires an effective mechanism to verify document authenticity. This research focuses on the implementation of Base64 and Pepper methods in a QR Code-based document verification system. The system was developed following the Waterfall software development model, which consists of requirement analysis, system design, implementation, and testing stages. A web-based application was created using PHP and MySQL. Verification tokens were produced from document identity data combined with a Pepper value, encoded using Base64, and embedded into QR Codes attached to PDF documents. During verification, the QR Code is scanned and the extracted token is compared with records stored in the database. Experimental results demonstrate that the proposed system is capable of verifying document authenticity accurately and efficiently. Furthermore, Black Box Testing confirmed that all implemented functions operated as expected. Therefore, the integration of Base64 and Pepper contributes to improving the security and dependability of digital document verification.

Denny Efendi; Clarissa Siswara; Charlene Siswar; Een Amalia Pratiwi; Cindy Caroline +1 more

JURNAL RISET MANAJEMEN (JURMA) 2026 Institut Teknologi dan Bisnis (ITB) Semarang

Patient trust is a crucial variable in hospital management, determining clinical success, treatment adherence, and institutional loyalty. In the increasingly competitive and digitalized modern healthcare landscape, hospitals face unique challenges stemming from the inherent characteristics of healthcare services. This article presents a systematic literature review exploring the determinants of patient trust through the lens of hospital service characteristics: intangibility, inseparability, variability, and perishability. This study followed the PRISMA protocol and analyzed 150 articles published between 2010 and 2026 from Scopus, Web of Science, and Google Scholar databases. The review results indicate that assurance and empathy are the most significant service quality dimensions in mitigating perceived risk due to intangibility. Meanwhile, the quality of therapeutic communication is a key factor in managing inseparability, and standardization of operational procedures is necessary to address variability. The study also identifies the role of digital technology and the physical environment as "tangible evidence" that strengthens hospital credibility. The managerial implications of this research emphasize the need for organizational culture transformation oriented toward humanitarian values ​​and transparency to rebuild public trust that has eroded in the post-pandemic era.

Aristya Ika Wardani

Jurnal Riset Rumpun Ilmu Kesehatan 2026 Pusat riset dan Inovasi Nasional

Muscle-invasive bladder cancer (MIBC) is an aggressive malignancy associated with high morbidity, reduced survival, and impaired quality of life. Radiotherapy (RT) has been widely used as a bladder-preserving strategy, particularly for patients unsuitable for surgery or systemic chemotherapy. RT may also enhance tumor immunogenicity through programmed death-ligand 1 (PD-L1) upregulation, providing a rationale for combination therapy with immunotherapy. This study aimed to evaluate the effectiveness of combining immunotherapy and radiotherapy in MIBC treatment. A systematic review was conducted following PRISMA 2020 guidelines using the PICO framework. Literature searches were performed in PubMed, Embase, Cochrane, ClinicalTrials.gov, Web of Science, and Scopus databases for studies published between 2016 and 2025. Risk of bias was assessed using the Cochrane Risk of Bias Tool and ROBINS-I. Of 105 identified studies, five met the inclusion criteria and were included in the final analysis. Only one Phase II randomized controlled trial demonstrated low risk of bias in randomization and allocation concealment. ROBINS-I assessment indicated moderate to serious risk in confounding and participant selection domains. Clinical findings showed promising outcomes, with complete response rates ranging from 35%–50% and partial response rates from 25%–40%. Median overall survival ranged from 24–30 months, with favorable disease-free and progression-free survival outcomes. Combined immunotherapy and radiotherapy demonstrate potential to improve survival and disease control in MIBC; however, further rigorous clinical studies are needed to optimize patient-centered treatment strategies.  

Nababan, Christon; Siagian, Riris Johanna; Panjaitan, Key; Sihombing, Ridho; Bako, Stevan +1 more

REDOMINATE : Jurnal Teologi dan Pendidikan Agama Kristiani 2026 Sekolah Tinggi Teologia Kerusso Indonesia

Dualisme yang terjadi antara iman Kristen dan adat Batak sering sekali menjadi suatu hal yang digumulkan, khususnya bagi jemaat HKBP, terkait bagaimana kehidupan sehari-hari terkait kehidupan bergereja dan bermasyarakat. Penelitian ini bertujuan untuk menggali informasi tentang bagaimana sebenarnya dualisme tersebut dialami oleh jemaat HKBP Karang Bangun Resort Dame serta bagaimana pemimpin gereja menjadi jembatan bagi ketegangan yang terjadi antara aturan gereja dan tradisi adat. Dengan pendekatan yang kualitatif yakni studi pustaka dan wawancara yang mendalam terhadap empat narasumber yaitu: Jemaat, Sintua, Naposobulung/pemudi, dan pemimpin gereja/pendeta. Data ini kemudian dianalisis secara sistematis dengan teori otoritas antara Thomas F. O'Dea dan Max Weber, serta konsep Sahala yang dikaitkan dengan budaya Batak. Hasil menunjukkan bahwa dualisme yang terjadi tidak dianggap sebagai konflik di mana Gereja ditempatkan sebagai prioritas utama. Pemimpin gereja menerapkan tiga otoritas yang diungkapkan oleh Thomas F. O'Dea dan Max Weber, yaitu tradisional, kharismatik, dan legal-rasional , yang dalam tradisi atau budaya Batak seakan-akan perwujudan Sahala. Penelitian ini sendiri seakan-akan menawarkan kontribusi yang orisinal dengan menunjukkan keberhasilan pengelolaan dualisme adat dan Gereja tanpa sistem birokratis.

Surya, Muhamad Fikri

IT-Explore: Jurnal Penerapan Teknologi Informasi dan Komunikasi 2026 Fakultas Teknologi Informasi, Universitas Kristen Satya Wacana

The thesis supervision process in higher education institutions is still frequently conducted manually, which may lead to inefficiencies in recording supervision data. This study focuses on the development and implementation of a web-based thesis supervision attendance application designed to facilitate attendance documentation, supervision session administration, and systematic monitoring of thesis supervision history. The methodology applied in this study is the Waterfall model, which includes the phases of requirements analysis, system design, implementation, and testing. The application was developed using the Laravel framework and a MySQL database. The system design was modeled using Unified Modeling Language (UML), while the validation process was conducted through Black Box Testing techniques. The research findings indicate that the developed application is capable of performing real-time supervision attendance recording, managing supervision information, and generating attendance reports effectively and efficiently. It can be concluded that the web-based thesis supervision attendance application improves the efficiency and accuracy of supervision record management and supports a more effective thesis supervision monitoring process..

Horman Corneles, Joy Reinst; Sri Winarso Martyas Edi

IT-Explore: Jurnal Penerapan Teknologi Informasi dan Komunikasi 2026 Fakultas Teknologi Informasi, Universitas Kristen Satya Wacana

Online maps applications have become an essential tool for modern society in finding the fastest and most efficient routes. However, these applications often fail to detect current road conditions such as flooding, demonstrations, accidents, or public events, causing users to get stuck in problematic routes. This study aims to develop a prototype of a community-based road condition reporting system, visualized through a web-based digital map. The system allows users to directly report road conditions by providing photo evidence, descriptions, and event categories. It is also equipped with features for designing event routes such as carnivals and suggesting alternative paths based on community reports. The development process was carried out using a simulation-based approach with scenario testing that reflects real field conditions, without involving direct user data. The implementation results show that all core features work properly. The technologies used include Leaflet.js, OpenStreetMap, and the Nominatim geolocation API. This research produces an adaptive community-based GIS model that can be further developed as an intelligent navigation solution at the city scale

Arinata, Dhimas; Teguh, Wahyono

IT-Explore: Jurnal Penerapan Teknologi Informasi dan Komunikasi 2026 Fakultas Teknologi Informasi, Universitas Kristen Satya Wacana

Digitalization in the fitness industry is increasingly essential to improve efficiency and service quality. However, many fitness centers still manage data manually, including KRESNA GYM, which faces challenges in member registration, workout scheduling, and facility information delivery. This study aims to design a web-based e-fitness application using the Laravel framework to support digital service management. The development follows the Waterfall model through stages of requirement analysis, design, implementation, testing, and evaluation. The application includes features such as a landing page, admin/member login and registration, management dashboards, workout schedules, equipment guides, and supplement listings. Black-box testing confirms that all features function as expected. This system simplifies administrative processes and enhances member experience, making it effective in supporting digital transformation at KRESNA GYM.

Onyeka, Esomchukwu Jennifer; Nwamekwe, Charles Onyeka; Unigwe, Ifeanyichukwu Benjamin

Nexus: Journal of Cross-Disciplinary Insights 2026 Yayasan Penelitian dan Pengabdian Masyarakat Sisi Indonesia

Sandstone aquifers in tropical sedimentary basins are major groundwater reservoirs, yet their public-health safety is often underestimated when assessment is restricted to physicochemical quality. This review addresses the persistent mismatch between chemically acceptable groundwater and microbiologically unsafe water, especially in shallow, permeable aquifers exposed to intense rainfall, pit latrines, septic systems, dumpsites, agricultural runoff, and weak wellhead protection. A structured narrative synthesis was conducted using peer-reviewed hydrogeological, hydrogeochemical, microbiological, vulnerability, and environmental health studies from Scopus, Web of Science, ScienceDirect, SpringerLink, and Google Scholar. The review focused on tropical sandstone aquifer systems in Africa, Asia, and South America. It examined lithological controls, major-ion evolution, microbial indicators, contamination pathways, WHO-based classification, Water Quality Index applications, contamination indices, multivariate statistics, GIS-based vulnerability mapping, and integrated hydro-microbial risk scoring. The synthesis shows that groundwater chemistry is governed mainly by silicate weathering, carbonate dissolution, cation exchange, shale interbeds, residence time, and anthropogenic inputs. However, chemical compliance does not confirm potable safety. Reported evidence includes TDS below 500 mg/L in chemically acceptable Nigerian basin aquifers, while all 12 shallow wells in Abeokuta tested positive for total coliform and Escherichia coli. Microbial loads increased during wet seasons, with Calabar groundwater recording total coliform increases from 76 to 468 CFU/100 mL and Salmonella/Shigella reaching 1081 CFU/100 mL. DRASTIC mapping further classified 21% of the Dahomey Basin as highly vulnerable. The review therefore proposes an integrated framework linking hydrochemistry, microbial evidence, vulnerability, GIS, and health-risk interpretation for safer, adaptive, and evidence-based groundwater governance.

Aurellia Fitrista Maharani; Puji Wahono; Muhammad Ikhwan

Jurnal Inovasi Pendidikan 2026 Lembaga Pengembangan Kinerja Dosen

This study aims to develop and evaluate the feasibility of Teknoran, a website-based digital learning medium developed through the Canva application for the Office Technology subject in Grade X at SMKN 31 Jakarta. The study was motivated by learning activities that were still dominated by lecture methods and limited learning media. Teknoran was designed to facilitate learning through integrated features such as learning materials, assignments, and educational games within a single platform. This research employed the Research and Development (R&D) method using the ADDIE model, which consists of analysis, design, development, implementation, and evaluation stages. Data were collected through observation, needs analysis questionnaires, validation sheets from material and media experts, and student response questionnaires during one-to-one and small group trials. Data were analyzed using descriptive quantitative and qualitative techniques. The results showed that the Teknoran website achieved a feasibility score of 95% from material experts and 93.33% from media experts, both categorized as “Very Feasible.” Student responses also indicated a very high level of acceptance, with an average score of 95.68%. These findings demonstrate that Teknoran is highly feasible as a digital learning medium and can support more interactive, flexible, and independent learning in Office Technology subjects at SMKN 31 Jakarta.

Ade Novia Maulana; Putri Yani Anjali; Nadia Syahira; Dewi Lupiani; Dhian Kurnia Ferdiansyah Irawan +2 more

JURNAL PENELITIAN SISTEM INFORMASI 2026 Institut Teknologi dan Bisnis (ITB) Semarang

The Jambi Class II Climatological Station is the agency responsible for providing climate data and information to the public and relevant agencies. In practice, the process of handling data requests is still carried out conventionally, resulting in relatively long processing times for document management, archiving, and user service. This situation has led to several challenges, such as inefficient administrative processes, a high risk of document loss, and limitations in monitoring the status of data requests. This study aims to design a web-based Data Service Information System that can support the digitalisation of climate data services at the Class II Jambi Climatology Station. The system development method used is the prototype method, as it allows the development process to be carried out in stages based on user needs. The system design was carried out using the Unified Modelling Language (UML) as a modelling tool to describe system requirements, process flows, and user interactions with the system. The design results show that the developed system is capable of facilitating the online submission of data requests, tracking the status of requests, and managing the service database in a more structured manner. The system also provides a digital archiving feature that simplifies the management and retrieval of data request documents. The implementation of this system is expected to improve the efficiency of service processes, speed up data request processing times, enhance service transparency, and support improvements in the quality of public services at the Class IV Jambi Climatological Station.

Daru, April Firman; Christanto, Febrian Wahyu; Prathivi, Rastri; Prasetyo, Dimas; Firdaus, Eryan Ahmad

International Journal of Information Technology and Business (IJITEB) 2026 Universitas Kristen Satya Wacana

The increasing demand for scalable and high-quality digital marketing content has exposed limitations in traditional manual copywriting processes, which are time-intensive and difficult to scale. This research proposes an adaptive AI-driven copywriting framework that integrates a full-stack web architecture with optimized prompt engineering strategies for automated content generation. The system is implemented using React.js for the frontend, Node.js with Express for backend services, and a GPT-based API for language generation. Unlike prior implementations, this research introduces a structured prompt optimization mechanism to enhance content relevance and consistency. Experimental evaluation was conducted using multiple datasets of marketing prompts, with comparisons against baseline GPT usage and manual copywriting. Quantitative results show that the proposed system achieves improvements in BLEU (+18.7%) and ROUGE-L (+21.3%) scores over baseline methods. Human evaluation involving 30 participants indicates a significant increase in perceived content quality, coherence, and persuasiveness (p < 0.05). System performance analysis demonstrates an average response time of 1.8–3.0 seconds and a GTmetrix performance score of 82%. The findings confirm that the proposed framework significantly enhances efficiency, scalability, and content quality, contributing to both applied AI systems and intelligent web-based content production.

Noris Wahyu Pranata; Antun Mardiyanta; Sulikah Asmorowati

Birokrasi: JURNAL ILMU HUKUM DAN TATA NEGARA 2026 Sekolah Tinggi Ilmu Administrasi (STIA) Yappi Makassar

Amidst rising global pressure regarding sustainability and cross-border trade, customs agencies are no longer viewed merely as gatekeepers but as strategic actors in global environmental governance through the Green Customs Initiative (GCI). This research aims to uncover the evolutionary patterns of GCI research within the context of adaptive policy, map its intellectual structure, and identify future thematic directions. The methodology employs a bibliometric analysis of documents sourced from the Web of Science database, utilizing VOSviewer software to perform co-authorship, bibliographic coupling, and co-word analysis.The results demonstrate that the dominance of scientific actors in this field is determined more by the strength of collaboration networks than by the mere volume of publications. The findings identify that the primary intellectual foundations of GCI research rest upon the critical relationship between environmental regulation, international trade, market responses, and eco-innovation. Furthermore, country-level analysis highlights the central roles of China, the United States, and the United Kingdom in shaping the knowledge structure of this domain. Overall, these findings underscore that the GCI has evolved into a multidisciplinary field that requires an adaptive policy framework to respond to the dynamics of ecological risks and global trade demands through institutional flexibility and cross-actor collaboration. By integrating environmental protection into border management and risk assessment, this study provides a strategic reference for customs authorities to move toward a more responsive and knowledge-based green customs administration.

Muhamad Ihsan Suzeta; Setiawan Assegaf; Joni Devitra

JURNAL PENELITIAN SISTEM INFORMASI 2026 Institut Teknologi dan Bisnis (ITB) Semarang

The advancement of information technology has driven higher education institutions to manage their digital presence professionally, particularly through quality website management as a representation of institutional identity. Preliminary observations of the Universitas Graha Karya (UGK) website (ugk.ac.id) identified several issues, including inconsistent page layouts, inactive hyperlinks, and irregularly updated content. This study aims to analyze the quality of the UGK website based on three WebQual 4.0 dimensions—usability, information quality, and service interaction quality—and to determine improvement priorities using Importance Performance Analysis (IPA). A descriptive quantitative approach was employed, with data collected through questionnaires distributed to 308 active students selected via purposive sampling using the Slovin formula at a 5% margin of error. Data analysis included validity testing, reliability testing, WebQual 4.0 analysis, gap analysis, and IPA Cartesian diagram mapping. Results indicate negative grand mean gap values across all dimensions, with service interaction quality recording the largest gap (-0.16), followed by information quality and usability (both -0.01). IPA mapping identified five indicators in Quadrant I as the main improvement priorities: ease of menu navigation (U2), relevance of academic information (IQ2), clarity of information language (IQ4), website access security (SI1), and ease of contacting administrators (SI4). The study concludes that UGK's website quality has not fully met user expectations and requires structured, user-oriented improvements.

Mochamat Bayu Aji; Angger Binuko Paksi; Bintang Raka Putra; Tiyan Ganang Wicaksono

JURNAL PENELITIAN TEKNOLOGI INFORMASI DAN SAINS (JPTIS) 2026 Institut Teknologi dan Bisnis (ITB) Semarang

The increase in activity and security threats on Ubuntu server causes the volume of system logs to become very large and difficult to analyze manually. This condition potentially leads administrators to experience delays in detecting abnormal activities, such as repeated login attempts and web access patterns related to online gambling promotions. Therefore, this research aims to develop a machine learning-based Early Warning System capable of automatically detecting anomalous activities. The system is developed using the Python programming language and runs on an Ubuntu server by utilizing authentication logs and web access logs as the main data sources. The anomaly detection model is trained using normal activity data collected directly from the Ubuntu server logs to learn standard system behavior patterns. During the operational phase, the system reads server logs in real-time, extracts activity features, and analyzes them using the Isolation Forest algorithm. Activities detected as anomalies trigger alert notifications via Telegram to the administrator without performing automatic blocking. The results show that the system is able to provide early warnings for suspicious activities, thereby helping to improve server security more effectively.

Yulianti Taib; Asna Aneta; Sri Yulianty Mozin

International Journal of Humanities and Social Sciences Reviews 2026 Asosiasi Penelitian dan Pengajar Ilmu Sosial Indonesia

This study examines the performance of student administrative services in the Society 5.0 era at the Bureau of Academic Affairs, Student Affairs, and Planning of Gorontalo State University, focusing on scholarship services. It addresses the need for accessible, responsive, transparent, inclusive, and student-centered administrative services in higher education. A descriptive qualitative approach was employed through in-depth interviews, participatory observation, and document analysis. Informants included bureau leaders, scholarship and financial aid administrators, operational officers, and students receiving various scholarship schemes. Thematic analysis was conducted through data reduction, data display, and conclusion drawing, while validity was ensured through source triangulation, method triangulation, and member checking. The findings show that accessibility has improved through service counters, websites, social media, WhatsApp, online forms, SIMPEL BAKP, and coordination with faculties and study programs. However, information remains fragmented, digital standard operating procedures are not uniform, and disability-inclusive access is limited. Responsiveness is supported by direct and digital communication, but it lacks a dedicated complaint system, automatic notifications, selection-status dashboards, and real-time disbursement tracking. Service quality is perceived as fairly good because students experience professional, friendly, and fair treatment. Nevertheless, service documentation, procedural standardization, staff training, and humanistic technology integration need strengthening. The study concludes that scholarship administration should be transformed into a centralized, inclusive, responsive, transparent, and student-centered digital-humanistic service model.

Fahmi Ardiansyah

JURNAL PENELITIAN TEKNOLOGI INFORMASI DAN SAINS (JPTIS) 2026 Institut Teknologi dan Bisnis (ITB) Semarang

The reliability of an e-commerce application is essential to ensure smooth and secure user transactions. This study discusses the implementation of Software Quality Assurance (SQA) on a web-based e-commerce application to test the functionality of the developed system. The testing methodology used in this research combines manual testing and automated testing using the Katalon Studio tool, following the Software Testing Life Cycle (STLC) framework. Manual testing was focused on validating the user interface and user experience across core workflows, including user registration, authentication, cart management, and the checkout process. Meanwhile, Katalon Studio was utilized to execute automated test scenarios on these crucial features to accelerate regression testing and ensure system stability. The results indicate that from 42 test cases executed, the SQA approach successfully identified five functional defects across three modules, categorized by severity into two High-level defects (server error on registration and missing error handling on checkout), two Medium-level defects (client-side-only address validation and cart quantity logic), and one Low-level defect (insufficient logout notification display time). Four of the five defects were resolved, raising the test pass rate from 90.5% to 97.6% during regression testing. Automated testing demonstrated a significant time efficiency of approximately 95% compared to manual execution for regression scenarios. In conclusion, the combination of manual and automated testing proved capable of thoroughly verifying software quality, ensuring that the SQA Shop application functions according to the required specifications before its release to end-users.

Ahmad Iqbal Zuhdi; Andri Susanto; Priska Wulan Ndari

This research the development of a content-based website to overcome learning distractions from TikTok social media in Cuping Hamlet, Lamongan Regency. The purpose of this study was to determine the effect of TikTok social media on children's learning interest and to develop a content-based website to address learning distractions from TikTok social media in Cuping Hamlet, Lamongan Regency. The method used was a quantitative method with a questionnaire technique distributed to 30 parents of children aged 6-12 years. The results showed a significance level of <0.05, indicating a significant negative effect between TikTok social media use and children's learning interest. Furthermore, the relationship between TikTok social media and learning interest was strong and in the opposite direction, with a correlation coefficient of -0.60.. This can be interpreted that the higher the level of TikTok social media use, the lower the child's interest in learning and vice versa. Furthermore, a content-based website has been successfully developed to address learning distractions from TikTok social media. The website development used Wix which contains the home page, about, research, publications, posts (interesting learning materials and videos), and contact.

Endah Nursyamsi, Sari; Siregar, Nasaruddin

Journal Media Sosial dan Creative Industries 2026 CV. Seoul Publisher

In the current era of digital transformation, higher education institutions face increasing pressure to manage their reputation strategically through digital communication channels. This study investigates the relationship between digital communication strategies employed by higher education institutions and their perceived reputation among students and surrounding communities. Employing a mixed-methods approach combining quantitative survey with 320 respondents (220 students and 100 community members) and qualitative in-depth interviews with 18 informants from three universities in Bandung, West Java, Indonesia, this research examines how social media management, website quality, digital content consistency, and online engagement practices influence institutional reputation. The findings reveal that digital communication strategy has a significant positive effect on higher education reputation (r = 0.724, p < 0.01), with social media engagement and content consistency emerging as the most influential dimensions. Community respondents demonstrated higher sensitivity to Corporate Social Responsibility (CSR) content compared to students, who prioritized academic information quality and responsiveness. This study contributes theoretically to the application of Agenda-Setting Theory and Stakeholder Theory in the digital context of higher education and provides practical recommendations for university communication offices in developing more effective digital strategies to build and maintain institutional reputation.