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Analytics

Gerry Wahyu Berlia; Anggraeny Puspaningtyas

Jurnal Relasi Publik 2025 International Forum of Researchers and Lecturers

This study aims to analyze the performance of employees at the Dukuh Pakis District Office in Surabaya City in carrying out daily administrative tasks as well as socialization activities with the community. The performance measurement method used refers to the four dimensions of employee performance proposed by Mangkunegara (2004), namely quality of work, discipline in work, initiative, and responsibility. Through observation and interviews, it was found that several obstacles hindered the performance of employees, such as lack of discipline in working hours, mismatch between job descriptions and tasks performed, and low supervision and enforcement of sanctions for violations. Nevertheless, there were good initiatives from some employees and a fairly high level of awareness of their responsibilities. Based on these findings, it is recommended to make improvements in time management, increase supervision and enforcement of discipline, provide training to enhance initiative, and solidify job descriptions to optimize employee performance. It is hoped that with the implementation of these recommendations, the performance of employees at the Dukuh Pakis District Office in Surabaya City can be significantly improved.

Joshua Valerio; Oktavian Tri Pandowo; Yuga Arya Kencana; Mohamad Zein Saleh

Maeswara : Jurnal Riset Ilmu Manajemen dan Kewirausahaan 2025 Asosiasi Riset Ilmu Manajemen Kewirausahaan dan Bisnis Indonesia

This study explores the implementation of employee work discipline at PT Gojek and its impact on company productivity. Using the literature study method, this study highlights how work discipline manifested in compliance, responsibility, and giving to work regulations contributes to effectiveness. The results of the study indicate that work discipline has a significant influence on performance and service quality. The conclusion of the study states that the implementation of clear rules, effective communication, and consistent supervision are very important in building a disciplined and competitive work environment, especially in technology-based service companies.

Windhy Febrianty; Christian Wiradendi Wolor; Eka Dewi Utari

Journal Economic Excellence Ibnu Sina 2025 STIKes Ibnu Sina Ajibarang

This study aims to analyze the degree of employee compliance with the Standard Operating Procedures (SOP) at PT XYZ, especially in the implementation of working hours. The background of this study was based on the findings of a discrepancy between practices in the field and the company's SOP provisions, such as delays in employees entering work and unscheduled return. This study used a descriptive qualitative method with a case study approach. Data collection techniques are carried out through observation, interviews, and documentation of PT XYZ's employees and HRD. The factors that hinder compliance include lack of personal discipline, distance of residence, lack of supervision, and low understanding of SOPs. Failure to comply with the SOP has resulted in a decline in performance, administrative sanctions, and potential loss of company operations. Research results show that while companies have clear disciplinary enforcement policies and procedures, better strategies are needed to improve employee awareness and discipline in complying with standard operational procedures (SOPs). This study emphasizes the importance of improving SOP understanding through training as well as strengthening supervisory policies to create a work culture that is disciplined and compliant with applicable rules.    

Isnaini Alya Amanda D; Asni Zahara

DIAGNOSA: Jurnal Ilmu Kesehatan dan Keperawatan 2025 International Forum of Researchers and Lecturers

The Occupational Safety and Health Management System (SMK3) has an important role in creating a safe and productive work environment, especially in the manufacturing industry which has high risk potential. This research uses a literature study approach to evaluate the concept, implementation, and impact of SMK3 on operational performance. The results show that consistent implementation of SMK3 can reduce the number of work accidents, improve the efficiency of the production process, and encourage the creation of a positive safety culture. However, several obstacles are still faced, such as low awareness and compliance with safety procedures and weak supervision. Therefore, the active involvement of all parties, from management to employees, as well as regulatory support from the government is needed to ensure the effectiveness of SMK3 in the long term and improve industrial competitiveness.

Uki Yonda Asepta; Ivan Widjaja; Sopiah Sopiah; Ludi Wishnu Wardana

International Journal of Management Science and Entrepreneurship 2025 International Forum of Researchers and Lecturers

In a more competitive business environment, employee performance is a crucial factor that influences an organization's success. Elevated employee performance not only facilitates the attainment of business objectives but also fosters a positive and productive work environment. This study seeks to examine the correlation among employee motivation, work discipline, and performance, along with external influences that may affect the interplay among these three components. By comprehending this link, it is anticipated that firms can devise more effective strategies for managing human resources, hence enhancing total employee performance. This study used a quantitative methodology with a sample of all employees from energy companies in Madura, comprising a total of 50 individuals. Data were gathered via questionnaires with a Likert scale ranging from 1 to 5. Data study employed multiple linear regression, revealing that job motivation and work discipline significantly influenced employee performance. The analysis results indicated that the regression model accounted for 44.1% of the variance in employee performance, with work motivation and work discipline identified as significant independent factors. This study's conclusions offer theoretical and practical insights for firms to enhance employee performance. Organizations must cultivate a work environment that fosters internal drive and work discipline, while also considering external elements such as effective supervision and leadership structures. Consequently, firms can formulate more efficient human resource management strategies to enhance employee performance across diverse sectors.

Annisa Salsabilla; Dori Mittra Candana; Selvi Zola Fenia

Jurnal Penelitian Manajemen dan Inovasi Riset 2025 Asosiasi Riset Ilmu Manajemen Kewirausahaan dan Bisnis Indonesia

This research aims to determine the effect of Organizational Culture and Training on Employee Performance with Work Motivation as an Intervening Variable at the Lubuk Sikarah District Office in Solok City, under the supervision of Dr. Dori Mittra Candana, SE, M.M., and Mrs. Selvi Zola Fenia, S.Psi, M.M. This is a quantitative study. Data collection was carried out through questionnaires, with a sample of 60 respondents at the Lubuk Sikarah District Office in Solok City. The analysis methods used are path analysis, partial least squares (PLS), outer model, inner model, and hypothesis testing. Data processing in this study was done using the SmartPLS 3.0 software.The research results can be concluded as follows: Organizational Culture has a positive and significant effect on Work Motivation; Training has a positive and significant effect on Work Motivation; Organizational Culture has a positive and significant effect on Employee Performance; Training has a positive and significant effect on Employee Performance; Work Motivation has a positive but insignificant effect on Employee Performance; and Organizational Culture can mediate the relationship between Training and Employee Performance with Work Motivation as the intervening variable at the Lubuk Sikarah District Office in Solok City.

Lasambo, Nurlin; Uswatun Otoluwa, Siti Nur; Moonti, Roy Marthen

Kajian ilmu Hukum, Sosial dan Administrasi Negara 2025 Lembaga Pengembangan Kinerja Dosen

Theimplementation of the merit system in civil servant management has shown its effectiveness in supporting the principles of justice and equality. However, to achieve more optimal results, efforts are needed to increase the capacity of human resources, strengthen supervision mechanisms, and enforce sanctions for violations. In addition, the government needs to encourage changes in organizational culture to better support the principle of meritocracy. Further studies are needed to evaluate the long-term impact of implementing the merit system at different levels of government. The merit system is a reflection of professional personnel management where the placement of employees and officials uses performance competencies and track records as a measure of appointment. The main purpose of the implementation of the merit system is to improve professionalism, fairness, and equality in the management of Civil Servants (PNS). The purpose of this research is to find out the Effectiveness of the Implementation of the Merid System on the Principles of Justice and Equality in Translating Civil Servants. This paper was carried out with the aim of finding out how the Implementation of the Effectiveness of the Implementation of the Merid System on the Principles of Justice and Equality in Translating Civil Servants by using a qualitative analysis method. so that it is expected to contribute thoughts to the government in the assessment and implementation of Merid Sytem towards a better direction.

Selsya Billa Regita; Izzatusholekha Izzatusholekha

Studi Administrasi Publik dan ilmu Komunikasi 2025 Asosiasi Peneliti Dan Pengajar Ilmu Sosial Indonesia

In this study, one of the problems is the lack of understanding of employees in carrying out their duties, this is due to the lack of training and competency development, periodic evaluations, and lack of supervision from leaders, resulting in ineffectiveness in public services provided to the community. This study aims to determine the effect of work Professionalism On The Quality Of Public Services In Gunungsindur District Office. This study uses the theory of factors that support work professionalism (Kurniawan:2005), namely Apparatus Ability, Experience, Loyalty, Performance, Punctuality. And the theory of public service quality categories (Parasuraman:2011) namely Tangible, Reliability, Responsiveness, Assurance, Empathy. The method used in this study is a quantitative method with an associative research type. Data collection techniques in this study with observation, documentation, and questionnaires. This study uses a sampling technique using purposive sampling with a total of 99 respondents. The data analysis techniques used are validity test, reliability test, normality test, simple linear regression analysis, determination coefficient, correlation coefficient, hypothesis test (t test). The results of this study explain that there is an Influence of Work Professionalism on the Quality of Public Services in Gunungsindur District Office, this is obtained from the results of the hypothesis test which has a t count value of 9,161 which is greater than the t table value of 1.660 and has a significant level of 0.000 less than 0.05.

Disha Almira Fabiola

Perspektif Administrasi Publik dan hukum 2025 Asosiasi Peneliti Dan Pengajar Ilmu Sosial Indonesia

This study aims to analyze the effect of work supervision and work discipline on employee performance. This research method uses a quantitative method with an associative approach. Data obtained through distributing questionnaires to 54 permanent employees as respondents. Data analysis uses multiple linear regression analysis to determine the effect of the two independent variables (work supervision and work discipline) on the dependent variable (employee performance). The results of this study indicate that work supervision has a positive and significant effect on employee performance, which means that effective supervision can improve the performance of each individual. In addition, work discipline also has a positive and significant effect on performance, which indicates that employees with a high level of work discipline tend to work in accordance with applicable provisions. Simultaneously, work supervision and work discipline together have a significant effect on employee performance. Thus, the results of this study are expected to contribute to the management of PDAM Tirta Taman Kota Bontang in improving employee performance through supervision strategies and improving work discipline. This study concludes that work supervision and work discipline are key factors that can improve the performance of permanent employees at PDAM Tirta Taman Kota Bontang.

Tengku Natasya Febriani; Novita Sari; Muhammad Saleh

Jurnal Penelitian Manajemen dan Inovasi Riset 2024 Asosiasi Riset Ilmu Manajemen Kewirausahaan dan Bisnis Indonesia

This study aims to analyze the implementation of leadership supervision in efforts to improve the performance quality of Civil Servants (PNS) in the Economic Affairs Section at the Regional Secretariat of Langkat Regency. The research findings indicate that the effectiveness of supervision greatly depends on clear objectives, performance indicators, periodic evaluations, and open communication between leaders and staff. Although there are challenges such as ineffective communication and imbalanced workloads, proposed solutions include improving communication and utilizing technology to enhance supervision and employee performance. Optimal supervision has been shown to play a key role in improving PNS performance, with an emphasis on monitoring, evaluation, and skill development. Despite challenges like limited resources and ineffective communication, solutions such as training, open communication, and technology can improve supervision efficiency. Most PNS show a positive attitude towards management and supervision, although there is still room for improvement in communication and skill development. Going forward, it is expected that supervision will become more structured, technology-based, and communicative to support the achievement of organizational goals more efficiently and enhance public service quality.

Fadilatul Ummah; Mudji Kuswinarno

Riset Ilmu Manajemen Bisnis dan Akuntansi 2024 Asosiasi Riset Ilmu Manajemen Kewirausahaan dan Bisnis Indonesia

This research examines the influence of human resource development on the competency and performance of employees at the Customs and Excise Supervision and Service Office Type Madya Customs B Medan. Through interviews with five employees of the Medan Customs and Excise Supervision and Service Office of Type A Customs, this research identified the steps taken by the leadership to improve employee competency and performance, as well as overcome the obstacles faced. The main focus of research is development programs which include training, skills and mental development, assessment, and providing motivation through capacity building activities. The theory used refers to the concept of employee performance according to Sedarmayanti, with a qualitative approach that includes observation, interviews and collecting supporting documents. The research results show that the human resource development carried out plays an important role in improving the competency and performance of employees in the office.

Nurul Huda Chasanah; Muhammad Syahrizal Nasution; Debora Tifani Turnip; Ritha F. Dalimunthe; Prihantin Lumbanraja

International Journal of Management and Strategic Business Leadership 2024 Asosiasi Riset Ilmu Manajemen Kewirausahaan dan Bisnis Indonesia

The practice of nepotism in the employee selection process at Regional Owned Enterprises (BUMD) in North Sumatra, which has an impact on transparency, fairness and organizational effectiveness. BUMDs have an important role in regional economic development, but nepotism practices often damage the integrity of the recruitment process. Through a qualitative approach and case studies, this research reveals that nepotism creates inequality in employee selection, reduces the quality of human resources, and reduces public trust in BUMD. This article also identifies the factors that cause nepotism and offers solutions in the form of selection transparency, anti-nepotism policies, independent supervision, and outreach to build a culture of meritocracy in BUMD. By overcoming nepotism, BUMD is expected to be able to create a fair and professional recruitment system, thereby supporting the achievement of optimal performance.

Mastur Mastur; Aini Kusniawati

Jurnal Manajemen Bisnis Digital Terkini 2024 Asosiasi Riset Ilmu Manajemen Kewirausahaan dan Bisnis Indonesia

This research is motivated by the low performance of employees which is suspected to be caused by the lack of intensive coaching by the leadership and the lack of effective internal supervision of the organization. The purpose of this study is to determine how coaching affects employee morale, how internal organizational supervision affects employee morale, and how coaching and internal organizational supervision together affect employee morale. The method used in this study uses a quantitative descriptive method. To analyze it, correlation and multiple regression statistical test data analysis was used using SPSS version 22.00. The results of the study obtained provide the conclusion that coaching has a positive and significant effect on employee morale, internal organizational supervision has a positive and significant effect on employee morale, and coaching and internal organizational supervision together have a positive and significant effect on employee morale.

Syifi Fauziyah; M. Yunus Syam; Welda Widya Hidayah

Epsilon : Journal of Management (EJoM) 2024 Lembaga Pengabdian Masyarakat Universitas Ichsan Gorontalo

The aim of this research is to determine the effect of supervision on employee performance at the Regional Technical Implementation Unit (UPTD) Pemembolum Senaken Market, Paser Regency. From the results of the validity test, all 10 statement items were declared valid because they were greater than the rtable value of 0.2006 for each statement in this study. From the results of the reliability test, a value of 0.959 was obtained, which means there is a very strong relationship between the independent variable and the dependent variable. From the results of multiple linear regression analysis, it can be seen that the results of the regression equation are Y = 40.597 + 0.535X1 + 0.361X2. Based on the calculation results, an R value (Correlation Coefficient) of 0.915 is obtained which is at an interpretation level between 0.80-1.00, which means that there is a very strong influence from the supervision variable (X) which consists of direct supervision (X1), and supervision. indirectly (X2), on employee performance (Y).

Hari Wahyudi; Mega Nugraha; Sunarto Sunarto

Birokrasi: JURNAL ILMU HUKUM DAN TATA NEGARA 2024 Sekolah Tinggi Ilmu Administrasi (STIA) Yappi Makassar

Hari Wahyudi, English translation. This study aims to describe the effectiveness of the company's waste control at the Prabumulih City Environmental Service. This research was conducted for three months using a descriptive qualitative approach. Data was collected through interviews, observation, and documentation. Data analysis techniques were carried out by presenting data, reducing data, and drawing conclusions. The results showed that from the aspect of Organizational Characteristics, namely the form of supervision carried out by the Environmental Service through employees who worked in the field, it was approved and recommended by the Head of the Department of Environment. For specialized employees or field staff who carry out supervision, there must be a specialization to support better work abilities, as well as DLH employees in carrying out their duties, namely supervising companies that are directly related, more flexible and able to adapt, if this is indeed the case. not something urgent. For the Environmental Characteristic aspect, it is important for employees to adapt to the work environment, in this case, the Prabumulih City DLH employees must be able to adjust the conditions in the DLH office and also adapt to the conditions in the field in carrying out supervision in the hope that any decisions to be taken are right there. Aspects of Employee Characteristics, namely DLH employees in having good quality because they are in accordance with the educational qualifications and skills possessed, then also in carrying out employee duties ensuring that every company in Prabumulih City can progress but still ensuring the environment in the form of rivers, land and others does not damaged by pollution. As for the aspects of Management Policy and Practice, namely internal vertical and horizontal communication within the DLH Department, it is quite good, then communication with other institutions is also quite good. Then at the DLH Office, there are rarely awards given to employees, so it can be said that the reward system has not been able to stimulate employees to seek effective performance creation and performance and performance development.

Hari Wahyudi; Mega Nugraha; Sunarto Sunarto

Jurnal Hukum, Administrasi Publik, dan Ilmu Komunikasi 2024 Asosiasi Peneliti dan Pengajar Ilmu Hukum Indonesia

Hari Wahyudi, English translation. This study aims to describe the effectiveness of the company's waste control at the Prabumulih City Environmental Service. This research was conducted for three months using a descriptive qualitative approach. Data was collected through interviews, observation, and documentation. Data analysis techniques were carried out by presenting data, reducing data, and drawing conclusions. The results showed that from the aspect of Organizational Characteristics, namely the form of supervision carried out by the Environmental Service through employees who worked in the field, it was approved and recommended by the Head of the Department of Environment. For specialized employees or field staff who carry out supervision, there must be a specialization to support better work abilities, as well as DLH employees in carrying out their duties, namely supervising companies that are directly related, more flexible and able to adapt, if this is indeed the case. not something urgent. For the Environmental Characteristic aspect, it is important for employees to adapt to the work environment, in this case, the Prabumulih City DLH employees must be able to adjust the conditions in the DLH office and also adapt to the conditions in the field in carrying out supervision in the hope that any decisions to be taken are right there. Aspects of Employee Characteristics, namely DLH employees in having good quality because they are in accordance with the educational qualifications and skills possessed, then also in carrying out employee duties ensuring that every company in Prabumulih City can progress but still ensuring the environment in the form of rivers, land and others does not damaged by pollution. As for the aspects of Management Policy and Practice, namely internal vertical and horizontal communication within the DLH Department, it is quite good, then communication with other institutions is also quite good. Then at the DLH Office, there are rarely awards given to employees, so it can be said that the reward system has not been able to stimulate employees to seek effective performance creation and performance and performance development.

Sumiyati; Kifni Yudianto

Jurnal Manajemen Riset Inovasi 2024 Pusat Riset dan Inovasi Nasional

;   This research aims to find out: what the procedures are for checking the security of aircraft passengers and luggage transported by aircraft and individuals, so reliable human resources are needed. Therefore, airport operators have special units that carry out the role.  an Aviation Security unit (AVSEC) which has a role as a unit that ensures airport security which is under the operational division. The Aviation Security Unit (AVSEC) must have a license as a standard of suitability in carrying out duties at airports, Avsec personnel always adhere to or are Fully guided by ICAO (International Civil Aviation Organization) regulations. This study used qualitative research methods. The data collection techniques used were observation, interviews, documents, and documentation along with observations. The researcher directly carried out observations, the researcher also explained the results of the data taken during interviews and observations. For the interview, the researcher interviewed Aviation Security officers from 3 sources with document data obtained by the researcher. from documentation of the activities of Aviation security officers when carrying out their duties and responsibilities in the field and also in the form of implementation documents for the data analysis techniques used, namely data collection, data reduction, data presentation, discussion, and conclusions.  The role of aviation security officers is very important to support flight security.  Officers must ensure that passengers' luggage entering the plane contains no prohibited items or items that endanger other passengers. This is because the responsibility of aviation security officers is very large and Avsec officers have carried it out. duties in accordance with existing procedures in the company. The implementation of standard operating procedures (SOP) is also very influential in improving employee performance where standard operational procedures are a guidebook and procedures for carrying out the work of each employee at each job desk.

Shelsabilla Regyna A

Jurnal Manuhara : Pusat Penelitian Ilmu Manajemen dan Bisnis 2024 Asosiasi Riset Ilmu Manajemen Kewirausahaan dan Bisnis Indonesia

Currently, technological advances are very rapid and sophisticated. It is not surprising that this progress is utilized by many sectors, both private and government. The government must use technology to develop more sophisticated and inventive government systems. One of them is a unique finger impression-based attendance method that is used to discipline employees in carrying out their duties. The purpose of this research is to find out how effective the use of unique finger impressions is to discipline employees at the Malang Regency Transportation Service, how effective the use of unique finger impressions is to increase employee discipline, and the steps taken to improve employee discipline. This study is based on an inductive approach combined with a descriptive approach. Data collection methods include interviews, observation, and documentation. According to Tangkilisan (2005: 141), there are four ways to evaluate effectiveness: target achievement, adaptability, job satisfaction, and responsibility. By using unique finger impressions, employee discipline and organizational performance improve. However, there are several challenges, one of which is that employees continue to come for unique finger impressions rather than performance, which hinders them from completing tasks on time. One of the efforts made by the Malang Regency Transportation Service is to carry out direct supervision from the leadership and apply disciplinary penalties objectively and according to procedures. The author suggests improving or updating unique fingerprint scanning machine technology, especially the sensitivity of the scanner in reading fingerprints, and adding one unit of unique fingerprint scanning machine

Angga Alfianto; Moh Taufan Nugroho

Jurnal Manuhara : Pusat Penelitian Ilmu Manajemen dan Bisnis 2024 Asosiasi Riset Ilmu Manajemen Kewirausahaan dan Bisnis Indonesia

Employee competency development is a key aspect in increasing performance productivity within the State Civil Service Agency (BKN). This research aims to identify the influence of competency development on employee performance productivity at BKN. The research method used is a survey and data analysis using linear regression techniques. This research was carried out in 2024, with the research locus at the Deputy for Supervision and Control of BKN. The research sample consisted of employees involved in the competency development program at BKN. The independent variable is competence, while the dependent variable is employee performance productivity. The results of the analysis show that there is a significant positive relationship between competency development and employee performance productivity. It is known that the coefficient of determination or R²  value is 57,1%. This figure means that the competency variable (X1) has an effect on the work productivity variable (Y) by 57.1%. Meanwhile, the remainder (100% - 57.1% = 42.9%) is influenced by other variables outside this equation or variables that were not studied. These findings highlight the importance of investing in competency development as a strategy to increase employee performance productivity at BKN. Managerial implications and policy recommendations are presented to support efforts to develop human resources and increase BKN organizational efficiency. This research provides an important contribution in understanding the dynamics of the relationship between competency and employee performance productivity in the government context.

Nurifi Nurifi; Elisabeth Endang Prakosawati

Jurnal Manajemen Bisnis Digital Terkini 2024 Asosiasi Riset Ilmu Manajemen Kewirausahaan dan Bisnis Indonesia

Air transportation is the primary choice due to its speed, safety, and comfort. Airports are places where aircraft land and take off and conduct various activities related to passengers and cargo, categorized into domestic and international. The Apron Movement Control (AMC) unit at PT Angkasa Pura I oversees movements in the apron area and provides services to airport users. Strict supervision is required to maintain safety and discipline on the apron. However, observations at the AMC at Sultan Hasanuddin International Airport in Makassar show a lack of discipline among staff, such as oil spills on the apron, which pose a safety hazard. This research aims to understand the role of AMC in enforcing employee discipline and the challenges faced at Sultan Hasanuddin International Airport in Makassar. This research employs a qualitative approach to understand the phenomena in the Apron Movement Control unit at PT Angkasa Pura I, Sultan Hasanuddin International Airport in Makassar, from June 1 to July 31, 2024. Primary data were collected through interviews and direct observations, while secondary data were obtained from company documents and literature studies. Data analysis involves reduction, presentation, and conclusion drawing, with data validity tested through source, technique, and time triangulation. Research steps include interviews, observations, data analysis, and conclusion drawing.The results show that the Apron Movement Control (AMC) unit at Sultan Hasanuddin International Airport in Makassar plays a crucial role in maintaining security, order, and discipline on the apron. They control the movements of aircraft, vehicles, and personnel and ensure operations follow safety procedures. AMC also acts as disciplinarian and educator through regular training. However, they face challenges such as a lack of employee understanding of procedures, limited communication equipment, communication challenges due to noise, and high operational pressure. To overcome these challenges, AMC needs to strengthen training, improve communication and coordination, enhance facilities, and increase employee welfare. These measures are expected to improve AMC's performance and instill a strong work discipline culture, making them the front line in maintaining airport security and operational efficiency.