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Modestus La'a; Vip Paramarta; Marianne Lukytha Tangdililing

Journal Innovation in Education (INOVED) 2023 STIKes Ibnu Sina Ajibarang

This comprehensive review synthesizes findings from various journals on the management of quality and service in laboratory units within the healthcare context. The synthesis reveals the importance of service quality and its impact on patient satisfaction and service effectiveness. Key findings include the positive influence of service quality dimensions such as reliability, physical evidence, and friendliness on patient satisfaction. Additionally, the interconnection between service quality and adherence to health standards and regulations is emphasized, underlining the significance of compliance for service improvement. External factors, such as government regulations and health policies, are identified as potential influencers of service quality, adding complexity to quality management. Practical implications for healthcare policies and practices are highlighted, suggesting improvements in human resource training, service processes, and infrastructure. Recommendations include strengthening human resource training through regular and ongoing programs, optimizing service processes by thorough workflow evaluations, and ensuring strict compliance with health standards. Furthermore, the integration of technological innovations is proposed as a progressive step toward enhancing service efficiency and result accuracy. The implementation of laboratory information systems, modern equipment, and related applications is suggested to advance service quality. The establishment of a regular monitoring and evaluation system, including internal audits, routine performance reviews, and patient feedback collection, is crucial for continuous improvement. Collaboration with external entities, such as health oversight agencies and laboratory professional associations, is advocated for robust guidance and support. Encouraging research and innovation in quality management and laboratory service is recommended to enhance understanding of new technology applications, quality maintenance strategies, and policy impact evaluation. By implementing these suggestions, laboratory units are expected to continually enhance service quality and ensure optimal patient satisfaction.

Rika Wulandari; Sabirin Iskandar; Fausiah Fausiah

Jurnal Manuhara : Pusat Penelitian Ilmu Manajemen dan Bisnis 2023 Asosiasi Riset Ilmu Manajemen Kewirausahaan dan Bisnis Indonesia

This study aims to determine the performance of the Makassar City Tourism Office in 2020-2022 in terms of economic, efficiency and effectiveness elements. This research is a descriptive research study with the object under study is data on the realization of financial achievements contained in the Financial Report and Performance Report (LAKIN) of the Makassar City Tourism Office in 2020-2022. The data analysis technique used is quantitative descriptive analysis on economic, efficiency, and effectiveness measurements. Based on the results of the study, it shows that the performance of the Makassar City Tourism Office in terms of Economic, Efficiency and Effectiveness elements has almost met the requirements of Value for Money where each element almost reaches the maximum ratio value which is accompanied by budget savings every year. So it can be stated that the financial performance of the Makassar City Tourism Office almost meets the requirements of Value for Money where each allocated budget is able to be managed quickly in carrying out each program that has been determined.

Oksep Adhayanto; Nazaki Nazaki; Nanik Rahmawati; Yudhanto Satyagraha A; Nikodemus Niko

Publikasi Hasil Pengabdian dan Kegiatan Masyarakat 2023 Asosiasi Periset Bahasa Sastra Indonesia

This article discusses the mentoring of village fund management in Benan Village, Katang Bidare Subdistrict, Lingga Regency. The village fund management mentoring is carried out by the community service team of the Faculty of Social and Political Sciences at Raja Ali Haji Maritime University as part of the higher education tridharma. The purpose of this activity is to describe the mentoring process conducted by the community service team in Benan Village, with a focus on efforts to improve the efficiency, accountability, and transparency of village fund management. The implementation method of this community service is through socialization and lectures. The results of this community service show that the mentoring of village fund management in Benan Village has a positive impact on improving the management of village funds. The mentoring is done through socialization and technical guidance. Based on the results of this activity, the community service team identifies some challenges faced in village fund management mentoring, including uncertainty in mentoring resources and coordination among related institutions.    

Rafnelly Rafki; Hafidz Aima; Lusiana Lusiana; Silvia Sari; Yolanda Oktarina +1 more

Jurnal Manajemen Sosial Ekonomi 2023 LPPM Sekolah Tinggi Ilmu Ekonomi - Studi Ekonomi Modern

Employee well-being is an important factor in the productivity and success of an organization. Conflict can cause stress, and job dissatisfaction and affect employee welfare. Protracted conflicts or damaging relationships between employees can hinder operational efficiency. There has been much study of the effects of conflict and stress, but not much has been studied about the effect of conflict and stress and organizational change on employee productivity. The purpose of this study is to study the effect of conflict, stress, and organizational change on employee productivity. This research is a survey research with data collection of 300 respondents through questionnaires and interviews. Questions in the survey include the level of conflict experienced, its impact on productivity, and the factors that influence it. There are 3 independent variables, namely conflict, stress, and organizational change.  Its dependent variable is productivity. Linear regression or multiple regression is used to identify the extent to which conflict, stress, and organizational change predict productivity. Also used analysis with SEM. The results showed that the level of conflict in the workplace had a significant negative impact on employee productivity. The level of stress experienced by employees is also related to productivity. High stress leads to a decrease in productivity. Organizational change contributes to higher levels of conflict and stress among employees. However, managing change with good communication and management support can reduce the negative impact of change on productivity. This study concludes that good conflict management, stress management, and effective change management can help increase employee productivity in the work environment. The conclusion of this study provides a foundation for actions and policies that support increased employee productivity in the work environment.

Himmatul Aliyah Rosydi; Firra Rosariawari

Harmoni: Jurnal Ilmu Komunikasi dan Sosial 2023 International Forum of Researchers and Lecturers

Along with the current developments, electricity has become a basic need that must be required. With population growth, economic development, and an increase in various activities and the use of facilities that require electricity, the use of electrical energy will continue to increase even in the use of lights as lighting in offices. The expected purpose of this study is to examine the efficiency of energy use as office lighting for one of the fertilizer industries before and after using LED lights, as well as analyze the costs incurred and the economic value obtained from the use of LED lamps. In this study, several data are needed, such as building plan data, inventory of the types of lamps used, electrical energy consumption, and the price of electricity consumption per kWh through the calculation method. The difference in costs incurred for the use of non-LED lamps into LED lamps is IDR 580,931.14 in the 1st-floor office building in one of the fertilizer industries and IDR 319,747.56 in the 2nd-floor office building in one of the fertilizer industries. Based on this, the difference in costs incurred is very large, so the use of LED lamps is the main alternative in saving energy and costs. Therefore, it is important to conduct studies and research on the impact that can be caused by the use of LED lights on energy consumption and electricity cost efficiency in the company.    

Arini Sayyidah Achmad; Firra Rosariawari

Harmoni: Jurnal Ilmu Komunikasi dan Sosial 2023 International Forum of Researchers and Lecturers

Clean water is a basic human need. Company activities, especially in office areas, require the availability of water that is large enough to move during the work period. One of them is an office area in one of the Fertilizer Industries. The purpose of this research is to identify efforts to save clean water in the office area of one of the fertilizer industries to increase awareness of environmental conditions. This study was conducted by calculating the efficiency of water saving after water-saving efforts were made. Efforts made include monitoring water meters, using water-saving taps, using flushes in toilets, and using sprinklers in plants sprinklers. The use of water-saving faucets uses push taps where the faucet will close automatically when turned on after a while. And for the flush system used, namely dual flush toilets. The The dual flush system has two types of watering.    

Nadia Aprilia; Muhammad Irwan Padli Nasution

Student Scientific Creativity Journal 2023 Pusat Riset dan Inovasi Nasional

In the planning and management of the budget for working visits, Commission C of the North Sumatra Provincial DPRD plays a crucial role. Through qualitative research methods with a descriptive approach and direct observation at the North Sumatra Provincial DPRD for one month, the research findings revealed that Commission C is involved in processes including the preparation, implementation, and distribution of official notes, as well as the printing of documents such as SPT and SPPD for the execution of working visits. Additionally, Commission C also performs legislative, oversight, budgeting, and coordination functions to ensure the efficiency and transparency of fund utilization and compliance with applicable regulations. These findings highlight the significance of the role of Commission C in representing and serving the interests of the North Sumatra community effectively.

Sugeng Haryadi; Sunu Arsy Pratomo

Jurnal Sains dan Teknologi 2023 Fakultas Teknik Universitas Cenderawasih

The development of welding technology in this era took place rapidly, especially in the sector of new ship building and ship construction repair. Incorrect welding activities often cause delays which cause costs, time and consumables losses. In order to develop the speed and efficiency of the welding work, it is mandatory to determine a welding method that is suitable for the site conditions. This study provides a choice of three welding methods consisting of the SMAW and FCAW welding methods based on their strength and economic value. To strengthen the results of welding can be tested with a destructive test consisting of a tensile test, bending test and impact test. Next, the calculation of the welding cost per kg, welding speed per meter and electrode consumption is carried out to find out the difference in the economic value of all the welding materials. When tested, it was found that there was no difference in tensile strength between SMAW and FCAW. Welding method, maximum 1%, but SMAW welding method has 4% better yield strength than FCAW welding method. The ductility value of the FCAW welding method is 34% better than the SMAW welding method. The FCAW welding method has 67% better economic value when compared to the SMAW welding method. The FCAW welding method has a speed of 72% better than the SMAW welding method, and the FCAW welding method is 50% more efficient than the SMAW welding method.

Nayun Chaledha Zahra; Tasya Widya Sari; Theodora Fausta Ayu Gracia; Binti Muchsini

Faedah : Jurnal Hasil Kegiatan Pengabdian Masyarakat Indonesia 2023 FKIP, Universitas Palangka Raya

Archives play an important role in supporting the administrative activities of an agency. Archives include all activities related to company documents. At the expedition agency PT Tunas Antarnusa Muda Cargo Solo, the receipt document filing system is still lacking in structure. This receipt is only archived to the extent that it is entered in an order that is adjusted to the customer's name randomly and unstructured. This makes employees of PT Tunas Antarnusa Muda Cargo Solo, especially the finance division, find it difficult to find receipts so that work management becomes less effective and efficient due to the long search time when receipts are needed. This service aims to improve the filing system at PT Tunas Antarnusa Muda Cargo Solo by using a combination of alphabetical filing, subject filing, and chronological filing methods. This method is applied in alphabetical order of the customer's name, the subject of grouping the customer's names and sorted by the time the receipt was made. In practice, this method aims to manage receipts to increase the efficiency and effectiveness of the filing system. In addition, structured archives can make it easier for agency employees to find the information needed quickly and simplify the work process

Adrian Hartanto Darma Sanputra

Publikasi Hasil Pengabdian dan Kegiatan Masyarakat 2023 Asosiasi Periset Bahasa Sastra Indonesia

Industry 5.0 emerges as the next evolution in industrial development accelerated by digital innovation, artificial intelligence (AI), the Internet of Things (IoT), and quantum computing. This transformation not only affects technological aspects but also has a profound impact on how society interacts with products, services, and its environment. This article describes how the approaches of marketing revolution and production revolution can be employed as tools to support societal development in facing Industry 5.0. The research aims to explore the roles of innovative marketing strategies and production efficiency in shaping the future of society in the era of Industry 5.0. As a follow-up to these developments, UMKM 5.0 was launched on Friday 20 Oktober 2023, as one of the efforts to uplift micro, small, and medium-sized enterprises (MSMEs) by leveraging internet technology. One of the initiatives involves providing training to MSME entrepreneurs to enable them to expand their businesses through the internet and the utilization of artificial intelligence.  

Wandy Desry; Elisabet Pali; Stefani M. Palimbong

Jurnal Bintang Manajemen (JUBIMA) 2023 Pusat Riset dan Inovasi Nasional

Lembang Financial Performance Analysis is a form of accountability and a manifestation of financial decentralization and authority from the center to lembang. A lembang that is able to manage its finances effectively and efficiently is certainly expected to be able to stimulate the economy through absorption of the budget in productive and potential sectors so that overall it will be able to increase efficiency. In this study, efficiency ratio analysis is used to see how far the Lembang Burasia Government is in managing its regional finances. The results of the calculation of regional financial efficiency ratios average 120%.

Irfan Ridha; isma Dwiyanti; Riza Febdillah; Rizandy Marsya; Syirad Syirad +2 more

Jurnal Nuansa : Publikasi Ilmu Manajemen dan Ekonomi Syariah 2023 Asosiasi Riset Ilmu Manajemen Kewirausahaan dan Bisnis Indonesia

Small and Medium Enterprises (SMEs) play a crucial role in a country's economic growth. Therefore, lending to SMEs is an important element in supporting this sector. This study aims to evaluate bank performance in lending to SMEs, with a focus on efficiency, security and economic impact. This research methodology involves analyzing historical data from a number of banks that are active in supporting SMEs. Data includes the volume of credit disbursed, the interest rate applied, the credit approval process, and the non-performing loan ratio. Apart from that, the economic impact of credit provided to SMEs is also evaluated through business growth, job creation, and contribution to local GDP. The research results show variations in bank performance in lending to SMEs. Certain banks achieve high levels of efficiency in the credit approval and monitoring process, while others may face challenges in managing credit risk. The economic impact of credit to SMEs is positive, with significant business growth and job creation having a positive impact on the local economy.  

Muhammad Bintang Prakoso; Christian Wiradendi Wolor; Marsofiyati Marsofiyati

Maeswara : Jurnal Riset Ilmu Manajemen dan Kewirausahaan 2023 Asosiasi Riset Ilmu Manajemen Kewirausahaan dan Bisnis Indonesia

This research aims to analyze document management in the Marketing Department of Kompas Gramedia using the case study method and qualitative approach. By collecting primary data from observations, interviews and documentation, as well as secondary data from literature studies, this research identified a number of relevant findings. The research results show that the Kompas Gramedia Marketing Department has successfully implemented an organized document storage and archiving system, both in physical and digital form, with clear labels and categories. This has increased operational efficiency, collaboration and productivity within the department. However, research also reveals several obstacles in document management, such as data input errors, inappropriate document placement, and an excessive number of documents. The proposed solution includes training, system optimization, clear division of tasks, and capacity management to overcome the problem. By implementing these solutions, the Marketing Department can increase the effectiveness of document management, reduce related errors, and maintain smooth operations. In order to increase understanding of the effectiveness of document management in organizational environments, this research provides valuable insights. In addition, the research results can contribute to the field of archives and information management and provide guidance for other organizations facing similar challenges in document management.

Bambang Triono; Mochamad Shaleh; Moch. Syaiful Anwar

Indonesia Bergerak : Jurnal Hasil Kegiatan Pengabdian Masyarakat 2023 Asosiasi Riset Ilmu Teknik Indonesia

Production quality in the printing industry is highly influenced by process consistency and the implementation of clear operational standards. A common issue faced by small and medium-scale printing industries, including those in Gedangan, Sidoarjo, is the absence of systematically developed Standard Operating Procedures (SOP), which leads to inconsistent production results and low operational efficiency. This Community Service Program (PKM) aims to provide assistance in the development and implementation of SOPs to improve production quality. The method employed is a participatory approach involving problem identification, SOP development, socialization and training, implementation, and evaluation stages. The results indicate a 25% increase in workers' understanding based on pre-test and post-test results. Additionally, there was a reduction in production errors and improvements in the consistency of print quality and work efficiency. Therefore, the implementation of SOPs has proven effective in enhancing production quality and operational performance in the printing industry sustainably.

Syahirah Syahirah; Muhammad Yafiz; Nur Fadhilah Ahmad Hasibuan

Jurnal Akuntan Publik 2023 International Forum of Researchers and Lecturers

This study aims to determine the measurement of the financial performance of the Regional Government of Medan City using value for money at the Regional Financial and Asset Management Agency of Medan City. This research uses a descriptive qualitative approach method. Data collection techniques in this study are in the form of interview techniques and documentation techniques. Based on the results of the study obtained namely, The Financial Performance of the Medan City Government as measured by the economic ratio from 2017-2021 can be said to be economical because based on the economic ratio calculated for 5 years, the overall average is 77%, which is included in the economic category because the economic ratio level is less than 100%. In terms of efficiency, from 2017-2021, the overall average is 95%, which is included in the efficient category because the efficiency ratio level is less than 100%. And in terms of effectiveness from 2017 – 2021, the overall average is 85%, which is included in the ineffective category because the effective ratio level is still below 100%.

Wahyu Jaya Andre Saputra; I Made Lana Prasetya; I Kadek Sukadana

Journal of Educational Innovation and Public Health 2023 Pusat Riset dan Inovasi Nasional

Knee injuries are often encountered in general practice and in hospitals. One injury that can occur is injury to the meniscus which causes a meniscus tear. The meniscus is a fibro cartilage disc which is the content of the knee joint and is divided into two, namely the lateral meniscus and the medial meniscus. To confirm the diagnosis of injured ligaments is by carrying out an MRI examination. MRI examination of the knee joint using T2* Multi Echo Rechalled Gradient Echo can provide optimal images in cases of meniscus tears. MRI examination of the knee joint using MEDIC is very useful for cervical imaging, cartilage, joint and musculoskeletal examination. The advantage of the MEDIC sequence is that it can be used for 2D and 3D imaging and can reduce chemical shift artifacts. Based on the journal taken by the author, the sequence needed to clinically show a meniscus tear on an MRI Knee Joint examination is sagittal STIR and sagittal T2 MEDIC. then the most optimal sequence in clinically showing a meniscus tear is chosen to increase the efficiency of the examination time. The type of research used is qualitative research with a case study approach. The subjects used in this research were 3 Radiology Specialist Doctors and 3 Radiographers. The STIR and T2 MEDIC sequences on the MRI Knee Joint examination have their respective roles in confirming the diagnosis of Tear Meniscus. The STIR sequence plays a role in assessing the Anterior Cruriated Ligament, Posterior Cruriated Ligament, radiologists also want to see edema or swelling that occurs in the patient's genu. The MEDIC T2 sequence plays a role in assessing the medial and lateral meniscus, the radiologist also wants to see blood production in the patient's genu. The STIR and T2 MEDIC sequences in the MRI Knee Joint examination at the Balimed Denpasar Hospital installation are able to confirm the diagnosis, especially in the clinical Tear Meniscus, because with these two sequences, the picture of the Medial Meniscus, Lateral Meniscus, Anterior Cruriated Ligament, Posterior Cruriated Ligament, product blood and edema can be clearly seen.

Ahmad Abdul Muiz; Efriyani Sumastuti; Rauly Sijabat

Jurnal Nuansa : Publikasi Ilmu Manajemen dan Ekonomi Syariah 2023 Asosiasi Riset Ilmu Manajemen Kewirausahaan dan Bisnis Indonesia

Expanding work productivity should be possible with different interesting methodologies and strategies by immediately addressing HR in the best way to build their proficiency and viability as an asset in the association. The results of the creation of Kalenggun batik sarong UMKM in Pekalongan in 2021 and 2022 are experiencing a downturn. This shows that there are still problems related to representative work efficiency so that they have not met organizational goals. This examination uses clear quantitative exploration techniques. Quantitative techniques, more specifically by testing existing speculations to trace the reality of these theories. Data collection methods used are literature and questionnaires. The results of this study indicate that leadership has a negative and not significant effect on the work productivity of the UMKM Batik Sarong in Pekalonga. Meanwhile, incentives, motivation, work environment and training have a positive and significant effect on the work productivity of the UMKM Sarung Batik Pekalongan.

Gusmayani, Nita Tri; Yanti, Harti Budi

Jurnal Riset Rumpun Ilmu Ekonomi 2023 Lembaga Pengembangan Kinerja Dosen

Penelitian ini bertujuan untuk menganalisis pengaruh Intellectual Capital dan Financial Non Distress terhadap Sustainable Growth Rate pada perusahaan sektor Consumer Non-Cyclicas yang terdaftar di Bursa Efek Indonesia periode tahun 2018-2021. Penelitian ini menggunakan metode kuantitatif. Penelitian ini menggunakan data sekunder, data yang digunakan berupa laporan keuangan perusahaan yang terdaftar di Bursa Efek Indonesia. Sampel yang digunakan dalam penelitian ini adalah perusahaan sektor Consumer Non-Cyclicals yang terdaftar di Bursa Efek Indonesia periode 2018 sampai dengan 2021. Sampel dipilih dengan menggunakan Purposive Sampling. Total perusahaan yang menjadi sampel penelitian adalah 26 perusahaan dengan periode studi 4 tahun, sehingga diperoleh 104 sampel. Teknik analisa dalam penelitian ini adalah statistika deskriptif, uji asumsi klasik dan analis regresi linier berganda. Hasil penelitian dengan menggunakan analisis regresi linier menunjukkan bahwa Human Capital Efficiency dan Structural Capital Efficiency berpengaruh positif dan signifikan terhadap Sustainable Growth Rate sedangkan Capital Employed Efficiency tidak berpengaruh positif dan signifikan terhadap Sustianable Growth Rate. Kemudian, analisis regresi linier mengungkapkan bahwa Financial Non Distress berpengaruh positif dan signifikan terhadap Sustainable Growth Rate. Keterbatasan dalam penelitian ini yaitu terdapat beberapa perusahaan Consumer Non-Cyclicals yang terdaftar di Bursa Efek Indonesia yang tidak mempublikasikan laporan keberlanjutan secara lengkap selama periode 2018-2021, sehingga dalam mengumpulkan data,  perusahaan yang dijadikan sampel jumlahnya berkurang, kemudian pengambilan keputusan pembagian dividen tidak bergantung pada laba atau rugi nya suatu perusahaan sehingga dalam kriteria pengambilan sampel tidak perlu menghilangkan data sampel perusahaan-perusahaan yang tidak membagian dividen.

Pipin Sri Sudewi; Amin Budiastuti; Rosalina Anindya Sari Kartika; Susanti Budiastuti; Sri Hartati

ARDHI : Jurnal Pengabdian Dalam Negri 2023 Asosiasi Riset Pendidikan Agama dan Filsafat Indonesia

Digitalization of MSME Marketing is a change from conventional to digital systems as an effort to increase the effectiveness and efficiency of business processes and MSME operations and make MSME business actors change their business management, especially in the field of marketing from conventional to modern practices. MSME stands for Micro, Small and Medium Enterprises, which is one of the models in trading activities, usually carried out by individuals or individuals with business entities that are smaller in scope. Cikawung Village as one of the villages where some of the people, apart from farming, are also MSME players, feels the need for digital technology for business continuity and economic improvement of the village community.

Yuliatin Ali Syamsiah; Dwi Sukma Donoriyanto; Isna Nugraha

Jurnal Riset Rumpun Ilmu Teknik 2023 Pusat riset dan Inovasi Nasional

This research aims to increase the efficiency of raw material management in the Warmindo Sugar Pak Har UMKM business by considering possible risks, optimizing order sizes, and determining manufacturing order times. An approach using the FMEA (Failure Modes and Effects Analysis) method is used to systematically identify risks that can affect the availability of raw materials. Next, this research looks for the optimal solution by calculating the Economic Order Quantity (EOQ) to determine the economical order size. The first specific objective is to identify risks that may occur in procuring raw materials, while the second specific objective is to optimize order sizes in order to minimize storage and purchasing costs. The third step is to determine the optimal time to place an order for making raw materials in order to maintain a smooth production process and avoid stock shortages. The results of this research are expected to provide insight to Warmindo Sugar Pak Har MSMEs regarding the risks that need to be anticipated in procuring raw materials, provide recommendations regarding economical order sizes, and increase understanding regarding ordering time control. It is hoped that this research can contribute to the development of more effective and efficient raw material management strategies in the context of MSMEs.