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Asep Nurdin Rosihan Anwar; Rifal Amalindi; Ergun Alfauzi; Ersa Mitha A; Muhammad Aditya Ramdhani +2 more

Student Scientific Creativity Journal 2024 Pusat Riset dan Inovasi Nasional

This research is motivated by a lack of knowledge regarding the main tasks and functions, as well as a lack of effectiveness in monitoring the performance of the village head, so that monitoring the village head does not go according to what the community expects and there is a lot of chaos that occurs due to factors caused by village government and the absence of sharper movements in resolving problems that occur in society. The aim of this research is to determine the supervision of the Village Consultative Body (BPD) on the performance of the Head of Balokang Village, Banjar District, Banjar City. The method used in this research is a descriptive qualitative research method. Data collection techniques include: Interview observation and documentation. The data processing techniques in this research are: Data collection, data reduction, data presentation and conclusion drawing/verification. The informants in this research were 3 (seven) people. Based on the research results, it is known that the Village Government Performance Monitoring by the Village Consultative Body (BPD) in Balokang Village, Banjar District, Banjar City in carrying out work direction has not carried out its role well. So it is difficult for the village government to get input and direction regarding needs that are considered priority needs for the village. In determining the work standards of the Village Consultative Body (BPD) it has not been implemented effectively, this is proven by the lack of understanding by members of the BPD of Balokang village, Banjar sub-district, Banjar city of the existing guidelines for setting work standards carried out by the village head. Lack of supervision in observing the course of operational activities on a regular basis, this has resulted in irregularities committed by unscrupulous village officials. The ability of BPD members to report regularly is still lacking. Because understanding of the main duties and functions of each member has not been implemented properly, the performance of the Balokang village government tends to be slow.

Muhammad Dzikri Abadi; Vicky Indarto Setyono; Nur Aini; Lusiana Winda H.K; Nurul Hidayatus S

JURNAL PENGABDIAN MASYARAKAT AKADEMISI (JPMA), 2024 CV. ALIM'SPUBLISHING

This community service project aimed to support the development of the "Kerupuk Santoso" MSME in Karangkembang Village, Lamongan Regency, East Java, through training in business management and digital marketing. While this MSME has significant growth potential, it faces various challenges, including limitations in marketing and management. Through a series of training sessions and mentoring, the MSME operators successfully improved their skills in management and digital technology utilization to expand their market reach. The results of this project show a significant increase in operational efficiency and product competitiveness in a broader market. The support from the local community and the active involvement of KKN students played a crucial role in the success of this program. This initiative is expected to have a long-term positive impact on the local economy and the well-being of the community.

Luluk Faridah

Jurnal Miftahul Ilmi: Jurnal Pendidikan Agama Islam 2024 STIKes Ibnu Sina Ajibarang

The revised Bloom's Taxonomy is a framework of thinking that is widely used in education to design learning objectives, assessments, and curricula. The revised taxonomy by Anderson and Krathwohl changes the classification from nouns to operational verbs, starting from low to high cognitive levels: remember, understand, apply, analyze, evaluate, and create. This study aims to analyze the application of creative ability (C6) in Islamic Jurisprudence learning at MI Nurul Qodim, especially in the context of implementing the Revised Bloom's Taxonomy. This study uses a descriptive qualitative approach with observation, interviews, and documentation techniques. The results of the study indicate that students' creative abilities in Islamic Jurisprudence learning have not yet developed optimally. This is due to the learning method that still focuses on basic concepts in textbooks and the limited experience of students in solving contextual problems. Lower-grade students are still dominant in playing, while upper-grade students begin to show their ability to argue and solve simple problems. Therefore, a more innovative and contextual learning approach is needed to hone high-level thinking skills, especially in the realm of creating (C6).  

Wahyu Haditama; Dovina Navanti; Dewi Sri Wulandari

JUREKSI (Journal of Islamic Economics and Finance) 2024 STIKes Ibnu Sina Ajibarang

Human Resources (HR) is a crucial asset for every organization, including CV Wahyu Artha Technic. Effective HR management through good leadership and proper training is essential to achieve company goals. This study aims to explore the relationship between leadership style and job training on employee performance at CV. Wahyu Artha Technic, West Java. Data were obtained through questionnaires completed by 65 respondents in May 2024, with a 100% response rate. The results showed that participative leadership style and timely job training have a positive and significant influence on employee performance. Sales data shows fluctuations from year to year, which is closely related to the lack of training and ineffective leadership style. A survey of respondents showed that employee performance can be improved through opportunities provided by leadership to convey feedback and complaints. Training that is relevant to operational needs and technological developments is proven to improve employee competence and productivity. The conclusion of this study is that good leadership style and structured job training significantly improve employee performance at CV. Wahyu Artha Technic. The recommendations of this study include the importance of effective communication between management and employees as well as the development of continuous training programs to maintain employee competence and motivation. Implementation of these strategies is expected to optimize overall organizational performance.

Zeze Zakaria Hamzah; Aria Elshifa; Zhala Rahman Aliyeva

International Journal of Management and Digital Sciences 2024 International Forum of Researchers and Lecturers

The adoption of Robotic Process Automation (RPA) has emerged as a crucial strategy for medium-sized enterprises (SMEs) to streamline back-office operations, enhance productivity, and reduce operational costs. RPA involves the use of software robots to automate repetitive, rule-based administrative tasks, allowing employees to focus on more complex, value-added activities. This study explores the implementation of RPA in medium enterprises, focusing on its impact on cost efficiency, administrative workload reduction, and operational performance. The research uses a case study approach, analyzing medium enterprises that have adopted RPA to assess the effectiveness of automation in improving business processes. Data collection methods include interviews, surveys, and company reports to evaluate how RPA affects workload, accuracy, and cost savings. The findings indicate that RPA significantly reduces manual administrative tasks, leading to faster processing times, lower error rates, and substantial cost savings. Employees in enterprises that adopted RPA reported increased job satisfaction due to the reduction of monotonous tasks and the opportunity to engage in more strategic work. However, challenges such as employee resistance, data security concerns, and system integration complexities were also identified. The study compares RPA’s impact with traditional manual processes, highlighting improvements in speed, accuracy, and overall cost efficiency. Additionally, the study compares RPA adoption across industries such as manufacturing, retail, and service, revealing sector-specific challenges and successes. The paper concludes by emphasizing the practical implications for SMEs, suggesting that RPA can optimize business operations and urging further research on its long-term effects on employee roles and organizational culture.

Dedi Tri Laksono; Nofri Dodi; Rien Afrianti; Rajimar Suhal Hasibuan

Jurnal Pengabdian Masyarakat Nian Tana 2024 Fakultas Ekonomi & Bisnis, Universitas Nusa Nipa

Shashi Baby Porridge business in Bukittinggi faces significant operational cost challenges due to high electricity consumption, particularly from production equipment. To address this issue, a community service team from the Department of Electrical Engineering at Padang State Polytechnic implemented a Solar Power System (SPS) as an alternative solution. The service process included energy needs analysis, SPS system design, installation, and performance monitoring and evaluation. The implementation of the SPS successfully reduced electricity costs and dependence on conventional electricity while supporting environmental conservation efforts. The installed SPS, with a total capacity of 200 Wp, provides energy for lighting, resulting in significant savings in operational costs. Socialization with the owners and workers was also carried out to ensure optimal system maintenance and operation. The outcomes of this project are expected to inspire other small businesses to adopt renewable energy technologies to enhance efficiency and sustainability.

Mujito Mujito; Syamsurizal; Noorsidi Aizuddin Bin Hj. Mat Noor

International Journal of Management and Digital Sciences 2024 International Forum of Researchers and Lecturers

This study explores the significant role of digital trust and transparency in fostering customer loyalty in online banking services. As the financial sector increasingly shifts towards digital platforms, understanding the dynamics of customer retention becomes crucial for banking institutions. The research adopts a quantitative approach, using a survey questionnaire distributed to over 200 participants with experience in digital banking services. The findings reveal that both digital trust and transparency are pivotal in shaping customer loyalty. Specifically, digital transparency-in areas such as data security, privacy, and operational clarity-was found to have a stronger correlation with customer retention than trust alone. The study emphasizes that transparency not only boosts customer confidence but also strengthens long-term loyalty by reducing perceived risks and uncertainties. Additionally, the research highlights that customer engagement, driven by transparent communication and reliable services, plays a significant role in mediating the relationship between transparency and loyalty. The study further discusses the implications for banking institutions, suggesting that focusing on transparent practices, clear communication about security measures, and data usage can lead to enhanced customer satisfaction and long-term retention. Future research could investigate the impact of cultural differences on digital trust and transparency in banking, as well as explore the role of emerging technologies like blockchain in furthering transparency and trust in financial transactions.

Silvia Van Marsally; Hanif Febri Nugroho; Salma Eka Saputri; Ribka Tavania; Rangga Ferdyansyah Saputro

Pusat Publikasi Ilmu Manajemen 2024 Fakultas Ekonomi & Bisnis, Univ

This research aims to analyze the opportunities and challenges of implementing financial technology (Fintech) in Micro, Small, and Medium Enterprises (MSMEs) in Banyumas Regency. Banyumas was chosen as the research location because it has good potential for the development of MSMEs. This study uses a qualitative descriptive approach, analyzing data obtained from information and interviews with MSME actors. Based on the research results, it is concluded that MSME actors have a good understanding of fintech as a financial technology innovation that can help operational efficiency for MSMEs. MSME actors recognize the importance of using fintech today; they experience ease and efficiency in payment transactions, potential for sustainable growth, increased competitiveness in the digital economy era, and the potential to boost sales. However, in its implementation, MSMEs face several obstacles and challenges in using fintech, including security and privacy factors, the lack of interest and understanding of fintech usage by consumers, the risk of cybercrime, and limited internet access. Therefore, support from various parties such as the government, industry, and the wider community is needed to optimize the benefits of fintech.

Hadi Sutrisno; Hajarudin Hajarudin

Pusat Publikasi Ilmu Manajemen 2024 Fakultas Ekonomi & Bisnis, Univ

This research aims to analyze the role of digital communication in improving business efficiency by focusing on the use of digital communication tools such as email, chat, and collaboration platforms. The research object consisted of 10 STIE Ganesha students of the employee class who were selected as respondents to provide insight into their experience in using digital communication tools in the context of their work. This research was carried out in May 2024 using a qualitative approach, where data was collected through in-depth interviews and thematic analysis to identify key patterns and themes related to the effectiveness of digital communication compared to traditional communication methods. The results showed that digital communication tools significantly improved operational efficiency for working students, allowing them to complete tasks more quickly and organized. However, the findings also reveal significant challenges, such as information overload and notification distractions, which can reduce productivity and focus. Therefore, while digital communication offers many advantages, it is important for individuals to develop effective management strategies to address these negative potentials, such as notification management and wise time allocation. The implications of this study underscore the importance of a deep understanding of digital communication tools and their effective application to maximize productivity in the modern business environment.

Shalma Thania Putri; Iswati Iswati; Eny Sulistyowati

Maeswara : Jurnal Riset Ilmu Manajemen dan Kewirausahaan 2024 Asosiasi Riset Ilmu Manajemen Kewirausahaan dan Bisnis Indonesia

Export activities are the activity of removing goods from within the country to the destination country. So exports are trade by sending goods to a country with which there has previously been an agreement by each representative of the country concerned, namely the exporter and importer. The smoothness of the export process can be seen from the document handling procedures carried out by PPJK so that the cargo can enter the customs area without any problems occurring. The aim of this research is to analyze the export document procedures for abrasive cloth cargo by PT. Millennium Trans Bahari as PPJK. In writing this thesis, research was carried out using a qualitative approach through direct observation methods at PT. Millennium Trans Bahari, interview method with one of the operational staff and documentation in the export and import division in the form of written data which includes documents required for export activities. The results obtained in this research are that the analysis of procedures for abrasive cloth cargo export documents by PPJK at PT. Millennium Trans Bahari, in its implementation, is in accordance with existing procedures.

Alfriend Juang Waruwu; Nanik Rianandita Sari

Nian Tana Sikka : Jurnal ilmiah Mahasiswa 2024 Fakultas Ekonomi & Bisnis, Universitas Nusa Nipa

One of the important units in airport operations is the information unit which has a very important role in supporting airport operational activities. According to the author's research, Halim Perdanakusuma Airport's information unit service is still thought to not offer the best possible care, which lowers customer satisfaction. In this study, the impact of information unit service quality on passenger satisfaction at Jakarta's Halim Perdanakusuma International Airport is to be investigated. This research uses quantitative research methods using data collection techniques obtained directly by distributing questionnaires online which are distributed to passengers, through research documentation and observation. This study's findings support the author's hypothesis that there is a positive and significant relationship between information unit X's service quality and passenger Y's satisfaction, indicating that Ho is rejected and Ha is accepted. This is supported by the calculated t value for information unit service quality, which is 15.740 > 1.66. Additionally, the coefficient of determination (R²) was determined to be 0.723, or 72.3%, of the total, with the remaining 27.7% being influenced by factors not covered in the study

Rayhan Fadillah; Gatri Lunarindiah

Akuntansi dan Ekonomi Pajak: Perspektif Global 2024 Asosiasi Riset Ekonomi dan Akuntansi Indonesia

This research aims to analyze the influence of Green Intellectual Capital on operational performance in coffee shops in the West Jakarta area. This research uses quantitative methods and uses purposive sampling techniques. Through a questionnaire as a data collection tool, a sample size of 302 respondents was obtained. Questionnaires were distributed to managers, supervisors and baristas in coffee shops using Google Form. Hypothesis testing was carried out using the Structural Equation Model (SEM) method. The research results reveal that Green Intellectual Capital has a positive effect on Operational Performance and significantly on Green Supply Chains Management. Meanwhile, the results of hypothesis testing regarding the influence of Green Supply Chains Management on Operational Performance also provide positive results. These findings may indicate that Green Supply Chains Orientations and environmentally friendly practices in coffee shops are still limited and have not had a significant impact on performance. Based on the research results, managerial implications underline the importance of increasing awareness among coffee shop managers and employees of environmental issues. This awareness is very important to ensure that Green Supply Chains Management in coffee shops is carried out in an environmentally friendly manner, thereby improving operational performance and contributing to the preservation of the natural environment.

Ilma Nur Fadhila Aghnia; Dian Junita Arisusanty; Anak Agung Istri Sri Wahyuni; Jose Beno

Globe: Publikasi Ilmu Teknik, Teknologi Kebumian, Ilmu Perkapalan 2024 Asosiasi Riset Ilmu Teknik Indonesia

This research focuses on analyzing the performance of dry bulk unloading at Tanjung Tembaga Port, with a case study of PT Delta Artha Bahari Nusantara. The main objective of this research is to evaluate the performance of dry bulk loading and unloading services at the port and identify efforts that can be made to improve loading and unloading productivity. The research method used is descriptive quantitative, with data collection through direct observation, interviews, and documentation studies. The data obtained were analyzed using statistical methods and compared with the established operational service performance standards. The results showed that the performance of loading and unloading at Tanjung Copper Port seen from all indicators of loading and unloading performance can be concluded that the average of all indicators includes good category as evidenced by the total percentage of the average of 79.96%. This study concludes that to improve loading and unloading performance, PT Delta Artha Bahari Nusantara needs to improve facilities and infrastructure, improve operational systems, and provide training to the workforce. Thus, it is expected that the port can be more efficient in handling dry bulk loading and unloading and contribute positively to the supply and distribution chain.

Kartika Retnaningrum; Sri Trisnaningsih

International Journal of Economics and Management Sciences 2024 Asosiasi Riset Ekonomi dan Akuntansi Indonesia

Cash is a crucial asset in a company and is often a prime target for fraud. Therefore, it is necessary to conduct a rigorous financial examination of cash equivalents to ensure that an entity's cash balance has been recorded correctly. T Foundation is a non-profit educational foundation that relies on cash in financing its operational activities. This study was conducted to analyze the implementation of cash account audit procedures at the T Foundation carried out by KAP Djoko Soerjadi in accordance with general cash equivalent audit procedures. The research method used is descriptive qualitative. The results showed that what was done by KAP Djoko Soerjadi at the T Foundation on cash equivalents had complied with the established audit procedures. However, in the implementation process, auditors face several obstacles, such as the slow response from clients in providing data information needs and complementary documents, which results in hampering the audit process so that the work takes longer than expected.    

Eva Qoudria; Suprapti Suprapti

Riset Ilmu Manajemen Bisnis dan Akuntansi 2024 Asosiasi Riset Ilmu Manajemen Kewirausahaan dan Bisnis Indonesia

Ground time is one of the important things in handling aircraft while in the apron area and Ramp handling officers are responsible for block on to block off activities and play an important role in improving service functions in the apron area. Ground time that does not comply with company standards can affect flight schedules and operational costs for an airline. This research aims to analyze the ground time achievements of the Airbus A350-900 aircraft on the performance of ramp handling officers. The method used in this research is a quantitative approach with data collection techniques, namely observation and interviews. The data analysis technique uses SPSS 25 which includes descriptive analysis by processing primary data in the form of ground time records for the Airbus A350-900 aircraft for two months which has been adjusted to secondary data, namely company documents to determine the average (mean) ground time each month.Based on the results of descriptive analysis to find out the average ground time, the results obtained in August were 55.53 minutes and in September it was 55.93 minutes, meaning that in general the ground time was still achieved and the performance of the ramp handling officers was very good because they reached the ground time on time. . If ground time is looked at based on the daily schedule, there are still several delays caused by several factors, namely delays in the arrival of planes from the origin airport to the destination airport, weather factors and delays for passengers with baggage.

Astin Rambu Guna; Rambu Yetty Kalaway; Raynesta Mikaela Indri Malo

Router : Jurnal Teknik Informatika dan Terapan 2024 Asosiasi Profesi Telekomunikasi dan Informatika Indonesia

Furniture has high added value and significant global competitiveness, largely due to the diversity of natural raw materials available in Indonesia, such as wood, rattan, and bamboo, as well as distinctive and high-quality designs. This advantage is supported by the skills and competence of the available human resources, making Indonesian furniture superior to products from other countries. Product quality is a key element in winning market competition, as it impacts customer satisfaction and loyalty. Masnur Joglo, a furniture company located on Jl. Muara Karya, specializes in producing various types of furniture from high-quality woods such as super mahogany and red teak. However, the purchasing system, which requires customers to visit the store directly and manually record prices, results in inefficiencies in terms of time and transportation costs. Customers often need to visit multiple stores to find the desired product, which is an inefficient process. To address these challenges, this study proposes the development of an Android-based sales application as a solution. This application is designed to expand Masnur Joglo's market reach and facilitate online ordering of furniture products, anytime and anywhere. The study aims to design and develop an Android-based sales information system that can enhance operational efficiency and streamline the sales process while better meeting customer needs. The application development method employs the waterfall model and uses MySQL and Firebase databases.  

Joko Supono; Puji Rahayu

Jurnal Pengabdian dan Pembangunan Lokal 2024 Lembaga Pengembangan Kinerja Dosen

Starting a home bakery and donut business is an attractive option for many individuals who have skills in cooking or baking, as well as an interest in the food industry. By taking advantage of time flexibility and lower initial costs than opening a physical store, this business offers the potential to generate additional income or even become a main source of income. Supporting quality and innovative food products on the menu can win the hearts of local customers and support the community economy. Although there are challenges in terms of licensing, operational management, and adapting to market changes, strategic steps in market research, business planning, product development, marketing, and inventory management can help build a successful and sustainable business in this sector. In conclusion, starting a bakery and donut business at home is not only about cooking skills, but also about creativity, effective business management, and commitment to providing added value to customers and the community as a whole.

Pargaulan Dwikora Simanjuntak

International Journal of Management and Strategic Business Leadership 2024 Asosiasi Riset Ilmu Manajemen Kewirausahaan dan Bisnis Indonesia

This research investigates ship maintenance management practices among senior students in shipping engineering during their internships at a vocational school in Jakarta. The study explores the challenges faced, strategies employed, and lessons learned in managing maintenance tasks onboard ships. Seven participants were interviewed, highlighting technical malfunctions, resource limitations, time constraints, environmental factors, and communication barriers as primary challenges. Participants utilized preventive maintenance, cross-training, task prioritization, collaborative problem-solving, and digital tools to enhance operational efficiency. Lessons underscored the importance of preparation, teamwork, adaptability, continuous learning, and communication skills in navigating maritime maintenance complexities. The findings emphasize the role of proactive maintenance strategies and technological integration in optimizing sustainability and operational reliability within the maritime industry. Integrating practical training into educational curricula and embracing digital innovations are recommended for preparing future professionals. Future research could explore larger sample sizes and quantitative methodologies to validate findings and quantify the impact of maintenance practices. This study contributes to enhancing vocational education in maritime sciences and informs industry practices for advancing ship maintenance management globally.

Pargaulan Dwikora Simanjuntak

International Journal of Management 2024 Asosiasi Riset Ilmu Manajemen Kewirausahaan dan Bisnis Indonesia

This research investigates ship maintenance management within the context of vocational education in maritime engineering, focusing on the experiences of senior students during internships in port and shipping management industries. Utilising qualitative methods, including semi-structured interviews and focus group discussions, the study explores the practical application of theoretical knowledge in preventive, corrective, and proactive maintenance strategies. Seven participants from a shipping vocational school in Jakarta provided insights into methodologies, challenges, and educational outcomes in ship maintenance. Key findings highlight the effectiveness of preventive maintenance in enhancing operational reliability and reducing downtime, despite challenges such as resource constraints and operational disruptions. Recommendations include curriculum enhancements to integrate advanced training in predictive maintenance technologies and promote sustainable practices. The research underscores the importance of vocational education in preparing future maritime engineers for industry demands and advancing sustainable practices in maritime transportation.  

Kristia Yuliawan; Juridno Wilson

JTI : Jurnal Teknologi dan Informatika 2024 STMIK Pesat Nabire

Efficient data management is essential for organizations, especially in the face of large volumes of data. Digitization of archives through document collection, scanning, and manipulation can improve operational efficiency, reduce the risk of data loss, and facilitate information access. operational efficiency, reduce the risk of data loss, and facilitate access to information. This research focuses on implementation of a document classification system in BKPSDM Nabire using VBA and Microsoft Excel to improve efficiency of data processing. The method used is the waterfall model, which includes the needs analysis stage, system design, implementation, and testing. The results of the analysis show that manual document management has many weaknesses, such as difficulty in conveying information and lack of supporting applications. Solution The proposed solution is a Visual Basic and Excel-based system, which enables automatic document processing, improve data accuracy and consistency, as well as facilitate search and decision making. System testing using the black-box method shows valid results, ensuring that the system runs according to the expected functional specifications. functional specifications. The implementation of this system is expected to make a significant contribution in improving the efficiency, accuracy, and productivity of document management. efficiency, accuracy, and productivity of document management in BKPSDM Kabupaten Nabire.