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Arif Rahman; Yuniar Istiyani

Riset Ilmu Manajemen Bisnis dan Akuntansi 2023 Asosiasi Riset Ilmu Manajemen Kewirausahaan dan Bisnis Indonesia

Airlines must always improve passenger services on the ground. One of its services is the determination of time or On Time Performance which is a benchmark for the trust of service users who are the choice to travel. There are obstacles that become obstacles in achieving On Time Performance, namely worsening uaca, inadequate airport facilities, traffic and others. This study aims to determine the performance of Ramp Handling in handling aircraft at Wings Air at PT. Merpati Angkasa Abadi at Sultan Muhammad Kaharuddin Airport Sumbawa and for 2.knowing the stipulation of aircraft departure time on Wings Air airline At PT. Merpati Angkasa Abadi at Sultan Muhammad Kaharuddin Airport Sumbawa. This research is qualitative with data obtained from observation, interviews, and documentation. The data analysis techniques used are data reduction, data presentation, and conclusions. This research will be conducted in July 2023 at PT. Merpati Angkasa Abadi at Sultan Muhammad Kaharuddin Airport Sumbawa. The result of this study is the performance of Ramp Handling in handling aircraft is to ensure all tools, needs and employees are ready to be positioned with their respective duties, and monitor the weather for the aircraft in order to land. In addition, the Ramp Handling Unit serves as a liaison between operational activities at the facility and operational activities at the terminal. To provide or ensure all activities on the aircraft and in the terminal run properly. The achievement of On Time Performance has been maximally optimized according to the time given by the company for 20 minutes the aircraft while on the ground, the Ramp unit makes excellent use of this time. The achievement of punctuality has been carried out optimally starting from before the plane landed. All jobs such as, helping cabin crew pick up garbage from the plane, communicating with pilots, and communicating with engineers to ensure the condition of the engine to raise passengers into the plane.

Rekiana Jati Kusuma; Minto Basuki

Ocean Engineering : Jurnal Ilmu Teknik dan Teknologi Maritim 2023 Fakultas Teknik Universitas Maritim AMNI Semarang

In this case it refers to the purpose of the content in this final project, namely by compiling a schedule for the Implementation of KM.Mutiara Ferindo 5 Ship Maintenance during the docking process at the PT.PAL Indonesia shipyard. Making a schedule includes what components are repaired when the ship is in a condition shipyard, make a ship maintenance management schedule that has been carried out in the shipyard. The data used in this thesis are data from PT.Antosim Lampung Pelayaran Surabaya and the researchers themselves. The type of data used in this research is primary data. will be related to the problem being studied and the results of the questionnaire distributed to several employees related to this research. In carrying out repairs there is a work list that shows how many items of work work must be done. So this work list has been approved to be carried out in the ship repair process. KM ship repair work. Mutiara Ferindo 5 which carries out planned repairs both at the shipyard and when the ship anchors at sea carries out maintenance technically and economically. Repair work on RO-RO ships that carry out maintenance on a scale that has been determined by the office and ship crew who are authorized to help carry out ship repairs. Repair work on the ship KM. Mutiara Ferindo 5 is well planned in terms of safety equipment and also component equipment that plays an important role in the smooth operation of the ship (maintenance of the entire engine room, deck, safety equipment and maintenance of the inside and outside of the ship). Implementing an economical system of estimating the remaining funds after maintenance at the shipyard.

Laras Firman Harun; Fence M. Wantu; Mellisa Towadi

Birokrasi: JURNAL ILMU HUKUM DAN TATA NEGARA 2023 Sekolah Tinggi Ilmu Administrasi (STIA) Yappi Makassar

This research discusses the Provisional Measure International Court of Justice (ICJ) for Russia's non-compliance in carrying out the decision. The purpose of this study is to determine the legal effectivity and legal consequences of Russia's non-compliance with the Provisonal Measure. The research method used is the normative research method. The outbreak of conflict between Russia and Ukraine This began with the joining of Ukraine and NATO for large-scale air drills in October 2018 which caused Russia's suspicions about its country's security. on February 21, 2022 was triggered by an acknowledgment from the President of Russia, Vladimir Putin on the declaration of independence of Donetsk and Luhanks against Ukraine and in this research discusses the Provisional Measure International Court of Justice (ICJ) for Russia's non-compliance in carrying out the decision. The purpose of this study is to determine the legal effectivity and legal consequences of Russia's non-compliance with the Provisonal Measure. The research method used is the normative research method. The outbreak of conflict between Russia and Ukraine This began with the joining of Ukraine and NATO for large-scale air drills in October 2018 which caused Russia's suspicions about its country's security. on February 21, 2022 was triggered by the recognition of the President of Russia, Vladimir Putin on the declaration of independence of Donetsk and Luhanks against Ukraine and on February 24, 2022 Russia announced a special military operation in Ukraine with the aim of demilitarization and denazification and has no orientation to occupy Ukraine .Therefore, Ukraine took steps to oppose Russia in the International Court of Justice (ICJ) with the result of the Provisional Measures. Russia must suspend military operations and refrain from any action that worsens the situation. Russia however rejects the Court's Jurisdiction claiming it does not apply the Genocide Covenant and argues Ar. 51 The United Nations charter of self-defense argued that the Ukrainian application was invalid and the case should be dismissed because Ar.51 is not ICJ Jurisdiction. Even though Article 41 of the International Statute states that "Provisional Measures" have binding power.

Rani Zahra; Aulia Diana Savitri; Elice Violeta; Siti Rodiah

Jurnal Mutiara Ilmu Akuntansi (JUMIA) 2023 Pusat Riset dan Inovasi Nasional

The purpose of this research is to learn more about PT Krakatau Steel (Persero) Tbk's (the company under investigation) use of derivative hedging transactions. In this study, content analysis was applied as a qualitative methodology. The 2020 financial statements are the data source for this study. According to the data, PT Krakatau Steel (Persero) Tbk makes use of derivative instruments as a form of risk management. Swaps, spot trades, forward contracts, and options are all examples of derivative transactions. The corporation also employs derivative instruments to reduce exposure to uncertainty. Due to the size of its operations, PT Krakatau Steel (Persero) Tbk is a prime candidate for the usage of derivative instruments. Companies of PT Krakatau Steel (Persero) Tbk's size typically have the financial resources to incur all the costs necessary to use derivatives in order to reap the economic benefits they provide. The hedging effect is expected by the company to be able to mitigate exchange rate risks and price fluctuations. Therefore, hedging can make it easier for companies to make funding plans and buying and selling transactions carried out by companies.

Nia Andriani

Maeswara : Jurnal Riset Ilmu Manajemen dan Kewirausahaan 2023 Asosiasi Riset Ilmu Manajemen Kewirausahaan dan Bisnis Indonesia

Baggage handling has a very important role in supporting the safety and comfort of passengers while traveling by airplane, then processing the baggage according to existing procedures until the baggage arrives at its destination using the same aircraft as the passenger. To find out the handling of BHS in improving passenger baggage security, as well as solutions in handling BHS operational operations so as to improve passenger baggage security, baggage handling at Operations (BHS) at Sultan Muhammad Kaharuddin Airport, Sumbawa. It is carried out through a system that has several gradual processes. The process begins when passengers check-in and hand over their baggage to the check-in officer, then the baggage is given a special coded label as baggage identity. Then the baggage will enter the system with the conveyor belt as the path, then the baggage will go through several stages or levels of security and several stages of automatic sorting. After all stages of the process, both at the security level check and at the baggage sorting stage, are deemed safe, the baggage will go to the make up area of each airline or to the destination on the baggage identity tag which the system has read during the sorting process. Each stage of operations (BHS) is able to guarantee the safety and movement of the baggage is always maintained and monitored through a system that is connected to one another. The existence of a connection from the system guarantees that the baggage is in a safe condition, both the contents and physical condition of the baggage and the baggage handling process becomes faster and more efficient in terms of time and effort.

Mars Caroline Wibowo; Budi Raharjo

JURNAL ILMIAH KOMPUTER GRAFIS 2023 UNIVERSITAS STEKOM

As software technology becomes more complex, software maintenance costs become more expensive. In connection with this, the development of software engineering makes the software system has many Composition choices that can be adjusted to the needs of the user. Error fixing involves analyzing Error Summary and modifying code. If bug-fixing steps are made as efficiently and effectively as possible then maintenance costs can be minimal. The purpose of this research is to establish a tool of machine learning for identifying Composition Error Summary and to find out the types of special Composition choices that can be used to save costs, time, and effort. In this study, the T-test was applied to appraise the analytical implication of conduct metrics when the “F-test” was taken to the Variance’s test. Classifiers used in this study are “All words” or “AW”, “Highly Informative Words” or “H-IW”, and “Highly Informative Words plus Bigram” or “H-WB”. Identical validation and Vexed validation techniques were used to calculate the effectiveness of machine learning tools. The results of this research denote that the instrument is competent for definitive Composition Error Summary and other Composition choices for definite Error Summary. This research determines the practicality of machine learning techniques in corrective issues relevant to Error summary. The result of this study also explained that Composition/non-Composition Error Summaries have contrasting aspects that can be accomplished by machine learning devices. The advanced tool could be upgraded in some areas to create it more powerful. The array identification section of the current study has limitations, an array with different words and Composition recognition tools tend to prefer Compositions with more words, so improvements to this could implicate consideration of the semantics of Error Summary, equivalent, and use of n-grams. Also, in using the technology of machine learning and Natural Language processing some advancements to be made to the present characterization structure so for future research it is highly recommended to clear up the first’s Error Summary before operating several operations in the present study.Composition Error Summary  

M. Rossy Rakasiwi; Weni Hastusi; Ghea Nurprastina

Jurnal ilmu Kesehatan Umum 2023 Asosiasi Riset Ilmu Kesehatan Indonesia

Background: Pre-operation is the initial stage to prepare the patient as much as possible, more than two-thirds of patients waiting for surgery experience anxiety because it is their first time undergoing spinal anesthesia surgery. As a result of the patient's intense preoperative anxiety, there is a possibility that the operation cannot be carried out. The way to overcome anxiety is through deep breathing relaxation techniques. Objective: To determine the effect of deep breathing relaxation on anxiety in preoperative patients. Research methods: This research uses quantitative research design using Quasy Experiment, namely an experimental design carried out without randomization. This research was conducted at PKU Muhammadiyah Gombong Hospital in the operating room in February 2024. This population consisted of 42 patients in one month with a research sample of 30 respondents. This research instrument uses the APAIS questionnaire. This research technique uses purposive sampling. Results: The data that can be generated when using the deep breathing relaxation technique is 30 respondents using the pre test-post test technique. During the pre-test, those experiencing moderate anxiety amounted to 40.0%, severe anxiety amounted to 40.0%, the most severe anxiety/panic amounted to 20.0%. At the time of the post test, those experiencing mild anxiety were 66.7%, and those experiencing moderate anxiety were 33.3%. Conclusion: When the observation was carried out, there was a decrease in the level of anxiety, so that the respondent's anxiety had reduced.

Cahyatih Kumandang; Eri Kusnanto; Forme Onray Siallagan

Publikasi Hasil Pengabdian dan Kegiatan Masyarakat 2023 Asosiasi Periset Bahasa Sastra Indonesia

Sustainable business growth has become a primary focus for companies worldwide in facing global economic challenges and rapidly changing markets. The 82nd National Seminar of STIE Kasih Bangsa explored strategies to achieve sustainable business growth through competitive advantage. The webinar highlighted the importance of adapting to market changes, operational efficiency, innovation, networking, and teamwork in achieving competitive advantage. The discussion results indicate that companies need to invest in technology and innovation, understand market trends, and build strong relationships with stakeholders to maintain competitiveness in the global market. Additionally, the role of angel investors and wise investment strategies are also crucial factors in supporting business growth, especially for startups. This webinar provides valuable insights into the importance of flexible and adaptive strategies in achieving sustainable business growth.

Dewi Asrianingsih; Agus Hendrayady; Okparizan Okparizan

Doktrin: Jurnal Dunia Ilmu Hukum dan Politik 2023 International Forum of Researchers and Lecturers

  The study is based on the problems that occurred in passport management at the immigration office of class ii before the release of the apapo and m-passport applications, and the supervision and services that passport care applicants face such as less effective assurance of service, inefficient institutional performance efficiency, queue issues at the slow service bureau, People had to wait a long time to manage passports, but sometimes it was also unclear that their services, once applied online, still lacked the requirement of service to manage passports and were unable to schedule the days and times. Immigration office class II TPI Tanjung Balai Karimun applies to information technologies based on applications systems and some service innovations such as friendly ham, eazy passport, sicross and sijamat are a step to make it easier in the process of better passport management management. The study aims to know the effect after information technology has been applied to passport management services and to use a qualitative approach or type of descriptive with the paradigm used is constructivism, which suggests that knowledge is not only the construct of subject thought studied and related to this study of the subjective and subjective realities rather than the product of experience alone, But it is a construct by thinking with the application of applications for information technology service. The theory used by the sangkala (2013) analysed is five major indicators or strategies of innovation in the government sector: integrated services, decentralized services and monitoring services, joint operation, citizen outreach, and the introduction of communication and information technology. Instruments of data gathering that are interviews, observations, and documentation and data triangulation. Research shows that the application of information technology to passport management services is so far beyond optimal that the system may have a problem determining schedules because of unstable tissues, it is seen that the service is integrated and based on the soup and brings the ease felt by society.

Manjas Saprullah; Fadiyah Hani Sabila

Jurnal Manajemen Kreatif dan Inovasi 2023 International Forum of Researchers and Lecturers

The optimization of ship crew changes and Maritime Employment Agreement (MEA) contracts implementation is a crucial challenge in the shipping industry. This abstract details a holistic approach to understanding the constraints, optimization strategies, and impacts associated with crew changes and MEA implementation. The literature review highlights constraints such as uncertainty in policy changes, bureaucratic obstacles, and resistance to change. To address these constraints, optimization strategies involve technology integration, risk management, enhanced communication, transparency in MEA, and investment in training and development. The positive impacts of optimization include improved operational efficiency, crew welfare, company reputation, onboard safety, and harmonious relationships. These strategies are expected to provide guidance for shipping companies to overcome challenges and improve the implementation of crew changes and MEA, creating a more efficient, stable, and sustainable shipping industry.

Salsabilla Prabawati Hariyono; Jojok Dwiridotjahjono

Jurnal Pelayanan Hubungan Masyarakat 2023 International Forum of Researchers and Lecturers

In this day and age, people of all ages are very familiar with digital technology. The right application of digital technology can provide benefits for its users. One of them is by creating marketing for business products and services organized by UMKM using digital technology. However, due to a lack of understanding and training, UMKM business owners have not made the best use of the internet to assist their operations. Digital marketing, which aims to advertise or promote products and services using online media to reach a larger target market, is one way to use the internet in company management. Foodstuffs are the only goods produced by UMKM owned by business actors in Rembang Village and marketing is only carried out through direct sales by door to door or face to face. It is difficult to reach a larger target market. Therefore, providing training and directing the use of digital marketing can help MSME players in increasing the capacity of UMKM entrepreneurs to utilize digital marketing.

Faril Aditya Pratama; Febriansyah Ignas Pradana

Jurnal Bintang Manajemen (JUBIMA) 2023 Pusat Riset dan Inovasi Nasional

This study was made to determine the performance of Lost and Found unit in handling lost and damaged baggage, which aims to analyze the performance of Lost and Found unit in handling lost and damaged baggage at PT Merpati Angkasa Abadi Sultan Muhammad Kaharuddin III Sumbawa Airport. The research method uses a qualitative method, namely with the stages of observation, interviews, and documentation. It is known that the Lost and Found unit of Wings Airline at PT Merpati Angkasa Abadi Sultan Muhammad Kaharuddin III Sumbawa Airport is not in accordance with the SOP (Standard Operational Procedure), and there are several things that must be further improved by the Lost and Found unit in the future in carrying out its duties and taking full responsibility for passenger inconvenience about problems regarding luggage. It is expected to improve the form and quality of better performance for lost and found unit officers in handling Wings Air airline passenger baggage in order to minimize and avoid baggage irregularities and things that harm for passengers.

Amri Feisal Darjami; Annike Resty Putrie

Jurnal Bintang Manajemen (JUBIMA) 2023 Pusat Riset dan Inovasi Nasional

Aviation safety, especially on the air side, is very important, so there is a need for supervision so that it can be maximized in maintaining the smooth running of activities on the apron, this has been regulated in Circular Letter Number 23 of 2011 concerning Improving Operational Safety at the Apron. One of the activities at Apron is the activity carried out by the Apron Movement Control Unit, namely determining the stand packing for the aircraft parking lot. Management Parking Stand which greatly determines safety in flight operations. Komodo Labuan Bajo Airport has 3 parking stands that are used for non-commercial planes such as private planes, private jets, however, all of these three parking stands cannot be used. from the parking stand because the wings between the two aircraft were too close or the sizes of the parking stands between A1, A2, and A3 were different sizes and the three parking stands are still actively used today. This study aims to determine parking stand management applied at Labuan Bajo Airport and parking stand management for the safety of aircraft movements at Komodo Labuan Bajo Airport.This study used a qualitative method with data collection methods in the form of observation, interviews, and documentation. Sources of data in this study were obtained from primary data and secondary data. This research was conducted from May to June 2023 at Labuan Bajo Airport.The results of this study Labuan Bajo Airport have 7 parking stands, of which 2 parking stands are used for garbarata, and 5 parking stands are used for remote and parking stands for charters where not many charter planes enter Labuan Bajo Airport and to maintain flight safety in determine the parking stand The AMC Unit is working according to the SOP that has been set. When there are planes that will be landing at the same time, the AMC Unit will ask the ATC for an estimate of the aircraft, then the AMC Unit will determine the parking stand based on the type of aircraft that will be landing, for parking stands 5 and 6 can be used for Boeing and Airbus aircraft, parking stand 3 is used for ATR type aircraft, and parking stands 6 and 7 can be used for Boeing or Airbus type aircraft.

Icha Nurfadhilla; Windi Julianti; Yustin Giftiani; Siti Rodiah

Jurnal Bintang Manajemen (JUBIMA) 2023 Pusat Riset dan Inovasi Nasional

Companies going public usually make disclosures on the reporting of segmentation of their company's operations. Segmentation reporting aims for stakeholders to see the company's financial statements behind the consolidated amount for each component that makes up the entity. In PT Kino Indonesia Tbk there are five segments in it, including body care, beverages, food, pharmaceuticals and pet food. This study aims to analyze the segment in accordance with the ten percent test of revenue, profit and loss and assets in the 2018-2022 Annual Report. In analyzing this segment report in accordance with PSAK number 5. The method carried out in this study is a qualitative descriptive method. The results of research at PT Kino Indonesia Tbk, it can be concluded that from these three tests, the average segment that can be reported is the segment (body care, beverages, and food) because it passed the ten percent test. While in the segment (pharmaceutical and pet food) All three tests could not be reported because they did not pass the 10% test. Thus, PT Kino Indonesia Tbk and subsidiaries from 2018 to 2022 are still less effective in implementing PSAK 5.

Jvana Wahyu Pratami; Nabila Nabila; Rina Sunaryani

Konstanta : Jurnal Matematika dan Ilmu Pengetahuan Alam 2023 International Forum of Researchers and Lecturers

The research was conducted to determine students' ability to solve problems with matrix material. This study used descriptive qualitative research and took 20 class XI students of SMK Bina Bangsa as research objects. The techniques used to collect research data are 3 instruments in the form of question descriptions and questionnaire forms. Data analysis in this study used data reduction, data presentation, and drawing conclusions. As a result of this study, students of class XI at SMK Bina Bangsa did not do well in mastering the matrix material and understanding the concepts. The reason students find it difficult to master matrix concepts is because students do not have the necessary material such as fraction operations and negative number operations. The lack of practice questions is also a factor in students' lack of understanding of the determinants of matrices.

Novi Hendri; Erifive Pranatal

Ocean Engineering : Jurnal Ilmu Teknik dan Teknologi Maritim 2023 Fakultas Teknik Universitas Maritim AMNI Semarang

Ships have an important role in fishing operations, because ships are an aspect that determines success in the fishing proses. In order for a gillnet vessel to operate properly, it must have a large length, moderate width, and small draft height because these three values are the main values for ship dimensions. In designing fishing vessels, there are several stages, namely calculating the main dimensions, making lines plan, and calculate the resistance experienced by the ship. This study aims to determine the main dimensions of fishing vessels from gross tonnage in the Karangsong area, as well as to draw a line plan for the main sizes of fishing vessels and determine the resistance of vessels at their service speed. This research was conducted in the Karangsong Indramayu area from March to June 2023. The results of the research on the main sizes of fishing vessels with gillnets are L= 18,1 m, B= 4,6 m, D= 1,8 m, service speed boats designed to range from 0 to 12 knots using the holtrop method, the drag at a speed of 6 knots is 2,5 kN, at a speed of 9 knots is a 16,1 kN, and at a speed of 12 knots it is 49,3 kN.

Bambang Laras Media; Abdul Latif N; Wahudin Diantoro; Abdul Khamid

Ocean Engineering : Jurnal Ilmu Teknik dan Teknologi Maritim 2023 Fakultas Teknik Universitas Maritim AMNI Semarang

Malahayu Reservoir is located in Malahayu Village, Banjarharjo District, Brebes Regency. Malahayu Reservoir was built in 1935. Malahayu Reservoir is planned to have a water storage capacity of 69 million m³ with a water surface area of 9.25 km². The main purpose of the construction of this reservoir is to supply irrigation water with a total area of 12,674 Ha, consisting of DI Kabuyutan of 4,166 Ha, DI Jengkelok of 6,173 Ha, and DI Babakan of 2,335 Ha. However, the water supply in Malahayu Reservoir continues to decrease, allegedly due to the high amount of sediment. The current problem is the occurrence of sediment in the Malahayu Reservoir. The pattern of operation using this reservoir needs to be studied because it is considered less optimal and because there needs to be a review of the use of reservoir water using newer data. That way, an operating pattern is needed to determine the reliability of reservoirs in their use as irrigation water providers. This study began by analyzing the secondary data obtained. Data is processed to obtain the amount of reservoir discharge and water needs for irrigation water. And the study ended with a simulation of the reservoir operation pattern. From the results of this study, it is expected to help provide solutions for the operation pattern of Malahayu Reservoir as an optimal reservoir. To improve the performance of the Malahayu Reservoir, supporting data such as reservoir operational systems and performance, hydrological data, reservoir operating procedures and patterns, and irrigation data are needed. The results of the analysis showed that the operation of the Malahayu Reservoir was less than optimal. Simulation of reservoir operation shows that the volume of water in Malahayu Reservoir is below the Minimum Operating Level (MOL), which is the minimum volume of water that should be in the reservoir. According to the records of the Cimanuk-Cisanggarung River Basin Center (BBWS), the condition of water supply in the Malahayu Reservoir continues to decline since this reservoir was built during the Dutch colonial rule until now.

Cesar Ivan Nugraha; Minto Basuki

Ocean Engineering : Jurnal Ilmu Teknik dan Teknologi Maritim 2023 Fakultas Teknik Universitas Maritim AMNI Semarang

The purpose of this study is to analyze the safety operational process in fiberglass shipbuilding, identify the types of risk causes that hinder the construction of fiberglass boats and propose recommended actions needed to overcome the risks in CV ERA FIBERBOAT by using theoretical research methods. Identification of risks in the process of building new ships, namely employees, materials, work equipment, payment of construction costs, working drawings have revisions. Determining the risk rating of the new ship building process: very high; inappropriate equipment, height; late payment / paying, medium; working drawings have revisions, low; materials arrive late, very low; employees procrastinate. Mitigating risks in the process of building new ships: employees delay work with mitigation, namely the director of the company provides the opportunity for employees to rest so that employees do not get sick, materials arriving late are mitigated by means of shipyard companies providing an easy-to-find address point so that the sender of materials does not having difficulty finding the address of the shipyard, working drawings have revisions that can be mitigated by means the company must always make an existence to the customer in every work process so that there is no miscommunication

Ni Putu Manik Julythiawati; Putu Agus Ardiana

Public Service And Governance Journal 2023 Universitas 17 Agustus 1945 Semarang

The purchasing power of the community continues to increase towards food and beverage products, leading to the active production of companies in the food and beverage industry. Some companies pay attention to their social responsibility towards the surrounding environment. Therefore, by involving stakeholders and disclosing Corporate Social Responsibility (CSR) in company operations, it can help address damage to the company's image. The aim of this research is to determine the influence of stakeholder engagement practices and CSR activity disclosure on corporate reputation. The sampling method used in this study is purposive sampling, with a total of 38 observations. The research findings indicate that stakeholder engagement and the disclosure of corporate social responsibility have a positive and significant impact on corporate reputation. The implication of this research is to provide input to company management to consistently disclose CSR activities and involve stakeholders inclusively.

Bahiizza Shadrina Zhafarin; Haikal Ghifary; Putri Andini Novianti; Acim Heri Iswanto

Jurnal Rumpun Ilmu Kesehatan 2023 Pusat Riset dan Inovasi Nasional

Nowadays, in health care facilities, whether in hospitals, health centres, or clinics, there is often a large number of patient visits that can cause delays in operational activities. Delays are caused by a lot of waste in patient flow activities in health facilities. Therefore, the application of Lean six sigma in improving patient flow is needed to overcome this. This research uses the Literature Review method where data collection and processing by referring to previously existing research in the last 5 years, namely 2019-2023. The literature was obtained through Google Scholar and journal databases using the keywords Lean Six Sigma, patient flow, and health service facilities. The number of journals used as a reference for previous related research in compiling this research is 6 journals. The results obtained from the six articles state that the application of lean six sigma in healthcare facilities has proven effective in improving patient flow. And this way is very effective of course to do.