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74,135 articles from 721 journals · 2,111 citations tracked

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A. Noerhayati Amirullah

Journal of Management and Social Sciences (JIMAS) 2025 Sekolah Tinggi Ilmu Administrasi (STIA) Yappi Makassar

This research aims to analyze the implementation of the BU PRISKA CERDAS Information System (SI) at the Gowa Regency Population and Civil Registration Service Office and its impact on community satisfaction. The method used is quantitative descriptive, with data collection through interviews, observation and documentation. The type of research used in this research is quantitative descriptive. This type of descriptive research is analysis that is explanatory or elaborate on the data and information obtained, then linked to relevant theories or concepts to provide a real picture or actual facts, so that conclusions can be drawn. The results of the research show that services through SI CERDAS BU PRISKA have a positive effect on community satisfaction, with high indicators of satisfaction in service procedures, speed and infrastructure. SI CERDAS BU PRISKA online services have an influence on community satisfaction at the Gowa Regency Population and Civil Registration Office. . This can be seen from the results of interviews with residents in the highlands and lowlands of Gowa Regency. SI CERDAS BU PRISKA online service procedures run according to applicable standards, it can be seen that the people of Gowa Regency are very satisfied with SI CERDAS BU PRISKA services compared to manual population administration services at the office.

Hermanus Dara Taru; Yustina Rada; Hawu Yogia Pradana Uly

SABER : Jurnal Teknik Informatika, Sains dan Ilmu Komunikasi 2025 STIKes Ibnu Sina Ajibarang

SMA Negeri Lewa Tidahu is one of the educational institutions that conducts the process of admitting new students, an annual activity that is still carried out manually. However, with the current development of digital media, nearly every group across various age levels requires fast internet connectivity. The issues faced include inefficient document management, frequent errors by prospective students in filling out manual registration forms, and unclear writing on the forms submitted to the school, making them difficult for operators to read. This results in inefficiency in terms of time and inaccuracies in data entry. Therefore, it is necessary to develop a new student admission system that allows students to access detailed information. This system is designed using the System Development Life Cycle (SDLC) model, which includes stages such as requirements analysis, design, programming, Black Box testing, SUS evaluation, and maintenance. The implementation of this new student admission system will simplify the process for users.

Adi Rahmanto; Aprila Niravita; Muhammad Adymas Hikal Fikri; Harry Nugroho

Mahkamah : Jurnal Riset Ilmu Hukum 2025 Asosiasi Peneliti dan Pengajar Ilmu Hukum Indonesia

The sustainability of the agribusiness sector is very dependent on the certainty of land rights, which is the main asset for business actors in this sector. Land registration is an important instrument in providing legal certainty for land ownership, which can ultimately encourage stable and sustainable agribusiness development. This article discusses the role of land registration in protecting ownership rights for agribusiness actors in Indonesia and analyzes the role of government policies, such as the Complete Systematic Land Registration Program (PTSL), in speeding up the land certification process. With legal certainty obtained through land certificates, agribusiness actors can avoid agrarian conflicts, gain access to financing, and run businesses more safely and in a planned manner. Apart from that, land registration policies also have the potential to support regional economic development, reduce agrarian conflicts, and encourage sustainable management of land resources. However, implementing this policy still faces challenges, including bureaucratic obstacles and low public understanding. Therefore, the government's role in improving policies and overcoming existing obstacles is very necessary to create an inclusive, competitive and sustainable agribusiness sector in Indonesia.  

Ginanjar Wira Saputra; Cecep Suarha; Rahma Triadi; Tati Sarihati

Innovation in service delivery is essential for the progress of the public sector, particularly in the issuance of death certificates by the Bandung City Population and Civil Registration Office (Disdukcapil). This study aims to identify and evaluate service innovations in this field, focusing on their impact on efficiency and user satisfaction. Using a descriptive analysis method with a qualitative approach, data were collected through direct observation, staff interviews, and document review. Findings reveal that Disdukcapil has implemented innovations like an online messaging and registration system, enabling citizens to apply for death certificates online, upload required documents, and complete electronic payments. These changes have reportedly enhanced service delivery, with user feedback indicating improved accessibility and time savings. However, challenges such as initial user adaptation and technical constraints were encountered, which affected the implementation process. This research highlights the sustainable benefits of service innovation in public administration, offering insights for further improvements in future practices..

Emi Rachmawati; Amri Yusri; Winston Karuna; Dewi Andhani; Tati Tati

Since early 2021, the population administration service in Bandung Regency has been supported by service innovations implementation through an online service system, with the presence of the SAKEDAP application. Hence, the Population and Civil Registration Office of Bandung Regency makes use of Information and Communication Technology as an application of Agile Governance in order to deal with the dynamics of the environment. Nevertheless, at the implementation level of the newest version of SAKEDAP application, the limit of the Q-Ban is only 150 queues a day from 4,000 applicants per day. To tackle these problems, outreach should be tailored through a broad range of accessible media platforms, the recruitment of IT specialists to assure the strength of the system and the ability to increase capacity when necessary. Such measures, which, will enhance public understanding and easier access to services, are consistent with the ideals of the good governance which espouses efficiency and responsiveness. The objective of this study is to discover and analyze Agile Governance based Integrated Population Queue System Service in the Population and Civil Registration Office of Bandung Regency. Observer-participant, in-depth interviews and document review were the main data collection techniques used. In addition to Good Enough Governance, business- driven, Human Focused, Based on Quick Wins, Systematic and Adaptive Approach, Simple design and Continuous Responsiveness, based on the research conducted, the researcher found the responsiveness factor or the ability factor, which is intended to help and provide fast service to customers with clear information and can support the successful implementation of Agile Governance.

Yunita Sari Rioni; Wan Fachruddin; Yurika Aulia

Prosiding Seminar Nasional Ilmu Manajemen Kewirausahaan dan Bisnis 2024 Asosiasi Riset Ilmu Manajemen Kewirausahaan dan Bisnis Indonesia

Taxes function as a source of income for the state which is used to support development and finance various state needs. So far, taxpayer compliance has been the main focus of the Directorate General of Taxes. In an effort to increase the level of taxpayer compliance, the Directorate General of Taxes continues to innovate in providing services to taxpayers by developing an electronic system for the tax registration, payment and reporting process. Through this electronic system, the Directorate General of Taxes provides various conveniences, starting from the taxpayer registration process to tax reporting.

Tia Devianty; Abdul Mutolib; Nunung Hastika; Pandji Santosa

This study examines the implementation of policies for the recognition and protection of the indigenous law community in Kampung Kuta, Ciamis Regency. A qualitative approach was employed, gathering data through in-depth interviews, observations, and document analysis. Thematic analysis identified key issues, and triangulation ensured validity by cross-referencing multiple data sources. A central finding is the ongoing conflict between customary laws in Kampung Kuta, which support communal land ownership, and national land regulations that emphasize individual land registration, leading to legal ambiguity and disputes. The study reveals substantial challenges, including inadequate socialization by the government, which has resulted in limited awareness within the indigenous community regarding their rights. Furthermore, limited financial and human resources impede effective implementation, while bureaucratic inefficiencies and poor coordination among implementing agencies have delayed policy outcomes. To address these issues, it is essential to improve resource allocation, conduct regular community workshops to enhance understanding of indigenous rights, and establish a legal framework that harmonizes customary and national laws. Strengthening local authorities and aligning policy objectives with the cultural context of Kampung Kuta are also critical steps. These measures are necessary to safeguard indigenous rights and preserve Kampung Kuta’s cultural heritage, fostering a sustainable model for indigenous rights protection in Indonesia.  

Widia Ari Susanti; M. Sifa Fauzi Yulianis

Jurnal Pengabdian Masyarakat Indonesia Sejahtera 2024 STAI YPIQ BAUBAU, SULAWESI TENGGARA

Internship is a learning process and or work practice for students to develop themselves and increase their knowledge about the world of work. This program functions to introduce the world of work to students, as well as improve their competence in the theories that students have learned in lectures to then be applied in the world of work. This internship is carried out by students at the Surabaya Religious Court. The activities carried out include providing consultations and making lawsuits/applications at the posbakum, providing information about court procedures in the information section, further processing lawsuits/applications registered in the registration section, mediating the parties in the case in the mediation room, and finally observing the course of the trial in the courtroom including conducting trial simulations.

Dheavita Reza Artamevia; Aji Priyambodo; Marsiska Ariesta Putri; Andreas Tigor Oktaga

Proceeding of the International Conference on Electrical Engineering and Informatics 2024 Asosiasi Riset Teknik Elektro dan Informatika Indonesia

The purpose of this research is to build a web-based information system for the Bandungan Sub-district Religious Affairs Office (KUA) that covers marriage registration, referral applications and receipt of marriage registration and referral reports. The research method used is the Research and Development (R&D) method. The R&D method is a research method used to produce certain products and test the effectiveness of these methods. In addition, this research uses the proven waterfall theory. The result of this research is to produce a web-based information system that is able to manage integrated marriage and referral registration data using R&D and Waterfall methods. This information system uses the PHP programming language and uses mysql data storage.

Aisah Nur Rahmawati; Rumpiati Rumpiati

jurmiki(Jurnal Rekam Medis dan Informasi Kesehatan Indonesia) 2024 program studi Rekam Medis dan Infomasi Kesehatan ITSK RS dr Soepraoen Malang

Digital transformation in healthcare services encourages technology-based innovations, one of which is the Mobile JKN application. This application is expected to improve service efficiency and patient satisfaction, especially in the registration process at healthcare facilities. However, the extent to which this application positively impacts patient satisfaction still needs further investigation. This study aims to determine the relationship between the use of the Mobile JKN application and patient satisfaction, as well as to identify influencing factors and usage barriers at Puskesmas Kauman Baru, Ponorogo Regency. This research is a descriptive quantitative study involving 50 respondents selected using purposive sampling. Data collection was conducted through questionnaires, observation, and interviews. Data were analyzed descriptively and using Spearman correlation tests with the assistance of SPSS software. The results showed a significant relationship between the use of Mobile JKN and patient satisfaction (ρ = 0.318; p = 0.025). The use of the Mobile JKN application contributed positively to satisfaction, mainly due to ease of access, time efficiency, and the majority of respondents being in the productive age range (20-40 years). The main barriers in using the Mobile JKN application included difficulties faced by the elderly, technical issues, and limited network access. Education and technical support are needed to ensure more optimal implementation across all age groups.

Mappasessu Mappasessu

Proceeding of the International Conference on Law and Human Rights 2024 Asosiasi Peneliti dan Pengajar Ilmu Hukum Indonesia

This research explores the role of digital technology and artificial intelligence (AI) in transforming Islamic family law practices, with a focus on efficiency, accessibility, and justice. This study aims to analyze how technology supports administrative processes, legal decision-making, and public literacy toward Islamic law. The method used is a multidisciplinary approach that integrates the perspectives of sharia law, technology, and ethics. The results show that digital technology improves efficiency through document digitization, online registration, and virtual hearings, while AI makes a significant contribution through big data analysis to understand family dispute patterns and offer algorithm-based recommendations. However, there are challenges related to algorithm bias, data security, and compliance with sharia values. The study emphasizes the importance of collaboration between scholars, technology experts, and legal practitioners to ensure the adoption of technology that is aligned with maqashid al-shariah, in order to create an adaptive and inclusive Islamic family legal system in the digital era.

Muhammad Diky Andreyansyah; Said Pullah; Muhammad Iqbal Fudiatama; Muhammad Arief Taopan; Kamal Hasuna

Jurnal Hukum, Administrasi Publik dan Negara 2024 Asosiasi Peneliti Dan Pengajar Ilmu Sosial Indonesia

The Online Document Information System (Si-DOI) represents a digital innovation aimed at improving the quality of population administration services. This research analyzes the implementation and performance of Si-DOI at the Population and Civil Registration Office of Palangka Raya City. The research methodology employs a qualitative descriptive approach with a case study design, utilizing data collection techniques through in-depth interviews, observation, and documentation. Research respondents include office employees, service users, and relevant stakeholders. The findings indicate that Si-DOI implementation has facilitated document access, accelerated administrative processes, and enhanced public service transparency. However, several technical constraints and infrastructure limitations still require improvement. The research recommends system capacity enhancement, human resource development, and continuous updates to optimize Si-DOI performance. The conclusion suggests that Si-DOI has the potential to become an effective population administration information system, but requires ongoing commitment to development and improvement.

Diana Safitiri; I Wayan Widi Karsana; Rai Riska Resty Wasita

jurmiki(Jurnal Rekam Medis dan Informasi Kesehatan Indonesia) 2024 program studi Rekam Medis dan Infomasi Kesehatan ITSK RS dr Soepraoen Malang

The implementation of the e-reservation system at the Regional General Hospital of Mataram has not been maximized due to several obstacles such as errors and long loading times. The purpose of this study is to describe the results of the evaluation of the outpatient e-reservation system at the Mataram Hospital with the PIECES Framework. This type of qualitative research presents the results of interviews and observations conducted by researchers and evaluated with the PIECES Framework. There were 15 informants in this study. The sampling technique used was purposive sampling. The results obtained from this study are the performance of the e-reservation system has produced data according to user needs, makes it easier for users, and still occurs errors, long loading, and failure. Information can already provide accurate, consistent, and relevant information but still get inconsistent information with the services obtained. Economic human resources and supporting resources have supported and helped minimize hospital expenses. Control every employee has access rights and system security is good. Efficiency can already provide convenience in registering through the e-reservation system. The e-reservation system service can already help officers accurately input and output data and reduce waiting time. The conclusion is that the e-reservation system can help users in the service process and facilitate registration so as not to wait long.

Afifah Adha Risma Fauziyah; Rumpiati Rumpiati; Ria Fajar Nurhastuti

jurmiki(Jurnal Rekam Medis dan Informasi Kesehatan Indonesia) 2024 program studi Rekam Medis dan Infomasi Kesehatan ITSK RS dr Soepraoen Malang

Background: The application of electronic signatures (TTE) is an essential step in supporting digitalization efforts to authenticate medical record documents (RME) in a secure and efficient manner. This study aims to review the readiness for TTE implementation at Puskesmas Ngebel using the Fishbone Diagram analysis (5M: Man, Method, Material, Machine, Money). Subjects and Methods: This research uses a qualitative method with data collection conducted through interviews with respondents including the Head of Puskesmas (for triangulation), medical record officers, registration staff, doctors, and nurses. Research Results: The results show that Puskesmas Ngebel is still in the initial stage of implementation and faces various obstacles as identified through the Fishbone Diagram analysis. This study is expected to review the level of readiness for TTE implementation and offer solutions to overcome the identified challenges. By applying the Fishbone Diagram approach, this research successfully identifies institutional barriers in preparing for the implementation of electronic signatures for authenticating medical record documents. The findings are expected to contribute to strategic planning for digitalization in community health centers.

Haniifah Rihadatulsyani; Rachmawati Novaria; Adi Soesiantoro

Desentralisasi : Jurnal Hukum, Kebijakan Publik, dan Pemerintahan 2024 Asosiasi Peneliti dan Pengajar Ilmu Hukum Indonesia

The study was intended to anlyze evaluations regarding the quality related to online registration of population administration at the Population and Civil Registration of Gresik Regency. The method used in the study is descriptive research with a qualitative approach. This descriptive research method was chosen to present data systematically, factually, and accurately regarding the facts in the field. This research model uses an approach to the implementation of service quality at the Population and Civil Registration Service of Gresik Regency. The results of this study are statutory regulations (Law Of The Republic Of Indonesia Number 25 Of 2009) where publics services is a primary obligation of all government officials to organize activities or a series of activities in order to fulfill service needs in accordance with statutory regulations for every citizen and resident for goods and services provided by public service providers. And from this study we can see together that the supporting factors of the analysis of the quality of online registration service of Gresik Regency.

Parulian, Dudi Parulian; Parulian, Dudi Parulian; Mohammad Fazrie

Jurnal Elektronika dan Komputer 2024 STEKOM PRESS

The management of service centers at the Indonesian Rede Cross (PMI) in East Jakarta is still conducted manually, which slows down service processes and increases the likelihood of data processing erorrs. This research aims to design a Java-based application to automate patient registration, admission, handling, emergency services, available ambulance data, and the preparation of reports as quickly as possible. The application was developed using the Java programming language with a prototype model approach in software development. Testing results indicate that this application successfully enhances the efficiency and accuracy of PMI East Jakarta’s operations, particularly in managing data related to patients, actions, personnel, and ambulance availability. It is hoped that this application can be integrated with other PMI regions to establish a more structured and connected service management system.

Astuty Sumanto, R.R. Eko Widy; Bima Muttaqin, Elfran; Juliansi Sandapang, Ismelly; Halik, Johannes Baptista

SocioHumania: Journal of Social Humanities Studies 2024 Yayasan Mabadi Iqtishad Al Islami

This study aims to determine the law enforcement of motorcycle driver traffic violations from 2020-2022 in the Maros police station and to find out efforts to overcome traffic violations against motorcycle drivers in the Maros police traffic unit. This research uses empirical juridical research methods, namely research procedures that produce descriptive data in the form of written words examining the theories of the concepts of legal principles as well as laws and regulations and oral from people. The types and sources of data used are primary data obtained directly in the field or research location at the Maros police station through interview techniques, secondary data traced through literature review either sourced form books, magazines, journals, or media. As for the results of this study, namely law enforcement of motorcycle driver traffic violations in Maros district, from research data violations committed by the Maros community every year continue to increase. The most common cases are not wearing an Indonesian national standard helmet (SNI) and not carrying documents in the form of a driver’s license (SIM) and vehicle registration number (STNK) when driving. One of the factors causing less than optimal law enforcement is due to the covid-19 pandemic. The countermeasures taken by the Maros police are, pre-emtif efforts in the form of socialization, preventive efforts in the form of obedient operations and repressive efforts in the form of giving ticket sanctions to violators.

Yetti Rochadiningsih; Muhammad Affan Syahrul; Maria Sari Megaputri; Syauqy Ushma Haris

Gemawisata: Jurnal Ilmiah Pariwisata 2024 Sekolah Tinggi Ilmu Ekonomi Pariwisata Indonesia

Borobudur's cultural heritage as a global tourism destination requires innovative strategies in local product development. This research examines the role of Intellectual Property (IP) in the industrial design of Upanat Sandals in increasing the competitiveness of the Borobudur National Tourism Destination (DPN) and its surroundings in the international arena. Through a normative legal research method with a descriptive-analytical approach, the study focuses on analysing industrial design regulations, IP documentation, and in-depth interviews with industry players and tourism stakeholders. Specifically, the research investigates how the Upanat Sandal industrial design can be a strategic instrument in building the identity and competitiveness of tourism destinations. The results revealed that IP protection on Upanat Sandals has the potential to create tourism product differentiation, encourage creative economy innovation, and strengthen Borobudur destination branding at the international level. The findings show that the development and protection of industrial design IP can be an effective strategy in increasing tourist attractiveness, presenting the uniqueness of local culture, and opening up new economic opportunities. However, the research also identified significant challenges, such as low public awareness of the importance of IP protection and the complexity of registration procedures that hinder the development of maximum potential.

Dina Hartati Rambe; Mariani Lubis; Nursia Ritonga; Sri Hajijah Purba

Jurnal Riset Ilmu Kesehatan Umum dan Farmasi (JRIKUF) 2024 LPPM STIKES KESETIAKAWANAN SOSIAL INDONESIA

The implementation of the Hospital Information Management System (SIMRS) plays a crucial role in enhancing the quality of public healthcare services in Indonesia. With the country's vast geographical landscape and significant disparities in healthcare access between urban and rural areas, SIMRS offers an integrated digital solution to streamline hospital operations and improve service delivery. This study explores the impact of SIMRS on the efficiency of hospital management, particularly in administrative processes such as patient registration, medical records, and resource allocation. Additionally, SIMRS contributes to improving healthcare accessibility by enabling seamless data exchange between healthcare facilities, ensuring that patients in remote areas can access timely and appropriate care. Despite its benefits, the implementation of SIMRS faces challenges, such as limited infrastructure, high implementation costs, and a lack of trained personnel. To overcome these obstacles, it is essential for the government, healthcare institutions, and other stakeholders to collaborate in providing adequate training, improving infrastructure, and ensuring sustainable implementation of SIMRS. This study concludes that SIMRS has the potential to significantly improve healthcare services in Indonesia, provided that the challenges are addressed and adequate support is given for its expansion across the country.

Pasha, Alif; Lestari, Destianti; Napitu, Benward Yehezkiel; Amanda, Dhea; Khatami, Abang Azzidan +3 more

Jurnal Ekonomi, Bisnis dan Manajemen (EBISMEN) 2024 FEB Universitas Maritim Semarang

This research discusses the utilization of social media as a marketing strategy to increase brand awareness and competitiveness of MSMEs (Micro, Small and Medium Enterprises), with a case study of HR-TEA in Pangkalpinang. A descriptive qualitative approach was used through interviews, observations, and the implementation of digital marketing strategies, such as Instagram account creation and Google Maps registration, to expand market reach and increase interaction with customers. The results showed that digital marketing strategies involving creative content and social media optimization were able to increase branding, the number of followers, as well as consumer interaction, which overall contributed to the growth of MSMEs (Micro, Small and Medium Enterprises) in the face of market competition.